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it support specialist

Cellsave Arabia

We are looking for Information Technology Specialist.Key Responsibilities:<ul><li>Manage and maintain the company&rsquo;s computer networks, including both wired and wireless systems, ensuring optimal performance, security, and reliability.</li><li>Provide technical support for all hardware and software used within the organization, including computers, printers, POS systems, and other specialized applications.</li><li>Diagnose and resolve technical issues reported by staff in a timely manner to minimize disruptions to operations.</li><li>Implement and maintain security protocols to protect the company&rsquo;s IT infrastructure from cyber threats, including malware, viruses, and unauthorized access.</li><li>Develop and implement backup and disaster recovery plans to safeguard critical data and ensure business continuity in the event of system failures or data breaches.</li><li>Assist in the procurement of IT equipment and software, including researching vendors, obtaining quotes, and ensuring that purchases align with the company&rsquo;s budget and technology requirements.</li><li>Provide training and technical guidance to staff on the proper use of IT systems and software applications to enhance productivity and efficiency.</li><li>Maintain accurate records, documentation, and inventory of all IT assets, configurations, and procedures to facilitate troubleshooting and future upgrades.</li><li>Ensure compliance with relevant regulations, industry standards, and best practices related to IT security, data privacy, and technology usage.</li><li>Stay updated on advancements in information technology and identify opportunities to leverage new technologies to improve operational efficiency and cost-effectiveness.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>2&ndash;4 years of IT support experience (UAE experience is a plus)</li><li>Strong knowledge of Windows OS, Microsoft 365, and basic networking</li><li>Good troubleshooting and problem-solving skills</li><li>Strong communication and teamwork abilities</li></ul>Job Types: Full-time, PermanentWork Location: In person

IT Specialist

Operon Middle East

The IT Administrator will be responsible for managing and maintaining the organization&rsquo;s IT infrastructure, ensuring smooth operations across Microsoft 365 services, networks, security systems, and user support. This role requires strong technical expertise, problem-solving skills, and the ability to collaborate with both internal teams and external vendorsKey Responsibilities<ul><li>Microsoft 365 Administration: Manage user accounts, licenses, security groups, and Exchange Online mailboxes.</li><li>SharePoint &amp; OneDrive Management: Create folders, set permissions, and manage file access and sharing for users and departments.</li><li>Peripherals Management: Install, configure, and troubleshoot printers, copiers, scanners, and other IT equipment.</li><li>Network Management: Monitor and troubleshoot LAN/WAN connectivity, firewalls, switches, access points, and routers.</li><li>System Security: Implement and maintain security measures including antivirus and endpoint protection.</li><li>Backup &amp; Recovery: Perform regular data backups, verify integrity, and ensure disaster recovery procedures are in place.</li><li>User Support: Provide technical support for hardware, software, and network issues for end-users.</li><li>Asset Management: Maintain inventory of IT assets, software licenses, and oversee hardware lifecycle management.</li><li>Vendor Coordination: Liaise with IT vendors and service providers for procurement, maintenance, and warranty claims.</li><li>Documentation: Maintain documentation for system configurations, procedures, and policies.</li></ul>Education &amp; Experience<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, or related field.</li><li>Proven experience as an IT Administrator, End User Support Specialist, Network Administrator, or similar role.</li><li>Strong knowledge of IT infrastructure, Microsoft 365, systems, networking hardware/software, and protocols.</li><li>Experience with multiple operating systems (Windows, Linux, macOS).</li></ul>Certifications (Preferred)<ul><li>Microsoft 365 Certified: Administrator Expert or related certification).</li><li>CompTIA A+ (or equivalent certifications).</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>What is your Notice Period?</li><li>How many years of Experience do you have as an IT Admin?</li><li>Are you an Immediate Joiner?</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Work Location: In person

IT Admin

SEGULA Technologies

<div>
 
 Company Description
 
 
 
 Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
 
 
 The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.
 
 
 
 Job Description
 
 
 
 The
 
 IT Support Specialist
 
 is responsible for providing technical assistance, troubleshooting, and resolving hardware, software, and network-related issues across the organization. This role ensures that all users receive timely and effective support to maintain smooth business operations. The IT Support Specialist installs, configures, and maintains IT equipment, monitors system performance, and coordinates with vendors and internal teams to ensure IT infrastructure reliability and security.
 
 
 
 Duties &amp; Responsibilities
 
 
 
 
 Technical Support &amp; Troubleshooting
 
 
 
 <ul>
 <li>
 Provide first-level technical support for hardware, software, network, and system issues.
 </li>
 <li>
 Diagnose and resolve technical problems via phone, email, remote tools, or in person.
 </li>
 <li>
 Log, track, and manage support tickets ensuring timely resolution.
 </li>
 <li>
 Escalate complex issues to higher-level IT staff when necessary.
 
 
 </li>
 </ul>
 
 Hardware &amp; Software Management
 
 
 
 <ul>
 <li>
 Install, configure, and maintain laptops, desktops, printers, scanners, and peripherals.
 </li>
 <li>
 Perform software installation, updates, and patches according to IT policies.
 </li>
 <li>
 Ensure all devices are functioning effectively and securely.
 
 
 </li>
 </ul>
 
 Network &amp; System Support
 
 
 
 <ul>
 <li>
 Assist in monitoring network performance, connectivity, and security.
 </li>
 <li>
 Troubleshoot Wi-Fi, LAN, VPN, and other connectivity issues.
 </li>
 <li>
 Support user account management including password resets and access permissions.
 
 
 </li>
 </ul>
 
 User Support &amp; Training
 
 
 
 <ul>
 <li>
 Provide guidance to employees on proper use of systems and applications.
 </li>
 <li>
 Conduct basic IT induction for new employees (email setup, system access, policies, etc.).
 </li>
 <li>
 Prepare user-friendly documentation, FAQs, and guides.
 
 
 </li>
 </ul>
 
 Maintenance &amp; Monitoring
 
 
 
 <ul>
 <li>
 Perform routine checks on systems, backups, antivirus, and security updates.
 </li>
 <li>
 Maintain IT inventory including hardware, software licenses, and accessories.
 </li>
 <li>
 Ensure compliance with company IT policies and cybersecurity best practices.
 
 
 </li>
 </ul>
 
 Coordination &amp; Administration
 
 
 
 <ul>
 <li>
 Coordinate with vendors for repairs, service renewals, and procurement.
 </li>
 <li>
 Support IT projects such as system upgrades, migrations, and new software rollouts.
 </li>
 <li>
 Maintain accurate records of IT assets, service logs, and user requests.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology, Computer Science, Computer Engineering, or any related field (preferred).
 </li>
 <li>
 5-8 years of experience as IT Support.
 </li>
 <li>
 Experience in troubleshooting in a corporate, multi-user environment is an advantage.
 </li>
 <li>
 Strong knowledge of computer hardware, operating systems (Windows, macOS), and mobile devices.
 </li>
 <li>
 Good understanding of networking fundamentals (LAN, WAN, Wi-Fi, VPN).
 </li>
 <li>
 Familiarity with Microsoft 365, email configuration, and cloud apps.
 </li>
 <li>
 Ability to troubleshoot printers, scanners, and other peripherals.
 </li>
 <li>
 Knowledge of antivirus tools, security best practices, and system updates.
 </li>
 <li>
 Basic experience with Active Directory, user account creation, and permissions
 </li>
 <li>
 Strong problem-solving and analytical skills.
 </li>
 <li>
 Excellent communication and customer service skills.
 </li>
 <li>
 Time management and ability to prioritize tasks efficiently.
 </li>
 <li>
 Ability to work independently and in a team environment.
 </li>
 <li>
 High attention to detail, discipline, and professionalism.
 </li>
 <li>
 CompTIA A+
 </li>
 <li>
 CompTIA Network+
 </li>
 <li>
 Microsoft Certified: Modern Desktop Administrator Associate
 </li>
 <li>
 ITIL Foundation Certification
 </li>
 <li>
 Cisco CCNA (basic networking knowledge preferred)
 </li>
 <li>
 Google IT Support Professional Certificate
 </li>
 <li>
 UAE Driving license mandatory
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Please note that only shortlisted candidates will be contacted
 
</div>

Junior IT Support - Dubai, UAE

The First Group Hospitality

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div> 
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div> 
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div> 
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div> 
About The First Group Hospitality</div><div></div><div> 
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div> 
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div> 
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:

IT Systems Operations and Maintenance<ul><li>
Monitor and maintain hotel&rsquo;s IT infrastructure, including servers, workstations, networks, and peripherals to ensure uninterrupted operations.</li><li>
Ensure the smooth operation of all critical hardware &amp; applications.</li><li>
Implement regular system updates, patches, and security protocols to maintain system integrity.</li><li>
Align performance with an established matrix, with regular evaluations against predefined targets.</li></ul><div>
Managing New Projects and Technology Initiatives</div><ul><li>
Plan, execute, and oversee IT projects and technology upgrades as assigned by the Cluster IT Manager and the senior leadership.</li><li>
Collaborate with relevant stakeholders to define project scope, objectives, and deliverables.</li><li>
Ensure all IT projects are completed on time, within budget, and meet quality standards.</li><li>
Evaluate and recommend innovative technology solutions to improve operations and guest experiences.</li><li>
Each IT Executive will be assigned to a cluster and will be expected to support IT operations within their cluster when a team member is on vacation.</li></ul><div>
Technical Support</div><ul><li>
Provide prompt technical support to staff and guests, addressing issues related to hardware, software, and connectivity.</li><li>
Address and resolve IT-related incidents within predefined service levels.</li><li>
Maintain detailed documentation of support activities in line with company policies.</li><li>
Provide training and technical guidance to team members and end-users.</li></ul>
 Network Administration<ul><li>
Manage and maintain LAN, WAN, and Wi-Fi networks to ensure uninterrupted service.</li><li>
Configure and monitor network devices to ensure optimal performance and security.</li><li>
Conduct regular security checks and audits to prevent unauthorized access and mitigate risks.</li><li>
Collaborate closely with TFG Infrastructure and Cyber Security team to identify and mitigate security vulnerabilities.</li></ul><div>
Guest IT Support</div><ul><li>
Address guest complaints and requests related to technology services, such as Wi-Fi and in-room entertainment systems.</li><li>
Work with other departments to enhance guest satisfaction through technology-driven solutions.</li></ul>
 Data Security and Compliance<ul><li>
Implement and enforce data security measures, including regular backups and disaster recovery processes, while complying with company IT policies, local regulations, and industry standards for data protection.</li></ul>
 Asset and Inventory Management<ul><li>
Maintain an accurate inventory of IT assets, ensuring proper tagging and documentation.</li><li>
Assist in the procurement, installation, and configuration of IT equipment and software.</li></ul>
Collaboration and Communication<ul><li>
Coordinate with the Cluster IT Manager, departments heads, and external vendors to align IT services with business objectives.</li><li>
Participate in IT projects and contribute to the company&rsquo;s technology advancements and initiatives.</li></ul><div>
 Performance Metrics</div><ul><li>
Achievement of system uptime targets.</li><li>
Timeliness and efficiency in resolving IT issues.</li><li>
Guest and staff satisfaction scores related to IT services.</li><li>
Successful and timely completion of IT projects and technology initiatives.</li><li>
Adherence to IT budget and cost controls.</li><li>
Compliance with security and operational protocols.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>
At least 2 years of experience in an IT support or IT specialist role, preferably within the hospitality industry.</li><li>
Strong understanding of hotel systems, including PMS, POS, and booking platforms.</li><li>
Knowledge of network infrastructure, server management, and cybersecurity protocols.</li><li>
Excellent troubleshooting and problem-solving skills.</li><li>
Ability to manage multiple properties and prioritize tasks effectively.</li><li>
Certification in IT-related fields (e.g., Microsoft, Cisco, ITIL) is a plus.</li></ul></div>

Axiom Technologies

Overview Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. IT Skills and Experience <ul> <li>Researching and designing data center equipment and facilities, and ensuring that designs and installations meet requirements</li> <li>Keeping accurate records of all activities and ensuring that documentation is up-to-date</li> <li>Troubleshooting technical issues and responding promptly to emergencies</li> <li>Managing the power sources, heating, and cooling controls inside the facility</li> <li>Performing cable management, including securing, color coding, and documenting the wiring</li> <li>Define data center system-level architecture</li> <li>Develop operations and maintenance procedures</li> <li>Collaborate with cross-functional teams</li> <li>Provide regular updates to stakeholders</li> <li>Set up and configure servers to meet operational needs</li> <li>Conduct regular inspections to ensure systems are functioning correctly. Identify and mitigate potential risks</li> <li>Handle hardware upgrades to maintain system efficiency</li> <li>Participate in audits and provide solutions for identified concerns. Ensure compliance with industry standards and regulations</li> <li>Manage the environment monitoring system, respond to alerts promptly and take necessary actions</li> <li>Manage backup tapes and ensure data integrity and security</li> <li>Provide comprehensive reports as per the data centre's standard procedure</li> <li>Implement and maintain robust security measures to protect data and infrastructure, monitor for any security breaches and respond accordingly</li> <li>Vendor Management</li></ul> Personal Attributes <ul> <li>Excellent End-user computing skills</li> <li>Good knowledge of Infrastructure support</li> <li>Strong analytical and problem-solving capabilities</li> <li>Well-organized and extremely detail-oriented</li> <li>Strong customer service ethic and excellent communication skills, both oral and written</li> <li>Passionate about delivering quality no matter what you are doing</li> <li>Can work both independently and in a collaborative team-oriented environment</li> <li>A self-starter, motivated to push the limits and think outside of the box</li> <li>Fondness for solutions that are simple, elegant, and effective</li> <li>Ability to work with and maintain confidential information</li> <li>Language Proficiency: German, English</li></ul> In-depth knowledge of <ul> <li>Windows OS (e.g. XP, Vista, Windows 7, 10)</li> <li>Microsoft Office applications</li> <li>PC Laptop hardware</li> <li>PC Laptop peripherals, including printers</li> <li>Mobile devices</li></ul> Basic knowledge of <ul> <li>Active Directory</li> <li>Exchange</li> <li>Apple OS</li> <li>SCCM</li></ul> IT Qualifications At least two of the following :<ul> <li>PCLaptop OEM Maintenance Certification</li> <li>CompTIA A+ Certification</li> <li>Microsoft Certified IT Professional (MCITP) certification in the desktop area</li> <li>Microsoft Office Specialist (MOS) Certification</li></ul> Experience in a similar role <ul> <li>5+ years of relevant experience.</li></ul> What next? If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @

Data Center Consultant

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is looking for a skilled and proactive IT Support Engineer to join our team in Dubai. This role is essential in ensuring the smooth operation of IT systems and providing reliable technical support to support daily business and logistics activities.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and other IT equipment.</li>
<li>Troubleshoot system, network, and connectivity problems efficiently.</li>
<li>Maintain user accounts, access rights, and data security protocols.</li>
<li>Support email systems, office applications, and business software.</li>
<li>Perform regular system updates, backups, and preventive maintenance.</li>
<li>Coordinate with external vendors and service providers when required.</li>
<li>Maintain IT documentation and report recurring technical issues.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&rsquo;s degree or diploma in Information Technology or a related field.</li>
<li>Proven experience as an IT Support Engineer or similar role.</li>
<li>Strong knowledge of Windows OS, networking basics, and office IT systems.</li>
<li>Good problem-solving, communication, and time-management skills.</li>
<li>Ability to work independently and support multiple users in a fast-paced environment.</li>
</ul>
The IT Support Engineer position at Trustbend Packers &amp; Movers in Dubai offers an opportunity to work in a dynamic logistics company where technology plays a key role. This role is ideal for professionals who are dependable, technically strong, and eager to contribute to efficient and secure IT operations.</div>

IT Support Engineer

artin fooodstuff trading llc

Urgent Hiring for IT AdministratorKey Responsibilities:<ul><li>Provide day-to-day IT support (hardware, software, network, user issues)</li><li>Support Odoo ERP implementation, configuration, and basic customization</li><li>Troubleshoot Odoo functional and technical issues</li><li>Assist users with Odoo modules (Sales, Inventory, Accounting, HR, etc.)</li><li>Coordinate with vendors or developers for advanced issues</li><li>Maintain system documentation and user guides</li><li>Ensure data security, backups, and system uptime</li></ul>Required Skills:<ul><li>Experience with Odoo ERP implementation and support</li><li>Strong knowledge of IT support (Windows/Linux, networking, printers, email)</li><li>Basic understanding of databases (PostgreSQL preferred)</li><li>Good problem-solving and communication skills</li><li>Ability to support end users and provide training</li></ul>Preferred Qualifications:<ul><li>Odoo certification or prior implementation experience</li><li>Knowledge of Python and Odoo framework (added advantage)</li><li>Experience in ERP support or business application support</li></ul>Send your cv at 0503606769 or hr@artindistribution.comJob Type: Full-timePay: AED3,500.00 - AED4,500.00 per monthExperience:<ul><li>IT: 2 years (Preferred)</li></ul>

IT Administrator

Explore 4863+ It support specialist in Dubai this January. Find roles across top companies and apply now to boost your career.

4863 it support specialist jobs IN Dubai

IT Specialist

IT Admin

Junior IT Support - Dubai, UAE

IT Specialist

Data Center Consultant

IT Support Engineer

IT Administrator