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on-site it support analyst Jobs in New York

on-site it support analyst

ai service desk technician Jobs in New York

ai service desk technician

cloud service technician Jobs in New York

cloud service technician

customer support specialist Jobs in New York

customer support specialist

it support technician

Solvere One

<div>
 <p>
  About the Company&nbsp;
 </p>
 <p>
  Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support.&nbsp;
 </p>
 <p>
  Opening&nbsp;
 </p>
 <p>
  Solvere One has an open position for an Onsite Help Desk Technician to provide support to one of our clients located in New York, New York. The duties of the position include fielding incidents via phone and email from client users. The Onsite Help Desk Technician is responsible for resolving all Tier 1&nbsp; and passing all other requests on to tier 2 and Tier 3 technicians.&nbsp; The technician will also work on projects assigned by internal client IT staff.&nbsp;
 </p>
 <p>
  Employee will be expected to interact with users onsite daily in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required.&nbsp;
 </p>
 <p>
  Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment.&nbsp;&nbsp;&nbsp;
 </p>
 <p>
  This role reports to the Service Delivery Manager.&nbsp;
 </p>
 <p>
  Position Requirements:&nbsp;
 </p>
 <p>
  Examples of essential duties are interpreted as being descriptive and not restrictive.&nbsp;
 </p>
 <ul>
  <li>
   <p>
    Identifies, diagnoses, and resolves Tier 1 &nbsp;incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Provides one-on-one end-user problem resolution for company-approved Personal Computer (PC) software.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Delivers, tags, set up, and assists in configuring end-user PC desktop hardware, software, and peripherals.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and third-party application problems.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Coordinates timely repair of PC equipment covered by third-party vendor maintenance agreements.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Performs minor desktop hardware repair for PC equipment and peripherals not covered by third-party vendor maintenance agreements.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Create detailed technical documentation for resolutions of issues.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Enters and tracks all time and keeps all documentation up to date in PSA Platform in real time.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Identifies, documents and escalates all Tier 2 and Tier 3 incidents in a timely manner.&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Update and maintain hardware inventory&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Audio/visual support for conference and training room equipment&nbsp;
   </p>
  </li>
 </ul>
 <p>
  Required Technical Experience:&nbsp;
 </p>
 <ul>
  <li>
   <p>
    Microsoft Windows Desktop OS installation and support&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Apple / Mac Desktop OS installation and support
    <br/>
    <br/>
    Google Admin
    <br/>
    <br/>
    Microsoft Office 365 administration and support&nbsp;
   </p>
  </li>
  <li>
   <p>
    iPhone / Android troubleshooting&nbsp;
   </p>
  </li>
  <li>
   <p>
    Multi-factor Authentication configuration and support&nbsp;
   </p>
  </li>
 </ul>
 <p>
  Preferred Technical Experience:&nbsp;
 </p>
 <ul>
  <li>
   <p>
    ConnectWise Manage&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    ConnectWise Automate&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    IT Glue&nbsp;
   </p>
  </li>
 </ul>
 <ul>
  <li>
   <p>
    Sophos suite of solutions&nbsp;
   </p>
  </li>
 </ul>
 <p>
  This is a full-time, salaried position. Salary commensurate with experience.&nbsp;
 </p>
 <p>
  Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc.&nbsp;
 </p>
</div>


Desktop Support Technician - Tier 1

Insight Global

<div>
 <p>
  <strong>
   JOB DESCRIPTION
  </strong>
 </p>
 <p>
  Insight Global is seeking a Service Desk Support Technician for one of our clients in the biotech space. This role will be located in New York City, right near Penn Station, and will be on-site five days per week.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring the timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment. You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Serve as the first point of contact for end users seeking technical assistance via phone and digital channels
  </li>
  <li>
   Review, assign, and manage support tickets through the Freshservice ticketing system
  </li>
  <li>
   Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access
  </li>
  <li>
   Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues
  </li>
  <li>
   Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution
  </li>
  <li>
   Work fluidly between the ticketing system and Slack to support real-time collaboration
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIRED SKILLS AND EXPERIENCE
  </strong>
 </p>
 <ul>
  <li>
   3+ years of experience of help desk experience
  </li>
  <li>
   Experience supporting both Windows and MacOS
  </li>
  <li>
   Hands-on experience supporting Okta
  </li>
  <li>
   Experience with an enterprise ticketing system, ideally FreshService
  </li>
  <li>
   Proficient with AI tools - understand how to use ChatGPT, Gemini, and/or Claude
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   NICE TO HAVE SKILLS AND EXPERIENCE
  </strong>
 </p>
 <ul>
  <li>
   MDM Experience (Intune or Kandji)
  </li>
  <li>
   Experience with Claude Cowork or AI agents
  </li>
  <li>
   Technical Certifications (CompTIA A+, ITIL Foundation, etc.)
  </li>
 </ul>
 <p>
 </p>
</div>


AI Service Desk Technician

Rightworks

<div>
 Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day.
 <br/>
 <br/>
 We have a great team, we&rsquo;re growing fast and have a winning culture based on innovation, teamwork, and mutual respect.
 <br/>
 <br/>
 <strong>
  Job Overview
  <br/>
  <br/>
 </strong>
 As a part of the Cloud Premier Team, the primary responsibility of the Cloud Service Technician is to provide our clients with premium troubleshooting experience via our phone queue system.
 <br/>
 <br/>
 This role is designed as a Launchpad for your IT career. Your primary objective is to act as a first responder to client requests, addressing a diverse range of technical issues with the aim of delivering solutions that enhance our clients&rsquo; experience with our cloud solutions.
 <br/>
 <br/>
 Your daily activities will contribute to building a strong reputation for reliable troubleshooting and outstanding customer service. You'll engage with clients remotely, utilizing chat, email, phone, and remote desktop tools to address their needs. The issues you encounter will vary, offering you a vast landscape of learning and growth in technical support.
 <br/>
 <br/>
 This is a remote work position.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Providing first-level technical support for cloud servers, applications, and managed workstations within a Citrix environment.
  </li>
  <li>
   Addressing a spectrum of technical issues involving servers, connectivity, networking, printers, applications, virtualization, security, and directory services.
  </li>
  <li>
   Prioritizing client satisfaction by delivering a consistently positive service experience and resolving issues efficiently.
  </li>
  <li>
   Serving as the initial point of contact for new support tickets or calls, identifying and troubleshooting client technical issues.
  </li>
  <li>
   Diligently documenting all client interactions, incidents, and troubleshooting steps within our ticketing system to maintain clear and accurate records.
  </li>
  <li>
   Contributing to the development and maintenance of our internal documentation, knowledge bases, and best practice guides, with a special emphasis on Citrix-based solutions.
  </li>
  <li>
   Communicating technical information in a way that is understandable to both technical and non-technical clients, ensuring clarity and client confidence.
  </li>
  <li>
   Escalating complex client issues to higher-level support teams with detailed context for further investigation and resolution.
  </li>
  <li>
   Employing Citrix management tools to oversee and administer virtual applications and desktops.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent; higher education or certifications in IT or related field preferred.
  </li>
  <li>
   CompTIA A+ Certification preferred but not required.
  </li>
  <li>
   Minimum of 2 years in customer service.
  </li>
  <li>
   Ability to maintain meticulous records within ticketing systems, providing clear and comprehensive documentation of client issues and steps taken to resolve them.
  </li>
  <li>
   Proficiency in Windows OS.
  </li>
  <li>
   Familiarity in Citrix environments preferred.
  </li>
  <li>
   Understanding of cloud computing platforms and virtualization technologies.
  </li>
  <li>
   Experience with MS Active Directory, local networking, and troubleshooting in a virtual desktop infrastructure.
  </li>
  <li>
   Excellent verbal and written communication abilities to convey technical information clearly to both technical and non-technical clients.
  </li>
  <li>
   Strong analytical and problem-solving skills.
  </li>
  <li>
   Exceptional customer service skills.
  </li>
  <li>
   A collaborative spirit, ready to work as part of a team and contribute positively to a supportive work environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Eligibility Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This role is open to US Citizens or permanent residents authorized to work in the United States. Rightworks LLC is unable to offer visa sponsorship.
  </li>
  <li>
   Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska.
  </li>
  <li>
   Relocation will not be offered for this position.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 The hourly compensation for this role is $21.43/hour.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer flexible PTO, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer!
 <br/>
 <br/>
 <em>
  This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
 </em>
</div>


Cloud Service Technician

Wilson Elser

<div>
 <p>
  <strong>
   Wilson Elser
  </strong>
  is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal&rsquo;s survey of the nation&rsquo;s largest law firms.&nbsp;
 </p>
 <p>
  Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.&nbsp; If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our
  <strong>
   On-Site IT Support Analyst
  </strong>
  in our
  <strong>
   New York&nbsp;
  </strong>
  office.&nbsp;
 </p>
 <p>
  <em>
   <strong>
    This position is a full-time on site position.
   </strong>
  </em>
 </p>
 <p>
  <strong>
   The Position
  </strong>
 </p>
 <p>
  This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser&rsquo;s national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands.
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires.
  </li>
  <li>
   Collect and track equipment from departed end users following standardized asset tracking procedures.
  </li>
  <li>
   Provide support for video conferencing and related A/V on-site systems.
  </li>
  <li>
   Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems.
  </li>
  <li>
   Coordinate user requirements with regional supervisors, management, and other IT teams.
  </li>
  <li>
   Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills.
  </li>
  <li>
   Collaborate with other team members on tasks or requests, in an efficient and expeditious manner.
  </li>
  <li>
   Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office.
  </li>
  <li>
   Adhere to organizational change management processes.
  </li>
  <li>
   Perform special duties, tasks, or projects, as required.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:
   <ul>
    <li>
     Windows 10 &amp; Windows 11 Operating Systems
    </li>
    <li>
     Microsoft Office O365 with a strong acumen in Outlook
    </li>
    <li>
     Desktop client v. web-based applications
    </li>
    <li>
     Active Directory &amp; Azure AD
    </li>
    <li>
     Zoom Rooms &amp; Microsoft Teams
    </li>
    <li>
     Desktop Driver Controls
    </li>
    <li>
     All-in-One Monitors
    </li>
    <li>
     VPN, Remote Access, &amp; Cloud Network Access
    </li>
    <li>
     Virtual Desktop Environments and Functions
    </li>
    <li>
     Cloud &amp; On-Prem Telephony functions
    </li>
    <li>
     Desktop imaging &amp; BIOS controls
    </li>
    <li>
     LAN and SD-WAN support
    </li>
   </ul>
  </li>
 </ul>
 <ul>
  <li>
   Minimum 3 years working in ITSM and ITIL environments.
  </li>
  <li>
   Self-starter with the ability to manage own time effectively and work autonomously.
  </li>
  <li>
   Ability to lift and move items up to 50 lbs.
  </li>
  <li>
   Ability to travel throughout the region, if needed.
  </li>
  <li>
   Experience working in an environment that promotes active listening, transparency, and customer-centric service.
  </li>
  <li>
   Experience in system operations and/or administration a plus.
  </li>
  <li>
   Prior law firm experience a big plus.
  </li>
  <li>
   Strong analytical and problem-solving skills.
  </li>
  <li>
   Excellent verbal and written communication skills.
  </li>
  <li>
   Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst.
  </li>
  <li>
   ITIL4 certification preferred (in-house training is available).
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Education
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Information Security, or other related field. Or equivalent work experience.
  </li>
  <li>
   Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst, or ITIL preferred but not required.
  </li>
 </ul>
 <p>
  A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances.&nbsp; This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.&nbsp;
 </p>
 <p>
  Salary Range: : $70,000 USD - $80,000 USD
 </p>
 <p>
  <strong>
   Why Should You Apply?&nbsp;
  </strong>
 </p>
 <ul>
  <li>
   <em>
    <strong>
     Benefits:
    </strong>
    &nbsp;Outstanding benefits package, including 401k match and generous PTO plan
   </em>
  </li>
  <li>
   <em>
    <strong>
     Career Growth:
    </strong>
    &nbsp;Ample opportunities for professional development and advancement
   </em>
  </li>
  <li>
   <em>
    <strong>
     Employee Perks:
    </strong>
    &nbsp;Access to corporate discount plans and other benefits
   </em>
  </li>
 </ul>
 <em>
  Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.
 </em>
 <em>
  Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity.&nbsp; It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.&nbsp;
 </em>
 <em>
  Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users.&nbsp; You may review our Accessibility Policy here.
 </em>
 <em>
  California Residents may review our CCPA notice for applicants and employees here.
 </em>
 #ZR
</div>


On-Site IT Support Analyst

<div><p>At BNY, our culture allows us to run our company better and enables you to grow and succeed. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world&rsquo;s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.</p><p></p><p>
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance &ndash; and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.</p><p></p><p><b>
Job Summary:</b><br>
The Desktop Support Analyst provides hands-on, Level 2 technical support within a large enterprise environment, supporting end users directly at their desks and through a Tech Express model. This role focuses on troubleshooting hardware/software issues, executing laptop refreshes, and ensuring seamless onboarding for new users. This is a fully onsite contract role based at One World Trade Center, requiring strong customer interaction, mobility, and adaptability in a fast-paced support environment.</p><p></p><div><b>
Key Responsibilities:</b><br>
<ul><li><b>End User Support: </b>Provide face-to-face Level 2 support including break/fix, laptop replacements, troubleshooting connectivity, monitor, keyboard, Outlook, and Teams issues</li><li><b>Hardware &amp; Deployment:</b> Image, configure, deploy, and replace laptops and peripherals as part of refresh and onboarding initiatives</li><li><b>Ticketing &amp; Documentation:</b> Log, track, and manage incidents using ServiceNow or similar ticketing systems, ensuring accurate documentation</li><li><b>Tech Express &amp; Project Support: </b>Support new hires with first-time login, Wi-Fi setup, and application access while assisting with equipment moves, desk setups, and project-based tasks</li></ul></div><p></p><div><b>
Qualifications:</b><br>
<ul><li>2&ndash;4 years of experience in desktop support or technical service roles (Level 2 preferred, exposure to Level 3 a plus)</li><li>Experience with ticketing systems (ServiceNow preferred, others acceptable)</li><li>Strong troubleshooting skills across hardware, software, and connectivity issues</li><li>Comfortable working onsite, walking between desks, and providing hands-on user support</li></ul></div><p></p><div><b>
Preferred Experience:</b><br>
<ul><li>Experience supporting users in large enterprise environments</li><li>Exposure to Mac and cross-platform support</li><li>Experience working in high-volume, fast-paced support settings</li></ul></div><p></p><p><b>
Why Join Us:</b><br>
This is a great opportunity to gain hands-on experience in a dynamic enterprise environment, working directly with end users and modern workplace technology. You&rsquo;ll be part of a highly visible support function, with exposure to both day-to-day operations and project-based work, offering strong learning and growth potential.</p><p></p><p>
At BNY, our culture speaks for itself, check out the latest BNY news at:</p><p>
BNY Newsroom</p><p>
BNY LinkedIn</p><p>
Here&rsquo;s a few of our recent awards:</p><p>
America&rsquo;s Most Innovative Companies, Fortune, 2025</p><p>
World&rsquo;s Most Admired Companies, Fortune 2025</p><p>
&ldquo;Most Just Companies&rdquo;, Just Capital and CNBC, 2025</p>
<div><p><b>Pay Rate Range</b></p>
<p>36 - 45 USD hourly</p>
</div><div><p><b>Additional Notes</b></p>
<p></p><p><i>Applications will be accepted on an ongoing basis.</i></p><p><i><br>
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.</i></p><p></p>
</div><div><p><b>Benefits Information</b></p>
<p></p><p><i>Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions.</i></p></div></div><p></p>

Desktop Support Analyst (contract)

State of Vermont

<div><div><div><div><div><b>Overview</b></div>
</div><div><div>
The Agency of Transportation is seeking temporary Transportation Operations Technicians in New Haven. This position will be responsible for various tasks related to highway maintenance, such as repairing guardrails, cutting trees/brush, patching roads, picking litter, ditching, and more. It is anticipated that these positions will work 40 hours per week for approximately six months.</div></div></div><div><div><div><b>
Who May Apply</b></div>
</div><div><div>
This position, <b>Transportation Operations Technician II - Temporary (Job Requisition #54763)</b>, is open to all State employees and external applicants. This is a temporary position. Temporary work is typically for variable hours and is not expected to be full-time. The State does not guarantee 40 hours of work per week.<br>
Please Note: This position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition.</div>
<ul>
<li>Transportation Operations Technician I (#54761)</li>
<li>Transportation Operations Technician II (#54763)</li></ul><br>
<div></div>
<div>
If you would like more information about this position, please contact Chris Achilles at chris.achilles@vermont.gov.</div>
<div>
Resumes will not be accepted via e-mail. You must apply online to be considered.</div></div></div><div><div><div><b>
Environmental Factors</b></div>
</div><div><div>
Duties require the ability to withstand exposure to extreme outdoor weather. An incumbent must be available for considerable overtime during heavy snowfall or other emergencies. Employees may be required to report to work outside of their work schedule/ area and must be reachable by phone. An employee must be able to use tools and lift materials commonly used in maintenance work. Normal dangers associated with work on or near heavy equipment, hazardous materials, and debris from roadside litter are present. May be exposed to blood or airborne pathogens. Hazards are always present when working on roads with moving traffic. Participation in a random drug and alcohol-testing program is required. Considerable overtime work is required, particularly during the winter months, and is considered a condition of employment.</div></div></div><div><div><div><b>
Minimum Qualifications</b></div>
</div><div><div>
One (1) year of work experience in construction, equipment operation, or related manual labor INCLUDING EITHER one season of operating a snowplow with wings OR six (6) months of operating medium or heavy equipment, such as graders, excavators, and backhoes.<br>
OR<br>
Upon successful completion of original probation as a Transportation Operations Technician I AND possession of a Class A Commercial Driver&rsquo;s License (CDL) with tanker endorsement.</div></div></div><div><div><div><b>
Special Requirements</b></div>
</div><div><div>
A Class B Commercial Driver's License (CDL) is required.<br>
An incumbent must live within reasonable proximity of assigned workstation.<br>
Possession of a Class A Commercial Driver's License with Tanker Endorsement is required within the first six months of employment.<br>
An incumbent must complete all VTTC required coursework within one (1) year or be enrolled.<br>
<br>
Note: Non-original probationary employees must obtain a required CDL license prior to the completion of six (6) months of service in the position.</div></div></div><div><div><div><b>
CDL Application Requirements</b></div>
</div><div><div>
In accordance with federal regulation, any person applying for employment as an operator of a commercial motor vehicle must provide detailed employment information for the past 10 years. Therefore, the Work Experience section of your online application must include:</div>
<ul>
<li>A list of the names and addresses of previous employers for which you were an operator of a commercial motor vehicle</li>
<li>The dates you were employed by these employers</li>
<li>The reason for leaving employment</li></ul><br>
<div></div>
<div>
By submitting this online job application, you certify all information furnished is true and complete. The information you provide in accordance with this regulation may be used, and previous employers may be contacted for the purpose of investigating and verifying your work history.</div></div></div><div><div><div><b>
Equal Opportunity Employer</b></div>
</div><div>The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State&rsquo;s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.</div></div></div></div>

Transportation Operations Technician II - Temporary

Comprehensive Behavior Supports

<div><p><b>Competitive Pay 20-25$ | Flexible Hours | Free Training | Sign-On &amp; Referral Bonuses</b></p>
<p>Unlock a unique opportunity to channel your knowledge and passion by joining the Applied Behavior Analysis (ABA) field. This role is tailored for individuals like you, offering a chance to create a meaningful impact on the lives of children with Autism through evidence-based interventions. Whether you've previously pursued psychology, education or are currently a college student, consider joining our team to contribute to positive change in the lives of children with Autism.</p>
<p><b>Perks:</b></p>
<ul><li><p>Enjoy job security and advancement opportunities in the thriving ABA industry.</p>
</li><li><p>Experience flexible schedules accommodating your educational commitments in psychology. Great role for college students!</p>
</li><li><p>Receive competitive compensation, acknowledging your knowledge in psychology.</p>
</li><li><p>Ideal for those seeking part-time roles while pursuing psychology studies.</p>
</li><li><p>No prior experience needed; we provide comprehensive training!</p>
</li></ul><p><b>Responsibilities:</b></p>
<ul><li><p>Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior.</p>
</li><li><p>Serve as an integral member of our clinical team, responsible for the direct implementation of skill-building and care plans.</p>
</li><li><p>Record session data accurately using electronic devices.</p>
</li><li><p>Foster a positive learning environment for clients and connect with families.</p>
</li></ul><p><b>Qualifications:</b></p>
<ul><li><p>High school diploma or equivalent.</p>
</li><li><p>Willingness to learn and passionate about making a difference for children with Autism.</p>
</li><li><p>Patience, compassion, and the ability to maintain a calm demeanor in challenging situations<b>.</b></p>
</li></ul><p><b>Need to Know:</b></p>
<ul><li><p>Services will be provided in clients' homes or in community-based locations.</p>
</li><li><p>All positions start off part-time.</p>
</li><li><p><b>The schedule is:</b></p>
<p>Tues: 2:45pm-8:30pm<br>
Wed: 4pm-8:30pm<br>
Sat: 10am-6pm<br>
Sun: 1pm-6pm</p>
</li><li><p>Required to take the 40-hour Registered Behavior Technician course.</p>
</li><li><p>Looking to hire candidates who are willing to make a 6-month commitment to change our clients lives.</p>
</li></ul><p>This position is perfect for anyone passionate about helping children with Autism thrive</p>
<p><b>Great Fit If You Have Experience In:</b></p>
<ul><li><p>Education or early childhood development</p>
</li><li><p>Childcare, babysitting, or youth mentorship</p>
</li><li><p>Teaching assistant, paraprofessional, or instructional aide roles</p>
</li><li><p>After-school programs or camp counseling</p>
</li><li><p>Behavioral health, mental health, or social services</p>
</li><li><p>ABA therapy or working with individuals with Autism</p>
</li><li><p>Healthcare support (DSP, CNA, HHA, PCA, caregiver)</p>
</li><li><p>Supporting a neurodiverse family member or loved one</p>
</li><li><p>Behavior Technician, ABA, Registered Behavior Technician</p>
</li></ul><p><b>Apply today to join our team, begin your career in ABA, and make that positive difference</b></p></div>

ABA Behavior Technician

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