area manager, fulfillment center Jobs in Cairo

area manager, fulfillment center

it senior specialist

last mile hub supervisor (giza\october) Jobs in Cairo

last mile hub supervisor (giza\october)

logistics executive | last mile , delivery partner management Jobs in Cairo

logistics executive | last mile , delivery partner management

logistics first mile team leader Jobs in Cairo

logistics first mile team leader

last mile senior manager

Bosta

<div>
 
 About The Job
 
 
 
 As a Last Mile Senior Manager, you will oversee last-mile operations through a team of Area Managers,
 
 
 ensuring smooth, efficient, and customer-focused delivery operations. You will set performance
 
 
 standards, monitor results, and drive improvements across your region while fostering a culture of
 
 
 accountability and excellence.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead, manage, and coach a team of Area Managers, ensuring optimal performance across multiple shipping hubs in your assigned region
 </li>
 <li>
 Oversee hub operations indirectly through Area Managers, ensuring adherence to company standards, operational KPIs, and customer satisfaction
 </li>
 <li>
 Develop and implement strategies to enhance efficiency, reduce costs, and improve service levels across last-mile delivery operations
 </li>
 <li>
 Review and analyze performance dashboards and reports from Area Managers to identify trends, risks, and opportunities for improvement
 </li>
 <li>
 Set performance targets and hold Area Managers accountable for meeting service-level agreements (SLA) and operational objectives
 </li>
 <li>
 Partner with cross-functional teams (Customer Support, Commercial, Finance, Tech) to ensure smooth coordination and resolution of hub-related issues
 </li>
 <li>
 Lead continuous improvement initiatives in line with company strategy, including automation, process optimization, and cost efficiency
 </li>
 <li>
 Act as the escalation point for critical operational issues that Area Managers cannot resolve
 </li>
 <li>
 Ensure compliance with company policies, safety regulations, and hub documentation standards across all locations
 </li>
 <li>
 Drive a culture of accountability, customer focus, and operational excellence within the last-mile function
 </li>
 <li>
 Prepare and deliver weekly/monthly reports on performance, challenges, and improvement plans to the Operations Director/Head of Logistics
 
 
 
 </li>
 </ul>
 
 Qualification
 
 
 
 <ul>
 <li>
 10+ years of experience in logistics, last-mile delivery, or e-commerce operations
 </li>
 <li>
 Proven track record in equivalent roles and delivering results in a fast-paced logistics or shipping environment
 </li>
 <li>
 Strong knowledge of last-mile operations, hub management, and delivery SLA optimization
 </li>
 <li>
 Excellent leadership, people management, and coaching skills, with experience managing large, diverse teams
 </li>
 <li>
 Data-driven with strong analytical and reporting skills; able to interpret KPIs and drive continuous improvement
 </li>
 <li>
 Strategic mindset with hands-on problem-solving ability
 </li>
 <li>
 Strong decision-making skills and ability to perform under pressure while meeting deadlines
 </li>
 <li>
 Bachelor&rsquo;s degree in Logistics, Supply Chain, Business Administration, or a related field
 </li>
 <li>
 Proactive, results-oriented, and adaptable leader with a focus on delivering excellence in customer experience
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Last Mile Senior Manager

Amazon

<div>
 
 Description
 
 
 
 Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
 
 
 Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Support, mentor, and motivate your leadership across different levels
 </li>
 <li>
 Lead large-scope projects with site and regional impact
 </li>
 <li>
 Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
 </li>
 <li>
 Manage safety, quality, productivity, and customer delivery promises
 </li>
 <li>
 Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
 
 
 </li>
 </ul>
 A day in the life
 
 
 As an Operations Manager, you will play a critical role in driving your team&rsquo;s success. You&rsquo;ll oversee performance across your department, setting clear expectations and ensuring each team member has the right tools and resources to achieve their goals. Your role goes beyond day-to-day execution &mdash; you&rsquo;ll partner with site leadership, regional stakeholders, and support teams to remove obstacles, influence decisions, and deliver results at scale. This is an opportunity to lead with impact, empower your team, and shape the future of our operations.
 
 
 
 About The Team
 
 
 
 A home grown leadership team, built on strong Amazon standards and driven by a high bar of excellence. We operate as one team, united in our mission to build a best-in-class Center of Excellence in operations. Together, we foster an environment of trust, collaboration, and ownership, where leaders and associates can thrive. As we continue raising the bar, we remain committed to Amazon&rsquo;s vision of becoming Earth&rsquo;s Best Employer.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3+ years of performance metrics, process improvement or lean techniques experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3093635
</div>

Operations Manager, Fulfilment Center Operations

<div>
 
 Description
 
 
 
 Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Global Specialty Fulfillment (GSF) operations is looking for an experienced leader with a strong record of achieving results. We are looking to hire an ACES Program Manager in EGY to join the team that redefines Ultra-fast grocery operation and help us build and grow this new service for our customers. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
 
 
 ACES managers are focused on leading UltraFast Grocery (UFG) LM Under The Roof (UTR)/On The Road (OTR) improvements made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills to the UFG under the roof and Last mile station, provide SME support for UTR, routing and OTR planning, support UTR/LM Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the UFG Amazon Now Stores.
 
 
 Key job responsibilities
 
 
 As a key link between local operations and country business teams you will help drive innovation, test new ideas and ensure that best practices are being followed safely.
 
 
 Six key areas that you&rsquo;ll always focus on include Safety, People, Quality, Customer Experience, Productivity, Costs and Environment.
 
 
 <ul>
 <li>
 Supporting project execution working accross multiple function in the org.
 </li>
 <li>
 Should be able to amicably resolve issues during passionate discussions between various functions.
 </li>
 <li>
 Should be able to hold respective functions accountable for their deliverables.
 </li>
 <li>
 Partner closely with RoW countries to implement/share best practice
 </li>
 <li>
 Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
 </li>
 <li>
 Be accountable for operational leadership by measuring performance, offering feedback, and providing development support.
 </li>
 <li>
 Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact.
 </li>
 <li>
 Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning.
 </li>
 <li>
 Write and articulate leadership updates, MBRs and QBRs.
 </li>
 <li>
 Establishes objectives and metrics for safety, quality, productivity, and customer experience
 </li>
 <li>
 Provide you team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of program or project management experience
 </li>
 <li>
 3+ years of working cross functionally with tech and non-tech teams experience
 </li>
 <li>
 3+ years of defining and implementing process improvement initiatives using data and metrics experience
 </li>
 <li>
 Bachelor's degree
 </li>
 <li>
 Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
 </li>
 <li>
 Experience defining program requirements and using data and metrics to determine improvements
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3+ years of driving end to end delivery, and communicating results to senior leadership experience
 </li>
 <li>
 3+ years of driving process improvements experience
 </li>
 <li>
 Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
 </li>
 <li>
 Experience building processes, project management, and schedules
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3113442
</div>

ACES Manager Egypt, Amazon Now

Yassir

<div>
 
 Yassir
 
 is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in
 
 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa
 
 . It is backed (:
 
 $200M in funding
 
 ) by VCs from Silicon Valley, Europe and other parts of the world.
 
 
 We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
 
 
 Helping usher the continent into a digital economy era. We&rsquo;re not just about serving people - we&rsquo;re about creating a marketplace to bring people what they need while infusing social values.
 
 
 
 About The Role
 
 
 
 We are looking for a senior front-end developer to join our tech hub in Berlin and support our growth and expansion. You will be part of the engineering team, working with a high-quality code base and the latest tools, and you will promote your skills to be an expert in complex frontend development in React.JS. Your primary focus will be the development of web applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure.
 
 
 
 About Your Role As Frontend Developer
 
 
 
 <ul>
 <li>
 Design and build web applications using React.js
 </li>
 <li>
 Ensure the performance, quality, and responsiveness of applications
 </li>
 <li>
 Collaborate with a team to define, design, and ship new features
 </li>
 <li>
 Identify and correct bottlenecks and fix bugs
 </li>
 <li>
 Help maintain code quality, organization, and automatization
 </li>
 <li>
 Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products
 </li>
 <li>
 Work with the engineering and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
 </li>
 <li>
 Dive into difficult problems and successfully deliver results on schedule
 
 
 
 </li>
 </ul>
 
 About Your Experience
 
 
 
 <ul>
 <li>
 Must have technical skills with at least 5 years of experience
 </li>
 <li>
 Language: Javascript
 </li>
 <li>
 Framework: React.JS, Express.JS
 </li>
 <li>
 Familiarity with cloud message APIs and push notification
 </li>
 <li>
 Web architecture: Rest and restful APIs, micro-services
 </li>
 <li>
 Version control: GIT
 </li>
 <li>
 Nice to have technical skills (Strongly advised)
 </li>
 <li>
 Containers: Docker, Kubernetes
 </li>
 <li>
 Caching, Redis server
 </li>
 <li>
 Scaling, Web load balancing
 </li>
 <li>
 Experience in a rapidly growing company in the mobility, on-demand, or fintech space is a plus
 </li>
 <li>
 BSc/MSc in Engineering, Computer Science or relevant field
 
 
 
 </li>
 </ul>
 
 Why should you join Yassir
 
 
 
 <ul>
 <li>
 😎 You will be part of one of the first Algerian startups to go through the Y Combinator program and one of the fastest-growing tech companies in North Africa. We are current in +30 cities in Africa and Europe
 </li>
 <li>
 💸 Attractive salary and you even get a stake in the company
 </li>
 <li>
 🚉 Subsidized public transit pass
 </li>
 <li>
 🤙🏽Have a lasting impact on our company's culture
 </li>
 <li>
 🚀 Perfect timing with renowned investors to build something great
 </li>
 <li>
 📈 Extremely steep learning curve with own responsibility and intensive guidance
 </li>
 <li>
 💯 Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans
 
 
 
 </li>
 </ul>
 At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
 
 
 Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
 
 
 We look forward to receiving your application!
 
 
 Best of luck,
 
 
 Your Yassir TA Team
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Senior Frontend Software Engineer

Coca-Cola HBC

<div>
 
 
 Department:
 
 SAP Factory, Digital &amp; Technology Platform Services
 
 
 
 Location:
 
 Egypt (Cairo)
 
 
 
 
 
 
 Digital and Technology Platform Services (DTPS)
 
 is the IT function within Coca-Cola HBC, responsible for enabling the CCH Group through best-in-class digital and technology solutions. The SAP Competence Center (Factory) is a dedicated team within DTPS focused on implementing and running SAP solutions to ensure they deliver maximum value and support business objectives. The primary purpose of the SAP factory is to provide expertise for the optimization and ongoing support of SAP S/4HANA.
 
 
 
 
 
 
 We are seeking for the following SAP Solution Architects:
 
 
 
 &bull;
 
 SAP Solution Architect Treasury &amp; Banking
 
 [SAP S4 Treasury and Risk Management (TRM), SAP S4 Cash and Liquidity management, SAP FI - Account Payable (FI-AP), Account Receivable (FI-AR), SAP In-house cash (FSCM-IHC) and SAP Credit Management (FIN-FSCM)]
 
 
 &bull;
 
 SAP Solution Architect Plant &amp; Fleet Maintenance
 
 [SAP S4 Asset Management, SAP Plant and Fleet Maintenance (PM/FM), SAP Customer Service (CS), Mobile scenarios with CS/PM/FM]
 
 
 &bull;
 
 SAP Solution Architect Warehouse Management
 
 [SAP S4 Extended Warehouse Management (EWM), SAP Logistics Execution &ndash; Warehouse management (LE-WM), Mobile scenarios with WM]
 
 
 &bull;
 
 SAP Solution Architect Transportation Management
 
 [SAP S4 Transportation Management (TM), SAP Logistics Execution &ndash; Transportation, Shipping (LE-TRA, LE-SHP)]
 
 
 &bull;
 
 SAP Solution Architect Route Settlement &amp; Billing
 
 (Last Mile Distribution) [SAP S4 Last Mile Distribution (LMD), SAP Logistics Execution &ndash; Direct Store Delivery (LE-DSD), SAP Sales Billing (SD-BIL)]
 
 
 
 
 
 
 THE PURPOSE OF THE JOB:
 
 
 
 The Solutions Architect is responsible for architecting and designing comprehensive solutions that meet business requirements in support of a given portfolio. They are partnering with key roles (e.g. product managers, product analysts, etc.) to ensure solutions that are aligned to the architecture standards and principles, leverage common technology and services, and meet the financial targets (cost and benefits). Within the solution development lifecycle this role will be accountable for solution evaluation and selection, buy vs. build decisions and early-phase project estimates, which contribute to the business case. They will provide hands-on consulting to the product teams during the detailed design, build, test, deploy, and support phases.
 
 
 
 
 
 
 YOUR KEY RESPONSIBILITIES:
 
 
 
 &bull; Support product managers in managing the E2E product lifecycle, covering business, information, data, systems, financials, delivery, and maintenance.
 
 
 &bull; Collaborate with Platform Architects in the preparation of Product roadmap for prioritized business capabilities, aligned with Platform Architecture, Enterprise technology and integration roadmaps.
 
 
 &bull; Create Functional/technical specifications from business requirements, including effort estimation, simplification, and standardization, to be realized by configuration and development teams.
 
 
 &bull; Identify and describe Enabler features and user stories: technology, security, interfaces; definition of done and capacity allocation.
 
 
 &bull; Contribute to Backlog prioritization carried out by product managers, including PI objective definition and delivery sequencing.
 
 
 &bull; Document component architecture: infrastructure, environment, integration diagrams; data model and sequence, data flow diagram, reflecting current and planned states.
 
 
 &bull; Code architecture documentation: CI/CD pipelines and code repositories.
 
 
 &bull; Create data models consistent with Platform and Enterprise data models.
 
 
 &bull; UI/UX solution alignment with expert/vendor, product owner, business stakeholders, and countries; A/B testing when appropriate.
 
 
 &bull; Quality gates passed with end-to-end quality engineering mindset, corrective actions and compliance assurance.
 
 
 &bull; Regular, reliable releases to production following DevSecOps best practices, without business disruption.
 
 
 &bull; Incorporate technological advancements in product design for value generation, user experience, scalability, and supportability.
 
 
 &bull; Follow Proof of Concept and prototyping approaches in cases of uncertainty.
 
 
 &bull; Foster and adopt new development models, including DevSecOps.
 
 
 &bull; Digital product line strategies: migration and release.
 
 
 
 
 
 
 ARE THESE YOUR SECRET INGREDIENTS?
 
 
 
 &bull; Technical expertise: Excellent command of the specific technologies and software used
 
 
 &bull; Architectural design: proven ability to design scalable, reliable and secure solutions in line with platform architectures
 
 
 &bull; Integration skills: Hands-on experience in integrating various systems to ensure seamless operation, in line with platform integration strategy.
 
 
 &bull; Knowledge of Enterprise Architecture frameworks (TOGAF) and agile delivery (DevSecOps)
 
 
 &bull; Project management: Experience in planning, executing, and monitoring solution development efforts
 
 
 &bull; Diligence in preparing design documentation and updating architecture catalogues/repositories (e.g. ARDOQ)
 
 
 &bull; Vendor management (Vendor selection, contracting, collaboration)
 
 
 &bull; Hands-on software troubleshooting experience and ability to coordinate migrations/implementation of changes between the different Application environments (i.e., Development, Test, and Production). Experience with CI / CD concepts and platforms/tools
 
 
 &bull; Experience working with data environments and competency for data extraction and manipulation
 
 
 &bull; Understanding of data governance principles and experience working with governance frameworks
 
 
 &bull; University degree in a relevant area or equivalent work experience
 
 
 &bull; 5+ years of working experience in the respective SAP / S4 area
 
 
 &bull; Experience in complex multinational environments (preferably FMCG or Consumer Products), with various market specifics throughout EMEA.
 
 
 &bull; English Proficiency
 
 
 
 
 
 
 ABOUT YOUR NEW TEAM:
 
 
 
 We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
 
 
 We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
 
 
 We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.
 
 
 And although we have so much to be proud of, we always stay humble. We believe the real magic happens &ndash; for us and for you &ndash; when we OPEN UP.
 
 
 
 
 
 
 AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE
 
 
 
 At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
 
</div>

SAP Solution Architect

L'Oréal

<div>
 
 Job Description:
 
 The 3PL Logistics Manager is responsible for strategically managing and overseeing all third-party logistics (3PL) operations related to warehousing, inventory management, co-packing, and distribution. This role ensures the efficient, compliant, and cost-effective flow of L'Or&eacute;al products from receipt to final delivery, aligning with the company's "Future-Fit Ready" and business growth ambitions. The manager leads a dedicated team to maintain high operational standards, foster strong 3PL partnerships, and drive continuous improvement across the logistics network.
 
 
 
 Key Accountabilities &amp; Responsibilities
 
 
 
 
 I. 3PL Relationship &amp; Performance Management:
 
 
 
 <ul>
 <li>
 Strategic Partnership: Develop and maintain a strong, collaborative, and results-oriented relationship with the 3PL provider(s).
 </li>
 <li>
 SLA &amp; KPI Management: Define, monitor, and enforce Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for 3PL operations, ensuring adherence to agreed service levels, quality standards, and efficiency targets.
 </li>
 <li>
 Performance Reviews: Conduct regular business reviews with 3PL partners to assess performance, discuss improvement areas, and ensure strategic alignment.
 </li>
 <li>
 Contract Management: Oversee 3PL contract adherence, scope management, and contribute to contract negotiations and renewals.
 </li>
 <li>
 Cost Management: Monitor and control 3PL-related costs, identify cost-saving opportunities, and ensure budget compliance without compromising service quality.
 
 
 </li>
 </ul>
 
 II. Warehouse Operations &amp; Inventory Management
 
 
 
 <ul>
 <li>
 Operational Oversight: Ensure efficient and accurate inbound receiving, put-away, storage, picking, packing, and outbound dispatch processes at the 3PL warehouse(s).
 </li>
 <li>
 Inventory Accuracy: Drive initiatives and work closely with the Stock Controller to maintain high levels of inventory accuracy (cycle counting, physical inventory, discrepancy resolution).
 </li>
 <li>
 Space Optimization: Collaborate with the 3PL to optimize warehouse layout, storage utilization, and material handling processes.
 </li>
 <li>
 Product Quality &amp; Safety: Ensure compliance with L'Or&eacute;al's quality standards, safety regulations, and good manufacturing practices (GMPs) within 3PL warehouse operations.
 
 
 </li>
 </ul>
 
 III. Distribution &amp; Transportation Management
 
 
 
 <ul>
 <li>
 Last-Mile Excellence: Oversee the effective management of primary and secondary distribution channels, ensuring timely, complete, and damage-free delivery to customers.
 </li>
 <li>
 Route Optimization: Work with the 3PL and the W&amp;D Supervisor to optimize transportation routes and methods, enhancing delivery efficiency and reducing costs.
 </li>
 <li>
 Customer Service: Ensure that 3PL distribution activities meet or exceed customer service expectations, proactively addressing and resolving delivery issues.
 
 
 </li>
 </ul>
 
 IV. Team Leadership &amp; Development
 
 
 
 <ul>
 <li>
 Guidance &amp; Mentorship: Lead, mentor, and develop a team of direct reports (Stock Controller, Master Data &amp; Co-packing Specialist, W&amp;D Supervisor).
 </li>
 <li>
 Performance Management: Set clear objectives, provide regular feedback, conduct performance appraisals, and support professional growth for team members.
 </li>
 <li>
 Resource Allocation: Effectively allocate team resources to maximize productivity and meet operational demands.
 
 
 </li>
 </ul>
 
 V. Data Management &amp; Co-packing
 
 
 
 <ul>
 <li>
 Master Data Integrity: Partner with the Master Data &amp; Co-packing Specialist to ensure accurate and up-to-date master data within logistics systems, crucial for seamless operations.
 </li>
 <li>
 Co-packing Management: Oversee the planning, execution, and quality control of co-packing activities performed by the 3PL, ensuring product readiness for market.
 
 
 </li>
 </ul>
 
 VI. Continuous Improvement &amp; Innovation
 
 
 
 <ul>
 <li>
 Process Optimization: Identify opportunities for process improvements, automation, and technology adoption within 3PL operations to enhance efficiency and effectiveness.
 </li>
 <li>
 Future-Fit Ready: Contribute to strategic initiatives that align 3PL operations with L'Or&eacute;al's future supply chain vision, embracing innovation and agility.
 </li>
 <li>
 Data Analysis: Utilize logistics data and analytics to gain insights, identify trends, and make data-driven decisions to optimize performance.
 
 
 </li>
 </ul>
 
 VII. Compliance, Risk &amp; Sustainability
 
 
 
 <ul>
 <li>
 Regulatory Adherence: Ensure all 3PL activities comply with local, national, and international logistics regulations, customs requirements, and L'Or&eacute;al policies.
 </li>
 <li>
 Risk Mitigation: Identify potential operational risks within 3PL processes and implement mitigation strategies.
 </li>
 <li>
 Sustainability: Champion sustainable logistics practices within the 3PL network where applicable (e.g., carbon footprint reduction, waste management).
 
 
 </li>
 </ul>
 
 VIII. Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Internal Stakeholders: Collaborate closely with Sales, Marketing, Planning, Customer Service, Regulatory, IT, and Finance teams to ensure logistics operations support overall business objectives.
 </li>
 <li>
 Business Growth Enabler: Act as a key enabler for business growth by ensuring a robust, scalable, and responsive logistics infrastructure.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Relevant qualifications in supply chain management, Logistics, Business, or a related field.
 </li>
 <li>
 5 &ndash; 7 years of experience, min 1 year in similar position.
 </li>
 <li>
 Proven experience managing 3PL relationships in FMCG or similar industry.
 </li>
 <li>
 Strong understanding of third party logistics management and temperature-sensitive products.
 </li>
 <li>
 Expertise in SAP MM and SD modules for inventory and order management.
 </li>
 <li>
 Strong Team leadership skills.
 </li>
 <li>
 Familiarity with dangerous goods classifications and handling protocols.
 </li>
 <li>
 Ability to interpret technical inventory terminology and logistics data.
 </li>
 <li>
 Track record of ensuring compliance within warehousing / 3PL management.
 </li>
 <li>
 Department: Supply Chain / Logistics Reports To: Physical distribution manager
 
 
 </li>
 </ul>
 
 Direct Reports
 
 
 
 <ul>
 <li>
 Stock Controller
 </li>
 <li>
 Master Data &amp; Co-packing Specialist
 </li>
 <li>
 Warehouse &amp; Distribution Supervisor
 </li>
 </ul>
</div>

3PL Manager (Warehouse & Distribution)

Breadfast

<div>
 
 
 Role Objectives:
 
 
 
 To lead the end-to-end experience, satisfaction, and retention of Breadfast&rsquo;s Delivery Associates (DAs), ensuring their engagement and loyalty through lifecycle optimization, communication, recognition, and partnerships, ensuring a motivated and loyal delivery workforce.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 
 Delivery Associate Experience:
 
 </li>
 <li>
 Design and continuously improve the end-to-end Delivery Associate (DA) experience &mdash; from activation to long-term retention and offboarding.
 </li>
 <li>
 Identify critical pain points in the DA lifecycle and implement solutions to enhance satisfaction and reduce early churn.
 </li>
 <li>
 Develop activation strategies to reduce no-shows and improve engagement.
 </li>
 <li>
 
 Experience &amp; Satisfaction Improvement:
 
 </li>
 <li>
 Conduct regular surveys, interviews, and feedback sessions to gather DA insights and identify areas of improvement.
 </li>
 <li>
 Analyze satisfaction metrics (e.g., CSAT/DSAT) and exit feedback to inform experience design.
 </li>
 <li>
 Lead root cause analysis (RCA) efforts to uncover reasons behind churn and disengagement or attrition.
 </li>
 <li>
 
 Engagement &amp; Communication:
 
 </li>
 <li>
 Build and execute lifecycle communication campaigns (SMS, in-app notifications, WhatsApp) to support DA education, engagement, and awareness.
 </li>
 <li>
 Ensure timely, targeted messaging across different stages of the DA journey.
 </li>
 <li>
 Collaborate with the DA Partnerships Specialist on internal communications related to programs, initiatives, and process changes.
 </li>
 <li>
 
 Retention &amp; Loyalty Initiatives:
 
 </li>
 <li>
 Design and manage DA loyalty and retention programs focused on reward, recognition, and performance consistency.
 </li>
 <li>
 Develop bonus structures and incentive programs that are linked to tenure, delivery quality, and other performance metrics.
 </li>
 <li>
 Set and monitor program timelines, eligibility criteria, and fairness mechanisms.
 </li>
 <li>
 
 Partnerships:
 
 </li>
 <li>
 Lead the development of external partnerships (e.g., discounts, services, vouchers) to enhance DA satisfaction and support retention.
 </li>
 <li>
 Identify and secure beneficial deals (e.g., transportation, telecom, healthcare) that directly improve the DA experience.
 </li>
 <li>
 Oversee the DA Partnerships Specialist, who will be responsible for partnership sourcing, execution, and benefit rollout.
 </li>
 <li>
 
 Inventory &amp; Operational Oversight:
 
 </li>
 <li>
 Oversee DA inventory custody (e.g., pouches, uniforms, helmets), ensuring accountability and adherence to policies.
 </li>
 <li>
 Create and enforce tracking mechanisms for issued items, minimizing loss and misuse.
 </li>
 <li>
 Work closely with field teams to streamline inventory distribution and retrieval processes.
 </li>
 <li>
 
 Cross-Functional Collaboration:
 
 </li>
 <li>
 Act as the key liaison between the Supply team and other functions (e.g., Operations, Customer Experience, Product) to align initiatives.
 </li>
 <li>
 Advocate for DA needs in product and process improvements.
 </li>
 <li>
 Contribute to cross-departmental projects related to DA growth and efficiency.
 </li>
 <li>
 
 Team Leadership:
 
 </li>
 <li>
 Directly manage the DA Partnerships Specialist, providing guidance, structure, and performance feedback.
 </li>
 <li>
 Support the development and growth of team members through coaching and clear expectation setting.
 </li>
 <li>
 Promote a culture of ownership, accountability, and collaboration within the DA Experience vertical.
 </li>
 </ul>
 
 
 
 
 
 Required Education, Knowledge, and Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Supply Chain, or related field.
 </li>
 <li>
 5+ years in partner engagement, workforce retention, or operations &mdash; preferably in logistics or last-mile delivery.
 </li>
 <li>
 Strong communication and stakeholder management
 </li>
 <li>
 Analytical and problem-solving ability, especially in root cause analysis
 </li>
 <li>
 Creative thinking around incentive and loyalty programs
 </li>
 <li>
 Project management with a focus on execution and timelines
 </li>
 <li>
 People management and team development
 </li>
 <li>
 Cross-functional collaboration and negotiation (especially with external partners)
 </li>
 </ul>
 
 
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Delivery Associate Experience & Retention Lead

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