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it support specialist

RAS Investment Group

​We are seeking a motivated and tech-savvy Junior IT Specialist to join our growing IT team. In this role, you will be the first point of contact for internal staff seeking technical assistance. You will handle basic hardware and software troubleshooting, maintain IT inventory, and assist in network setup. This is an excellent opportunity for a fresh graduate or early-career professional looking to develop their skills in a dynamic corporate environment.​Key Responsibilities:​Technical Support: Provide day-to-day technical support for employees regarding hardware (PCs, laptops, printers) and software applications.​System Maintenance: Assist in installing, configuring, and updating operating systems (Windows/macOS) and standard corporate software.​User Management: Manage user accounts, permissions, and passwords within Active Directory or Microsoft / Google Workspace.​Troubleshooting: Diagnose and resolve basic network connectivity issues (Wi-Fi, LAN, VPN).​Inventory &amp; Documentation: Maintain an accurate inventory of IT assets (hardware, licenses) and document common technical issues and solutions.​Requirements &amp; Qualifications:​Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).​Experience: 1&ndash;2 years of experience in an IT support or Helpdesk role.​Technical Skills:​Good knowledge of Windows 10/11 and macOS environments.​Basic understanding of networking concepts (TCP/IP, DNS, DHCP).​Familiarity with Microsoft 365 or Google Workspace administration is a plus.​Soft Skills: Strong problem-solving abilities, excellent communication skills, and a high level of patience and customer-service orientation.Pay: AED2,000.00 - AED2,500.00 per hourApplication Question(s):<ul><li>Can you join immediately? </li><li>What Is your salary Expectation?</li></ul>Work Location: In person

Junior IT Officer

First Flight Courier ME LLC

We are seeking a skilled IT Support Engineer to join our team at First Flight Couriers LLC. As an IT Support Engineer, you will play a crucial role in maintaining and managing our organization's IT infrastructure. The ideal candidate will have a strong understanding of hardware, networking, and basic knowledge about software and APIs, coupled with a minimum of four years of relevant experience.Responsibilities:<ul><li>Install, configure, and maintain hardware and software components of our IT infrastructure, including endpoints such as desktops, laptops, and printers.</li><li>Troubleshoot hardware, software, and network issues to ensure smooth operations.</li><li>Implement and manage endpoint security solutions to protect against malware, viruses, and unauthorized access.</li><li>Configure and manage firewalls to control incoming and outgoing network traffic, ensuring network security and compliance with organizational policies.</li><li>Experience with system monitoring tools and security protocols.</li><li>Monitor endpoint and firewall logs for security incidents and anomalies, taking proactive measures to mitigate risks.</li><li>Provide technical support and assistance to end-users.</li><li>Collaborate with other IT team members and departments to implement new technology solutions.</li><li>Ability to work independently and in a team environment. Strong analytical and problem-solving abilities.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field (preferred). Equivalent experience or relevant certifications may be considered.</li><li>Minimum of four years of experience as an IT Administrator or similar role, with specific experience</li><li>Strong understanding of endpoint security concepts, including antivirus, and endpoint detection and response (EDR).</li><li>Proficiency in troubleshooting endpoint and firewall issues, including network connectivity and access control problems.</li><li>Familiarity with industry-standard endpoint security tools and firewall management platforms.</li><li>Excellent communication and interpersonal skills, with the ability to communicate technical concepts effectively.</li><li>Ability to work independently and in a team environment. Strong analytical and problem-solving abilities.</li><li>Commitment to continuous learning and professional development in the field of endpoint security and firewall administration.</li></ul>Pay: Up to AED3,000.00 per monthWork Location: In person

IT Support Engineer

Tristar Group

<div>
 
 
 We are looking to hire an IT Support Executive for the Dubai Office in UAE.
 
 
 
 
 
 
 
 Job Summary
 
 
 
 The IT Technician will provide end-user support, manage Microsoft Intune and Microsoft 365 environments, maintain IT infrastructure, endpoint security, firewall management, printer management, patch management, and ensure smooth IT operations across all locations.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide Level 1 &amp; Level 2 support for desktops, laptops, printers, mobile devices, and business applications.
 </li>
 <li>
 Manage Microsoft Intune, Windows Autopilot, device enrollment, compliance policies, configuration profiles, and application deployment.
 </li>
 <li>
 Administer Microsoft 365, Microsoft Entra ID (Azure AD), MFA, mailboxes, and group management.
 </li>
 <li>
 Manage and monitor firewalls, VPN connectivity, web filtering, security policies, and network access controls.
 </li>
 <li>
 Monitor security alerts, investigate incidents, and collaborate with SOC teams on threat detection and incident response
 </li>
 <li>
 Administer Print Management System, printer queues, secure printing, print policies, and printer troubleshooting.
 </li>
 <li>
 Support and monitor VMware vSphere/ESXi environments
 </li>
 <li>
 Perform patch management and vulnerability remediation using Intune &amp; Third-party Windows Update for Business, and security tools.
 </li>
 <li>
 Monitor and maintain endpoint security, BitLocker, Microsoft Defender, EDR, and compliance status.
 </li>
 <li>
 Support Active Directory, Windows Servers, DNS, DHCP, VPN, Wi-Fi, switches, and network troubleshooting.
 </li>
 <li>
 Monitor backup jobs and support disaster recovery activities.
 </li>
 <li>
 Maintain IT asset inventory, documentation, and ITSM tickets.
 </li>
 <li>
 Coordinate with vendors and support regional users.
 </li>
 <li>
 Assist with cybersecurity audits, compliance requirements, and security incident response.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 5&ndash;7 years of IT Infrastructure and Support experience.
 </li>
 <li>
 Hands-on experience with Microsoft Intune, Microsoft 365, VMware, firewall administration, and endpoint management.
 </li>
 </ul>
</div>

IT Support Executive

EIGER MARVEL HUMAN RESOURCES CONSULTANCIES

IT Assistant (L1, L2 &amp; L3 Support)Job Summary We are seeking a skilled IT Assistant to provide L1, L2, and L3 technical support across IT infrastructure, networking, cloud platforms, cybersecurity, and end-user systems. The ideal candidate will ensure smooth IT operations, troubleshoot technical issues, and support enterprise technologies across multiple locations.Key Responsibilities<ul><li>Provide technical support for desktops, laptops, printers, mobile devices, and network connectivity.</li><li>Manage user accounts, Microsoft 365, Active Directory, email setup, and access permissions.</li><li>Troubleshoot hardware, software, server, and network-related issues.</li><li>Configure and support switches, routers, firewalls, VPNs, and Wi-Fi systems.</li><li>Administer cloud platforms such as Microsoft Azure, AWS, and Microsoft 365.</li><li>Support virtualization environments including VMware and Hyper-V.</li><li>Monitor cybersecurity tools, endpoint protection, backups, and disaster recovery processes.</li><li>Maintain IT documentation, asset inventory, and infrastructure reports.</li><li>Assist with office IT setup, system upgrades, migrations, and infrastructure projects.</li></ul>Requirements<ul><li>Bachelor's Degree or Diploma in IT, Computer Science, or related field.</li><li>4&ndash;7 years of experience in IT support and infrastructure management.</li><li>Strong knowledge of Microsoft 365, Active Directory, Networking, Cloud Platforms, Virtualization, Firewalls, and Cybersecurity.</li><li>Experience with Azure, AWS, VMware, Hyper-V, VPNs, and helpdesk ticketing systems.</li><li>Excellent troubleshooting, communication, and problem-solving skills.</li></ul>Preferred Certifications<ul><li>CompTIA A+, Network+</li><li>Cisco CCNA</li><li>Microsoft Certifications</li><li>Azure Fundamentals</li><li>AWS Cloud Practitioner</li></ul>Pay: AED5,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>A user cannot access the company network, email, and shared drives. How would you troubleshoot and resolve the issue?</li><li>. Describe a situation where you had to resolve a critical server, network, or cloud-related issue. What was the problem, and how did you fix it?</li><li>What measures would you implement to improve cybersecurity within an organization?</li></ul>Work Location: In person

IT Assistant (L1, L2, L3)

ELE Interior Design

<div>
 
 
 IT Specialist
 
 
 
 Position Overview
 
 
 Ele Interior Design is seeking an experienced and strategic
 
 IT Specialist
 
 to lead and oversee the company&rsquo;s technology infrastructure and digital transformation initiatives. The successful candidate will ensure the reliability, security, and efficiency of all IT systems while supporting business operations, design teams, and future growth through innovative technology solutions.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Develop, implement, and manage the company&rsquo;s overall IT strategy aligned with business objectives.
 
 </li>
 <li>
 Oversee the installation, maintenance, and optimization of hardware, software, servers, networks, and cloud-based systems.
 
 </li>
 <li>
 Lead and manage IT support operations, ensuring timely resolution of technical issues across all departments.
 
 </li>
 <li>
 Establish and maintain cybersecurity policies, data protection measures, backup procedures, and disaster recovery plans.
 
 </li>
 <li>
 Manage network infrastructure, servers, Wi-Fi systems, and security monitoring solutions.
 
 </li>
 <li>
 Oversee IT asset management, including procurement, inventory control, allocation, maintenance, and lifecycle planning.
 
 </li>
 <li>
 Evaluate, implement, and manage enterprise software solutions, ensuring seamless integration across departments.
 
 </li>
 <li>
 Support and optimize business platforms.
 
 </li>
 <li>
 Research and introduce AI technologies and automation tools to improve productivity, workflows, and operational efficiency.
 
 </li>
 <li>
 Ensure proper organization, access control, and security of company files, shared drives, and digital documentation.
 
 </li>
 <li>
 Collaborate with design and project teams to support specialized software used in interior design, architecture, and visualization.
 
 </li>
 <li>
 Develop IT policies, procedures, and best practices to ensure compliance and operational consistency.
 
 </li>
 <li>
 Prepare IT budgets, manage vendor relationships, negotiate software and hardware purchases, and monitor technology-related expenses.
 
 </li>
 <li>
 Generate regular reports on IT performance, cybersecurity, assets, and ongoing projects for senior management.
 
 </li>
 <li>
 Lead IT projects, including system upgrades, migrations, infrastructure improvements, and digital transformation initiatives.
 
 </li>
 </ul>
 Requirements &amp; Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
 
 </li>
 <li>
 Minimum of 5&ndash;8 years of experience in IT, including leadership or management responsibilities.
 
 </li>
 <li>
 Strong expertise in network administration, server management, cybersecurity, cloud technologies, hardware, and software systems.
 
 </li>
 <li>
 Comprehensive understanding of IT infrastructure, system architecture, and enterprise technology management.
 
 </li>
 <li>
 Familiarity with software commonly used in design, architecture, or construction companies, with the ability to support creative and technical teams.
 
 </li>
 <li>
 AI-literate with experience using or implementing AI-powered business tools
 
 </li>
 <li>
 Experience with the
 
 Zoho
 
 system is highly preferred.
 
 </li>
 <li>
 Advanced knowledge of Microsoft 365, Windows environments, and business productivity platforms.
 
 </li>
 <li>
 Excellent analytical, problem-solving, organizational, and project management skills.
 
 </li>
 <li>
 Strong communication and leadership abilities, with the capacity to explain technical concepts to non-technical stakeholders.
 
 </li>
 <li>
 Experience managing IT vendors, software licensing, procurement, and technology budgets.
 
 </li>
 <li>
 Ability to work independently, prioritize multiple projects, and thrive in a fast-paced environment.
 
 </li>
 <li>
 Previous experience in an interior design, architecture, engineering, or construction company is preferred.
 
 </li>
 <li>
 Valid driving license with own vehicle is an advantage.
 
 
 
 </li>
 </ul>
 Requirements
 
 
 Requirements &amp; Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
 
 </li>
 <li>
 Minimum of 5&ndash;8 years of experience in IT, including leadership or management responsibilities.
 
 </li>
 <li>
 Strong expertise in network administration, server management, cybersecurity, cloud technologies, hardware, and software systems.
 
 </li>
 <li>
 Comprehensive understanding of IT infrastructure, system architecture, and enterprise technology management.
 
 </li>
 <li>
 Familiarity with software commonly used in design, architecture, or construction companies, with the ability to support creative and technical teams.
 
 </li>
 <li>
 AI-literate with experience using or implementing AI-powered business tools
 
 </li>
 <li>
 Experience with the
 
 Zoho
 
 system is highly preferred.
 
 </li>
 <li>
 Advanced knowledge of Microsoft 365, Windows environments, and business productivity platforms.
 
 </li>
 <li>
 Excellent analytical, problem-solving, organizational, and project management skills.
 
 </li>
 <li>
 Strong communication and leadership abilities, with the capacity to explain technical concepts to non-technical stakeholders.
 
 </li>
 <li>
 Experience managing IT vendors, software licensing, procurement, and technology budgets.
 
 </li>
 <li>
 Ability to work independently, prioritize multiple projects, and thrive in a fast-paced environment.
 
 </li>
 <li>
 Previous experience in an interior design, architecture, engineering, or construction company is preferred.
 
 </li>
 <li>
 Valid driving license; own vehicle is an advantage.
 
 </li>
 </ul>
</div>

IT Specialist

Vanderlande

<div>
 
 Together we make a difference
 
 
 
 We are a leading provider of innovative, high-performance solutions for airport logistics. Our portfolio includes products and services for baggage and cargo handling, advanced software for the digitalization of logistics processes, and a comprehensive range of maintenance and support services. Our major clients include renowned airports and airlines around the world.
 
 
 Join our
 
 Digital IT team
 
 as an
 
 IT Specialist
 
 in Dubai, UAE, where you will play a key role in managing cloud infrastructure and application administration within a dynamic and fast-paced environment.
 
 
 
 What are my responsibilities?
 
 
 
 <ul>
 <li>
 Work within a DevOps environment and support rapid infrastructure deployments in collaboration with software developers.
 </li>
 <li>
 Support 24/7 IT operations, including system monitoring and incident response.
 </li>
 <li>
 Administer cloud-based systems, including installation, configuration, patching, and security management.
 </li>
 <li>
 Monitor applications and infrastructure proactively to ensure service availability.
 </li>
 <li>
 Handle incidents and problems, ensuring resolution within agreed SLAs.
 </li>
 <li>
 Manage software deployments, upgrades, and system enhancements.
 </li>
 <li>
 Support technologies such as Docker, SQL, MongoDB, APIs, and DataOps tools such as StreamSets.
 </li>
 <li>
 Support application environments involving Enterprise Java, VB, and GitHub.
 </li>
 <li>
 Perform Windows and Linux server installation, administration, and maintenance.
 </li>
 <li>
 Support IT network administration and related operational activities.
 
 
 </li>
 </ul>
 
 What do I need to qualify for the role?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, IT Engineering, or a related field.
 </li>
 <li>
 Minimum 3 years of experience in cloud infrastructure and services.
 </li>
 <li>
 Hands-on experience with databases, end-user applications, and system administration.
 </li>
 <li>
 Experience with Enterprise Java, VB, and GitHub applications.
 </li>
 <li>
 Strong knowledge of cloud system administration, including configuration, patching, and security.
 </li>
 <li>
 Relevant IT certifications would be an advantage.
 </li>
 <li>
 Ability to work in shifts and manage responsibilities independently under pressure.
 </li>
 <li>
 Strong problem-solving, critical-thinking, organization, and time-management skills.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
 </li>
 </ul>
</div>

IT Specialist - Cloud Administrative

Emirates NBD

<div>About ENBD
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. 
Job Overview:
As a Team Head &ndash; Investment Advisory at Emirates NBD, your role is to holds a team of Investment Advisors from Junior to Senior grades and resumes full responsibility for the Investment Advice and related work being carried out by the team members. While liaising with key clients and the Relationship Managers directly, the position holder also assumes quality assurance tasks for his team members. 
Key Responsibilities:
<ul><li>Provide specialist investment advice and support to Relationship Managers and advisory clients across asset classes and investment products.
</li><li>Grow investment assets under management by identifying investment opportunities, supporting client acquisition, and driving investment-related income.
</li><li>Manage client investment accounts by preparing CIP/IPS documents, monitoring profiles, and ensuring trades are properly executed and recorded.
</li><li>Conduct portfolio performance reviews, analyze asset allocation and suitability, and recommend investment switches or new ideas.
</li><li>Act as a key client contact for complex investment discussions, enhancing client engagement and satisfaction.
</li>Lead and develop the Investment Advisory team by overseeing activities, driving revenue targets, maintaining quality standards, and supporting team capability development. 
<li>
</li></ul>Skills and Experience:
<ul><li>Minimum 7 years of financial services experience, including at least 5 years in investment-related roles.
</li><li>Preferred 3&ndash;5 years of Private Banking experience with a strong investment focus.
</li><li>Strong knowledge of investment products, services, pricing, legal provisions, and delivery processes.
</li><li>In-depth understanding of financial markets, equity and bond markets, unit trusts, and personal investment services.
</li><li>Solid specialist expertise in investment theory, securities dealing, Forex trades, and treasury-related procedures.
</li><li>Proven leadership experience, including managing large and diverse teams and developing team capabilities.
</li>Proficiency in Russian language. 
<li>
</li></ul><div>There&rsquo;s never been a better time to join Emirates NBD.
</div>We&rsquo;re one of the region&rsquo;s most recognizable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. 
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.</div>

Team Head – Investment Advisory

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