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manager marketing operations

Airwallex

<div><h2 class="jobSectionHeader">About Airwallex</h2>
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide &ndash; including Brex, Rippling, Navan, Qantas, SHEIN and many more &ndash; with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you&rsquo;re ready to do the most ambitious work of your career, join us.<h2 class="jobSectionHeader">
Attributes We Value</h2>
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you&rsquo;re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you &ldquo;get stuff done&rdquo; end-to-end. You use AI to work smarter and solve problems faster. Here, you&rsquo;ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let&rsquo;s build what&rsquo;s next.<h2 class="jobSectionHeader">
About the team</h2>
The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.<h2 class="jobSectionHeader">
What you&rsquo;ll do</h2>
As Manager, Marketing Operations, you will own the global marketing systems, data, and process backbone that powers predictable, high-quality pipeline growth. This role sits at the intersection of Growth Marketing, Sales, Data Science, and Revenue Operations, ensuring every lead, signal, and campaign is measurable, dependable, and optimized for revenue impact &mdash; not just volume.
You will lead the design and execution of end-to-end lead flow architecture, from first marketing touch through Salesforce opportunity and closed revenue, building the feedback loops that enable smarter targeting, faster optimization, and higher-quality demand generation globally.
This is a high-impact role for a systems thinker who thrives in complexity, partners deeply with cross-functional leaders, and is relentless about operational excellence.
This role is based in San Francisco.<h2 class="jobSectionHeader">
Responsibilities:</h2><ul><li>
Own the global MarTech and AdTech stack, including Marketo (or equivalent MAP), Salesforce, LinkedIn, Google, Meta, GTM, data warehouses, and BI platforms, ensuring scalable, reliable architecture across regions and products.</li><li>
Design and maintain end-to-end lead-to-revenue infrastructure, including real-time data flows across channels, markets, and lifecycle stages.</li><li>
Establish and govern global tracking standards for GTM, pixels, server-side tracking, and event-based conversion frameworks across all digital properties.</li><li>
Define and enforce attribution hygiene (UTMs, taxonomy, naming conventions) to enable clean cross-channel, regional, and segment reporting.</li><li>
Lead global ad operations and tagging governance, ensuring accurate attribution, optimization signals, and privacy-compliant measurement.</li><li>
Build QA, monitoring, and diagnostic frameworks to proactively detect data loss, misfires, and attribution or lead-flow issues.</li><li>
Partner cross-functionally (RevOps, Sales Ops, Legal, Security, Data) to operationalize compliant, consent-aware, privacy-first tracking and lifecycle processes.</li><li>
Own marketing-to-revenue measurement models, including lifecycle stage definitions, SLAs, lead scoring, routing, and enrichment strategies.</li><li>
Develop executive-level reporting and insights, covering pipeline health, velocity, ROI, and LTV/CAC by channel, region, and segment.</li><li>
Enable downstream optimization and experimentation, including A/B testing, performance modeling, forecasting, and cohort analysis tied to revenue impact.</li><li>
Own global lead management operations, including lead capture, validation, enrichment, deduplication, ABM support, and opportunity influence tracking.</li><li>
Drive global scale, enablement, and reliability through standardized runbooks, training, documentation, and localized execution while maintaining global data and measurement standards.</li></ul><h1 class="jobSectionHeader">
Who you are</h1>
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.<h2 class="jobSectionHeader">
Minimum qualifications:</h2><ul><li>
8+ years of experience in Marketing Operations, Revenue Operations, Growth Operations, or Demand Operations in B2B, SaaS, or enterprise GTM environments.</li><li>
Deep hands-on expertise with Marketo (or equivalent MAP), Salesforce, and Google Tag Manager.</li><li>
Proven experience owning global lead management, attribution, and lifecycle frameworks across regions and segments.</li><li>
Strong understanding of paid media platforms (LinkedIn, Google, Meta), ABM technologies, and funnel analytics, especially as it relates to leadgen, demandgen, revenue prediction and end to end flows including feedback loops to paid media platforms.</li><li>
Experience partnering with Sales Ops, RevOps, Data, and Finance on pipeline reporting, forecasting, and ROI modeling.</li></ul><h2 class="jobSectionHeader">
Preferred qualifications:</h2><ul><li>
Experience supporting upmarket / enterprise GTM models</li><li>
Familiarity with data warehouses (Snowflake/BigQuery), BI tools (Looker/Tableau), and CDPs</li><li>
Experience implementing multi-touch attribution or advanced revenue modeling</li><li>
Global team leadership experience across NA, EMEA, and APAC</li></ul><h2 class="jobSectionHeader">
Applicant Safety Policy: Fraud and Third-Party Recruiters</h2>
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.<h2 class="jobSectionHeader">
Equal opportunity</h2>
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don&rsquo;t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Compensation Range: $110K - $170K</div>

Manager, Marketing Operations

Edri Construction San Francisco

<div>
 
 
 **Administrative &amp; Office Manager / Lead Coordinator**
 
 
 
 
 
 
 Construction Company | Hiring Now
 
 
 
 
 
 We are an established and growing construction company seeking an experienced **Administrative &amp; Office Manager / Lead Coordinator** to join our team.
 
 
 This is a key role for someone who is highly organized, proactive, and experienced in construction office operations. You will be at the center of our daily workflow&mdash;supporting client communication, scheduling, and lead management while helping streamline operations.
 
 
 
 
 
 
 **Key Responsibilities**
 
 
 
 
 
 
 &bull; Professionally answer incoming calls and assist clients
 
 
 &bull; Schedule leads, appointments, and follow-ups
 
 
 &bull; Coordinate calendars, job schedules, permits, and city inspections
 
 
 &bull; Track and manage marketing lead sources and follow-ups
 
 
 &bull; Maintain CRM systems for project tracking and client communication
 
 
 &bull; Support social media and online presence
 
 
 &bull; Assist with overall office operations and team coordination
 
 
 &bull; Manage compliance platforms (e.g., Green Halo for waste tracking/reporting)
 
 
 &bull; Utilize AI tools to improve workflow and efficiency
 
 
 &bull; Dispatch and coordinate job schedules as needed
 
 
 
 
 
 
 **Qualifications**
 
 
 
 
 
 
 &bull; Prior experience in a construction office required
 
 
 &bull; Strong communication and customer service skills
 
 
 &bull; Experience with scheduling, dispatching, and lead coordination
 
 
 &bull; Familiarity with permits and inspection processes
 
 
 &bull; Highly organized with strong multitasking ability
 
 
 &bull; Comfortable using CRM systems
 
 
 &bull; Knowledge of marketing lead sources and lead management
 
 
 &bull; Social media experience is a plus
 
 
 &bull; Ability to work independently in a fast-paced environment
 
 
 &bull; Spanish-speaking is preferred
 
 
 &bull; AI tools experience is a plus
 
 
 &bull; Experience with Green Halo is a plus
 
 
 
 
 
 
 **Compensation**
 
 
 
 
 
 
 Compensation is competitive and based on experience.
 
 
 📩 **How to Apply*
 
 
 
 
 
 Please send your resume and cover letter to:
 
 
 edriconstruction@gmail.com
 
 
 
 
 
 
 
 
 
 Prepared fro
 
 
 
 
 
</div>

Administrative & Office Manager / Lead Coordinator

Manager, Marketing Audiences

Athleta

<div><h2 class="jobSectionHeader">About the Role</h2>
The Senior Manager, Influencer Marketing is a key role on the brand marketing team, responsible for designing and executing Athleta&rsquo;s influencer marketing strategy. As an internal expert, the Senior Manager will spearhead the seasonal planning and daily execution of influencer campaigns, stay at the forefront of social and influencer trends, and track results to uncover opportunities. Collaborating closely with the organic social and broader marketing teams, the Senior Manager will ensure our influencer programming aligns with brand objectives and furthers the brand&rsquo;s strategic vision.<h2 class="jobSectionHeader">
What You'll Do</h2><div><ul><li>
Develop comprehensive influencer strategies and campaigns for seasonal launches, brand campaigns, ongoing engagement, and brand initiatives, drive brand awareness, foster engagement and loyalty.</li><li>
Partner closely with our influencer agency-of-record, serving as the primary point of contact across all campaigns end-to-end.</li><li>
Actively cultivate relationships with on-brand influencers and industry contacts, enhancing and diversifying the Athleta influencer community.</li><li>
Manage product seeding efforts to actively engage and expand our creator community.</li><li>
Establish clear KPIs and benchmarks for all programming, regularly reporting on outcomes and analyzing performance.</li><li>
Contribute to the management of Creator IQ and Tribe Dynamics, tracking monthly performance and scaling both short- and long-term objectives.</li><li>
Assist in the development and management of Influencer Marketing budgets, ensuring alignment with strategic plans.</li><li>
Integrate paid media strategies into influencer campaigns to boost visibility and achieve measurable results, working with cross-functional teams to enhance overall performance.</li><li>
Remain up to date on trending content, conversations, news, cultural events and emerging social formats.</li></ul></div><h2 class="jobSectionHeader">
Who You Are</h2><ul><li>
8+ years marketing experience with 5+ years experience in social and influencer marketing.</li><li>
3+ years of experience managing teams, with a proven track record of collaborative leadership, team building, and managing individual contributors.</li><li>
Experience working with / managing agencies and internal partners.</li><li>
Extensive experience managing and implementing influencer marketing strategies, building relationships, and developing partnerships with key influencers.</li><li>
Strong analytical abilities, with a track record of reporting and optimizing performance metrics.</li><li>
Proficient in managing departmental budgets efficiently.</li><li>
Eager to learn and thrive in a complex, matrixed organization with a proven track record of working cross-functionally to drive change.</li><li>
Exceptional communication and interpersonal skills, with the ability to collaborate and drive consensus across multiple teams and functions.</li><li>
Entrepreneurial spirit with the ability to work through ambiguity, transform enterprise-wide ways of working, and infuse strategic thinking across levels.</li><li>
Extensive knowledge of social media platforms and influencer marketing trends.</li><li>
Must be able to prioritize and handle several projects at the same time in a fast paced environment while adhering to shifting deadlines to support business needs/social trends.</li></ul></div>

Senior Manager, Influencer Marketing

GPS Services, Inc.

<div><h2 class="jobSectionHeader">About the Role</h2>
The Assistant Manager, Online Experience develops category-specific strategies for Women&rsquo;s with Global Merchants, Planning, Stores, Commercial Planning, &amp; Marketing to drive a customer-focused shopping experience and establishes Old Navy Online as the destination for product authority and customer engagement. This position will lead category experience teams and be accountable for a division-specific online P&amp;L in US and Canada, which drives a frictionless and seamless omni experience and drives continuous improvement on the site &amp; app with a mobile-first mentality.<h2 class="jobSectionHeader">
What You'll Do</h2><div><div>
Major Tasks &amp; Responsibilities 
25% - Strategy Development:<ul><li>
Own the web presence and primary KPIs for key categories ensuring the site and app meet branding guidelines and consumer expectations</li><li>
Partner with Global Merchant leadership to understand merchandising objectives, 
Merch Planning to understand inventory objectives, and Commercial Planning to 
understand commercial imperatives to develop the Online category experience 
priorities</li><li>
Develop category roadmaps focused on driving improvements that result in improved customer satisfaction, increased traffic, conversion and sales</li><li>
This position will have P&amp;L accountability for categories totaling ~$300M in annual 
online sales</li></ul>
50% - Cross Functional Leadership:<ul><li>
Partner across the organization with Product Design &amp; Development, Commercial 
Planning, Store Visual Merchandising, Online Operations, Innovation &amp; Platform 
Operations, and Marketing to build cross-functional teams, alignment and prioritization of key initiatives</li><li>
Partner with Global Merchandising teams to ensure the full assortment of products are correctly represented across our site and app</li><li>
Partner with broader Old Navy Online team in the continual evolution of Old Navy 
online to improve primary ecommerce metrics in support of Ecommerce goals</li><li>
Partner with Brand Marketing and Global Merchandising peers to proactively identify 
strong product stories for incoming traffic from social, email, natural search, and other channels to optimize the online customer shopping experience</li><li>
Partner with Creative Marketing team and provide detailed online experience playbooks to define creative priorities to be executed against based on business plan</li></ul>
25% - Benchmarking and Analysis:<ul><li>
Examine category merchandising and commercial strategies of key competitors and best-in-class online retailers to identify the most significant opportunities to improve customer experience across categories</li><li>
Monitor and make recommendations for category-specific improvements with the expectation of continual improvements in conversion and revenue across all devices</li><li>
Provide leadership and partnership in the ideation of A/B tests to optimize customer experience for both divisional experience and new site functionality</li><li>
Analyze data at a granular level, summarize concisely and report out key learnings</li><li>
Distill trends from raw data. Use reporting to drive changes in division experience and site improvements</li><li>
Daily monitoring and reporting on primary KPIs to understand the business and help optimize conversion and revenue goals</li></ul></div></div><h2 class="jobSectionHeader">
Who You Are</h2><div><div><ul><li>
2+ years of professional experience in eCommerce or strategy functions within DTC and/or indirect eCommerce businesses</li><li>
1+ year of industry experience in CPG, FMCG, Beauty, Fashion, or Apparel, preferably within a matrixed enterprise generating $8B+ in annual revenue</li><li>
Retail math fluency: Strong command of retail math and key performance drivers, with the ability to clearly articulate how traffic, conversion (CVR), AUR, AOV, units per transaction, and promotional depth interact to drive demand and inventory outcomes</li><li>
Adobe Analytics expertise: Experience using Adobe Analytics or similar tools to analyze trends, measure the impact of actions taken, and report on weekly business performance</li><li>
Advanced Excel skills: Proven experience cleaning and structuring data sets, building pivot tables, using formulas, and deriving trend-based insights</li><li>
Data-driven site merchandising: Ability to leverage competitive insights and business analysis to prioritize and execute site experience changes</li><li>
Cross-functional leadership &amp; presentation skills: Demonstrated ability to influence cross-functional partners, gain alignment on priorities, and communicate insights clearly to stakeholders</li><li>
Process improvement mindset: A proactive approach to identifying opportunities to improve processes and drive efficiency at scale</li><li>
Passionate eCommerce consumer with a creative point of view: Brings fresh, customer-informed ideas inspired by personal shopping experiences, competitive brand exploration, and emerging digital trends to continuously evolve the site experience</li></ul></div></div></div>

Assistant Manager, Online Experience, Women's

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Are you interested in shaping the future of entertainment? Are you passionate about research that enables new consumer experiences, business capabilities and drives efficiency? Prime Video is changing the way people watch movies and TV and we want you to join us in that mission! 
 
Prime Video is seeking a Sr Manager, UX Research to lead a team of researchers delivering impactful, end-to-end research that illuminates new insights and opportunities to delight our customers. We need a highly motivated, strategic leader who can lead and mentor a world-class research team while driving user-centered design and decision-making across the organization. 
 
As a Sr Manager, UX Research you will be a key strategic partner to product and design leadership, shaping our product strategy through data-driven insights and building research capabilities that scale across major product teams. You will be responsible for developing and executing a comprehensive research strategy for your team, guiding them to perform research that creates insightful findings. You will lead your team in daily interactions with product managers, designers, engineers, applied scientists, data scientists, marketing, and research peers to understand and guide research needs across the organization, ensuring research drives meaningful impact as measured by both incremental changes to product design and development roadmaps; as well as influencing product and design visioning investments. 
 
As an ideal candidate, you have deep experience leading research teams and a proven track record of building research capabilities within organizations. You understand user research methods and best practices at an expert level, and you know how to coach others to develop these skills. You have a nimble, creative and pragmatic approach to research strategy, and you're interested in pushing the boundaries of research while maintaining rigor. You are a mixed methods leader who can guide both qualitative and quantitative research efforts. You easily move between big picture thinking and obsessing about the details. You can provide clear direction while empowering your team to work independently, and you're capable of managing multiple overlapping projects across your team. 
 
Key job responsibilities 
<ul><li>Proven leadership experience managing and mentoring UX researchers, with a track record of developing talent and building high-performing teams</li><li>End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting) and the ability to coach others in these areas</li><li>Strategic thinking skills to develop research roadmaps that align with business objectives and product strategy</li><li>Experience establishing research operations, processes, best practices that scale across teams and the ability to evangelize research across the organization</li><li>Hands-on experience with diverse research methods including: lab-based user testing, survey design, remote testing, prototype testing, and iterative testing. Experience managing both quantitative and qualitative research efforts.
</li><li>Strong stakeholder management skills and the ability to influence product decisions at all levels of the organization</li><li>Ability to balance team workload, prioritize projects, and meet ambitious deadlines while maintaining high-quality standards</li><li>Experience partnering with data science, analytics, and marketing teams to bring together multiple data sources</li><li>Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization</li><li>Ability to work within novel research spaces and guide teams through ambiguity</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>12+ years of proven success leading User Research projects with demonstrated impact</li><li>3+ years of people management experience, including hiring, mentoring, and performance management</li><li>A strong research portfolio demonstrating past work experience, team leadership, and deliverables (e.g., study plans, reports, research strategies)</li><li>BS in HCDE, Human Factors, Cognitive Psychology, Marketing, or related field</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>BS in HCDE, Human Factors, Cognitive Psychology, Marketing, or related field</li><li>Experience building research teams from the ground up or scaling research capabilities within organizations</li><li>Experience working on AI-powered products or emerging technologies</li><li>Track record of establishing research operations and democratizing research practices across organizations</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, Culver City - 199,200.00 - 269,500.00 USD annually 
USA, CA, San Francisco - 219,100.00 - 296,500.00 USD annually 
USA, WA, SEATTLE - 199,200.00 - 269,500.00 USD annually</div>

Sr Manager, UX Research, Prime Video Experience Design (PVXD)

Pop Mart Americas Inc.

<div>POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture.
As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. 
Job Overview
POP MART is seeking a Store Manager to lead store performance, team development, and operational excellence as we continue expanding across the United States. This role owns the end-to-end store business, including sales performance, customer experience, operations execution, and people leadership, ensuring alignment with POP MART's brand standards, global retail strategy, and company culture.
The Store Manager serves as a stakeholder of the store's four-wall performance and acts as the critical link between people, product, profit, performance. This role reports to the District/Area Manager and partners cross-functionally with Visual Merchandising, Marketing, Operations, HR, and international teams.
An interest in designer toys, collectibles, and trend culture is strongly preferred. 
 
What You Will Achieve
<ul><li>Own total store performance, including sales targets, KPIs, and profitability.
</li><li>Monitor and analyze business trends, product performance, and customer demand to drive commercial decisions.
</li><li>Execute product launches, merchandising strategies, and marketing initiatives to maximize sell-through.
</li><li>Maintain strong communication with Area Manager and cross-functional partners regarding store performance, risks, and opportunities.
</li><li>Maintain loss prevention standards and implement shrink-reduction strategies.
</li><li>Support RoboShop operations and coordination with business partners when applicable.
</li><li>Champion a customer-first culture utilizing Popmart's selling framework to consistently deliver brand appropriate service standards.
</li><li>Resolve customer issues in a timely and professional manner.
</li><li>Maintain store presentation standards aligned with POP MART brand storytelling.
</li><li>Lead, coach, and develop supervisors and associates to achieve performance goals.
</li><li>Own store talent planning and recruiting efforts, including building candidate pipelines, interviewing, hiring, and onboarding team members to ensure the store is staffed to support business needs and growth.
</li><li>Build a strong talent pipeline through coaching, development planning, and succession planning.
</li><li>Deliver consistent performance feedback and recognition.
</li>Ensure completion of onboarding, compliance training, and job-skills training. 
<li>
 
</li></ul>What You'll Need
<ul><li>2&ndash;3+ years of retail leadership experience (Store Manager or equivalent leadership role preferred)
</li><li>Strong organizational, planning, and analytical skills.
</li><li>Ability to adapt quickly in a fast-paced environment and implement new operational standards.
</li><li>Strong communication and problem-solving skills.
</li><li>Comfort working in a dynamic, evolving retail environment.
</li></ul>Physical &amp; Role Requirements
<ul><li>Ability to lift, carry, and move merchandise and supplies up to 50 lbs.</li><li>
Ability to stand and walk for extended periods (6&ndash;8 hours per shift)</li><li>
Ability to bend, kneel, reach, and safely climb ladders or step stools</li><li>
Ability to perform repetitive tasks such as unpacking boxes, tagging merchandise, and stocking shelves</li><li>
Manual dexterity to safely operate stockroom tools (e.g., box cutters)</li><li>
Ability to work in stockroom and receiving environments with varying temperatures</li><li>
Ability to multitask and move quickly in a fast-paced retail setting</li><li>
Availability to work flexible hours, including evenings, weekends, and holidays</li><li>
Up to 10% travel</li></ul>
What We Offer
<ul><li>Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.</li><li>
Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge</li><li>
Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.</li></ul>
<ul><li>The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.</li></ul>
For Los Angeles or San Francisco applicants: POP MART is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
Reasonable Accommodation 
 
POP MART Americas is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. The requirements laid out in this job description are representative of the physical demands that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions by contacting na.employeerelations @popmart .com.
POP MART Americas welcomes and encourages applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact our HR Department at na.employeerelations @popmart .com.
Pay Range Details 

 
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may vary for different regions of the U.S. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
This position may be eligible to participate in a company incentive program.
<ul><li>POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.</li></ul>
**All sensitive personal data associated with this application will be used strictly for selection purposes and will be treated confidentially.
Equal Employment Opportunity 

 
POP MART is committed to providing a safe, inclusive, and respectful work environment. POP MART provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.</div>

Retail Store Manager

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