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last mile senior manager

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 About the Job:
 
 
 
 As a Last Mile Senior Manager, you will oversee last-mile operations through a team of Area Managers,
 
 
 ensuring smooth, efficient, and customer-focused delivery operations. You will set performance
 
 
 standards, monitor results, and drive improvements across your region while fostering a culture of
 
 
 accountability and excellence.
 
 
 
 Job Code:
 
 
 
 2026CAPI-021
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Lead, manage, and coach a team of Area Managers, ensuring optimal performance across multiple shipping hubs in your assigned region
 </li>
 <li>
 Oversee hub operations indirectly through Area Managers, ensuring adherence to company standards, operational KPIs, and customer satisfaction
 </li>
 <li>
 Develop and implement strategies to enhance efficiency, reduce costs, and improve service levels across last-mile delivery operations
 </li>
 <li>
 Review and analyze performance dashboards and reports from Area Managers to identify trends, risks, and opportunities for improvement
 </li>
 <li>
 Set performance targets and hold Area Managers accountable for meeting service-level agreements (SLA) and operational objectives
 </li>
 <li>
 Partner with cross-functional teams (Customer Support, Commercial, Finance, Tech) to ensure smooth coordination and resolution of hub-related issues
 </li>
 <li>
 Lead continuous improvement initiatives in line with company strategy, including automation, process optimization, and cost efficiency
 </li>
 <li>
 Act as the escalation point for critical operational issues that Area Managers cannot resolve
 </li>
 <li>
 Ensure compliance with company policies, safety regulations, and hub documentation standards across all locations
 </li>
 <li>
 Drive a culture of accountability, customer focus, and operational excellence within the last-mile function
 </li>
 <li>
 Prepare and deliver weekly/monthly reports on performance, challenges, and improvement plans to the Operations Director/Head of Logistics
 
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 10+ years of experience in logistics, last-mile delivery, or e-commerce operations
 </li>
 <li>
 Proven track record in equivalent roles and delivering results in a fast-paced logistics or shipping environment
 </li>
 <li>
 Strong knowledge of last-mile operations, hub management, and delivery SLA optimization
 </li>
 <li>
 Excellent leadership, people management, and coaching skills, with experience managing large, diverse teams
 </li>
 <li>
 Data-driven with strong analytical and reporting skills; able to interpret KPIs and drive continuous improvement
 </li>
 <li>
 Strategic mindset with hands-on problem-solving ability
 </li>
 <li>
 Strong decision-making skills and ability to perform under pressure while meeting deadlines
 </li>
 <li>
 Bachelor&rsquo;s degree in Logistics, Supply Chain, Business Administration, or a related field
 </li>
 <li>
 Proactive, results-oriented, and adaptable leader with a focus on delivering excellence in customer experience
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Last Mile Senior Manager

Majid Al Futtaim

<div>
 
 
 Role: Associate &ndash; Business Analyst
 
 
 
 
 
 
 
 Role Purpose:
 
 
 
 Drive data-driven decision-making across Operations, Marketing, and Commercial functions by delivering
 
 strategic insights, financial analysis, and performance optimization
 
 . This role is critical in shaping business strategies, improving profitability, and enabling sustainable growth in a fast-paced quick commerce environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic &amp; Financial Analysis
 
 
 <ul>
 <li>
 
 Own the financial analytics framework
 
 for key business units, including revenue, cost-to-serve, and margin analysis.
 </li>
 <li>
 Develop
 
 profitability models
 
 for new initiatives, campaigns, and operational changes to support ROI-driven decision-making.
 </li>
 <li>
 Partner with Finance and Commercial teams to
 
 forecast, budget, and track performance
 
 against financial targets.
 </li>
 <li>
 Identify
 
 cost optimization opportunities
 
 across fulfillment, last-mile, and marketing spend.
 </li>
 </ul>
 
 
 
 
 
 Performance Measurement &amp; Reporting
 
 
 <ul>
 <li>
 Utilize
 
 dashboards and reporting systems
 
 to monitor KPIs across Operations, Marketing, and Commercial teams.
 </li>
 <li>
 Deliver
 
 regular and ad hoc performance reports
 
 with actionable insights for senior leadership.
 </li>
 <li>
 Conduct
 
 variance analysis
 
 to explain deviations from targets and recommend corrective actions.
 </li>
 </ul>
 
 
 
 
 
 Business Insights &amp; Decision Support
 
 
 <ul>
 <li>
 Create
 
 Category Management reports
 
 for weekly business reviews.
 </li>
 <li>
 Analyze
 
 customer behavior, order patterns, and market trends
 
 to inform pricing, assortment, and promotional strategies.
 </li>
 <li>
 Provide
 
 data-driven recommendations
 
 to improve operational efficiency, reduce costs, and enhance customer experience.
 </li>
 <li>
 Support
 
 strategic projects
 
 such as dark store optimization, last-mile efficiency, Marketplace, and new revenue streams.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 
 Collaborate
 
 with Operations, Marketing, and Commercial leaders, translating data into business strategies.
 </li>
 <li>
 Work with technology teams to
 
 enhance data flow
 
 and ensure accuracy and accessibility of key metrics.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Accuracy &amp; Timeliness of Reports
 </li>
 <li>
 Impact of Insights on Financial Performance (e.g., cost savings, revenue growth)
 </li>
 <li>
 Forecast Accuracy
 </li>
 <li>
 Operational Efficiency Improvements
 </li>
 </ul>
 
 
</div>

Associate Business Analyst

Breadfast

<div>
 
 
 Role Objectives:
 
 
 
 To support the end-to-end acquisition and onboarding of frontline Delivery Associates (couriers) with a strong focus on last-mile, high-volume, blue-collar hiring. This role is execution-driven, ensuring Breadfast consistently builds a reliable DA workforce to meet daily operational demand.
 
 
 
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 Mass Hiring Execution:
 
 </li>
 <li>
 Conduct large-scale sourcing and recruitment campaigns to attract frontline Delivery Associates.
 </li>
 <li>
 Execute sourcing activities across job boards, referrals, field campaigns, and open days.
 </li>
 <li>
 Screen candidates for suitability, cultural alignment, and operational readiness.
 </li>
 <li>
 Maintain a fast-moving pipeline to ensure continuous DA availability across regions.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Onboarding Operations:
 
 </li>
 <li>
 Deliver standardized onboarding sessions for new Delivery Associates.
 </li>
 <li>
 Ensure all new hires complete documentation, training, and equipment issuance.
 </li>
 <li>
 Coordinate with Operations to ensure smooth handover of new DAs into active shifts.
 </li>
 <li>
 Track show-up rates, attendance, and early performance during the onboarding period.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Field &amp; Workforce Support:
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Support the Senior Specialist and Lead in executing district-level hiring plans.
 </li>
 <li>
 Provide real-time reporting on hiring progress, attendance at drives, and bottlenecks.
 </li>
 <li>
 Assist with organizing and running large-scale recruitment days and field drives.
 </li>
 <li>
 
 Process Adherence &amp; Improvement:
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follow established recruitment and onboarding SOPs to ensure consistency.
 </li>
 <li>
 Highlight issues or bottlenecks in field hiring and propose practical solutions.
 </li>
 <li>
 Support the rollout of new recruitment tools or process changes.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Education, Knowledge, and Skills:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Operations, Human Resources, Business, or equivalent experience.
 </li>
 <li>
 1&ndash;3 years of experience in high-volume, blue-collar recruitment (preferably last-mile delivery, logistics, or stores).
 </li>
 <li>
 Hands-on experience conducting mass hiring campaigns, job fairs, and field sourcing.
 </li>
 <li>
 Strong organizational and coordination skills to manage multiple hiring drives.
 </li>
 <li>
 Effective communication and candidate engagement skills.
 </li>
 <li>
 Basic knowledge of recruitment tools (ATS) and onboarding processes.
 </li>
 <li>
 High resilience and adaptability to fast-paced operational environments.
 </li>
 </ul>
 
 
</div>

Delivery Associate Acquisition & Onboarding Specialist

Amazon

<div>
 
 Description
 
 
 
 Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
 
 
 Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Support, mentor, and motivate your leadership across different levels
 </li>
 <li>
 Lead large-scope projects with site and regional impact
 </li>
 <li>
 Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
 </li>
 <li>
 Manage safety, quality, productivity, and customer delivery promises
 </li>
 <li>
 Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
 
 
 </li>
 </ul>
 A day in the life
 
 
 As an Operations Manager, you will play a critical role in driving your team&rsquo;s success. You&rsquo;ll oversee performance across your department, setting clear expectations and ensuring each team member has the right tools and resources to achieve their goals. Your role goes beyond day-to-day execution &mdash; you&rsquo;ll partner with site leadership, regional stakeholders, and support teams to remove obstacles, influence decisions, and deliver results at scale. This is an opportunity to lead with impact, empower your team, and shape the future of our operations.
 
 
 
 About The Team
 
 
 
 A home grown leadership team, built on strong Amazon standards and driven by a high bar of excellence. We operate as one team, united in our mission to build a best-in-class Center of Excellence in operations. Together, we foster an environment of trust, collaboration, and ownership, where leaders and associates can thrive. As we continue raising the bar, we remain committed to Amazon&rsquo;s vision of becoming Earth&rsquo;s Best Employer.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3+ years of performance metrics, process improvement or lean techniques experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3093635
</div>

Operations Manager, Fulfilment Center Operations

<div>
 
 
 Role Objectives:
 
 
 
 To execute and optimize the mass acquisition and onboarding of Delivery Associates (couriers), ensuring speed, quality, and scale in meeting Breadfast&rsquo;s last-mile workforce needs. This role focuses on high-volume, blue-collar recruitment and delivering a consistent, streamlined onboarding experience that drives operational readiness and early engagement.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 
 Recruitment Execution:
 
 
 
 
 
 <ul>
 <li>
 Manage the end-to-end recruitment cycle for Delivery Associates, from sourcing to offers.
 </li>
 <li>
 Drive large-scale hiring initiatives across regions, ensuring pipelines are consistently filled.
 </li>
 <li>
 Execute sourcing strategies across job boards, referrals, hiring events, and 3PL partnerships.
 </li>
 <li>
 Screen and shortlist candidates to meet Breadfast&rsquo;s standards for fit and operational readiness.
 </li>
 </ul>
 
 
 Onboarding Operations:
 
 
 
 
 
 <ul>
 <li>
 Deliver structured onboarding sessions to ensure new hires are trained, documented, and operationally ready.
 </li>
 <li>
 Standardize onboarding practices to provide a consistent new hire experience across all districts.
 </li>
 <li>
 Monitor new hire attendance, early engagement, and performance to identify risks.
 </li>
 <li>
 Coordinate with HR and Operations for smooth transitions from onboarding to field deployment.
 </li>
 </ul>
 
 
 Workforce Planning Support:
 
 
 
 
 
 <ul>
 <li>
 Provide the Lead with accurate pipeline status updates, highlighting risks or gaps.
 </li>
 <li>
 Adjust sourcing intensity and channels to match forecasted hiring needs.
 </li>
 <li>
 Support workforce planning efforts by feeding back real-time insights from the field.
 </li>
 </ul>
 
 
 Process Improvement:
 
 
 
 
 
 <ul>
 <li>
 Track recruitment funnel metrics (e.g., time-to-fill, show-up rate, early exits).
 </li>
 <li>
 Identify bottlenecks in sourcing, selection, or onboarding and recommend improvements.
 </li>
 <li>
 Share data-driven insights on hiring trends and candidate behavior to inform strategy.
 </li>
 </ul>
 
 
</div>

Delivery Associate Acquisition & Onboarding Senior Specialist

<div>
 
 
 Role Objectives:
 
 
 
 The Logistics Coordinator &ndash; Food is responsible for managing daily delivery operations within assigned zones to ensure smooth and efficient order fulfillment. The role focuses on monitoring Delivery Associate (DA) performance, resolving on-ground challenges, managing vendor-related issues, and ensuring adherence to service-level standards (SLAs).
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 
 Daily Operations Management:
 
 </li>
 <li>
 Oversee daily field operations and ensure readiness of Delivery Associates.
 </li>
 <li>
 Track performance metrics such as attendance, login rates, acceptance, on-time pickup, and delivery completion.
 </li>
 <li>
 Identify and address operational bottlenecks such as vendor delays, traffic issues, or app challenges.
 </li>
 <li>
 
 DA Standards &amp; Compliance:
 
 </li>
 <li>
 Conduct pre-shift checks for appearance, equipment, and app readiness.
 </li>
 <li>
 Perform spot audits and ensure adherence to safety and conduct guidelines.
 </li>
 <li>
 
 Issue Handling &amp; Support:
 
 </li>
 <li>
 Serve as the first point of contact for DA-related issues such as device or vehicle failures and order disputes.
 </li>
 <li>
 Coordinate with relevant teams for quick resolutions and redeployments.
 </li>
 <li>
 
 Vendor Complaints Management:
 
 </li>
 <li>
 Log and investigate vendor complaints, ensuring timely resolution within SLA.
 </li>
 <li>
 Collaborate with Vendor Operations to identify recurring issues and prevent reoccurrence.
 </li>
 <li>
 
 Routing &amp; Dispatch Support:
 
 </li>
 <li>
 Validate delivery assignments and ensure efficient dispatching.
 </li>
 <li>
 Support real-time adjustments during peak hours to maintain performance targets.
 </li>
 <li>
 
 Reporting &amp; Documentation:
 
 </li>
 <li>
 Maintain daily logs for attendance, incidents, vendor tickets, and compliance checks.
 </li>
 <li>
 Prepare end-of-day and weekly performance summaries.
 </li>
 </ul>
 
 
 
 
 
 Required Education, Knowledge, and Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Logistics, Supply Chain, or a related field.
 </li>
 <li>
 1&ndash;2 years of experience in logistics, delivery operations, or last-mile coordination (preferably in FMCG or e-commerce).
 </li>
 <li>
 Understanding of delivery operations and logistics workflows.
 </li>
 <li>
 Familiarity with route planning, dispatching systems, and performance tracking tools.
 </li>
 <li>
 Problem-solving mindset and ability to respond quickly to on-ground challenges.
 </li>
 <li>
 Good organizational and multitasking skills.
 </li>
 <li>
 Proficient in Microsoft Excel and data reporting.
 </li>
 <li>
 Team player with a proactive and adaptable attitude.
 </li>
 </ul>
 
 
 
</div>

Logistics Coordinator – Food

<div>
 
 Description
 
 
 
 Linehaul team in Egypt is currently handling All LHs between all FCs, SCs, FM, AMZL, VF sites, FM pickups fleet &amp; people transportation. For all, previously mentioned categories, the team is acting as the main &amp; only point of connection between internal &amp; external customers.
 
 
 A Linehaul program officer provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions.
 
 
 An ideal candidate should have high vendor &amp; stakeholder management skills, to be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time.
 
 
 The candidate should have the intermediate understanding of Logistics, different miles and should be able to communicate clearly in the written and oral form.
 
 
 A Linehaul Program Officer must possess a proactive mindset to identify and implement process improvements, demonstrating the drive and persistence to see initiatives through to completion.
 
 
 The role demands steady and sustained integrity and ethical conduct in managing all aspects of linehaul operations, including daily operational management, financial oversight, network planning, scheduling, and carrier relations.
 
 
 The ideal candidate will demonstrate impartial judgment, making decisions based on objective data and business requirements rather than personal preferences or relationships, while maintaining the highest standards of professional ethics to ensure optimal network efficiency and cost-effectiveness.
 
 
 Key job responsibilities
 
 
 
 Responsibilities Include, But Are Not Limited To
 
 
 
 <ul>
 <li>
 Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Last Mile, Sort Centers, First Mile, Retail, Fulfillment Centers, Seller Flex, Vendor Flex, Speed, Finance, Procurement, NOC)
 </li>
 <li>
 Ability to pull data from numerous databases (using Excel, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
 </li>
 <li>
 Develop and/or understand performance metrics to assist with driving business results.
 </li>
 <li>
 Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by LH team.
 </li>
 <li>
 Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
 </li>
 <li>
 Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
 </li>
 <li>
 Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
 </li>
 <li>
 Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings (bridges) and the variances to goals, and present these finding in a review forum.
 </li>
 <li>
 Providing real-time customer experience by working in a 24*7 operating environment.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of Microsoft Office products and applications experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Work 40 hours/week, and overtime as required
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 High school or equivalent
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3131432
</div>

EGY Line Haul Ops Lead, ATS

Explore 335+ Last mile senior manager in Cairo this January. Find roles across top companies and apply now to boost your career.