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ASPIN HOLDING LLC

Job Summary:The IT Support Specialist is responsible for maintaining, troubleshooting, and supporting all hardware and software systems across the organization. This role ensures smooth day-to-day technical operations, timely resolution of issues, and proper coordination with vendors and service providers.Key Responsibilities:<ul><li>Install, configure, and maintain hardware (PCs, laptops, printers, peripherals).</li><li>Provide support for operating systems, applications, and software updates</li><li>Troubleshoot and resolve hardware, software, and network issues.</li><li>Set up user accounts, email, and access permissions.</li><li>Perform regular system checks, backups, and updates.</li><li>Coordinate with vendors for repairs or IT purchases when needed.</li><li>Document issues and solutions for reference.</li><li>Connecting systems: Fully take part in the development and; integration of systems</li><li>API Management: Integrate external services and third-party APIs</li><li>Testing and Troubleshooting: Ensuring that integrated systems are operating correctly, fixing bugs, and improving compatibility.</li><li>Monitoring, updating, and troubleshooting servers, whether they are on-premise or cloud-based</li></ul>Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Proven experience in IT support (minimum 2&ndash;3 years preferred).</li><li>Strong knowledge of computer hardware, operating systems (Windows, macOS), and common software applications.</li><li>Understanding of network systems (LAN/WAN), IP configurations, and basic server management.</li><li>Excellent troubleshooting, communication, and time management skills.</li><li>Ability to work under pressure and handle multiple tasks efficiently.</li></ul>Job Type: Full-time

IT Support Specialist – Hardware & Software

NSV Trading LLC

IT &amp; Intelligent Automation SpecialistJob Summary:We are seeking a highly motivated and versatile IT &amp; Intelligent Automation Specialist with 3&ndash;4 years of professional experience in AI/ML, Robotic Process Automation (RPA), and IT infrastructure (hardware, networking, systems support). This role bridges the gap between traditional IT operations and next-generation intelligent automation, playing a key role in streamlining internal systems and business workflows.Key Responsibilities:AI &amp; Automation<ul><li>Develop, deploy, and maintain AI models for document processing, prediction, or classification tasks using Python or ML platforms.</li><li>Design, build, and optimize RPA bots using platforms like UiPath, Power Automate, or Automation Anywhere.</li><li>Analyze manual workflows and propose automation opportunities that drive measurable ROI.</li><li>Integrate AI/ML models into RPA pipelines and enterprise tools.</li></ul>IT Support &amp; Networking<ul><li>Manage and troubleshoot hardware components (workstations, servers, printers, mobile devices).</li><li>Configure and maintain network devices including routers, switches, firewalls, and VPNs.</li><li>Monitor network health, performance, and security using standard tools and logs.</li><li>Provide L1/L2 technical support to end users and ensure uptime of essential IT systems.</li><li>Collaboration &amp; Documentation</li><li>Work closely with cross-functional teams to understand process needs and deliver solutions.</li><li>Maintain technical documentation, SOPs, and system configuration logs.</li><li>Train end users on automation tools and basic AI-powered features when required.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field.</li><li>3&ndash;4 years of experience across AI/ML, RPA, and IT support roles.</li><li>Hands-on experience with:</li><li>Python, Power Automate, UiPath, or Automation Anywhere</li><li>Windows Server, Active Directory, Networking protocols</li><li>Troubleshooting desktops, networks, and peripherals</li><li>Strong understanding of data structures, APIs, and integration workflows.</li><li>Basic knowledge of cloud platforms like Azure or AWS is a plus.</li><li>Excellent communication, problem-solving, and time management skills.</li></ul>Preferred (Nice to Have):<ul><li>Experience with Azure OpenAI, ChatGPT API, or cognitive services</li><li>Knowledge of scripting in PowerShell or Bash</li><li>CompTIA Network+ or similar certifications</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>	3&ndash;4 years of experience across AI/ML, RPA, and IT support roles.</li><li>&bull;	Hands-on experience with:</li></ul>o	Python, Power Automate, UiPath, or Automation Anywhere o	Windows Server, Active Directory, Networking protocolsEducation:<ul><li>Bachelor's (Preferred)</li></ul>

IT & Intelligent Automation Specialist

Delivery Hero

<div>Company Description 
Who are we ? 
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat&rsquo;s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner. 
 
 
Job Description 
Job Summary: 
The IT Service Desk is the first point of contact for all IT-related requests and incidents. This role provides technical support, troubleshooting, and excellent customer service to ensure smooth day-to-day technology operations. The specialist will manage tickets, assist users at the IT counter, and escalate complex issues when necessary. 
 
Key Responsibilities:<ul><li>
Handle daily IT service requests and incidents via ticketing system, phone, email, and walk-ins.</li><li>
Manage the IT counter to support employees with hardware, software, and access requests.</li><li>
Provide first-level troubleshooting for Windows and macOS devices, including installation, configuration, and maintenance.</li><li>
Support and administer Google Workspace (G Suite) accounts, apps, and integrations.</li><li>
Basic network troubleshooting (LAN/Wi-Fi connectivity, VPN, printer setup, etc.).</li><li>
Install, configure, and maintain applications such as MS Office 365 and collaboration tools.</li><li>
Ensure timely escalation of unresolved issues to higher-level IT support teams.</li><li>
Assist with new hire onboarding (laptop setup, account creation, orientation support).</li><li>
Track and update asset inventory for laptops, peripherals, and accessories.</li><li>
Provide support for audio/visual and conferencing equipment.</li><li>
Deliver outstanding customer service, ensuring issues are resolved efficiently and communicated clearly.</li><li>
Maintain documentation of processes, FAQs, and solutions for common issues.</li><li>
Participate in IT projects such as system upgrades, security awareness, and process improvements.</li><li>
Ensure compliance with IT policies, security guidelines, and data protection standards.</li></ul> 

Qualifications 
Qualifications &amp; Skills:<ul><li>
Bachelor&rsquo;s degree (or Diploma) in Information Technology, Computer Science, or related field.</li><li>
Fresh graduates are welcome to apply; 1&ndash;2 years of IT support/service desk experience is preferred.</li><li>
Strong knowledge of Windows and macOS troubleshooting.</li><li>
Familiarity with Google Workspace (G Suite) administration.</li><li>
Basic understanding of networking fundamentals (IP addressing, DNS, DHCP, Wi-Fi).</li><li>
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>
Excellent problem-solving skills and attention to detail.</li><li>
Strong communication and customer service skills.</li><li>
Ability to multitask, prioritize, and work in a fast-paced environment.</li><li>
Willingness to work flexible hours or shifts if required.</li></ul></div>

IT Service Desk Administrator II - UAE National Only

Trans Globe

<div>Job Summary 
The IT Support Specialist (Microsoft Cloud &amp; PWA Applications) is responsible for providing advanced support, maintenance, and administration of cloud-based IT systems, primarily within the Microsoft ecosystem. This includes Microsoft 365, Azure Active Directory, and related cloud services, as well as supporting Progressive Web Applications (PWAs) used across the organization. The role ensures optimal performance, reliability, and user experience for all cloud and web-based tools. 
Employment Type 
Flexible employment with minimum 20 hours of availability per week. 
Key Responsibilities 
1. Cloud System Administration
<ul>
<li>Manage and support Microsoft 365 and Azure environments, including user account administration, security configurations, and licensing.</li>
<li>Configure and maintain Azure Active Directory, including SSO integrations and Conditional Access policies.</li>
<li>Administer Exchange Online, Teams, SharePoint, and OneDrive for Business.</li>
<li>Monitor system performance, implement updates, and ensure service availability.</li>
</ul>
2. Support for Progressive Web Applications (PWAs)
<ul>
<li>Provide technical support and troubleshooting for Progressive Web Applications and browser-based business tools.</li>
<li>Assist with PWA deployment, caching issues, and browser compatibility (Edge, Chrome, Firefox, Safari).</li>
<li>Collaborate with developers to resolve API or service integration issues.</li>
<li>Guide end-users on installation and offline use of PWAs.</li>
</ul>
3. User Support &amp; Incident Management
<ul>
<li>Deliver advanced helpdesk and remote support for cloud-based services and applications.</li>
<li>Respond to tickets related to Microsoft 365, Azure, and company PWAs, ensuring timely and effective resolution.</li>
<li>Support device and application onboarding for new users (Windows, macOS, and mobile).</li>
</ul>
4. Security &amp; Compliance
<ul>
<li>Enforce Microsoft Defender policies and endpoint protection.</li>
<li>Manage multi-factor authentication (MFA) and data loss prevention (DLP) configurations.</li>
<li>Maintain compliance with corporate data protection and IT governance policies.</li> 
</ul>
6. Collaboration &amp; Training
<ul>
<li>Train employees on Microsoft 365 and PWA features to increase adoption and productivity.</li>
<li>Serve as an internal subject matter expert (SME) for cloud technologies and web app performance.</li></ul> 


Qualifications 
Education &amp; Experience
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field (or equivalent experience).</li>
<li>3&ndash;5 years of experience in IT support with a focus on cloud systems and web applications.</li> 
</ul>
Technical Skills
<ul>
<li>Strong hands-on experience with:
<ul><li>Microsoft 365 Admin Center and Azure Portal</li>
<li>Azure Active Directory, Conditional Access, and MFA</li>
<li>Teams, SharePoint, and OneDrive configuration</li>
<li>PWA troubleshooting (service workers, manifests, HTTPS, offline access)</li>
<li>Networking fundamentals (DNS, VPN, firewalls)</li>
<li>PowerShell scripting and automation tools</li>
</ul></li><li>Familiarity with Intune (MDM), Defender for Endpoint, and Exchange Online Protection (EOP).</li></ul> 


Soft Skills
<ul>
<li>Excellent analytical and problem-solving skills.</li>
<li>Strong communication and customer service orientation.</li>
<li>Ability to handle multiple priorities and complex tasks independently.</li>
<li>Keen attention to detail and continuous improvement mindset.</li></ul> 


Location:
<ul>
<li>Remote-based role.</li>
<li>May require occasional after-hours availability to handle emergency cases.</li></ul></div>

IT Helpdesk Technician

Axiom Technologies

<div>Axiom Technologies is an Global based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com.
Axiom Technologies is an Equal Opportunity Employer and encourage applicants from all backgrounds and gender to apply, including, Aboriginal and Torres Strait Islander candidates
Roles and Responsibilities:
<ul><li>Creating ServiceNow tickets in tool.</li>
<li>Asset tracking and keeping Asset repositories up to date in Traxx/Flexera/SNOW.</li>
<li>Material receipting &amp; returning faulty hardware.</li>
<li>Conducting periodical asset audits.</li>
<li>Physical stock verification activities.</li>
<li>Lost and missing asset formalities, insurance paperwork, etc.</li>
<li>Support activity during BCP.</li>
<li>Assets Disposal, Maintaining assets inventory in tools.</li>
<li>Processing On-boarding &amp; Offboarding Requests.</li>
<li>Asset tagging, stickers, laptop certificates, and labelling assets.</li>
<li>Tracking and tracing all IT assets.</li>
<li>Maintaining &amp; Tracking PC Devices and Peripherals in stock.</li>
<li>Adhere to SEZ formalities.</li>
<li>Receiving deliveries and sign off.</li>
<li>Racking, Stacking and movement of devices.</li>
<li>Scanning and managing of New and Return assets.</li>
<li>Receipt computer returnsE-waste, Disposal and Wrapping of devices.</li>
<li>Monthly report</li>
</ul>
IT Skills and Experience
<ul><li>Desired Experience:
</li><li>Computer OS/Peripherals troubleshooting
</li><li>Handling Different PC Operating Systems ( Windows 7/8 and 10)
</li><li>Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
</li><li>Basic knowledge of SOE and group policies
</li><li>Printer support
</li><li>Good knowledge of MS Office tools installation &amp; troubleshooting
</li><li>Excellent customer service and people skills
</li><li>Field experience supporting a variety of technologies and services
</li><li>Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
</li><li>Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
</li></ul>Personal Attributes:
<ul><li>Excellent End-user computing skills.
</li><li>Good knowledge of Infrastructure support.</li>
<li>Strong analytical and problem-solving capabilities</li>
<li>Well-organized and highly detail-oriented
</li><li>Strong customer service ethic and great communication skills, both oral and written</li>
<li>Passionate about delivering quality no matter what you are doing
</li><li>Can work both independently and in a collaborative team-oriented environment</li>
<li>A self-starter, motivated to push the limits and think outside of the box
</li><li>Fondness for solutions that are simple, elegant, and effective
</li><li>Ability to work with and maintain confidential information</li>
</ul>
In-depth knowledge of:
<ul><li>Windows OS (e.g. XP, Vista, Windows 7, 10)</li>
<li>Microsoft Office applications</li>
<li>PCLaptop hardware</li>
<li>PCLaptop peripherals, including printers</li>
<li>Mobile devices</li>
</ul>
 Basic knowledge of:
<ul><li>Active Directory</li>
<li>Exchange</li>
<li>Apple OS</li>
<li>SCCM</li>
</ul>
IT Qualifications
At least two of the following:
<ul><li>PCLaptop OEM Maintenance Certification</li>
<li>CompTIA A+ Certification</li>
<li>Microsoft Certified IT Professional (MCITP) certification in the desktop area</li>
<li>Microsoft Office Specialist (MOS) Certification</li>
</ul>
Experience in a similar role
<ul><li>2+ years of relevant experience.</li>
</ul>
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.uae@axiomtechnologies.com</div>

Asset Management

Rentokil Initial

<div>As an IT Officer at Rentokil Initial, you will play a crucial role in maintaining the organization's IT infrastructure and providing support to our staff. Your responsibilities will include:<ul><li><ul>
<li>
Serve as the first point of contact for users seeking technical assistance via IT tickets, email, or in-person.</li>
<li>Diagnose and resolve basic hardware, software, and network issues.</li>
<li>Support Windows, Chrome OS, Microsoft 365, printers, and common business applications.</li>
<li>Install, configure, and maintain desktops, laptops, peripherals, and mobile devices.</li>
<li>Create and manage user accounts, email configurations, and access permissions.</li>
<li>Escalate unresolved issues to Level 2/3 or external vendors as required.</li>
<li>Maintain accurate records of IT support requests and resolutions using a ticketing system.</li>
<li>Monitor IT inventory, including hardware and accessories.</li>
<li>Support onboarding/offboarding processes for staff by preparing IT assets and accounts.</li>
<li>Ensure adherence to internal IT policies and data security standards.</li>
<li>Act as a liaison between the IT department, vendors, and other internal departments.</li>
</ul></li></ul>
Requirements
To be successful in this role, you should meet the following criteria:<ul><li><ul>
<li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2 - 4 years of experience in IT support / IT coordination roles.</li>
<li>Understanding of networking basics, Microsoft 365, Windows OS, and general IT infrastructure.</li>
<li>Familiarity with IT asset management and vendor coordination.</li>
<li>Good knowledge of IT support ticketing systems (e.g. ServiceNow).</li>
<li>Excellent communication, organizational, and multitasking skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Certifications such as CompTIA A+ or ITIL Foundation are a plus but not mandatory.</li>
<li>Fluency in English is required.</li></ul></li></ul></div>

IT Officer

Exclusive Talent Management

The Role
 About the Role We are seeking an experienced and tech-savvy IT Support Engineer to join our IT Managed Services team in Dubai. This is a hands-on role that requires a strong technical background, problem-solving skills, and excellent communication abilities. The successful candidate will have a minimum of 4 years of IT experience with expertise in Microsoft administration, networking, security, and end-user support. Key Responsibilities • Microsoft Administration (SPO, Exchange, Office 365): • New tenant setup and tenant migrations • User account creation, Azure AD management • Domain setup (MX records, Office 365 integration) and domain issue diagnosis • Exchange account issue tracking and resolution • OneDrive and SharePoint setup/management • 365 and SharePoint security/dynamic groups • Intune setup and MDM management Networking: • Manage SonicWall and Fortigate firewalls, Edge Router, UDM (Unifi Dream Machine), and other enterprise-grade routers/APs • Switch configuration, management, and troubleshooting • VPN setup and management, conditional access on firewalls • IT Infrastructure & User Support: • Printer/scanner setup and management • Desktop and laptop support (hardware & software) • Antivirus and endpoint protection management • Email security platforms (Mimecast, Mail Assure) Additional IT Services: • Windows Server administration (DNS, DHCP, Hyper-V, Windows Backup, clustering, failover) • Virtualization (Hyper-V, VMware, VirtualBox) • Server and NAS setup, RAID configuration (Synology/QNAP) • Backup configuration and management (Nakivo, Veeam, Skykick)
 
Requirements
 Preferred Skills (Added Advantage): • Experience with Mac environments • IP Telephony (Avaya, Grandstream) • CCTV systems (Hikvision) • UAE Driving License • Linux server administration Key Requirements: • Minimum 4 years of IT support/administration experience • Strong knowledge of Microsoft 365, networking, and security platforms • Excellent communication skills with fluent English • Strong problem-solving skills and a client-focused attitude
 
About the company
 Welcome to Exclusive Talent Human Resource Consultancies Co., a leading Human Resource Agency based in the heart of Dubai. Specializing in staffing solutions across the Middle East, our agency excels in providing flexible temporary to permanent placement options tailored to diverse organizational needs. Covering major markets including Saudi Arabia, Qatar, and the UAE, Exclusive Talent offers a broad network of highly skilled professionals across various industries. Utilizing advanced AI technology, our agency efficiently matches candidates with the precise skills and qualifications required for each role. With expertise in recruiting at all levelsfrom entry-level positions to mid-management and C-suite rolesExclusive Talent delivers comprehensive staffing solutions that support both immediate and long-term business objectives. Whether for temporary, hybrid, or permanent staffing needs, our agency ensures that the right talent is available to meet evolving demands and drive success.

IT Support Engineer

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