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it support specialist

<div>
 
 
 About IN2
 
 
 
 
 
 
 IN2 is an award-winning specialist communications, development, and research company dedicated to creating positive change for communities in rapidly changing environments. We use innovative and engaging two-way communications to create impact across the full spectrum of geo-political and socio-economic issues, including global security, international development, business transformation, and climate change.
 
 
 
 
 
 IN2 combines a global geopolitical outlook with a rich understanding of local grassroots sentiment to help clients develop, deliver, and measure engagement campaigns that connect our clients with their intended audiences in a language, manner, and medium that feels natural to them.
 
 
 
 
 
 With our track record of delivering culturally sensitive campaigns in challenging and higher-risk environments around the world, IN2 has become a trusted partner and advisor to a range of clients from national governments and transnational institutions to global brands and international NGOs.
 
 
 
 
 
 IN2 has offices in the UK, UAE, Jordan, Iraq, Poland, and Kenya.
 
 
 
 
 
 IN2&rsquo;s professionally and culturally diverse 180-strong staff hail from 20 countries. We are committed to diversity in our workplace.
 
 
 
 
 
 
 IT Support Specialist
 
 
 
 
 
 
 The objective of the IT Support Specialist role is to provide technical assistance to end-users, troubleshoot and resolve hardware and software issues, and maintain and configure various IT systems to ensure the efficient and secure operation of the organization's computer systems and networks. The successful candidate will play a critical role in delivering high-quality technical support and ensuring the smooth functioning of the organization's IT infrastructure.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Offer technical support and assistance to end-users via multiple communication channels, including phone, email, and in-person
 </li>
 <li>
 Resolve hardware and software issues on Windows and macOS platforms, ensuring prompt resolution of technical problems
 </li>
 <li>
 Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners
 </li>
 <li>
 Conduct regular software and hardware security updates to maintain system integrity
 </li>
 <li>
 Collaborate with IT team members to identify and solve complex technical issues and develop solutions to enhance IT operations
 </li>
 <li>
 Provide daily operations and systems support to personnel, verify hardware and software component functionality, and address service issues and requests in a timely fashion
 </li>
 <li>
 Train junior staff members, test new technology, and repair or replace equipment as needed
 </li>
 <li>
 Manage technical documentation and ticketing systems to maintain accurate records and provide metrics to inform future IT decisions
 </li>
 <li>
 Possess strong technical skills, outstanding problem-solving abilities, and the capacity to communicate technical information effectively to non-technical users.
 </li>
 <li>
 Able to work both independently and as part of a team, prioritize and manage multiple tasks and projects concurrently, and stay up-to-date with new technologies and industry trends.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in computer science, information technology, or related field preferred, but not required
 </li>
 <li>
 Minimum of 1-2 years of experience in a technical support role
 </li>
 <li>
 Fluency in Arabic and English, both written and spoken. Additional language proficiency is a plus.
 </li>
 <li>
 Experience troubleshooting hardware and software issues on Windows and macOS platforms
 </li>
 <li>
 Familiarity with networking technologies, including LAN/WAN, TCP/IP, DNS, DHCP, and VPN
 </li>
 <li>
 Knowledge of computer hardware, such as desktops, laptops, printers, and mobile devices
 </li>
 <li>
 Exceptional problem-solving and analytical skills
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Capacity to prioritize and manage multiple tasks and projects simultaneously
 </li>
 </ul>
 
 
 
 
 IN2 is committed to hiring the best talent. As a company, it is proud of its diverse and inclusive workforce and so we welcome applications from all professional and cultural backgrounds, regardless of age, gender, ethnicity, or religion.
 
</div>

IT Support Specialist

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is looking for a skilled and proactive IT Support Specialist to join our team in Dubai. This role is essential in ensuring smooth IT operations, maintaining system efficiency, and providing technical support to staff across various departments. The ideal candidate will have strong troubleshooting skills, a service-oriented mindset, and the ability to work in a fast-paced environment.

 Key Responsibilities:
<ul>
<li>Provide first-line technical support to employees for hardware, software, and network issues</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment</li>
<li>Troubleshoot and resolve IT-related problems in a timely and efficient manner</li>
<li>Monitor system performance and ensure security protocols are followed</li>
<li>Assist in setting up user accounts, passwords, and permissions</li>
<li>Maintain inventory of IT equipment, ensuring proper allocation and tracking</li>
<li>Support data backup processes and recovery operations</li>
<li>Coordinate with external vendors for repairs and service requirements</li>
<li>Provide training and guidance to staff on basic IT procedures and security practices</li>
</ul>
 Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li>
<li>Minimum 2 years of IT support experience, preferably in a logistics or corporate environment</li>
<li>Strong knowledge of operating systems, networking, and office productivity tools</li>
<li>Familiarity with cybersecurity practices and data protection measures</li>
<li>Excellent problem-solving skills and attention to detail</li>
<li>Strong communication skills with a customer-service approach</li>
<li>Ability to work independently and manage multiple tasks efficiently</li>
</ul>
At Trustbend Packers &amp; Movers, we recognize the importance of technology in delivering reliable logistics solutions. If you are an IT professional who thrives on problem-solving and enjoys keeping systems running seamlessly, join our Dubai team and contribute to our mission of operational excellence.</div>

Refine Development Management

<div>
 
 
 
 Position Overview
 
 :
 
 
 
 
 
 
 The
 
 IT Specialist
 
 will be responsible for managing the company&rsquo;s hardware, software, and digital infrastructure to ensure smooth daily operations. This includes providing technical support, setting up and maintaining meeting room equipment, managing IT inventory, administering communication channels, and overseeing printers and related supplies. The role requires proactive troubleshooting, hands-on technical expertise, and strong communication skills to support all departments.
 
 
 
 
 
 
 
 Key Responsibilities
 
 :
 
 
 
 
 
 
 
 Hardware &amp; Software Management
 
 
 <ul>
 <li>
 Install, configure, and maintain company hardware and software systems.
 </li>
 <li>
 Diagnose and resolve technical issues with laptops, desktops, and mobile devices.
 </li>
 <li>
 Maintain updated records of software licenses and ensure compliance.
 </li>
 </ul>
 
 
 Meeting &amp; Event Support
 
 
 <ul>
 <li>
 Set up and connect boardroom digital equipment (projectors, main screens, sound systems, conferencing tools) with laptops for seamless presentations.
 </li>
 <li>
 Provide on-site IT assistance during meetings, conferences, and company events.
 </li>
 <li>
 Manage the connection of main screens for functions and ensure all AV equipment is functioning properly.
 </li>
 </ul>
 
 
 Printer &amp; Office Equipment Management
 
 
 <ul>
 <li>
 Manage and service printers, including cartridge replacement and regular maintenance.
 </li>
 <li>
 Troubleshoot and resolve printing and scanning issues promptly.
 </li>
 </ul>
 
 
 IT Asset &amp; Inventory Control
 
 
 <ul>
 <li>
 Maintain an accurate inventory of all IT assets and equipment.
 </li>
 <li>
 Track allocation of devices and accessories to staff.
 </li>
 </ul>
 
 
 Technical Support &amp; Troubleshooting
 
 
 <ul>
 <li>
 Serve as the first point of contact for IT-related issues across the organization.
 </li>
 <li>
 Provide timely resolution of hardware, software, and network problems.
 </li>
 <li>
 Coordinate with external vendors for repairs or escalated support.
 </li>
 </ul>
 
 
 Communication Platform Administration
 
 
 <ul>
 <li>
 Manage email account creation, deletion, and access rights.
 </li>
 <li>
 Administer official WhatsApp channels and other company communication tools.
 </li>
 <li>
 Ensure secure access control to all IT systems.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 :
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology, Computer Science, or related field (preferred).
 </li>
 <li>
 Proven experience as an IT Support Specialist or similar role. (3 years)
 </li>
 <li>
 Strong knowledge of hardware, software, networking, and audiovisual equipment.
 </li>
 <li>
 Familiarity with Microsoft Office 365, Windows, and common business applications.
 </li>
 <li>
 Excellent troubleshooting and problem-solving skills.
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Work Conditions:
 
 
 <ul>
 <li>
 On-site role with occasional after-hours support for events and functions.
 </li>
 <li>
 Must be available on-call for urgent IT issues.
 </li>
 </ul>
</div>

Information Technology Specialist

Fotis International Law Firm

About Us:Fotis International is a reputable law firm known for its excellence in providing legal services across various sectors. We are seeking a dynamic and tech-savvy IT Specialist with expertise in social media and graphic design to join our team. The ideal candidate will play a key role in supporting our IT infrastructure, enhancing our digital presence, and contributing to creative design projects for both internal and client-facing materials.Job Summary:The IT Specialist will be responsible for managing and optimizing the firm&rsquo;s website, IT systems, supporting internal technology needs, and driving the firm&rsquo;s social media presence. This role combines technical IT support with creativity in graphic design, helping enhance both operational efficiency and the firm&rsquo;s branding.Key Responsibilities:Website &amp; Digital Assets:1. Support the design, development, and maintenance of the firm&rsquo;s website and other digital assets.2. Ensure the website is up-to-date, user-friendly, and optimized for search engines (SEO).3. Monitor website traffic, performance, and analytics to suggest improvements.IT Support &amp; Infrastructure:1. Oversee the firm&rsquo;s IT systems, including hardware, software, and network infrastructure, ensuring they run smoothly and efficiently.2. Troubleshoot and resolve technical issues for staff, ensuring minimal disruption to daily operations.3. Assist with setting up and maintaining cloud services, server management, and data backups.Social Media Management:1. Develop and execute social media strategies to enhance the firm&rsquo;s online presence on platforms such as LinkedIn, Twitter, Facebook, and Instagram.2. Monitor and analyze social media metrics to track performance and adjust strategies accordingly.3. Create engaging content for social media, including text, images, and videos, that aligns with the firm&rsquo;s brand voice and messaging.Graphic Design:1. Design high-quality visual content for the firm&rsquo;s website, presentations, reports, social media posts, and marketing materials.2. Collaborate with the marketing and business development teams to create branded content that reflects the firm's professional image.3. Ensure all graphic design work is in line with the firm&rsquo;s visual identity and standards.Training &amp; Support:1. Provide training to staff on IT-related tools, social media best practices, and software updates.2. Stay updated on emerging IT technologies, social media trends, and design tools to bring fresh ideas to the firm.Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT, social media and graphic design: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

IT specialist with background in social media graphic design

Confidential

<div>
 
 
 Position Overview:
 
 
 
 The Information Technology Help Desk Specialist plays a critical role in ensuring smooth day-to-day operations by providing first-line technical support to all internal users across the company. Acting as the first point of contact for IT-related requests, this role is responsible for diagnosing and resolving hardware, software, and network issues efficiently, while delivering exceptional service to employees at all levels. The Specialist will manage support tickets, maintain accurate records of incidents and IT assets, and collaborate with senior IT team members to escalate and resolve complex issues. This position requires a solutions-driven professional with strong technical knowledge, excellent communication skills, and the ability to translate technical concepts into clear, user-friendly guidance.
 
 
 
 Responsibilities:
 
 
 
 IT Support &amp; Issue Resolution
 
 <ul>
 <li>
 Act as the first point of contact for all IT-related queries, providing timely and professional support via phone, email, and in person.
 </li>
 <li>
 Diagnose, troubleshoot, and resolve technical issues involving hardware, software, peripherals, and network connectivity.
 </li>
 <li>
 Escalate unresolved or complex issues to senior IT team members or external vendors while ensuring proper follow-up.
 </li>
 </ul>
 
 Systems Administration
 
 <ul>
 <li>
 Manage and support Google Workspace accounts, including email setup, access permissions, and security configurations.
 </li>
 <li>
 Provide user support and troubleshooting for MS Dynamics ERP, coordinating with functional and technical teams to address issues.
 </li>
 <li>
 Maintain user accounts, passwords, and permissions in accordance with IT security policies.
 </li>
 </ul>
 
 Hardware &amp; Software Management
 
 <ul>
 <li>
 Install, configure, and maintain laptops, desktops, mobile devices, and printers.
 </li>
 <li>
 Ensure that all devices and software comply with company standards and licensing requirements.
 </li>
 <li>
 Maintain accurate records of IT assets, licenses, and warranties.
 </li>
 </ul>
 
 Onboarding &amp; Training
 
 <ul>
 <li>
 Support new employee onboarding by provisioning accounts, configuring equipment, and providing IT orientation.
 </li>
 <li>
 Develop and deliver basic training sessions or guides to enhance user proficiency in company systems.
 </li>
 </ul>
 
 Network &amp; Infrastructure Support
 
 <ul>
 <li>
 Perform routine checks on network connectivity, server health, and security systems.
 </li>
 <li>
 Assist in the implementation of system upgrades, patches, and preventive maintenance activities.
 </li>
 </ul>
 
 Process Improvement &amp; Projects
 
 <ul>
 <li>
 Contribute to IT projects aimed at improving efficiency, security, and user experience.
 </li>
 <li>
 Provide input for the development of IT support policies, procedures, and best practices.
 </li>
 <li>
 Participate in technology rollouts, migrations, and change management initiatives.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 Minimum of 4 years&rsquo; experience in an IT support or help desk role, preferably within a corporate environment.
 </li>
 <li>
 Proficiency in supporting Google Workspace, including email administration, drive management, and security settings.
 </li>
 <li>
 Experience in supporting MS Dynamics ERP, with the ability to liaise with functional and technical teams for troubleshooting.
 </li>
 <li>
 Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, and VPN.
 </li>
 <li>
 Familiarity with IT ticketing systems, asset management tools, and remote support applications.
 </li>
 <li>
 Experience in hardware setup, configuration, and maintenance for laptops, desktops, mobile devices, and printers.
 </li>
 <li>
 Awareness of IT security protocols, user access control, and data protection best practices.
 </li>
 <li>
 Driving licence
 </li>
 <li>
 Bilingual (English and Arabic) preferred.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills
 
 
 <ul>
 <li>
 Tech-savvy with a strong aptitude for learning and applying emerging tools, including AI-driven solutions, to improve IT support efficiency.
 </li>
 <li>
 Service-oriented mindset with a genuine commitment to supporting colleagues and resolving issues efficiently.
 </li>
 <li>
 Strong interpersonal and communication skills, with the ability to build rapport across diverse teams.
 </li>
 <li>
 Analytical and logical thinker, capable of troubleshooting problems methodically and effectively.
 </li>
 <li>
 Organised and detail-focused, ensuring accuracy in documentation, asset tracking, and ticket management.
 </li>
 <li>
 Adaptable and resourceful, able to handle shifting priorities and urgent requests with composure.
 </li>
 <li>
 Proactive and self-motivated, with a continuous learning mindset and openness to adopting new technologies.
 </li>
 <li>
 Collaborative team player, willing to share knowledge and support colleagues to achieve shared goals.
 </li>
 </ul>
 
 
</div>

Information Technology Help Desk

YORK INTERNATIONAL HOTEL

We are seeking a skilled and proactive IT Administrator / IT Support professional to join our team in the UAE. The ideal candidate will have hands-on UAE experience working in 3-4 star hotel, providing IT support and managing the hotel&rsquo;s IT infrastructure.Key Responsibilities <ul><li>Provide technical support to hotel staff and management</li><li>Manage and troubleshoot network infrastructure, including LAN/Wi-Fi connectivity</li><li>Support and maintain IDS software and other hotel management software</li><li>Handle EPABX systems and ensure smooth communication operations</li><li>Maintain hardware and software inventory</li><li>Ensure data security and perform regular backups</li><li>Assist in the implementation of IT projects and upgrades</li><li>Ensure compliance with hotel IT policies and standards</li><li>Requirements</li><li>Proven experience as an IT Support / IT Administrator in the hotel industry (3-4 star hotels)</li><li>Knowledge of IDS (Intrusion Detection System) software</li><li>Strong understanding of networking, including routers, switches, and wireless systems</li><li>Experience with EPABX systems</li><li>Immediate availability to join</li></ul>Preferred Skill<ul><li>Excellent problem-solving skills</li><li>Good communication and interpersonal skills</li><li>Ability to work under pressure and prioritize tasks</li><li>Join us immediately and be a part of a dynamic hospitality environment</li></ul>How to ApplyPlease send your updated CV for interview call and final selection.Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per month

IT Administrator

Dejavu General Trading LLC

We are seeking a proactive IT Executive to join our team. The role involves managing and maintaining the company&rsquo;s IT infrastructure while also supporting digital marketing activities.Key Responsibilities:<ul><li>Manage and maintain office IT infrastructure (networks, servers, printers, software, and security).</li><li>Provide technical support and troubleshoot hardware/software issues for staff.</li><li>Ensure data backup, system updates, and IT security compliance.</li><li>Support the marketing team in executing digital marketing campaigns (social media, Google Ads, SEO basics).</li><li>Create simple marketing visuals and creatives using Canva or similar tools.</li><li>Coordinate with vendors and service providers for IT and marketing requirements.</li><li>Maintain documentation of IT assets, licenses, and accounts.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li><li>1&ndash;2 years of relevant experience in a similar role.</li><li>Hands-on experience with IT systems, networking, and troubleshooting.</li><li>Knowledge of security and cloud platforms.</li><li>Familiarity with digital marketing tools (Meta Ads Manager, Google Ads, SEO, Analytics).</li><li>Basic graphic design skills (Canva required; Photoshop/Illustrator is a plus).</li><li>Strong communication skills and ability to work cross-functionally.</li></ul>Benefits: Company Visa, Medical Insurance, Annual paid leave.Drop your resume : Hr@gotalk.aeJob Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

IT Executive

Explore 3669+ It support specialist in Dubai this September. Find roles across top companies and apply now to boost your career.

3669 it support specialist jobs IN Dubai

IT Support Specialist

IT Support Specialist

Information Technology Specialist

IT specialist with background in social media graphic design

Information Technology Help Desk

IT Administrator

IT Executive