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lead clinical research coordinator

Flourish Research

<div>About Us
Flourish Research is where clinical trials thrive. Flourish Research is one of the industry&rsquo;s most progressive and diversified clinical trial organizations, with strong capabilities across cardiology, metabolic disorders, renal, oncology, CNS, pulmonology, and vaccine research. At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect. The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU!
Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.
About the Job:
We are actively hiring a Clinical Research Coordinator to support our Chicago, IL site. 
 
Shift: Monday-Friday normal work hours 
Location: Onsite 
FLSA Classification: Non-Exempt 
Compensation: 65,000.00-$75,000.00
ESSENTIAL JOB FUNCTIONS:<ul><li>
Read, understand, and can accomplish protocol specified patient visits and procedures.</li><li>
Clearly and concisely document patient assessments, observations, test results and other study related information per federal regulations, protocol requirements and GCPs.</li><li>
Obtain patient informed consent according to federal regulations, GCPs and IRB requirements.</li><li>
Is creative and diligent in recruiting qualified study subjects into assigned protocols to fulfill enrollment obligations within the sponsor&rsquo;s timeline while following regulations and rules governing medical ethics, IRB, GCP and ICH guidelines.</li><li>
Complete all required training in a timely manner.</li><li>
Schedule and conduct patient visits according to protocol requirements and timelines.</li><li>
Maintain accurate and complete written source documentation of patient visits and protocol related activities.</li><li>
Accurately complete case report forms (CRFs &amp;/or eCRFs) and/or worksheets generated by the sponsor.</li><li>
Maintain confidentiality of patient and protocol issues as appropriate and as bound by Confidentiality Agreements with Flourish Research, between Flourish and sponsors, and between Flourish and other entities, as well as HIPAA regulations.</li><li>
Promptly report adverse events to supervisor and/or Principal Investigator/Sub-Investigator as deemed necessary.</li><li>
Report Serious Adverse Events (SAEs) to sponsor within 24 hours of becoming aware of the SAE.
</li><li>Also report the SAE to the supervisor, Principal Investigator and/or Sub-Investigator.</li><li>
Account for clinical trial materials (i.e., CRFs, study drug, lab supplies, and/or other required items) and ensure availability of appropriate amounts for the conduct of the study.</li><li>
Maintain ongoing communication with Team Lead I; Team Manager; Principal Investigator; Sub Investigators and other people assisting with the trial and documenting these communications according to protocol requirements and Flourish policies.</li><li>
Attend required training courses/conferences in order to stay abreast of current and changing federal regulations and Flourish policies.
</li><li>Pursue educational opportunities to increase knowledge of the research process and associated rules and regulations governing clinical research.</li><li>
Attend Investigator Meetings and/or other training as directed.</li><li>
Perform all study-related duties in a time- and cost-effective manner in adherence with Flourish policies.</li><li>
Perform all duties in a safe and prudent manner.</li><li>
Perform other duties as assigned.</li><li>
Represent Flourish Research in a professional and courteous manner (verbal, written and in appearance) when interacting with Flourish staff, sponsors, IRBs, patients/subjects, nursing and medical staff members of various clinics, hospitals, and physician&rsquo;s offices.</li><li>
Additional duties as assigned by management.</li></ul>
PHYSICAL REQUIREMENTS AND/OR ENVIRONMENTAL FACTORS:<ul><li>
Work is normally performed in a typical interior/office work environment.</li><li>
Travel required.</li><li>
Exposure to human bodily fluids.</li><li>
Laboratory processing procedures.</li><li>
Subject/Patient care.</li><li>
Daily computer use.</li><li>
Occasional night and weekend work schedules.</li><li>
The ability to properly lift thirty-five pounds and occasionally more than thirty-five pounds.</li><li>
The ability to drive, and daily availability of an automobile</li></ul> 
Requirements 
<ul><li>
Bachelor's degree preferred; however, is not required.</li><li>
Preferably a minimum of 2 years&rsquo; experience as a CRC, plus 1-3+ years' minimum experience within the field of clinical research or biological research.</li></ul>
Knowledge and Skills:<ul><li>
Exceptional knowledge of clinical research methods.</li><li>
Strong management and leadership skills.</li><li>
Demonstrated ability to collaborate and align with operations.</li><li>
Excellent oral and written communication skills.</li><li>
Excellent computer skills to include Office365 products.</li><li>
Experience in writing and reviewing Standard Operating Procedures.</li><li>
Strong problem solving, risk assessment and impact analysis abilities.</li><li>
Demonstrated experience in process improvement.</li><li>
Strong negotiation and conflict management skills.</li><li>
Flexible and able to multi-task and prioritize competing demands.</li><li>
Ability to think independently and influence when appropriate.</li></ul> 

Benefits 
Health, dental, and vision insurance plans, 401(k) with a 100% employer match on the first 4% of employee contributions, tuition reimbursement, parental leave, employee referral program, employee assistance program, life insurance, disability insurance, and a generous PTO plan covering vacation, sick, personal days and 8 paid holidays.
Flourish Research is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, sex, (including pregnancy and gender identity), citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, genetic information, marital status, veteran status, political affiliation, or any other factor protected by law. Flourish Research complies with the law regarding reasonable accommodation for handicapped and disabled employees.</div>

Clinical Research Coordinator

Biological Sciences Division at the University of Chicago

<div>
 
 Department
 
 
 
 BSD OBG - Research Staff
 
 
 
 
 About The Department
 
 
 
 
 The Department of Obstetrics and Gynecology has 136 clinical providers providing care at the main hospital in Hyde Park and multiple offsite locations. We have more than 68,000 outpatient visits, 28,000 ultrasound visits, 2,800 deliveries, and 3,300 surgeries per year. Teaching, research, and the highest quality clinical care are top priorities for the Department. The residency and fellowship programs are highly ranked and have a history of training leaders in healthcare. The Department also has a significant research enterprise, engaging in population health studies, as well as research conducted in wet laboratories on tumor biology, fibroid research, and hypertensive diseases in pregnancy.
 
 
 
 
 Job Summary
 
 
 
 
 The job compiles, documents, analyzes, and reports on moderately complex clinical studies. Provides input to support the administrative and operational decisions that impact clinical research conducted across the University.
 
 
 The Clinical Research Coordinator II independently manages and executes moderately complex clinical research studies from start up through close out. This role serves as a central operational lead, ensuring scientific integrity, regulatory compliance, and seamless coordination across investigators, sponsors, and multidisciplinary teams. The Coordinator plans and conducts clinical and non clinical research activities, oversees participant recruitment and study visits, manages data collection and reporting, and supports dissemination of findings through publications and presentations.
 
 
 This position exercises professional judgment in navigating regulatory requirements, financial considerations, and study logistics, while maintaining strict adherence to institutional, state, and federal guidelines. The role contributes directly to advancing research initiatives across the University by ensuring studies are executed efficiently, ethically, and in alignment with sponsor expectations.
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Develop study protocols, CRFs, and other study documents.
 </li>
 <li>
 Working closely with Principal Investigators (PIs) and laboratory team members.
 </li>
 <li>
 Technical proficiency and ability to operate, troubleshoot, and maintain specialized laboratory machinery.
 </li>
 <li>
 Sample preparation, including collecting, labeling, and processing biological samples for testing.
 </li>
 <li>
 Setting up experiments, running protocols (e.g., cell culturing, DNA extraction, PCR, ELISA, and staining slides and microscopy), and assisting with animal care and study design.
 </li>
 <li>
 Data management, collecting, recording, and analyzing data, often using computerized equipment.
 </li>
 <li>
 Keep detailed documentation of lab notebooks that document every step of an experiment. Lab maintenance, cleaning equipment, managing inventory, and handling hazardous materials.
 </li>
 <li>
 Develop instructional regulatory body (IRB) protocols, amendments and other documents as well as respond to IRB stipulations and requirements.
 </li>
 <li>
 Collect, archive subjects&rsquo; data. Assist in scientific data dissemination. Develop, write, edit, submit and publish scientific manuscripts and present scientific abstracts at national and international conferences.
 </li>
 <li>
 Participate in local and national meetings related to multi center trials and participate in regular phone/skype meetings related to clinical research.
 </li>
 <li>
 Assist in developing and submitting regular progress reports to NIH and other sponsors of clinical research studies.
 </li>
 <li>
 This job provides technical and administrative support in a laboratory environment performing basic laboratory techniques, research and analysis under direction.
 </li>
 <li>
 Provides routine or standardized laboratory duties by collecting data in support of research projects under direct supervision.
 </li>
 <li>
 Complies with institution, state and federal regulatory policies, procedures, directives, and mandates.
 </li>
 <li>
 Analyzes, facilitates and participates in the daily activities of multiple moderately complex clinical trials and performs all aspects of clinical data management, including patient data retrieval, referring MD office records, preparing clinical research charts, subject consenting, subject recruitment, perform and supervise various study visit procedures, and participate in program audits.
 </li>
 <li>
 Prepares program conference lists for multidisciplinary conferences and workshops.
 </li>
 <li>
 Participates in all pharmaceutical site visits. Uses moderate understanding of clinical trials to collect and store patient specimens, radiology scans and reports.
 </li>
 <li>
 Solves a range of straightforward problems relating to the administration of the compliance, financial and other related aspects of a clinical study.
 </li>
 <li>
 Interprets the data needed for insurance submissions. Gathers pre-testing results if obtained at an outside facility.
 </li>
 <li>
 Accountable for all tasks in moderately complex clinical studies.
 </li>
 <li>
 Facilitates and participates in the daily activities of moderately complex clinical studies and performs various activities including patient data retrieval, documenting clinical research records, and participation in program audits.
 </li>
 <li>
 Uses knowledge of clinical studies to coordinate the collection of analyzable clinical research data and/or samples with a limited to moderate degree of independence. Contributes to the problem solving on assigned clinical research studies and tasks.
 </li>
 <li>
 Performs other related work as needed.
 
 
 </li>
 </ul>
 
 
 Education:
 
 
 
 
 
 Minimum Qualifications
 
 
 
 Minimum requirements include a college or university degree in related field.
 
 
 
 
 Work Experience:
 
 
 
 
 Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
 
 
 
 
 Certifications:
 
 
 
 
 
 Preferred Qualifications
 
 
 
 
 
 Education:
 
 
 
 
 <ul>
 <li>
 College or university degree in related field.
 </li>
 <li>
 Advanced degree in research or a related field strongly preferred.
 
 
 </li>
 </ul>
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 2-5 years of work experience in a related job discipline.
 </li>
 <li>
 Previous clinical trials experience.
 </li>
 <li>
 Previous IRB protocol experience.
 
 
 </li>
 </ul>
 
 
 Preferred Competencies
 
 
 
 
 <ul>
 <li>
 Ability to independently coordinate and manage moderately complex clinical research studies from start up through close out.
 </li>
 <li>
 Knowledge of IRB processes, regulatory requirements, and institutional, state, and federal research policies.
 </li>
 <li>
 Strong data management and analytical skills, including experience with REDCap, Excel, and other research data systems.
 </li>
 <li>
 Understanding of research methodologies and basic laboratory techniques applicable to clinical and non clinical studies.
 </li>
 <li>
 Sound problem solving skills with the ability to exercise professional judgment in resolving study related operational, compliance, and financial issues.
 </li>
 <li>
 Effective collaboration and communication skills when working with investigators, sponsors, multidisciplinary teams, and external partners.
 </li>
 <li>
 Strong organizational skills and attention to detail with the ability to manage multiple studies and competing priorities.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Work is performed primarily in an outpatient clinical setting with additional responsibilities in a laboratory environment.
 </li>
 <li>
 Requires travel between multiple clinical sites as needed to support study activities.
 </li>
 <li>
 Requires prolonged periods of standing during clinical or study related activities.
 </li>
 <li>
 Requires extended periods of computer use for data entry, documentation, and reporting.
 
 
 </li>
 </ul>
 
 Application Documents
 
 
 
 <ul>
 <li>
 Resume (required)
 </li>
 <li>
 Cover Letter (preferred)
 
 
 </li>
 </ul>
 When applying, the document(s)
 
 MUST
 
 be uploaded via the
 
 My Experience
 
 page, in the section titled
 
 Application Documents
 
 of the application.
 
 
 
 Job Family
 
 
 
 Research
 
 
 
 Role Impact
 
 
 
 Individual Contributor
 
 
 
 Scheduled
 
 
 Weekly Hours
 
 
 
 40
 
 
 
 
 Drug Test Required
 
 
 
 
 Yes
 
 
 
 
 Health Screen Required
 
 
 
 
 Yes
 
 
 
 
 Motor Vehicle Record Inquiry Required
 
 
 
 
 No
 
 
 
 Pay Rate Type
 
 
 
 Salary
 
 
 
 FLSA Status
 
 
 
 Exempt
 
 
 
 Pay Range
 
 
 
 $60,000.00 - $75,000.00
 
 
 The included pay rate or range represents the University&rsquo;s good faith estimate of the possible compensation offer for this role at the time of posting.
 
 
 
 
 Benefits Eligible
 
 
 
 
 Yes
 
 
 The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
 
 
 
 Posting Statement
 
 
 
 The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
 
 
 Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
 
 
 All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
 
 
 The University of Chicago's Annual Security &amp; Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
</div>

Clinical Research Coordinator II - OBG - Research Staff

Cardiovascular Associates of America - CVAUSA

<div>
 
 
 Clinical Research Data Assistant
 
 This will be an in-person position in Chicago, Illinois&nbsp;
 
 
 
 
 Position Summary
 
 
 
 The Clinical Research Data Assistant provides administrative, data management, and study support services for clinical research studies. This position is responsible for sponsor system data entry, study reporting, document management, regulatory support, and research communications.
 
 
 The Clinical Research Data Assistant works closely with Clinical Research Coordinators, investigators, sponsors, and the regulatory team to ensure accurate, timely, and compliant study documentation and reporting.
 
 
 
 Essential Responsibilities
 
 
 
 
 Data Management
 
 
 
 &middot; Enter study data into sponsor electronic data capture (EDC) systems.
 
 
 &middot; Transcribe source documentation into sponsor systems accurately and timely.
 
 
 &middot; Review entered data for completeness and accuracy.
 
 
 &middot; Resolve basic data discrepancies and escalate complex issues.
 
 
 &middot; Maintain study tracking logs and databases.
 
 
 
 Sponsor Systems Management
 
 
 
 &middot; Maintain user access and system tracking documentation.
 
 
 &middot; Upload required documents into sponsor portals.
 
 
 &middot; Monitor sponsor system notifications and alerts.
 
 
 &middot; Support completion of sponsor-required documentation.
 
 
 
 Screening, Enrollment, and Study Reporting
 
 
 
 &middot; Prepare routine reports on screening, enrollment, randomization, and retention metrics.
 
 
 &middot; Track recruitment and enrollment performance.
 
 
 &middot; Maintain study enrollment dashboards and tracking tools.
 
 
 &middot; Generate reports for site leadership and study teams.
 
 
 
 Regulatory and Document Support
 
 
 
 &middot; Route study documents for review and signature.
 
 
 &middot; Assist with collection of regulatory documents.
 
 
 &middot; Maintain electronic and paper study files.
 
 
 &middot; Support regulatory filing activities.
 
 
 &middot; Assist with investigator and staff training documentation.
 
 
 
 Communication Management
 
 
 
 &middot; Manage study email inboxes.
 
 
 &middot; Route sponsor communications to appropriate team members.
 
 
 &middot; Track action items from sponsor correspondence.
 
 
 &middot; Assist with scheduling sponsor meetings and study-related calls.
 
 
 Coordinator and Site Support
 
 
 &middot; Provide administrative support to Clinical Research Coordinators and investigators.
 
 
 &middot; Assist with study start-up documentation.
 
 
 &middot; Support study close-out activities.
 
 
 &middot; Assist with preparation for sponsor monitoring visits, audits, and inspections.
 
 
 
 Quality and Compliance
 
 
 
 &middot; Maintain confidentiality of participant information.
 
 
 &middot; Ensure data accuracy and completeness.
 
 
 &middot; Follow Good Clinical Practice (GCP), sponsor requirements, and site SOPs.
 
 
 &middot; Participate in quality improvement initiatives.
 
 
 
 Qualifications
 
 
 
 
 Education
 
 
 
 &middot; High School Diploma required.
 
 
 &middot; Associate's degree or Bachelor's degree preferred.
 
 
 
 Experience
 
 
 
 &middot; Previous healthcare, data entry, administrative, research, or regulatory experience preferred.
 
 
 &middot; Experience with electronic systems and databases preferred.
 
 
 
 Knowledge, Skills, and Abilities
 
 
 
 &middot; Exceptional attention to detail.
 
 
 &middot; Strong data entry and computer skills.
 
 
 &middot; Strong written and verbal communication skills.
 
 
 &middot; Ability to manage multiple deadlines.
 
 
 &middot; Strong organizational skills.
 
 
 &middot; Proficiency in Microsoft Office applications, particularly Excel.
 
 
 &middot; Ability to learn sponsor systems, CTMS, eSource, and eRegulatory platforms.
 
 
 
 Physical Requirements
 
 
 
 &middot; Ability to perform prolonged computer-based work.
 
 
 &middot; Ability to review detailed documentation for extended periods.
 
 
 &middot; Ability to occasionally lift and move files or supplies up to 15 pounds.
 
</div>

Clinical Research Data Assistant

Cardiovascular Associates of America

<div>Clinical Research Data Assistant 
This will be an in-person position in Chicago, Illinois
Position Summary
The Clinical Research Data Assistant provides administrative, data management, and study support services for clinical research studies. This position is responsible for sponsor system data entry, study reporting, document management, regulatory support, and research communications.
The Clinical Research Data Assistant works closely with Clinical Research Coordinators, investigators, sponsors, and the regulatory team to ensure accurate, timely, and compliant study documentation and reporting.
Essential Responsibilities
Data Management<ul><li>Enter study data into sponsor electronic data capture (EDC) systems.</li><li>Transcribe source documentation into sponsor systems accurately and timely.</li><li>Review entered data for completeness and accuracy.</li><li>Resolve basic data discrepancies and escalate complex issues.</li><li>Maintain study tracking logs and databases.</li></ul>
Sponsor Systems Management<ul><li>Maintain user access and system tracking documentation.</li><li>Upload required documents into sponsor portals.</li><li>Monitor sponsor system notifications and alerts.</li><li>Support completion of sponsor-required documentation.</li></ul>
Screening, Enrollment, and Study Reporting<ul><li>Prepare routine reports on screening, enrollment, randomization, and retention metrics.</li><li>Track recruitment and enrollment performance.</li><li>Maintain study enrollment dashboards and tracking tools.</li><li>Generate reports for site leadership and study teams.</li></ul>
Regulatory and Document Support<ul><li>Route study documents for review and signature.</li><li>Assist with collection of regulatory documents.</li><li>Maintain electronic and paper study files.</li><li>Support regulatory filing activities.</li><li>Assist with investigator and staff training documentation.</li></ul>
Communication Management<ul><li>Manage study email inboxes.</li><li>Route sponsor communications to appropriate team members.</li><li>Track action items from sponsor correspondence.</li><li>Assist with scheduling sponsor meetings and study-related calls.</li></ul>
Coordinator and Site Support<ul><li>Provide administrative support to Clinical Research Coordinators and investigators.</li><li>Assist with study start-up documentation.</li><li>Support study close-out activities.</li><li>Assist with preparation for sponsor monitoring visits, audits, and inspections.</li></ul>
Quality and Compliance<ul><li>Maintain confidentiality of participant information.</li><li>Ensure data accuracy and completeness.</li><li>Follow Good Clinical Practice (GCP), sponsor requirements, and site SOPs.</li><li>Participate in quality improvement initiatives.</li></ul>
Qualifications
Education<ul><li>High School Diploma required.</li><li>Associate's degree or Bachelor's degree preferred.</li></ul>
Experience<ul><li>Previous healthcare, data entry, administrative, research, or regulatory experience preferred.</li><li>Experience with electronic systems and databases preferred.</li></ul>
Knowledge, Skills, and Abilities<ul><li>Exceptional attention to detail.</li><li>Strong data entry and computer skills.</li><li>Strong written and verbal communication skills.</li><li>Ability to manage multiple deadlines.</li><li>Strong organizational skills.</li><li>Proficiency in Microsoft Office applications, particularly Excel.</li><li>Ability to learn sponsor systems, CTMS, eSource, and eRegulatory platforms.</li></ul>
Physical Requirements<ul><li>Ability to perform prolonged computer-based work.</li><li>Ability to review detailed documentation for extended periods.</li><li>Ability to occasionally lift and move files or supplies up to 15 pounds.</li></ul>
DrDNxKmIra</div>

The University of Chicago

<div>Department
BSD OCR - CTMS Support Unit 
About the Department
The Office of Clinical Research (OCR) is dedicated to supporting the infrastructure for the management and administration of clinical research at The University of Chicago as well as individual research programs with the goal of improving communication, consistency, and collaboration across the Biological Sciences Division and UChicago Medicine.
 
 
To mission of the OCR is to catalyze clinical research by providing expertise, resources, infrastructure, and systems that facilitate clinical research operations and enable collaboration across the enterprise while promoting compliance and human subject protection on behalf of our diverse community of patients and volunteers. 
Job Summary
The job maintains regulatory compliance programs, including the interpretation of systems to identify areas of risk and may coordinate internal audits. With a moderate level of direction, participates in compliance documentation, compliance training, and compliance committee formation. 
 
The Coverage Analyst is dedicated to ensuring billing compliance for clinical research and supports utilization of the Clinical Trial Management System (CTMS), Oncore. The Coverage Analyst plays a crucial role in evaluating clinical research protocols, informed consent forms, clinical trial budgets, and other pertinent study documents to generate a protocol calendar in the CTMS system and develop coverage analysis/billing grid. The Coverage Analyst specifies which procedures and services may qualify as 'Routine Cost' and be billable to patient insurance, and which should be charged to the study. The Coverage Analyst is responsible for determining whether proposed clinical research studies meet the criteria for a Qualifying Clinical Trial as defined by the Medicare Clinical Trial Policy (NCD 310.1). As a member of the Research Systems &amp; Coverage Analysis (RSCA) Unit, within the Office of Clinical Research, the Coverage Analysts works as part of a team to support and optimize clinical trial initiation and financial workflows, partnering closely with research teams and key stakeholders in the process.
Responsibilities<ul><li>
Reviews clinical trial protocols, budgets, contracts, and informed consent documents to inform billing designations.</li><li>
Creates detailed coverage analyses that outline the billing of clinical items and services required by research studies.</li><li>
Develops study calendars within the Clinical Trial Management System, Oncore.</li><li>
Ensures consistency in the application of Medicare and other applicable rules across studies and alignment of study documents with billing regulations.</li><li>
Works collaboratively with key offices, including the Human Research Protection Program and research units, to harmonize regulatory and budgetary processes in clinical trials.</li><li>
Communicates the results of coverage analyses to principal investigators and/or study teams, providing detailed explanations and addressing any questions or concerns.</li><li>
Ensures that coverage analyses outputs are reviewable and auditable for quality and compliance.</li><li>
Recruits, onboards, and trains new clinical research staff to ensure adherence to billing compliance procedures.</li><li>
Coordinates department or clinic compliance with a moderate level of guidance.</li><li>
Prepares, completes and submits all compliance documentation on a routine basis. Coordinates compliance committee meetings.</li><li>
Performs other related work as needed.</li></ul> 
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field. 
Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline. 
Certifications:
-
Preferred Qualifications
Education:<ul><li>
Bachelor's degree.</li></ul>
Experience:<ul><li>
Clinical research experience such as clinical research conduct, regulatory compliance, or related research activities.</li><li>
Coverage analysis experience.</li></ul>
Preferred Competencies<ul><li>
Interpret research protocols, budgets, and consent forms to extrapolate billing/coverage information.</li><li>
Problem-solve, leveraging information and expertise available.</li><li>
Strong organizational skills.</li><li>
Manage projects at various stages of completion.</li><li>
Manage high volume of workload and meet deadlines.</li><li>
Demonstrated attention to detail.</li></ul>
Working Conditions<ul><li>
Office environment.
</li></ul>Application Documents<ul><li>
Resume (required)</li><li>
Cover Letter (preferred)</li></ul> 
The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions. 
 
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. 
Job Family
Legal &amp; Regulatory Affairs 
Role Impact
Individual Contributor 
Scheduled Weekly Hours
40 
Drug Test Required
No 
Health Screen Required
No 
Motor Vehicle Record Inquiry Required
No 
Pay Rate Type
Salary 
 
FLSA Status
Exempt 
 
Pay Range
$65,000.00 - $90,000.00
The included pay rate or range represents the University&rsquo;s good faith estimate of the possible compensation offer for this role at the time of posting. 
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. 
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. 
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. 
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. 
The University of Chicago's Annual Security &amp; Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.</div>

Clinical Research Coverage Analyst

Rush University Medical Center

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Research Computing
Work Type: Full Time Remote (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $34.61 - $51.57 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The Analyst will support the research, clinical, quality improvement, and business data analysis needs of Rush University Medical Center. The Analyst will assist clinical faculty and Principal Investigators to identify and gather necessary data that span operational through research needs and will build databases to permit queries. The analyst will have a direct reporting relationship to the Knowledge Management Team, Medical Director, and Chief Analytics Officer, who are the subject matter experts in data access and research data requests. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
<div>Other information:
 
Required Job Qualifications:
 
<ul><li>Master's degree in information science, computer science, epidemiology, biostatistics, or equivalent technical experience.
</li><li>Strong analytic, issue resolution, and facilitation skills.
</li><li>Demonstrated proficiency writing SQL stored procedures or queries.
</li><li>Able to present complex information in an understandable and compelling manner.
</li><li>Able to prioritize and multi-task to manage expectations of multiple stakeholders.
</li><li>Able to deliver high quality, timely work product with significant autonomy.
</li><li>Effectively adapts to rapid changes in project or data requirements and changing directions.
</li><li>Strong written and verbal communication.
</li><li>Effective interpersonal and teamwork skills.
</li><li>Expertise with data and analytics tools.
</li><li>Experience querying and analyzing data with SQL programming language or equivalent tools.
</li></ul> 
Preferred Job Qualifications:
 
<ul><li>At least three years of experience in statistical software (e.g. SAS or R), with data science experience.
</li><li>Some experience in the health care setting.
</li><li>Familiarity with healthcare industry or healthcare information systems.
</li><li>Experience with Epic.
</li><li>Experience with financial /claims data. 
</li></ul></div><div>Responsibilities:
 
<ul><li>Gather business/data requirements from clinical faculty and Principal Investigators and collaborate on the best way to design studies or to build study cohorts based on the Analyst's knowledge of available systems. Acts as interface between clinical experts and IT to determine feasibility, timelines, and cost of date requests.
</li><li>Uses third party software tools and research data warehouse in development of queries and visualizations. Creates research data marts using the enterprise IT architecture.
</li><li>Serves as representative for the KM Team on committees and initiatives that involve multi-site studies to facilitate IT and research informatics collaborations.
</li><li>Participates in analytics-based projects that leverage data collected from electronic medical records to measure and predict patient outcomes.
</li><li>Works with statisticians and mathematicians to design predictive models using statistical and machine learning methods that will predict patient outcomes.
</li><li>Develops analytic data sets for research and operations and uses statistical software (SAS or R) to analyze data sets as requested by departmental faculty.
</li><li>Produces reports that facilitate evidence-based clinical and financial decisions.
</li><li>Works with CRIO/CMIO/Knowledge Management team to develop new data queries and toolsets.
</li><li>Member of the IT business intelligence/knowledge management team at Rush. Maintains peer relationship and collaborative knowledge exchange with IT counterparts.
</li></ul></div>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Data Analyst

Chicago ENT

<div>PATIENT CARE COORDINATOR &ndash; CALL CENTER
Our Call Center Patient Care Coordinators are responsible for managing inbound scheduling and patient communication across all departments within our organization (ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, Post-Operative, and any others as they apply). They serve as the primary point of contact for patients seeking appointments, follow-up care, and general assistance, ensuring inquiries are handled promptly, accurately, and professionally.
This role manages a high volume of telephone calls, electronic inquiries, online scheduling requests, referrals, and internal task assignments. Call Center PCC's monitor multiple communication platforms and work closely with providers and clinical teams to ensure patients are scheduled appropriately and receive timely follow-up. Their work is critical to maintaining access to care and delivering a responsive, patient-centered experience.
Travel may be required to any Chicago ENT/Chicago Sleep Center or affiliated location.
This role will report to the Call Center Lead.
PRIMARY RESPONSIBILITIES<ul><li>
Meet established Call Center performance standards, including but not limited to average hold time, call handling efficiency, first-contact resolution, accurate call routing, abandonment rate, and bounce/transfer rates, while maintaining a high level of professionalism and customer service.</li><li>
Schedule and register patients for a wide range of appointments, including ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative visits.</li><li>
Ensure accurate entry of demographic, insurance, and appointment information into the electronic medical record (EMR).</li><li>
Respond promptly and professionally to patient, provider, and staff inquiries via telephone, voicemail, web, SMS, and EHR messaging.</li><li>
Monitor and complete tasks assigned to the &quot;User, Scheduler&quot; work queue.</li><li>
Review appointments scheduled by automated scheduling partners for accuracy and appropriateness.</li><li>
Review online appointments scheduled through Healow and Zocdoc to ensure they are booked correctly and obtain any missing information.</li><li>
Manage and respond to messages received through:<ul><li>
NotifyMD (after-hours and overflow call service)</li><li>
PerfectServe (provider on-call communication)</li><li>
Healow online scheduling</li><li>
Zocdoc online scheduling</li><li>
Glacial Media website inquiries</li><li>
Department and staff voicemail boxes</li><li>
Specific system names or vendors for managing correspondence are subject to change (add or remove)</li></ul></li><li>
Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.</li><li>
Process inbound referrals to register patients referred to the practice.</li><li>
Provide knowledgeable responses to patients and family members regarding appointment types, preparation instructions, insurance requirements, and scheduling options.</li><li>
Escalate clinical questions or urgent concerns to the appropriate department.</li><li>
Other duties as individually assigned.</li></ul>
REQUIRED QUALIFICATIONS<ul><li>
High school diploma or equivalent required</li><li>
Ability to work within an EMR database and navigate through a Windows environment required</li><li>
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy</li></ul>
PREFERRED QUALIFICATIONS
<ul><li>1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist</li><li>
Bilingual in English and Spanish (speaking, writing, and comprehension)</li><li>
Experience working in a Sleep or ENT Specialist Office</li></ul>
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
ENT is an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.</div>

Patient Care Coordinator Call Center

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