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customer care advocate (part time)

customer marketing and advocacy manager

Asana

<div>
 The Asana Marketing team is responsible for fueling business growth and building a brand customers love. We create campaigns and content to attract new accounts and inspire current ones to grow with us. We continue to grow, with a global team focused on revenue and field marketing, product marketing, brand and content creation, advertising, and lifecycle marketing.
 
 
 The Customer Marketing and Advocacy team is dedicated to building and scaling programs that place our customers at the center of Asana's marketing strategy. We cultivate strategic relationships that drive insights and engagement that will shape the future of our product and business.
 
 
 We are seeking an experienced and passionate marketer to cultivate the inspiring stories of how customers achieve their missions with Asana and infuse them into the heart our marketing work.
 
 
 This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
 
 
 
 What You'll Achieve:
 
 
 
 <ul>
 <li>
 Manage and execute the global Customer Advisory program, including executive Customer Advisory Boards (CABs) for AMER and EMEA cohorts, as well as a global customer product council. This includes developing recruitment strategies, managing membership, collaborating on high-impact session content, and overseeing event experiences.
 </li>
 <li>
 Partner closely with Marketing, Sales, and Customer Success to identify strategic Asana customers and use cases. Translate these successes into compelling, multi-format engagements, such as case studies, customer films, event speaker engagements, advertising, and media opportunities, that directly support Asana&rsquo;s key marketing narratives.
 </li>
 <li>
 Act as a primary liaison between customers and the marketing organization, sourcing the right customers for the right engagement opportunities.
 </li>
 <li>
 Work with Revenue and Marketing teams to drive the ongoing adoption of customer content across the organization. Establish and manage a feedback process to ensure continuous programmatic improvements and keep the team at the forefront of customer marketing trends.
 
 
 </li>
 </ul>
 
 About You:
 
 
 
 <ul>
 <li>
 10+ years of experience in Marketing or Public Relations, including at least 5 years in a core customer-facing role (Customer Marketing, Content Marketing, Product Marketing, or Campaigns) focused on developing deep customer relationships and compelling stories.
 </li>
 <li>
 Proven experience coordinating or facilitating technology Customer Advisory Boards (CABs). B2B SaaS work experience is a strong asset.
 </li>
 <li>
 A strong, collaborative relationship builder skilled at partnering cross-functionally (Sales, Success, Product) to identify and secure the best customer stories that align with business needs.
 </li>
 <li>
 A deep commitment to ensuring exceptional customer experiences for those who participate in marketing engagements.
 </li>
 <li>
 Experience with integrating AI into marketing workflows
 </li>
 <li>
 A skilled marketer with a passion for customer storytelling that directly supports measurable business outcomes.
 </li>
 <li>
 Ability to operate independently, manage multiple priorities effectively, and consistently deliver great results.
 </li>
 <li>
 Ability to travel for customer events and marketing activities.
 
 
 </li>
 </ul>
 At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
 
 
 
 What We&rsquo;ll Offer
 
 
 
 Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
 
 
 For this role, the estimated base salary range is between $165,000 - $185,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
 
 
 In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
 
 
 We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
 
 
 <ul>
 <li>
 Mental health, wellness &amp; fitness benefits
 </li>
 <li>
 Career coaching &amp; support
 </li>
 <li>
 Inclusive family building benefits
 </li>
 <li>
 Long-term savings or retirement plans
 </li>
 <li>
 In-office culinary options to cater to your dietary preferences
 
 
 </li>
 </ul>
 These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
 
 
 
 About Us
 
 
 
 Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
 
 
 
 Join Asana&rsquo;s Talent Network
 
 to stay up to date on job opportunities and life at Asana.
 
 
</div>

Customer Marketing and Advocacy Manager

Rally Internet

<div>CALLING ALL BIG-HEARTED, BIG THINKING PEOPLE
ARE YOU READY TO DO THE BEST WORK OF YOUR LIFE?<h5 class="jobSectionHeader">
We seek strategists, creators, and communicators ready to do some heavy lifting&mdash;folks who aren&rsquo;t afraid to break glass and who thrive in collaboration. Those who bring conviction but can still see both sides of a coin. Because that&rsquo;s how real progress gets made. Join us.</h5>
WHO WE ARE
RALLY is an advocacy communications agency. And at our core, we are advocates. Our entire business model&mdash;from our team, to our craft, to the clients we partner with&mdash;is designed to shape a better tomorrow. We take on the most complex political, cultural, and social challenges. Even when the path forward is rough or uncertain, we start with what if we&hellip; and keep going until change is possible. We are restless and relentless when it comes to our work because the outcomes matter to us. And so many others.
RALLY partners with those driving change across today&rsquo;s most pressing issues, from education and environmental justice to economic equity, gun violence prevention, healthcare access, LGBTQIA+ rights, women&rsquo;s rights, and more. Whether serving as the agency of record for day-to-day communications, raising leaders&rsquo; profiles, or guiding organizations through a crisis, we are co-pilots through thick and thicker.
Combining our passion as advocates with research, cultural insights, strategy, and multichannel communications, we change the way people think and act around today&rsquo;s biggest social and political challenges.
HOW WE WORK
We work alongside leading foundations, advocacy organizations, philanthropists, and mission-aligned companies to influence policy, shift public opinion, and shape the conversation. Our team helps:<ul><li>
Craft bold strategies to move issues forward</li><li>
Design and launch communications campaigns that resonate</li><li>
Build and run digital efforts that drive action</li><li>
Create powerful visual identities, stories, and content that spark connection</li></ul>
Changing minds on the toughest issues of our time takes more than facts or flash. In today&rsquo;s crowded landscape, only a rare mix breaks through: deep issue fluency, proven persuasion tactics, and emotional and cultural resonance.
We do inventive. We do creative. We do whatever it takes&mdash;and we don&rsquo;t stop until we win.
That&rsquo;s the RALLY edge&mdash;and it&rsquo;s how we drive real impact. 
SENIOR ACCOUNT EXECUTIVE, DIGITAL
RALLY is seeking a Senior Account Executive, Digital to play a leading role in the strategy and execution of digital-first advocacy and communications campaigns across multiple client accounts. In this role, you will partner closely with account leads, creatives, and clients to translate campaign objectives into effective digital strategies and execution across social, email, web, and paid channels.
As a Senior Account Executive, you will be responsible for owning digital workstreams day to day, anticipating client and team needs, and ensuring high-quality delivery across accounts. You will lead portions of digital strategy development, manage execution and optimization, mentor junior staff, and serve as a primary point of contact for clients on digital initiatives. This role requires comfort operating independently, managing multiple priorities, and contributing proactively to both client success and the growth of the digital practice.
RESPONSIBILITIES
As a Senior Account Executive, Digital, you will own and lead digital workstreams across multiple client accounts, bringing strong strategic instincts, executional rigor, and sound judgment to complex advocacy campaigns. You will be expected to operate independently, anticipate needs, and ensure high-quality delivery across channels.<h3 class="jobSectionHeader">
Digital Strategy &amp; Execution Leadership</h3><ul><li>
Lead day-to-day digital work across multiple client accounts, owning execution across social, email, web, and paid digital channels</li><li>
Translate campaign goals into clear digital strategies and tactical plans that drive awareness, engagement, persuasion, and action</li><li>
Oversee execution and optimization of organic and paid digital campaigns, ensuring strong performance, technical accuracy, and alignment with platform best practices</li><li>
Write and review high-quality digital content, including action-driven emails, paid and organic social copy, landing page copy and CTAs, and campaign messaging</li><li>
Develop and manage content calendars across platforms, ensuring alignment with messaging, audience strategy, and timelines</li></ul><h3 class="jobSectionHeader">
Performance, Analytics &amp; Optimization</h3><ul><li>
Own digital performance tracking and reporting across platforms such as Meta, Google (Analytics, Ads, YouTube), LinkedIn, TikTok, and email/CRM tools</li><li>
Analyze campaign results and translate data into clear insights and recommendations for optimization</li><li>
Identify underperformance early and take corrective action, adjusting strategy, creative, targeting, or spend as needed</li></ul><h3 class="jobSectionHeader">
Client Leadership &amp; Cross-Functional Collaboration</h3><ul><li>
Serve as a primary point of contact for clients on digital workstreams, providing proactive updates on timelines, deliverables, performance, and next steps</li><li>
Anticipate client and internal team needs, raising risks or opportunities early and proposing solutions</li><li>
Collaborate closely with strategy, creative, earned media, and paid specialists to ensure integrated, cohesive campaign execution</li><li>
Coordinate and manage external vendors and partners, including freelance creatives, developers, and media vendors</li></ul><h3 class="jobSectionHeader">
Team Leadership &amp; Mentorship</h3><ul><li>
Mentor and support junior digital staff (including Digital Account Executives), providing guidance, feedback, and quality control</li><li>
Review work to ensure accuracy, effectiveness, and alignment with campaign goals and RALLY standards</li><li>
Contribute to improving internal workflows, templates, and best practices that strengthen digital execution across the firm</li></ul><h3 class="jobSectionHeader">
Business Development &amp; Practice Growth</h3><ul><li>
Contribute meaningfully to new business efforts, including digital strategy development, proposal writing, and scope definition</li><li>
Support pitch meetings and client presentations as a digital subject-matter contributor</li><li>
Stay current on digital trends, platform updates, and emerging tools, applying relevant insights to client work</li><li>
Help strengthen RALLY&rsquo;s digital practice through collaboration, knowledge-sharing, and continuous improvement</li></ul>
QUALIFICATIONS
The ideal candidate is a seasoned digital generalist with strong execution skills, strategic judgment, and the confidence to lead digital work independently in a fast-paced advocacy environment.<ul><li>
5&ndash;7 years of experience in digital communications, marketing, or advocacy, ideally within an agency, campaign, nonprofit, or mission-driven organization</li><li>
Demonstrated experience leading digital workstreams or accounts, including managing timelines, deliverables, and performance</li><li>
Strong command of full-funnel digital strategy, including audience targeting, engagement, acquisition, persuasion, and mobilization</li><li>
Hands-on experience managing organic and paid digital campaigns across platforms such as Meta, Google, LinkedIn, TikTok, and email/CRM systems</li><li>
Proven ability to interpret analytics and performance data and turn insights into clear, actionable recommendations</li><li>
Excellent writing and editing skills, with experience crafting high-performing digital copy across channels</li><li>
Comfortable serving as a client-facing lead, including presenting performance updates and strategic recommendations</li><li>
Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines</li><li>
Experience mentoring or guiding junior staff and contributing to team development</li><li>
High emotional intelligence, sound judgment, and the ability to operate independently with accountability</li><li>
Alignment with RALLY&rsquo;s mission and a demonstrated commitment to advocacy, equity, and social impact</li></ul><h3 class="jobSectionHeader">
NICE TO HAVE</h3><ul><li>
Experience working on issue advocacy, political, or public affairs campaigns</li><li>
Exposure to paid media planning, budget management, or ad operations (even if not a specialist)</li><li>
Familiarity with influencer, creator, or partnership-based digital strategies</li><li>
Experience supporting website updates or content management systems (e.g., WordPress)</li><li>
Comfort contributing to digital strategy frameworks or playbooks</li><li>
Experience helping teams improve digital workflows, QA processes, or performance standards</li></ul>
BENEFITS AND PERKS
At RALLY, we believe a business is only as strong as its people. That&rsquo;s why we offer a robust benefits package and thoughtful perks that support your wellbeing, fuel your growth, and reflect the culture we&rsquo;re building together.
We believe changing the world should come with a healthy paycheck, time to recharge, and space to grow. Here&rsquo;s what we offer:<ul><li>
Competitive salary</li><li>
Flexible time off policy for salaried employees</li><li>
Two months each year of remote work flexibility (July and December)</li><li>
Twelve paid holidays, including Juneteenth and Indigenous Peoples&rsquo; Day</li><li>
One week of paid time off between Christmas and New Year&rsquo;s Day</li><li>
One-month paid sabbatical after seven years at RALLY</li><li>
401(k) plan</li><li>
Generous health, dental, and vision benefits</li><li>
Transportation and technology stipends</li></ul>
RALLY is a hybrid workplace. Team members are expected to work on-site two days per week to foster collaboration and connection, with flexibility on other days.
The salary range for this position is $71,000&ndash;$90,000, with opportunities for growth and advancement based on performance and contributions to the team&rsquo;s success.</div>

Senior Account Executive, Digital

Tenderloin Neighborhood Development Corporation

<div>TITLE: Social Worker Site Supervisor
REPORTS TO: Supportive Services Manager
DEPARTMENT: Tenant &amp; Community Services
STATUS: Regular, Full-Time
FLSA STATUS: Non-Exempt
WAGE RANGE: $86,671 - $94,318 annually
GRANT FUNDED: No
UNION POSITION: Yes
LOCATION: 626 Mission Bay, San Francisco CA 94102
SCHEDULE: 4 days On-site. 1 day remote
SUMMARY 
Under the general direction of the Support Services Manager, the Social Worker/Site Supervisor is responsible for assisting residents living in TNDC properties with housing stabilization &amp; retention by providing counseling and support services, community outreach, advocacy, information, and referrals to existing off-site providers. The Social Worker/Site Supervisor is also responsible for the supervision of off-site Social Workers. The position is full-time (40 hours per week), exempt.
 
ESSENTIAL DUTIES
<ul><li>Deliver support services programs for tenants using a lens of cultural humility</li><li>
Provide supervision to on and off-site Social Work Staff.</li><li>
Hire, orient and train new supervisees.</li><li>
Manage a caseload of individuals.</li><li>
Assertively and regularly outreach to all assigned tenants, including home visits.</li><li>
Identify tenants in need of services and maintain awareness of tenant's overall health status; including but not limited to specific medical, mental health and substance use needs.
</li><li>Complete comprehensive Intakes and Assessments with assigned tenants.</li><li>
Provide assigned tenants with trauma informed case-management and supportive counseling.</li><li>
Provide housing stabilization, retention and eviction prevention services.</li><li>
Provide tenants with family focused information and referrals to off-site service providers in the community.
</li><li>Provide supportive counseling, and case management services to ensure the successful transition of clients and their families to community based resources.</li><li>
Provide crisis intervention, conflict resolution.</li><li>
Assist tenants to develop positive exit plans when appropriate and provide tenants with up to 30-days of after-care</li><li>
Organize and facilitate community-building activities including but not limited to; produce drops, cultural celebrations, large and small group social events, holiday celebrations, skill building workshops, and informational workshops.</li><li>
Serve as liaison/advocate for tenants with Property Management and off-site service providers.
</li><li>Attend all weekly meetings with assigned Property Management staff.</li><li>
Attend all regularly scheduled meetings.</li><li>
Attend all on-site Property Management facilitated Tenant Meetings.</li><li>
Develop new resources and relationships with outside service providers.</li><li>
Attend monthly off-site community meetings as assigned.</li><li>
Comply with all mandated reporting requirements, including Adult Protective Services &amp; Child Protective Services
</li><li>Comply with all HIPAA and PHI policies and procedures
</li><li>Maintain accurate and up-to-date records and files on all tenants receiving services using TNDCs CIRCE electronic database.</li><li>
Document and monitor tenant intakes and assessments using the SF City and County Clarity ONE System</li><li>
Participate in processing all intakes for targeted DPH, MHSA, and S+C referrals through San Franciscos Coordinated Entry System and in partnership with TNDCs Property Management
</li><li>Carry and respond promptly to cell phone calls daily and after regular business hours.</li><li>
Other duties as assigned.</li></ul>
REQUIRED SKILLS
<ul><li>Knowledge of and sensitivity to issues of homelessness.</li><li>
Strong analytical skills.</li><li>
Ability to handle a variety of tasks simultaneously.</li><li>
Initiative and creativity.</li><li>
Computer proficiency: Microsoft Word.</li><li>
Demonstrated capacity to work with culturally diverse, low-income populations.</li><li>
Ability to maintain strict confidentiality.</li><li>
Strong leadership skills.</li><li>
Attention to detail.</li><li>
Excellent crisis intervention skills.</li><li>
Ability to work as a member of a multi-disciplinary service team.</li><li>
Excellent knowledge of substance abuse and mental health issues.</li><li>
Excellent benefit advocacy skills.</li><li>
Demonstrated ability to work as a team.</li><li>
Excellent problem solving skills.</li><li>
Strong communication skills.</li></ul>
MINIMUM QUALIFICATIONS<ul><li>
Bachelor's degree combined with 3-5 years of relevant professional experience.</li><li>
Two years experience working with very low-income people in a social service setting.</li><li>
Two years of experience working with families and/or elderly populations.</li><li>
One year of experience providing supervision and oversight to staff.</li><li>
Demonstrated knowledge and understanding of substance abuse and mental health issues and their effects on individuals, families, elderly and immigrant populations.</li><li>
Demonstrated knowledge and understanding of issues related to aging in place.</li><li>
Knowledge of current resources and service/benefits programs in San Francisco and the Greater Bay Area.</li></ul>
PREFERRED QUALIFICATIONS<ul><li>
Masters Degree in Social Work or a related field.</li><li>
Bi-lingual: Spanish/English or Cantonese/English</li><li>
Experience working within a Harm Reduction Model.</li><li>
Experience working in a Permanent Supportive Housing setting.</li><li>
Experience providing housing stabilization, housing retention, and eviction prevention services</li></ul>
Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer.
In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.</div>

Social Worker Site Supervisor

Edri Construction San Francisco

<div>
 
 
 **Administrative &amp; Office Manager / Lead Coordinator**
 
 
 
 
 
 
 Construction Company | Hiring Now
 
 
 
 
 
 We are an established and growing construction company seeking an experienced **Administrative &amp; Office Manager / Lead Coordinator** to join our team.
 
 
 This is a key role for someone who is highly organized, proactive, and experienced in construction office operations. You will be at the center of our daily workflow&mdash;supporting client communication, scheduling, and lead management while helping streamline operations.
 
 
 
 
 
 
 **Key Responsibilities**
 
 
 
 
 
 
 &bull; Professionally answer incoming calls and assist clients
 
 
 &bull; Schedule leads, appointments, and follow-ups
 
 
 &bull; Coordinate calendars, job schedules, permits, and city inspections
 
 
 &bull; Track and manage marketing lead sources and follow-ups
 
 
 &bull; Maintain CRM systems for project tracking and client communication
 
 
 &bull; Support social media and online presence
 
 
 &bull; Assist with overall office operations and team coordination
 
 
 &bull; Manage compliance platforms (e.g., Green Halo for waste tracking/reporting)
 
 
 &bull; Utilize AI tools to improve workflow and efficiency
 
 
 &bull; Dispatch and coordinate job schedules as needed
 
 
 
 
 
 
 **Qualifications**
 
 
 
 
 
 
 &bull; Prior experience in a construction office required
 
 
 &bull; Strong communication and customer service skills
 
 
 &bull; Experience with scheduling, dispatching, and lead coordination
 
 
 &bull; Familiarity with permits and inspection processes
 
 
 &bull; Highly organized with strong multitasking ability
 
 
 &bull; Comfortable using CRM systems
 
 
 &bull; Knowledge of marketing lead sources and lead management
 
 
 &bull; Social media experience is a plus
 
 
 &bull; Ability to work independently in a fast-paced environment
 
 
 &bull; Spanish-speaking is preferred
 
 
 &bull; AI tools experience is a plus
 
 
 &bull; Experience with Green Halo is a plus
 
 
 
 
 
 
 **Compensation**
 
 
 
 
 
 
 Compensation is competitive and based on experience.
 
 
 📩 **How to Apply*
 
 
 
 
 
 Please send your resume and cover letter to:
 
 
 edriconstruction@gmail.com
 
 
 
 
 
 
 
 
 
 Prepared fro
 
 
 
 
 
</div>

Administrative & Office Manager / Lead Coordinator

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music ad-free in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. 
 
We are looking for a creative, analytical and results-oriented Sr. Product Marketing Manager to drive listener growth across Amazon Music's tiers of service. You will help build and launch new product marketing initiatives supporting all Amazon Music tiers, working cross-functionally across Amazon teams, influencing and leading partners to think big, invent and simplify, and deliver on project roadmaps.
 
 
A successful candidate for this role will be an independent, creative problem-solver with great business acumen, digital marketing experience, and the ability to lead multiple projects simultaneously while managing competing deadlines. You will have exceptional product marketing, communication and stakeholder management skills, with the ability to work independently under time constraints to deliver results. 
 
This individual will partner with teams across Amazon Music, including Marketing, Product, Finance, Business Intelligence, among others, to drive listener and subscriber growth by improving existing and building new customer journeys. This role will lead Product Marketing strategies, reporting to senior leadership on progress and upcoming projects, and champion best practices across global teams. You should be well versed in customer behavior, business drivers, and conceive new initiatives to improve KPIs. 
 
Key job responsibilities 
<ul><li>Develop and deliver GTM strategies and frameworks, which are scalable and repeatable across various product feature launches</li><li>Conduct customer research to develop insights and enhanced brand positioning to stay competitive in the growing MSP space</li><li>Oversee strategy, execution, and performance of cross channel global marketing plans to build awareness, adoption and engagement of key features</li><li>Partner with various product teams to develop product roadmaps for features meant to drive Monthly Active Users (MAUs), Listening Hours, and enhance the customer experience on Amazon Music</li><li>Partner and consult across with the Amazon Music Industry and Artist Relations teams to better integrate music and podcast artist content into the customer experience</li><li>Develop compelling GTM creative assets (video, social, Owned &amp; Operated) working cross-functionally with creative designers</li><li>Provide copywriting guidance</li><li>Advocate for the optimal customer experience when working on UX design with product teams</li><li>Drive regular reviews of roadmap progress and results with leadership across marketing, subscriptions tech, and product</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>6+ years of professional non-internship marketing experience</li><li>Experience using data and metrics to drive improvements</li><li>Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)</li><li>Experience building, executing and scaling cross-functional marketing programs</li><li>Experience leading go-to-market for consumer software or hardware product launches</li><li>Experience presenting metrics and progress to goal to senior leadership</li><li>Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps</li><li>Experience using customer insights and data to deeply understand target customers and dive deep</li><li>Experience designing and executing joint marketing plans with strategic alliance partners with global footprint</li><li>Experience developing detailed go to market plans</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>8+ years of professional non-internship marketing experience</li><li>Experience with customer segmentation, profiling, and targeting</li><li>Experience with A/B Testing or Multi-Variate Testing or both</li><li>Experience using any of SQL or other analytical tools for conducting data analysis</li><li>MBA</li><li>5+ years of digital marketing experience</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, Culver City - 142,800.00 - 193,200.00 USD annually 
USA, CA, San Francisco - 157,100.00 - 212,600.00 USD annually 
USA, NY, New York - 157,100.00 - 212,600.00 USD annually 
USA, WA, Seattle - 142,800.00 - 193,200.00 USD annually</div>

Sr. Product Marketing Manager, Amazon Music

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music ad-free in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to millions of songs, podcasts and audiobooks; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. 
 
Amazon Music is seeking a passionate and dynamic Marketing Manager to join the Brand Social team in the Global Marketing Organization. In this role, you will collaborate with the Global Organic Social (creative, insights, operations), content marketing, brand and paid media teams in planning, developing, executing, and optimizing compelling social media campaigns across tentpole marketing campaigns to drive awareness and engagement for the Amazon Music brand. You will implement awareness driving paid social best practices across various social media platforms (Facebook, Instagram, Twitter, TikTok, and YouTube) delivering on long-term strategy, amplifying content to drive engagement, awareness and community growth through targeted paid social campaigns across North America contributing to our measurement and creative frameworks by optimizing campaigns, monitoring and analyzing performance and collaborate with teams world wide to contribute to long term paid media strategy aimed at increasing Amazon Music's brand awareness and engagment alongside Brand Paid Media team and local marketing teams.
 
 
Come innovate with the Amazon Music team! 
 
Key job responsibilities 
<ul><li>Develop and execute best-in-class awareness paid media strategies across key social platforms: deliver social media marketing campaigns, spanning new product launches, partnerships, exclusive merch, livestreams, brand campaigns, cultural moments, and more to drive awareness and engagement for these programs and the Amazon Music Brand at large across social platforms (Meta, TikTok, Twitter, etc.) focused on boosting organic reach and engagement.
</li><li>Content Amplification: Collaborate and identify high-performing organic content and develop strategies to amplify reach through paid promotion.</li><li>Audience Targeting: Utilize insights and segmentation to target audiences and interest, ensuring maximum impact and engagement.</li><li>Budget Management: Manage campaign budgets effectively, optimizing spend to achieve desired results within allocated budgets.</li><li>Performance Analysis: Monitor and analyze campaign performance, providing regular reports and insights. Use data-driven approaches to refine and optimize strategies to improve ROI.</li><li>Collaboration: Work closely with the social media team, content creators, and other marketing stakeholders to align organic and paid strategies for cohesive customer journey. Partner with regional social teams to execute global marketing campaigns</li><li>Stay Updated: Stay abreast of industry trends, social media algorithms, and emerging technologies to incorporate innovative and effective strategies into our campaigns. Stay informed on culture trends, infusing the social space with innovative ideas.</li></ul> 
About the team 
The Organic Brand Social team is focused on top-funnel awareness, delivering billions of impressions and positive engagements, increasing effectiveness of lower funnel campaigns. Our strategy prioritizes engagement over direct sales or traffic through exclusive content and cultural moments. We make a first connection with potential new customers, deepen our engagement with existing ones, and build cohorts that other (paid social) marketing teams can tap into for an efficient, Brand-led, full funnel approach. We are passionate lovers of audio entertainment who are in the know about fans favorite artists, from new music to fan culture, have the latest podcast and audio recommendations from Tinx to the New York Times to Rebecca Yarro&rsquo;s Fourth Wing and Harry Potter. Whether our audience has a laugh, escapes to a new world or learns about new music, our work reinforces Amazon Music as a passion brand and helps increase retention and improve brand affinity.
 
 
What we do is highly visible and a direct connection to customers; including artists, partners, press and consumers. We are a 1:1 representative of the Amazon Music and Amazon brands and protecting the brands&rsquo; health and reputation is at the forefront of all our decision making. We&rsquo;re experts, trained to predict and assess the impact of the content we put out, working in tandem across the business to ensure brand safety without compromising the entertaining and spontaneous side of social media.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Experience using data and metrics to drive improvements</li><li>Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)</li><li>Experience building and optimizing multiple, simultaneous marketing campaigns</li><li>Experience managing or working within cross-functional marketing and creative teams</li><li>Experience delivering paid media campaigns spanning TV, print ads and digital/social channels</li><li>Experience across affiliate marketing, PPC, SEM and social media advertising</li><li>5+ years of professional experience in paid social media marketing, digital advertising, or performance marketing</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in multi-territory campaign management</li><li>Experience in digital marketing and content production timelines and process</li><li>4+ years of experience in paid social marketing with a focus on brand awareness and engagement campaigns</li><li>Experience working in entertainment, music, or consumer technology industries</li><li>Proven track record of scaling paid social programs globally across multiple markets and regions</li><li>Advanced expertise in audience segmentation, targeting strategies, and performance optimization techniques</li><li>Experience collaborating with cross-functional teams including organic social, content creators, brand marketing, and regional marketing teams</li><li>Demonstrated ability to amplify organic content through paid strategies, achieving 2x+ engagement lift</li><li>Experience managing tentpole marketing campaigns, product launches, or cultural moment activations</li><li>Knowledge of emerging social media trends, platform algorithm changes, and innovative advertising formats</li><li>MBA or advanced degree in Marketing, Business Analytics, or related field</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, Culver City - 78,800.00 - 137,900.00 USD annually 
USA, CA, San Francisco - 86,700.00 - 151,700.00 USD annually 
USA, GA, Atlanta - 78,800.00 - 137,900.00 USD annually 
USA, NY, New York - 86,700.00 - 151,700.00 USD annually 
USA, WA, Seattle - 82,700.00 - 137,900.00 USD annually</div>

Awareness Social Marketing Manager, Brand Social, Amazon Music

Uber

<div>About the Role
 
 
Advertising at Uber means navigating ambiguity, earning trust fast, and solving problems that don't come with a script. As a Partner Manager for our Travel and Financial Services verticals, you aren't just pushing a product; you are building long-term partnerships in a fast-changing environment where performance and client satisfaction are the only metrics that matter.
 
 
This role is high-stakes and grounded in the messy reality of doing big things at scale. You'll lead with impact by connecting major brands to our global user base, but you'll also face the challenge of shifting priorities, complex executions, and the need to make smart decisions with imperfect information. We are looking for someone with an owner mindset who is energized by the pressure of managing a campaign lifecycle from first kick-off to final reporting. If you thrive in a &quot;go-get-it&quot; environment where excellence is the norm and you're ready to help write the playbook rather than just follow one, this is where you'll grow.
 
 
What You'll Do
<ul><li>Partner with our ad sales teams to develop and manage ad partnership strategies that deliver on our partners' needs, business objectives and exceed quarterly growth goals
</li><li>Develop and maintain a strong understanding of clients' marketing goals and challenges and proactively recommend solutions that support them
</li><li>Manage internal and external kick off calls to understand campaign specifications and discuss complex executions
</li><li>Manage the entire campaign lifecycle including creative showcase and best practices
</li><li>Proactively monitor campaign performance to pinpoint, communicate and solve issues
</li><li>Coordinate the launch, management and reporting of campaigns; while proactively communicating updates and setting expectations with all stakeholders
</li><li>Employ critical thinking and creative problem-solving skills to navigate relationships and difficult partner conversations.
</li><li>Uncover opportunities to drive better performance and increased investment (upsell) by delivering data-backed insights and recommendations to our partners
</li><li>Bring your analytical A-game. Develop methodologies to highlight trends and provide meaningful insights to partners during the campaign lifecycle
</li><li>Be the voice of the customer and effectively communicate product limitations and feedback to relevant internal teams
</li><li>Drive initiatives. You will help support the team lead to build best practice playbooks across our Ads team to drive success and efficiency. This involves wearing many hats and jumping in to help your teammates when the needs arise
</li><li>Collaborate effectively across cross-functional internal sales, product, and support teams to include Ad Ops, Insights &amp; Measurement and other relevant parties.
</li></ul>Basic Qualifications
<ul><li>4+ years of full-time experience
</li><li>Experience in end-to-end large customer advertising account management
</li><li>Experience in digital advertising account management and/or sales
</li><li>Understanding of performance and brand marketing media channels, ad products, and core measurement metrics that are relevant to these
</li><li>Bachelor's Degree or equivalent
</li></ul>Preferred Qualifications
<ul><li>Experience managing large-scale ads campaigns and partnering with large, complex advertisers
</li><li>Experience building relationships with key marketing decision makers, brand digital advertising managers and agency partners
</li><li>Ability to flex your analytical skills and utilize data to quantify opportunities and influence decision makers
</li><li>Excellent listening, communication, and organizational skills
</li><li>Excellent negotiation and problem solving skills
</li><li>Speed, resourcefulness, proactivity and a go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity
</li>SQL and other data qualifications a plus 
<li>
</li></ul> 
 
For Chicago, IL-based roles: The base salary range for this role is USD$102,000 per year - USD$113,500 per year. For New York, NY-based roles: The base salary range for this role is USD$113,000 per year - USD$126,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$113,000 per year - USD$126,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered sales bonuses &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.</div>

Partner Manager, Uber Advertising - Travel & Financial Services

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