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library technician

<div>
 
 C5i is a pure-play AI &amp; Analytics provider that combines the power of human perspective with AI technology to deliver trustworthy intelligence. The company drives value through a comprehensive solution set, integrating multifunctional teams that have technical and business domain expertise with a robust suite of products, solutions, and accelerators tailored for various horizontal and industry-specific use cases. At the core, C5i&rsquo;s focus is to deliver business impact at speed and scale by driving adoption of AI-assisted decision-making.
 
 
 
 
 
 C5i caters to some of the world&rsquo;s largest enterprises, including many Fortune 500 companies. The company&rsquo;s clients span Technology, Media, and Telecom (TMT), Pharma &amp; Lifesciences, CPG, Retail, Banking, and other sectors. C5i has been recognized by leading industry analysts like Gartner and Forrester for its Analytics and AI capabilities and proprietary AI-based platforms.
 
 
 
 
 
 
 
 Global offices
 
 
 
 
 United States| Canada | United Kingdom| United Arab of Emirates| India
 
 
 
 
 
 
 
 Essential Duties and Responsibilities
 
 
 
 
 
 
 1. Strategic Resource &amp; Systems Management
 
 
 
 <ul>
 <li>
 These tasks reflect the core responsibilities of the analyst role in managing and improving library systems and digital infrastructure.
 </li>
 <li>
 Manages and serves as a point of contact for assigned databases and subscriptions.
 </li>
 <li>
 Supports the content curation, operations and administration of the organization&rsquo;s internal knowledge management system and other research databases.
 </li>
 <li>
 Troubleshoots and resolves connectivity and access issues to electronic resources.
 </li>
 <li>
 Create, design, edit, and maintain library SharePoint Modern pages.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 2. Data Analysis &amp; Reporting
 
 
 
 <ul>
 <li>
 These tasks demonstrate the analytical nature of the role, supporting decision-making and service improvement.
 </li>
 <li>
 Analyzes and summarizes data from spreadsheets and documents to support monthly statistics reporting, identify patterns, and contribute to service improvements.
 </li>
 <li>
 Assists in preparing reports and presentations utilizing Microsoft Office Suite.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 3. User Engagement &amp; Instruction
 
 
 
 <ul>
 <li>
 These tasks support user education and engagement, contributing to the library&rsquo;s visibility and impact.
 </li>
 <li>
 Assists in giving library overview and instruction sessions, creating user guides, videos, and tutorials as needed.
 </li>
 <li>
 Develops and promotes library programs, products, and services by creating engaging digital content across multiple platforms to enhance visibility and user engagement.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 4. Research &amp; Access Services
 
 
 
 <ul>
 <li>
 These tasks ensure users have access to needed materials and support research workflows.
 </li>
 <li>
 Serves as a point of contact for article requests and Inter-Library Loan (ILL).
 </li>
 <li>
 Monitors and responds to staff email information requests
 </li>
 <li>
 Provides information desk coverage and assists with circulation, cataloguing and other physical library duties and projects as assigned
 </li>
 </ul>
 
 
 
 
 
 
 5. Administrative &amp; Collaborative Support
 
 
 
 <ul>
 <li>
 These tasks reflect operational support and collaboration across teams.
 </li>
 <li>
 Coordinates and documents staff meetings, synthesizing key insights and action items
 </li>
 </ul>
 
 
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree in library sciences or related field OR associate&rsquo;s degree
 </li>
 <li>
 3+ years of experience in a library or library related environment
 </li>
 <li>
 Knowledge of and experience in utilizing an integrated library system. Familiarity with EOS.Web is a plus.
 </li>
 <li>
 Ability to use library software applications, integrated library platforms, and other information technology
 </li>
 <li>
 Knowledge and Use of GEN AI a plus
 </li>
 <li>
 Knowledge of current cataloging standards, practices, policies, and procedures
 </li>
 <li>
 Knowledge of searching the Web and commercial database services
 </li>
 <li>
 Ability to work independently, within a collaborative structure, and in a high-production environment
 </li>
 <li>
 Excellent analytical, project management and organizational skills and attention to details
 </li>
 <li>
 Strong interpersonal and communication skills
 </li>
 <li>
 Ability to work independently, within a collaborative structure, and in a high-production environment
 </li>
 <li>
 Ability to prioritize, adapt to new procedures, and work well under short deadlines
 </li>
 </ul>
 
 
 
 
 
 Compensation:
 
 $50,000 &ndash; $60,000 per year
 
 
 
 
 
 All full-time employees can accrue up to 20 days of paid time off (PTO) per calendar year based on the period of continuous employment with C5i, with PTO accrual beginning at 15 days per calendar year and increasing to 20 days per calendar year commencing on the fifth anniversary of your continuous employment with C5i.
 
 
 C5i offers healthcare benefits to all eligible employees working 30 hours or more per week, effective the first of the month following their date of hire. C5i pays 75% of the healthcare premiums (Medical and Vision) and 70% (Dental) for the employee and their dependents. C5i pays for 100% of the premiums for basic life insurance/AD&amp;D and Long Term disability for the employee
 
 
 C5i offers participation in a 401k Retirement Plan (Plan) sponsored by the Company for eligible employees that allows income to be set aside for retirement. All eligible employees are eligible to participate in the Plan beginning the first of the month following three months of employment. The Company&rsquo;s current practice is to match 50% employee&rsquo;s contribution on 4% salary with cap of 2% salary, subject to any applicable limitations under the Plan&rsquo;s terms. The Company contribution to the Plan is discretionary match and subject to change.
 
 
 C5i will reimburse tuition/fees up to $1,500 per year (based on date of joining) for approved courses related to the duties required.
 
 
 
 
 
 
 C5i
 
 is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, age, marital status, disability, gender identity, etc. If you have a disability or special need that requires accommodation, please keep us informed about the same at the hiring stages for us to factor necessary accommodations.
 
</div>

Library Technician

Quivera Enterprises, LLC

<div><h2 class="jobSectionHeader">Job Summary</h2>
Wichita Tribal Enterprises, A Quivera Enterprises subsidiary, is seeking Desktop Technicians (Levels III, IV, and V) to support the Department of the Interior / Indian Affairs (DOI/IA) user base. These roles provide end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure.
Technicians will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations. Higher-level technicians will take on increasing responsibility for project leadership, technical oversight, and team coordination.<h1 class="jobSectionHeader">
Desktop Technician III</h1><h2 class="jobSectionHeader">
Overview</h2>
The Desktop Technician III provides advanced Tier II/III technical support and operates independently with minimal supervision, resolving moderately complex technical issues.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Provide advanced desktop and end-user support for hardware, software, and peripherals</li><li>
Troubleshoot and resolve issues related to desktops, laptops, mobile devices, and network connectivity</li><li>
Support Microsoft operating systems, Microsoft Office, and Google Workspace (Gmail)</li><li>
Install, configure, and maintain hardware and software systems</li><li>
Support specialized applications such as GIS, AutoCAD, or other business applications</li><li>
Document incidents, resolutions, and system changes in a ticketing system</li><li>
Collaborate with IT teams to resolve escalated issues</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
Associate degree or equivalent combination of education and experience</li><li>
Minimum of 3 years of related technical experience</li><li>
Experience supporting:<ul><li>
Desktop and laptop systems</li><li>
Mobile devices</li><li>
Printers and scanners</li><li>
LAN, servers, and network switches</li></ul></li><li>
Ability to troubleshoot hardware and software issues independently</li><li>
Working knowledge of Microsoft Office and Google Workspace</li><li>
Ability to work with minimal guidance</li><li>
Must be a U.S. Citizen</li><li>
Must have the ability to obtain and maintain a government security clearance</li></ul><h1 class="jobSectionHeader">
Desktop Technician IV</h1><h2 class="jobSectionHeader">
Overview</h2>
The Desktop Technician IV serves as a senior technical resource, leading projects and providing advanced troubleshooting while operating with little to no supervision.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Perform advanced troubleshooting across enterprise desktop and network environments</li><li>
Lead technical projects, system upgrades, and deployments</li><li>
Develop and maintain project management documentation</li><li>
Serve as a Subject Matter Expert (SME) for IT systems and initiatives</li><li>
Provide mentorship and guidance to junior technicians</li><li>
Support specialized software applications (e.g., GIS, AutoCAD)</li><li>
Coordinate with stakeholders to ensure successful project delivery</li><li>
Assist in process improvement and operational efficiency initiatives</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
Associate degree or equivalent combination of education and experience</li><li>
Minimum of 4 years of related technical experience</li><li>
Strong experience supporting enterprise desktop environments and infrastructure</li><li>
Advanced knowledge of Microsoft operating systems and office applications</li><li>
Ability to develop project documentation and lead initiatives</li><li>
Demonstrated ability to work independently without guidance</li><li>
Experience leading projects and coordinating technical teams</li><li>
Some managerial experience supporting teams of 5+ staff</li><li>
Must be a U.S. Citizen</li><li>
Must have the ability to obtain and maintain a government security clearance</li></ul><h1 class="jobSectionHeader">
Desktop Technician V</h1><h2 class="jobSectionHeader">
Overview</h2>
The Desktop Technician V is a senior-level technical leader responsible for enterprise support, project management, and team oversight. This role serves as a key decision-maker and technical authority.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Provide expert-level support for complex desktop, network, and enterprise IT environments</li><li>
Lead and manage technical projects, including planning, execution, and delivery</li><li>
Oversee and coordinate teams of desktop technicians</li><li>
Develop and maintain comprehensive project and operational documentation</li><li>
Serve as a senior Subject Matter Expert (SME) for enterprise IT systems</li><li>
Ensure standardization of processes, procedures, and best practices</li><li>
Support and troubleshoot specialized applications (e.g., GIS, AutoCAD, IA-specific systems)</li><li>
Drive continuous improvement initiatives and operational efficiencies</li><li>
Collaborate with leadership and stakeholders on strategic IT initiatives</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
Associate degree or equivalent combination of education and experience</li><li>
Minimum of 5 years of related technical experience, including leadership responsibilities</li><li>
Expert knowledge of:<ul><li>
Microsoft operating systems</li><li>
Microsoft Office and Google Workspace</li><li>
Desktop and enterprise IT infrastructure</li></ul></li><li>
Proven ability to manage and initiate projects</li><li>
Strong leadership and team management experience (5+ staff)</li><li>
Ability to work independently without guidance</li><li>
Experience supporting specialized or enterprise applications</li><li>
Must be a U.S. Citizen</li><li>
Must have the ability to obtain and maintain a government security clearance</li></ul><h2 class="jobSectionHeader">
Equal Employment Opportunity Statement</h2>
Quivera Enterprises LLC and its subsidiaries are 100% tribally owned and SBA-certified Small Disadvantaged Business. Quivera Enterprises LLC and its subsidiaries are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, age, or status as a qualified individual with a disability or protected veteran.</div>

Desktop Technician - BIA

DataAnnotation

<div>
 We are looking for a
 
 Pharmacy Technician
 
 to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
 
 
 In this role, you will need to be an expert in healthcare. We are interested in a wide range of expertise, so relevant backgrounds include Revenue Cycle Management &amp; Patient Finance, Pharmacy Operations (Pharm Tech), Laboratory Services and Operations (Lab Tech), and Clinical Support &amp; Ambulatory Operations.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Full-time or part-time remote position
 </li>
 <li>
 Choose which projects you want to work on
 </li>
 <li>
 Flexible schedule
 </li>
 <li>
 Projects are paid hourly starting at $20+ per hour
 </li>
 <li>
 Bonuses available for high-quality and high-volume work
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide AI chatbots with diverse and complex healthcare-related problems
 </li>
 <li>
 Evaluate AI outputs for logic, accuracy, and performance
 </li>
 <li>
 Ensure the medical accuracy and overall quality of model responses
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Fluency in English (native or bilingual level)
 </li>
 <li>
 A current or in-progress medical or healthcare-related degree
 
 
 </li>
 </ul>
 
 Notes:
 
 Payment is made via PayPal. We will never ask you for any money. PayPal will handle any currency conversions from USD. Only applicants in the United States will be considered for this role. This is an independent contractor position.
 
 
 
 #generalist
 
</div>

Pharmacy Technician

MedStar Health

<div>About this Job:

General Summary of Position 
Functions as a member of the patient-centered care team to provide direct patient care activities under the supervision of a Registered Nurse for assigned patients and their families/significant others. Assists nursing medical and therapy staff with procedures/tests and rehabilitation treatments; supports patients with Activities of Daily Living (ADLs). Performs specific care activities such as specimen collection phlebotomy intravenous (IV) catheter insertion electrocardiography (EKG) and documentation in the health record.Incumbents in this position may perform all or a combination of the duties described depending upon the assigned work area and the specific needs of the patients and the department.
Primary Duties and Responsibilities 
<ul><li>
Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality and safety standards and SPIRIT Values. Complies with governmental regulations and accreditation standards.</li><li>
Assists patients with activities of daily living (ADLs) and personal hygiene including bathing mouth care dressing skin care positioning feeding ambulation toileting and range of motion activities. Assists with patient mobilization and rehabilitation use of crutches and walkers and transfer/transport of patients in wheelchairs and stretchers.</li><li>
Collects specimens (e.g. blood urine sputum stool); performs venipuncture/phlebotomy; obtains EKGs; and inserts intravenous (IV) catheters changes of IV sites and dressings and routine inspection of IV sites.</li><li>
Assists in the measurement and documentation of patient's intake and output (I&amp;O). Accurately takes and records patient's vital signs height and weight pulse oximetry point of care and waived testing (i.e. finger sticks for glucose monitoring/Accucheck urine dipstick hemoccult) and other pertinent data or information in the patient's health record.</li><li>
Performs routine sterile non-sterile (e.g. application of thermal soaks) and other treatments/activities identified by unit/hospital policy inclusive of but not limited to: tube feedings; ostomy care; placement of condom catheters Foley Catheter care and removal; bladder scanning and straight catheterization; perineal care; simple dressing changes and wound care; turning and positioning; maintenance of drainage tubes; care of oxygen equipment; assistance with the application maintenance and removal of traction casts splints and exercise equipment; bowel evacuation procedures; suppositories and digital stimulation; postmortem care and transportation of body to the morgue.</li><li>
Maintains the comfort privacy and confidentiality and dignity of each patient in the delivery of services. Performs patient observation duty including 1:1 observation and safe application of restraints. Prepares patients to be seen by providers. Assists providers and registered nurses in patient examinations and procedures.</li><li>
Rounds on all assigned patients based on established standards (e.g. hourly purposeful rounding). Reports actual and potential problems concerning patients/families including changes in the patient's condition to the registered nurse and other care team members as necessary. Ensures complete hand off to oncoming shift and obtains full hand off from outgoing shift. Initiates and assists in CPR when indicated.</li><li>
Participates in patient/family teaching as directed and responds to questions from patients families and visitors in a prompt courteous and respectful manner referring them to appropriate personnel if necessary.</li><li>
Maintains the cleanliness and safety of patient rooms/environment by distributing and changing linen/towels removing used meal trays checking bed siderails and safety restraints etc. Assists with environmental services support such as linen management trash removal and cleaning patient rooms as needed.</li><li>
Transports and/or escorts patients during discharges transfers and/or medical appointments. Completes errands such as delivering specimens to the laboratory equipment and supplies etc. as required.</li><li>
Receives and stocks equipment and supplies and maintains orderly supply and utility rooms.</li><li>
Attends staff meetings ongoing educational offerings and participate in multidisciplinary quality and service improvement teams.</li></ul>
Minimal Qualifications 
Education<ul><li>
High School Diploma or GED required</li><li>
Completion of an approved nursing assistant certification program required</li></ul>
Experience<ul><li>
1-2 years experience as a certified nursing assistant preferred</li><li>
Experience as a care technician preferred</li><li>
General health care experience in an acute care long-term care or other settings preferred</li><li>
Student nurse in junior or senior year preferred</li></ul>
Licenses and Certifications<ul><li>
CNA - Certified Nursing Assistant from the relevant jurisdiction required</li><li>
CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required</li><li>
Additional unit/specialty certifications may vary by department or business unit.</li><li>
CPT - Phlebotomy Technician Certification preferred</li></ul>
Knowledge Skills and Abilities<ul><li>
Basic math knowledge; verbal and written communication skills.</li><li>
Basic computer skills preferred.</li></ul>
This position has a hiring range of : USD $19.55 - USD $34.25 /Hr.</div>

Patient Care Tech Rehab

Virginia Department of Social Services

<div>The Rappahannock County Department of Social Services has an opportunity for the person who wants to be part of positive change in families and communities! We are looking for a Human Services Assistant II to be part of our energetic and committed team as we strive for the best outcomes possible for youth and families.
Rappahannock County is a rural county in the northern region of Virginia with a population of approximately 7,400. The agency office is in the town of Washington, Virginia, approximately 120 miles northwest of Richmond and 65 miles southwest of Washington, DC. The town is surrounded by the beautiful Blueridge Mountains and rolling farmlands.
As an agency, we believe in the power of the team, exercising creativity and commitment in meeting the needs of our clients and community, and growing our agency and ourselves. Work-Life harmony is an agency core value. The county also offers an excellent benefit package that includes participation in the Virginia Retirement System, employer paid life and disability insurance, paid holidays, annual leave and sick leave, and affordable options for medical, dental and vision insurance.
This is an on-site position with some work conducted in the field. Primary areas of responsibilities will be within family services programs.
Human Services Assistant II represents the full performance level in the occupational group for Human Services Assistants. Employees provide a variety of services while working in one or more program areas performing responsible administrative and technical work in support of agency clients. Human Services Assistant II is distinguished from Human Services Assistant III by the latter&rsquo;s serving as a screener and the initial point of contact for the clients seeking benefits and/or services . 
General Work Tasks:
<ul><li>Benefit Programs:
<ul><li>Operates various computer systems to conduct searches for initial applications, renewals and re-certification and/or to update information;
</li><li>Provides information and assists clients with completing applications, etc.;
</li><li>Answers incoming calls and responds to inquiries;
</li><li>Provides case management support;
</li><li>Prepares and mails correspondence;
</li><li>Provides information and referrals and verifies information as required for other community resources;
</li><li>Provides written and/or oral documentation regarding client contacts, verification letters, and other situations;
</li><li>Sets up case files, typing or labeling case files, and completing forms; and
</li><li>Assists in the preparation of periodic, special and other reports.
</li></ul></li><li>Family Services Programs:
<ul><li>Follows up with referrals to ancillary agencies;
</li><li>Provides services for identified client needs (i.e. identifies benefit needs and makes appropriate referrals);
</li><li>Documents client contact in appropriate record;
</li><li>Completes various forms;
</li><li>Updates information in various computer systems;
</li><li>Provides direct administrative support to Family Services Specialists such as transcription, typing, pulling files, ordering supplies, and creating forms;
</li><li>Researches and purges case records;
</li><li>Prepares and maintains manual and computer schedules/alerts;
</li><li>Provides training to staff on inputting data into social work systems;
</li><li>Conducts adoption searches via court records, library, agency files, Internet, city directory, and makes contact if a match is found;
</li><li>Transports family members and program participants to appointments;
</li><li>Mentors and supports the biological parents of foster care children as well as the children and foster families;
</li><li>Testifies in court when subpoenaed; and
</li>Acts as a liaison between Family Services Specialists and school representatives, etc 
<li>
 
</li></ul></li></ul>Knowledge, Skills, and Abilities:
Working knowledge of agency&rsquo;s computer systems and software; principles and processes for providing customer and personal services; human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and mathematics. Some knowledge of regulations, policies, and procedures of the assigned program area as related to assisting the clients; may require some knowledge of counseling terminology and practices.
Skill in operating a variety of automated office equipment to include calculator, fax/copier; and the use of computer-driven word processing, spreadsheet, graphics and file maintenance programs.
Demonstrated ability to read and interpret documents such as State and local policies and procedure manuals; prepare special reports and correspondence; communicate effectively both verbally and in writing; perform calculations; solve practical problems; interpret a variety of instructions furnished in written, oral, diagram, or schedule form; work well with others and resolve conflicts with employees, clients and citizens; effectively apply acquired knowledge of human behavior and social functioning; recognize basic needs of clients; exercise good judgment, tact and resourcefulness in meeting problems and situations; instruct clients in a variety of direct-care techniques; maintain confidential records and materials; plan, organize, and prioritize daily tasks; use correct spelling and basic grammar; and interview and elicit needed information from clients. 
Education and Experience:
 
High school diploma supplemented with post-secondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioral sciences, business or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. 
Special Requirements
 
Applicants will undergo a criminal history record check through the Central Criminal Records Exchange and a search of the Virginia Child Abuse Central Registry and may be subject to additional background checks including a DMV/driving record check, pre-employment drug screening, local agency checks, employment verification and references, verification of education (relevant to employment}, credit checks (relevant to employment), and other checks as determined necessary and appropriate to the position to be filled.
<ul><li>All offers of employment are contingent upon satisfactory results of the required checks and screenings.
</li><li>Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency, or work during unscheduled office closures if needed.
</li>Employee must be able to telework if necessary. 
<li>
 
</li></ul>Special Instructions to Applicants
Applications for this position must be submitted electronically through this website. Mailed, e-mailed, faxed, or hand delivered applications will not be accepted. Applicants are encouraged to provide a complete list of relevant work experience and qualifications in the applicable sections of application. Selection of candidates for interviews is based upon the information contained in the application package.
Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand-delivered applications will not be accepted. Consideration for an interview is based solely on the information within the application and/or resume. Applicants are encouraged to provide a complete listing of relevant work experience and qualifications.</div>

Human Services Assistant II

Johns Hopkins Health System

<div></div><div><div><div>Requisition #:</div><div>
664820</div>
<div>Location:</div><div>
Sibley Memorial Hospital, Washington, DC 20016
</div><div>Category:</div><div>
Non-Clinical Professional</div>
<div>Schedule:</div><div>
Day Shift</div>
<div>Employment Type:</div><div>
Limited</div>
</div>
<div><div>24 Hours Per Week | Day Shift
The Clinical Technician &ndash; Medical Oncology plays a vital role on our care team and works as a Certified Nursing Assistant (CNA) with advanced clinical competencies. In this dynamic position, you will support our provider clinic, onsite lab, and busy infusion center, helping ensure seamless, compassionate care for our oncology patients.
This role requires strong phlebotomy and IV insertion skills, as you will regularly draw labs, start IVs, and prepare patients for treatment. You will also room patients, obtain vitals, conduct medication and history reviews, perform EKGs, assist with room turnover, and provide direct support to both providers and nursing staff.
Your expertise in venipuncture and IV access will be essential to delivering a smooth and efficient patient experience&mdash;especially for those receiving chemotherapy or other infusion therapies.

What Awaits You
<ul>
<li>Opportunities for career growth and development</li>
<li>Tuition assistance</li>
<li>Free onsite parking</li>
<li>Up to 26 days of paid leave upon hire</li>
<li>Affordable, comprehensive benefits package: Sibley's Benefits</li>
<li>Free employee gym</li>
</ul>
Minimum Education &amp; Experience
<ul>
<li>High school diploma or GED</li>
<li>Current CNA certification in the District of Columbia</li>
<li>American Heart Association BLS/CPR certification required</li>
</ul>
***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
Salary Range: Minimum /hour - Maximum /hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.
</div>
</div>Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.</div><div></div>

Patient Care Technician - PCT - Oncology

Censeo Consulting Group

<div>Application Configuration Lead &mdash; ServiceNow Vendor Performance Platform (Department of State) 
 
The Position: 
We are looking for eager, driven candidates with experience in people management, communication, facilitation, problem-solving, and analysis to guide our teams in developing impactful solutions to modernize IT products and solutions for our Federal clients at the Department of State. In this role you will lead the product evolution of an internal ServiceNow-based application that tracks IT vendors&rsquo; performance across services, cloud, and product contracts at the U.S. Department of State (DoS). You&rsquo;ll translate client vision into a clear roadmap and backlog, oversee a small cross‑functional team, and drive adoption and satisfaction across customer offices. This role is expected to report onsite in Washington D.C. and will require Secret or Moderate Risk Public Trust determination. Responsiblities for the role will include:<ul><li>
Own the product backlog &amp; roadmap: Convert client vision and policy goals into epics, user stories, and measurable outcomes; prioritize via value, risk, and dependencies; keep a transparent release plan.</li><li>
Run Agile delivery: Lead ceremonies, manage scope, and clear blockers for a team of ~2 ServiceNow developers, ~2 Business Analysts, and 1 Data Visualization specialist; ensure sprint goals are met and Definition of Done/quality bars are upheld.</li><li>
Advance the metrics library: Expand standardized SLA/KPI definitions and dashboards (e.g., availability, responsiveness, incident resolution, defect leakage, vendor compliance) to cover diverse contract types; ensure traceability to bureau/office objectives.</li><li>
Drive customer engagement &amp; adoption: Build and execute a DoS‑appropriate engagement strategy&mdash;stakeholder roadshows, onboarding playbooks, training, feedback loops&mdash;to increase the number of customer offices using the product and maximize user satisfaction.</li><li>
Steward platform and data health: Partner with platform owners on configuration governance, integrations (e.g., data sources feeding performance analytics), and change management; uphold security, privacy, and records requirements consistent with DoS standards.</li><li>
Measure impact: Define and report product OKRs (adoption, satisfaction/CSAT, cycle time, release reliability, metric coverage); use insights to iterate the product.</li></ul>
Success in the First 6&ndash;12 Months (example targets):<ul><li>
Deliver value-focused enhancements across sprints with on-time, high‑quality releases and clear release notes.</li><li>
Grow active customer offices using the product.</li><li>
Increase standardized SLA/KPI coverage to new service categories with published definitions and dashboards.</li></ul> 

The Ideal Candidate: 
At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo&rsquo;s client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team&rsquo;s innovation, creative problem solving, and collaboration. The unique perspective that you bring and the way you tackle problems are much more important to us than what&rsquo;s printed on your diploma. Some of the core qualifications for the role include: 
 
Minimum Qualifications<ul><li>
Bachelors Degree from accredited college/university.</li><li>
7+ years of relevant experience in product management (or adjacent roles such as product owner/engagement lead) delivering enterprise platforms or analytics products.</li><li>
Prior Department of State experience (as fed or contractor).</li><li>
Active Secret clearance (DoS badge‑eligible).</li><li>
Comfortable working on‑site 5 days/week in DC/Northern VA.</li><li>
Agile credentials: CSM or CSPO (or equivalent).</li><li>
Demonstrated success leading small, mixed-discipline teams and coaching junior staff.</li><li>
Strong stakeholder management, requirements discovery, and roadmap/story mapping skills.</li><li>
Excellent written/verbal communication tailored to executive, technical, and end‑user audiences.</li></ul>
Nice to Have<ul><li>
Dashboard development experience in Tableau, PowerBI, or equivalent</li><li>
Foundational understanding of JavaScript</li><li>
Agile credentials: CSM or CSPO (or equivalent).</li><li>
Contractor/consulting background with federal clients (preferred).</li><li>
ServiceNow certifications (e.g., CSA, CIS-ITSM) and/or ITIL Foundation.</li><li>
Experience designing SLA/KPI frameworks and vendor performance dashboards in public-sector environments.</li><li>
Exposure to data visualization tools (e.g., Power BI/Tableau)</li><li>
Familiarity with federal security, change control, and release management practices.</li></ul> 

The Company: 
Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients&rsquo; most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. 
 
At Censeo, our award-winning culture means you&rsquo;ll join a tight-knit community of 95 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we&rsquo;re also good friends who know the names of each other&rsquo;s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. 
 
The Location: 
Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. 
 
The Fine Print:<ul><li>
The salary range for this role is $90,000 - $140,000 depending on experience</li><li>
Expected travel 0-10%; may increase based on business needs</li><li>
This is an exempt, full-time position</li><li>
This role is subject to an in-person work schedule in Washington, D.C. with the possibility for hybrid work</li><li>
Essential Physical Functions<ul><li>
Sitting: Particularly for sustained periods of time</li><li>
Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another</li></ul></li></ul>
Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at https://www.censeoconsulting.com/about/join-us/. 
 
Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. 
 
Join Our Award-Winning Culture! 
Our passion wins awards. But don&rsquo;t just take it from us&hellip;<ul><li>
2024 Vault #41 Consulting 50 North America</li><li>
2024 Vault #7 Best Consulting Firm for Hours in the Office</li><li>
2023 Vault #9 Best Consulting Firm for Work/Life Balance</li><li>
2023 Vault #23 Best Consulting Firm for Overall Diversity</li><li>
2023 Management Consulted #3 Best Boutique Firms in Washington DC</li><li>
2022 Vault #41 Best Overall Consulting Firm to Work For</li><li>
2020 Vault #21 Best Boutique Consulting Firm</li><li>
2019 Ivy Exec #7 Best Boutique Consulting Firm</li><li>
2018 Consulting Magazine Best Small Firms to Work For</li><li>
2017 Vault #12 Best Boutique Consulting Firm</li><li>
2016 Forbes Best Management Consulting Firms in America</li><li>
2015 Washington Business Journal&rsquo;s Philanthropy List</li></ul>
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