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it support specialist

KMRG, LLC

<div>Title: IT Help Desk Specialist 
Location: Washington, DC 
Schedule: Full-time, onsite Monday-Friday 
Salary: $108,000 - $125,000 
 
We are seeking an experienced IT Help Desk Specialist to support the Congressional Budget Office (CBO) in Washington, DC. Your scope of work will include supporting CBO&rsquo;s IT service environment through user support, endpoint operations, access support, technology coordination, and routine service improvements that help agency staff work securely and efficiently. 
 
This is a full-time opportunity in which we&rsquo;ll provide competitive pay, job stability, and security. 
 
Apply today! 
 
RESPONSIBILITIES 
Support Help Desk &amp; User Support<ul><li>
Manage help desk requests through CBO&rsquo;s ticketing system from intake through resolution</li><li>
Support a moderate ticket workload with occasional advanced troubleshooting needs</li><li>
Provide timely technical support to CBO staff for hardware, software, and endpoint issues</li><li>
Troubleshoot mobile device, authentication, connectivity, and secure access issues</li><li>
Guide users on equipment, collaboration tools, cloud services, and self-service resources</li><li>
Deliver clear ticket updates, resolution notes, and user communications through approved channels</li><li>
Respond to assigned daily office technology support needs</li><li>
Assist with conference room technology support and related user assistance</li></ul>
Device Deployment &amp; Endpoint Support<ul><li>
Prepare computer equipment for deployment using onboarding and division-specific requirements</li><li>
Image, configure, deploy, validate, and inventory Windows desktops for end users</li><li>
Configure, deploy, validate, and inventory macOS systems for end users</li><li>
Validate deployed devices against approved security baselines and inventory records</li><li>
Install, troubleshoot, maintain, upgrade, and patch employee hardware and software</li><li>
Maintain peripheral components, firmware updates, and approved security configurations</li><li>
Register and configure iOS and Android devices in enterprise MDM platforms</li><li>
Load and verify software packages through approved imaging and patching tools</li><li>
Check configuration baselines through Ivanti EPM, KACE, or equivalent tools</li><li>
Support workstation deployments, refreshes, data migrations, and recovery operations</li></ul>
System Administration &amp; Troubleshooting<ul><li>
Diagnose MFA failures, identity anomalies, endpoint irregularities, and access issues</li><li>
Resolve network connectivity problems and endpoint performance issues using sound judgment</li><li>
Analyze Windows Event Viewer data to identify errors, patterns, and corrective actions</li><li>
Review macOS Console diagnostics, system logs, and monitoring data to resolve issues</li><li>
Monitor log output to validate image integrity, patch levels, and security compliance</li><li>
Administer Microsoft Entra ID / Active Directory environments with IAM governance</li><li>
Support user account provisioning, group policy adjustments, and identity lifecycle management</li><li>
Manage macOS and iOS enrollment, configuration profiles, FileVault, and authentication integration</li><li>
Apply JAMF and Microsoft Intune for endpoint automation and configuration management</li><li>
Use approved endpoint tools to support automation, policy enforcement, and device management</li></ul>
Security &amp; Asset Support<ul><li>
Validate image integrity, patch levels, endpoint security policies, and approved configurations</li><li>
Apply information security and information assurance principles in customer support activities</li><li>
Support encryption, data loss prevention, and secure credential handling during support work</li><li>
Assist with patch management and vulnerability remediation cycles across supported endpoints</li><li>
Coordinate remediation of critical and high-severity findings based on Nessus scan results</li><li>
Replace defective or obsolete components and document hardware, software, and asset changes</li><li>
Perform secure drive sanitization and destruction using BitRaser or other approved tools</li><li>
Maintain required documentation and certificates for secure drive destruction activities</li></ul>
Documentation &amp; Team Coordination<ul><li>
Create SOPs, knowledge base articles, user guides, technical procedures, and automation scripts</li><li>
Document technical procedures in a clear format for users and internal support teams</li><li>
Support Tier I personnel by promoting best practices, reviewing escalations, and resolving issues</li><li>
Coordinate with Service Desk and Network Operations teams on support and escalation needs</li><li>
Partner with Cloud Services, Engineering, Development, and Cybersecurity teams as needed</li><li>
Identify recurring problem trends and recommend practical mitigation strategies</li><li>
Recommend remedial actions such as driver updates, policy changes, or imaging corrections</li><li>
Assist with outages, service disruptions, emergencies, and incident response activities</li></ul> 

REQUIRED BACKGROUND
<ul><li>Experience with imaging, deployment, configuration management, and security baselines</li><li>
Experience using Ivanti, KACE, Microsoft Intune, JAMF, or similar endpoint tools</li><li>
Experience deploying software, managing devices, enforcing policies, and automating routine tasks</li><li>
Experience supporting AWS-hosted resources, identity services, and hybrid infrastructure integrations</li><li>
Strong understanding of advanced system administration and patch management</li><li>
Strong understanding of baseline configuration and automated imaging processes</li><li>
Strong understanding of cloud and hybrid environment management</li><li>
Strong understanding of Zero Trust security principles</li><li>
Knowledge of organizational security, compliance, and configuration standards</li><li>
Excellent customer service and problem-solving skills</li></ul> 

REQUIRED CAPABILITIES<ul><li>
Must be able to support macOS and Windows systems in an enterprise environment</li><li>
Ability to manage and troubleshoot Microsoft Entra ID / Active Directory services</li><li>
Ability to support MFA, role-based access controls, and AWS-integrated identity solutions</li><li>
Ability to diagnose authentication, connectivity, and endpoint performance issues</li><li>
Ability to analyze system logs, Windows Event Viewer data, and macOS Console diagnostics</li><li>
Ability to coordinate with Service Desk, Network Operations, and Cybersecurity teams</li><li>
Ability to support timely investigation, escalation, and remediation of technical issues</li><li>
Ability to troubleshoot and improve endpoint deployment workflows</li><li>
Ability to ensure endpoint, user, and network interactions follow security standards</li><li>
Ability to communicate clearly and effectively with users and technical teams</li><li>
Ability to document technical procedures and create user-friendly guides</li><li>
Ability to mentor Level I technicians and strengthen Service Desk capability</li><li>
Ability to prioritize tasks, meet tight deadlines, and remain professional and responsive</li></ul> 

LOCATION
<ul><li>Washington, DC 20515</li></ul> 

TRAVEL<ul><li>
Travel may be required</li></ul> 

WORK HOURS<ul><li>
Monday&ndash;Friday, 40 hours per week</li></ul> 

TELEWORK<ul><li>
N/A</li></ul> 

CLEARANCE<ul><li>
U.S. citizenship required as it supports the U.S. federal government
</li></ul> 
CLIENT<ul><li>
 Congressional Budget Office (CBO)</li></ul> 

EMPLOYMENT CLASSIFICATION<ul><li>
Employment Classification Eligibility &mdash; Exempt
</li></ul> 
****************** 
 
KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law. 
 
Other Considerations. Applicants will be subject to a background investigation. Individual&rsquo;s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time. 

rNO5p5LJry</div>

IT Help Desk Specialist

SAIC

<div>Job ID: 2613672
Location: Remote Work, DC, US
Date Posted: 2026-06-15
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_REMOTE 
Description
SAIC is hiring for a remote Help Desk Specialist.
Duties generally include but are not limited to the following:<ul><li>
Answer and respond to customers' requests via phone and email</li><li>
Identify, research, and resolve customer issues</li><li>
Provide accurate and timely ticket documentation</li><li>
Meet and exceed required metrics and Service Level Agreements (SLAs)</li><li>
Provide timely updates and follow up to customers</li><li>
Escalate to internal representatives or system support specialists when appropriate</li><li>
Identify and appropriately communicate recurring problems</li><li>
Evaluates and prioritizes customer problems and complaints</li><li>
Comply with documented regulations, processes, and procedures</li><li>
Other responsibilities as may be required by management</li></ul>
Qualifications
Qualifications
Required Skills and Qualifications:<ul><li>
Bachelor&rsquo;s Degree and/or 5 years relative work experience</li><li>
1+ year experience in help desk/call center environment</li><li>
Excellent oral and written communication skills</li><li>
Strong problem-solving skills</li><li>
Team player with a strong commitment to customer satisfaction</li><li>
Must be a US Citizen and able to obtain a Public Trust</li></ul> 
Preferred Skills and Qualifications:<ul><li>
HDI Customer Service Representative certification</li><li>
Experience with ServiceNow</li><li>
Knowledge with government clients/environments</li></ul>
Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.</div>

Help Desk Specialist

Sitevis LTD

<div>
 
 
 Job Title:
 
 Desktop Support Engineer
 
 
 
 Experience Level:
 
 3&ndash;4 Years
 
 
 
 Location:
 
 Onsite &ndash; Washington, USA
 
 
 
 Job Type: C2C/1099
 
 
 
 
 
 
 
 Job Summary
 
 
 
 We are looking for an experienced Desktop Support Engineer (L1) to provide onsite technical support to end users. The ideal candidate will have 3&ndash;4 years of hands-on experience in desktop support along with strong communication skills. The role involves resolving technical issues, supporting IT infrastructure, and delivering high-quality end-user support in a fast-paced environment
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide onsite L1 support for desktops, laptops, printers, and peripheral devices
 </li>
 <li>
 Install, configure, and troubleshoot Windows operating systems and business application
 </li>
 <li>
 Handle user issues related to email, software, and system acces
 </li>
 <li>
 Perform hardware troubleshooting, upgrades, and replacement
 </li>
 <li>
 Manage user accounts, password resets, and permissions (Active Directory)
 </li>
 <li>
 Support IT onboarding/offboarding activities for employees
 </li>
 <li>
 Troubleshoot basic network issues (LAN/Wi-Fi connectivity, IP conflicts, DNS issues)
 </li>
 <li>
 Use ticketing systems to log, track, and resolve incidents within SLA timelines
 </li>
 <li>
 Coordinate with L2/L3 teams for issue escalation and resolution
 </li>
 <li>
 Maintain asset inventory and documentation
 </li>
 </ul>
 
 
 Required Skills &amp; Qualification
 
 
 <ul>
 <li>
 3&ndash;4 years of experience in Desktop/End-User Support
 </li>
 <li>
 Strong knowledge of Windows OS (Windows 10/11) and Microsoft Office 365
 </li>
 <li>
 Hands-on experience with Active Directory and user management
 </li>
 <li>
 Familiarity with ticketing tools such as ServiceNow, Jira, or similar
 </li>
 <li>
 Basic networking knowledge (TCP/IP, DNS, DHCP, VPN)
 </li>
 <li>
 Strong troubleshooting and analytical skills
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT, Computer Science, or related field
 </li>
 <li>
 Certifications such as CompTIA A+, Microsoft Certified, or equivalent
 </li>
 <li>
 Experience with remote support tools and ITIL processes
 </li>
 </ul>
 
 
 Soft Skills
 
 
 <ul>
 <li>
 Excellent customer service and communication skills
 </li>
 <li>
 Ability to work onsite and interact directly with end users
 </li>
 <li>
 Strong problem-solving mindset
 </li>
 <li>
 Ability to prioritize tasks and manage time effectively
 </li>
 </ul>
 
 
 Additional Information
 
 
 <ul>
 <li>
 This is a fully onsite role
 </li>
 <li>
 Candidate must be comfortable working in a German-speaking environment
 </li>
 <li>
 Immediate joiners preferred (if applicable)
 </li>
 </ul>
 
 
</div>

Information Technology Support Technician

West 4th Strategy

<div>Help Desk &ndash; Tier I
ROLE
We need an experienced Help Desk Analyst at the U.S. Securities and Exchange Commission (SEC). The SEC's Division of Corporation Finance reviews public company filings to ensure investors are provided with the material information they need to make informed investment decisions. The Disclosure Review Program (DRP) System &mdash; also known as SWAT (System of Workflow and Activity Tracking) is the cloud-based platform that enables this review work, integrating with EDGAR and other SEC systems to support the review of transactional and annual filings. In this role, you will serve as the primary customer interface for Tier 1 support, managing the SWAT-Help mailbox, triaging and resolving incoming requests, maintaining helpdesk documentation, and delivering structured reporting on incident trends to SEC stakeholders. This is a full-time, remote opportunity. We can offer a competitive salary and a comprehensive benefits package.
RESPONSIBILITIES<ul><li>
Deliver responsive Tier 1 support as the primary customer interface, managing the SWAT-Help mailbox, triaging incoming requests, and resolving issues at first contact wherever possible.</li><li>
Meet or exceed all SLAs across all severity levels by maintaining clear escalation paths, documented triage workflows, and real-time visibility into ticket status.</li><li>
Own all helpdesk Standard Operating Procedures, work instructions, user guides, and reference libraries, with the Operations Lead/Manager authoring and maintaining these artifacts in close collaboration with the project team.</li><li>
Continuously optimize the knowledge base to keep content accurate, well-structured, and easy to search, reducing repeat ticket volume and empowering users to resolve common issues independently.</li><li>
Automate routine support interactions, including troubleshooting steps, status update, and user management workflows, to reduce manual effort and increase overall service efficiency.</li><li>
Provide structured reporting and operational visibility on a quarterly cadence, summarizing incident statistics, outage reports, and trend analysis, delivered to SEC stakeholders.</li></ul>
REQUIRED SKILLS/EXPERIENCE<ul><li>
Troubleshooting: Proficiency in diagnosing software and application errors, operating systems (Windows, Linux), and basic network connectivity.</li><li>
Incident Management: Experience working within Tier 1 to Tier 3 escalation structures.</li><li>
Ticketing Systems: Familiarity with incident management platforms like ServiceNow, Jira.</li><li>
Analytical Thinking: Strong problem-solving skills and the ability to identify the root cause of an issue rather than just treating the symptoms.</li><li>
Software/Database Knowledge: Understanding of SQL, API basics, HTML/CSS, or various coding languages (like Java) is a major plus for debugging specific software products.</li></ul>
DESIRED SKILLS/EXPERIENCE<ul><li>
AI Experience: Some exposure to AI technologies including GitHub Copilot.</li></ul>
REQUIRED EDUCATION / CERTIFICATIONS<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Cybersecurity, or a related field</li><li>
Certifications: CompTIA A+ or HDI Customer Service Representative (CSR) certifications are highly valued for entry to mid-level roles.</li></ul>
LOCATION<ul><li>
Remote (Within eastern time zone)</li></ul>
CLEARANCE<ul><li>
U.S. citizenship is required. Dual citizenship is not permitted on this contract.</li><li>
Ability to obtain SEC public trust</li></ul>
CLIENT<ul><li>
Securities and Exchange Commission (SEC), Disclosure Review Program (DRP)</li></ul>
WORK HOURS<ul><li>
40 hours per week</li><li>
8 hours per day</li></ul>
EMPLOYMENT CLASSIFICATION<ul><li>
Employment Classification Eligibility &mdash; W2</li></ul>
RELOCATION<ul><li>
Not eligible for relocation benefits</li></ul>
COMPENSATION<ul><li>
Salary range: $70,000 &ndash; $90,000</li><li>
Benefits: Benefits package includes options for health, dental, and vision insurance coverage; 401k contribution options</li></ul>
West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.
Other Considerations: applicants will be subject to a background investigation. Individual&rsquo;s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
4vNyWV0sjV</div>

Customer Support Analyst

gTANGIBLE Corporation

<div>gTANGIBLE Corporation (gTC), www.gtangible.com, is a S corporation and a registered Government contractor that provides services and solutions in:<ul><li>
National Security Programs</li><li>
Professional, Administrative, and Management Support</li><li>
Mission and Warfighter Support</li></ul>
We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and the founder has years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position:
Requisition Type: Open
Position Title: Information Technology/Assurance (IT/IA) Specialist II
The Air Force (AF) Special Access Program (SAP) Security Support Services (SSS) assists the AF cognizant security authority in oversight of enhanced National Security Objectives supporting AF SAP interests through active and integrated security operations, processes, mechanisms, and management. This support provides multi- disciplinary security support, including specialized analytical/program protection support, while being responsive and flexible to dynamic SAP security situations.
The primary function of the IT/IA Specialist is working within SAPs supporting Department of Defense agencies, such as HQ Air Force, Office of the Secretary of Defense and Military Compartments efforts. The position provides day-to- day support for Collateral, Sensitive Compartmented Information (SCI) and SAP activities
Location: Joint Base Anacostia-Bolling, D.C.
Security Clearance Level: Top Secret/SCI, SAP Information eligible, consent for Counterintelligence polygraph
Duties and Responsibilities
<ul><li>Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.</li><li>
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.</li><li>
Analyze/troubleshoot system anomalies to ensure optimum equipment performance.</li><li>
Prepare system for operational use and support operational tests.</li><li>
Review, prepare, and update authorization packages.</li><li>
Notify customer when changes occur that might affect authorization accreditation.</li><li>
Conduct cybersecurity portion of the self-inspection's checklist.</li><li>
Review and provide technical and cybersecurity coordination on all Bodies of Evidence that makeup the authorization package.</li><li>
Identify any and all vulnerabilities and implement countermeasures.</li><li>
Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices.</li><li>
Perform VTC System Administration, Scheduling,Configuration.</li><li>
Provide External Information System(s) Client Support.</li><li>
Perform account creations, changes,deletions on multiple authorization boundaries.</li><li>
Perform Help Desktroubleshooting activities.</li><li>
Perform Hardware/Software System Configuration, upgrades and modifications.</li><li>
Perform system and network appliance patching activities.</li><li>
Provide Government-Issued Laptop Support.</li><li>
Assist in Media ControlAccountability activities.</li><li>
Perform COMSEC account/equipment management activities.</li></ul>
Knowledge and Qualifications<ul><li>
Bachelor's degree or equivalent experience (4 years)</li><li>
5 - 7 years related experience
</li><li>Prior performance in roles such as System or Network Administrator or Information Technology/Assurance Specialists</li><li>
Must meet requirements for Information Assurance Technician Level II or Information Assurance Manager II (DoD 8570) within 6 months of hire</li><li>
Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware</li><li>
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration</li><li>
Working knowledge of Risk Management Framework, SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to Assessment and Authorizations (A&amp;A)</li><li>
Working knowledge and current relevant experience with PL2 systems; experience with PL3PL4 cross domain solutions is desired</li><li>
Must be able to regularly lift up to 50 lbs.</li><li>
Prior active duty in the U.S. Air Force a plus</li></ul>
gTANGIBLE Corporation is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, or political affiliation.</div>

Information Technology/Information Assurance (IT/IA) Specialist II

KBEC Group

KBEC Group, Inc.HR Support SpecialistLocation: Washington, DCClassification: Full-Time | Non-ExemptPay Range: $46,000 &ndash; $55,000 (depending on experience)About KBEC Group, Inc.KBEC Group, Inc. is a human services organization based in Washington, DC. We provide direct support, residential, day program, and case management services to people with disabilities. Our team is mission-driven, and we're looking for someone who shares our commitment to quality care and doing right by the people we serve.Position SummaryThe HR Support Specialist is the engine behind our day-to-day HR operations. You will support a small but busy HR team and work with employees and managers across all of our programs. This role reports to the HR Director and plays a key part in keeping our people systems organized, accurate, and running smoothly.Key ResponsibilitiesEmployee Records &amp; Systems<ul><li>Maintain accurate employee records in BambooHR</li><li>Keep personnel files organized, complete, and up to date</li><li>Support HR data integrity across all platforms</li></ul>Onboarding &amp; Offboarding<ul><li>Coordinate new hire onboarding &mdash; checklists, paperwork, and system setup</li><li>Assist with new hire orientation prep and scheduling</li><li>Support the offboarding process, including separation paperwork and equipment collection</li></ul>Leave &amp; Attendance<ul><li>Track leave requests and maintain accurate leave records</li><li>Monitor compliance-related deadlines (FMLA, DC FMLA, DC PFL, ADA accommodations)</li><li>Assist with return-to-work coordination</li></ul>Benefits &amp; Payroll Support<ul><li>Respond to employee questions about benefits and direct them to the right resources</li><li>Coordinate with our benefits broker and insurance carriers as needed</li><li>Support payroll prep &mdash; gathering time records and flagging discrepancies</li></ul>Recruiting Support<ul><li>Post open positions and manage applicant tracking</li><li>Schedule interviews and communicate with candidates</li><li>Process offer letters and pre-employment screening</li></ul>Compliance &amp; Reporting<ul><li>Track background checks, certifications, and training completions</li><li>Run basic HR reports (headcount, turnover, leave usage, etc.)</li><li>Help ensure the organization stays current with DC and federal employment law requirements</li></ul>General HR Support<ul><li>Handle front-line employee inquiries with professionalism and care</li><li>Upload and organize documents in HR systems</li><li>Support the HR Director with special projects and administrative tasks</li></ul>What We're Looking ForRequired<ul><li>1&ndash;3 years of HR or administrative experience</li><li>Familiarity with HRIS systems &mdash; BambooHR experience preferred</li><li>Strong attention to detail and ability to manage multiple priorities</li><li>Comfortable handling sensitive and confidential information</li><li>Clear communicator &mdash; in writing, in person, and by email</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook)</li></ul>Preferred<ul><li>Experience in a human services, nonprofit, or government-contract environment</li><li>Working knowledge of DC employment law (DC FMLA, DC PFL, DC Paid Sick and Safe Leave)</li><li>Familiarity with Service Contract Act (SCA) or federal compliance requirements</li><li>HR certification (aPHR, PHR, or SHRM-CP) or actively working toward one</li></ul>Why Join KBEC<ul><li>Mission-driven work that makes a real difference in people's lives</li><li>Collaborative and supportive team environment</li><li>Competitive pay ($46,000 &ndash; $55,000 depending on experience)</li><li>Benefits including health coverage, Aflac, 401(k), paid leave, and all DC-observed holidays</li></ul>Accommodation &amp; Equal OpportunityKBEC Group, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, family responsibilities, political affiliation, unemployment status, or any other characteristic protected under applicable federal, District of Columbia, or local law.In accordance with the Americans with Disabilities Act (ADA) and the DC Human Rights Act, KBEC Group, Inc. provides reasonable accommodations to qualified individuals with disabilities during the application process and throughout employment. If you need an accommodation to apply for this position or to perform the essential functions of this job, please contact Human Resources at the time you apply.Requesting an accommodation will not negatively affect your candidacy or employment in any way. All accommodation requests are handled confidentially and on a case-by-case basis through an interactive process.Physical RequirementsThis is primarily a sedentary office role. The employee is regularly required to sit, use a computer, and communicate by phone and email. Occasional lifting of files or office materials (up to 15 lbs.) may be required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required. KBEC Group, Inc. reserves the right to modify this description at any time.Pay: $46,000.00 - $55,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

HR Support Specialist

Children's National Hospital

<div>Kids Are Our Everything. 
 
Department
10136 Primary Care Shepard Park Pro 
 
Pay Range
$52.91 - $88.18 
 
 
The Advanced Practice Provider (APP) is credential by the medical staff and functions within their scope of practice in their jurisdictional area and in accordance with organizational medical staff bylaws. They are responsible for providing evidenced-based care for the management of patients, including assessment, implementation and evaluation of a detailed plan of care, which incorporates diagnostic and therapeutic interventions. The APP demonstrates competency in providing age-appropriate care to patients as defined by certification and training and provides family centered care to meet family needs, including psychological support, education and discharge planning in conjunction with other related disciplines.
 
 
The APP initiates, participates and collaborates with divisional and organizational multi-disciplinary staff to provide and support evidence-based education, quality improvement and research. They participate in professional and organizational activities that contribute to improving patient care, the scientific knowledge base of advanced practice, program operation, and individual professional development. The APP provides leadership within their respective clinical area through participation in division projects and mentorship of others. They contribute to department and organization wide initiatives, representing advanced practice and promoting the role of the advanced practice provider. 
 
 
Minimum Education
 
Master's Degree Nurse Practitioner
 
Master's or Doctoral degree as a Nurse Practitioner from an accredited program and eligibility for medical staff credentialing required.
 
 
Physician Assistant
 
Master&rsquo;s or Doctoral degree of Physician Assistant Studies from an accredited program and eligibility for medical staff credentialing required.
 
 
Clinical Nurse Specialist
 
Master&rsquo;s or Doctorate degree in the clinical specialty area in which they practice from an accredited program and eligibility for medical staff credentialing required.
 
(Required)
 
 
Minimum Work Experience
 
Minimum of 0 years of experience as an Advanced Practice Provider (Required)
 
 
Required Skills/Knowledge
 
Strong knowledge of clinical specialty and services.
 
Demonstrates clinical leadership skills.
 
Excellent written and verbal communication skills.
 
 
Required Licenses and Certifications
 
Advanced Practice Registered Nurse (APRN) Nurse Practitioner
 
1. Licensure in the state(s) of clinical practice
 
2. CDS in state(s) of clinical practice
 
3. DEA (Required) Or
Physician Assistant 1. Licensure in the state(s) of clinical practice
 
2. CDS in state(s) of clinical practice
 
3. DEA (Required) Or
Advanced Practice Registered Nurse (APRN) Clinical Nurse Specialist
 
1. Licensure in the state(s) of clinical practice
 
If prescribing controlled substances:
 
2. CDS in state(s) of clinical practice
 
3. DEA (Required) Or
Nurse Practitioner
 
1. Active national certification with governing body such as PNCB, ANCC, or AANPCB
 
2. BLS certification (Required) 
 
Physician Assistant
 
1. Active national certification with NCCPA
 
2. BLS certification (Required)
 
Basic Life Support for Healthcare Provider (BLS) (Required)
 
 
Functional Accountabilities
 
Clinical
<ul><li>Assesses, diagnoses, and monitors clinical status of each patient utilizing evidenced based practice and medical knowledge.
</li></ul><ul><li>Develops appropriate plan of care.
</li></ul><ul><li>Writes patient care orders, prescribes therapy, and provides necessary home care orders as needed.
</li></ul><ul><li>Identifies significant changes in patient status using physical exam, lab values, diagnostic tests, and patient/family input.
</li></ul><ul><li>Differentiates between normal and abnormal findings.
</li></ul><ul><li>Performs procedures as needed after obtaining appropriate credentialing.
</li></ul><ul><li>Participates in and/ or leads multidisciplinary patient care.
</li></ul><ul><li>Is a clinical resource for patient, parents and the interdisciplinary team.
</li></ul><ul><li>Appropriately communicates and escalates clinical/administrative issues.
</li></ul><ul><li>Collaborates with nursing, medicine, and other members of the healthcare team to regularly ensure quality patient care.
</li></ul>Administrative
<ul><li>Serves as a clinical preceptor to NP, CNS or PA students.
</li></ul><ul><li>Acts as a clinical resource for staff in patient care issues.
</li></ul><ul><li>Provides formal/informal educational presentation to staff on areas of expertise.
</li></ul>Participates and leads quality improvement initiatives in their department. 
<ul><li>
</li></ul> 
The disclosed salary range includes the minimum and maximum rates within which Children&rsquo;s National believes an individual&rsquo;s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children&rsquo;s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual&rsquo;s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children&rsquo;s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible. 
 
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The &ldquo;Know Your Rights&rdquo; poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster. 
 
Please note that it is the policy of Children's National Hospital to ensure a &ldquo;drug-free&rdquo; work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.</div>

Advanced Practice Provider (NP Primary Care Shepard Park) PRN

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