it specialist

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l2 - technical support engineer Jobs in Dubai

l2 - technical support engineer

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application support engineer

it support specialist

SEGULA Technologies

<div>Company Description 
Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment. 
Job Description 
The IT Support Specialist is responsible for providing technical assistance, troubleshooting, and resolving hardware, software, and network-related issues across the organization. This role ensures that all users receive timely and effective support to maintain smooth business operations. The IT Support Specialist installs, configures, and maintains IT equipment, monitors system performance, and coordinates with vendors and internal teams to ensure IT infrastructure reliability and security. 
Duties &amp; Responsibilities
Technical Support &amp; Troubleshooting<ul><li>
Provide first-level technical support for hardware, software, network, and system issues.</li><li>
Diagnose and resolve technical problems via phone, email, remote tools, or in person.</li><li>
Log, track, and manage support tickets ensuring timely resolution.</li><li>
Escalate complex issues to higher-level IT staff when necessary.</li></ul>
Hardware &amp; Software Management<ul><li>
Install, configure, and maintain laptops, desktops, printers, scanners, and peripherals.</li><li>
Perform software installation, updates, and patches according to IT policies.</li><li>
Ensure all devices are functioning effectively and securely.</li></ul>
Network &amp; System Support<ul><li>
Assist in monitoring network performance, connectivity, and security.</li><li>
Troubleshoot Wi-Fi, LAN, VPN, and other connectivity issues.</li><li>
Support user account management including password resets and access permissions.</li></ul>
User Support &amp; Training<ul><li>
Provide guidance to employees on proper use of systems and applications.</li><li>
Conduct basic IT induction for new employees (email setup, system access, policies, etc.).</li><li>
Prepare user-friendly documentation, FAQs, and guides.</li></ul>
Maintenance &amp; Monitoring<ul><li>
Perform routine checks on systems, backups, antivirus, and security updates.</li><li>
Maintain IT inventory including hardware, software licenses, and accessories.</li><li>
Ensure compliance with company IT policies and cybersecurity best practices.</li></ul>
Coordination &amp; Administration<ul><li>
Coordinate with vendors for repairs, service renewals, and procurement.</li><li>
Support IT projects such as system upgrades, migrations, and new software rollouts.</li><li>
Maintain accurate records of IT assets, service logs, and user requests.</li></ul> 
Qualifications 
<ul><li>
Bachelor&rsquo;s degree in information technology, Computer Science, Computer Engineering, or any related field (preferred).</li><li>
5-8 years of experience as IT Support.</li><li>
Experience in troubleshooting in a corporate, multi-user environment is an advantage.</li><li>
Strong knowledge of computer hardware, operating systems (Windows, macOS), and mobile devices.</li><li>
Good understanding of networking fundamentals (LAN, WAN, Wi-Fi, VPN).</li><li>
Familiarity with Microsoft 365, email configuration, and cloud apps.</li><li>
Ability to troubleshoot printers, scanners, and other peripherals.</li><li>
Knowledge of antivirus tools, security best practices, and system updates.</li><li>
Basic experience with Active Directory, user account creation, and permissions</li><li>
Strong problem-solving and analytical skills.</li><li>
Excellent communication and customer service skills.</li><li>
Time management and ability to prioritize tasks efficiently.</li><li>
Ability to work independently and in a team environment.</li><li>
High attention to detail, discipline, and professionalism.</li><li>
CompTIA A+</li><li>
CompTIA Network+</li><li>
Microsoft Certified: Modern Desktop Administrator Associate</li><li>
ITIL Foundation Certification</li><li>
Cisco CCNA (basic networking knowledge preferred)</li><li>
Google IT Support Professional Certificate</li><li>
UAE Driving license mandatory</li></ul> 
Additional Information 
Please note that only shortlisted candidates will be contacted</div>

IT SUPPORT / IT SPECIALIST - Junior-Dubai,UAE

Asyan Properties

<div>
 
 We&rsquo;re Hiring: IT Specialist (Real Estate Company)
 
 
 
 
 
 We are looking for an IT Person to support our real estate team with all technical and system needs.
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 - Provide IT support for agents and office staff
 
 
 - Troubleshoot hardware, software, and network issues
 
 
 - Maintain company systems, emails, and backups
 
 
 - Support CRM, property listing platforms, and real estate software
 
 
 - Ensure data security and smooth daily operations
 
 
 
 
 
 Requirements:
 
 
 
 
 
 - Experience in IT support
 
 
 - Experience working in a real estate company is an advantage
 
 
 - Strong troubleshooting and technical skills
 
 
 - Knowledge of networks, computers, and system setup
 
 
 - UAE experience preferred
 
</div>

IT Specialist

SKY VOYAGE TOURISM LLC

About Al Ahliya Sky on Demand Labor Supply: We are leading company in the UAE, delivering excellence across its operations. We are seeking a dedicated IT Specialist to support our IT infrastructure and ensure smooth day-to-day operations.Job Description: We are looking for a male IT professional with UAE experience to join our team. The candidate will provide IT support, troubleshoot issues, and assist with system maintenance to ensure seamless operations.Key Responsibilities:<ul><li>Provide technical support to staff across hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems and applications.</li><li>Assist with troubleshooting, upgrades, and preventive maintenance of IT equipment.</li><li>Ensure end-users receive timely support and minimal downtime.</li><li>Maintain IT documentation and support IT projects as needed.</li></ul>Requirements:<ul><li>Male candidates with prior UAE experience in IT both hardware and software.</li><li>Strong knowledge of IT systems, networking, and troubleshooting.</li><li>Ability to work independently and collaboratively with teams.</li><li>Good communication, problem-solving, and time-management skills.</li></ul>Benefits:<ul><li>Competitive salary: AED 3,000 &ndash; 4,000</li><li>Professional working environment with growth opportunities</li></ul>Location: UAEApply Now &ndash; Send your CV to hr1@alahliyasky.ae / 0547929702Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthExperience:<ul><li>UAE experience in IT hardware and software: 2 years (Required)</li></ul>

Southwest Income Tax Accunting

Job Description &ndash; IT SpecialistKey Responsibilities:<ul><li>Provide technical support to employees and resolve daily IT issues.</li><li>Manage and maintain devices, operating systems, and internal networks.</li><li>Monitor information security, backups, and regular system updates.</li><li>Set up new devices and manage user accounts and software.</li><li>Coordinate with external IT service providers and email hosting providers.</li><li>Monitor system performance and submit periodic reports to management.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology or a related field.</li><li>Minimum of 2 years&rsquo; experience in IT support or networking.</li><li>Good knowledge of Windows, macOS, and Linux operating systems.</li><li>Experience in networks, security systems, routers, and switches.</li><li>Familiarity with email systems (Microsoft 365 / cPanel).</li><li>Proficiency in Arabic and English.</li></ul>If you believe you have the right qualifications and desire to join our team, please send your CV to: hr@shazmlc.comOnly shortlisted applicants who meet the criteria will be contacted.&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;

Redha Al Ansari Exchange

We are seeking a Call Specialist for our IT dept, responsible for handling end-user inquiries, troubleshooting issues, and delivering a positive support experience. This role requires strong communication skills, problem-solving abilities, and the capacity to remain calm and professional in fast-paced situations. The Specialist will document all interactions, escalate complex cases when necessary, and ensure efficient resolution of customer concerns.Key Responsibilities&middot; Answer and manage end-user support calls in a professional and friendly manner&middot; Actively listen to issues and ask clarifying questions&middot; Troubleshoot and resolve technical or service-related problems&middot; Provide clear, step-by-step instructions to the end-user&middot; Document call details, issues, and resolutions&middot; Escalate unresolved or high-priority issues to the Software team&middot; Stay updated on product knowledge, system changes, and processesQualifications&middot; Strong verbal communication skills&middot; Experience in customer service or technical support (preferred)&middot; Good understanding of IT products, software, and telecom systems&middot; Ability to multitask while maintaining accuracy&middot; Patience, empathy, and the ability to de-escalate difficult situations&middot; Willingness to work in shiftsProblem-Solving Skills&middot; Logical thinking&middot; Ability to quickly diagnose issues&middot; Creativity in finding solutions&middot; Following troubleshooting protocolsInterested candidates based in Dubai with strong verbal communication skills, experience in customer service or technical support, and a good understanding of IT products and telecom systems are encouraged to apply. Experience working in a financial institution will be considered an added advantage. Candidates who are readily available will be given preference.Job Types: Full-time, PermanentApplication Question(s):<ul><li>Are you based in Dubai?</li><li>Please specify your current visa status in UAE-Residence/ Cancelled/ Visit</li><li>Please specify your notice period in days</li><li>Please specify your expected salary in AED</li></ul>

Call Specialist-IT

Cubezix Business Technologies

CubeZix is a dynamic and innovative Information Technology company dedicated to providing cutting-edge IT services.As an IT Support Specialist, Candidate will play a critical role in ensuring our organization's technology runs smoothly and efficiently. He shall be responsible for providing technical assistance and support to our customers, troubleshooting hardware and software issues, and maintaining client IT infrastructure. This is a hands-on position that requires excellent technical knowledge, exceptional customer service skills, and the ability to adapt to evolving technologies.Job description<ul><li>Microsoft Office 365 Setup &amp; Configuration</li><li>Advanced knowledge of Microsoft Office 365 (Management &amp; Administration)</li><li>Advanced knowledge on SharePoint Administration &amp; Designing</li><li>Advance Knowledge of Servers, backup &amp; Storage</li><li>Advanced knowledge on Firewalls &amp; Network Switches</li><li>Advanced knowledge of Windows Client's OS / PCs ? Laptops</li><li>IP PABX Configuration &amp; Management</li><li>Video Conferencing Devices Management</li><li>Wireless &amp; Routers</li><li>Microsoft Office &amp; other Software</li><li>User Support Experience</li><li>Server Administrator, Backup Management</li><li>Advance Knowledge of User Support, Desktop, Laptops, Printer, PABX Systems, Wireless Routers</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT Support: 7 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>License/Certification:<ul><li>MCSE (Required)</li></ul>

IT Support Engineer Level 2

GATE

Job description:IT &amp; ERP SupportAbout the RoleWe are looking for an experienced and proactive Senior IT &amp; ERP Support Specialist to oversee and enhance our technology and ERP operations across all business units. This role requires hands-on technical expertise, strong problem-solving skills, and the ability to manage IT systems and ERP processes (Microsoft Dynamics 365 Business Central) efficiently. The ideal candidate will act as a key link between business users, IT teams, and vendors &mdash; ensuring seamless operations, data accuracy, and continuous process improvement.Key ResponsibilitiesIT Infrastructure &amp; Systems Management<ul><li>Provide advanced technical support for desktops, laptops, POS systems, printers, and network devices across all locations.</li><li>Manage system performance, security, and maintenance to ensure maximum uptime and data integrity.</li><li>Supervise IT inventory, AMC renewals, and vendor service agreements.</li><li>Oversee system backups, antivirus updates, and IT policy compliance.</li></ul>ERP Support &amp; Optimization<ul><li>Act as the primary point of contact for Microsoft Dynamics 365 Business Central support and enhancements.</li><li>Troubleshoot complex ERP issues, coordinate with vendors for customization and upgrades, and ensure timely resolution.</li><li>Analyze business processes to identify system improvement opportunities and support automation initiatives.</li><li>Lead end-user training sessions and prepare process documentation for ERP workflows.</li></ul>Reporting &amp; Data Management<ul><li>Design, generate, and automate analytical reports for sales, inventory, and operational performance.</li><li>Validate data integrity across systems and assist management with actionable insights.</li><li>Collaborate with cross-functional teams to ensure accurate and timely reporting for decision-making.</li></ul>Procurement &amp; Vendor Coordination<ul><li>Evaluate IT hardware/software requirements, manage purchase requests, and negotiate vendor contracts.</li><li>Maintain asset lifecycle records, ensuring optimal allocation and utilization of IT resources.</li><li>Establish vendor performance metrics and oversee vendor relationship management.</li></ul>User Support &amp; Training<ul><li>Lead IT onboarding for new employees &mdash; including system setup, email configuration, and access management.</li><li>Provide training and guidance to team members and store staff on ERP and IT best practices.</li><li>Maintain up-to-date documentation for IT systems, ERP modules, and troubleshooting protocols.</li></ul>Skills &amp; Competencies<ul><li>In-depth knowledge of Microsoft Dynamics 365 Business Central (implementation or support experience preferred).</li><li>Strong technical expertise in IT infrastructure, hardware, and network troubleshooting.</li><li>Advanced MS Excel and data analytics skills.</li><li>Excellent communication, leadership, and stakeholder management abilities.</li><li>Strong analytical thinking, process-orientation, and attention to detail.</li><li>Ability to manage multiple priorities in a fast-paced retail environment.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>3&ndash;5 years of experience in IT and ERP support roles, preferably in retail or multi-location business environments.</li><li>Proven track record in managing ERP systems (preferably Microsoft Dynamics 365 Business Central).</li><li>Proficiency in MS Office Suite and IT management tools.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per month

IT & ERP Support

Explore 6574+ It support specialist in Dubai this December. Find roles across top companies and apply now to boost your career.

6574 it support specialist jobs IN Dubai

IT SUPPORT / IT SPECIALIST - Junior-Dubai,UAE

IT Specialist

IT Specialist

IT Specialist

Call Specialist-IT

IT Support Engineer Level 2

IT & ERP Support