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bilingual customer care advocate Jobs in Kansas City

bilingual customer care advocate

call center customer service representative Jobs in Kansas City

customer service representative Jobs in Kansas City

customer service representative

customer service/ helpdesk agent Jobs in Kansas City

customer service/ helpdesk agent

live chat agent

Thebes USA

Job Overview Thebes USA, the U.S. division of the international advisory firm Thebes Consult, is seeking a professional and highly motivated Live Chat Agent to join our team. This is a full-time position based in Texas City, Texas. As a key member of our client services team, you will be the first point of contact for prospective and existing clients, providing exceptional support and guidance on our specialised legal, regulatory, investment, and compliance advisory services. The ideal candidate will be an excellent communicator, capable of representing our brand with the highest level of professionalism. This role offers a competitive hourly wage of $25.00 - $39.00 USD per hour. Key Responsibilities * Engage with clients and potential clients via our live chat platform in a prompt, professional, and courteous manner. * Provide accurate and clear information regarding the company's full range of advisory services. * Assess client needs efficiently to direct enquiries to the appropriate specialist consultant or department within the organisation. * Resolve client queries effectively, and escalate complex issues to senior team members when necessary. * Maintain detailed and accurate records of all client interactions within our CRM system. * Uphold a high standard of client satisfaction and contribute to a positive brand experience. * Stay informed about the company’s services and industry trends to provide knowledgeable support. Qualifications and Skills * Proven experience in a customer service, live chat, or client-facing role is essential. * Exceptional written communication skills, with a strong command of UK-English grammar, spelling, and punctuation. * Excellent typing speed and accuracy. * The ability to multitask effectively, manage time, and prioritise tasks in a fast-paced environment. * A patient, professional, and empathetic approach to client communication. * Strong problem-solving skills and attention to detail. * Experience within a professional services environment (e.g., legal, financial, or consulting) is highly desirable but not required. * Familiarity with CRM software would be a distinct advantage.

Live Chat Agent

Murphy & Sumy Injury Law

Responsibilities<ul><li>Answering, responding to, and directing phone calls</li><li>Preparing and collecting client intake information and sending it to the team via email</li><li>Calendaring meetings, deadlines, hearings, depositions, etc.</li><li>Communicating frequently with team members regarding matters and/or tasks via email and chat</li><li>Saving documents to and organizing electronic client files</li><li>Scanning documents and saving them to electronic client files</li><li>Organizing electronic client files</li><li>Utilizing Microsoft Word and Excel</li><li>Utilizing Google Docs and Sheets</li><li>Receiving, organizing, and sending mail and packages</li><li>Filing paper copies of documents</li><li>Organizing and cleaning office</li><li>Other administrative tasks as needed</li></ul>Qualifications<ul><li>Proficient with Gmail</li><li>Proficient with Microsoft Windows</li><li>Proficient with Microsoft Word</li><li>Proficient with PDF</li><li>Proficient with Clio is preferred</li><li>Proficient with Google Docs and Sheets is preferred</li><li>Prior experience working in an office setting is preferred</li><li>Prior experience working in a fast paced work environment is preferred</li></ul>Pay: $15.00 - $20.00 per hourWork Location: In person

Front Desk Receptionist

Southwest Airlines

Department: Ground Operations
 
Our Company Promise
 
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
 
Job Description:*** For external applicants only: 
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Missouri or Kansas.
 (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
 and not selected for the Ramp Agent position at MCI within the last 12 months.***
 
Pay & Benefits: 
Pay of $20.63 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
 
Benefits you’ll love: 
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
 Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution up to 10% of your eligible earnings**
 Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
 Competitive health insurance for you and your eligible dependents
 Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
 Explore more benefits you’ll love: https://careers.southwestair.com/benefit
 
Looking for a role where you’ll be at the heart of every successful departure? Ramp Agents at Southwest work outside to guide planes, move bags and cargo, help with de-icing planes during cold weather , and help keep our operation running smoothly. It’s a busy, hands-on job where working together helps flights leave on time. Whether you're an aviation pro or just starting to learn about the industry, you’ll gain valuable experience and learn new things in this role — all while helping Southwest run safely and on schedule. See what a day on the ramp looks like: swa.is/DayOnTheRamp
 
Additional details
 
This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process.
 
New Hires will complete 4- 6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week.
 
After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime.
 
This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.
 
Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
 
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
 
Learn more about becoming a Ramp Agent and the FAQs: careers.southwestair.com/southwest-ramp-agents
 
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
 Duties and Responsibilities
 Provide friendly service to and maintains positive relationships with all internal and external Customers
 Work in a cooperative spirit to ensure the success of our Company
 Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
 Load, unload, service, guide, and direct Company Aircraft
 Receive and record Customer baggage, air freight, mail and company materials as required
 Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent
 Pick up, deliver, and transport cargo and baggage to and from aircraft and prepares records in connection with these responsibilities
 Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors
 Safeguards Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction
 Use jetway stairs frequently to carry items checked at the gate to the aircraft bin
 Review cargo forms for accuracy and corrects forms as necessary
 Perform interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork
 Clean and service lavatories, operate lavatory carts and dispose of contents in accordance with established procedures
 May perform duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork. Maintains an inventory of such items and supplies
 Transport cabin and cleaning equipment between aircraft storage area
 Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers
 Manually pushes and pulls push carts and containers
 Work in the vicinity of and between passenger terminals, hangars and airfreight facilities, both indoors and outdoors
 May be exposed to a wide variety of weather condition, jet and machinery noises, fumes, dirt and dust for extended periods of time
 Completes forms and paperwork connected with work assignments according to established procedures, and enters such information in to the Company’s information system as required
 Duties vary by size and organization of station.
 Provide friendly service to all Co-workers and Customers. Has routine contact with people outside of the Company such as delivery agents, shippers, etc.
 Must be able to meet any physical ability requirements listed on this description
 May perform other job duties as directed by Employee's Leaders
 Knowledge, Skills and Responsibilities
 Ability to work well with others as part of a team, and work under stressful situations
 Must be able to satisfactorily complete Ramp Agent training program with a 90% or greater average and an evaluation period
 Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
 Must be aware of hazardous situations and be able to handle emergencies as needed
 Must work under tight time constraints to accomplish quick turns of aircraft
 Must meet all grooming standards as outlined in the Ground Operations Employee Handbook and the Labor Agreement
 Must be able to be alert to moving vehicles or aircraft and use radio equipment. Must be able to communicate information and instructions verbally and/or via radio equipment Education
 No education requirement
 Experience
 No experience requirement
 Licensing/Certification
 Must possess a valid state motor vehicle operator's license
 Must be able to obtain a SIDA badge and meet all local airport requirements
 May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
 Physical Abilities
 Must be able to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
 Must be able to climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
 Must be able to work in cramped or high places
 Must be able to carry heavy items up and down jetway stairs
 Must maintain the ability to wear prescribed uniforms
 Other Qualifications
 Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
 Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
 Must be at least 18 years of age
 Must be able to comply with Company attendance standards as described in established guidelines
 Ability to work shift work and/or overtime
 
<ul>
<li>The pay amount doesn’t guarantee employment for any particular period.</li>
</ul>
**401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
 ***Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
 
Pay Rate: $20.63
 
Southwest Airlines is an Equal Opportunity Employer.
 Please print/save this job description because it won't be available after you apply.
 Job Posting End Date
 06/19/2026

Ramp Agent - MCI (Part-Time)

Withum Wealth Company

Work From Home Data Entry Clerk is responsible for entering, updating, and maintaining accurate information in company databases and systems. The role requires strong attention to detail, basic computer skills, and the ability to work independently while maintaining confidentiality and productivity in a remote environment.<h2>Key Duties and Responsibilities</h2>1. Data Entry and Processing<ul><li>Input data from various sources such as documents, spreadsheets, and forms into company systems.</li><li>Update existing records and correct errors in databases.</li><li>Transfer data between systems when required.</li></ul>2. Data Accuracy and Verification<ul><li>Review and verify data for accuracy and completeness.</li><li>Identify and correct inconsistencies or errors in records.</li><li>Maintain organized digital files and documentation.</li></ul>3. Record Management<ul><li>Maintain electronic files and records in an organized manner.</li><li>Ensure data is stored securely and confidentially.</li><li>Archive outdated information when necessary.</li></ul>4. Administrative Support<ul><li>Assist with general administrative tasks such as preparing reports or spreadsheets.</li><li>Respond to emails or requests related to data updates.</li><li>Support other departments by providing accurate data information.</li></ul>5. Productivity and Reporting<ul><li>Meet daily or weekly data entry quotas.</li><li>Track completed tasks and report progress to supervisors.</li><li>Follow company policies and remote work procedures.</li></ul><h2>Required Skills and Qualifications</h2><ul><li>High school diploma or equivalent.</li><li>Strong typing and computer skills.</li><li>Familiarity with Microsoft Excel, Google Sheets, or database systems.</li><li>Excellent attention to detail and accuracy.</li><li>Ability to work independently in a remote environment.</li><li>Good time management and organizational skills.</li><li>Reliable internet connection and computer equipment.</li></ul><h2>Work Environment (Remote)</h2><ul><li>Fully remote work setup.</li><li>Communication through email, chat platforms, or video meetings.</li><li>Flexible or scheduled hours depending on the company.</li></ul>

WFH Data Entry Clerk

Silver Star Protection Group

<div>Description: 
Location: 4900 Bannister Rd. Kansas City, MO and 13531 Madison Ave. Kansas City, MO 64145
Status: Full-Time: Monday-Friday 3:00pm-11:00pm
Compensation: $19 to $21 based on experience
Who is Silver Star
Silver Star Protection Group, established in 2014, is a security firm headquartered in Rolling Meadows, Illinois. We offer a comprehensive suite of services, including physical security, security system integration, consultation, and secure transport. We cater to various industries such as cannabis, commercial real estate, construction, data centers, and more. Our leadership team comprises professionals with backgrounds in law enforcement, military, and business sectors. Silver Star Protection Group is dedicated to delivering customized security solutions to meet diverse client needs.
Overview
An Armed Security Guard is responsible for maintaining the safety and security of facilities, employees, customers, and assets, while also being equipped to respond effectively to elevated security threats. This role requires strong situational awareness, adherence to regulations, and the ability to manage incidents with professionalism and precision. The officer's schedule, site assignments, and hours are subject to change based on client needs, staffing requirements, call-offs, and contract adjustments.
Key Responsibilities<ul><li>Monitor premises to deter unauthorized access, theft, and vandalism.</li><li>Maintain professionalism in all interactions with clients, visitors, and staff. Ensure that all communication fosters a positive and secure environment.</li><li>Conduct regular patrols of the assigned site and monitor surveillance equipment, ensuring adherence to the client&rsquo;s security protocols.</li><li>Accurately document any incidents, security breaches, or irregularities, and promptly report them to the appropriate personnel for follow-up.</li></ul>
Additional duties may be assigned by your reporting manager.
Requirements:<ul><li> 
High school diploma or equivalent required.</li><li>Armed License Required.</li><li>Already have or able to obtain a cannabis agent ID.</li><li>Must own a firearm with a level 2 retention holster or higher.</li><li>Previous armed security or related experience preferred.</li><li>Strong situational awareness and attention to detail.</li><li>Excellent communication and de-escalation skills.</li><li>Ability to stand, walk, or patrol for extended periods.</li><li>Capability to respond quickly and effectively in emergencies.</li></ul>
Schedule and Availability<ul><li>Officers are expected to work scheduled shifts at their assigned client sites.</li><li>Shifts, site assignments, and schedules are subject to change based on client and SSPG needs.</li><li>Flexibility is required to work additional shifts, including on-call or emergency coverage when needed.</li></ul>
Benefits<ul><li>Weekly pay on Fridays</li><li>Referral bonus</li></ul>
Work Authorization
Must have legal authorization to work in the United States.
Silver Star Protection Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Armed Security Guard- Full-Time

Job Overview Thebes USA, the U.S. office of the international advisory and consulting firm Thebes Consult, is seeking a professional and dedicated Customer Service/ Helpdesk Agent to join our team. This is a full-time position based in Texas City, Texas, United States. As a key member of our team, you will be the first point of contact for our clients, providing exceptional support and resolving enquiries related to our specialised legal, regulatory, investment, and compliance advisory services. The ideal candidate is an excellent communicator with a passion for client satisfaction and problem-solving. This role offers a competitive salary of $25.00 - $39.00 USD per hour. Responsibilities  <ul><li>Serve as the primary point of contact for all client enquiries received via telephone, email, and our dedicated helpdesk portal.</li><li>Provide timely, accurate, and professional responses to clients regarding our services and their accounts.</li><li>Effectively diagnose, troubleshoot, and resolve client issues, ensuring a high level of satisfaction.</li><li>Escalate complex or specialised queries to the appropriate internal advisory teams, such as legal or compliance, while maintaining ownership of the client communication.</li><li>Maintain meticulous and accurate records of all client interactions, issues, and resolutions within our CRM system.</li><li>Assist in the client onboarding process by providing guidance and essential information.</li><li>Contribute to the continuous improvement of our services by identifying and reporting recurring client issues and feedback.</li></ul>Qualifications  <ul><li>Proven experience in a customer service, helpdesk, or client support role is essential.</li><li>Exceptional verbal and written communication skills, with a professional and courteous telephone manner.</li><li>Strong analytical and problem-solving abilities, with a high attention to detail.</li><li>The ability to effectively manage and prioritise multiple tasks in a fast-paced environment.</li><li>Proficiency in using CRM systems, helpdesk software, and the Microsoft Office Suite.</li><li>A client-centric mindset with a genuine commitment to delivering outstanding service.</li><li>Experience within the legal, financial, or professional services sectors would be a significant advantage.</li></ul> What We Offer  <ul><li>A competitive salary and a comprehensive benefits package.</li><li>The opportunity to work within a prestigious international firm with a highly specialised team.</li><li>A supportive and collaborative work environment that encourages professional growth.</li><li>Opportunities for continuous learning and professional development.</li></ul>

Customer Service/ Helpdesk Agent

Southern Primary Care

Job description:Overview: We are currently seeking a dedicated and compassionate Nurse Practitioner (NP) or Physician Assistant (PA) with wound care experience or (interest in wound care) to join our healthcare team in the Kansas City area. This isn't your typical SNF role. You'll be at the forefront of our acute intervention program, working with clinical autonomy and physician support to manage complex patients right where they live. By combining in-person rounds with strategic telehealth coverage, you'll stabilize residents during critical moments and prevent the trauma and disruption of unnecessary hospital transfers.Key Responsibilities:<ul><li>Deliver comprehensive wound care treatment and management</li><li>Provide medical care in LTC and skilled nursing facilities</li><li>Collaborate with interdisciplinary teams to ensure continuity of care</li><li>Maintain accurate and up-to-date patient documentation</li><li>Conduct patient assessments, monitor progress, and adjust care plans as needed</li></ul>Qualifications:<ul><li>Active Nurse Practitioner or Physician Assistant license in the state of Missouri</li><li>Experience in wound care, geriatrics, or long-term care settings is preferred</li><li>Strong clinical judgment and decision-making skills</li><li>Excellent interpersonal and communication abilities</li><li>Ability to work independently across multiple facility sites</li></ul>Schedule:<ul><li>Full-time</li><li>Monday to Friday with occasional flexibility based on facility needs</li></ul>Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Kansas City, MO (Required)</li></ul>Ability to Relocate:<ul><li>Kansas City, MO: Relocate before starting work (Required)</li></ul>Pay: $125,000.00 - $130,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Nurse Practitioner/Physician Assistant

Explore 22+ Live chat agent in Kansas City this July. Find roles across top companies and apply now to boost your career.