administrative coordinator- outpatient infusion oncology full time days

case manager

clincial research coordinator Jobs in Chicago

clincial research coordinator

clinical coordinator

(ord) full time compliance coordinator Jobs in Chicago

(ord) full time compliance coordinator

administrative coordinator- outpatient infusion oncology full time days Jobs in Chicago

lead clinical research coordinator

The IMA Group

<div>
 
 
 Clinical Research Coordinator
 
 
 
 
 
 
 
 Chicago, IL | Full-Time | $60,000 - $65,000 annually depending on experience
 
 
 
 
 
 
 IMA Clinical Research is seeking an experienced
 
 Clinical Research Coordinator
 
 for a new role in Chicago. Ideal candidates will have strong clinical trial coordination experience,
 
 phlebotomy proficiency
 
 , and exposure to
 
 CNS, psychiatry, psychology, or social work&ndash;related studies
 
 .
 
 
 
 
 
 Responsibilities include:
 
 
 <ul>
 <li>
 Coordinate clinical trials per protocol and SOPs
 </li>
 <li>
 Communicate with sponsors, CROs, CRAs, IRBs, and site staff
 </li>
 <li>
 Support investigators and ensure accurate documentation (ALCOA)
 </li>
 <li>
 Report adverse events and maintain study data integrity
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 2+ years of clinical research experience with phlebotomy
 </li>
 <li>
 Bachelor&rsquo;s degree required (Master&rsquo;s preferred)
 </li>
 <li>
 Ability to manage multiple studies independently
 </li>
 <li>
 CNS or behavioral health research experience required
 </li>
 <li>
 CCRC certification a plus
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 <ul>
 <li>
 Medical, dental, vision insurance
 </li>
 <li>
 PTO, holidays, and floating holiday
 </li>
 <li>
 401(k) with employer match
 </li>
 <li>
 Tuition reimbursement &amp; student loan repayment assistance
 </li>
 <li>
 Paid parental leave
 </li>
 <li>
 No on-call responsibilities
 </li>
 </ul>
 
 
 
 
 
 The IMA Group is an Affirmative Action/Equal Opportunity Employer
 
 
 
 
 
 
 
 Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.
 
</div>

Clinical Research Coordinator- Chicago, IL

University of Illinois

<div><div><div><div>Clincial Research Coordinator 
Hiring Department: Neurology and Rehabilitation
Location: Chicago, IL USA
Requisition ID: 1039881
Posting Close Date: July 2, 2026
Salary: The budgeted salary range for the position is $60,000 to $77,000. We strive to provide a competitive salary, considering factors such as available market data, internal equity, candidate experience and qualifications, and budget constraints. The final salary offer will be determined through a thorough assessment of these elements. 
About the University of Illinois Chicago
UIC is among the nation&rsquo;s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent &ldquo;Best Colleges&rdquo; rankings published by U.S. News &amp; World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. 
Position Summary
 
This position manages and coordinates the timely handling of all components of clinical research protocols in the Department of Neurology and Rehabilitation, including pre and post research activities, internal and external to the clinical setting. Responsible for the implementation and conducting of multiple research projects. Coordinates comprehensive patient protocol treatment schedules to maintain compliance to protocol requirements. Develops and implements effective patient recruitment strategies. Oversees and participates in subject recruitment, screening, scheduling, testing, and data management for a multi-faceted investigation.
 
 
Duties &amp; Responsibilities 
 
<ul><li>Assist in establishing and coordinating the implementation of clinical research protocol priorities and organization structure.</li></ul>
<ul><li>Notify and inform physicians, clinical staff, affiliates and grant sponsors of adverse events and protocol modifications, including their impact on the clinical research program</li></ul>
<ul><li>Coordinate the activation and maintenance of clinical protocols, including review and completion of submissions, amendments, and adverse event reports as required by the UIC Institutional Review Board (IRB), Protocol Review Committee and grant sponsors.</li></ul>
<ul><li>Review laboratory and clinical procedures and evaluations regularly to ensure protocol compliance.</li></ul>
<ul><li>Act as liaison between physicians, clinical staff and the UIC IRB office, grant sponsors and regulatory agencies to ensure priorities are clearly communicated and resources are allocated appropriately across multiple ongoing projects.</li></ul>
<ul><li>Communicate clinical information and work with stakeholders to create best practice tools.</li></ul>
<ul><li>Client Enrollment and Protocol Compliance</li></ul>
<ul><li>Assist physicians and clinical staff in identification, recruitment, and enrollment strategies of patients to increase enrollment and to meet clinical research protocols.</li></ul>
<ul><li>Analyze retention rates and formulates plans to retain participants.</li></ul>
<ul><li>Coordinate outreach to and liaison with staff at schools, community clinics, science fairs, etc. to make research presentations and recruit new participants for various research projects.</li></ul>
<ul><li>Execute informed consent process and monitors patient status; Enroll participants into programs, explaining the research protocols to the clients and supporting family/friends, and obtain appropriate consent forms.</li></ul>
<ul><li>Ensure that participant enrollment and research activities comply with established protocols, regulatory and monitoring agency standards, and grant sponsor guidelines.</li></ul>
<ul><li>Participate in conducting surveys of participants and supporting family/friends.</li></ul>
<ul><li>Collect and review client evaluations/assessments, surveys, and participant interviews to develop reports for the PI and appropriate agencies and grant sponsors. Evaluate data to determine project effectiveness.</li></ul>
<ul><li>Collects, manages and analyses participant data; Enters data into appropriate system and engages in quality control measures to ensure the data is accurate and updated for analyses.</li></ul>
<ul><li>Assist investigators in preparing study data, literature reviews, analysis for meeting presentations and publications.</li></ul>
<ul><li>Perform other related duties and participate in special projects as assigned.</li></ul>
<ul><li>Perform other related duties and participate in special projects as assigned.</li></ul> 
Minimum Qualifications
 
Bachelor degree in nursing, mental health, psychology, pharmaceutical sciences, social science, or a related field required.
 
At least one year experience in a research discipline required. Experience in a clinical research setting, experience working with Federal Regulations and IRB&rsquo;s required. 
 
 
 
Preferred Qualifications
 
Certified Clinical Research Coordinator (CCRC) preferred.
 
 
Experience with REDcap system preferred.
 
 
Phlebotomy Experience
 
 
Prior experience with medical terminology and procedures including electronic medical records and billing preferred.
 
Ability to manage multiple tasks. Strong interpersonal and customer service skills. Requires excellent communication, organization, presentation and computer/pc skills. Proficiency in Microsoft Office and other related software.
 
Knowledge of research protocols, principles and procedures; knowledge of aspects of clinical trials such as screening, interviewing, case reports forms; knowledge of experimental design, mathematics, statistics, computer applications and computer data management; oral and written communication skills; knowledge of a science such as biology or psychology; ability to identify, produce, organize, evaluate and interpret data; knowledge of ethics and regulatory procedures (i.e. informed consent, IRB applications, data safety and monitoring plans) involved with clinical trials and other clinical research; ability to work as a member of a project team; knowledge of clinical tasks required for research (e.g. phlebotomy, centrifugation, interviewing). 
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.</div></div></div></div>

Clincial Research Coordinator

University of Illinois Chicago

<div>
 
 Hiring Department
 
 : Neurology and Rehabilitation
 
 
 
 Location
 
 : Chicago, IL USA
 
 
 
 Requisition ID
 
 : 1039881
 
 
 
 Posting Close Date
 
 : July 2, 2026
 
 
 
 Salary:
 
 The budgeted salary range for the position is $60,000 to $77,000. We strive to provide a competitive salary, considering factors such as available market data, internal equity, candidate experience and qualifications, and budget constraints. The final salary offer will be determined through a thorough assessment of these elements.
 
 
 
 About The University Of Illinois Chicago
 
 
 
 UIC is among the nation&rsquo;s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent &ldquo;Best Colleges&rdquo; rankings published by U.S. News &amp; World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.
 
 
 This position is intended to be eligible for benefits . This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
 
 
 Position Summary
 
 
 This position manages and coordinates the timely handling of all components of clinical research protocols in the Department of Neurology and Rehabilitation, including pre and post research activities, internal and external to the clinical setting. Responsible for the implementation and conducting of multiple research projects. Coordinates comprehensive patient protocol treatment schedules to maintain compliance to protocol requirements. Develops and implements effective patient recruitment strategies. Oversees and participates in subject recruitment, screening, scheduling, testing, and data management for a multi-faceted investigation.
 
 
 Duties &amp; Responsibilities
 
 
 <ul>
 <li>
 Assist in establishing and coordinating the implementation of clinical research protocol priorities and organization structure.
 </li>
 <li>
 Notify and inform physicians, clinical staff, affiliates and grant sponsors of adverse events and protocol modifications, including their impact on the clinical research program
 </li>
 <li>
 Coordinate the activation and maintenance of clinical protocols, including review and completion of submissions, amendments, and adverse event reports as required by the UIC Institutional Review Board (IRB), Protocol Review Committee and grant sponsors.
 </li>
 <li>
 Review laboratory and clinical procedures and evaluations regularly to ensure protocol compliance.
 </li>
 <li>
 Act as liaison between physicians, clinical staff and the UIC IRB office, grant sponsors and regulatory agencies to ensure priorities are clearly communicated and resources are allocated appropriately across multiple ongoing projects.
 </li>
 <li>
 Communicate clinical information and work with stakeholders to create best practice tools.
 </li>
 <li>
 Client Enrollment and Protocol Compliance
 </li>
 <li>
 Assist physicians and clinical staff in identification, recruitment, and enrollment strategies of patients to increase enrollment and to meet clinical research protocols.
 </li>
 <li>
 Analyze retention rates and formulates plans to retain participants.
 </li>
 <li>
 Coordinate outreach to and liaison with staff at schools, community clinics, science fairs, etc. to make research presentations and recruit new participants for various research projects.
 </li>
 <li>
 Execute informed consent process and monitors patient status; Enroll participants into programs, explaining the research protocols to the clients and supporting family/friends, and obtain appropriate consent forms.
 </li>
 <li>
 Ensure that participant enrollment and research activities comply with established protocols, regulatory and monitoring agency standards, and grant sponsor guidelines.
 </li>
 <li>
 Participate in conducting surveys of participants and supporting family/friends.
 </li>
 <li>
 Collect and review client evaluations/assessments, surveys, and participant interviews to develop reports for the PI and appropriate agencies and grant sponsors. Evaluate data to determine project effectiveness.
 </li>
 <li>
 Collects, manages and analyses participant data; Enters data into appropriate system and engages in quality control measures to ensure the data is accurate and updated for analyses.
 </li>
 <li>
 Assist investigators in preparing study data, literature reviews, analysis for meeting presentations and publications.
 </li>
 <li>
 Perform other related duties and participate in special projects as assigned.
 </li>
 <li>
 Perform other related duties and participate in special projects as assigned.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 Bachelor degree in nursing, mental health, psychology, pharmaceutical sciences, social science, or a related field required.
 
 
 At least one year experience in a research discipline required. Experience in a clinical research setting, experience working with Federal Regulations and IRB&rsquo;s required.
 
 
 
 Preferred Qualifications
 
 
 
 Certified Clinical Research Coordinator (CCRC) preferred.
 
 
 
 Experience With REDcap System Preferred.
 
 
 
 Phlebotomy Experience
 
 
 Prior experience with medical terminology and procedures including electronic medical records and billing preferred.
 
 
 Ability to manage multiple tasks. Strong interpersonal and customer service skills. Requires excellent communication, organization, presentation and computer/pc skills. Proficiency in Microsoft Office and other related software.
 
 
 Knowledge of research protocols, principles and procedures; knowledge of aspects of clinical trials such as screening, interviewing, case reports forms; knowledge of experimental design, mathematics, statistics, computer applications and computer data management; oral and written communication skills; knowledge of a science such as biology or psychology; ability to identify, produce, organize, evaluate and interpret data; knowledge of ethics and regulatory procedures (i.e. informed consent, IRB applications, data safety and monitoring plans) involved with clinical trials and other clinical research; ability to work as a member of a project team; knowledge of clinical tasks required for research (e.g. phlebotomy, centrifugation, interviewing).
 
 
 The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
 
 
 The university provides accommodations to applicants and employees. Request an Accommodation
 
 
 Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
</div>

Rush University Medical Center

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pediatrics-Res Adm
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $23.12 - $32.66 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
Job Summary:
 
The Clinical Research Coordinator I (CRC I) supports the conduct of clinical research studies across a range of disciplines. Receives direction from principal investigator, supervisor, or other staff involved in research protocol(s). Responsibilities include participant recruitment and interaction, study data collection and entry, maintenance of study and regulatory documentation, sponsor communication, and adherence to study protocols and policies. The CRC I executes defined study tasks with guidance, ensuring operational compliance, accurate data entry, and participant safety. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
<div>Other information:
 
Required Job Qualifications:
 
Education:
 
<ul><li>Bachelor&rsquo;s degree
</li></ul>Experience:
 
<ul><li>0-2 years of experience in a research study or other relevant experience
</li></ul>OR
 
Experience (in lieu of a degree)
 
<ul><li>Two (2) years&rsquo; total experience, where 1 year is supporting or coordinating research studies 
</li></ul> 
 
Knowledge, Skills, &amp; Abilities:
 
<ul><li>Time Management &ndash; Ability to meet deadlines and manage assigned study tasks.
</li><li>Problem-Solving &ndash; Ability to troubleshoot routine field issues and use discretion to escalate appropriately when unplanned events arise.
</li><li>Attention to Detail &ndash; Strong attention to accuracy in data collection and documentation.
</li><li>Participant Relations &ndash; Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
</li><li>Communication Skills &ndash; Effective verbal and written communication skills with participants and internal study teams.
</li><li>Team Collaboration &ndash; Ability to collaborate within multi-disciplinary team settings and follow established workflows.
</li><li>Flexibility &ndash; Availability to work evenings, overnight shifts, or weekends if required by study protocols.
</li><li>Travel Readiness &ndash; Availability for local travel as necessary.
</li><li>Other duties as assigned.
</li></ul> 
Preferred Job Qualifications:
 
Experience:
 
<ul><li>Two (2) or more years prior experience in clinical research or related field
</li></ul> 
Physical Demands:
 
 
Competencies:
 
 
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. 
 
 
</div>Responsibilities:
 
Job Responsibilities:
 
1. Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
 
2. Collects and enters data into study case report forms and/or electronic data capture system and responds to queries in a timely manner.
 
3. Assists in preparing simple data summaries, reports, or charts to support study documentation and reporting requirements.
 
4. Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
 
5. Verifies data against 100% of source documentation for accuracy before entry into case report forms and electronic data capture systems to ensure timeliness and audit readiness.
 
6. May collect, process and ship potentially biohazardous specimens.
 
7. Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
 
8. Provide ongoing study status updates and responds to questions from PI, Administrator, department stakeholders, Sponsor and Compliance throughout the conduct of the study.
 
9. Maintains study flow by communicating promptly with study participants and coordinating with study team members as directed.
 
10. Participate in auditing and monitoring visits. Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
 
11. Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study.
 
12. Other duties as assigned. 
 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Research Coordinator I - Pediatrics Specialist - Full-time

Northwestern Medicine

<div>Company Description 
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? 
Job Description 
The Administrative Coordinator position reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization&rsquo;s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Administrative Coordinator is responsible for higher-level administrative support to Directors within the organization and must use independent judgment and authority to execute projects and maintain workflow. The incumbent will work as part of team and demonstrate superior organization skills, strong interpersonal and communication skills, and attention to detail proficient Microsoft application skills (Word, Excel and PowerPoint) and be highly flexible and adaptable.
Responsibilities:<ul><li>
Prepares documents and manages data using NM software applications including Microsoft Office.</li><li>
Manages calendar; sets meeting priorities; identifies objectives of meetings and identifies materials needed for meeting; exercises judgment to ensure appropriate parties attend meeting.</li><li>
Screens incoming email, mail and telephone calls to assign priority to call and/or identify additional resources to manage caller&rsquo;s need.</li><li>
Independently plans and executes activities such as room scheduling, signage, catering, support staff and equipment, and preparation and distribution of notifications, in support of projects and meetings as appropriate.</li><li>
Assists with creation and preparation of materials, which are presented, to management, committees and subcommittees, particularly power point presentations and printed materials.</li><li>
Prepares, copies, mails, files documentation accurately and maintains security and confidentiality of highly sensitive information.</li><li>
Authors responses on behalf of Director or department.</li><li>
Performs other duties as assigned.</li><li>
Utilizes appropriate resources within the institution, division and department to manage and complete each assigned task and/or project.</li><li>
Develops and maintains relationships with all customer and suppliers, especially vendors who support equipment within the department.</li><li>
Provides support to Division Vice President as needed.</li><li>
Transcribes meeting content for designated meetings.</li><li>
Conducts internet research and identifies relevant topics based upon assignment.</li></ul> 

Qualifications 
Required<ul><li>
Associates Degree or equivalent relevant (administrative) experience</li><li>
3-5 years of experience in a business office with a strong emphasis on database management and customer service.</li><li>
Knowledge of Microsoft Office, PowerPoint and Excel.</li><li>
Ability to organize and think independently. Excellent interpersonal skills.</li></ul>
Preferred<ul><li>
B.A. degree or business equivalent and 5 years business experience</li></ul> 

Additional Information<div></div> 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.</div>

Administrative Coordinator- Outpatient Infusion Oncology Full Time Days

Illinois Bone & Joint Institute

<div>Description:

Job Title: Clinical Coordinator
Job Description
Summary
The Clinical Coordinator acts as a liaison between their assigned physician and patients/families, staff, primary care physicians and other specialists, attorneys, vendors etc. This role ensures that physician schedules are in accordance with their protocols/needs and that the schedule provides for a smooth/effective delivery of patient care; coordinates incoming physician-related phone calls; and, as requested, assists the physician in the coordination of personal responsibilities in an effort to ensure that the professional requirements of the physician&rsquo;s workday are met.
Responsibilities
Physician Liaison Activities<ul><li>
Responds to incoming phone calls and determines the best method for resolution of caller&rsquo;s needs through the identification of the most appropriate respondent (i.e. physician, physician assistant, clinical/nursing staff, etc). Channels requests appropriately in an effort to ensure resolution</li><li>
Secures charts related to diagnostic tests, physical/occupational therapy reports, etc. and discusses issues with physicians. Relates physician information back to patient/requestor. Completes chart notes, as appropriate</li></ul>
Appointment Scheduling<ul><li>
Registers and assists in scheduling of appointments for new/established patients</li><li>
Arranges for legal depositions, ensuring that all patient records are available prior to the deposition</li></ul>
Correspondence/Clerical Functions<ul><li>
Responsible for chart preparation prior to clinic hours; ensures that the chart is in order and complete with all documentation needed by the physician. If test results, dictation or other documentation is needed, this role will call to obtain it before clinic hours</li><li>
Sends prescriptions for therapies, return to work notes, gym notes etc., as requested</li><li>
Composes and types non-patient visit letters/correspondence for the physician</li><li>
Opens and distributes physician/department mail</li><li>
Provides workers&rsquo; compensation carriers with updated status on patients</li><li>
Completes, handicap parking permits, jury duty requests, school/physical education excuse notes, disability forms, etc.</li><li>
Prepares physicians on call schedules and coordinates physician schedule changes</li><li>
As necessary, secures appropriate releases and copies, medical information for patient pick-up. Works closely with copy service and monitors reports to ensure timely mailing of all requests for records</li><li>
Maintains an orderly file on physician credentials and CME credits</li></ul>
Other Functions as assigned, including but not limited to<ul><li>
Works on special projects</li><li>
Secures insurance pre-certifications as requested (i.e. MRI&rsquo;s PT, Synvisc, injections, surgery etc.)</li><li>
Handles payments received for depositions, record subpoenas, etc., by completion of appropriate forms for the Revenue Cycle department and notation of receipt of payments in the chart</li><li>
Maintain a clean and safe work environment</li><li>
Other duties as assigned</li></ul>
Requirements:

Requirements
Education<ul><li>
High school diploma or equivalent is required</li></ul>
Certifications/Licensure<ul><li>
Valid Illinois Driver&rsquo;s License</li></ul>
Experience<ul><li>
Not applicable</li></ul>
Technical Skills<ul><li>
Able to type 40 wpm with good spelling ability</li><li>
Computer literate and knowledgeable in business software/equipment</li><li>
Knowledgeable in basic medical terminology</li></ul>
Soft Skills<ul><li>
Able to communicate (verbal and written) in the English language</li><li>
Excellent phone and people skills</li><li>
Capable of keeping up in a &ldquo;fast-paced&rdquo; work environment</li></ul>
Physical Requirements<ul><li>
Stand or sit for extended periods of time</li><li>
Work is primarily indoors.</li><li>
Extended periods of sitting in the same position may be required</li><li>
Ability to hear telephonic communication and speak the English language is required</li><li>
Position requires repetitive hand movement as necessary for computer data entry work</li><li>
May require occasional outdoor travel via automobile</li></ul>
This description is intended to provide only basic guidelines for meeting job requirements. Duties and responsibilities, experience, qualifications, skills, supervisory relationship, physical/mental demands, and environmental/ working conditions may change as needs evolve.
Base salary offers for this position may vary based on factors such as location, skills and relevant experience. We offer the following benefits to those who are benefit eligible (30+ hours a week): medical, dental, vision, life and AD&amp;D insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off.
Illinois Bone and Joint Institute, LLC is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, age, sex, national origin, disability status, military or veteran status, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state or local laws. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment.</div>

Clinical Coordinator

Humana

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
The Infrastructure Operations Lead translates business needs into technical systems solutions and architectural roadmaps. The Lead Enterprise Architect works on problems of diverse scope and complexity ranging from moderate to substantial.
The Infrastructure Operations Lead is an expert in 24/7 operations with high performing and scaling systems that meet a high degree of uptime. An expert in all facets of Cloud and DC hosting operations Experience communicating updates and resolutions to customers and other partners with customers and internal stake holders. The ideal candidate will have expert knowledge in Kubernetes (AKS/GKE) and has previous hands-on experience in containerized environments using Automation capabilities.
In addition, this Leader will spearhead the research, evaluation and deployment of Artificial Intelligence (AI) and Generative AI (GenAI) capabilities within the Infrastructure Operations domain. This role will blend traditional Infrastructure management with next-generation AI-driven automation, predictive analytics, and intelligent operational enhancements to improve system reliability, efficiency and scalability.
By bridging traditional IT Operations with emerging AI technologies, this role will accelerate digital transformation and enhance system reliability. Additionally, it will reduce operational overhead while ensuring compliance with healthcare regulations, such as HIPAA and PHI. This individual will serve as a technical innovator and cross-functional collaborator, driving the roadmap for AI-augmented Infrastructure Operations in a high-impact, patient-centered environment.
Key Responsibilities:<ul><li>
Lead and provide direction for our Managed Service Provider (MSP)</li><li>
Lead Managed Service Provider in Operations for Azure, GCP and AWS Cloud environment</li><li>
Drives moderate to complex processing improvements through optimization, enhancements and implementation of new operational features and functions around Cloud compliance, metrics/reporting and cost optimization</li><li>
Provide senior level expertise on decisions and priorities regarding the enterprises overall Cloud Operations strategy, consumption, and optimization opportunities - understand Cost controls and the various cost optimization techniques</li><li>
Identifies, drives and assists in the implementation of opportunities to standardize Cloud environments</li><li>
Provides Coud governance, processes and technical advisory support to business units and projects by working cross-functionally and provides recommendations that support the business needs</li><li>
Participant as required (Level 2/3 escalation point) for Incident Management</li><li>
Participate and develop client relationships within Operations, Business partners, Managed Service Providers and Cloud Providers</li><li>
Work with cross-functional teams to support the engineering and implementation of new Cloud applications or solutions and define the related risks and onboard new capabilities</li><li>
Ability to communicate at all levels within an organization and influence strategic direction</li><li>
Ability to work with minimal supervision, making decisions based upon priorities, schedules and understanding business initiatives</li><li>
This leader will explore and prototype AI-driven solutions to automate incident response, predict system failures, summarize complex telemetry data, and develop intelligent copilots to support Operations teams</li><li>
Lead research and evaluation of cutting-edge AI and GenAI tools applicable to Infrastructure Operations (e.g., LLMs, vector databases, predictive analytics)</li><li>
Design and prototype AI-driven systems for automated incident detection, anomaly classification, infrastructure forecasting/resiliency &ndash; leading to lower MttR and manual overhead in mission-critical environments</li><li>
Develop and lead the strategic roadmap for AI adoption in Infrastructure Operations</li><li>
Collaborate with Infrastructure and Cloud Operations teams to pilot and integrate AI/GenAI features into critical workflows</li><li>
Modernize observability and alerting using AI/ML models for proactive monitoring and self-healing actions</li><li>
Lead R&amp;D of GenAI solutions for predictive alerting, incident triage and infrastructure automation</li><li>
Build AI copilots and natural language tools for infrastructure operations teams</li><li>
Integrate LLMs into observability platforms for real-time RCA and log summarization</li><li>
Pilot and productionize GenAI-based assistants, bots, and copilots to support ticket triage, knowledge management and resolution workflows</li><li>
Identify automation opportunities and implement AI-enhanced runbooks, workflows and self-healing mechanisms</li><li>
Contribute to a strategic roadmap for GenAI maturity within Infrastructure &amp; Operations, including tools, governance and organizational readiness</li><li>
Partner with internal data science and clinical innovation teams to create proofs of concept, build ML/GenAI pipelines, and integrate with existing toolchains (e.g., ServiceNow, Splunk, Terraform)</li><li>
Autonomous log summarization, RCA generation and playbook suggestions</li><li>
Natural language interfaces for querying system health or telemetry</li><li>
Act as a GenAI ambassador, helping Infrastructure Operations teams upskill in AI-augmented technologies and use cases</li></ul><h1 class="jobSectionHeader"> 

Use your skills to make an impact 

</h1>Required Qualifications<ul><li>
Bachelor's in Computer Science, Artificial Intelligence, Healthcare Informatics, or a related field</li><li>
10+ years in infrastructure operations or engineering, with at least 3+ years of hands-on involvement in AI/ML or GenAI R&amp;D</li><li>
Deep understanding of large language models (LLMs), vector databases, retrieval-augmented generation (RAG), and model orchestration (e.g., LangChain, Haystack).</li><li>
Experience integrating AI/GenAI capabilities with infrastructure automation tools (Terraform, Ansible, Python, Bash)</li><li>
Familiarity with healthcare systems and compliance frameworks (HIPAA, HITRUST)</li><li>
Proficiency with observability and telemetry platforms (e.g., Splunk, DynaTrace, SolarWinds) and AI-driven monitoring</li><li>
Strong problem-solving and experimentation mindset, with the ability to move from concept to pilot rapidly</li><li>
Experience with Continuous Integration and Deployment Pipelines, i.e. Azure DevOps, Jenkins, Git, Git Hub</li><li>
Has hands on scripting experience using one of the following: Terraform, Cloud Formation, PowerShell, Azure CLI, Python, JSON, Perl or Bash</li></ul>
Preferred:<ul><li>
Master's degree</li><li>
Azure, AWS, GCP, ITIL and/or SRE certifications</li><li>
Experience with GenAI platforms (e.g., Azure OpenAI, Google Vertex AI)</li><li>
Experience deploying or evaluating open-source LLMs or fine-tuning models for infrastructure use cases</li></ul>
Additional Information
Work-At-Home Requirements<ul><li>
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.</li><li>
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.</li><li>
Satellite and Wireless Internet service is NOT allowed for this role.</li><li>
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</li></ul>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$142,300 - $195,700 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

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