hvac/r service technician Jobs in New York

hvac/r service technician

lead commissioning engineer Jobs in New York

lead commissioning engineer

lead plumbing roughing mechanic/foreman Jobs in New York

lead plumbing roughing mechanic/foreman

manager, design and construction Jobs in New York

manager, design and construction

lead plumbing roughing mechanic foreman

Northeast Plumbing and Heating

<p>Top Pay</p><p>New Construction Work</p><p>Must have all around knowledge of plumbing work.</p><p>Must have knowledge in roughing, service and repair work.</p><p>Must have hand tools.</p><p>Must be mobile with a clean Driver License and able to take</p><p>home a work van.</p><p>Must be OSHA Certified</p><p>Benefits offered</p><p>Job Type: Full-time</p><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Experience:</p><ul><li>Construction Superintendents: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Preferred)</li></ul><p>Work Location: Multiple locations</p>

Lead Plumbing Roughing Mechanic/Foreman

Mount Sinai Health System

<div><b>Description</b><p>
Installs and services plumbing and related fixtures throughout the Medical Center. Performs pipe-fitting duties; makes necessary tests to keep plumbing and piping systems in good condition. Performs other duties as required.</p><b><br>
Responsibilities</b><p>
1. Lays out, assembles, alters, removes, installs and repairs pipes, fittings and fixture systems such as sanitary, acid-resistant, heating, drainage, oxygen, vacuum, compresses air, nitrous oxide, standpipe, sprinkler systems, boilers, high and low pressure steam, water supply and other systems, as well as equipment attached.</p>
<p>
2. Performs pipe fitting duties; cuts holes in walls, floors and ceilings to gain access to piping; threads, welds, brazes or solders piping systems; properly supports, fastens and insulates piping systems; codes pipes. Installs pipe flanges, gaskets, and bolts into place. Makes up piping installations, including elbows, couplings, valves and other fittings.</p>
<p>
3. Installs, changes and repairs traps, hand-operated, solenoid or motorized valves and controls. Cleans drain lines and sanitary lines; removes blockages. Installs or replaces lavatories, water closets, tubs, shower stalls, slop sinks, grease traps and other equipment.</p>
<p>
4. Makes hydrostatic and other pressure tests and makes necessary repairs or replacements to keep all systems in efficient working condition. Opens clogged drains with plunger or hand and/or power driven plumber's snake; replaces washers in faucets. Traces and locates service lines as required; reads blueprints. Makes regular inspections of systems as assigned.</p>
<p>
5. Performs related duties such as minor carpentry, plastering and painting in connection with plumbing work. Where plumbing work results in major damages to finishes, reports such damage to Foreman.</p><b><br>
Qualifications</b><br>
<p></p>
<ul>
<li>High School or Trade/ Vocational School diploma specializing in plumbing or completion of a training program recognized by BIMC.</li>
<li>Minimum of 5 years experience in plumbing. Use basic specialized technical skills to perform work, general mechanical skills</li></ul><br>
<p></p>
<p>
Collective bargaining unit: SEIU 1199-MSH</p><b><br>
Employer Description</b><p><b>
Strength through Unity and Inclusion</b></p>
<p>
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.</p>
<p>
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.</p>
<p><b>
About the Mount Sinai Health System:</b></p>
<p>
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.</p>
<p><b>
Equal Opportunity Employer</b></p>
<p>
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.</p><p><b><br>
Compensation</b></p><p>
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $35.9618 - $36.4951 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</p></div>

Plumber-MSH- Full Time- 8a-4pm

Holiday Inn Express and Suites

<p><b>SUMMARY:</b><br/>A positive, service-oriented, energetic and self-motivated Maintenance Engineer that will maintain all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel.</p><p><b>ESSENTIAL FUNCTIONS:</b></p><ul><li>Respond and attend to guest repair requests</li><li>Understand and operate advanced electrical, plumbing, refrigeration</li><li>Ability to interpret readings from meters &amp; gauges and other measuring units</li><li>Ability to prioritize and organize work assignments</li><li>Perform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts</li><li>Test, troubleshoot and perform basic repair on all types of equipment</li><li>To operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality</li><li>To be available for any emergencies and act in an engineering capacity to protect guests and associates, and preserve the building and its systems during the emergency</li><li>To monitor fire Alarm / Life Safety System systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems</li><li>Maintain maintenance inventory and requisition parts and supplies as needed</li><li>Maintains the hotel facility and related equipment in a safe and efficient manner</li><li>Performs other duties as assigned by Management</li></ul><p><b>MINIMUM REQUIREMENTS:</b></p><ul><li>High school diploma or general education degree (GED).</li><li>Related degree from a technical college preferred</li><li>Skilled in the use of hand and power tools.</li><li>Ability to take apart machines, equipment, or devices to remove and replace defective parts.</li><li>Ability to check blueprints, repair manuals, or parts catalogs as necessary.</li><li>Ability to use common tools such as hammers, hoists, saws, drills, and wrenches.</li><li>Experience with precision measuring instruments or electronic testing devices.</li><li>Experience performing routine maintenance.</li><li>Strong organizational and follow up skills.</li><li>Eye for detail.</li><li>Professional presentation and attitude.</li><li>Ability to maintain focus while working individually.</li><li>Strong time management skills.</li><li>Previous maintenance experience in a commercial setting, at least two years of current experience.</li></ul><p><b>COMPETENCY:</b></p><ul><li>Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems</li><li>Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment</li><li>Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective operations for the protection of people, data and property</li><li>Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message</li><li>High Work Standards - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks</li><li>Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently</li><li>Problem Solving/Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions</li></ul><p><b>WORK ENVIRONMENT:</b><br/>The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position operates within the work environment of a hotel. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, wet and/or humid conditions, high precarious places, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, vibration and the risk of electrical shock. The noise level in the work environment is usually moderate to occasionally loud.</p><p><b>PHYSICAL DEMANDS:</b><br/>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.<br/>While performing the duties of this job, the employee is regularly required to talk, hear and see including close vision, distance vision, color vision and depth perception. The employee is frequently required to stand; walk; sit; use hands to finger, handle or feel and use hand tools; reach with hands and arms; bend, push, pull, crawl, crouch, kneel, climb, balance and lift, up to sixty pounds.</p><p>Job Type: Full-time</p><p>Pay: $19.00 - $24.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li><li>Weekends as needed</li></ul><p>Experience:</p><ul><li>Maintenance: 2 years (Required)</li></ul><p>Work Location: In person</p>

Hotel Maintenance

Five Hotels and Resorts

<div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><p><b>About The Pacha Group</b></p><p><br>
The Pacha Group is an international hospitality and entertainment company operating nightlife venues, hotels, and cultural destinations across Europe and the United States. With more than 50 years of heritage rooted in Ibiza, the Group delivers music-led experiences, hospitality, and lifestyle offerings while maintaining a commitment to sustainability, responsible operations, and community engagement.</p><p><b><br>
About Pacha New York</b></p><p><br>
Pacha New York is a large-scale music and nightlife venue located in Brooklyn, presenting global electronic artists, live performances, and cultural programming. As part of The Pacha Group&rsquo;s international portfolio, the venue combines advanced production technology, hospitality services, and community-focused programming to create a leading destination for music and entertainment in New York City.</p><p><b><br>
Position Overview</b></p><p><br>
Pacha New York seeking an experienced and hands-on Maintenance &amp; Facilities Manager to oversee all building systems, preventive maintenance programmes, and facilities operations for a high-volume, large-scale entertainment venue in New York City.</p><p><br>
This role is responsible for ensuring the venue operates safely, efficiently, and in full compliance with New York City and State regulations. The ideal candidate combines strong technical expertise with leadership capability, budget management experience, and a proactive approach to asset protection. You will play a critical role in maintaining infrastructure, supporting live events, managing contractors, and ensuring an exceptional and safe environment for guests and staff.</p><p><b><br>
Key Responsibilities</b></p><br>
<ul><li>
Oversee all building systems including HVAC, electrical, plumbing, mechanical, lighting, and fire/life safety infrastructure.<br>
</li><li>
Implement and manage a robust preventive maintenance programme to ensure operational readiness, particularly during live events and peak trading periods.<br>
</li><li>
Ensure full compliance with NYC building codes, FDNY, DOB, and OSHA regulations, maintaining all permits, certifications, and inspection records.<br>
</li><li>
Lead emergency preparedness planning and act as the primary facilities contact during incidents or major events.<br>
</li><li>
Develop and manage the facilities budget, monitor utilities, control costs, and oversee capital improvement projects.<br>
</li><li>
Manage external contractors and service providers, ensuring quality, safety, and regulatory adherence.<br>
</li><li>
Lead and schedule the maintenance team in line with event programming and operational demands.<br>
</li><li>
Maintain a strong on-site presence during major events to provide real-time technical support and infrastructure oversight.</li></ul><p><b><br>
Qualifications</b></p><br>
<ul><li>
5+ years&rsquo; experience in facilities or maintenance management within a large-scale venue, hotel, entertainment space, or high-volume commercial property.<br>
</li><li>
Strong working knowledge of NYC building codes, FDNY, DOB, and OSHA regulations.<br>
</li><li>
Technical expertise in HVAC, electrical, plumbing, and life-safety systems.<br>
</li><li>
 Experience managing large-capacity venues (1,000+ guests preferred).<br>
</li><li>
Proven budget management and contractor oversight experience.<br>
</li><li>
Strong leadership and crisis management capability.<br>
</li><li>
Highly organized, detail-oriented, and solutions-driven.<br>
</li><li>
Availability to work evenings, weekends, and holidays in line with event schedules.</li></ul><p><b><br>
Benefits Overview</b></p><p><br>
Eligible employees may receive comprehensive benefits including medical, dental, and vision insurance; paid time off; company holidays; and participation in retirement savings programs in accordance with company policy and applicable law.</p><p><b><br>
Salary Range:</b> USD 90,000 &ndash; 105,000 per year (Final compensation determined based on experience, skills, and internal equity)</p><p><b><br>
An Equal Opportunity Employer</b></p><p><br>
The Tribe is an equal opportunity employer, made up of over 35 nationalities and does not discriminate on the basis of race, color, creed, religion, gender/sex, actual or perceived gender nonconformity, identity, expression or presentation (including cisgender/transgender, non-binary or intersex status), actual or perceived sexual orientation, sexual and reproductive health decision, marital status, partnership status, familial status, caregiver status, pregnancy (including childbirth and related medical conditions), alienage, ancestry, national origin, citizenship or immigration status, age, mental or physical disability, military or veteran status, genetic information or predisposing genetic characteristic, arrest or conviction record, credit history, salary history, unemployment status, height, weight, status as a victim of domestic violence, sexual violence, stalking and sex offenses, or any other legally protected status. The Tribe is driven by the principles of love, connection, joy, and music, and bonded by a celebration of people and culture.</p><p><b><br>
Work Authorization</b></p><p><br>
Applicants must be legally authorized to work in the United States.</p></div></div><p></p>
<br><ul><div><p>Department Name</p>
<div>Engineering
</div></div><div><p>Date Opened</p>
<div>03/03/2026
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Industry</p>
<div>Hospitality
</div></div><div><p>Work Experience</p>
<div>5+ years
</div></div><div><p>City</p>
<div>New York
</div></div><div><p>State/Province</p>
<div>New York
</div></div><div><p>Country</p>
<div>United States
</div></div><div><p>Zip/Postal Code</p>
<div>10001</div></div></ul>

Maintenance & Facilities Manager - Pacha New York

Amentum

<div><p><b>Amentum</b> is seeking a <b>Wastewater Plant Operator </b>to support the Atlantic Undersea Test and Evaluation Center (AUTEC) Mission on <b>Andros Island, Bahamas</b>. AUTEC is a Major Range and Test Facility Base (MRTFB) and the Naval Undersea Warfare Center, Division Newport's largest single team project, providing both deep and shallow water test and training environments. <b>Must be able to obtain and maintain a Secret U.S. Government Clearance. Note: U.S. Citizenship is required to obtain a Secret Clearance.</b></p><p></p><p><b>
Essential Responsibilities:</b></p><ul>
<li><p>
Operate the 120,000 gallon per day for wastewater systems, including the plant and polishing ponds.</p></li>
<li><p>
Perform work on wastewater systems in accordance with MAXIMO generated work plans for preventative and corrective maintenance.</p></li>
<li><p>
Read and comprehend system technical manuals, drawings and blueprints.</p></li>
<li><p>
Perform receipt, issue, storage, spill cleanup, preventative maintenance scheduling, and hazardous waste quality surveillance operations.</p></li>
<li><p>
Performs work in accordance with OSHA, NAVOSH and company quality and safety standards, hazardous material control and hazardous waste management program and plan.</p></li>
<li><p>
Installs and maintains electrical/mechanical pumps and motors and performs pump to motor alignments.</p></li>
<li><p>
Prepare reports and records with accuracy in a timely manner including the daily turn in of completed MAXIMO generated tasks and contractually required reports.</p></li>
<li><p>
Research and prepare requisitions to acquire the parts and materials to perform the necessary repairs.</p></li>
</ul><p></p><p><b>
Minimum Requirements:</b></p><ul>
<li><p>
High School Diploma or equivalent.</p></li>
<li><p>
3-5 years hands on experience with wastewater treatment plant maintenance and operations.</p></li>
<li><p>
Must have a current state Wastewater Plant Operator License.</p></li>
<li><p>
Must obtain HAZWOPPER certification within 12 months of hire.</p></li>
<li><p>
Strong knowledge of applicable mechanical, plumbing and other technical functions involved in maintenance and operation of wastewater treatment plants.</p></li>
<li><p>
Strong knowledge of the materials, tools, and equipment used for the maintenance and operation of water/wastewater plants.</p></li>
<li><p>
Read and understand technical/repair manuals and blueprints.</p></li>
<li><p>
Computer literate - Windows computer applications, including but not limited to MS Word, Excel, Power Point and Outlook.</p></li>
<li><p>
Must be physically able to climb stairs &amp; ladders or elevated tanks, climb in and around water piping and access confined spaces for inspection purposes.</p></li>
<li><p>
Must be able to lift, carry, push and pull up to 50 pounds of supplies of varying types.</p></li>
<li><p>
Excellent oral and written communication skills.</p></li>
<li><p><b>
Must be able to reside in remote location with limited medical facilities.</b></p></li>
<li><p><b>
A valid U.S. passport and driver's license is required.</b></p></li>
<li><p><b>
Must be able to obtain and maintain a Secret U.S. Government Clearance. Note: U.S. Citizenship is required to obtain a Secret Clearance.</b></p></li></ul></div><p></p>

Wastewater Plant Operator

Probook

<div><h2 class="jobSectionHeader"><b>The Mission</b></h2><h2 class="jobSectionHeader"><b>
About Probook</b></h2><p><b>
Probook</b> is the AI dispatcher for the home services industry, transforming how plumbing, HVAC, and electrical businesses operate.<br>
<br>
Our impact is real. Dispatching the right technician to the right job can mean the difference between a $300 &quot;band-aid&quot; fix and a $20,000 system replacement. By automating proactive communication and around-the-clock workflows, Probook ensures a consistent customer experience without the need for 24/7 manual staffing. We unify these processes into a single, scalable platform, giving businesses one place to run their entire dispatch operation.</p><p><b><br>
Your mandate:</b></p><ul><li><p>
Build the &quot;Post-Sales Engine&quot; that turns high-stakes, high-touch customer delivery into a repeatable, scalable machine.</p></li><li><p>
You own the entire customer lifecycle&mdash;from signed agreement through implementation, renewal, and expansion.</p></li></ul><h2 class="jobSectionHeader"><b><br>
The Strategic Challenge</b></h2><p><b>
Your Goal: Transition from Founder-Dependent to Scalable Excellence.</b></p><p><br>
To date, we've onboarded every single customer in person. We've learned an enormous amount about what drives successful adoption&mdash;now we need to document it, systematize it, and scale it. You will architect a repeatable post-sales motion that maintains white-glove quality at scale, where no step gets dropped and every touch meets the standards our founders have set.</p><h2 class="jobSectionHeader"><b><br>
The Mandate</b></h2><ul><li><p><b>
&quot;Zero-Defect&quot; Customer Operations Architecture:</b> Build a standardized Post-Sales Playbook that coordinates complex configurations and training across multiple products simultaneously across customer segments. Achieve 100% pre-launch completion and drive down Time-to-First-Value. Build systems that drive down response times and create real-time Health Score visibility tracking for customer performance against success metrics.</p></li><li><p><b>
Net Revenue Retention (NRR) Engineering:</b> Engineer renewals, don't force them. Track Health Scores and intervene proactively. Target 95%+ Gross Revenue Retention and ensure top accounts renew early.</p></li><li><p><b>
Strategic Expansion &amp; Entrenchment:</b> Operationalize &quot;Land and Expand&quot;&mdash; drive outcomes and communicate value so crisply that customers expand usage organically. Drive deep product adoption measured by activity levels&mdash;your proxy for entrenchment. Identify and close expansion opportunities. Target 120%+ Net Revenue Retention with customers pulling from you.</p></li><li><p><b>
The &quot;Scale-Ready&quot; Organization:</b> Deconstruct the &quot;Founder Instinct&quot;&mdash; codify what George does intuitively into playbooks that new teammates can execute from day one. Build a training machine that gets new hires fully productive within 60 days. Split the team into specialized roles as you scale while maintaining talent density by hiring A-Players who raise the team average.</p></li></ul><h2 class="jobSectionHeader"><b><br>
Who You Are</b></h2><ul><li><p><b>
A &ldquo;Safe&rdquo; Set of Hands:</b> You ultimately own customer outcomes and their end-to-end experience. When issues arise, you lead de-escalation, bring clarity amid complexity, and drive thorough solutions that support measurable long-term customer success.</p></li><li><p><b>
A Builder, Not Just a Manager:</b> You thrive in ambiguity. You don't need a pre-existing playbook; you want to write it. You are a player-coach who will manage marquee accounts personally while building the systems for your team.</p></li><li><p><b>
A Talent Magnet:</b> You already have talent excited to follow you here. You&rsquo;re capable of building systems for attracting, closing, retaining, and enabling A+ talent.</p></li><li><p><b>
A Technical Project Manager:</b> While this is not an IC role, you will have to do the job in order to build out processes that are able to sustain complex, multi-stakeholder implementations with precision. Your systems coordinate hundreds of inputs across hundreds of customers simultaneously and hold teammates accountable to not dropping threads.</p></li><li><p><b>
Operationally Rigorous:</b> You manage by metrics, not vibes. You inspect the business end to end, maintain a deep understanding of the full customer portfolio, and use data to identify themes, surface risks and opportunities early, and drive proactive action.</p></li><li><p><b>
A Commercial Animal:</b> You are comfortable discussing money. You view &quot;Success&quot; as a revenue function and know how to pivot a &quot;how do I fix this?&quot; conversation into an upsell.</p></li><li><p><b>
A &quot;Blue Collar Whisperer&quot;:</b> You can speak to a PE-backed exec in the morning and a third-generation plumber in the afternoon. You earn trust with people who value action over slides. Buzzwords don't work here&mdash;clarity and competence do.</p></li></ul><h2 class="jobSectionHeader"><b><br>
Requirements</b></h2><ul><li><p><b>
5+ years of post-sales or training/enablement leadership</b> in B2B SaaS (Series A-C stage preferred)</p></li><li><p><b>
Proven transition experience:</b> You have successfully taken a company from founder-led customer success to a scalable post-sales organization</p></li><li><p><b>
Complex training/implementation chops:</b> Experience managing technical onboarding for high-value vertical solutions ($50k+ ACV) with non-technical buyers</p></li><li><p><b>
Commercial track record:</b> You have owned NRR targets and hit 115%+ through a combination of retention and expansion</p></li><li><p><b>
Player-coach mentality:</b> You have personally managed strategic accounts while simultaneously building the team and systems around you</p></li><li><p><b>
NYC based:</b> Excited to work in-office 5 days/week in our high-intensity, high-collaboration culture (~9am - 6pm)</p></li></ul><p><b><br>
Massive Plus:</b></p><ul><li><p>
Background in field services, logistics, or operational software</p></li><li><p>
Track record of building Implementation, CS, and Support functions from scratch</p></li></ul><h2 class="jobSectionHeader"><b><br>
Why Join Probook?</b></h2><ul><li><p><b>
The Market:</b> A $700B industry with clear tailwinds: AI adoption, labor shortages, and generational transitions creating demand for operational modernization. We are defining the category, not fighting for share.</p></li><li><p><b>
The Traction:</b> $10M ARR in 18 months. Cash-flow positive. Product-market fit is established; we are now optimizing for scale.</p></li><li><p><b>
The Upside:</b> A meaningful equity stake in a company that controls its own destiny.</p></li></ul><h2 class="jobSectionHeader"><b><br>
Compensation &amp; Benefits</b></h2><ul><li><p><b>
Competitive Compensation:</b> 200-300K base and performance-based bonus tied to GRR, NRR, and TTFV milestones</p></li><li><p><b>
Equity:</b> Significant equity stake&mdash;you are a founding member of the CS team</p></li><li><p><b>
Health:</b> Comprehensive medical, dental, and vision coverage</p></li><li><p><b>
Lifestyle:</b> &quot;Take what you need&quot; vacation policy, monthly food stipend, and unlimited office snacks</p></li><li><p><b>
Access:</b> Direct access to world-class investors and advisors</p></li></ul></div>

VP of Customer Success

Mercy University

<div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><ul><li>Dobbs Ferry, NY, New York, United States
</li> </ul></div><div></div><div><ul><li>Faculty Full-time
</li> </ul></div><div></div><div><ul><li>$68,000 to $80,000 annually</li></ul></div></div><div></div><div><div><b><br>
</b></div>
</div><div><p><b>Job Summary:</b><br>
Mercy University Libraries seeks to hire a multi-year contract, full-time Reference &amp; Instruction Librarian (Assistant/Associate Professor, 12-month appointment) to help lead the development, implementation, and assessment of the libraries&rsquo; information literacy curriculum. Reporting to the Dean of Libraries, this librarian will specialize in helping new students (freshman and transfer students) transition to college by developing their information literacy skills and connecting them to library services and resources. This position will also lead the libraries&rsquo; student mentorship program and other work-based experience initiatives.</p><div><br>
The ideal candidate will be passionate about information literacy and have an interest in publishing in academic publications. The candidate will also be able to demonstrate the ability to work with and teach a diverse student population, both online and onsite. The position is based primarily at the Westchester campus library located at 555 Broadway in Dobbs, Ferry. The candidate must be able to travel between campuses and be willing to work at least one day per week at either the Bronx or Manhattan campus.<br>
<br>
<b>Essential Job Functions &amp; Responsibilities:</b><br>
<ul><li>Provide information literacy instruction for undergraduate, graduate, and doctoral-level courses in a variety of modalities (Online, hybrid, in-person)</li><li>Provide research and information services, including in-person and virtual one-on-one research consultations, desk support, and online chat</li><li>Develop information and research aids such as libguides, webpages, prerecorded videos, and online tutorials</li><li>Develop library programs, services, and communications that foster student engagement and academic success</li><li>Collaborate with offices across campus to integrate library support into student success initiatives</li><li>Assist in exploring technology in innovative ways to teach AI literacy and information literacy skills</li><li>Engage in activities required for tenured and tenure-track faculty which include publishing in scholarly journals, presenting at academic venues, actively participating in professional organizations, etc.
</li><li>Collaborate with academic and non-academic units as needed, such as Student Affairs and the Center for Teaching and Learning</li><li>Actively participate in designated faculty senate and university wide committees</li><li>Assist with organizing library programming and student events</li><li>Perform other duties as assigned</li></ul><br>
<b>
Required Skills &amp; Experience:</b><br>
<ul><li>1-2 years of reference and instruction experience in a library setting</li><li>Evidence of potential for, or a developing record of, publishing in scholarly publications</li><li>Effective time and project management skills with the ability to work independently and as a member of a collaborative team</li><li>Experience with software, tools, systems, and resources used in academic libraries</li><li>Ability to travel to other Mercy campuses</li><li>Excellent oral, written, and interpersonal communication skills</li><li>Some evening and weekend availability</li></ul><br>
<b>
Preferred Skills &amp; Experience:</b><br>
<ul><li>Proficient in searching Science and Health Science related library databases</li><li>Experience providing information literacy instruction to classes in the science and health professions discipline</li><li>Experience teaching and serving a diverse student population</li><li>Knowledge of current and emerging instructional technologies</li><li>A second Master&rsquo;s Degree or Ph.D or Doctoral degree at the time of appointment preferred</li></ul><br>
<b>
Education Requirements:</b><br>
<ul><li>A Master&rsquo;s degree in library science or MLS equivalent from an American Library Association (ALA) accredited program is required</li></ul></div></div>
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</div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>About Mercy</p>
<p>
Mercy University is a dynamic, independent, coeducational New York City area university that offers more than 100 undergraduate and graduate degree and certificate programs in six schools: Business, Education, Health and Natural Sciences, Liberal Arts, Nursing, and Social and Behavioral Sciences.</p>
<p>
Mercy is the region's largest private, nonprofit, Minority-Serving Institution, proud to serve a student body that is highly diverse. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been ranked nationally among top colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU) and by Excelencia in Education, earning their prestigious Seal of Excelencia for intentionally serving Latino students.</p>
<p>
Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology, and Business. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019, 2020, and 2022.</p>
<p>
Mercy is committed to offering an inclusive learning environment to help a diverse student body set a course for their future. To support its student body, Mercy has been awarded a number of federal grants which enable us to better develop and deliver education to our students.</p>
<p>
Mercy&rsquo;s student body reflects the rich diversity of the New York metropolitan area. Enrollment, including full-time and part-time undergraduates and graduates, is approximately 8,800. Mercy students learn on campuses in Dobbs Ferry, the Bronx, and Manhattan as well as online.</p>
<p>
At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.</p><br>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>Our Mission:</p>
<p>
Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high-quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.</p><br>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>Benefits Eligible:</p>
<p>
Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.</p><br>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>EEO Statement</p>
<p>
Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status.</p>
<p>
As part of this commitment, Mercy University will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact The Office of Human Resources at (914) 674-7839, Option 6 or via email at HR@mercy.edu.</p>
<p>
The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the organization. Mercy is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.</p><br>
<p></p>
</div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>Campus Safety</p>
<p>
Mercy University is committed to providing a safe and welcoming environment for all.</p></div></div></div></div></div></div></div></div></div></div></div></div><p></p>

Assistant/Associate Professor, Reference and Instruction Librarian (F00299)

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