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manager of customer support

First Stop Health

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  About Us:
  <br/>
  <br/>
 </strong>
 On a mission to deliver affordable, delightful healthcare for all, First Stop Health provides connected, whole-person virtual care to employers 24/7 through app, website, or phone in all 50 states. First Stop Health prioritizes an engaging and easy-to-use experience, setting people on healthier journeys through care at multiple stages.
 <br/>
 <br/>
 First Stop Health offers a comprehensive benefits package that includes various health and medical coverage options, dental and vision coverage, disability and life coverage, making healthcare easily accessible. For those that choose to waive medical coverage a monthly medical waiver allowance will be provided.
 <br/>
 <br/>
 First Stop Health offers a remote-first work environment and flexible paid time off, including Summer Fridays. Furthermore, the employer match 401k plan and monthly phone stipend demonstrates the company's commitment to employee financial well-being. The First Stop Health membership benefit is another added perk for employees and provides our virtual care solutions -- Urgent Care, Mental Health, and Primary Care -- from their very first day!
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Manager of Customer Support
 </strong>
 leads the customer support team in delivering exceptional service within a virtual healthcare environment. This role ensures high-quality, timely support for patients, members, employer clients, and partners while maintaining compliance with healthcare regulations (e.g., HIPAA). The Manager drives operational excellence, team performance, and continuous improvement to support a seamless virtual care experience.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Team Leadership &amp; Development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hire, train, and coach customer support representatives in a healthcare-focused environment
  </li>
  <li>
   Develop team expertise in virtual care workflows, care navigation, and member engagement
  </li>
  <li>
   Foster a compassionate, patient-first culture
  </li>
  <li>
   Conduct regular performance evaluations and professional development planning
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operations &amp; Service Delivery
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee daily support operations across phone, chat, email, and digital platforms
  </li>
  <li>
   Ensure timely resolution of patient, member, and client inquiries
  </li>
  <li>
   Manage escalations related to care access, referrals, billing questions, and service concerns
  </li>
  <li>
   Partner with clinical, operations, and client success teams to ensure continuity of care
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compliance &amp; Quality Assurance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure all support activities comply with HIPAA and data privacy requirements
  </li>
  <li>
   Monitor documentation accuracy and adherence to internal protocols
  </li>
  <li>
   Maintain quality assurance standards and conduct regular audits
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Performance &amp; Reporting
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Track and analyze key metrics (e.g., response time, resolution time, CSAT, first contact resolution)
  </li>
  <li>
   Identify trends in member issues and proactively recommend improvements
  </li>
  <li>
   Provide regular reporting and insights to senior leadership
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Process Improvement &amp; Cross-Functional Collaboration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Improve workflows to enhance efficiency and patient experience
  </li>
  <li>
   Collaborate with Product and Technology teams to optimize support tools and digital touchpoints
  </li>
  <li>
   Identify recurring issues and drive root-cause solutions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Education:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree preferred or equivalent experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5&ndash;7+ years of customer support experience, including leadership
  </li>
  <li>
   Experience in healthcare required, telehealth or digital health highly preferred
  </li>
  <li>
   Strong understanding of HIPAA and healthcare compliance requirements
  </li>
  <li>
   Experience with CRM and support platforms (e.g., Zendesk, Salesforce, care management systems)
  </li>
  <li>
   Strong analytical and problem-solving skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Patient-centered mindset
  </li>
  <li>
   Leadership and team development
  </li>
  <li>
   Operational and process excellence
  </li>
  <li>
   Healthcare compliance awareness
  </li>
  <li>
   Data-driven decision making
  </li>
  <li>
   Strong communication and emotional intelligence
   <br/>
   <br/>
  </li>
 </ul>
 First Stop Health is committed to diversity, equity, inclusion, and belonging. Research shows that women, people of color and other historically underrepresented groups tend to only apply to jobs in which they meet all the job requirements. Unsure if you check every box? Apply. We would love to consider your unique experiences and how you could make First Stop Health even better.
 <br/>
 <br/>
 To learn more about First Stop Health, visit www.fshealth.com and if you require any assistance during the application process or have questions, please don't hesitate to contact our talent acquisition team via email at careers@fshealth.com
</div>


Manager of Customer Support

Walgreens

<div><div>Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.<br>
<br>
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.<br>
<br>
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.<br>
<br>
<b>Customer Experience</b></div><ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li>
Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.</li><li>
Accountable for improving on overall customer service metrics.</li></ul><div><b>
Operations</b></div><ul><li>
Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.</li><li>
Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.</li><li>
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.</li><li>
Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.</li><li>
Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.</li><li>
Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.</li><li>
Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.</li><li>
Ensures team members have a working knowledge of all computer and technology systems and software.</li><li>
Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.</li><li>
Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.</li><li>
Completes special assignments and other tasks as assigned.</li></ul><div><br>
<b>
Full Store Operation Business Performance Management</b></div><ul><li>
Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.</li><li>
Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.</li><li>
Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.</li></ul><div><b>
People &amp; Performance Management</b></div><ul><li>
Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members&rsquo; career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.</li><li>
Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.</li><li>
Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.</li><li>
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li><li>
Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.</li></ul><div><br>
<b>
Training &amp; Personal Development</b></div><ul><li>
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.</li><li>
Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.</li><li>
Obtains and maintains valid pharmacy technician license as required by state.</li></ul><div><b>
Communications</b></div><ul><li>
Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.</li><li>
Assists Store Manager in planning and communicating the company and store strategy.</li></ul><br>
<b>
Basic Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).</li><li>
Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.</li><li>
Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.</li><li>
Must be fluent in reading, writing, and speaking English (except in Puerto Rico)</li><li>
Willingness to work flexible schedule including extended days, evenings, and weekend hours.</li><li>
Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.</li><li>
Ability to transfer to other Walgreens retail assets located within the same hiring Area.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s Degree .</li><li>
Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.</li><li>
External candidates: Business majors. Prior retail or food industry experience.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records.<br>
<br>
An Equal Opportunity Employer, including disability/veterans.<br>
<br>
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits</div>

Emerging Store Manager

GAS GLOBAL SERVICES

<div></div><div><div><p><b>Project Assistant</b></p><p></p><p><b>
JOB-10046167</b></p><p></p><p><b><br>
Anticipated Start Date</b></p><p>
4/13/2026</p><p></p><p><b><br>
Location</b></p><p>
Chicago, IL</p><p></p><p><b><br>
Type of Employment</b></p><p>
Contract-to-Hire</p><p></p><p><b><br>
Employer Info</b></p><p>
Our client is a full-service engineering, architecture, construction, environmental and consulting solutions firm, based in Kansas City, Missouri, focused on planning, designing, permitting, constructing, and managing facilities all over the world.</p><p></p><p><b><br>
Job Summary</b></p><p>
This position supports engineering and construction projects by assisting the Project Manager and project team in providing administrative project information as requested. The role focuses on general administrative support, project tracking, and maintaining accurate project documentation.</p><p></p><p><b><br>
Job Description</b></p><ul><li>
Provide general administrative support for company projects</li><li>
Organize and maintain project files, filing system and project communications.</li><li>
Provide data entry for projects.</li><li>
Track status of projects and produce monthly progress reports. Maintain tracking system for projects.</li><li>
Update record copies, engineering project documentation and changes.</li><li>
Provide information to facilitate questions regarding projects and prepare research information.</li><li>
Record minutes from Project Manager/team meetings.</li><li>
Answer phones and direct calls.</li><li>
Sort incoming mail.</li><li>
Collect and distribute client bills and invoices.</li><li>
Type memos, correspondence, reports and other documents as requested.</li><li>
Coordinate travel arrangements and any other internal services for various project needs.</li><li>
Prepare outgoing mailings and labels, including e-mail and fax.</li><li>
Reserve conference rooms and coordinate client, vendor and/or supplier presentations, meetings and interviews, including set-up and cleanup.</li><li>
Schedule and set-up client interviews, presentations and other meetings as requested.</li><li>
Order and maintain supplies.</li><li>
Update the project calendar and roster.</li><li>
Assist in clericals needs on projects.</li><li>
Maintain data entry of project contact list and project execution plans.</li><li>
Performs other duties as assigned</li><li>
Complies with all policies and standards</li></ul><p></p><p><b><br>
Skills Required</b></p><ul><li>
Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint)</li><li>
Strong organizational skills and attention to detail</li><li>
Effective verbal and written communication skills</li><li>
Ability to work independently and take initiative (self-starter)</li><li>
Ability to manage multiple priorities in a fast-paced environment</li><li>
Strong time management and ability to stay organized under pressure</li><li>
Administrative and clerical support skills</li><li>
Coordination and logistics support experience preferred</li><li>
Customer service or customer-facing experience preferred</li><li>
Professional maturity and reliability
</li><li>Prior office or clerical experience preferred</li></ul><p></p><p><b><br>
Education/Training/Certifications</b></p><ul><li>
High School Diploma or GED required or applicable experience in field</li></ul><p></p><p><b>
Pay Rate/Salary</b></p><ul><li>
Pay Rate $33-$40/ hr (Actual compensation is subject to variation due to such factors as education, experience, skillset, and/or location)</li></ul></div><p></p><div><div><p><br>
GAS Global Services LLC is an Equal Opportunity Employer. Employment Decision are made without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factors protected by applicable federal, state or local laws.</p></div></div></div><p></p>

Project Assistant

Insurance Office of America

<div><p><b>Description</b>
</p><p><b>Job Description:</b></p><p></p><p><b><br>
Title: Account Manager Associate - Commercial Lines</b></p><p></p><p><b><br>
Work Mode: </b>Fully remote for candidates able to work EST/CST schedule<b> | Location/Supporting: </b>Atlanta, GA office<b> | Book Focus: </b>Contractors, Manufacturing, General Book<br>
<br>
<i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i></p><p><b><br>
About the Role:</b> Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work with minimal direction from an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity.</p><p><br>
<br>
<b>Key Responsibilities:</b></p><ul><li><p><b><br>
Technical Competence</b>: Maintain technical competence and industry expertise.</p></li></ul><ul><li><p><b><br>
Team Leadership:</b> Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.</p></li></ul><ul><li><p><b><br>
Customer Service</b>: Handle customer service requests, policy administration, billing, claims, and coverage analysis.</p></li></ul><ul><li><p><b><br>
Policy Management</b>: Manage policy expirations and renewals.</p></li></ul><ul><li><p><b><br>
Renewal Process:</b> Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.</p></li></ul><ul><li><p><b><br>
Task Processing:</b> Process tasks accurately and within required timeframes.</p></li></ul><ul><li><p><b><br>
Contract Review:</b> Assist in reviewing contracts to ensure proper coverages are included.</p></li></ul><ul><li><p><b><br>
Accounts Receivable:</b> Monitor reports and take action on delinquent accounts, collecting outstanding balances.</p></li></ul><ul><li><p><b><br>
System Maintenance:</b> Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.</p></li></ul><ul><li><p><b><br>
Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion.</p></li></ul><ul><li><p><b><br>
Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues.</p></li></ul><ul><li><p><b><br>
Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.</p></li></ul><ul><li><p><b><br>
Policy Compliance:</b> Stay updated on company policies and procedures.</p></li></ul><ul><li><p><b><br>
Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance.</p></li></ul><ul><li><p><b><br>
Champion IOA Values:</b> Demonstrate integrity and leadership.</p></li></ul><p></p><p><b><br>
Ideal Candidate Qualifications:</b></p><ul><li><p><br>
7+ years of customer service experience in the insurance industry</p></li></ul><ul><li><p><br>
Thorough knowledge of insurance brokerage and client needs</p></li></ul><ul><li><p><br>
Required active licensing; professional designation preferred</p></li></ul><ul><li><p><br>
Strong analytical, problem-solving, and decision-making skills</p></li></ul><ul><li><p><br>
Exceptional customer service, communication, multitasking, and organizational skills</p></li></ul><ul><li><p><br>
Proficiency in MS Office (Outlook, Word, Excel)</p></li></ul><ul><li><p><br>
High School Diploma (or equivalent)</p></li></ul><p><br>
<br>
<b>What We Offer:</b></p><ul><li><p><br>
Competitive salaries and bonus potential</p></li></ul><ul><li><p><br>
Company-paid health insurance</p></li></ul><ul><li><p><br>
Paid holidays, vacations, and sick time</p></li></ul><ul><li><p><br>
401K with employer match</p></li></ul><ul><li><p><br>
Professional growth and career progression opportunities</p></li></ul><ul><li><p><br>
Respectful culture and work/family life balance</p></li></ul><ul><li><p><br>
Community service commitment</p></li></ul><ul><li><p><br>
Supportive teammates and a rewarding work environment</p></li></ul><p><b><br>
What to Expect (Application Process):</b></p><ul><li><p><br>
30-Minute Phone Screen, Online Assessments, and Interview(s)</p></li></ul><p></p><p><b>
Salary Range</b></p><p>
The expected pay range for this position is $50,000 to $65,000 per year, depending on experience, relevant skills, and geographic location.</p><p></p><p>
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p></div>

Account Manager Associate - Commercial Lines (Manufacturing/Contractors)

Zynex Medical

<div>
 <p>
  <strong>
   JOB DESCRIPTION
  </strong>
 </p>
 <p>
  A Territory Manager is responsible for the management of sales and relationships with patients as well as clinics in his/her assigned territory. This includes maintaining Zynex&rsquo;s existing relationships with providers and patients as well as pursue future potential clients (e.g., providers and patients).
 </p>
 <p>
  <br/>
 </p>
 <p>
  In this role, you represent the Zynex brand. This means you are responsible for providing a world-class experience to all &ldquo;customers&rdquo; in every interaction, every time. Every decision made must align to our mission, vision, and strategy. Every communication sent (through email, mail, or by phone) is to be professional, simple, and aligned. Every problem or bottleneck is to be resolved with an efficient solution that is consistent with our strategy.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Competencies Needed:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Adaptability
   </strong>
   &ndash; Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met.
  </li>
  <li>
   <strong>
    Customer-Focus
   </strong>
   - Fully aware of and aligns to the needs of new and existing customers; is highly aware of the needs of Customers and consistently provides high quality service and communication; is quick to respond to customers; implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships.
  </li>
  <li>
   <strong>
    Results Orientation
   </strong>
   - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships.
  </li>
  <li>
   <strong>
    Persistence &amp; Resilience
   </strong>
   &ndash; continues to move forward when things get difficult; manages setbacks with a positive attitude, professionalism, and tenacity.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential Job Duties &amp; Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Focus on developing relationships with providers in the pain management and rehabilitation market in an assigned territory.
  </li>
  <li>
   Identify physicians, physical therapist, medical clinics, and other health care providers who work with patients with pain related issues and promote Zynex Medical products and services.
  </li>
  <li>
   Educate and train physicians and physical therapists on the benefits and effectiveness of Zynex Medical products and services.
  </li>
  <li>
   Instruct providers, or patients within the clinic if requested, on the use of Zynex Medical products.
  </li>
  <li>
   Obtain and submit completed patient orders (all documentation needed to bill insurance) to Zynex.
  </li>
  <li>
   Work with Zynex patient support and billing departments to assist with retrieving documentation that may be requested from the patient's insurance carrier for coverage.
  </li>
  <li>
   Maintain accurate device inventory and manage demos when placed in clinics.
  </li>
  <li>
   Follow all company policies.
  </li>
  <li>
   Other duties as assigned by Regional Sales Manager.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Minimum Job Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   On-going or two years previous medical sales or healthcare industry experience, preferably working with providers in the pain management and/or physical therapy field.
  </li>
  <li>
   Possess excellent sales, communication, and rapport-building skills to establish strong working relationships with targeted providers that drive results.
  </li>
  <li>
   Proficiency with office computers and Microsoft Office software.
  </li>
  <li>
   Strong closing skills with proven record of success.
  </li>
  <li>
   Ability to develop a strong working knowledge of electrotherapy products.
  </li>
  <li>
   Basic knowledge of healthcare insurance and processes involved in insurance reimbursement.
  </li>
  <li>
   Valid driver&rsquo;s license &amp; active, current Auto Insurance.
  </li>
  <li>
   Ability to travel extensively within a geographic region.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Associate degree required; bachelor&rsquo;s degree preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Physical &amp; Environmental Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Dynamic, fast-paced, and professional environment.
  </li>
  <li>
   Proficient use of office equipment including computers, copiers, fax machines and telephones.
  </li>
  <li>
   Ability to communicate effectively via spoken, written and electronic means.
  </li>
  <li>
   Ability to ensure clinics within the territory has in-person contact and quality follow-up with patient care and product information.
  </li>
 </ul>
</div>


Territory Manager

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div><div><b><i><br>
**The SAP Academy for Services &amp; Consulting is a development program designed for individuals with 0-3 years of professional experience; Candidates with more than 3 years of experience will not be considered</i></b></div><div></div><div><b><i><br>
**SAP is not offering current or future visa sponsorship (includes NO F1/OPT) for this role</i></b></div><div></div><div><b><i><br>
**The role requires candidates to be onsite at an SAP office or customer location (3) days per week, in alignment with our Pledge-to-Flex policy; Candidates MUST live locally to the SAP location that they&rsquo;re applying to</i></b></div><div></div><div><b><i><br>
**SAP is not offering relocation benefits for this role</i></b></div><div></div><div><b><br>
Who You&rsquo;ll become</b></div><div>
As a Success Plan Manager, you will develop into a trusted advisor who supports customers in adopting, optimizing, and realizing value from SAP solutions including SAP S/4HANA, RISE with SAP, SAP Business Technology Platform (BTP), and SAP Business AI. Through progressive responsibility, coaching, and hands-on experience, you will learn how to:</div><ul><li>
Translate customer business objectives into structured success activities</li><li>
Support outcome-driven Success Plans aligned to customer priorities</li><li>
Contribute to governance, cadence management, and value discussions</li><li>
Collaborate across SAP delivery, architecture, and adoption teams</li><li>
Apply SAPs Success Plan methodology consistently and at scale</li></ul><div></div><div><b><br>
What you&rsquo;ll do:</b></div><div></div><div><br>
As part of the SAP Academy for Services &amp; Consulting, Success Plan Manager Associate&rsquo;s will:</div><ul><li>
Successfully complete a structured 12-month learn-and-apply academy program</li><li>
Participate in classroom learning, simulations, and real-customer engagement scenarios</li><li>
Support the execution of Success Plans under guidance of experienced Success Plan Managers</li><li>
Assist with development, maintenance, and updates of customer success documentation</li><li>
Prepare materials for governance meetings, including quarterly reviews and steering sessions</li><li>
Support tracking of adoption milestones, consumption indicators, and value realization inputs</li><li>
Participate in proactive risk identification and escalation preparation</li><li>
Collaborate with Customer Engagement Partners, Enterprise Architects, Data Architects, Success Experts, and delivery teams</li><li>
Learn and apply SAP&rsquo;s integrated toolchain including Holistic Engagement Planner (HEP), dashboards, Cloud ALM, and customer insights tools</li><li>
Contribute to continuous improvement of engagement quality and customer experience</li></ul><div></div><div><b><br>
Expectations and Tasks:</b></div><br>
<div></div><ul><li>
Support executive-level customer relationships built on trust, transparency, and consistent delivery quality</li><li>
Ensure disciplined planning, execution, and follow-up across all Success Plan activities</li><li>
Provide clear, concise, and value-based executive communications and reporting</li><li>
Coordinate internal SAP stakeholders to ensure clarity of roles, responsibilities, and ownership</li><li>
Support coordination of internal SAP stakeholders to ensure clarity of roles, responsibilities, and ownership</li><li>
Ensure alignment between customer priorities, SAP recommendations, and delivered outcomes</li><li>
Uphold SAP standards for service quality, governance, and customer engagement excellence</li></ul><div></div><div><b><br>
What you Bring:</b></div><br>
<div></div><ul><li>
STEM degree or equivalent technology experience.</li><li>
 1&ndash;3 years as a Functional/Technical Consultant or in project management.</li><li>
Hands-on exposure to solution implementation, integrations, and basic cloud/modernization patterns.</li><li>
Proven focus on customer value&mdash;defining success metrics and driving consumption, retention, and time‑to‑value.</li><li>
SAP solution architecture knowledge (S/4HANA, HANA, SAP BTP, Cloud/SaaS).</li><li>
Awareness of governance, risk mitigation, performance, security, and disaster‑recovery considerations.</li><li>
Able to translate business needs into technical/functional requirements and practical roadmaps.</li><li>
Strong communicator and relationship builder; customer-facing with enablement skills (runbooks, training) and experience working with Customer Engagement Partners, Success Plan Managers, enterprise and data architects, Success Experts, and delivery teams.</li></ul><div><br>
</div><div><b>Meet your team:</b></div><div></div><div><br>
The Success Plan Manager is a core role within SAP Customer Services &amp; Delivery and works closely with account teams and service delivery organizations to ensure customers achieve measurable outcomes from their SAP investments.</div><div>
The role collaborates with Customer Engagement Partners, Enterprise Architects, Data Architects, Success Experts, and delivery teams to provide a coordinated, outcome-driven customer experience.</div><div></div><div><b><br>
The SAP Academy for Services &amp; Consulting is a global development program designed for talent who are early in their career.</b></div><div></div><div><b><br>
About SAP Next Gen Academy for Services &amp; Consulting:</b></div><div></div><div><br>
The Academy partners with SAP Customer Services &amp; Delivery to support customers in their digital transformation, driving adoption and effective use of SAP software through planning, implementation, integration, and continuous improvement.</div><div></div><div><br>
The 12-month SAP Next Gen Academy for Services &amp; Consulting offers classroom learning and role-focused rotations. It builds a strong foundation in consulting, project management, technical, and solution support to prepare you for success in Customer Services and delivery.</div><div></div><div><br>
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits.</div><div></div><div><b><br>
SAP Next Gen</b> is our global experience for students, recent graduates, and early career professional. Being a part of the Next Gen community provides a supportive community, tailored development, and the ability to be involved in high-impact projects.</div><div></div><div><b><br>
#SAPAcademyforServicesandConsulting
</b></div><div><b>#SAPNextGen</b></div><div></div><div><br>
SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our <b>hybrid work setup</b> consists of <b>three days a week in the office or on-site with customers or partners.</b></div><div></div><div><br>
We are planning a practical and immersive portion of our program, which will likely involve participants spending <b>two (2) weeks, spread across one trip, in San Ramon, California.</b> This experience is designed to provide unparalleled hands-on learning and networking opportunities.</div><div><b>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
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<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
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SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.</div><div><br>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.</div><div></div><div><b><br>
Compensation Range Transparency</b>: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP&rsquo;s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 70900-159900 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.</div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><div>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
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Requisition ID: 447555 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div></div>

SAP Academy for Services & Consulting - Success Plan Manager - Chicago (Hybrid)

Lakeshore Recycling Systems

<div><p>The <b>Roll-Off Driver</b> is responsible for servicing customer accounts dispatched to him/her throughout the day. The driver will collect and haul waste or recycling materials to a disposal site or recycling plant as directed by dispatch.
</p><p></p><p><b>Reports To</b></p><p>
Operations Supervisor</p><br>
<ul><li>
Provide, replace and remove roll-off containers and compactors for customers and dump materials at a disposal site or recycling center.</li><li>
Complete work assignments in a safe and efficient manner to avoid damage and accidents whenever possible.</li><li>
Operates vehicle in accordance with Lakeshore Waste Services safety and Life Critical Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) requirements as well as all local, state and federal laws.</li><li>
Performs pre- and post-trip inspections of assigned vehicle and documents checks utilizing the standard DVIR (Driver Vehicle Inspection Report)</li><li>
Immediately reports all unsafe situations or service-related issues to Route Manager or Dispatch</li><li>
Attends and participates in all scheduled training programs, briefings, and meetings as required by LRS or directed by the Route Manager.</li><li>
Works closely with Route Manager to improve route efficiencies and identify best practices.</li><li>
Notifies Route Manager of any incidents, accidents, injures, or property damage.</li><li>
Notifies Route Manager or Dispatch of service interruptions, including blocked containers, closed lots, streets, alleyways or potential safety hazards.</li><li>
Communicates customer requests to Dispatch or Route Manager</li><li>
Maintain and update driver log sheets throughout the day.</li><li>
Communicate professionally with customers.</li><li>
Keep commercial vehicle clean and free of trash/debris.</li><li>
Follows route assignments as directed and completes end of day documentation and check out process.</li><li>
Performs all duties as scheduled by Route Manager or Dispatch and assisting other drivers as directed to meet customer needs.</li></ul>
Requirements:
<ul><li>Legally eligible to work in the United States.</li><li>
Must be at least 18 years of age.</li><li>
Must have at least a valid Class B CDL</li><li>
Must have a valid DOT medical card or obtain prior to hire.</li><li>
Must not have any DUI&Atilde;&Acirc;&cent;&Atilde;&Acirc;&Atilde;&Acirc;s or OVI's within the last 5 years or 2 in the last 10 years.</li><li>
Must not have any license suspensions within the last 2 years.</li><li>
No more than 3 moving violations within the last 2 years</li><li>
Must successfully complete pre-employment testing</li><li>
Must be able to read and speak the English language well enough to communicate, understand, and respond to questions, directions, traffic signs, signals, and safety training.</li></ul><p><b>
Physical Demands / Environmental Factors</b></p><ul><li>
Works under moderate supervision</li><li>
Requires Pushing and pulling up to 110 pounds.</li><li>
Frequent walking and standing up to 8 hours / day.</li><li>
Physical able to enter/climb and leave truck cab frequently.</li><li>
Manual dexterity required to operate controls on truck.</li></ul>
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Req Benefits: The Company LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the en
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Compensation: Union
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Additional Details : Physical Demands/Environmental Factors * While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear * Occasionally required to stand and walk
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Lakeshore Recycling Systems is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age,</div>

Roll Off Driver - CDL

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