operation support manager Jobs in Istanbul

operation support manager

operations manager

service operation manager Jobs in Istanbul

service operation manager

administrative & operations coordinator Jobs in Istanbul

administrative & operations coordinator

administrative manager

it infrastructure and operation manager

Nobel Ilac A.S

<div>
 
 Nobel&rsquo;s proven excellence in the global pharmaceutical sector is driven by the dedication and expertise of our people. Since 1954, we have grown from our roots in T&uuml;rkiye into a global pharmaceutical company, thanks to the dedication and expertise of nearly 5,000 colleagues.
 
 
 
 
 
 We operate 5 R&amp;D and production hubs across T&uuml;rkiye, Kazakhstan, and Uzbekistan, and our presence spans 24 countries with dedicated local teams. Our multicultural and multinational colleagues embody our global presence, ensuring that our products reach patients in more than 50 countries.
 
 
 
 
 
 What unites us is our mission:
 
 Health for All, Access for All.
 
 Every day, we work with passion to improve the quality of human life because at Nobel, every contribution makes a difference.
 
 
 
 
 
 
 What is the Summary of This Position?
 
 
 
 
 
 
 In this role, you will be responsible for all IT Infrastructure, Network and Systems, including team management and will report to the IT Director.
 
 
 
 
 
 
 
 
 
 Which Profile Are We Looking For?
 
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Science, Technology, Engineering or Mathematics,
 </li>
 <li>
 At least 10 years of experience in similar positions,
 </li>
 <li>
 At least 2 years of experience in managing security audits and monitoring products,
 </li>
 <li>
 Having experience in Microsoft Windows Server architecture in large corporate structures,
 </li>
 <li>
 Having knowledge of setting up disaster recovery infrastructure and conducting simulations is preferred,
 </li>
 <li>
 Excellent command of English (written and spoken).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What You'll Be Doing?
 
 
 
 
 
 <ul>
 <li>
 Conducting information technology infrastructure projects and integrations of domestic and overseas organisations,
 </li>
 <li>
 Conducting work on the installation, maintenance, and management of platforms, projects, infrastructure, and active devices for the information sharing of the company,
 </li>
 <li>
 Developing projects to ensure compatibility with the network infrastructure of the company by keeping up-to-date with the latest technologies and ensuring the application of these projects by using relevant solution partners,
 </li>
 <li>
 Carrying out and managing all the planning, monitoring, management, problem solving, and coordination activities required for the systems to operate uninterrupted 24 hours a day, 7 days a week,
 </li>
 <li>
 Designing, inspecting, and reporting of the Information Security monitoring and review checks,
 </li>
 <li>
 Taking a role in determining and managing risks related to Information Technologies security,
 </li>
 <li>
 Evaluating all information security incidents in the Information Systems (operating systems, network and security products, corporate applications such as SAP, and databases) and creating the necessary reports,
 </li>
 <li>
 Ensuring that systems are kept updated and are maintained,
 </li>
 <li>
 Ensuring the continuity of the architecture by being in communication with service providers and following up with the solving of issues,
 </li>
 <li>
 Developing the required processes and procedures for network infrastructure.
 </li>
 </ul>
 
 
 
 
 
 What We Offer?
 
 
 
 
 
 <ul>
 <li>
 Access to global and local career pathways in the Nobel
 </li>
 <li>
 Health insurance (family included)
 </li>
 <li>
 Support for foreign language education
 </li>
 <li>
 Paid leave on employee&rsquo;s birthday
 </li>
 <li>
 Commitment to work-life balance
 </li>
 <li>
 Continuous Learning and Growth
 </li>
 </ul>
 
 
</div>

IT Infrastructure and Operation Manager

CHERY

<div>
 
 Chery is a leading Chinese auto company，Its business scope covers the R&amp;D, production and sales of passenger cars, commercial vehicles, mini cars, special vehicles, powertrain system and other products. It has sold more than 8.75 million vehicles, providing products and services for users in more than 80 countries and regions around the world every day.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Manage and continuously improve the company&rsquo;s entire IT infrastructure (hardware, software, network, and security systems)
 </li>
 <li>
 Develop IT strategies, contribute to annual budget planning, and manage technological investments
 </li>
 <li>
 Oversee the operational management of the Salesforce CRM system; coordinate user management, process optimization, system enhancements, and reporting
 </li>
 <li>
 Organize the delivery of advanced technical support to end users and ensure continuous improvement of IT service quality
 </li>
 <li>
 Lead data security, backup, access control, and risk management processes
 </li>
 <li>
 Act as a bridge between the Turkey operation and the China headquarters;
 </li>
 <li>
 Adapt global IT procedures and standards to the local operation in Turkey
 </li>
 <li>
 Maintain regular communication with IT teams in China
 </li>
 <li>
 Coordinate global system updates, integrations, and new application rollouts
 </li>
 <li>
 Manage relationships with third-party software and technology providers and coordinate integration projects
 </li>
 <li>
 Ensure implementation of IT policies, procedures, and information security standards
 </li>
 <li>
 Manage the IT team, including task allocation, defining KPIs, conducting performance evaluations, and supporting team development
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Engineering, Software Engineering, MIS, or a related field
 </li>
 <li>
 7&ndash;10 years of experience in IT, preferably with at least 2+ years of team or department management
 </li>
 <li>
 Strong knowledge of hardware, software, network management, data security, and IT infrastructure management
 </li>
 <li>
 Preferably experience in Salesforce CRM administration or development processes (user management, process optimization, dashboard/report creation, etc.)
 </li>
 <li>
 Advanced knowledge of SAP modules and proven project management experience
 </li>
 <li>
 Experience working with international teams and applying global procedures; experience within China-based organizations is a strong plus
 </li>
 <li>
 Strong leadership, planning, problem-solving, and communication skills
 </li>
 <li>
 Advanced level of English
 </li>
 <li>
 Innovative, solution-oriented, and up-to-date with emerging technologies
 </li>
 </ul>
 
 
</div>

IT Manager

Meridiam

<div>Position Summary
Meridiam recruits an Associate to join the Istanbul team based in Turkey. The selected candidate will work as a member of the investment team to develop infrastructure projects under the Public-Private Partnership model.
S/he will report directly to the Country Director, and will support the development and management of infrastructure projects. 
DUTIES AND KEY RESPONSIBILITIES
Work as a member of Meridiam investment team to develop infrastructure projects under the public-private partnership model. This includes in particular the following:<ul><li> 
Responsible for the preparation and timely submission of all deliverables required during each phase of the project (RFQ, RFP, closing);</li><li>
Participate in the general risk analysis of the project;</li><li>
Assist in the preparation of consortium arrangements including teaming agreements;</li><li>
Participate in the review and negotiation of legal documents, including concession agreements, design-build agreements, operating agreements and finance documents;</li><li>
Participate in the due diligence process, including liaising with respective advisers (legal, technical, insurance, model audit) and coordinating required input from construction and operation partners;</li><li>
Participate in the debt raising process, including dealing with banks, capital markets providers and ratings agencies;</li><li>
Participate in the financial analysis of the project and in the optimization of the project economics by:</li><li>
Performing detailed analysis of financial model;</li><li>
Analyzing potential financial alternatives;</li><li>
Running sensitivities.</li><li>
Responsible for the drafting of all internal memoranda to be presented to the Management;</li><li>
Lead the selection process and coordination of all consultants/advisers (legal, financial, technical, insurance, accounting, tax, etc.);</li><li>
Participate in origination of new opportunities, including performing analysis of market sectors, public sector clients and design, construction or operation partners;</li><li>
Coordinate with internal Finance group for all relevant matters;</li><li>
Organize portfolio management with internal stakeholders (reporting and valuation);</li><li>
Active management of risk &amp; opportunities for the assets;</li><li>
Ensure proactive, compliant &amp; effective governance</li><li>
Develop asset specific strategies and road maps to deliver financial &amp; non financial objectives;</li><li>
Deliver asset management roadmap &amp; objectives, and</li><li>
Other ad-hoc work to be performed in the day-to-day activity of the fund manager.</li></ul><ul><li> 
From 4 to 7 years relevant experience in project or infrastructure finance;</li><li>
Advanced degree in Economics, Finance or Engineering or another related field;</li><li>
Strong ability to work collaboratively in a small team, proactive and able to take initiatives;</li><li>
Solid project management, leadership, and organizational skills;</li><li>
Excellent interpersonal, written and oral communication skills;</li><li>
Strong analytical and negotiation skills;</li><li>
Ability to recommend practical ways using innovation, good judgment, creativity and strategic thinking.</li></ul>
Terms and conditions:<ul><li>
Location: role based in Istanbul. This role may include some travels in Turkey.</li><li>
Availability: Asap</li></ul> 
Recruitment process: 
Retained candidates will be invited for interviews with Meridiam&rsquo;s HR representative, member of the Europe team, the Deputy CEO and other relevant stakeholders as deemed relevant.
A business case will also be includes in the recruitment process.</div>

Associate

Tiryaki Agro

<div>
 
 
 Who We Are
 
 
 
 
 
 
 With a 60-year history, Tiryaki Agro stands as one of the world's leading agricultural supply chain companies. Its unique global business model spans the entire supply chain, from certified seed production to field cultivation, storage, processing, logistics, trade, and reaching the end consumer.
 
 
 
 
 
 Tiryaki Agro provides nutritional solutions worldwide, committed to building a food future in harmony with nature. The company processes products sourced from approximately 30 countries, particularly Turkey, in 27 facilities across 10 locations on 3 continents, delivering over 4 million tons of conventional and organic agricultural products to customers in 70 countries annually. It operates in more than 40 ports globally, including one owned port and three privately contracted ports. Since 2018, Tiryaki Agro has strengthened its global leadership by acquiring majority shares in Sunrise Foods International, one of the world's largest supply chain management company for organic feed and oilseeds.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are looking for a
 
 Global Technology Services Manager
 
 to lead and manage our global IT infrastructure operations across multiple geographies, including
 
 T&uuml;rkiye, the United States, Canada, Central Asia, the Middle East and Africa
 
 .
 
 
 Reporting directly to the
 
 Global IT Director,
 
 this role will be responsible for ensuring
 
 stable, scalable and standardized infrastructure services
 
 while maintaining a strong balance between
 
 strategy and hands-on execution
 
 . This is a key role in strengthening existing operations, increasing visibility and driving operational excellence across all regions. Office-based role in
 
 T&uuml;rkiye
 
 , with
 
 moderate international travel
 
 .
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 
 12+ years
 
 of professional experience in IT infrastructure and operations
 </li>
 <li>
 Proven experience in
 
 multi-country or regional infrastructure management
 
 </li>
 <li>
 Strong hands-on knowledge of:
 </li>
 <li>
 On-premise and cloud infrastructure
 </li>
 <li>
 Enterprise networks and connectivity
 </li>
 <li>
 End-user computing and endpoint management
 </li>
 <li>
 IT operations and service management
 </li>
 <li>
 Digital Workplace
 </li>
 <li>
 Ability to
 
 engage in architectural and technical decisions
 
 while effectively leading teams
 </li>
 <li>
 Solid experience managing
 
 hybrid delivery models
 
 (internal teams + outsourcing)
 </li>
 <li>
 
 Fluent English
 
 (written and spoken)
 </li>
 <li>
 Strong leadership, communication and stakeholder management skills
 </li>
 <li>
 Ability to travel abroad
 </li>
 </ul>
 
 
 
 
 
 Main Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Lead and oversee global IT infrastructure operations covering
 
 data centers, cloud platforms, networks, and end-user computing
 
 </li>
 <li>
 Ensure
 
 operational stability, availability and performance
 
 across all countries
 </li>
 <li>
 Establish and maintain
 
 global infrastructure standards
 
 for network, cloud, endpoint and operational processes
 </li>
 <li>
 Develop a clear
 
 end-to-end visibility of current infrastructure (as-is)
 
 across all regions
 </li>
 <li>
 Drive continuous improvement to reduce incidents, service disruptions and operational risks
 </li>
 <li>
 Work closely with regional IT teams and external service providers in a
 
 hybrid operating model
 
 </li>
 <li>
 Provide
 
 regular, decision-oriented reporting
 
 to the Global IT Director
 </li>
 <li>
 Ensure infrastructure operations are
 
 documented, repeatable and not dependent on individuals
 
 (&ldquo;no hero culture&rdquo;).
 </li>
 </ul>
</div>

Global Technology Services Manager

OPLOG

<div>
 
 Who We Are
 
 
 
 OPLOG is the tech engine behind seamless e‑commerce fulfillment for top brands across T&uuml;rkiye, Europe, and the US. By fusing in‑house software with robotics and automation, we erase the line between the physical and digital worlds&mdash;delivering post‑purchase experiences that turn customers into fans and giving our clients an unfair competitive edge.
 
 
 We&rsquo;re building a world-class robotic fulfillment ecosystem, and we&rsquo;re looking for curious minds to shape the future with us.
 
 
 
 About the Role:
 
 
 
 We&rsquo;re scaling&mdash;fast. Our platforms, robots, and data pipelines need to move even faster.
 
 
 The IT Specialist will be responsible for ensuring the seamless operation of the company's IT infrastructure, managing user support requests, and playing an active role in daily IT operations.
 
 
 
 What You'll Do:
 
 
 
 Track and resolve user support requests through the IT service management platform
 
 
 Perform installation, configuration, and maintenance of Windows, macOS, and Linux client devices
 
 
 Conduct basic troubleshooting for endpoint and network-related issues
 
 
 Complete IT processes for new employee onboarding and offboarding
 
 
 Maintain IT equipment (printers, handheld terminals, barcode scanners) at warehouse locations
 
 
 Keep IT documentation up to date
 
 
 
 Who You Are:
 
 
 
 Bachelor's degree in Computer Engineering, Information Systems, or related field
 
 
 
 Minimum 2 Years Of IT Support Experience
 
 
 
 Proficiency in Windows, macOS, and Linux operating systems
 
 
 Knowledge of basic network protocols (TCP/IP, DNS, DHCP)
 
 
 Strong communication and problem-solving skills
 
 
 Ability to visit multiple sites (Dilovas&inodot; - Tuzla FCs) as required, actively engaging with different locations to understand operations, identify improvement opportunities, and contribute to on-site processes
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 AI‑assisted coding &amp; LLM licenses &ndash; build smarter, faster
 </li>
 <li>
 Paid vacation in your first year &ndash; no waiting period
 </li>
 <li>
 Birthday day off &ndash; celebrate you
 </li>
 <li>
 Private health insurance &ndash; from day one
 </li>
 <li>
 Shuttle service - your commute, covered
 </li>
 <li>
 Meal card &ndash; lunches on us
 </li>
 <li>
 Learning budget &ndash; for courses, books, and conferences
 </li>
 <li>
 English courses &ndash; grow your communication skills globally
 </li>
 </ul>
</div>

IT Specialist

<div>
 
 
 📣
 
 We&rsquo;re on a mission to build a seamless, fast, and high-performing fulfillment operation and we&rsquo;re looking for a dynamic Fulfillment Center Operation Team Lead to help us take our logistics excellence to the next level.
 
 
 
 
 
 
 💼 What you&rsquo;ll do?
 
 
 <ul>
 <li>
 Organize and optimize warehouse operations to ensure smooth and uninterrupted workflows.
 </li>
 <li>
 Manage material procurement, shipments, and warehouse inventory processes.
 </li>
 <li>
 Coordinate inbound, transfer, picking, and outbound processes to ensure accurate and timely dispatch.
 </li>
 <li>
 Monitor and report operational processes using logistics software and systems.
 </li>
 <li>
 Ensure warehouse layout, safety, and workflow compliance with company standards.
 </li>
 <li>
 Lead, train, and regularly evaluate team members.
 </li>
 <li>
 Measure, track, and report daily, weekly, monthly, and yearly performance of team members and recommend corrective actions to the manager when necessary.
 </li>
 <li>
 Participate in recruitment processes and provide candidate recommendations to the Operations Manager based on organizational needs.
 </li>
 <li>
 Oversee the use, protection, and assignment of IT equipment and assets within the team.
 </li>
 <li>
 Ensure compliance with Health &amp; Safety (HSE) rules; provide guidance and warnings when required.
 </li>
 <li>
 Attend HSE committee meetings and take action to implement decisions.
 </li>
 <li>
 Collaborate with other internal departments to support and enhance operational efficiency.
 </li>
 </ul>
 
 
 
 
 
 ✅Who you are?
 
 
 <ul>
 <li>
 Graduate of relevant university departments.
 </li>
 <li>
 Minimum 5 years of experience in e-commerce, warehouse, or logistics operations.
 </li>
 <li>
 Proficient in MS Office applications.
 </li>
 <li>
 Holder of a B-class driver&rsquo;s license.
 </li>
 <li>
 Physically fit and able to travel when required.
 </li>
 <li>
 (For male candidates) No military obligation.
 </li>
 <li>
 Strong analytical thinking skills and a solution-oriented approach to operational processes.
 </li>
 <li>
 Experienced in team management with strong communication skills.
 </li>
 </ul>
 
 
 
 
 
 
 
 As n11.com, we care about your Personal Data Security. Please find the Personal Data Protection Information Notice from the link below.
 
 
 
 
 
 https://n11scdn.akamaized.net/custom/upload/51/79/2889579912657586679.pdf
 
</div>

Fulfillment Center Operation Team Lead

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Our overall mission is simple: we want Amazon to be the place where our customers can find, discover, and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
 
 
This is your chance to make history.
 
 
The Amazon IT teams keep our business running smoothly by resolving complex hardware, software, server, and infrastructure issues with both on-site and on-call capacity for our operations network.
 
 
As an IT Support Engineer, you will report to the IT Manager at your home site and will be responsible for working closely with the business, your colleagues, and remote support teams to implement and maintain critical infrastructure elements, as well as some day to day support to meet our operations present and future business needs. You will be an escalation point for the team of IT support technicians, remote teams, and operations on technical issues, as well as an interface between these teams as required.
 
 
Besides your day-to-day activities, there will be plenty of opportunities for you to get involved in projects and innovate. You will be a key part of a multinational team, thrive on delivering high-quality results, and always be on the lookout for improvements.
 
 
Business Area: Operations Fulfillment Center and Logistics
 
Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.
 
The Operations teams in our fulfillment Centers are responsible for controlling the vast range of fast-paced inventory from inbound to outbound and work very hard to ensure that our customers receive what they want, when they want it. OpsTechIT is at the heart of this process and plays a vital role in the business's ability to meet customer promises. 
 
Key job responsibilities 
Working as part of a busy support team, your key duties will require you to implement and maintain IT infrastructure, as well as interfacing confidently both verbally and in writing, to senior management stakeholders at varying levels across multiple business entities. You will provide a support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met on your home site as well as any remote sites that you and your team also support. You will also be running projects across the site, working closely with the business, fellow engineers, and remote support teams to implement changes and/or additions to the site&rsquo;s technology infrastructure to support changing business and IT requirements. You will also have a keen eye for business and/or technology trends. There is a requirement for occasional travel.
 
 
The extent of your responsibilities will include, but not be limited to:
 
<ul><li>Managing the availability of all IT equipment and infrastructure through continuous improvement and continuously looking to improve equipment efficiencies and cost reductions accordingly.
</li><li>Liaising with global SME teams to facilitate the installation and maintenance of networking and server infrastructure in accordance with Amazon standards.
</li><li>The creation, review, revision and execution of change management requests and project plans as required.
</li><li>Perform site audits on technical infrastructure to ensure adherence to the latest Amazon IT and Health &amp; Safety guidelines as required.
</li><li>Represent the IT department in site meetings and conference calls and be the point of contact or escalation for the business and other support functions.
</li><li>Act as a point of contact for contractors or external suppliers and clearly communicate technical issues and Amazon standards.
</li><li>Undertake project management:
</li></ul>. Act as a single point of contact for projects.
 
Provide technical and management support and input for site and team projects and initiatives.
 
. Keep key stakeholders informed of progress of projects and maintain project documentation in the required format.
 
Provide validation and sanity checks on the technical execution of projects.
 
<ul><li>Provide direction and support to the IT Support Technicians as required with regards to trouble tickets (issues) and action items (requests).
</li><li>Managing and supporting the updating and auditing of departmental documentation.
</li><li>Continuously be focused on your customers, delivering an outstanding level of service.
</li><li>Interact with suppliers, request quotes and purchase equipment in accordance with policies, budgets and operational demand.
</li><li>Produce weekly reports covering metrics and work performed.
</li><li>Contribute to the on-call schedule covering your home site and sites within your node/region for high severity incidents.
</li><li>Provide mentoring and training to technicians and other engineers and act as technical contact for remote support teams as and when required.
</li><li>Support the recruitment of new talent into OpsTechIT (once trained)
</li></ul> 
Please note: The position will involve some physical labor carried out in accordance with Amazon health and safety standards. IT Support Engineers may be required to work in confined spaces and perform maintenance work accessing elevated spaces (working at height).</div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>3+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience</li><li>2+ years of troubleshooting in a multi-user high availability environment experience</li><li>2+ years of PC repair, troubleshooting, deployment and liquidation experience</li><li>2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience</li><li>2+ years of corporate setting Windows, Mac or Linux Operating systems support experience</li><li>Turkish language proficiency required</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>2+ years of computer networking experience</li><li>Bachelor's degree</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

IT Support Engineer, OpsTech Solutions

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