data analyst

procurement & operations analyst Jobs in New York

procurement & operations analyst

help desk analyst

it support specialist

on-site it support analyst Jobs in New York

on-site it support analyst

it help desk analyst

Wiggin and Dana LLP

<div>
 
 Summary
 
 
 
 
 
 We are seeking an experienced IT Help Desk Analyst who is responsible for providing reliable, front-line technical support to attorneys, paralegals, and administrative staff in a law firm. This role serves as the primary point of contact for day-to-day IT issues and plays a critical part in ensuring that technology systems remain available, secure, and efficient in support of legal operations.
 
 
 
 
 
 The position requires strong customer service skills, hands-on troubleshooting ability, and comfort working directly with end users in an in-office legal environment. The IT Help Desk Analyst will resolve common hardware, software, and connectivity issues, assist with user account and device setup, and ensure support requests are properly documented and escalated when necessary.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 
 Help Desk &amp; End-User Support (Primary Focus)
 
 
 <ul>
 <li>
 Serve as the first point of contact for IT support requests via phone, email, and ticketing system
 </li>
 <li>
 Troubleshoot and resolve common desktop, laptop, printer, and peripheral issues
 </li>
 <li>
 Assist users with password resets, account lockouts, and basic access requests
 </li>
 <li>
 Provide hands-on, desk-side support to attorneys and staff as needed
 </li>
 <li>
 Accurately log, track, and document issues and resolutions in the help desk system
 </li>
 <li>
 Escalate more complex or recurring issues to senior IT staff or external vendors
 </li>
 </ul>
 
 
 
 
 
 Legal Software &amp; Office Application Support
 
 
 <ul>
 <li>
 Provide basic support for legal applications and systems, including:
 </li>
 <li>
 Document management systems (e.g., iManage, NetDocuments)
 </li>
 <li>
 Timekeeping and billing applications
 </li>
 <li>
 Support Microsoft 365 applications, including Outlook, Word, Excel, and Teams
 </li>
 <li>
 Assist attorneys with document formatting, printing, scanning, and PDF-related issues
 </li>
 <li>
 Support courtroom, deposition, and conference room technology when required
 </li>
 </ul>
 
 
 
 
 
 Hardware, Systems &amp; Connectivity
 
 
 <ul>
 <li>
 Set up and configure desktops, laptops, monitors, printers, and mobile devices
 </li>
 <li>
 Assist with new hire onboarding and employee offboarding tasks
 </li>
 <li>
 Perform basic troubleshooting of network connectivity, Wi-Fi, VPN, and VoIP phones
 </li>
 <li>
 Coordinate with vendors or ISPs for hardware repairs or service issues
 </li>
 </ul>
 
 
 
 
 
 Security &amp; Confidentiality
 
 
 <ul>
 <li>
 Follow firm IT policies and security procedures at all times
 </li>
 <li>
 Maintain strict confidentiality of client and firm data
 </li>
 <li>
 Assist with basic security tasks such as endpoint protection checks and MFA support
 </li>
 <li>
 Identify and report suspicious activity, phishing emails, or potential security incidents
 </li>
 </ul>
 
 
 
 
 
 Documentation &amp; Process Support
 
 
 <ul>
 <li>
 Maintain accurate documentation of issues, fixes, and standard procedures
 </li>
 <li>
 Contribute to knowledge base articles and user guides
 </li>
 <li>
 Identify common issues and suggest improvements to help desk processes
 </li>
 </ul>
 
 
 
 
 Required Qualifications:
 
 <ul>
 <li>
 1&ndash;3 years of experience in an IT help desk or technical support role
 </li>
 <li>
 Strong customer service and communication skills
 </li>
 <li>
 Intermediate knowledge of Windows and/or macOS operating systems
 </li>
 <li>
 Experience with Active Directory, Microsoft Entra, and remote support tools
 </li>
 <li>
 Experience supporting Microsoft 365 and common office applications
 </li>
 <li>
 Ability to prioritize tasks and work independently in a small team environment
 </li>
 <li>
 Professional demeanor and comfortable supporting executives and professional staff
 </li>
 </ul>
 
 
 
 
 Preferred Qualifications:
 
 <ul>
 <li>
 Prior experience supporting attorneys or legal staff
 </li>
 <li>
 Experience with iManage, NetDocuments, Intapp, or similar legal software
 </li>
 <li>
 IT certifications (CompTIA A+, Network+, Microsoft, ITIL)
 </li>
 <li>
 Degree in Computer information systems/technology
 </li>
 </ul>
 
 
 
 
 Schedule and Work Environment:
 
 <ul>
 <li>
 Full-time, in-office position (Midtown, New York City) &ndash; Monday to Friday
 </li>
 <li>
 Occasional after-hours support may be required for critical issues
 </li>
 <li>
 Rotating after hours and weekend on-call support (roughly one week every 3 to 4 months)
 </li>
 </ul>
 
 
 
 
 The target base pay range for this role in New York is $70,000-$95,000 and is dependent on experience and other relevant factors, including geography.
 
</div>

Information Technology Help Desk Analyst

technology&

<div>
 
 
 IT Help Desk Analyst (Onsite)
 
 
 
 
 
 
 
 Location:
 
 Broadway, Manhattan, New York
 
 
 
 Employment Type:
 
 Contract (Full Time)
 
 
 
 Hourly Rate:
 
 $18 - $20 per hour
 
 
 (All inclusive)
 
 
 
 Start Date:
 
 ASAP
 
 
 
 Positions Available:
 
 Multiple
 
 
 
 Client Industry:
 
 IT Service Management
 
 
 
 
 
 
 Position Summary
 
 
 
 Technology&amp; is hiring
 
 IT Helpdesk Analysts
 
 to assist a large multinational client by providing customer support through phone, email, and chat. This role focuses on helping customers with service inquiries, providing information, and ensuring a positive customer experience.
 
 
 
 
 
 Onsite paid training will be provided.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond professionally to customer inquiries via phone, email, or chat.
 </li>
 <li>
 Provide Tier 1 help desk support for IT systems or operational services.
 </li>
 <li>
 Assist students, staff, parents, or other stakeholders with inquiries and service requests.
 </li>
 <li>
 Log and track incidents, service requests, and inquiries using CRM and ITSM.
 </li>
 <li>
 Research solutions using knowledge bases, workflows, and predefined scripts.
 </li>
 <li>
 Diagnose issues and provide initial troubleshooting or guidance to resolve problems.
 </li>
 <li>
 Escalate complex or priority issues to Team Leads or appropriate Tier 2/3/4 support.
 </li>
 <li>
 Maintain accurate records of interactions, resolutions, and actions taken.
 </li>
 <li>
 Follow quality standards, service level expectations, and operational procedures.
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile
 
 
 <ul>
 <li>
 Excellent communication skills with strong customer service orientation.
 </li>
 <li>
 Ability to remain calm, patient, and professional when handling customer inquiries.
 </li>
 <li>
 Strong listening skills with an empathetic and positive communication style.
 </li>
 <li>
 Detail‑oriented with strong organizational and time‑management skills.
 </li>
 <li>
 Proficiency in Microsoft Office tools including Word, Excel, and PowerPoint.
 </li>
 </ul>
 
 
 
 
 
 Preferred Attributes
 
 
 <ul>
 <li>
 Prior experience in IT support or customer service.
 </li>
 <li>
 Experience with CRM/ITSM tools.
 </li>
 <li>
 Call Center experience and managing tickets, preferably in the public services.
 </li>
 </ul>
 
 
 
 
 
 Equal Opportunity
 
 
 
 Technology&amp; is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, disability, national origin, or any other legally protected status. We are committed to creating a diverse and inclusive workplace.
 
</div>

Help Desk Analyst

Eleven Recruiting

<div>
 
 
 About Eleven Recruiting
 
 
 
 We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in tech, and best job-fit for every candidate we place.
 
 
 
 
 
 Our client, a global investment firm, is seeking a Help Desk Analyst to join their team in New York, NY!
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Assist in Move, Add and Changes.
 </li>
 <li>
 Build, deploy and maintain end-user devices.
 </li>
 <li>
 Track, prioritize, document and resolve end-user incident tickets.
 </li>
 <li>
 Develop and document process and procedural enhancements.
 </li>
 <li>
 Manage, maintain, and audit hardware and software inventory.
 </li>
 <li>
 Maintain a high level of responsiveness, communication, and professionalism.
 </li>
 <li>
 Evaluate and solve advanced technical issues.
 </li>
 <li>
 Provide technical guidance and training to end-users.
 </li>
 <li>
 Maintain and support a O365, VDI and mobile environment.
 </li>
 </ul>
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required.
 </li>
 <li>
 Ideal candidate should have 1 to 3 years of professional experience.
 </li>
 <li>
 Windows 11 Enterprise operating system and Microsoft Office 365 Suite of applications.
 </li>
 <li>
 Network fundamentals (connections, components, protocols).
 </li>
 <li>
 Active Directory (structure, policies, management).
 </li>
 <li>
 Experience with Local and Remote user assistance.
 </li>
 <li>
 Intune Mobile Device Management.
 </li>
 <li>
 Proficient with Laptops, and physical desktops.
 </li>
 <li>
 Experience using AI tool to assist in end user problem analysis support. Including Copilot, ChatGPT and Claude.AI.
 </li>
 <li>
 Experience supporting users in a fast-paced environment with white glove service in person and over the phone.
 </li>
 <li>
 Quick learner with strong troubleshooting skills and the ability to work independently.
 </li>
 <li>
 Participation in an on-call rotation.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 VOIP systems management.
 </li>
 <li>
 Enterprise level video conferencing systems.
 </li>
 <li>
 Patch management and software deployment.
 </li>
 <li>
 Python or PowerShell Scripting.
 </li>
 <li>
 Understanding of Internet and network security.
 </li>
 <li>
 ITIL Process flow and Incident management.
 </li>
 </ul>
 
 
 
 
 
 Salary:
 
 $60,000 - $95,000
 
</div>

LEFCON,LLC

About usOur mission at LEFCON is to improve, protect, and deliver reliable technology while providing exceptional employee support, unparalleled customer service, and significant community contributions. We measure our ability to deliver on the mission through Employee Experience, Customer Satisfaction, and our Financials. At LEFCON, our people come first. We find that when people love what they do, it becomes contagious, and we can provide a higher level of customer service. When we get it right with our people and our customers. The financial results seem to take care of themselves. This is why we have been on Inc.&rsquo;s Fastest-Growing Private Companies list for the last 5 years.This position is responsible for managing the day to day support tickets generated by our clients. The successful candidate is a highly motivated team player who has excellent interpersonal communication skills, a commitment to delivering world-class levels of customer service and has a strong technical grasp of the following areas:<ul><li>Troubleshooting desktops and printers</li><li>Day-to-day support activities including ticket creation and resolution</li><li>Troubleshooting issues from inception to resolution, escalating tickets as needed, all while maintaining best practices throughout</li><li>Maintain in-depth knowledge and understanding of LEFCON technologies hosted applications, and services</li><li>Must be able to manage multiple tickets at one time</li><li>Assist in developing the documentation, knowledge base, and best practice guides</li><li>Communicate highly technical information to both technical and non-technical users</li><li>Must Haves - Demonstrated Problem- Solving and solution development skills and the ability to explain problems and propose solutions to both technical and non-technical clients.</li><li>Previous Help Desk experience is required.</li><li>Experience with ticketing systems and multiple vendor solutions.</li><li>Certification A+ is highly preferred.</li><li>Excellent time management skills are absolutely crucial to success in this role.</li></ul>Work Remotely<ul><li>Yes, after 6 months.</li></ul>Important: Please provide an email address and potential dates and times you are available for a possible interview. Failure to answer ALL pre-screening questions will eliminate you from consideration.Job Type: Full-timePay: $19.00 - $22.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Please provide a valid email address that will be used for scheduling initial interviews.</li><li>Are you open to working an 11pm-7am shift Monday-Friday?</li></ul>Ability to Commute:<ul><li>Harmony, PA 16037 (Required)</li></ul>Work Location: In person

Help Desk Technician - First Response Team M-F 11pm-7am

Wilson Elser

<div><div>Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms.</div>
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our New York office.

This position is a full-time on site position.

The Position

This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands.

Key Responsibilities:
<ul>
<li>Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires.</li>
<li>Collect and track equipment from departed end users following standardized asset tracking procedures.</li>
<li>Provide support for video conferencing and related A/V on-site systems.</li>
<li>Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems.</li>
<li>Coordinate user requirements with regional supervisors, management, and other IT teams.</li>
<li>Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills.</li>
<li>Collaborate with other team members on tasks or requests, in an efficient and expeditious manner.</li>
<li>Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office.</li>
<li>Adhere to organizational change management processes.</li>
<li>Perform special duties, tasks, or projects, as required.</li>
</ul>
Qualifications
<ul>
<li>Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:
<ul><li>Windows 10 &amp; Windows 11 Operating Systems</li>
<li>Microsoft Office O365 with a strong acumen in Outlook</li>
<li>Desktop client v. web-based applications</li>
<li>Active Directory &amp; Azure AD</li>
<li>Zoom Rooms &amp; Microsoft Teams</li>
<li>Desktop Driver Controls</li>
<li>All-in-One Monitors</li>
<li>VPN, Remote Access, &amp; Cloud Network Access</li>
<li>Virtual Desktop Environments and Functions</li>
<li>Cloud &amp; On-Prem Telephony functions</li>
<li>Desktop imaging &amp; BIOS controls</li>
<li>LAN and SD-WAN support</li>
</ul></li></ul><ul><li>Minimum 3 years working in ITSM and ITIL environments.</li>
<li>Self-starter with the ability to manage own time effectively and work autonomously.</li>
<li>Ability to lift and move items up to 50 lbs.</li>
<li>Ability to travel throughout the region, if needed.</li>
<li>Experience working in an environment that promotes active listening, transparency, and customer-centric service.</li>
<li>Experience in system operations and/or administration a plus.</li>
<li>Prior law firm experience a big plus.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst.</li>
<li>ITIL4 certification preferred (in-house training is available).</li>
</ul>
Education
<ul>
<li>Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience.</li>
<li>Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst, or ITIL preferred but not required.</li>
</ul><div>
Why Should You Apply?
<ul>
<li>Benefits: Outstanding benefits package, including 401k match and generous PTO plan</li>
<li>Career Growth: Ample opportunities for professional development and advancement</li>
<li>Employee Perks: Access to corporate discount plans and other benefits</li>
</ul><h5 class="jobSectionHeader">Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.</h5>
<h5 class="jobSectionHeader">Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.</h5>
<h5 class="jobSectionHeader">Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.</h5>
<h5 class="jobSectionHeader">California Residents may review our CCPA notice for applicants and employees here.</h5>
<h5 class="jobSectionHeader">#ZR</h5></div></div>

On-Site IT Support Analyst

Talentoma

<div>
 
 
 Job Title:
 
 Remote Help Desk Associate
 
 
 
 
 
 
 Monthly Pay:
 
 $4,600 &ndash; $5,300
 
 
 
 
 
 
 Summary:
 
 
 
 The Remote Help Desk Analyst supports users by diagnosing and resolving technical issues related to systems, software, and applications. This role is perfect for individuals with strong analytical skills and a passion for IT support.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Provide technical assistance via phone, chat, or ticketing systems
 </li>
 <li>
 Diagnose and resolve hardware, software, and network issues
 </li>
 <li>
 Manage and track support tickets to resolution
 </li>
 <li>
 Guide users through technical troubleshooting steps
 </li>
 <li>
 Maintain documentation of recurring issues and solutions
 </li>
 <li>
 Collaborate with IT teams to improve system performance
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Experience in IT support, help desk, or technical support preferred
 </li>
 <li>
 Familiarity with operating systems, software, and troubleshooting tools
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Ability to explain technical concepts clearly
 </li>
 <li>
 Time management and organizational skills
 </li>
 <li>
 Secure remote work setup with reliable internet
 </li>
 </ul>
 
 
 
 
 
 Perks &amp; Benefits:
 
 
 <ul>
 <li>
 Monthly pay: $4,600&ndash;$5,300
 </li>
 <li>
 Remote IT support role
 </li>
 <li>
 Paid technical training
 </li>
 <li>
 Stable and consistent workload
 </li>
 <li>
 Growth into advanced IT positions
 </li>
 </ul>
 
 
</div>

Remote Help Desk Associate

<div>
 
 Job Description
 
 
 
 
 What is the opportunity?
 
 
 
 <ul>
 <li>
 Support and build-out of the New York based Rates Market Making desk as a Rates Derivatives Trade Support Senior Analyst.
 </li>
 <li>
 Develop a deep understanding of macro financial markets to provide support to the Market Making Desk.
 </li>
 <li>
 Strive to provide best-in-class trade execution to RBC's investment professionals.
 </li>
 <li>
 Deliver the highest degree of white-glove service to clients
 
 
 </li>
 </ul>
 
 What will you do?
 
 
 
 <ul>
 <li>
 Day-to-day emphasis on the support and automation of complex transactions in the Rates Derivative product family (Swaptions, OIS, Caps, Floors, Bond Options, FRA), Futures hedging &ndash; where product proficiency is required to interpret economics, understand guidelines, and develop processes.
 </li>
 <li>
 Strong grasp of macroeconomic drivers and trends affecting rates markets.
 </li>
 <li>
 Monitor real-time risk metrics and trading activity on the desk; develop enhanced analytics and reporting to support traders' decision-making on position management, hedging strategies, and intraday risk exposure.
 </li>
 <li>
 Serve as a point of contact between the Rates Market Making desk and support functions (Technology, Compliance, Product Control) to escalate desk-specific operational questions and support seamless execution of complex derivative strategies.
 </li>
 <li>
 Collaborate with the Trading desk and Technology teams to identify opportunities to streamline market-making workflows, reduce friction in trade execution, and enhance desk efficiency through process refinement and automation.
 </li>
 <li>
 Work alongside experienced traders on the Trading Desk to develop practical expertise.
 </li>
 <li>
 Manage client relationships and serve as a reliable intermediary for accurate, timely communication with trading counterparties.
 </li>
 <li>
 Utilize Bloomberg terminal, Murex &amp; Markitwire to monitor positions, trade details, and communication with desk.
 
 
 </li>
 </ul>
 
 What you need to succeed?
 
 
 
 
 Required Skills:
 
 
 
 <ul>
 <li>
 Exceptional attention to detail.
 </li>
 <li>
 Ability to manage multiple tasks and deadlines in a fast-paced environment.
 </li>
 <li>
 Driven attitude to help create efficiencies within current processes and lead projects.
 </li>
 <li>
 Emphasis on strong communications ability.
 </li>
 <li>
 Demonstrate strong analytical and technical skills, data manipulation, macros, excel based processes.
 </li>
 <li>
 Ability to develop relationship cooperatively with all levels of the team.
 </li>
 <li>
 FINRA Registrations: SIE &amp; Series 99 and/or SIE &amp; Series 7/Series 63 (to be completed within 90 days if absent).
 
 
 </li>
 </ul>
 
 Nice to have
 
 :
 
 
 <ul>
 <li>
 Extensive experience with Rates Derivative products and the resulting trade life-cycle processes &ndash; i.e. Option Exercise, Novations, Terminations, Clearing, etc.
 </li>
 <li>
 Knowledge of Regulatory Requirements within derivative trading landscape &ndash; i.e. Dodd Frank, EMIR, MiFID II, PTMM, etc.
 </li>
 <li>
 Technical Proficiency in financial systems and exchanges: Bloomberg Terminal, Murex, Markitwire, Rose, Sophis, Felix
 
 
 </li>
 </ul>
 
 What's in it for you?
 
 
 
 We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
 
 
 <ul>
 <li>
 A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
 </li>
 <li>
 Leaders who support your development through coaching and managing opportunities
 </li>
 <li>
 Ability to make a difference and lasting impact
 </li>
 <li>
 Work in a dynamic, collaborative, progressive, and high-performing team
 </li>
 <li>
 Opportunities to do challenging work
 </li>
 <li>
 Opportunities to building close relationships with clients
 
 
 </li>
 </ul>
 The good-faith expected salary range for the above position is $65,000 - $105,000 depending on factors including but not limited to the candidate&rsquo;s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.
 
 
 RBC&rsquo;s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
 
 
 <ul>
 <li>
 Drives RBC&rsquo;s high-performance culture
 </li>
 <li>
 Enables collective achievement of our strategic goals
 </li>
 <li>
 Generates sustainable shareholder returns and above market shareholder value
 
 
 </li>
 </ul>
 
 Job Skills
 
 
 
 Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
 
 
 
 Additional Job Details
 
 
 
 
 Address:
 
 
 
 BROOKFIELD PLACE FKA 3 WORLD FINANCIAL CENTER, 200 VESEY STREET:NEW YORK
 
 
 
 City:
 
 
 
 New York
 
 
 
 Country:
 
 
 
 United States of America
 
 
 
 Work hours/week:
 
 
 
 40
 
 
 
 Employment Type:
 
 
 
 Full time
 
 
 
 Platform:
 
 
 
 CAPITAL MARKETS
 
 
 
 Job Type:
 
 
 
 Regular
 
 
 
 Pay Type:
 
 
 
 Salaried
 
 
 
 Posted Date:
 
 
 
 2026-04-09
 
 
 
 Application Deadline:
 
 
 
 2026-04-24
 
 
 
 Note
 
 
 :
 
 
 Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
 
 
 
 
 Our Employment Opportunities
 
 
 
 At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
 
 
 
 Join our Talent Community
 
 
 
 Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
 
 
 Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com&lt;/a/span&gt;
 
 
 RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
 
 
</div>

Senior Analyst, Trade Support

Explore 1235+ It help desk analyst in New York this April. Find roles across top companies and apply now to boost your career.

1235 it help desk analyst jobs In New York

Information Technology Help Desk Analyst

Help Desk Analyst

Help Desk Analyst

Help Desk Technician - First Response Team M-F 11pm-7am

On-Site IT Support Analyst

Remote Help Desk Associate

Senior Analyst, Trade Support