business development manager Jobs in Istanbul

business development manager

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customer services manager Jobs in Istanbul

customer services manager

international sales specialist Jobs in Istanbul

international sales specialist

sales manager

internet sales manager

IKEA

<div>
 <p>
  IKEA T&uuml;rkiye olarak biz, &ccedil;o&gbreve;unluk i&ccedil;in daha iyi bir g&uuml;nl&uuml;k ya&scedil;am yaratmak vizyonu ile &ccedil;al&inodot;&scedil;an, birlikte &ccedil;al&inodot;&scedil;maktan keyif alan, sade ve d&uuml;r&uuml;st bir hayat g&ouml;r&uuml;&scedil;&uuml;n&uuml; benimsemi&scedil;, birlikte &ouml;&gbreve;renen ve geli&scedil;en bir ekibiz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  E&gbreve;er sen de bizimle ayn&inodot; heyecan&inodot; ta&scedil;&inodot;yor ve de&gbreve;erlerimizi payla&scedil;&inodot;yorsan, seninle tan&inodot;&scedil;mak i&ccedil;in sab&inodot;rs&inodot;zlan&inodot;yoruz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Sorumluluklar
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   &Idot;nternet Ma&gbreve;azas&inodot;n&inodot;n m&uuml;&scedil;terilerinin dijital kanallardaki al&inodot;&scedil;veri&scedil; deneyimlerinden ve m&uuml;&scedil;teri memnuniyetinin en iyi seviyede korunmas&inodot;ndan sorumludur.
  </li>
  <li>
   Web sitesi ve mobil uygulamada bulunan &uuml;r&uuml;n listeleme, &uuml;r&uuml;n detay sayfas&inodot;, arama sonu&ccedil;lar&inodot; ve stok y&ouml;netimi s&uuml;re&ccedil;lerinden sorumludur.
  </li>
  <li>
   IKEA Global&rsquo;den gelen b&ouml;l&uuml;m&uuml; ile ilgili y&ouml;nlendirmeleri ve geli&scedil;tirmeleri inceler, gerekli aksiyonlar&inodot; al&inodot;r.
  </li>
  <li>
   E-Ticaret projelerinin ve mevcut i&scedil; ak&inodot;&scedil;lar&inodot;n&inodot;n teknik s&uuml;re&ccedil;lerinin analiz edilmesinde, ihtiya&ccedil;lar&inodot;n belirlenmesinde, proje kapsamlar&inodot;n&inodot;n olu&scedil;turulmas&inodot;nda ve gerekli dok&uuml;mantasyonun haz&inodot;rlanmas&inodot; s&uuml;re&ccedil;lerinde yer al&inodot;r.
  </li>
  <li>
   IKEA.com.tr yeni geli&scedil;tirmelerde ve s&uuml;re&ccedil; takibinde;, t&uuml;m pazarlama, sat&inodot;&scedil; geli&scedil;tirme faaliyetlerinin ilgili ekiplerle koordine edilmesinde ve devaml&inodot;l&inodot;&gbreve;&inodot;n&inodot;n sa&gbreve;lanmas&inodot;nda yer al&inodot;r. Proje &ccedil;&inodot;kt&inodot;lar&inodot;n&inodot; d&uuml;zenli olarak takip eder.
  </li>
  <li>
   A/B testleri organize eder ve sonu&ccedil;lar&inodot;n&inodot; raporlar.
  </li>
  <li>
   E-Ticaret ve OmniChannel kapsam&inodot;ndaki dijital projelerin i&scedil; ak&inodot;&scedil;lar&inodot;n&inodot;n &ccedil;&inodot;kar&inodot;lmas&inodot;n&inodot; ve yay&inodot;n &ouml;ncesi gerekli testleri yapar.
  </li>
  <li>
   &Uuml;&ccedil;&uuml;nc&uuml; parti firmalar ile dijital platformlar&inodot;n entegrasyonunu sa&gbreve;lar, yay&inodot;na al&inodot;r.
  </li>
  <li>
   Dijital Proje Uzman&inodot;, &Idot;nternet Ma&gbreve;azas&inodot; Dijital Operasyon M&uuml;d&uuml;r&uuml;&rsquo;ne raporlama yapar.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Aranan Nitelikler
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   En az 2 y&inodot;ll&inodot;k E-ticaret veya benzer proje y&ouml;netimi tecr&uuml;besi
  </li>
  <li>
   &Uuml;niversitelerin m&uuml;hendislik fak&uuml;lteleri mezunu
  </li>
  <li>
   &Idot;yi derecede &Idot;ngilizce bilgisi
  </li>
  <li>
   MS Office uygulamalar&inodot;n&inodot; etkin bir &scedil;ekilde kullanabilme becerisi
  </li>
  <li>
   HTML / CSS/ JS gibi web geli&scedil;tirme dili hakk&inodot;nda bilgi sahibi
  </li>
  <li>
   Web/App teknolojilerine y&ouml;nelik teknik terminoloji bilgisi
  </li>
  <li>
   Ajans y&ouml;netimi tecr&uuml;besi
  </li>
  <li>
   Web servis yap&inodot;s&inodot; hakimiyeti
  </li>
  <li>
   &Idot;nternet trendleri ve teknolojilerinin yak&inodot;ndan takibi
  </li>
  <li>
   Analitik d&uuml;&scedil;&uuml;nme becerisi ve problem &ccedil;&ouml;zme yetene&gbreve;i
  </li>
  <li>
   Kuvvetli ileti&scedil;im becerileri
  </li>
  <li>
   Erkek adaylar i&ccedil;in askerli&gbreve;ini tamamlam&inodot;&scedil; olmak.
  </li>
 </ul>
</div>


Dijital Proje Uzmanı | Ürün Yönetimi - IKEA Türkiye İnternet Mağazası

<div>
 <p>
  IKEA T&uuml;rkiye olarak biz, &ccedil;o&gbreve;unluk i&ccedil;in daha iyi bir g&uuml;nl&uuml;k ya&scedil;am yaratmak vizyonu ile &ccedil;al&inodot;&scedil;an, birlikte &ccedil;al&inodot;&scedil;maktan keyif alan, sade ve d&uuml;r&uuml;st bir hayat g&ouml;r&uuml;&scedil;&uuml;n&uuml; benimsemi&scedil;, birlikte &ouml;&gbreve;renen ve geli&scedil;en bir ekibiz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  E&gbreve;er sen de bizimle ayn&inodot; heyecan&inodot; ta&scedil;&inodot;yor ve de&gbreve;erlerimizi payla&scedil;&inodot;yorsan, seninle tan&inodot;&scedil;mak i&ccedil;in sab&inodot;rs&inodot;zlan&inodot;yoruz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Sorumluluklar
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   &Idot;nternet Ma&gbreve;azas&inodot;n&inodot;n m&uuml;&scedil;terilerinin dijital kanallardaki kampanyalar&inodot;n sorunsuz &scedil;ekilde &ccedil;al&inodot;&scedil;mas&inodot;n&inodot; ve en iyi seviyede korunmas&inodot;n&inodot; sa&gbreve;lar.
  </li>
  <li>
   E-Ticaret kampanya mod&uuml;l&uuml; ile ilgili projelerinin ve mevcut i&scedil; ak&inodot;&scedil;lar&inodot;n&inodot;n teknik s&uuml;re&ccedil;lerinin analiz edilmesinde, ihtiya&ccedil;lar&inodot;n belirlenmesinde, proje kapsamlar&inodot;n&inodot;n olu&scedil;turulmas&inodot;nda ve gerekli dok&uuml;mantasyonun haz&inodot;rlanmas&inodot; s&uuml;re&ccedil;lerinde yer al&inodot;r.
  </li>
  <li>
   IKEA.com.tr yeni geli&scedil;tirmelerde ve s&uuml;re&ccedil; takibinde;, t&uuml;m pazarlama, sat&inodot;&scedil; geli&scedil;tirme faaliyetlerinin ilgili ekiplerle koordine edilmesinde ve devaml&inodot;l&inodot;&gbreve;&inodot;n&inodot;n sa&gbreve;lanmas&inodot;nda yer al&inodot;r. Proje &ccedil;&inodot;kt&inodot;lar&inodot;n&inodot; d&uuml;zenli olarak takip eder.
  </li>
  <li>
   A/B testleri organize eder ve sonu&ccedil;lar&inodot;n&inodot; raporlar.
  </li>
  <li>
   M&uuml;&scedil;teri davran&inodot;&scedil;lar&inodot;n&inodot; analiz eder, potansiyel noktalar&inodot; belirler ve i&scedil; birimleri ile payla&scedil;&inodot;r, al&inodot;nan aksiyonlar&inodot;n &ccedil;&inodot;kt&inodot;lar&inodot;n&inodot; kontrol eder.
  </li>
  <li>
   &Uuml;&ccedil;&uuml;nc&uuml; parti firmalar ile dijital platformlar&inodot;n entegrasyonunu sa&gbreve;lar, yay&inodot;na al&inodot;r.
  </li>
  <li>
   Dijital Proje Uzman&inodot;, &Idot;nternet Ma&gbreve;azas&inodot; Dijital Operasyon M&uuml;d&uuml;r&uuml;&rsquo;ne raporlama yapar.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Aranan Nitelikler
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   En az 2 y&inodot;ll&inodot;k E-ticaret veya benzer proje y&ouml;netimi tecr&uuml;besi
  </li>
  <li>
   &Uuml;niversitelerin m&uuml;hendislik fak&uuml;lteleri mezunu
  </li>
  <li>
   &Idot;yi derecede &Idot;ngilizce bilgisi
  </li>
  <li>
   MS Office uygulamalar&inodot;n&inodot; etkin bir &scedil;ekilde kullanabilme becerisi
  </li>
  <li>
   Ajans y&ouml;netimi tecr&uuml;besi
  </li>
  <li>
   Web servis yap&inodot;s&inodot; hakimiyeti
  </li>
  <li>
   &Idot;nternet trendleri ve teknolojilerinin yak&inodot;ndan takibi
  </li>
  <li>
   Analitik d&uuml;&scedil;&uuml;nme becerisi ve problem &ccedil;&ouml;zme yetene&gbreve;i
  </li>
  <li>
   Kuvvetli ileti&scedil;im becerileri
  </li>
  <li>
   Erkek adaylar i&ccedil;in askerli&gbreve;ini tamamlam&inodot;&scedil; olmak.
  </li>
 </ul>
</div>


Dijital Proje Uzmanı | Kampanya Yönetimi - IKEA Türkiye İnternet Mağazası

Aktif Bank

<div>
 <p>
  To be responsible for the day to day leadership and management of the e-commerce category management at PASSO. &ldquo;PASSO E-Commerce Category Sales Manager&rdquo; who significantly contributes to strengthening the company&rsquo;s presence on the e-commerce and increasing sales.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Day To Day You&rsquo;ll Be
  </strong>
 </p>
 <ul>
  <li>
   Category Strategy and MAC (Merchant Acquisition Plan) &ndash; Understand the business needs and manage the expansion of &ldquo;Merchant Environment&rdquo;.
  </li>
  <li>
   Partnership Management and Negotiations &ndash; Engage in negotiations to secure favorable terms, such as commission rates, advertising opportunities, and operational support.
  </li>
  <li>
   Product and Content Management &ndash; Optimize brand portfolio and product listings of merchants.
  </li>
  <li>
   Pricing and Competitor Analysis &ndash; Analyze market trends, monitoring competitor activities, and adjusting pricing strategies accordingly.
  </li>
  <li>
   Performance Monitoring and Data Analysis &ndash; Analyze data allows to gain valuable insights, identify trends, and derive actionable recommendations
  </li>
  <li>
   Build, manage and grow new strategic 3rd party partnerships and leverage existing and past partner relationships .
  </li>
  <li>
   Find and define growth corridors and opportunities to continue scaling PASSO SuperAPP business
  </li>
  <li>
   Reach out to new partners (Sports, Electronic,Fashion,Kids) negotiate deals and agreements.
  </li>
  <li>
   Maintain, and further develop, a win-win relationship with our supplier partners through supporting activities.
  </li>
  <li>
   Responsible for end to end customer journey associated with current/new product and service from design to execution.
  </li>
  <li>
   Delivery new features and product that will create amazing user experiences and validate them with customers
  </li>
  <li>
   Designing and managing campaign to increase customers activeness, mobile app traffic and profitability for all customer segments.
  </li>
  <li>
   Developing research and analytical reports on potential business market opportunities
  </li>
  <li>
   Working on qualitative data, trends, strategies, SUPERAPP and competition aiming at increasing competitiveness and assessing potential new customers
  </li>
  <li>
   Reporting the results of analysis which are related to product management processes.
  </li>
  <li>
   Co-ordinating IT &amp; Analytics team closely for wide/detailed analysis and implementation new products and service .
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential Skills &amp; Experience
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Industry Knowledge and Understanding of the E-Commerce Market &ndash; A solid understanding of the e-commerce industry (6+ Years) and the dynamics of the marketplace business is essential.
  </li>
  <li>
   Analytical Skills and Data Interpretation - The ability to interpret data, identify trends, and make data-driven decisions is crucial to optimize performance on the marketplaces and identify growth opportunities.
  </li>
  <li>
   Negotiation Skills and Relationship Management &ndash; Achieve win-win agreements and build long-term relationships with marketplace operators / business partners.
  </li>
  <li>
   Communication Skills and Teamwork - The ability to communicate effectively, collaborate with different stakeholders, and coordinate teams is crucial to the success of
  </li>
  <li>
   Bachelor&rsquo;s Degree in Engineering, Economics, Business Administration or equivalent.
  </li>
  <li>
   6+ years of professional experience of product/marketing/brand collaboration management. (preferably in a hyper growth tech /fin-tech/e.com vb. company.) Eagerness to manage digital projects, 3rd party service ,campaigns and sales management
  </li>
  <li>
   Able to see the future of the Mobile APP and new digital tech.
  </li>
  <li>
   Strong sense of analytical thinking, detail orientation and advanced problem solving skills,
  </li>
  <li>
   Having systematic working principle
  </li>
  <li>
   Having strong communication skills and being a good team player
  </li>
  <li>
   Intellectually curious, hunger for knowledge including new digital&amp; Mobile APP technologies, startups.
  </li>
  <li>
   Excellent written and verbal communication skills in English.
  </li>
  <li>
   Excellent use of MS Office Programs and especially MS Excel, PowerPoint
  </li>
 </ul>
 <p>
 </p>
</div>


PASSO E-commerce Category Management & Sales Manager

Solvia Digital Solutions

<div>
 <p>
  In the field of SAP Software Solutions and Consultancy, as Solvia Digital Solutions, we are one of the SAP gold partners that provide unique and innovative solutions to our customers in various sectors by providing SAP implementation in domestic and foreign projects. In January 2019, we associated with D&ouml;hler. After this association, we improve and globalize together.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Now we are looking for &ldquo;
  <strong>
   SAP
  </strong>
  <strong>
   Presales Manager &ndash; Finance Solutions
  </strong>
  &rdquo; who will add value to our company.
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you have;
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Knowledge of SAP S/4HANA Financial Solutions (FI, CO, TRM, CM etc.)
  </li>
  <li>
   SAP presales or consultancy/implementation experience
  </li>
  <li>
   Strong background in Financial and Controlling processes
  </li>
  <li>
   Good command of English (written and spoken)
  </li>
  <li>
   Visual and verbal presentation competence (especially strong PowerPoint skills)
  </li>
  <li>
   Excellent communication, persuasion, and problem-solving skills
  </li>
  <li>
   Analytical mindset and result-oriented approach
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Then you might be the right fit for our
  <strong>
   SAP Presales Manager &ndash; Finance Solutions
  </strong>
  role!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Analyzing customer needs and matching the requirements with appropriate SAP Finance solutions
  </li>
  <li>
   Designing solution scenarios tailored to customer expectations
  </li>
  <li>
   Preparing and delivering high-impact presentations and demos (including POCs and live solution demonstrations)
  </li>
  <li>
   Supporting sales teams in RFI/RFP processes and proposal preparation
  </li>
  <li>
   Preparing functional-technical scope documents during the bidding process
  </li>
  <li>
   Ensuring coordination between consultancy and sales teams during the sales process
  </li>
  <li>
   Following SAP product strategies and industry trends to provide customers with advisory and roadmaps
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Certified SAP S/4HANA Finance Consultant
  </li>
  <li>
   Experience in global projects within a similar role
  </li>
  <li>
   Knowledge of additional financial or logistics modules and their integrations
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we offer?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Gross Salary determined by market based
  </li>
  <li>
   Meal Card
  </li>
  <li>
   Health Insurance
  </li>
  <li>
   Monthly Internet Payment
  </li>
  <li>
   Individual Retirement Programme
  </li>
  <li>
   Travel expense (&euro;)
  </li>
  <li>
   Self-improvement and Training Opportunities
  </li>
  <li>
   Opportunity to work in different cultures for global projects by travelling
  </li>
  <li>
   Working as a part of a global, highly ambitious organization
  </li>
  <li>
   Friendly office environment with social activities, events and gift cards
  </li>
 </ul>
 <p>
 </p>
</div>


SAP Financial Solutions / Presales Manager

Ideasoft Yazılım San ve Tic AŞ

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><div>
&#304;&#351;te kar&#351;&#305;n&#305;zda T&uuml;rkiye&rsquo;nin lider e-ticaret altyap&#305; sa&#287;lay&#305;c&#305;s&#305; IdeaSoft!<br>
<br>
Web ve mobil tabanl&#305; yaz&#305;l&#305;m &ccedil;&ouml;z&uuml;mlerinde uzmanla&#351;m&#305;&#351; olan bu ekip, 2005'ten bu yana sekt&ouml;r&uuml;nde &ouml;nc&uuml;. E-ticaret ve e-ihracat alan&#305;nda k&uuml;resel bir oyuncu olma yolunda emin ad&#305;mlarla ilerliyor.<br>
<br>
Great Place to Work sertifikas&#305;na sahip IdeaSoft, do&#287;ru bilgi, de&#287;i&#351;im, i&#351;birli&#287;i ve g&uuml;venin m&uuml;kemmel bir kar&#305;&#351;&#305;m&#305; olan harika bir i&#351;yeri k&uuml;lt&uuml;r&uuml;ne sahip!<br>
<br>
H&#305;zla b&uuml;y&uuml;yen ve liderli&#287;ini s&uuml;rd&uuml;ren IdeaSoft, muhte&#351;em ekibimizin bir par&ccedil;as&#305; olarak &ldquo;Sales Specialist&rdquo; rol&uuml;nde &ccedil;al&#305;&#351;acak senin gibi parlak yetenekler ar&#305;yor! Bizimle bu heyecan dolu yolculu&#287;a kat&#305;lmak ister misin?<br>
<br>
<b>Yeni ekip arkada&#351;&#305;m&#305;z&#305;n sorumluluklar&#305; neler?</b><br>
<ul><li>E-ticaret sekt&ouml;r&uuml;nde faaliyet g&ouml;steren potansiyel m&uuml;&#351;terilerle ileti&#351;ime ge&ccedil;erek &uuml;r&uuml;n ve hizmetlerimiz hakk&#305;nda bilgi vermek, teklif sunmak, tahsilat ve &ouml;deme s&uuml;re&ccedil;lerini takip etmek,</li>
<li>Mevcut m&uuml;&#351;terilerimizden gelen ihtiya&ccedil;lar&#305; anlamak, sorunlar&#305; &ccedil;&ouml;zmek ve ili&#351;kileri g&uuml;&ccedil;lendirmek,</li>
<li>M&uuml;&#351;terilerimizin taleplerine h&#305;zl&#305; ve etkili bir &#351;ekilde yan&#305;t vermek, teklifler haz&#305;rlamak ve sunmak, toplant&#305;lar organize etmek, mevcut m&uuml;&#351;terilerimizden referans almak,</li>
<li>Piyasa trendlerini ve rekabeti yak&#305;ndan takip ederek sat&#305;&#351; stratejileri i&ccedil;in &ouml;nerilerde bulunmak,</li>
<li>Sat&#305;&#351; faaliyetlerini d&uuml;zenli olarak raporlamak ve y&ouml;neticilere gerekli bilgiyi sa&#287;lamak,</li>
<li>Bireysel hedeflerini ger&ccedil;ekle&#351;tirmek &uuml;zere gerekli aksiyonlar&#305; almak ve ekip hedefine destek olmak,</li>
<li>Sat&#305;&#351; verilerini g&uuml;ncel tutmak, m&uuml;&#351;teri bilgilerini y&ouml;netmek ve gerekti&#287;inde CRM sistemini kullanmak.</li>
</ul></div><h2 class="jobSectionHeader"><b>Aranan Nitelikler</b></h2><div><br>
<br>
<ul><li>&Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun,</li>
<li>Tercihen &#304;nternet Hizmetleri, Dijital Reklam Hizmetleri (Google Ads, Facebook vb), Bili&#351;im veya Yaz&#305;l&#305;m sekt&ouml;rlerinde 2 y&#305;l ve &uuml;zeri tercihen telefonda sat&#305;&#351; deneyimine sahip,</li>
<li>&#304;leti&#351;im ve ikna kabiliyetine g&uuml;venen,</li>
<li>&#304;&#351; takibi konusunda planl&#305;, dikkatli ve sonu&ccedil; odakl&#305; &ccedil;al&#305;&#351;abilen, analitik y&ouml;n&uuml; g&uuml;&ccedil;l&uuml;,</li>
<li>Teknolojik geli&#351;meleri yak&#305;ndan takip eden ve ara&#351;t&#305;rmaktan keyif alan,</li>
<li>Ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n, proaktif ve sorumluluk sahibi,</li>
<li>Aktif ara&ccedil; kullanabilen ve seyahat engeli olmayan.</li></ul></div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>Sales Specialist
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Bili&#351;im - &#304;nternet
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>Sat&#305;&#351;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Uzman
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>&#304;stanbul Anadolu Yakas&#305;
</div></div><div><p><b>&#304;lk Yay&#305;nlama Tarihi</b></p>
<div>:</div>
<div>29.09.2025
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>29.09.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>29.10.2025</div></div></ul></div>

Sales Specialist

hrmade

<div>
 <p>
  <strong>
   We are looking for a talented Customer Success &amp; Retention Manager to join the team of a leading digital healthcare technologies company in Turkey.
  </strong>
  The company provides value-added technological services to both internet users and healthcare professionals, offering a dynamic environment where you can make a real impact on customer success and long-term business growth.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you will do
  </strong>
 </p>
 <ul>
  <li>
   Manage contract renewal processes for physicians completing their first year, ensuring renewal targets are achieved.
  </li>
  <li>
   Monitor renewal performance, track churn rates, and develop action plans to minimize customer attrition.
  </li>
  <li>
   Communicate the services included in the product offering to clients, ensure proper training is delivered, and support effective service utilization.
  </li>
  <li>
   Regularly review team calls to provide feedback, coaching, and identify areas for improvement.
  </li>
  <li>
   Oversee the daily operations of the Portfolio Management team and monitor their performance.
  </li>
  <li>
   Cascade management-defined targets to the team, track progress, and take necessary actions to ensure achievement.
  </li>
  <li>
   Supervise the work of customer relations specialists assigned to each physician in the post-sales process, including welcome calls, patient follow-ups, profile completion rates, call feedback, survey results, and usage monitoring.
  </li>
  <li>
   Resolve customer complaints and crisis situations in a timely and effective manner.
  </li>
  <li>
   Enhance team motivation, design and implement training and development plans.
  </li>
  <li>
   Provide regular reports to senior management on team performance, customer satisfaction, and renewal outcomes.
  </li>
  <li>
   Contribute to strategic planning aimed at ensuring long-term customer satisfaction and revenue growth.
  </li>
  <li>
   Design and implement new projects and systems to improve business processes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we are looking for
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree with a strong academic background (Business, Economics, Engineering or related fields),
  </li>
  <li>
   Min.6&ndash;7 years of experience in customer success roles
  </li>
  <li>
   A customer-centric approach, with a passion for helping customers succeed
  </li>
  <li>
   Experience of hands-on customer relationship management
  </li>
  <li>
   Effective leadership and team management skills, focused on developing high performing team.
  </li>
  <li>
   Strong analytical mindset &amp; commercial acumen,
  </li>
  <li>
   Excellent communication and stakeholder management skills,
  </li>
  <li>
   Curious, ambitious, and eager to grow in a dynamic technology and start-up environment.
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Success & Retention Manager

Turknet

<div>
 <p>
  <strong>
   🚀 Who Are We &amp; What We Believe?
  </strong>
 </p>
 <p>
  We are liberating and democratizing the internet.
 </p>
 <p>
  We are a team that breaks the rules, knows no boundaries and makes a difference. We do our job not just to do it, but to do the best. Because we believe that the internet should be fast, fair and free for everyone.
 </p>
 <p>
  We are sincere, we act as we are. We are passionate, we do not accept obstacles. Our focus is on the good of people, the internet is not just a technology, it is the key to equal opportunity, knowledge and creativity.
 </p>
 <p>
  We are a team that pursues big ideas, defends what is right, and does not say &ldquo;This is the way it is and the way it will be&rdquo;. If you are someone who questions the norms and is willing to make a difference, your place is ready here.
 </p>
 <p>
  All of our ideas come to life at TurkNet. Freedom is not only on the internet, but also in our work culture.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   👩 👨Who You Are
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in preferably in Engineering, Economics, Management,
  </li>
  <li>
   Very good analytical skills, experience in interpreting both quantitative and qualitative results of analyses,
  </li>
  <li>
   Comfortable with the big picture as well as small details with a sense of analytical thinking, detail-orientation and eagerness to learn,
  </li>
  <li>
   Very strong communication and negotiation skills who can cooperate with different teams,
  </li>
  <li>
   Highly analytical and comfortable with complex data sets, creative problem solver
  </li>
  <li>
   Ability to "think out of the box" while still paying attention to details,
  </li>
  <li>
   Excellent written and spoken communication skills in English and Turkish,
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   📱What You&rsquo;ll Do
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Be in different teams to help them reach their strategic goals and OKRs, starting from definition of priorities and projects.
  </li>
  <li>
   Follow up prioritized projects and support in every mile stone to improve business processes and functions,
  </li>
  <li>
   Be a strong supporter of unique culture and way of doing of Turknet in different teams and guide every team in relevant step,
  </li>
  <li>
   Designing analyses and models to identify challenges and solutions with support on decision making across the company,
  </li>
  <li>
   Carry out research and relevant studies on topics related to business, product expansion, company expansion, competitive analysis, policy and others as required and prepare reports on findings
  </li>
  <li>
   Assist the CEO in written communication as well as in-person from the CEO&rsquo;s office to both internal staff and external high-level officials and business executives
  </li>
  <li>
   To ensure that the units and targets are reviewed on a monthly, quarterly and annual basis and make evaluations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🚀 What We Offer?
  </strong>
 </p>
 <p>
  Be part of a team that is changing all the rules of the game and creating an original business model and infratsrurcture in our generation&rsquo;s most important technological development: the internet,
 </p>
 <p>
  We are not afraid to question existing ways of doing things, and value creativity and freedom all as we move with the blistering speed of technological change,
 </p>
 <p>
  Empowerment, mastery and learning. Join a company where you are entrusted with significant responsibility, where you will be part of our team forging a new path, discovering new ways of achieving things. Continuous learning opportunities to develop your mastery,
 </p>
 <p>
  Be yourself, join a team of unique hard working and fun loving team mates who believe in haring and are always up for fun and taking a break together as well.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ✅Our hiring process
  </strong>
 </p>
 <p>
  We&rsquo;re guided by our goal of creating an equitable and inclusive experience where candidates from a wide variety of backgrounds have an opportunity to succeed.
 </p>
 <p>
  We do not imagine a complex recruitment process. That's why do we care that the process is short, fast and transparent.
 </p>
 <p>
  1.Application: You can apply for open positions on LinkedIn.
 </p>
 <p>
  2.First Interview: We want above all to assess your skills and see if you and TurkNet values are a match.
 </p>
 <p>
  3.Case study: We may need to test technical skill for some positions.
 </p>
 <p>
  4.Second Interview: Deep dive to your technical skills by hiring manager
 </p>
 <p>
  5.Welcome TurkNet!
 </p>
</div>


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