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it manager - cloud operations Jobs in Irving

it manager - cloud operations

it program manager

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manager, software asset management

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project manager information technology ii - im project management office Jobs in Irving

it manager cloud operations

<div><p>Summary:</p>
<p>The Manager leads cloud‑native and on-prem infrastructure operations with a primary focus on Google Cloud Platform and secondary oversight of Azure, AWS, and OCI. This role is accountable for the availability, resiliency, cost efficiency, and operational excellence of enterprise platforms spanning hypervisors, Linux/Unix and Windows systems, Citrix/VDI, data protection, disaster recovery, and site replication. The position combines strong people leadership, incident command, and FinOps accountability, managing blended teams of FTEs, contractors, and MSPs while ensuring effective budgeting, forecasting, inventory, and license management. The role drives successful execution of infrastructure projects, outages, and transformation initiatives.</p>
<p>Duties and Responsibilities:</p>
<ul><li>Lead Cloud and Infrastructure Operations teams supporting GCP centric hybrid environments, with secondary responsibility for Azure, AWS, and OCI.
</li><li>Provide people leadership for blended teams (FTEs, contractors, MSPs), including performance management, coaching, and workforce planning.
</li><li>Serve as the incident and outage commander, leading war rooms, coordinating recovery, delivering executive communications, and driving root cause analysis.
</li><li>Own FinOps responsibilities including budgeting, forecasting, cost optimization, inventory tracking, and license management across hybrid and multi cloud platforms.
</li><li>Oversee operations for compute, hypervisors, Linux/Unix and Windows systems, Citrix/VDI, storage, data protection, backup, site replication, and disaster recovery.
</li><li>Provide operational governance for SaaS platforms and integrations, including Salesforce and ServiceNow, in partnership with application owners.
</li><li>Lead delivery of infrastructure projects, migrations, refreshes, and cloud transformation initiatives.
</li><li>Drive automation and Infrastructure as Code adoption to improve reliability, speed, and operational efficiency.
</li><li>Establish and enforce operational standards, monitoring, runbooks, and on call practices.
</li><li>Act as a senior escalation point for complex technical, operational, and vendor related issues.
</li><li>Ensure high levels of system availability, performance, and scalability</li>
<li>Develop and maintain documentation, runbooks, and operational playbooks</li>
<li>Assist in capacity planning and infrastructure roadmap development.
</li></ul><p>Skills and Competencies:</p>
<ul><li>Strong expertise in Google Cloud Platform (GCP) and hybrid infrastructure environments.</li>
<li>Deep understanding of cloud-native vs. traditional infrastructure (hypervisors, virtualization, etc.).</li>
<li>Experience managing multi-domain infrastructure teams (Linux, Windows, storage, backup, VDI).</li>
<li>Knowledge of infrastructure provisioning, automation, and operational tooling.</li>
<li>Familiarity with data protection, disaster recovery, and business continuity planning.</li>
<li>Experience with Citrix / Virtual Desktop Infrastructure (VDI) environments.</li>
<li>Strong leadership skills with the ability to manage and develop technical teams.</li>
<li>Excellent problem-solving and decision-making capabilities in high-availability environments.</li>
<li>Strong communication skills, with the ability to work cross-functionally with technical and business stakeholders.</li>
<li>Experience driving process improvement and operational maturity.</li>
<li>Understanding FinOps, P&amp;L, Opex/Capex and ability to do budget planning and tracking.</li>
<li>Infrastructure observability tools as well as capacity planning and management.</li>
</ul><p>Minimum Qualifications:</p>
<ul><li>Bachelor&rsquo;s degree or equivalent experience in IT, Computer Science, or related field.</li>
<li>8&ndash;12+ years of experience in cloud operations, infrastructure, or data center environments.</li>
<li>3&ndash;5+ years of experience leading or managing technical teams.</li>
<li>Hands-on experience with GCP or other major cloud platforms (AWS/Azure transferable).</li>
<li>Experience managing hybrid environments (cloud + on-prem).</li>
<li>Strong foundation across compute, storage, and OS-level operations.</li>
<li>IT financials experience with forecasting, inventory and license tracking.</li>
<li>GCP certifications (Professional Cloud Architect, etc.).</li>
<li>Experience with FinOps / cloud cost optimization strategies.</li>
<li>Background in enterprise infrastructure or managed services environments.</li>
<li>Exposure to automation tools (Terraform, scripting, etc.).</li>
<li>Experience scaling teams during periods of rapid growth or transformation.</li>
</ul><p>Preferred Qualifications:</p>
<p>Working Conditions:</p>
<ul><li>Hybrid (4 days on site and 1-day WFH).</li>
</ul><p>Travel:</p>
<ul><li>Minimum travel required for conferences and or remote site work.</li></ul></div>

IT Manager - Cloud Operations

DS Technologies Inc

<div><div><div><b>About US: </b>We are a company that provides innovative, transformative IT services and solutions. We are passionate about helping our clients achieve their goals and exceed their expectations. We strive to provide the best possible experience for our clients and employees. We are committed to continuous improvement and innovation, and we are always looking for ways to improve our services and solutions. We believe in working <b>collaboratively</b> with our clients and employees to achieve success.</div>
<div></div>
<div>DS Technologies Inc is looking for <b>Sr. Technical Program Manager </b>role<b> </b>for one of our premier clients.<br>
</div><div><b>Job Title: Sr. Technical Program Manager</b><br>
<b>Location: Irving, TX &ndash; Onsite</b><br>
<b>Position Type: Contract</b><br>
<b>Only W2</b><br>
</div><div><b>Note: </b>Need a Technical Program Manager with Very good Comm Skill. Candidate should have experience in logistics and Supply Chain.</div>
<div>While it's not expected this person to perform the technical tasks, it is expected this person to have a technical background enough to make decisions on best architectural practices and proper technical practices are implemented and followed.</div>
<div><b>Job Summary:</b></div>
<div>We are looking for a <b>Technical Program Manager (TPM)</b> with a strong engineering background and hands-on experience in <b>.NET/C# development</b>, to drive and manage cross-functional programs in the <b>logistics and supply chain domain</b>. The ideal candidate will bring a unique blend of <b>technical depth, domain expertise</b>, and <b>program management</b> leadership to deliver scalable solutions for complex enterprise needs.</div>
<div><b>Key Responsibilities:</b></div>
<ul><li>Lead and deliver large-scale, technical programs involving logistics, supply chain operations, and insurance systems.</li>
<li>Oversee full program lifecycle &ndash; from requirements gathering, planning, and design to implementation and support.</li>
<li>Provide technical oversight and engage with development teams on architecture, design, and code-level discussions, particularly in .NET/C#.</li>
<li>Collaborate with cross-functional teams including engineering, QA, DevOps, business analysts, and product managers.</li>
<li>Drive technical decisions aligned with business goals, ensuring scalable and secure solutions.</li>
<li>Manage program budgets, timelines, risk assessments, and stakeholder communications.</li>
<li>Ensure integration and data flow across logistics, insurance, and supply chain platforms.</li>
<li>Champion agile methodologies and continuous improvement in delivery processes.</li>
</ul><div><b>Required Skills &amp; Qualifications:</b></div>
<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Engineering (preferably Computer Science, IT, or related).</li>
<li>10+ years of experience in technical program management or engineering leadership roles.</li>
<li>Strong hands-on or prior development experience in <b>.NET technologies (C#, </b><b>ASP.NET</b><b>, Web API, MVC)</b>.</li>
<li><b>Proven expertise in logistics and supply chain systems (WMS, TMS, order/inventory management).</b></li>
<li>Demonstrated experience in managing cross-functional technical teams and large enterprise programs.</li>
<li>Strong problem-solving skills and ability to translate business needs into technical solutions.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Experience with tools like Azure DevOps, JIRA, Confluence, Git, CI/CD pipelines.</li>
</ul><div><b>Preferred Qualifications:</b></div>
<ul><li>Experience with cloud platforms such as Microsoft Azure or AWS.</li>
<li>Knowledge of data integration, ETL, or APIs between logistics and insurance platforms.</li>
<li>Agile/Scrum certification (CSM, SAFe, or equivalent).</li>
<li>PMP or equivalent program management certification.</li></ul></div></div>

Sr. Technical Program Manager

Peoplevisor LLC

<div><p>Peoplevisor has an exciting opportunity for an experienced Salesforce Commerce Cloud (Demandware) Developer. In this role, the candidate will develop, assist, and lead delivery teams in building projects within Salesforce Commerce Cloud. This candidate is going to have one of the most critical roles in a successful software delivery team, possessing a broad variety of technical and soft skills.</p><br>
<p></p>
<p>
 <b>KEY EXPECTATIONS</b></p><br>
<p></p>
<ul>
<li>Implement new features using Salesforce Commerce Cloud (Demandware) scripting language based on JavaScript</li>
<li>Implement front-end features using jQuery library</li>
<li>Create and maintain code documentation</li>
<li>Debug and troubleshoot software defects</li>
<li>Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards.</li>
<li>Participates in Agile sprints and design, develop, test and implement changes as defined by business requirements.</li>
<li>Implement proofs of concept to prove any new technologies or integration scenarios and identify customization's needed to SFCC platform for meeting client requirements.</li>
<li>Integrate commerce cloud with 3rd party/back-end systems leveraging link cartridge/OCAPI/custom services while ensuring scalability, performance and coding guidelines.</li>
<li>Diagnose and solve technical problems during implementation and support phases in a timely manner.</li>
<li>Help team/client with Business Manager configuration and administration.</li>
<li>Build reusable cartridge/components.</li>
<li>Implement build and release management using CI/CD strategies (leveraging tools like Jenkins and</li>
<li>DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality.</li>
<li>Lead discussions with internal business partners to identify needs and translate business requirements into detail functional specifications and technical solutions.</li>
<li>Communicate efficiently and accurately with the Project Manager and report any progress and/or delays.</li></ul><br>
<p></p>
<p><b>
DESIRED SKILLS AND EXPERIENCE</b></p><br>
<p></p>
<ul>
<li>Salesforce Certified Commerce Cloud Digital Developer Required</li>
<li>Bachelor&rsquo;s Degree in Computer Science or related field</li>
<li>3+ years of developer experience within the Salesforce Commerce Cloud (Demandware)</li>
<li>2+ years of experience in a client facing role</li>
<li>Strong knowledge of JavaScript (both server and client side) and at least one other major programming language</li>
<li>Experience working in all phases of the software development life-cycle from requirements gathering to final delivery and support</li>
<li>Solid understanding of basic eCommerce concepts, such as catalog architecture, pricing and inventory management strategies, payment processors, and technologies that support a successful eCommerce strategy such as PIM, OMS, and ERP</li>
<li>Experience with supporting and/or implementing public-facing eCommerce websites</li>
<li>Strong experience on major eCommerce platforms</li>
<li>Self-driven and motivated</li>
<li>Exceptional problem-solving skills and a fantastic attention to detail</li></ul><br>
<p></p>
<p>
 <b><i>Employer&rsquo;s Rights:</i></b></p><br>
<p></p>
<p><i>
Peoplevisor, LLC. has the right to revise this job description at any time. This job description is not a contract for employment. This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.</i></p><br>
<p></p>
<p>
 <b><i>Equal Opportunity Statement:</i></b></p><br>
<p></p>
<p><i>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran.</i></p><br>
<p></p>
<p><i>
Applications for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Peoplevisor, LLC.</i></p></div>

Salesforce Commerce Cloud and Demandware Developer

McKesson

<div><div><div><h2 class="jobSectionHeader"><b>Success Profile</b></h2>
<p>What makes a successful Lead Technical Product Manager &ndash; Finance AI? Here are the top traits.</p>
<div></div><div><ul><div>Conceptual</div>
<div></div><div>Proactive</div>
<div></div><div>Problem-Solver</div>
<div></div><div>Strategic</div>
<div></div><div>Technologically Savvy</div>
<div></div><div>Visual Thinker</div>
</ul></div></div></div><div></div>
<div><h2 class="jobSectionHeader"><div><b>Culture</b></div></h2>
<div></div><div><div><div><div><div><div><div>Accomplish</div>
<p>Make a meaningful impact by using your problem-solving skills to push the boundaries of innovation in healthcare, while maintaining a healthy work-life balance.</p>
</div></div></div><div></div><div><div><div><div>Innovate</div>
<p>Foster a digital mindset to drive IT transformation across McKesson through our evolving data and technology tools.</p>
</div></div></div><div></div><div><div><div><div>Grow</div>
<p>Join a supportive environment where you can advance your career and develop both personally and professionally.</p><br>
</div></div></div></div></div></div></div><div></div>
<div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<div></div><ul><div><h3 class="jobSectionHeader"><b>Coverage you can rely on</b></h3>
<ul><li>Medical, Dental, and Vision</li><li>
Health Spending Accounts</li><li>
Flexible Spending Accounts</li></ul>
</div><div></div><div><h3 class="jobSectionHeader"><b>Benefits that go beyond your base pay</b></h3>
<ul><li>401(k) (U.S.)</li><li>
Pension (Canada)</li><li>
Employee Stock Purchase Plan</li></ul>
</div><div></div><div><h3 class="jobSectionHeader"><b>Support for total well-being</b></h3>
<ul><li>Mental Health Programs</li><li>
Flexible Schedules</li><li>
Paid Time Off</li><li>
Wellness Program</li><li>
Education Reimbursement</li><li>
Volunteer Opportunities</li><li>
Flexible Work Environment</li></ul>
</div><div></div><div><h3 class="jobSectionHeader"><b>A culture powered by belonging</b></h3>
<div>By fostering a culture of belonging, we advance our goal of being the best place to work in healthcare&mdash;connecting the right talent to the right roles to solve our most critical challenges.</div><br>
</div></ul></div></div><div></div>
<div><div><h2 class="jobSectionHeader"><b>Responsibility</b></h2>
<div><p>McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve &ndash; we care.</p><p>
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow&rsquo;s health today, we want to hear from you.</p><p>
The Lead Technical Product Manager (TPM) for AI for Oncology &amp; Multispecialty (O&amp;M) Finance will drive the strategy, development, and execution of AI‑powered products that enhance operational efficiency, financial accuracy, and decision intelligence across O&amp;M Finance. This role blends product strategy, technical depth, agile leadership, and cross‑functional influence &mdash; operating at the intersection of Finance, Advanced Analytics, Engineering, and Finance Operations. This TPM will shape the roadmap for AI‑enabled finance capabilities, translate business needs into high‑impact product features, and guide teams to deliver scalable digital solutions that improve top‑line and bottom‑line outcomes. The role demands deep technical acumen in data science and AI/ML, strong critical thinking skills, and the ability to influence cross-functional teams without direct authority.</p><p><b>
Key Responsibilities</b>:</p><p><b>
Product Ownership &amp; Execution</b></p><ul><li><p>
Own and evolve the AI for O&amp;M Finance product roadmap, ensuring alignment with business strategy and measurable financial outcomes.</p></li><li><p>
Convert ambiguous business problems into well‑defined project charters, success metrics, user stories, and technical requirements.</p></li><li><p>
Lead ideation, discovery, and continuous improvement workshops to surface new automation and AI opportunities.</p></li><li><p>
Own and drive AI initiatives ensuring each use case has clear scope boundaries, defined value hypotheses, delivery readiness criteria and post-deployment success metrics</p></li><li><p>
Lead prioritization decisions across competing initiatives by balancing business value, feasibility, effort, and risk.</p></li><li><p>
Define and evolve the technical implementation roadmap in partnership with data science and engineering</p></li></ul><p><b>
Technical Collaboration</b></p><ul><li><p>
Work closely with analytics and engineering teams to ensure feasibility, scalability, and alignment with architectural standards.</p></li><li><p>
Participate in sprint planning, standups, and retrospectives to promote on-time delivery.</p></li><li><p>
Maintain sufficient technical depth across AI/ML concepts, data pipelines, APIs, and cloud platforms to guide solution design.</p></li></ul><p><b>
Stakeholder Engagement</b></p><ul><li><p>
Builds strong, trust-based relationships with stakeholders, including business units, data, advanced analytics, engineering, and executive leadership, to ensure alignment on product goals and priorities.</p></li><li><p>
Regularly uses immediate customer feedback loops, incorporating customer &amp; user feedback into the prioritization of current product feature expansion, and new product development.</p></li><li><p>
Support customer discovery and usability testing to inform product decisions.</p></li></ul><p><b>
Project and Financial Management</b></p><ul><li><p>
Own financials for the program, including budget adherence and ROI analysis.</p></li><li><p>
Monitor project KPIs, risks, and resource allocation; report progress to leadership.</p></li></ul><p><b>
Communication and Documentation</b></p><ul><li><p>
Communicate progress, risks, and dependencies to cross-functional teams and executive audiences.</p></li><li><p>
Develop and socialize product roadmaps, decision logs, and technical rationale to ensure transparency and alignment across teams.</p></li><li><p>
Create and maintain product documentation, including technical specs, release notes, and user guides.</p></li></ul><p>
Minimum Requirement<b>:</b></p><ul><li><p>
Degree or equivalent and typically requires 10+ years of relevant experience</p></li></ul><p>
Critical Experience/Skills<b>:</b></p><ul><li><p>
10+ years of professional experience in progressively advancing technical product management roles preferably focused on data, analytics and AI.</p></li><li><p>
Demonstrated understanding of product technical product lifecycle management, agile methodologies, and digital transformation.</p></li><li><p>
Solid understanding of modern digital architectures, AL/ML Product development lifecycles, APIs, cloud platforms, data ecosystems, and software development practices.</p></li><li><p>
Proven experience working with and influencing highly matrixed teams.</p></li><li><p>
Proven ability to build financial business cases and justify product investments.</p></li><li><p>
Excellent communication, leadership, and stakeholder management skills.</p></li></ul><p>
Additional Experience/Skills<b>:</b></p><ul><li><p>
Hands-on experience in health care industry (especially oncology) and/or regulated environment is a plus.</p></li><li><p>
Experience with financial modeling</p></li><li><p>
Optional but advantageous: oncology or healthcare revenue cycle management.</p></li><li><p>
The following (or similar) certifications are optional but advantageous: Certified Product Manager (CPM); Scrum Master, SAFe, etc.</p></li><li><p>
Bachelor&rsquo;s or Master&rsquo;s degree (in Computer Science, Information Systems, MBA in Finance or related field preferred).</p></li></ul><div>
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson,<div>
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Our Base Pay Range for this position</b></p>
$136,300 - $227,100<p>
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson&rsquo;s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:<br>
<br>
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.</p><p><br>
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.</p><div>
McKesson job postings are posted on our career site: careers.mckesson.com<div>
(opens in new window)</div>
.</div><p><b>
McKesson is an Equal Opportunity Employer</b></p><div>
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson&rsquo;s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity<div>
(opens in new window)</div>
 page.</div><div>
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com<div>
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 or (Canada) Accessibility@mckesson.ca<div>
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. Resumes or CVs submitted to this email box will not be accepted.</div><p><b>
Join us at McKesson!</b></p></div></div></div></div><div></div>

Lead Technical Product Manager – Finance AI

U.S. Bank

<p></p><div><p>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.</p><p></p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><div><p>
U.S. Bank is seeking an experienced Product Manager with strong technical, influential, and leadership abilities to help drive the success of our enterprise technology initiatives. This role will focus on defining products and features for the multi-cloud AI Platform, including Gen AI, Agentic AI, and MLP.</p><p>
They will oversee the end-to-end product management for this platform and ensure the delivery capabilities while improving the efficiency and quality of our processes. They will be a key executive to engage with key stakeholders to define, document, and prioritize features and collaborate with multiple engineering teams while they drive the strategic vision, priorities, and roadmap. As a visible U.S. Bank technology executive, you will have an opportunity to directly impact thousands of employees, help us shape, transform our ability to better serve our customers.</p><p>
They will also influence detailed functionality, user experience, and tradeoffs across platform teams. The Product Manager acts as a business engineer rationalizing the use of data, changes to supported processes, and bridging sprints to meet needs of both customers and end users.</p><p>
What does it take to succeed in this role? You love working at enterprise scale. You are not afraid to roll up your sleeves and dive into the details while also balancing the need for acting quickly. You are a thoughtful leader who values diverse teams, knowing that diverse teams have the best chance of having the polite, but vigorous debates required for delivering great engineering solutions. You are curious and dedicated to making our developers enthusiastic about our tooling ecosystem. You make the team room both productive and fun to work in.</p><p><b>
RESPONSIBILITIES</b></p><ul><li>
Own the creation and evolution of products within the AI platform in partnership with engineering teams, UX/design teams and business stakeholders while driving the strategic vision, priorities, and the roadmap.</li><li>
Serves as thought leader in technical platform product management</li><li>
Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions).</li><li>
Aligns this strategic vision with cross-functional stakeholders including senior technology and business leaders to identify company-wide priorities that help shape product roadmap, investment areas and success measures.</li><li>
Work closely with individual engineering teams and product owners to provide feedback and initiate feature requests; work closely with the engineering team to ensure that product requirements are understood</li><li>
Understand larger architecture and technology vision and define how the platform needs to evolve to support thousands of developers and millions of users around the world</li><li>
Manage technical considerations, working closely with engineering team to deliver elegant, generalizable solutions to complex problems</li><li>
Work within an agile development framework by defining product features, user stories, prioritizing work in sprints and across the quarter, as well as participate in cross team and leadership retrospectives</li><li>
Educate and evangelize for technical platform on how tools and technologies are leveraged to impact the product and create business efficiencies</li><li>
Creates and leads a small team of dedicated product managers responsible for all aspects of technical platform functionality, user experience and strategic product direction</li></ul><p><b>
Basic Qualifications</b></p><ul><li>
Technical Product Management experience</li></ul><p></p><p><b>
Experience Should Include</b></p><ul><li>
Bachelor's degree or equivalent work experience bachelor&rsquo;s degree in Computer Science, a similar Engineering discipline, or equivalent work experience</li><li>
10+ years of related experience in product management</li><li>
3 or more years of experience working on technology platforms, microservice architectures, or cloud/SaaS products, or AI/ML - AI / ML is HIGHLY preferred</li><li>
At least 2 years of relevant management or leadership experience</li></ul><p><b>
Preferred Skills
</b></p><ul><li>Advanced product management skills with a strong product sense and working backwards from customer</li><li>
Understanding of different components of the technology stack for a cloud-based application</li><li>
Knowledge of open-source technologies relevant to modern web, mobile and microservice standards/best practices</li><li>
Strong knowledge of technical product/program development, implementation, and strategic analysis</li><li>
Well-developed effective presentation, verbal, and written communication skills</li><li>
Strong financial and competitive analysis, ROI calculations, and technical skills</li></ul><p><b>
***This role requires working from a U.S. Bank location three (3) or more days per week.***</b></p></div><p></p><p>
If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
</p><p></p><p><b>Benefits:</b></p><p>
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:</p><ul><li><p>
Healthcare (medical, dental, vision)</p></li><li><p>
Basic term and optional term life insurance</p></li><li><p>
Short-term and long-term disability</p></li><li><p>
Pregnancy disability and parental leave</p></li><li><p>
401(k) and employer-funded retirement plan</p></li><li><p>
Paid vacation (from two to five weeks depending on salary grade and tenure)</p></li><li><p>
Up to 11 paid holiday opportunities</p></li><li><p>
Adoption assistance</p></li><li><p>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</p></li></ul><p></p><p>
Review our full benefits available by employment status here.
</p><p></p><p>U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.</p><p></p><p><b>
E-Verify</b></p><p>
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.</p><p></p>
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $139,230.00 - $163,800.00<p></p><p>
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.</p><p></p><p>
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.</p><p></p><p><b>
Posting may be closed earlier due to high volume of applicants.</b></p></div>

Senior TECHNICAL Product Manager - AI Platform

Meriton

<div><div><p>Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value&mdash;for our partners and our people.</p>
<p>
If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter&mdash;every step of the way.</p></div><p><b>
IT Specialist I, IT Service Delivery</b></p>
<p><b>
Reports to: Senior Manager,</b> <b>IT Service Delivery</b></p>
<p><b>
FLSA Status: Full time</b></p>
<p><b>
The Company</b></p><br>
<p>
Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems.<br>
<br>
The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.</p>
<p><b>
The Opportunity</b></p><br>
<p>
The IT Specialist I ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.</p>
<p><b>
Responsibilities</b></p>
<ul>
<li>New user equipment and account setup, including deployment and license management.</li>
<li>Train end users in the use of equipment and software.</li>
<li>Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests. Track and monitor the problem to ensure a timely resolution and follow-up.</li>
<li>Provide both in-person support and support for remote workers.</li>
<li>Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.</li>
<li>Configure and support iPhone and iPad devices.</li>
<li>Assist staff by providing audio/video conference support for presentations and meetings.</li>
<li>Manage inventory of hardware and software assets.</li>
<li>Perform hardware and software system configuration, maintenance, and upgrades.</li>
<li>Evaluate products and IT processes and then recommend changes.</li>
<li>Occasional travel to branch office locations may be required.</li></ul><br>
<p></p>
<p><b>
Education/Experience</b></p>
<ul>
<li>Minimum 2 years of experience in an IT services support role.</li>
<li>Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred.</li>
<li>Office 365 administration preferred.</li>
<li>Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies.</li>
<li>Familiarity with IP Telephony and cell phone technology.</li>
<li>MacOS/iOS experience preferred.</li>
<li>Excellent analytic and problem-solving skills.</li>
<li>Capable of working independently with minimal supervision.</li>
</ul>
<p><b>Key Competencies</b></p>
<p>
Language Skills<br>
Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees.<br>
<br>
Operating Skills<br>
Discern between and prioritize tasks to determine the best way to accomplish goals. Organize tasks to get results in a timely manner and often against strict deadlines. Sort out processes and simplify them to maximize workflow.<br>
<br>
Behavior Skills<br>
Manage people and situations when conflicts arise. Seize opportunities with the drive to complete goals.<br>
<br>
Reasoning Ability<br>
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks.<br>
<br>
Personal and Interpersonal Skills<br>
Establish and grow relationships with customers through effective verbal and written communication. Have a strong dedication to the needs of the customers, manufacturers, and peers. Have patience and listen actively to all business partners. Solve problems and skillfully negotiates with a minimum of noise, while managing stress. Demonstrate integrity and trust through appropriate directness and truthfulness. Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings.</p>
<p><b>
Other Skills/Abilities</b></p>
<p>
Environmental Requirements</p>
<p>
Will be required to work in an office environment and occasionally in the field.<br>
<br>
Physical Demands<br>
While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.</p>
<p>
This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.</p>
<p><b>
Additional Information</b></p>
<p>
Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.</p><p></p><div><br>
<p>
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.</p>
<p>
Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.</p></div></div><p></p>

IT Specialist I

Wells Fargo

<div><b>Why Wells Fargo
</b><br>
<br>
Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces &quot;to grow your career&quot; in the U.S. Learn more about the career areas and business divisions at wellsfargojobs.com.<br>
<br>
<b>Consumer Banking and Lending Operations (CBLO)</b><br>
<br>
Consumer Banking and Lending Operations (CBLO) delivers the core operational, account servicing, and customer-facing service support that enables customers nationwide to access and manage their financial products with consistency and confidence. CBLO supports a broad range of consumer and business products and services, including consumer deposits and business banking, Premier Banking, consumer payments, home, auto, and personal loans, credit cards and retail and merchant services.<br>
<br>
<b>The Role</b><br>
<br>
The Head of Contact Center Product Strategy &amp; Execution will lead Wells Fargo's enterprise contact center modernization from a product-first perspective-defining the end-state servicing platform, prioritizing capabilities, and driving measurable improvements in customer and agent experience. This is a multi-year, enterprise initiative spanning multiple lines of business, with a focus on delivering standardized, scalable platform capabilities that improve customer outcomes and operational effectiveness.<br>
<br>
This executive will build and lead a product organization accountable for product strategy and product execution, including product discovery, roadmaps, backlogs, release outcomes, adoption, and value realization. The role partners closely with program governance, change delivery, and operational readiness leaders to coordinate integrated delivery; however, this position is not the owner of PMO mechanics or day-to-day program management.<br>
<br>
<b>Key responsibilities include:</b><ul><li>
Define the enterprise product vision and multi-year roadmap for CCaaS and adjacent contact center capabilities.</li><li>
Establish platform standards and guardrails to drive cross-line-of-business consistency, reuse, and simplification.</li><li>
Lead product teams across core capability areas (e.g., voice self-service, routing and interaction, telephony foundations, workforce enablement features, reporting/data).</li><li>
Partner with technology leadership to translate product direction into executable platform requirements and releases.</li><li>
Manage strategic vendor partnerships to align roadmaps, release plans, and platform adoption outcomes.</li><li>
Define and drive a measurement system for product outcomes (adoption, experience quality, stability, efficiency), partnering with operations on operational performance routines.</li><li>
Influence and align senior stakeholders across operations, technology, risk, finance, and lines of business to set priorities, resolve tradeoffs, and ensure delivery focus.</li></ul><b>
Required Qualifications:</b><ul><li>
8+ years of Product Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.</li><li>
4+ years of Management experience.</li></ul><b>
Desired Qualifications:</b><ul><li>
Senior Leadership &amp; Transformation Experience: Proven executive or senior-level leader with progressive responsibility, including leading large-scale business and technology transformation initiatives in a banking environment, spanning product development, customer experience, digital enablement, and enterprise contact center operations.</li><li>
Contact Center &amp; Digital Operations Expertise: Demonstrated understanding of contact center/call center operating models, key technologies, and metrics, with hands-on experience improving performance outcomes such as customer satisfaction, operational efficiency, cost management, and service quality across omnichannel environments.</li><li>
Strategic, Influential Change Leader: Recognized change agent with the ability to drive multiple concurrent workstreams and influence outcomes in complex, matrixed organizations, effectively aligning senior stakeholders and delivering results without direct organizational control.</li><li>
Customer-Centric &amp; Technology-Enabled Leader: Strong track record applying customer-centric design principles and journey mapping, supported by modern technology practices including Agile delivery, Cloud/SaaS platforms, data management, analytics, and digital tooling, with the ability to clearly articulate the operational impact of technology decisions to both technical and non-technical audiences.</li><li>
Hands-On, Results-Oriented Executive: Demonstrates a &quot;roll-up-your-sleeves&quot; leadership style with a strong bias for action; comfortable operating in ambiguity and translating vague or emerging initiatives into clear strategies, executable plans, and measurable outcomes.</li><li>
Inclusive Talent &amp; Relationship Builder: Passionate about talent development, leadership growth, and fostering an inclusive workplace, with exceptional written and verbal communication, relationship management, conflict resolution, and negotiation skills to build compelling business cases and drive the case for change at all levels of the organization.</li></ul><b>
Posting End Date:</b>
<br>
18 Apr 2026<br>
<b>*Job posting may come down early due to volume of applicants.</b>
<br>
<br>
<b>We Value Equal Opportunity</b><br>
<br>
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.<br>
<br>
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.<br>
<br>
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.<br>
<br>
<b>Applicants with Disabilities</b><br>
<br>
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .<br>
<br>
<b>Drug and Alcohol Policy</b><br>
<br>
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.<br>
<br>
<b>Wells Fargo Recruitment and Hiring Requirements:</b><br>
<br>
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.<br>
<br>
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.</div>

Head of Contact Center Product Strategy & Execution (Modernization)

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