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it support specialist

Personified Tech

<div><h1 class="jobSectionHeader">Who We Are</h1>
We're Personified: a managed IT + cybersecurity services provider for campaigns, non-profits, and mission-aligned organizations. Our mission is to lead technology and security programs for our clients, enabling them to focus on their mission-critical work. We act as an extension of our client teams &mdash; we handle all the responsibilities a traditional internal IT team would. We're in our clients' Slacks, we're on a first-name basis with them (and their pets), we're new hires' first point of contact, and we're the first stop for tech and cybersecurity issues. We aim to build trust, and we leverage this to keep the bad actors out.
We are looking for top talent as we continue to scale our team.
<h1 class="jobSectionHeader">About the Role</h1>
The Client Support Technician full-time role assists in running day-to-day technology operations for our clients, with a focus on helpdesk ticket response via email and Slack. The Client Support Technician is responsible for the configuration, implementation, and maintenance of various technologies managed by Personified on behalf of our clients. This role focuses on the administration and support of: client Saas platforms such as Google Workspace, Microsoft 365, Slack, Zoom, Dropbox, Adobe Creative Cloud, 1Password, LastPass, etc.; macOS, Windows, ChromeOS, iOS, and Android operating systems and associated hardware; a variety of endpoint detection and response (EDR) and universal endpoint management (UEM) platforms.
Additionally, the role involves supporting client-owned technology on site in client office locations in the NYC area. This position does require onsite visits for client projects, such as setting up or troubleshooting conference room equipment and other managed devices 3 to 5 days a week.
The ideal candidate is technically fluent in the modern IT stack, has impeccable customer service skills, has the ability to break down complex technical concepts into understandable language, is highly responsive, and is able to maintain a calm demeanor in stressful situations.
This position reports to the Director of Client Support. Our team works across various communication platforms, including Slack, a ticketing system, and video calls, to coordinate and stay in touch throughout the day.
<h1 class="jobSectionHeader">Responsibilities</h1>
<ul><li>Solving end user issues quickly and efficiently, with a strong emphasis on providing a great service experience throughout the issue resolution process</li><li>
Creating and maintaining documentation of IT procedures and policies</li><li>
Installing, configuring, and mentoring end users on client-approved software
</li><li>Assisting in the organization and inventory of all hardware and software resources, leveraging automation via UEM tools where possible
</li><li>Maintaining and coordinating regular IT training sessions with new client staff
</li><li>Assisting in improving existing IT automation tools and workflows
</li><li>Removing Adware, Spyware, and Viruses as detected on client hardware
</li><li>Coordinating with client HR / Ops staff to set up accounts and workstations for new personnel
</li><li>Responding to tickets, and maintaining ticket system and service notes to identify chronic problem areas and measure program effectiveness
</li><li>Willingness to work outside of normal business hours as required
</li><li>Willingness to travel as required</li><li>
Assist with inventory management of client-owned technology, including organizing equipment, tracking inventory levels, and supporting related tasks in the Personified warehouse 60% - 100% in person (DMV region specific)</li><li>
Willingness to travel to onsite visits for clients or projects, including the setup or troubleshooting of conference room and other supported hardware; 60% - 100% in person (NYC Area specific)
</li><li>Other duties as needed
 
</li></ul><h1 class="jobSectionHeader">Qualifications</h1>
Experience/Traits necessary to succeed in this role at Personified:
<ul><li>At least 2 years of Mac &amp; Windows help desk experience, or 3+ years of experience in customer facing, sys-admin, or similar roles</li><li>
We are seeking an individual with IT knowledge who is trustworthy, responsive, and eager to learn.</li><li>
The candidate must be comfortable interacting with end users as their primary responsibility and have a track record of proven customer service success.</li><li>
Experience in a customer-facing role, and a track record of providing great customer/client experiences.</li><li>
Previous experience supporting Google Workspace and macOS in a fast-paced environment, Microsoft 365 and PC support, and experience at an organization that used Slack as its primary communication tool are a plus.</li><li>
It's important that the individual who fills this role is a self-starter, knows how to do the research, and can pick up new systems and technical concepts quickly.</li><li>
Ability to establish and maintain key relationships with the internal team, and diverse stakeholders and partners.</li><li>
Willingness to work outside of normal business hours as required.
</li><li>Willingness to travel as required.</li></ul>
<h1 class="jobSectionHeader">Pay and Benefits</h1>
<ul><li>Salary range $65K-$75K based on experience and qualifications
</li><li>Hybrid work environment- 3-5 days a week onsite</li><li>
Healthcare packages contributed to by Personified
</li><li>Generous paid time off benefit
</li><li>Optional 401K matched by Personified
</li><li>Cell phone stipend
</li><li>Annual Learning and Development stipend
</li></ul>We are currently hiring for multiple individuals to fulfill this role. While Personified staff work anywhere in the continental USA, this role is specifically seeking professionals located in the NYC area.
<h1 class="jobSectionHeader">Commitment to DEI</h1>
Personified's mission is to help advance the progressive movement. Diversity, equity, and inclusion are at the core of that mission. We value varied perspectives in working to build a more inclusive world and workplace. We believe in the power of diversity, and as we grow as a company, we are committed to creating an environment that promotes an inclusive culture and invites people of all backgrounds to join us. Our commitment to these values is unwavering, and we strive to create and maintain a working environment that is inclusive, equitable, and welcoming.</div>

Client Support Technician

BitGo

<div>
 BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.
 
 
 The Digital Technology team at BitGo is at the core of enabling secure, scalable innovation across the company. We&rsquo;re looking for driven, high-impact individuals who are passionate about technology, take true ownership of their work, and thrive in a fast-paced, highly collaborative environment. As a key member of the DT team, you&rsquo;ll play a critical role in supporting BitGo&rsquo;s growth, security, and operational excellence. This is a fully onsite role, offering the opportunity to work closely with teammates and cross-functional partners in real time, drive hands-on technical initiatives, and make an immediate impact. Flexibility for occasional after-hours support is required to help maintain seamless operations in our dynamic, global environment.
 
 
 
 This role will require being full-time onsite at our New York office to support collaborative team dynamics and innovative problem-solving.
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Analyze and resolve requests regarding IT systems issues and enhancements, leveraging analytical skills to diagnose root causes, implement timely and effective solutions, and drive continuous improvements through system modifications and process enhancements.
 </li>
 <li>
 Manage employee onboarding and offboarding processes, including account provisioning, access control, and secure deactivation of systems and devices.
 </li>
 <li>
 Provision, configure, and maintain company laptops using MDM tools, ensuring compliance with security policies and asset management standards.
 </li>
 <li>
 Hands-on experience administering Okta, including lifecycle management, SSO integrations (SCIM/SAML/OIDC), group-based access controls.
 </li>
 <li>
 Administer, enhance, and support IT systems and applications (e.g., Entra ID, MDM, and SaaS-based tools) to ensure seamless integration, optimize workflows, and improve user productivity.
 </li>
 <li>
 Diagnose and perform basic troubleshooting of LAN, WAN, and other network-related issues.
 </li>
 <li>
 Troubleshoot and maintain Audio/Video systems for conference rooms.
 </li>
 <li>
 Configure, install, and monitor IT systems, maintain accurate inventory and asset records, and document best practices, ensuring all incidents, service requests, and changes are logged effectively.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 3+ years of experience in IT Support, IT Operations, or a similar technical role in a global company.
 </li>
 <li>
 2+ Years of experience configuring and supporting Windows and macOS endpoints and their MDM platforms (e.g. Jamf, and Intune).
 </li>
 <li>
 Experience leading IT onboarding calls, guiding new hires through system setup, security requirements, and access configuration to ensure a smooth Day 1 experience.
 </li>
 <li>
 Basic network troubleshooting experience (e.g., LAN, WAN, patch management, etc.).
 </li>
 <li>
 Experience managing and participating in IT projects, collaborating with stakeholders and peers to ensure the successful delivery of business outcomes.
 </li>
 <li>
 Experience working in an agile framework such as Jira.
 </li>
 <li>
 Experience working and administrating ITSM platforms such as Jira Service Management (JSM) and Freshworks.
 </li>
 <li>
 Administration of Identity Management systems with users and groups.
 </li>
 <li>
 Hardware procurement and asset/inventory management.
 </li>
 <li>
 Proficient with Google Workspace, Slack, and Jira.
 </li>
 <li>
 Resourceful and analytical problem-solver with strong attention to detail, excellent communication skills, and the ability to quickly research and resolve technical issues.
 </li>
 <li>
 Self-motivated professional with the ability to effectively prioritize incoming requests, alerts, and tasks in fast-paced environments.
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 Experience implementing AI-driven solutions and automation to improve operational efficiency.
 </li>
 <li>
 Proficient with GAM (Google Apps Manager).
 </li>
 <li>
 Working knowledge of multiple operating systems, including Linux and Windows environments.
 </li>
 <li>
 Familiarity with SAML-based authentication and automated provisioning for Okta integrations.
 </li>
 <li>
 Familiarity with Zero-Trust security principles and access restriction policies.
 </li>
 <li>
 Familiarity with Okta Workflows.
 </li>
 <li>
 Experience managing physical access control systems (e.g., key fobs, biometric card readers).
 </li>
 <li>
 Certification in the technologies mentioned above is a plus.
 </li>
 <li>
 BS/BA in Information Technology, Computer Science or a related discipline.
 
 
 </li>
 </ul>
 
 Why Join BitGo?
 
 
 
 Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world&rsquo;s financial markets.
 
 
 Here are some of the benefits* of working at BitGo:
 
 
 <ul>
 <li>
 Competitive base salary, bonus and stock options
 </li>
 <li>
 100% company paid health insurance for employee, partner and dependents
 </li>
 <li>
 Up to 4% 401k company match
 </li>
 <li>
 Paid parental leave, Paid vacation
 </li>
 <li>
 Free commuter/parking pass
 </li>
 <li>
 Free custom lunches, dinners and snacks
 </li>
 <li>
 Computer equipment and workplace furniture to suit your needs
 </li>
 <li>
 Great colleagues and inspiring startup environment
 </li>
 <li>
 Benefits may vary based on location
 
 
 </li>
 </ul>
 Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you&rsquo;ll be able to look back and say you were part of the team that transformed investing.
 
 
 
 Pay Transparency Notice:
 
 Depending upon your leveling and location, the compensation for this role averages between $75,000 - 90,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.
</div>

Digital Technology Admin

Handshake

<div><h1 class="jobSectionHeader">About Handshake</h1>
Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.
In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We&rsquo;ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.
Why join Handshake now:<ul><li>
Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel</li><li>
Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world&rsquo;s top educational institutions</li><li>
Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders</li><li>
Build a massive, fast-growing business with billions in revenue</li></ul><h1 class="jobSectionHeader">
About the Role</h1>
We&rsquo;re looking for a Senior IT Support Analyst who thrives in fast-paced, high-growth environments. This role is more than ticket resolution &mdash; you&rsquo;ll be a builder, problem-solver, and systems optimizer who helps scale IT operations as the company grows.
You&rsquo;ll support a distributed workforce, improve processes, implement automation, and partner cross-functionally to ensure our employees have a seamless technology experience.
If you enjoy wearing multiple hats, owning problems end-to-end, and building IT the right way from the ground up, this role is for you.<h3 class="jobSectionHeader">
Own the Employee IT Experience</h3><ul><li>
Provide Tier 2/3 support across hardware, SaaS apps, identity systems, and collaboration tools</li><li>
Serve as an escalation point for complex or high-impact issues</li><li>
Ensure fast, thoughtful resolution of tickets with a strong customer experience mindset</li><li>
Support remote and hybrid employees across time zones</li></ul><h3 class="jobSectionHeader">
Build &amp; Scale Systems</h3><ul><li>
Improve onboarding/offboarding workflows and automate where possible</li><li>
Manage identity and access (Okta/Google Workspace/Full Stack)</li><li>
Administer endpoint management (Iru, Jumpcloud. etc.)</li><li>
Optimize SaaS management and license provisioning</li><li>
Identify repetitive issues and implement scalable solutions</li></ul><h3 class="jobSectionHeader">
Drive Process &amp; Security Improvements</h3><ul><li>
Create and maintain documentation and internal knowledge bases</li><li>
Partner with Security on device compliance, access controls, and audits</li><li>
Help implement new tools and systems as the company grows</li><li>
Participate in incident response when needed</li></ul><h3 class="jobSectionHeader">
Be a Cross-Functional Partner</h3><ul><li>
Work closely with People Ops, Finance, Security, and Engineering</li><li>
Help evaluate and roll out new productivity tools</li><li>
Provide technical guidance during company growth initiatives (new offices, M&amp;A, rapid hiring, etc.)</li></ul><h1 class="jobSectionHeader">
You Have</h1><ul><li>
5+ years of IT support experience, ideally in a startup or high-growth environment</li><li>
Experience supporting both macOS and Windows (macOS-heavy preferred)</li><li>
Hands-on experience with:<ul><li>
Google Workspace</li><li>
Slack</li><li>
Okta or other IAM platforms</li><li>
Endpoint management tools (Jamf, Intune, Kandji, etc.) 
ITSM systems (Jira, Linear, ServiceNow, etc.)</li></ul></li></ul><h3 class="jobSectionHeader">
Technical Skills</h3><ul><li>
Strong troubleshooting skills across hardware, SaaS, networking basics, and identity</li><li>
Experience with SaaS administration and lifecycle management</li><li>
Basic scripting or automation skills (PowerShell, Bash, or similar) preferred</li><li>
Comfortable working in cloud-first environments</li></ul><h3 class="jobSectionHeader">
Mindset</h3><ul><li>
Builder mentality &mdash; you improve things instead of working around them</li><li>
Highly organized and documentation-driven</li><li>
Bias toward action and ownership</li><li>
Comfortable with ambiguity and rapid change</li><li>
Strong communicator who can translate technical concepts to non-technical audiences</li></ul><h1 class="jobSectionHeader">
We Offer</h1>
Handshake delivers benefits that help you feel supported&mdash;and thrive at work and in life. 
The below benefits are for full-time US employees.
Ownership: Equity in a fast-growing company 
Financial Wellness: 401(k) match, competitive compensation, financial coaching 
Family Support: Paid parental leave, fertility benefits, parental coaching 
Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend 
Growth: $2,000 learning stipend, ongoing development 
Remote &amp; Office: Internet, commuting, and free lunch/gym in our SF office 
Time Off: Flexible PTO, 15 holidays + 2 flex days 
Connection: Team outings &amp; referral bonuses
Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.
Compensation Range: $116K - $145K</div>

Senior IT Support Analyst

Eleven Recruiting

<div>
 
 
 About Eleven Recruiting
 
 
 
 We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in tech, and best job-fit for every candidate we place.
 
 
 
 
 
 Our client, a global investment firm, is seeking a Help Desk Analyst to join their team in New York, NY!
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Assist in Move, Add and Changes.
 </li>
 <li>
 Build, deploy and maintain end-user devices.
 </li>
 <li>
 Track, prioritize, document and resolve end-user incident tickets.
 </li>
 <li>
 Develop and document process and procedural enhancements.
 </li>
 <li>
 Manage, maintain, and audit hardware and software inventory.
 </li>
 <li>
 Maintain a high level of responsiveness, communication, and professionalism.
 </li>
 <li>
 Evaluate and solve advanced technical issues.
 </li>
 <li>
 Provide technical guidance and training to end-users.
 </li>
 <li>
 Maintain and support a O365, VDI and mobile environment.
 </li>
 </ul>
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required.
 </li>
 <li>
 Ideal candidate should have 1 to 3 years of professional experience.
 </li>
 <li>
 Windows 11 Enterprise operating system and Microsoft Office 365 Suite of applications.
 </li>
 <li>
 Network fundamentals (connections, components, protocols).
 </li>
 <li>
 Active Directory (structure, policies, management).
 </li>
 <li>
 Experience with Local and Remote user assistance.
 </li>
 <li>
 Intune Mobile Device Management.
 </li>
 <li>
 Proficient with Laptops, and physical desktops.
 </li>
 <li>
 Experience using AI tool to assist in end user problem analysis support. Including Copilot, ChatGPT and Claude.AI.
 </li>
 <li>
 Experience supporting users in a fast-paced environment with white glove service in person and over the phone.
 </li>
 <li>
 Quick learner with strong troubleshooting skills and the ability to work independently.
 </li>
 <li>
 Participation in an on-call rotation.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 VOIP systems management.
 </li>
 <li>
 Enterprise level video conferencing systems.
 </li>
 <li>
 Patch management and software deployment.
 </li>
 <li>
 Python or PowerShell Scripting.
 </li>
 <li>
 Understanding of Internet and network security.
 </li>
 <li>
 ITIL Process flow and Incident management.
 </li>
 </ul>
 
 
 
 
 
 Salary:
 
 $60,000 - $95,000
 
</div>

Help Desk Analyst

Thrive

<div>Location: New York, NY (onsite 5x/week) 
 
About Us 
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! 
 
Position Overview 
Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office. 
 
The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client&rsquo;s requests or problems; resolves all first level end-user problems; escalates all Tier 2 problems to the next level of support for guidance and direction; contacts third-party vendors for warranty service repair and dispatch. 
 
Primary Responsibilities<ul><li>
Primary responsibilities are descriptive and not restrictive in nature</li><li>
Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively</li><li>
Provides one-on-one end-user problem resolution for client (PC) software and connectivity.</li><li>
Ensure that all client issues and resolutions are properly documented in the defined ticketing system of either Thrive or the client as required</li><li>
Sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely</li><li>
Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems</li><li>
Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements</li><li>
Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed</li><li>
Acts as remote hands for engineering staff onsite as needed</li><li>
Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles.</li><li>
Provides assistance to Tier 2-3 staff with problem research and documentation</li></ul> 

Qualifications<ul><li>
3+ years providing end-user support for current PC desktop and application software</li><li>
3+ years installing, upgrading, troubleshooting, and repairing personal computers in a corporate networked environment</li><li>
3+ years providing end-user support for current suite of Microsoft applications and management software</li><li>
2+ years providing support for an enterprise level userbase in either the legal or financial services industries</li><li>
CompTIA A+ Certification or equivalent experience</li><li>
CompTIA Net+ Certification or equivalent experience</li></ul>
Base Salary Range: $80K -$110K (bonus eligible) 
 
Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. 
 
Thrive is committed to providing fair and equitable compensation practices for all employees and strive to provide competitive salaries that reflect the value and skills each team member brings to our organization. Salaries are determined according to the job's scope, market data, location, and the candidate&rsquo;s qualifications, including experience and relevant education. 
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other legally protected status.</div>

Client Support Engineer

DOLCE&GABBANA

<div>
 
 Accounts Payable Specialist &ndash; Finance
 
 
 
 Dolce &amp; Gabbana represents excellence rooted in its &ldquo;Made in Italy&rdquo; heritage. Every creation reflects the Brand&rsquo;s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.
 
 
 
 ROLE
 
 
 
 Dolce &amp; Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available for an
 
 Accounts Payable Specialist.
 
 The Accounts Payable Specialist supports the full cycle of AP operations for US and Canadian entities, ensuring timely and accurate processing of vendor invoices, payments, and reconciliations. This role works closely with the Accounts Payable Manager to maintain strong internal controls, uphold financial accuracy, and support month ‑ end and year ‑ end closing activities.
 
 
 
 MISSION
 
 
 
 
 (Responsibilities (including, But Not Limited To)
 
 
 
 <ul>
 <li>
 Process vendor invoices accurately and in accordance with company policies and approval workflows.
 </li>
 <li>
 Review invoices for proper coding, documentation, and compliance with internal controls.
 </li>
 <li>
 Prepare and process weekly and monthly payment runs, including checks, ACH, and wire transfers.
 </li>
 <li>
 Reconcile vendor statements and resolve discrepancies in a timely manner.
 </li>
 <li>
 Maintain accurate electronic records and ensure proper documentation for audit purposes.
 </li>
 <li>
 Assist with AP aging reports, accruals, and month ‑ end reconciliations.
 </li>
 <li>
 Collaborate with Procurement, Retail, and Operations to resolve invoice or purchase order issues.
 </li>
 <li>
 Support 1099 reporting and other regulatory requirements.
 </li>
 <li>
 Respond to vendor inquiries and maintain positive supplier relationships.
 </li>
 <li>
 Assist with internal and external audits by preparing schedules and supporting documentation.
 </li>
 <li>
 Contribute to process improvements to enhance efficiency, accuracy, and workflow integration..
 
 
 </li>
 </ul>
 
 Key Performance Indicators
 
 
 
 <ul>
 <li>
 Accuracy and timeliness of invoice processing and payments
 </li>
 <li>
 Quality and reliability of reconciliations and reporting
 </li>
 <li>
 Compliance with internal controls and audit requirements
 </li>
 <li>
 Vendor satisfaction and issue ‑ resolution efficiency
 
 
 </li>
 </ul>
 
 PROFILE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in accounting or finance; or related field
 </li>
 <li>
 2&ndash;4 years of AP experience, ideally within retail or luxury goods
 </li>
 <li>
 Strong understanding of AP processes, invoice flow, and payment cycles
 </li>
 <li>
 Proficiency in Microsoft Excel (Pivot Tables and V-Lookups)
 </li>
 <li>
 Strong knowledge of US GAAP and AP processes
 </li>
 <li>
 Experience with SAP and Concur
 </li>
 <li>
 Strong analytical skills with exceptional attention to detail
 </li>
 <li>
 Ability to manage multiple priorities in a fast ‑ paced environment
 </li>
 <li>
 Excellent communication and customer ‑ service skills
 </li>
 <li>
 Collaborative mindset with the ability to work cross ‑ functionally
 
 
 </li>
 </ul>
 A career at Dolce &amp; Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand&rsquo;s vision of sustainable luxury.
 
 
 The salary rate for this role ranges from $60,000 - $65,000. Additionally, we offer the opportunity to take part in our comprehensive benefits program which includes: medical, dental, vision, life &amp; disability insurances, 401(k) plan, FSA plans, and more. The total compensation amount for a candidate is based on factors including educational background, professional experience, and industry knowledge.
 
 
 Dolce &amp; Gabbana is committed to building a diverse workforce. We believe diversity in all its forms &ndash; gender, age, nationality, culture, religious beliefs and sexual orientation &ndash; enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
 
 
 LOCATION: USA &ndash; NEW YORK &ndash; NY
</div>

Accounts Payable Specialist - Finance

MJHS

<div>Medical management data &amp; Report Specialist ensures the accuracy, consistency, and integrity of Utilization Management records and reports, supporting high-quality operations and data‑driven decision‑making within the Medical Management department. The role provides essential reporting and documentation support to the Vice President, Directors, and Managers, ensuring all materials are prepared, maintained, and coordinated professionally. Also partners closely with internal IT teams to evaluate system performance. Core responsibilities include quality assurance, project management, and process monitoring.<div><ul><li>
Ensure effective reporting capabilities for the Medical Management team by collaborating with department leaders, the Medical Affairs reporting team, and the Informatics Department to support accurate, timely, and comprehensive data reporting.</li><li>
Collaborate with Corporate IT and EPIS to develop and maintain reliable system solutions that align with platform and design requirements while accurately representing the operational needs of the Medical Management department.</li><li>
Facilitates the scheduling of ongoing in‑service sessions for Medical Management staff to review new or updated system changes, as well as required CMS and DOH policy updates, ensuring alignment with departmental responsibilities and the health plan&rsquo;s overall goals.</li><li>
Investigate reported application issues to determine root causes, assess system behavior, and evaluate the impact across workflows and operations. Conduct thorough problem and impact analyses, recommending timely, effective, and practical workarounds that support continuity of business operations.</li><li>
Contribute to the development and refinement of departmental workflows that support Medical Management responsibilities and advance the overall goals of the health plan.</li><li>
Develop and maintain Medical Management Key Performance Indicators (KPIs) to support effective monitoring, performance evaluation, and continuous improvement across departmental functions.</li><li>
Manages projects assigned by the Vice President of Medical Management, ensuring all activities adhere to Elderplan&rsquo;s established project management methodology, standards, and timelines.</li><li>
Collaborate with the Medical Management Vice President to enhance and support departmental reporting capabilities.</li></ul></div><div><ul><li>
Baccalaureate degree in business, computer science, or other information related field or equivalent experience.</li><li>
Minimum of two (2) years of working in care management experience required.</li><li>
Managed Care experience preferred.
</li><li>Excellent analytical skills, interpretation of data</li><li>
SQL, or Structured Query Language.</li><li>
Microsoft Excel, Access</li></ul></div></div>

Medical Management Data & Reporting Specialist

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