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law firm office services specialist

Opensity solutions

<div>Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.<h1 class="jobSectionHeader"> 
We are seeking a professional and customer service focused Service Specialist to join the Opensity Solutions team at our law firm client's Boulder office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team.</h1>
Essential Job Responsibilities<ul><li>
Copy Services includes accurately producing copy, print and scan projects per written instructions</li><li>
Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner</li><li>
Hospitality Services includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.</li><li>
Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance</li><li>
Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.</li></ul>
Qualifications &amp; Requirements<ul><li>
High School Diploma or GED</li><li>
Minimum of 1 year work experience in a customer services field</li><li>
Ability to multitask with attention to detail</li><li>
Ability to resolve issues with professionalism and tact</li><li>
Ability to lift or move 40 lbs. or greater</li><li>
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.</li><li>
Ability to walk, bend, kneel, stand or sit for an extended period of time</li><li>
Scheduled Shift Hours of 9:00a.m to 6:00p.m with some ability to come in early or stay late for business needs</li></ul>
The Compensation range for this role is up to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
#LI-MT1
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.</div>

Law Firm Office Services Specialist

Thebes USA

Job Overview Thebes USA, the U.S. division of Thebes Consult, an international advisory and consulting firm, is seeking a dedicated and professional Call Centre Customer Service Representative. As a specialist in legal, regulatory, investment, and compliance advisory services, we are looking for an individual to be the first point of contact for our valued clients. This is a Full-Time position based in **Texas City, Texas, United States**. The successful candidate will play a crucial role in upholding our commitment to exceptional client service and support. Salary: $30 - $40 USD per hour Responsibilities * Serve as the primary point of contact for clients, handling inbound and outbound calls with the utmost professionalism. * Respond promptly and accurately to client enquiries received via telephone, email, and other communication channels. * Provide clear information regarding the firm's specialised advisory services. * Address and resolve client issues or complaints efficiently, ensuring a high level of client satisfaction. * Escalate complex or technical queries to the appropriate legal, regulatory, or investment consultants. * Maintain precise and comprehensive records of all client interactions within the company's CRM system. * Assist with scheduling appointments and consultations between clients and our advisory team. * Uphold client confidentiality and data protection standards at all times. * Contribute to team efforts by accomplishing related results as needed. Qualifications * Proven experience in a customer service, client relations, or call centre environment, preferably within a professional services firm. * Exceptional verbal and written communication skills, with a clear and professional telephone manner. * Strong interpersonal skills with an ability to build rapport with a diverse range of clients. * Excellent problem-solving capabilities and the ability to remain calm under pressure. * Proficient in the use of MS Office Suite; experience with CRM software is highly desirable. * A high degree of accuracy and meticulous attention to detail. * A proactive and positive attitude with a strong work ethic. * An understanding of or interest in the legal, financial, or compliance sectors would be a distinct advantage.

Call Center Customer Service Representative

Kutak Rock LLP

<div><div>JOB SUMMARY</div><div>
Kutak Rock LLP seeks a Legal Administrative Assistant to join its Kansas City office. This position provides administrative support to multiple attorneys in the Kansas City office/other Kansas City Regional offices, working alongside other staff members within the corporate legal department. This role is ideal for the detail-oriented individual that enjoys working with a team in a collegial and collaborative environment.</div><div>
</div><div>
RESPONSIBILITIES</div><ul><li>
General office duties, such as preparing scans, copies, printing e-mails and documents</li><li>
Prepare and/or edit legal transactional documents, correspondence, and/or contracts in draft and final form to incorporate handwritten or typed revisions</li><li>
Proofread documents for changes to be made before the final copy is produced</li><li>
Perform document comparisons using firm software (Litera)</li><li>
Assist in managing closing documents and preparing closing binders including electronic closing binders and distribution via various delivery methods</li><li>
Organize and maintain extensive sets of files, both electronic and paper</li><li>
Maintain emails and documents within the Firm&rsquo;s Document Management System (NetDocs) and properly profile each document according to Department standards</li><li>
Proactively accept responsibility and take directions for work assignments and tasks</li><li>
Handle client matters (when appropriate) through telephone and email</li><li>
Enter time and expenses for submission to Accounting Department through firm software (Intapp)</li><li>
Maintain work calendars by scheduling appointments, conference calls, meetings, and professional organization events</li><li>
Coordinate with in-house conference center for meetings as needed</li><li>
Work as a team player and cover for others within the work area</li><li>
Assist with other tasks as assigned or necessary within the Department</li></ul><div>
</div><div>
QUALIFICATIONS: Skills and Abilities</div><ul><li>
Advanced knowledge of Microsoft Office including Word (including the use of Styles, Schemes, Table of Contents and Mail Merges), Excel, and PowerPoint</li><li>
Capable of editing and assembly of PDF documents</li><li>
Keen attention to detail</li><li>
Excellent grammar, spelling, and proofreading skills</li><li>
Excellent interpersonal skills with the ability to work well under the pressures of deadlines</li><li>
Excellent organizational skills with the ability to prioritize and multitask, moving from one project to another efficiently</li><li>
Ability and desire to learn new skills and technologies quickly</li><li>
An aptitude to interface with lawyers, clients, and staff professionally</li><li>
Ability to be flexible in working hours as work demands</li></ul><div>
</div><div>
QUALIFICATIONS: Education and Experience</div><ul><li>
High School degree or equivalent required</li><li>
Experience working with legal professionals or a law firm, preferred but not required</li></ul><div>
</div><div>
Position Information</div><div>
Status: Non-Exempt</div><div>
Salary Range: $45,000-$70,000 per year, commensurate with education and experience.</div><div>
Work Arrangement: In Office , 37.5 hours per week, 8:30 am &ndash; 5:00 pm Monday - Friday, with some flexibility specific to the Department and related work loads. 
 
Benefits</div><div>
Medical, Dental, Vision, Life, Dependent Life, Disability, and Accidental Death &amp; Dismemberment insurance. Flexible Spending Plan. Health Savings Account. Profit-Sharing and 401(k) Retirement benefits. Discretionary bonuses. Nine Paid Holidays per calendar year. 1 hour of paid vacation leave accrued for every 16 hours worked. 1 hour of paid sick leave accrued for every 30 hours worked. Paid parental leave. Fertility coverage assistance. Adoption and surrogacy financial assistance. Bereavement, jury duty, military leave. Employee Assistance Program. Back-Up Care. Domestic Partner Benefits. Commuting Benefits. Tuition Reimbursement. Employee Referral Program. Some of the foregoing benefits include Employer/Employee cost sharing. 
 
Additional Information</div><div>
Any offer of employment is contingent upon the successful completion of a background check. Consideration of any background check will be an individualized assessment based on the applicant or employee&rsquo;s specific record and the duties and requirements of the specific job. 
 
About the Firm</div><div>
Kutak Rock was formed in 1965 with a commitment to exceptional client service delivered with a collaborative, team-focused approach. Our founding charter commits the firm to &ldquo;allow and encourage each individual within it to be a full person,&rdquo; and we strive to offer an exceptional professional environment, intellectually challenging and engaging work in multiple disciplines, competitive compensation and benefits, opportunities for training and career development. We are a leading national law firm with locations in 21 cities united by our common commitment to our core values of client service; integrity and fairness; innovation; and inclusiveness and diversity. 
 
We are dedicated to the maintenance of a respectful, collegial, communicative, and equal opportunity workplace that encourages and rewards innovation and entrepreneurship. We measure our success not just on the basis of our revenues or our profits, but by the satisfaction we deliver for our clients and the health, engagement, and loyalty of our people.</div></div><div></div>

Legal Administrative Assistant, Corporate

Job Overview Thebes USA, the U.S. division of the international advisory firm Thebes Consult, is seeking a professional and highly motivated Live Chat Agent to join our team. This is a full-time position based in Texas City, Texas. As a key member of our client services team, you will be the first point of contact for prospective and existing clients, providing exceptional support and guidance on our specialised legal, regulatory, investment, and compliance advisory services. The ideal candidate will be an excellent communicator, capable of representing our brand with the highest level of professionalism. This role offers a competitive hourly wage of $25.00 - $39.00 USD per hour. Key Responsibilities * Engage with clients and potential clients via our live chat platform in a prompt, professional, and courteous manner. * Provide accurate and clear information regarding the company's full range of advisory services. * Assess client needs efficiently to direct enquiries to the appropriate specialist consultant or department within the organisation. * Resolve client queries effectively, and escalate complex issues to senior team members when necessary. * Maintain detailed and accurate records of all client interactions within our CRM system. * Uphold a high standard of client satisfaction and contribute to a positive brand experience. * Stay informed about the company’s services and industry trends to provide knowledgeable support. Qualifications and Skills * Proven experience in a customer service, live chat, or client-facing role is essential. * Exceptional written communication skills, with a strong command of UK-English grammar, spelling, and punctuation. * Excellent typing speed and accuracy. * The ability to multitask effectively, manage time, and prioritise tasks in a fast-paced environment. * A patient, professional, and empathetic approach to client communication. * Strong problem-solving skills and attention to detail. * Experience within a professional services environment (e.g., legal, financial, or consulting) is highly desirable but not required. * Familiarity with CRM software would be a distinct advantage.

Live Chat Agent

Shook, Hardy & Bacon LLP

Provides research assistance by consulting print, electronic, and audiovisual resources in areas including law, business, general news, science and technology; compiles bibliographies; and coordinates interlibrary loans of materials from external sources.
 Conducts a thorough reference interview with each end user to determine the scope of the request, billing information, time frame and financial constraints.
 In providing these services, evaluates the complexity of the request, available resources, financial constraints and due date and provides the service in an accurate, complete, cost effective and timely manner.
 Assembles and coordinates delivery of research materials to maximize comprehension and use of material by the end user.
 Supports internal department collaboration and promotion of "best practices" by contributing to Library Reference Zone TeamLink site.
 Uses a computer and communications software to access commercial research databases to conduct complex searches and generate reports.
 May work with attorneys and firm professional staff to perform cite checking duties on briefs submitted to the law library; ensures that citations are "good law", properly formatted and include accurate quotations.
 Stays abreast of current trends in research databases, products and services by professional reading and attendance of seminars and conferences.
 Conducts library orientations, as requested, through presentation of library services.
 Ensures the delivery and operation of electronic/print resources are received in a timely manner and that databases function as expected; troubleshoots as needed.
 Participates in presentations to timekeepers in order to inform, educate and promote library services.
 Routinely keeps track of time in specified intervals and submits time records as requested.
 Requirements: Master's degree in library science (M.L.S.) or its equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience. Ability to work effectively with internet resources, treatises, legal citations and local software currently used in legal research and library science, and is comfortable with learning new electronic resources. Ability to understand legal terminology and proceedings.

Information Research Specialist (Law Librarian)

Job Overview Thebes USA, the U.S. office of the international advisory and consulting firm Thebes Consult, is seeking a professional and dedicated Customer Service/ Helpdesk Agent to join our team. This is a full-time position based in Texas City, Texas, United States. As a key member of our team, you will be the first point of contact for our clients, providing exceptional support and resolving enquiries related to our specialised legal, regulatory, investment, and compliance advisory services. The ideal candidate is an excellent communicator with a passion for client satisfaction and problem-solving. This role offers a competitive salary of $25.00 - $39.00 USD per hour. Responsibilities  <ul><li>Serve as the primary point of contact for all client enquiries received via telephone, email, and our dedicated helpdesk portal.</li><li>Provide timely, accurate, and professional responses to clients regarding our services and their accounts.</li><li>Effectively diagnose, troubleshoot, and resolve client issues, ensuring a high level of satisfaction.</li><li>Escalate complex or specialised queries to the appropriate internal advisory teams, such as legal or compliance, while maintaining ownership of the client communication.</li><li>Maintain meticulous and accurate records of all client interactions, issues, and resolutions within our CRM system.</li><li>Assist in the client onboarding process by providing guidance and essential information.</li><li>Contribute to the continuous improvement of our services by identifying and reporting recurring client issues and feedback.</li></ul>Qualifications  <ul><li>Proven experience in a customer service, helpdesk, or client support role is essential.</li><li>Exceptional verbal and written communication skills, with a professional and courteous telephone manner.</li><li>Strong analytical and problem-solving abilities, with a high attention to detail.</li><li>The ability to effectively manage and prioritise multiple tasks in a fast-paced environment.</li><li>Proficiency in using CRM systems, helpdesk software, and the Microsoft Office Suite.</li><li>A client-centric mindset with a genuine commitment to delivering outstanding service.</li><li>Experience within the legal, financial, or professional services sectors would be a significant advantage.</li></ul> What We Offer  <ul><li>A competitive salary and a comprehensive benefits package.</li><li>The opportunity to work within a prestigious international firm with a highly specialised team.</li><li>A supportive and collaborative work environment that encourages professional growth.</li><li>Opportunities for continuous learning and professional development.</li></ul>

Customer Service/ Helpdesk Agent

Remote Data Entry Clerk Job Overview Thebes USA, the U.S. office of the international advisory and consulting firm Thebes Consult, is seeking a meticulous and highly organised Remote Data Entry Clerk to join our team. Thebes USA specialises in providing expert legal, regulatory, investment, and compliance advisory services. This role is crucial for maintaining the integrity and accuracy of our client and case data, which underpins the high-quality service we provide. The ideal candidate will be a self-motivated individual with exceptional attention to detail and a commitment to handling sensitive information with the utmost discretion. This is a full-time, remote position based in the United States. Job Title: Remote Data Entry Clerk Location: Remote (United States) Employment Type: FULL_TIME Salary: $29 - $39 USD per hour Responsibilities • Accurately and efficiently input, update, and maintain data from various sources into our company databases and systems. • Review and verify data for errors, omissions, or inconsistencies, making corrections where necessary to ensure data integrity. • Handle and process sensitive and confidential legal and compliance documents with a high degree of professionalism and discretion. • Prepare and sort source documents, identifying and interpreting data to be entered. • Generate reports, retrieve data from the database, and perform periodic data audits as requested by the advisory teams. • Comply with data integrity, security policies, and confidentiality agreements. • Collaborate with team members to ensure data is collected and managed effectively. Qualifications • Proven experience as a Data Entry Clerk or in a similar administrative role. • Exceptional typing speed and accuracy with a keen eye for detail. • Proficient in Microsoft Office Suite, particularly MS Excel, and comfortable learning new database software. • Strong organisational and time-management skills, with the ability to work independently in a remote setting. • Excellent written and verbal communication skills. • High level of integrity and a demonstrated ability to handle confidential information responsibly. • A high school diploma or equivalent is required; further education or certification in administration is a plus. Benefits Thebes USA is committed to the well-being of its employees and offers a competitive and comprehensive package. • A competitive hourly wage. • The opportunity to work with a leading international advisory firm. • A supportive and professional fully remote working environment. • Opportunities for professional growth and development.

Remote Data Entry Clerk – (Work From Home)

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