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it support specialist

Dig Inn

<div>
 IT Support Specialist/Technician
 
 
 
 ABOUT THE ROLE:
 
 
 
 At DIG, we&rsquo;re building our technology with the same passion we apply in our kitchens. Information Technology (IT) is relied on daily by DIG&rsquo;s loyal customer base and nearly every internal department -- from making sure Sweet Potatoes are available to our online customers to ensuring data security. Given this responsibility, DIG&rsquo;s IT team hustles to ensure our guests and employees experience technology seamlessly so that the focus remains on the food and our mission.
 
 
 In the spirit of providing the very best for our end-users, we&rsquo;re searching for an enthusiastic Full-Time IT Support Field Specialist to join our growing team. You will report to our Sr. IT Manager and work collaboratively with the rest of the IT support team to ensure full restaurant coverage. If you are looking for an opportunity to rapidly learn and contribute as a member of a small IT team with big aspirations, this is the role for you!
 
 
 Please note this is a field-based role with the opportunity to occasionally work remotely with some travel outside of New York City.
 
 
 
 YOU WILL:
 
 
 
 <ul>
 <li>
 Be the first point of contact for all computer hardware and many software-related requests from DIG employees, providing on-site and remote technical support.
 </li>
 <li>
 Exercise problem-solving to troubleshoot errors, bugs, and edge cases on critical systems (e.g., POS system, online ordering platform, restaurant network).
 </li>
 <li>
 Work closely on the in-restaurant network, running data cables, repairing data jacks and network cables, and troubleshooting connectivity issues.
 </li>
 <li>
 Mounting tech equipment throughout the restaurant.
 </li>
 <li>
 Maintain cable management and data rack organization and labeling.
 </li>
 <li>
 Iterate and expand on preventative maintenance for restaurant technology.
 </li>
 <li>
 Assist with the maintenance and modification of the POS and Online Ordering systems.
 </li>
 <li>
 Work within our ticketing system to document resolutions, update users, and assist in improving our internal systems.
 </li>
 <li>
 Manage and iterate on portions of the process of onboarding and offboarding.
 </li>
 <li>
 Support and troubleshoot business-class audio and CCTV systems.
 </li>
 <li>
 Assist with expanding our inventory management system, which will improve the IT Support process.
 </li>
 <li>
 Record and maintain detailed documentation for systems and processes, for both end-users and other IT staff.
 </li>
 <li>
 Support with system administration, ensuring that all critical systems are functional and reliable.
 </li>
 <ul>
 <li>
 Maintain user accounts/access permissions (create, delete, update) across various digital platforms.
 </li>
 <li>
 Maintain equipment inventory, user ownership, and repair tracking (equipment includes Macs, PCs, Printers, and Mobile Devices).
 </li>
 <li>
 Support a smooth employee journey from onboarding to offboarding; tasks may include conducting machine imaging, account configurations, and training.
 </li>
 <li>
 Complete preventative maintenance, upgrades, and repairs to computers, printers, and POS systems.
 </li>
 <li>
 Support with instructing store personnel on proper operation techniques of the technology.
 </li>
 </ul>
 <li>
 Provide on-call support after-hours and on weekends with the rest of the support team.
 </li>
 <li>
 Collaborate on the technology needs for all new restaurant openings and new business concepts (e.g. new delivery concepts, open restaurants in new geographical markets, new internal business products).
 </li>
 <ul>
 <li>
 Coordinate, plan, and execute on-site installations for new store openings/existing store reopenings.
 
 </li>
 </ul>
 </ul>
 
 YOU HAVE:
 
 
 
 <ul>
 <li>
 The ability to learn quickly and tackle challenges head-on.
 </li>
 <li>
 1-3 years of relevant work experience or equivalent education, providing onsite and remote computer support, computer networking, and POS support.
 </li>
 <li>
 Experience with Point-of-sale software, including equipment installation, configuration, and troubleshooting.
 </li>
 <li>
 Knowledge and experience with Mac OS and Windows administration and troubleshooting.
 </li>
 <li>
 Experience supporting Jira Service Management or similar help desk systems and Slack.
 </li>
 <li>
 Knowledge and experience with supporting mobile devices and remote support tools.
 </li>
 <li>
 Knowledge of security processes and tools that protect from cyber threats.
 
 
 </li>
 </ul>
 
 YOU ARE:
 
 
 
 <ul>
 <li>
 Must be based in New York City or the surrounding region with access to transportation into the city.
 </li>
 <li>
 Willing to travel 75% of the time; with New York City and additional markets
 </li>
 <li>
 Passionate about working with people.
 </li>
 <li>
 A problem solver, eager to get to the bottom of any issue.
 </li>
 <li>
 Interested in working with your hands, with an ambition to learn how to install network cables, fix existing cabling, and mount tech on walls.
 </li>
 <li>
 Able (with or without reasonable accommodation) to perform repair tech duties such as climbing under counters, behind appliances, up on ladders, (etc.) to fix cords, do cable management, labeling, and solving tech issues. Tasks may include lifting items up to 50 pounds.
 </li>
 <li>
 Compassionate, empathetic, and can provide a personal touch to tech support.
 </li>
 <li>
 Positive and determined with the ability to maintain composure in high-pressure situations.
 </li>
 <li>
 A self-starter with the ability to identify and act on current and potential tech issues throughout the restaurant.
 </li>
 <li>
 Interested in growing professionally in an environment that values constant learning and hands-on experience
 
 
 </li>
 </ul>
 
 COMPENSATION:
 
 
 
 Salary Range: $58,000-70,000/year
 
 
 
 Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package; additional components include a bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG.
 
 
 
 
 Individual compensation decisions are determined by factors that include current market location, skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors
 
 
 
 
 PERKS AND BENEFITS:
 
 
 
 <ul>
 <li>
 Health Insurance (Medical, Dental, and Vision)
 </li>
 <li>
 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers)
 </li>
 <li>
 Short-Term Disability
 </li>
 <li>
 Bonus Potential
 </li>
 <li>
 Phone reimbursement
 </li>
 <li>
 Commuter benefits
 </li>
 <li>
 Company laptop
 </li>
 <li>
 Flexible vacation time (up to 20 days a year)
 </li>
 <li>
 Complimentary DIG lunch every day
 
 
 </li>
 </ul>
 
 ABOUT US:
 
 
 
 DIG is an upscale fast-casual brand with 30 locations throughout the northeast. We're committed to sourcing, cooking, and serving delicious, seasonal vegetables and culinary comfort food at scale. Sound good? Tastes even better.
 
 
 Each of our restaurants is run by a chef and an entire culinary team, all dedicated to cooking from scratch all day. We've trained a whole generation of chefs and cooks from the ground up, including many who have never worked in a restaurant before. That's because we believe that knife skills are life skills.
 
 
 We're focused on doing things right, building our business on good food and great people. We believe access to good food shouldn&rsquo;t have to be a movement, an ethos or even a do
 
 u
 
 bt. Which is why we built DIG to be fresher &ndash; from sourcing to serving.
 
 
 
 To learn more about our mission and food please visit our website at:
 
 
 https://www.diginn.com/mission
 
 
 
 
 NOTE:
 
 
 DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply
 
 
 
 
 Additional Role Note:
 
 
 
 The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
 
 
 DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (&ldquo;Protected Status&rdquo;).
</div>

IT Support Specialist (Field Based)

Dore Partnership

<div>About Us 
Founded in 1997, Dore Partnership is a leading global executive search partner to the investment industry, specializing in identifying and securing transformative talent for ambitious companies worldwide. With offices in New York and London, the firm offers a global reach combined with deep industry expertise. 
Job Summary: 
We are seeking a motivated and reliable Technology Associate to join our Technology team. This is an entry-level role providing hands-on experience across IT support, systems administration, and internal technology operations within a fast-paced professional services environment. 
You will play a key role in supporting day-to-day technology needs across the business, ensuring users are effectively supported and issues are resolved properly and efficiently. This role requires strong ownership, attention to detail, and the ability to operate in a busy environment where responsiveness and reliability matter. 
You will work closely with the Systems Administrator and IT Director, gaining exposure to infrastructure, Microsoft 365, security, and project-based work. Over time, you will be expected to take on increasing responsibility. 

Key Responsibilities:
<ul>
<li>User Support: Provide timely and effective 1st and 2nd line technical support to end-users (both in-office and remote) across New York and London. Troubleshoot hardware, software, network connectivity, printers, mobile devices, and AV equipment, ensuring issues are fully resolved.</li>
<li>User Onboarding: Support onboarding processes, including device setup, account provisioning, and access configuration. Deliver clear and structured technology introductions to new joiners</li>
<li>Microsoft 365 Support: Assist in supporting and administering Microsoft 365 services (Exchange Online, SharePoint Online, Teams, Azure AD, Intune), including user lifecycle management and permissions.</li>
<li>Infrastructure Support: Assist in maintaining core IT infrastructure, including Windows Server environments, Active Directory, networking fundamentals, and cloud infrastructure (IaaS) environments such as Azure, AWS, or Google Cloud.</li>
<li>Security &amp; Compliance: Support the implementation of security controls, including patch management, endpoint protection, and access controls, in line with company policies and data protection requirements.</li>
<li>Application Support: Support and troubleshoot business applications, including Microsoft Office and internal CRM/ATS platforms.</li>
<li>Asset Management: Maintain accurate records of IT hardware, software licenses, and peripherals. Ensure devices are correctly configured and tracked.</li>
<li>Documentation: Create and maintain clear, accurate documentation for systems, processes, and user guides. Documentation should be maintained proactively.</li>
<li>Project Support: Assist with IT projects, including system upgrades, migrations, and new technology implementations. Take ownership of assigned tasks and deliver them to completion.</li></ul> 


Required Skills and Qualifications:
<ul>
<li>0-2 years&rsquo; experience in IT support or a related field</li>
<li>Solid working knowledge of Windows 11 (macOS exposure is a plus)</li>
<li>Familiarity with Microsoft 365 fundamentals</li>
<li>Exposure to Microsoft Intune or other MDM solutions</li>
<li>Exposure to Active Directory or similar identity systems</li>
<li>Strong written and verbal communication skills</li>
<li>Good problem-solving ability with a structured approach</li>
<li>High attention to detail and ability to follow tasks through</li>
<li>Ability to prioritise and manage multiple tasks in a busy environment</li>
<li>Professional, reliable, and responsive</li>
<li>Knowledge of cloud infrastructure / IaaS concepts (Azure, AWS, or Google Cloud)</li>
<li>Demonstrated willingness to learn beyond core responsibilities</li></ul> 


Preferred Qualifications:
<ul>
<li>CompTIA A+, Network+, or Azure Fundamentals certifications</li>
<li>Basic networking knowledge (Wi-Fi, switches, firewalls)</li>
<li>Experience supporting macOS environments</li>
<li>Basic scripting or automation (PowerShell, Python)</li>
<li>Exposure to CRM/ATS systems (Ezekia, Invenias, or similar)</li>
<li>Interest in automation tools</li>
<li>Degree or bootcamp in Computer Science, Information Technology, or a related field</li></ul> 


Additional Expectations:
<ul>
<li>Comfortable working in a fast-paced environment where priorities can change</li>
<li>Takes ownership of issues and follows them through to resolution</li>
<li>Communicates clearly with non-technical stakeholders</li>
<li>Produces accurate work and maintains high standards</li>
<li>Demonstrates initiative rather than waiting for direction</li></ul></div>

Technology Associate

NBCUniversal

<div>Company Description 
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations &amp; Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. 
Job Description 
The Technology Experience (TechEx) Analyst role is an exciting opportunity to be a part of the NBCU Global Support Team. The role is based at our NBCUniversal New York, 30 Rock location.
The role is 1st/2nd line desk side support break and fix. It demands a high level of customer service to ensure that customer satisfaction targets are both maintained and exceeded. This is a technical role requiring expert knowledge of the core Microsoft O365 products also experience of laptop/desktop/Mac and Mobile. This position would suit self-starters excited about technology and able to find answers to resolve complex technical issues.
This role reports into the TechEx NY Management. While operating as the single representative for Technology Experience, the successful candidate will have local colleagues supporting other elements of the broadcast technologies within the locale.
Responsibilities:<ul><li>
Provide support to customers via phone, live chat, and working tickets in a high-volume environment.</li><li>
Break Fix support of IT issues</li><li>
Fulfill or triage customer requests.</li><li>
Deliver exceptional customer service.</li><li>
Understand Team targets and deliver to them.</li><li>
Identify process improvement opportunities and feedback to the management team.</li><li>
Collaborate where required on service improvement plans and operational projects.</li></ul> 

Qualifications 
Requirements:<ul><li>
Experience with common technologies including Windows, Mac OSX, Office 365, Active Directory, mobile, etc.</li><li>
Relevant IT Support experience.</li><li>
Awareness of ITIL fundamentals.</li><li>
Relevant experience in performing and managing clearly defined SLA targets.</li></ul>
Desired Characteristics:<ul><li>
Someone who genuinely puts their customer first.</li><li>
A team player who acts in the interest of all.</li><li>
A passionate and motivated individual.</li><li>
Someone with a flexible schedule that can cover later shifts, weekends, or holidays when needed.</li></ul>
Additional Requirements:<ul><li>
Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.</li></ul>
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary range: $62,000 - $80,000 
Additional Information 
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.</div>

Analyst, TechEx

Eleven Recruiting

<div>
 
 
 About Eleven Recruiting
 
 
 
 We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in tech, and best job-fit for every candidate we place.
 
 
 
 
 
 Our client, a global investment firm, is seeking a Help Desk Analyst to join their team in New York, NY!
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Assist in Move, Add and Changes.
 </li>
 <li>
 Build, deploy and maintain end-user devices.
 </li>
 <li>
 Track, prioritize, document and resolve end-user incident tickets.
 </li>
 <li>
 Develop and document process and procedural enhancements.
 </li>
 <li>
 Manage, maintain, and audit hardware and software inventory.
 </li>
 <li>
 Maintain a high level of responsiveness, communication, and professionalism.
 </li>
 <li>
 Evaluate and solve advanced technical issues.
 </li>
 <li>
 Provide technical guidance and training to end-users.
 </li>
 <li>
 Maintain and support a O365, VDI and mobile environment.
 </li>
 </ul>
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required.
 </li>
 <li>
 Ideal candidate should have 1 to 3 years of professional experience.
 </li>
 <li>
 Windows 11 Enterprise operating system and Microsoft Office 365 Suite of applications.
 </li>
 <li>
 Network fundamentals (connections, components, protocols).
 </li>
 <li>
 Active Directory (structure, policies, management).
 </li>
 <li>
 Experience with Local and Remote user assistance.
 </li>
 <li>
 Intune Mobile Device Management.
 </li>
 <li>
 Proficient with Laptops, and physical desktops.
 </li>
 <li>
 Experience using AI tool to assist in end user problem analysis support. Including Copilot, ChatGPT and Claude.AI.
 </li>
 <li>
 Experience supporting users in a fast-paced environment with white glove service in person and over the phone.
 </li>
 <li>
 Quick learner with strong troubleshooting skills and the ability to work independently.
 </li>
 <li>
 Participation in an on-call rotation.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 VOIP systems management.
 </li>
 <li>
 Enterprise level video conferencing systems.
 </li>
 <li>
 Patch management and software deployment.
 </li>
 <li>
 Python or PowerShell Scripting.
 </li>
 <li>
 Understanding of Internet and network security.
 </li>
 <li>
 ITIL Process flow and Incident management.
 </li>
 </ul>
 
 
 
 
 
 Salary:
 
 $60,000 - $95,000
 
</div>

Help Desk Analyst

DOLCE&GABBANA

<div>
 
 Accounts Payable Specialist &ndash; Finance
 
 
 
 Dolce &amp; Gabbana represents excellence rooted in its &ldquo;Made in Italy&rdquo; heritage. Every creation reflects the Brand&rsquo;s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.
 
 
 
 ROLE
 
 
 
 Dolce &amp; Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available for an
 
 Accounts Payable Specialist.
 
 The Accounts Payable Specialist supports the full cycle of AP operations for US and Canadian entities, ensuring timely and accurate processing of vendor invoices, payments, and reconciliations. This role works closely with the Accounts Payable Manager to maintain strong internal controls, uphold financial accuracy, and support month ‑ end and year ‑ end closing activities.
 
 
 
 MISSION
 
 
 
 
 (Responsibilities (including, But Not Limited To)
 
 
 
 <ul>
 <li>
 Process vendor invoices accurately and in accordance with company policies and approval workflows.
 </li>
 <li>
 Review invoices for proper coding, documentation, and compliance with internal controls.
 </li>
 <li>
 Prepare and process weekly and monthly payment runs, including checks, ACH, and wire transfers.
 </li>
 <li>
 Reconcile vendor statements and resolve discrepancies in a timely manner.
 </li>
 <li>
 Maintain accurate electronic records and ensure proper documentation for audit purposes.
 </li>
 <li>
 Assist with AP aging reports, accruals, and month ‑ end reconciliations.
 </li>
 <li>
 Collaborate with Procurement, Retail, and Operations to resolve invoice or purchase order issues.
 </li>
 <li>
 Support 1099 reporting and other regulatory requirements.
 </li>
 <li>
 Respond to vendor inquiries and maintain positive supplier relationships.
 </li>
 <li>
 Assist with internal and external audits by preparing schedules and supporting documentation.
 </li>
 <li>
 Contribute to process improvements to enhance efficiency, accuracy, and workflow integration..
 
 
 </li>
 </ul>
 
 Key Performance Indicators
 
 
 
 <ul>
 <li>
 Accuracy and timeliness of invoice processing and payments
 </li>
 <li>
 Quality and reliability of reconciliations and reporting
 </li>
 <li>
 Compliance with internal controls and audit requirements
 </li>
 <li>
 Vendor satisfaction and issue ‑ resolution efficiency
 
 
 </li>
 </ul>
 
 PROFILE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in accounting or finance; or related field
 </li>
 <li>
 2&ndash;4 years of AP experience, ideally within retail or luxury goods
 </li>
 <li>
 Strong understanding of AP processes, invoice flow, and payment cycles
 </li>
 <li>
 Proficiency in Microsoft Excel (Pivot Tables and V-Lookups)
 </li>
 <li>
 Strong knowledge of US GAAP and AP processes
 </li>
 <li>
 Experience with SAP and Concur
 </li>
 <li>
 Strong analytical skills with exceptional attention to detail
 </li>
 <li>
 Ability to manage multiple priorities in a fast ‑ paced environment
 </li>
 <li>
 Excellent communication and customer ‑ service skills
 </li>
 <li>
 Collaborative mindset with the ability to work cross ‑ functionally
 
 
 </li>
 </ul>
 A career at Dolce &amp; Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand&rsquo;s vision of sustainable luxury.
 
 
 The salary rate for this role ranges from $60,000 - $65,000. Additionally, we offer the opportunity to take part in our comprehensive benefits program which includes: medical, dental, vision, life &amp; disability insurances, 401(k) plan, FSA plans, and more. The total compensation amount for a candidate is based on factors including educational background, professional experience, and industry knowledge.
 
 
 Dolce &amp; Gabbana is committed to building a diverse workforce. We believe diversity in all its forms &ndash; gender, age, nationality, culture, religious beliefs and sexual orientation &ndash; enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
 
 
 LOCATION: USA &ndash; NEW YORK &ndash; NY
</div>

Accounts Payable Specialist - Finance

Franklin Fitch

<div>
 
 
 Senior Financial Systems Analyst | 130k-180k | Full Time | Remote or hybrid
 
 
 
 
 
 
 
 If you are an Elite 3E specialist with Power BI experience in the US, apply now!
 
 
 
 
 
 
 
 What&rsquo;s in It for You
 
 
 <ul>
 <li>
 Join a leading global law firm with a 190-year-old history in the US
 </li>
 <li>
 The chance to lead the data analytics practice and be an Elite3E SME
 </li>
 <li>
 Work alongside highly skilled engineers in a collaborative, supportive culture
 </li>
 <li>
 Strong focus on learning, development, and career progression
 </li>
 <li>
 Open to seeing remote candidates in the US, or 1-3 days onsite in one of their locations
 </li>
 </ul>
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Develop and support Elite 3E applications
 </li>
 <li>
 Design, develop, and maintain advanced BI reporting solutions using Power BI and SQL Server
 </li>
 <li>
 Work closely with Finance and IT to shape and implement reporting strategies
 </li>
 <li>
 Translate business requirements into scalable technical reporting solutions
 </li>
 <li>
 Ensure data accuracy, governance, and integrity across systems
 </li>
 <li>
 Create complex reports using T-SQL, Excel, Power BI, and SSRS
 </li>
 </ul>
 
 
 
 
 
 Must-Haves
 
 
 <ul>
 <li>
 
 Strong Elite 3E experience
 
 , not just an exposure to it
 </li>
 <li>
 Law firm Background
 </li>
 <li>
 SQL and TSQL expertise
 </li>
 <li>
 Power BI reporting experience
 </li>
 </ul>
 
 
 
 
 
 This company has offices in the following locations:
 
 
 
 Atlanta, GA, Austin, TX, Baltimore, MD, Charlotte, NC, Charlottesville, VA, Chicago, IL, Dallas, TX, Houston, TX, Jacksonville, FL, Los Angeles, CA, New York City, Norfolk, VA, Pittsburgh, PA, Raleigh, NC, Richmond, VA, San Francisco, CA, Seattle, WA, Tysons, VA, DC
 
 
 
 
 
 
 This company cannot consider profiles without Elite3E.
 
 
 
 
 
 
 Click Below to apply!
 
</div>

Senior Financial Analyst

Summit Health

<div><h1 class="jobSectionHeader">About Our Company</h1>
We&rsquo;re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.<h1 class="jobSectionHeader">
Job Description</h1>
IT Desktop Analyst (Level 1)
The IT Desktop Analyst role supports and maintains organizational computer systems, desktops, and peripherals. This role includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The IT Specialist will also troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion and provide end-user assistance where required.
Responsibilities<ul><li>
Provide installation and support for a wide variety of hardware, including laptops, desktops, network and server equipment, tablets, cell phones, and other peripherals.</li><li>
Provide white-glove end-user support, leveraging multiple communication methods such as phone, Microsoft Teams chat, and in-person support.</li><li>
Suggest upgrades/replacements of hardware and software when appropriate.</li><li>
Perform software/application installation and support.</li><li>
Efficiently identify software and hardware issues that require Level 3 or third-party escalations to minimize business disruptions.</li><li>
Ensure all issues and requests are documented in ServiceNow and completed within established SLAs.</li><li>
Ensure all hardware assets are running optimally and logged into the asset management tracking system.</li><li>
Participate in IT equipment installation and removal related to construction, integrations, and other projects as needed.</li><li>
Participate in scheduled support rotations, including after-hours, weekends, and holidays as needed.</li><li>
Provide Help Desk phone support when required.</li><li>
Collaborate with infrastructure and application teams to identify areas for improvement and implement processes and procedures that support the IT department.</li></ul>
Position Requirements<ul><li>
Associate degree or technical school experience preferred; A+ Certification is a plus.</li><li>
2&ndash;3 years of Desktop Support experience.</li></ul>
Knowledge &amp; Experience<ul><li>
Excellent knowledge of PC and desktop hardware.</li><li>
Working technical knowledge of industry standards, IT support procedures, operating systems, and Microsoft software. MAC OSX experience is a plus.</li><li>
Ability to operate tools, components, and peripheral accessories.</li><li>
Ability to read and understand technical manuals, procedural documentation, and OEM guides.</li></ul>
Personal Attributes<ul><li>
Strong customer service orientation.</li><li>
Proven analytical and problem-solving abilities.</li><li>
Ability to effectively prioritize and execute tasks in a high-pressure environment.</li><li>
Strong written, oral, and interpersonal communication skills.</li><li>
Ability to research PC and software issues/products as required.</li><li>
Ability to present ideas in business-friendly and user-friendly language.</li><li>
Highly self-motivated and detail-oriented.</li><li>
Team-oriented and skilled in collaborative environments.</li></ul>
Physical Job Requirements<ul><li>
Sitting, standing, or walking for extended periods of time.</li><li>
Dexterity of hands and fingers to operate computer equipment, tools, and peripherals.</li><li>
Ability to lift and transport moderately heavy objects such as computers and peripherals.</li><li>
Travel may be required for on-site hardware and software troubleshooting and repair.</li></ul>
Pay Range $25 to $28
The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.<h1 class="jobSectionHeader">
About Our Commitment</h1><h2 class="jobSectionHeader">
Total Rewards at VillageMD</h2>
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD&rsquo;s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.<h2 class="jobSectionHeader">
Equal Opportunity Employer</h2>
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.<h2 class="jobSectionHeader">
Safety Disclaimer</h2>
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.</div>

Analyst, IT Desktop Support I (Queens and Manhattan)

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