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administrative assistant/office manager Jobs in Kansas City

administrative assistant/office manager

administrative legal assistant Jobs in Kansas City

administrative legal assistant

business development specialist (it) Jobs in Kansas City

business development specialist (it)

information research specialist (law librarian) Jobs in Kansas City

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it operations specialist

law firm office services specialist

First Chicago Insurance Company

<div>At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization!
We are seeking an experienced Casualty Claims Specialist! 
The Casualty Claims Specialist will be responsible for investigating and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation.
The Casualty Claims Specialist will have the following duties and responsibilities:<ul><li>
Review &amp; determine course of action on each file assigned, utilizing technical knowledge &amp; experience for the purpose of supporting final disposition of a loss.</li><li>
Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim.</li><li>
Process Bodily Injury, and coverage claims in accordance with established office procedures.</li><li>
Work closely with Third Parties, plaintiff counsel, Claim Director and Chief Operating Officer to determine necessary injury and coverage investigation.</li><li>
Research case and statutory law in order to conduct proper claim investigation.</li><li>
Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims.</li><li>
Prepare and present claim evaluations for the appropriate settlement authority.</li><li>
Maintain reasonable expense factors.</li><li>
Handle other duties as assigned</li></ul>
QUALIFICATIONS REQUIRED:<ul><li>
3-5 years in Casualty claims experience a MUST!</li><li>
Knowledge of legal and medical terminology.</li><li>
Excellent negotiation, communication, written, organizational and interpersonal skills.</li><li>
Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.</li><li>
Proficiency in Microsoft Office products.</li></ul>
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:<ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement Training Programs</li><li>
Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul>
Visit our company website at firstchicagoinsurance.com</div>

Casualty Claims Specialist

Sinclair Inc.

<div>
 We are actively seeking a Quality Compliance Specialist to join our team. This mid-level role is responsible for overseeing quality compliance activities, supporting product verification, and coordinating corrective actions across the organization.
 
 
 As a key point of contact for quality, this position works closely with Engineering, Production, and other cross-functional teams to ensure consistent quality standards, regulatory compliance, and continuous improvement throughout our operations.
 
 
 
 Overview:
 
 
 
 The Quality Compliance Specialist is a mid-level role responsible for managing quality compliance activities, product verification, and corrective action coordination across the organization. This position serves as the central point of contact for quality matters, working collaboratively across departments to ensure consistent quality standards and regulatory compliance.
 
 
 
 Key Responsibilities:
 
 
 
 
 Product Quality &amp; Inspections:
 
 
 
 <ul>
 <li>
 Perform finished product inspections using measurement equipment to verify conformance to specifications and customer requirements.
 </li>
 <li>
 Coordinate and schedule inspections with Production and Engineering teams; review inspection data for accuracy prior to product release.
 </li>
 <li>
 Identify non-conformances and initiate appropriate corrective action or disposition processes.
 
 
 </li>
 </ul>
 
 Quality Documentation &amp; Compliance:
 
 
 
 <ul>
 <li>
 Manage the Certificate of Conformity process, ensuring accuracy, completeness, and timely delivery to customers.
 </li>
 <li>
 Document deviation material reports (DMRs) for non-conforming materials and track through disposition.
 </li>
 <li>
 Maintain quality metrics and provide regular status updates to leadership on corrective actions, field incidents, and compliance activities.
 </li>
 <li>
 Maintain organized records for all quality documentation in accordance with regulatory requirements.
 
 
 </li>
 </ul>
 
 Corrective Action &amp; Field Incident Management:
 
 
 
 <ul>
 <li>
 Manage corrective action reporting system and track ownership, deadlines, and completion across departments.
 </li>
 <li>
 Oversee field incident and product return documentation, investigation, and resolution processes.
 </li>
 <li>
 Facilitate root cause analysis and ensure appropriate corrective/preventive actions are implemented.
 
 
 </li>
 </ul>
 
 Cross-Departmental Coordination:
 
 
 
 <ul>
 <li>
 Serve as primary point of contact for quality compliance matters across the organization and facilitate communication between departments.
 </li>
 <li>
 Support internal and external audits by coordinating documentation and facilitating auditor access.
 </li>
 <li>
 Support Engineering Change Order (ECO) review process for quality implications.
 
 
 </li>
 </ul>
 
 Essential Qualifications:
 
 
 
 <ul>
 <li>
 Associate's or Bachelor's degree in Quality Assurance, Engineering, Business, or related field; or equivalent combination of education and experience.
 </li>
 <li>
 3-5 years of experience in quality assurance or quality control roles, preferably in manufacturing.
 </li>
 <li>
 Hands-on experience performing product inspections and using measurement equipment (calipers, micrometers, gauges, etc.).
 </li>
 <li>
 Working knowledge of quality management systems (ISO 9001 or similar standards).
 </li>
 <li>
 Proficiency with Microsoft Office Suite; experience with quality management software or ERP systems (Oracle preferred) is a plus.
 </li>
 <li>
 Strong organizational skills with ability to manage multiple priorities and deadlines simultaneously.
 </li>
 <li>
 Excellent written and verbal communication skills with ability to interact professionally across all organizational levels.
 </li>
 <li>
 Detail-oriented with strong documentation and record-keeping capabilities.
 </li>
 <li>
 Ability to coordinate activities across multiple departments without direct authority.
 </li>
 <li>
 ASQ certification (CQA, CQI, CQE) is a plus but not required.
 
 
 </li>
 </ul>
 Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
 
 
 
 About Us
 
 
 
 Dielectric is a leading provider of innovative broadcast products. We design, engineer, and manufacture antennas and RF equipment for television and FM radio. From remote stations to major markets, Dielectric delivers solutions for every need. Additional information about Dielectric can be found at www.dielectric.com .
 
 
 Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest. Sinclair&rsquo;s AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at www.sbgi.net.
 
 
 
 About The Team
 
 
 
 The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let&rsquo;s talk.
 
 
 The base salary compensation range for this role is $63,000 to $80,000. Final compensation for this role will be determined by various factors such as a candidate&rsquo;s relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, sick leave, vacation time, personal time, parental leave and employee stock purchase plan.
</div>

Dielectric - Quality Assurance

Manhattan Elite Prep

Test Subject Needed: LSAT (In-Person, NOT Online; Part-Time; NOT full-time)Test Score or Test Prep Teaching/Tutoring Experienced NeededDO NOT apply if you do not have prior teaching/tutoring experience or a top test score.Responsibilities:We are looking for experienced test prep teachers and/or tutors who have a strong interest in guiding local students and can engage students on all levels.The best fit will be someone who has strong professional ethics, is co-operative with the company's management and administrative staff, enjoys teaching, has flexible schedule for evenings and weekends, and enjoys being part of a growing company and making meaningful contributions. Admissions Consulting experience such as essay review also preferred.Qualifications:-Based in the city of Kansas City (or within short travel distance)-Top official (non-mock) test score (please attach original report); Other official test score reports if available. If official test score is not available, mock test scores will be considered-A track record of excellent teaching and/or tutoring experience for the same test or similar test-A degree from a recognized college or post-graduate program preferred, All Ph.D. candidates or graduates welcome-Flexible with providing different services in teaching, tutoring, and consulting-Interested in teaching either quantitative topics or verbal topics or both if the test has both sections-High proficiency &amp; fluency in English desired for the verbal section-Solid computer skillsYour application must include the following:-Official or mock test scores with test dates-Cover letter or email detailing prior teaching experience-Resume*PLEASE NOTE: In any response please use the following as an example for your email subject line: INSTRUCTOR &mdash; Kansas City&mdash; XXX (APPLICANT'S FULL NAME) &mdash; LSAT SCORE: XXXIf you do not format your subject line according to the above example, your candidacy will not be considered. Thank you again for your time. If you don't have a score for any of the tests, please put N/A.Company Profile: Manhattan Elite Prep is a multi-national educational services firm with over 10 years of experiences in the test prep, admissions consulting and career training industry. Since the inception, we have grown into a multi-national firm, focusing on helping students achieve the highest GMAT, GRE, TOEFL (Test of English as a Foreign Language), SAT, ACT, LSAT &amp; MCAT scores with the least amount of time and financial investments. Additionally, we offer assistance with college, business and graduate school admissions consulting, application advisory and essay editing services. We also offer private tutoring for all K-12 academic subjects including math, English, history and more. For more information, please visit https://www.manhattaneliteprep.com.Job Types: Part-time, ContractPay: From $50.00 per hourApplication Question(s):<ul><li>Please (1) send your score report, (2) detail your LSAT test score below and (3) detail LSAT related teaching experiences if applicable.</li></ul>Work Location: In person

LSAT Prep Tutor (Law School Admissions Test)

Augmentis

<div><div>Financial Analyst or Senior Financial Analyst &ndash; West Michigan | Full Relocation Package Offered
Relocate to West Michigan's Lakeshore &mdash; Beaches, Small-Town Life, and Room to Grow
Imagine trading your commute for Lake Michigan sunsets, sandy beaches, and a tight-knit lakeshore community, with Grand Rapids' restaurants, breweries, and big-city amenities just a short drive away. This West Michigan lakeshore region offers an exceptional quality of life at a low cost of living, with year-round outdoor recreation right out your back door and a genuine small-town feel that's increasingly hard to find. It's the kind of place people move to and don't leave.
The company provides full relocation assistance, with candidates able to begin the role remotely for 30-60 days while relocation logistics are finalized.
The company we represent is a well-known global provider of advanced engineered solutions. As a publicly traded entity, it has built an impressive 75-year legacy marked by continuous growth and innovation. Widely respected, this company is known for its outstanding corporate culture that encourages personal development and offers a wide array of opportunities. Forbes has recognized it as one of the top employers globally, emphasizing its dedication to excellence and diversity. With over $7 billion in revenue, this company continues to thrive in its industry.
What Sets This Opportunity Apart
<ul><li>Comprehensive benefits starting Day 1, including medical, dental, vision, and more
</li><li>9% 401(k) dollar-for-dollar match with employer contributions to your Retirement Savings Plan each pay period
</li><li>Robust training programs and a collaborative culture focused on continuous learning and development
</li><li>Free on-site fitness center membership to support your well-being
</li></ul>Our client, a leading manufacturer of aero and industrial gas turbine components, is a globally recognized public company with more than 75 years of innovation, growth, and technical excellence. Renowned across the aerospace industry, this organization fosters a culture that values continuous improvement, professional development, and inclusion. Recognized by Forbes as one of the World's Best Employers, the company has earned a reputation for its commitment to employee success, forward-thinking leadership, and global impact in the aerospace and energy sectors.
Why Consider Joining Our Client
<ul><li>Publicly traded global leader on a sustained path of growth and innovation
</li><li>Recognized by Forbes as a Top Global Employer
</li><li>Exceptional insurance coverage and 401(k) match, both effective on day one
</li><li>Employer contribution to your Retirement Savings Plan every pay period
</li><li>A vibrant, collaborative culture where cross-functional teams thrive
</li><li>Professional development through extensive training programs and continuous learning
</li><li>Free on-site fitness center membership promoting work-life balance
</li></ul>Position Overview
This role provides key financial support to the plant, including annual budget, monthly forecast, weekly flash, month-end close, monthly financial reporting, ad-hoc business financial analysis, and internal control testing and compliance.
What You'll Do
<ul><li>Prepare monthly financial forecasts, weekly forecast updates, and analysis of financial and operational results
</li><li>Perform monthly account reconciliations and inventory analysis
</li><li>Perform self-assessment audits and ensure SOX compliance
</li><li>Review, analyze, and report monthly manufacturing variances and plant expenses affecting job costing &mdash; raw materials, inventory, cost of production labor, outplant, R&amp;D, and other indirect costs
</li><li>Support cross-functional development of departmental budgets, including reviews, analysis, and periodic reporting of key metrics
</li><li>Assist internal and external auditors on facility audits
</li><li>Help management assess factors affecting pricing and profitability of products/services
</li><li>Report actual financial results and performance measures to the corporate office monthly
</li><li>Prepare and post journal entries; handle other accounting tasks as needed
</li></ul>What You Bring
<ul><li>Bachelor's degree from an accredited institution
</li><li>Minimum 2 years of experience in an accounting role, with formal training in financial accounting, cost accounting, financial analysis, and reporting
</li><li>Strong analytical and decision-making skills, able to synthesize data and make calls without complete information
</li><li>Strong written, oral, and interpersonal communication skills; comfortable working cross-functionally beyond accounting/finance
</li><li>Expert user of Microsoft Office; Epicor, Oracle, and Hyperion experience a plus
</li><li>This position is subject to ITAR and requires U.S. person status
</li><li>Must be legally authorized to work in the U.S. (no visa sponsorship)
</li></ul>_____________________________________________________________________________________________________________________________________________________
About Augmentis
Augmentis is a specialized recruiting firm focused on accounting, finance, procurement, and engineering talent across the U.S. We partner with growth‑oriented companies to match high‑impact professionals with meaningful roles.
To learn more about Augmentis , visit our website: www.augment-is.com
Representation/employer clarification:
Augmentis is conducting this search on behalf of our client. The selected candidate will be employed directly by our client, not by Augmentis.
EEO + disclaimer
Our client and Augmentis are Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. This job posting does not constitute a contract or guarantee of employment, and role details are subject to change based on our clients' needs. By applying, you acknowledge that your information may be shared with our client for recruitment and hiring.</div></div>

Financial Analyst or Senior Financial Analyst – West Michigan | Full Relocation Package Offered

City of Cañon City

<div>
 Apply
 
 
 Job Type
 
 
 Full-time
 
 
 
 Description
 
 
 
 <ul>
 <li>
 $10,000 Hiring Bonus***: $2,500 at commencement of employment, $2,500 after successful completion of Field Training Program and $5,000 after one year of service post Field Training.
 
 
 </li>
 </ul>
 
 Department: Police Department
 
 
 
 
 Reports to: Law Enforcement Commander
 
 
 
 
 Hourly Wage Rate: $36.79 - $45.07
 
 
 
 Benefit Summary
 
 
 
 FLSA Status: Full-Time Non-Exempt
 
 
 
 
 Position closes:
 
 
 Midnight, Sunday July 26, 2026
 
 
 
 
 Please Note: Verification of minimum qualification(s) and, if applicable, starting salary/wage is based on information provided in the official application. Resume content will not be used for these purposes. Please ensure your application is complete and accurate.
 
 
 
 
 Position Summary:
 
 Under limited supervision, supervises and performs the police patrol or investigative duties of an assigned shift or unit of the Canon City Police Department, to assist and protect the lives and property of Canon City residents, business owners, and visitors. Supervises and manages all assigned staff to include, hiring, training, coaching, and evaluating performance.
 
 
 
 Essential Duties and Responsibilities*:
 
 The essential duties and responsibilities listed below are central to the job or are the reason the position exists, and the employee must be able to perform each essential function satisfactorily. This list is not designed to cover or contain a comprehensive list of all duties and responsibilities. Duties and responsibilities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Supervises activities of employees of an assigned unit or shift, such as Police Officers, Police Detectives, and Evidence Technicians. Schedules employees, approves overtime, assigns work, and monitors its progress. Inspects appearance and equipment of assigned patrol officers and other personnel. Provides guidance and mentorship regarding performance, next steps, and judgment issues.
 </li>
 <li>
 Determines training needs, trains employees, writes and conducts evaluations, and recommends disciplinary actions. Guides and develops employees in the accomplishment of their duties and professional growth.
 </li>
 <li>
 Coordinates the handling of high risk, complex, or sensitive incidents or cases. Reviews reports prepared by employees and assigns any necessary follow-up work.
 </li>
 <li>
 Provides excellent customer service to external and internal customers including but not limited to effectively listening and communicating, providing accurate information, offering solutions, assisting in resolution, and ensuring timely follow up.
 </li>
 <li>
 Conducts briefings regarding policy changes, legislative updates, and relevant police business.
 </li>
 <li>
 Performs the full range of duties of subordinate officers/detectives, such as patrolling in marked or unmarked police cars, responding to calls, intervening in disputes, investigating criminal cases, controlling traffic, writing reports, preparing legal paperwork, issuing citations, making arrests, consulting with prosecutors, testifying in court, and transporting suspects to jail.
 
 
 </li>
 </ul>
 
 Non-Essential Duties and Responsibilities*:
 
 The following duties, although not essential to the position, are important components to the smooth and efficient operation of the Division, Department, and City.
 
 
 <ul>
 <li>
 Some positions may conduct internal affairs investigations.
 </li>
 <li>
 Some positions coordinate the Field Training Officer (FTO) program and supervise FTO&rsquo;s on all shifts.
 </li>
 <li>
 Some positions coordinate the training requirements for Police Officers.
 </li>
 <li>
 Some positions conduct firearms train, ing or SRT team training.
 </li>
 <li>
 Some positions maintain armory of weapons for department.
 </li>
 <li>
 Some positions may assume field command of major incidents.
 </li>
 <li>
 Attends or completes trainings, seminars, and meetings as required.
 </li>
 <li>
 Performs related duties as established by law or ordinance or as reasonably directed by the City.
 </li>
 <li>
 This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
 
 
 </li>
 </ul>
 
 Knowledge, Skills and Abilities:
 
 The essential and non-essential duties listed below are representative of the knowledge, skills, and/or abilities required. The below list is not designed to cover or contain a comprehensive listing of all knowledge, skills and abilities that are required.
 
 
 <ul>
 <li>
 Knowledge of Federal, state, and local laws, statutes, ordinances, rules, and regulations pertaining to law enforcement issues in Canon City.
 </li>
 <li>
 Knowledge of the theory, principles, practices, and methods of criminal justice.
 </li>
 <li>
 Knowledge of the theory, principles, practices, and methods of performing police patrol or investigative duties of an assigned shift or unit within a municipal police department.
 </li>
 <li>
 Knowledge of the theory, principles, practices, and methods of employee supervision and training.
 </li>
 <li>
 Ability to supervise employees on an assigned shift.
 </li>
 <li>
 Ability to communicate effectively verbally and in writing including the preparation of reports, warrants, and other legal paperwork.
 </li>
 <li>
 Ability to oversee and respond to emergencies, crime and accident scenes, acts of terror, natural disasters, and preplanned events that require a large police response.
 </li>
 <li>
 Ability to perform duties as outlined in the job description of Police Officer I and/or II.
 </li>
 <li>
 Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists including investigating and resolving complaints.
 </li>
 <li>
 Familiar with basic computer functions. Proficient in Microsoft Office Suite or related software. Knowledge of basic office equipment including but not limited to copiers, fax machines, multi-line phone systems, and adding machines.
 </li>
 <li>
 Knowledge of principles and processes for providing excellent customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 </li>
 <li>
 Ability to build effective relationships as needed with employees, government officials, contractors, vendors, and the public.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Minimum Qualification(s):
 
 
 
 
 
 Experience
 
 
 
 
 <ul>
 <li>
 Three (3) years of experience as police officer or police detective.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 Associates Degree in Criminal Justice, Political Science, or related field.
 
 
 </li>
 </ul>
 
 Licenses/Certifications
 
 
 
 <ul>
 <li>
 Certified Colorado Police Officer.
 </li>
 <li>
 Have a valid Colorado Driver&rsquo;s License, or the ability to obtain one within sixty (60) days of hire, with a driving record acceptable to the City of Ca&ntilde;on City.
 
 
 </li>
 </ul>
 Any acceptable combination of education, training and experience that provides the listed knowledge, abilities and skills may be substituted.
 
 
 
 
 Experience
 
 
 
 
 
 Preferred Qualification(s)
 
 :
 
 
 <ul>
 <li>
 Six (6) years of experience as police officer or police detective.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Criminal Justice, Political Science, or related field.
 
 
 </li>
 </ul>
 
 Licenses/Certifications
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 
 Physical Activities:
 
 
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 This position works in an indoor and outdoor environment and requires the ability to perform physically demanding activities in a variety of settings.
 </li>
 <li>
 The employee is sometimes required to drive, including marked and unmarked police vehicles.
 </li>
 <li>
 The employee is occasionally required to lift up to 175 pounds, with or without assistance.
 </li>
 <li>
 The employee is occasionally required to apprehend and subdue persons resisting arrest.
 </li>
 <li>
 The employee is occasionally exposed to hazardous and potentially lethal situations and individuals, including exposure to firearms, other weapons, explosives, toxins, traffic, and natural disasters. Communicates verbally with City staff, outside agencies and the public in one-on-one settings, group settings and over the telephone &amp; Radio.
 
 
 </li>
 </ul>
 
 
 Additional Information:
 
 
 
 
 <ul>
 <li>
 This position will work varying shifts to include weekends and overnight, based on operational needs.
 </li>
 <li>
 Frequent extension of work day to meet deadlines, or operational needs.
 </li>
 <li>
 This position will be required to attend occasional City Council meetings and/or other meetings and events after normal work hours.
 
 
 </li>
 </ul>
 
 
 Additional Notification:
 
 
 
 
 This position may be subject to a pre-employment drug test prior to hire, or reasonable suspicion testing after hire. The City of Ca&ntilde;on City, as a recipient of federal grant funds, maintains a strict drug-free workplace policy. The use, possession, or distribution of illegal drugs while on company property or performing job duties is prohibited and may result in disciplinary action up to and including termination. Although Marijuana and its derivatives, in some cases, are considered legal in the state of Colorado, they are still considered a Schedule I controlled substance under the Federal Drug Free Workplace Act (FDFWA), which makes there use, possession, or distribution illegal by City of Ca&ntilde;on City employees.
 
 
 Salary Description
 
 
 $36.79 - $45.07
</div>

Police Sergeant - Patrol

Accumedradial

<h3>About the role</h3>As an Email Support Specialist, you will be an integral part of our customer service team, ensuring that our clients receive timely and effective support through email communication. In this full-time remote position, you will address customer inquiries, troubleshoot issues, and provide solutions, all while enhancing the customer experience and fostering long-term relationships.<h3>Key responsibilities</h3><ul><li>Respond promptly and professionally to customer emails, addressing inquiries and resolving issues to ensure a high level of customer satisfaction.</li><li>Diagnose and troubleshoot technical issues reported by customers, providing clear and concise instructions to guide them through resolutions.</li><li>Maintain detailed records of customer interactions and solutions provided using our internal ticketing system, ensuring that all communications are documented accurately.</li><li>Collaborate with other departments, such as product and engineering teams, to escalate unresolved issues and contribute to the development of more robust solutions.</li><li>Continuously improve personal knowledge of products and services to provide accurate information and recommendations to customers.</li><li>Monitor and manage email response times and customer feedback to identify areas for improvement in service delivery.</li></ul><h3>Requirements</h3><ul><li>Strong written communication skills with the ability to articulate complex information clearly and concisely through email.</li><li>Proven troubleshooting abilities with a logical approach to problem-solving, especially in technical support scenarios.</li><li>Experience using customer support software or ticketing systems to manage and track customer inquiries effectively.</li><li>Ability to work independently in a remote environment while managing time efficiently and meeting deadlines.</li><li>High level of empathy and patience, with a commitment to providing exceptional customer service.</li><li>Familiarity with common software and technologies used in customer service and technical support roles.</li></ul><h3>Nice to have</h3><ul><li>Previous experience in a customer service or technical support role, particularly in a remote capacity.</li><li>Knowledge of our industry and related products, which will help you better assist customers.</li><li>Basic understanding of technical concepts and terminology that will enhance your ability to communicate effectively with customers experiencing technical difficulties.</li><li>Experience with knowledge management systems or creating FAQs and support documentation to assist in customer self-service.</li><li>Proficiency in additional languages, which can help cater to a diverse customer base and enhance support capabilities.</li></ul><h3>Why join us</h3>Joining our team means becoming part of a dynamic and dedicated team that values collaboration and innovation. We believe in empowering our employees to take initiative and contribute ideas that improve our processes and customer experiences. You'll have the opportunity to develop your skills and advance your career while working in a supportive and flexible remote environment that encourages work-life balance. Contributing to customer satisfaction and operational excellence is at the heart of what we do, and you can play a vital role in achieving that mission.

Email Support Specialist | Customer Service & Technical Support

<div><div>Substation Engineering Manager
 - (194918)</div><div><div>
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
We believe electricity powers modern life. As part of our Power sector, you&rsquo;ll help shape how electricity is generated, transmitted and delivered as global energy demands grow. From massive data centers to modernizing transmission systems, our industry-recognized engineers and scientists have been at the forefront of grid transformation for more than a century. You&rsquo;ll work side-by-side with these experts and contribute to reliable, resilient and sustainable power systems, helping communities thrive and industries expand. This isn&rsquo;t just a job, it&rsquo;s a chance to drive infrastructure forward, power innovation and leave your mark on our energy future. 
 
Watch Our Story:' https://www.hdrinc.com/our-story' 
 
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. 
 
HDR is looking for a Substation Engineering Manager to join our growing and nationally ranked team of Power Delivery professionals. This is a great opportunity to lead teams to support quality project delivery. The Substation Engineering Manager (EM) has broad technical knowledge and experience with design and construction of high voltage electrical switchyard and substation projects up to 500kV. Leveraging that knowledge and experience, they work in close coordination with a project manager (PM) to manage and execute the engineering and design components of projects. The EM is an experienced, competent engineer who understands the technical requirements of substation projects of any complexity and can lead, guide, and advise clients, projects, and teams. Depending on the EM&rsquo;s strengths, the EM can also serve as a PM. Specific duties include:<div></div><div> 
<ul><li>
Develops a partnership with the PM, whereas the PM is responsible for scope, schedule, budget, and client management, the EM is responsible for technical execution of the project.</li><li>
Develops and implements a project execution plan for the technical aspect of projects.</li><li>
Assigns project tasks and provides technical guidance to project team members.</li><li>
Supports the technical aspect of scope, schedule, and budget, including proposal development, work breakdown structure development and implementation, progress assessment, risk assessment/mitigation, change management, and schedule management.</li><li>
Coordinates and/or performs quality checks and reviews for all project deliverables per the HDR Quality Management Systems (QMS) requirements, processes, and procedures to deliver a world class quality product to the client. Performs quality checks and/or reviews of projects from other teams on an as needed basis.</li><li>
Works independently and may direct, mentor, or train one or more Project Engineers, EIT&rsquo;s, or CADD/Designers.</li><li>
Ability to lead multiple projects concurrently, utilizing teams in different locations.</li><li>
Works with senior engineers and technical leaders to identify and develop specific technical expertise and will attend training and seminars focused on further development and understanding of complex concepts related to their discipline.</li><li>
May also assist with developing technical papers and/or presentations that showcase HDR&rsquo;s technical capabilities at industry conferences or other events.</li><li>
Participates in project reviews as needed.</li><li>
Some travel may be required.</li></ul></div><div><div>
Preferred Qualifications</div><div>
</div><div><ul><li>
Masters degree in Engineering</li><li>
Previous experience with an engineering consulting firm</li><li>
10+ years of technical design experience with high voltage electrical switchyard and substation projects of varying complexity up to 500kV preferred, including at a minimum, conceptual knowledge of physical, electrical, civil, and structural design components, and knowledge of IEEE, ANSI, and other applicable design and equipment standards.</li><li>
Previous consulting experience desired.</li><li>
Self-starter with strong written and verbal communication skills.</li><li>
Strong conceptual, organizational, problem solving, and collaboration skills</li><li>
Ability to work independently and as part of a team.</li></ul><div> 
#LI-MV3</div></div></div></div></div><div><div><div><div>
Required Qualifications
 
</div><div><ul><li>Bachelor's degree in Engineering</li><li>
A minimum of 10 years of experience</li><li><div>
Requires professional engineering license recognized by the licensing board for the location of the position offered. Example: Professional Engineer (PE or P.Eng) license.</div></li><li>
Extensive experience in project execution within the Power Market Sector</li><li>
Proficient computer skills in Microsoft Office as well as standard Power Market Sector design software (examples include PLS CAD, AutoCAD, Plant 3D, AutoPipe, and Revit)</li><li>
An attitude and commitment to being an active participant of our employee-owned culture</li></ul></div></div>
What We Believe 
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. 
 
Our Commitment 
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. 
 
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.</div></div><div>
Primary Location:
United States-Missouri-St Louis</div><div>
Other Locations:
United States-Missouri-Kansas City</div><div>
Industry:
Power</div><div>
Schedule:
Full-time</div><div>
Employee Status:
Regular</div><div>
BusinessClass:
Substation Engineering</div><div>
Job Posting:
Jul 30, 2026</div></div>

Substation Engineering Manager

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