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medical assistant call center representative

F&S Services

<div><p><b>ob Summary</b><br>
Join our dynamic healthcare team as a Medical Assistant &ndash; Medical Call Center Representative. The Medical Assistant &ndash; Medical Call Center Representative is the first point of contact for patients seeking information, scheduling appointments, and accessing clinical support. This role blends exceptional communication skills with foundational clinical knowledge to ensure patients receive accurate guidance, timely assistance, and a compassionate service experience.</p><p><b>
Key Responsibilities Patient Communication &amp; Support</b></p><ul><li>
Answer high‑volume inbound calls in a professional, courteous, and patient‑centered manner</li><li>
Triage patient concerns and determine appropriate next steps using established protocols</li><li>
Provide accurate information regarding pulmonary testing, including PFTs, spirometry, sleep studies, and imaging</li><li>
Recognize urgent symptoms and escalate promptly to appropriate clinical staff</li><li>
Document all patient interactions accurately within the electronic health record (EHR)</li><li>
Schedule, reschedule, and cancel appointments across multiple providers</li><li>
Coordinate referrals, diagnostic testing, and follow‑up visits</li><li>
Verify patient demographics, insurance information, and eligibility</li><li>
Route messages appropriately to clinical teams, providers, and support staff</li><li>
Apply medical assistant training to understand terminology, procedures, and basic clinical workflows</li><li>
Provide clear instructions for labs, imaging, medication refills, and pre‑visit requirements</li><li>
Assist with processing provider orders, refill requests, and prior authorizations in accordance with organizational policy</li><li>
Support quality and safety initiatives by identifying urgent issues and escalating when necessary</li><li>
Deliver empathetic, patient‑centered service to individuals who may be experiencing respiratory distress or anxiety</li><li>
Resolve patient concerns when possible and ensure timely follow‑up for unresolved issues</li><li>
Maintain strict confidentiality and adhere to HIPAA and organizational policies</li><li>
Contribute to a positive, collaborative team environment and work closely with clinical and administrative staff to ensure seamless care</li><li>
May support other departments as needed</li></ul><p><b>
Qualifications</b></p><ul><li>
High school diploma or equivalent required</li><li>
Completion of an accredited Medical Assistant program preferred</li><li>
Medical Assistant certification (CMA, RMA, CCMA, or equivalent) required</li><li>
Prior experience in a medical call center, clinic, or healthcare setting strongly preferred</li><li>
Strong communication, active listening, and problem‑solving abilities</li><li>
Proficiency with EHR systems and call‑center software (preferably Epic)</li><li>
Ability to multitask effectively in a fast‑paced environment</li></ul><p><b>
Core Competencies</b></p><ul><li>
Patient‑focused communication</li><li>
Professionalism and confidentiality</li><li>
Attention to detail</li><li>
Critical thinking and triage awareness</li><li>
Team collaboration</li><li>
Adaptability and resilience</li></ul><p><b>
Work Environment</b></p><ul><li>
Call center or centralized scheduling environment</li><li>
Requires extended periods of sitting and computer use</li><li>
Frequent communication with patients, providers, and clinical team</li></ul><p>
</p><p>Rw8FhZ8NVc</p></div>

Medical Assistant - Call Center Representative

Chicago ENT

<div><p><b>Patient Care Coordinator</b></p><p>
Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers' schedules. This role is full-time. <b>The primary location is St. Joe's with occasional travel to other locations as needed.</b></p><p>
This role will report to the Scheduling Lead.</p><p><b>
PRIMARY RESPONSIBILITIES of the PATIENT CARE COORDINATOR</b></p><ul><li>
Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments.</li><li>
Ensure appropriate and accurate data entry of patient information.</li><li>
Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance.</li><li>
Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system.</li><li>
Courteously collect outstanding balances and copayments in advance of patient appointments.</li><li>
Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems.</li><li>
Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner.</li><li>
Assist with group administrative tasks including:</li><li>
Sorting faxes</li><li>
Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe</li><li>
Monitoring tasks assigned internally to &quot;User, Scheduler&quot; and &quot;User, Front Desk&quot; as assigned by the Scheduling Lead</li><li>
Responding to voicemail messages and Glacial inquiries</li><li>
Reviewing provider schedules for accuracy and rescheduling as needed</li><li>
Monitoring the info@chicagoent.com general email box</li><li>
Registering patients referred to the practice</li><li>
Patient care coordination including outreach to patients, primary care providers, and/or other specialist offices</li><li>
Other duties as individually assigned</li></ul><p><b>
REQUIRED QUALIFICATIONS of the PATIENT CARE COORDINATOR</b></p><ul><li>
High school diploma or equivalent required</li><li>
Ability to work within an EMR database and navigate through a Windows environment required</li><li>
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy</li></ul><p><b>
PREFERRED QUALIFICATIONS of the PATIENT CARE COORDINATOR</b></p><ul><li>
1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist</li><li>
Experience working in a Sleep or ENT Specialist Office</li></ul><p><b>
SUPERVISORY RESPONSIBILITY of the PATIENT CARE COORDINATOR</b></p><p>
This position has no supervisory responsibility.</p><p><b>
CERTIFICATES, LICENSES, REGISTRATIONS of the PATIENT CARE COORDINATOR</b></p><p>
All employees are required to provide proof of vaccination or exemption.</p><p><b>
WAGE of the PATIENT CARE COORDINATOR</b></p><p><b>
$18-22.00 + Travel Reimbursement</b></p><p>
ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.</p></div>

ENT Patient Care Coordinator

Addison Group

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Customer Support Representative
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Remote &ndash; Must be Chicagoland
 </p>
 <p>
  <strong>
   Industry:
  </strong>
  Nonprofit
 </p>
 <p>
  <strong>
   Compensation:
  </strong>
  $20&ndash;$22/hour
 </p>
 <p>
  <strong>
   Work Schedule:
  </strong>
  Flexible shifts between 7:30 AM &ndash; 6:00 PM (schedule may vary within this window)
 </p>
 <p>
  <strong>
   Benefits:
  </strong>
  This position is eligible for medical, dental, vision, and 401(k).
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Our Client:
  </strong>
 </p>
 <p>
  Addison Group is hiring on behalf of our client, a well-established and highly regarded organization within a professional services and membership-based environment. This organization is known for delivering valuable resources, education, and support to its members and partners nationwide.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  We are seeking a Customer Support Representative who thrives in a fast-paced, high-volume environment and is passionate about delivering excellent service. This role will support customers by addressing inquiries, resolving issues, and guiding them through products and services across multiple communication channels.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Respond to customer inquiries via phone, email, and chat in a timely and professional manner
  </li>
  <li>
   Provide accurate information regarding products, services, and processes
  </li>
  <li>
   Troubleshoot and resolve customer concerns while ensuring a positive experience
  </li>
  <li>
   Document all customer interactions within internal systems
  </li>
  <li>
   Identify trends in customer feedback and escalate insights as needed
  </li>
  <li>
   Assist customers in navigating online platforms and completing transactions
  </li>
  <li>
   Promote relevant products or services based on customer needs
  </li>
  <li>
   Maintain data accuracy and support database-related initiatives
  </li>
  <li>
   Escalate complex issues to appropriate internal teams when necessary
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   At least 1 year of experience in a high-volume customer service or call center environment
  </li>
  <li>
   Proficiency in Microsoft Office, including Excel
  </li>
  <li>
   Strong verbal and written communication skills
  </li>
  <li>
   Excellent attention to detail and organizational skills
  </li>
  <li>
   Ability to manage multiple tasks and prioritize effectively
  </li>
  <li>
   Comfortable working both independently and collaboratively
  </li>
  <li>
   Professional demeanor with strong customer service instincts
  </li>
  <li>
   Ability to work a flexible schedule within designated hours
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Additional Details:
  </strong>
 </p>
 <ul>
  <li>
   Candidates must have reliable internet and a distraction-free workspace
  </li>
  <li>
   Strong emphasis on communication and responsiveness in a remote setting
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Perks:
  </strong>
 </p>
 <ul>
  <li>
   Fully remote work environment
  </li>
  <li>
   Opportunity to gain experience with a respected organization
  </li>
  <li>
   Collaborative and supportive team culture
  </li>
  <li>
   Exposure to a variety of customer interactions and systems
  </li>
  <li>
   Potential for long-term opportunities
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
  </em>
 </p>
</div>


Customer Support Representative

Obama Foundation

<div>
 <strong>
  At The Obama Foundation, our mission is to inspire, empower, and connect people to change their world. We seek to build an active democratic culture where people are equipped and motivated to make change in the communities where they live, work, and play. Right here on the South Side of Chicago, we&rsquo;re building a home for this vision, a global center for change with a range of opportunities - coordinated programming, community outreach events, educational moments, and more - that invite visitors from down the block or across the globe to turn hope into action.
  <br/>
  <br/>
 </strong>
 Achieving our ambitious goals starts with an exceptional team built on our Hope to Action Values - Courage, Empathy, Integrity, Accountability, Community, Inclusivity, Pragmatism, Resilience, Imagination, and Hope. A Framework that anyone, anywhere, can use to build trust, activate participation, and expand opportunity in their community.
 <br/>
 <br/>
 <strong>
  Purpose of the Role
  <br/>
  <br/>
 </strong>
 As the Receptionist at the Obama Presidential Center, you will be responsible for creating a welcoming environment for guests, managing our front-desk operations, serving as a key back-up to the Call Center, and providing additional administrative support to the Foundation team.
 <br/>
 <br/>
 Core Job Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Guest Relations: Greet and welcome office guests; direct visitors to the appropriate office.
  </li>
  <li>
   Communication: Answer, screen, and forward incoming phone calls and emails while providing basic information when needed. Provide dedicated back-up support to the Call Center to ensure seamless coverage and guest assistance during peak times.
  </li>
  <li>
   Office Logistics: Maintain office security by following safety procedures and controlling access via the reception desk, while maintaining a welcoming environment.
  </li>
  <li>
   Mail &amp; Deliveries: Support Office Coordinator as needed in receiving, sorting, and distributing daily mail; occasionally send outgoing mail and courier services in coordination with the Loading Dock Manager.
  </li>
  <li>
   Additional Operations &amp; Administrative Support: As needed help with office operations including restocking office supplies and assisting with tasks like filing, collating documents, or booking office conference rooms.
  </li>
  <li>
   Perform other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 Key Deliverables / Outcomes
 <br/>
 <br/>
 <ul>
  <li>
   Guest Relations:
  </li>
  <ul>
   <li>
    Ensure guests are greeted &amp; welcomed quickly.
   </li>
   <li>
    Maintain a professional and organized lobby environment.
   </li>
  </ul>
  <li>
   Communication: Effective phone routing, demonstrated knowledge of the Foundation in order to efficiently direct inquiries.
  </li>
  <li>
   Office Logistics: Ensure office security by adhering to security procedures with a positive and inclusive attitude.
  </li>
  <li>
   Mail &amp; Deliveries: Support daily distribution of mail and seamless coordination with the Loading Dock and Security.
  </li>
  <li>
   Additional Operations &amp; Administrative Support: Contribute to day to day tasks completed by the Workplace Services team, including restocking kitchen or office supplies, booking conference rooms, making coffee, etc.
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1 - 3 years of experience as a receptionist, front office representative, or similar role.
  </li>
  <li>
   Excellent organizational skills with the ability to prioritize tasks and work under pressure.
  </li>
  <li>
   An ability to be proactive and able to problem solve with minimal supervision.
  </li>
  <li>
   Proficient in technology.
   <br/>
   <br/>
  </li>
 </ul>
 The pay rate for this role is $21.50/hour.
 <br/>
 <br/>
 This is a full-time, in-person role based at the Obama Presidential Center in Jackson Park.
 <br/>
 <br/>
 Don&rsquo;t check off every box in the requirements listed above? Please apply anyway! If you&rsquo;re excited about this role but your past experience doesn&rsquo;t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!
 <br/>
 <br/>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 <em>
  The Foundation is committed to creating a diverse work environment and is proud to be an equal opportunity employer. The Foundation does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please e-mail us at careers@obama.org if you require a reasonable accommodation to complete this application.
 </em>
</div>


Receptionist

Heartland Alliance

<div><div><b>Title:</b> Participant Engagement Supervisor</div><div><b>
Department:</b> Primary Care</div><div><b>
Shift:</b> FT/ 8:30AM - 5:00PM CST / M-F</div><div><b>
Location</b>: 4009 N Broadway Chicago, IL 60613 and 5501 S Halsted Chicago IL 60621.</div><div></div><div><b><br>
Heartland Alliance Health&rsquo;s (HAH)</b> mission is to transform healthcare for the most vulnerable &ndash; particularly people experiencing homelessness, mental illness or addictions, or struggling with multiple chronic illnesses &ndash; improving health for all and the well-being of our community.</div><div></div><p><br>
Under the general guidance of the Manager, Health Center, the Participant Engagement Supervisor provides support to Heartland Alliance Health&rsquo;s Health Centers and Shelter Based Care Programs, with focus on support operations to enhance participants&rsquo; access to health care and other services within Heartland Alliance Health through supervision, auditing, reporting and data collection and management. The Participant Engagement Supervisor leverages industry knowledge and best practices to promote the mission and vision of Heartland Alliance Health and the institution. Supports culture development and management efforts.</p><p><b>
Essential Functions:</b></p><p><b>
Duties/Responsibilities:</b></p><ul><li>
Provides supervision of assigned staff including hiring, supervision meetings, reviewing e-time and ensuring time-off policies are enforced.</li><li>
Ensures Participant Engagement Specialist are at their appointed scheduled locations and rearranges staff as needed to provide adequate coverage.</li><li>
Ensures timely and applicable training and competency enhancement of incoming and current Participant Engagement Specialists as well as other staff as assigned to ensure accuracy of workflow and data input.</li><li>
Completes audits to assess the quality and accuracy of program/participant data of the PES team members</li><li>
 Assists with writing and implementing Standard Operating Procedures (SOP) related to position workflows.</li><li>
Provides administrative support with provider schedules.</li><li>
Generates daily and/or weekly reports of collection data for the Participant Engagement Specialists.</li><li>
Greeting participants visiting the facility, completing registration, answering questions and assist filling out any necessary documents.</li><li>
Assists in answer incoming and makes outgoing phone calls to schedule and remind participants of appointments while ensuring other calls are routed to appropriate person/program in a timely manner.</li><li>
Ensures participant satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.</li><li>
Educates participants regarding their patient responsibilities, services, sliding fee scale, patient rights, grievance policy and confidentiality.</li><li>
Maintains thorough understanding of medical coverage and third-party liabilities, inclusive of Medicaid and Medicare. Verifies and updates third party insurance.</li><li>
Assists management by collecting participant financial assessment for documentation when assigned.</li><li>
Ensures accurate daily log of co-pay activity and forwards to Billing Department as assigned.</li><li>
Other duties can be assigned at times in order for HAH to meet the mission and/or funder requests to service our participants.</li></ul><p><b>
Education and Experience:</b></p><ul><li>
High School Diploma or GED equivalent required. Associates degree preferred.</li><li>
Minimum five (5) years&rsquo; customer service or related experience required. Prior experience in a healthcare related field or social service agency preferred.</li></ul><p><b>
Certifications/Licenses:</b></p><ul><li>
Certification as a Medical office assistant or a related field preferred.</li></ul><p><b>
Required Competencies:</b></p><ul><li>
Accountability &ndash; Be responsive, responsible, resourceful, principled, and a problem-solver</li><li>
Leaderful &ndash; Take initiative, communicate effectively, delegate based on skills and interests, possess strategic thinking and acting; develop staff, foster teamwork</li><li>
A Bias Toward Action - Advocate for services and policies that support healthier lives for the populations&rsquo;; be decisive and take action when a problem arises, communicating with those impacted; be proactive, innovative, and consistently work to improve operations and outcomes, carrying out formal continuous improvement initiatives</li><li>
Participant centered &ndash; Listen to and collaborate with participants, identify strengths and implement evidence-based practices; integrate and coordinate services across HHO programs</li><li>
Valuing our colleagues &ndash; Be respectful and responsive; appreciative and supportive; provide input, initiative and recognition of colleagues</li></ul><p><b>
Knowledge/Skills/Abilities (K/S/A)</b></p><ul><li>
Proficiency in a second language may be required.</li><li>
Ability to work effectively and in a professional manner using key techniques that include using Trauma Informed language, de-escalating situations, and being respectful / relational with staff and participants at all levels of the organization.</li><li>
Excellent communication skills (oral communication, listening, interpersonal, written communication). Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.</li><li>
 Ability to consistently identify opportunities for improvement and make recommendations based on observations</li><li>
Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.</li><li>
A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.</li></ul><p><b>
Benefits:</b></p><p>
We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth.</p><ul><li>
Medical, Dental, and Vision Insurance</li><li>
Health Savings Account (HSA) or Flexible Spending Account (FSA)</li><li>
Wellness Programs</li><li>
Employee Assistance Program (EAP)</li><li>
Tuition Reimbursement and Educational Assistance</li><li>
401(k) Retirement Savings Plan</li><li>
Life Insurance</li><li>
Short-Term and Long-Term Disability Insurance</li><li>
Paid Time Off (PTO)</li><li>
Paid Holidays</li></ul><p><b>
Physical Demands:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
While performing the duties of this job, the employee is regularly required to talk and hear.</li><li>
The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms.</li><li>
The employee is occasionally required to stoop, kneel, climb or crawl.</li><li>
Specific vision abilities required by this job include close vision and ability to adjust focus.</li><li>
The employee must occasionally lift and/or move up to 10 pounds.</li><li>
Unrestricted ability to provide physical restraint. The employee must occasionally lift and/or move up to 25 pounds. Unrestricted ability to provide physical restraint.</li></ul><p><b>
Work Arrangement:</b> This role is not eligible for a &ldquo;hybrid&rdquo; or &ldquo;remote&rdquo; work arrangement. Responsibilities sometimes require working evenings and weekends, sometimes with little advance notice. Ability to travel between the Heartland Alliance Health Clinics and shelter-based care sites.</p><p><b>
Work Environment:</b> The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Moderate exposure to outdoor elements at all times of year when traveling.</p><p><b>
Equal Opportunity Employer Statement</b></p><p><i>
Heartland Alliance Health makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.</i></p></div><p></p>

Participant Engagement Supervisor

Aperion Care

<div>
 <strong>
  Certified Nursing Assistant
  <br/>
  <br/>
 </strong>
 We offer:
 <br/>
 <br/>
 <ul>
  <li>
   401k with Employer Match
  </li>
  <li>
   Above Industry Starting Pay
  </li>
  <li>
   On the Job Training
  </li>
  <li>
   Free Uniforms
  </li>
  <li>
   Benefits after first calendar month of employment
  </li>
  <li>
   Paid Holidays
  </li>
  <li>
   Paid CPR Training and Certification
  </li>
  <li>
   Tuition Reimbursement (qualified candidates)
  </li>
  <li>
   A Career, not just a job - Room to grow and advance within the company
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Healthcare Superheroes&hellip; while we don&rsquo;t require you to leap tall buildings in a single bound, here are the responsibilities &amp; qualifications for this role.
 <br/>
 <br/>
 <strong>
  Summary:
 </strong>
 The Certified Nursing Assistant (CNA) provides essential care and support to residents, assisting with daily living activities such as hygiene, meals, mobility, and comfort. Responsibilities include monitoring vital signs, documenting care activities, and reporting observations to nursing supervisors. CNAs ensure residents' privacy and dignity while adhering to HIPAA guidelines, professional standards, and regulatory requirements. They contribute to a safe and supportive environment, participate in educational opportunities to maintain certification, and perform other duties as assigned to ensure the health, welfare, and safety of residents.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <em>
  "Ideal employee" is someone who knows the relevant industry content and can apply that knowledge to complete the tasks of their assigned job role.
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Be able to perform all functions under your active license or certification or as it pertains to your assigned duties.
  </li>
  <li>
   Know the residents you serve, providing care based on their care plans.
  </li>
  <li>
   Assist in all aspects of a resident&rsquo;s daily life, including activities of daily living, meal service, and social engagement.
  </li>
  <li>
   Appropriately communicate with clinical leadership when a resident&rsquo;s needs change.
  </li>
  <li>
   Know how to approach and care for residents with dementia.
  </li>
  <li>
   Be willing to take on other duties and assignments within the scope of your knowledge and experience.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   An active Certified Nursing Assistant (C.N.A.) License or Certification in good standing.
  </li>
  <li>
   High School Diploma or GED.
  </li>
  <li>
   Willingness to take additional training or education, which specific states may require.
  </li>
  <li>
   CPR and First Aid certifications are required.
  </li>
  <li>
   Ability to be flexible and adaptable while handling multiple priorities.
  </li>
  <li>
   Possess written and verbal skills for effective communication.
  </li>
  <li>
   Competent in organizational and time management skills.
  </li>
  <li>
   Demonstrates good judgment, problem-solving, and decision-making skills.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PHYSICAL DEMANDS:
 </strong>
 <em>
  The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Required to sit, stand, bend and walk regularly; lift and/or move up to 100
  </li>
  <li>
   Visual and auditory ability sufficient for written and verbal communication.
  </li>
  <li>
   The noise level in the work environment is usually moderate. ,
  </li>
  <li>
   Must be able to perform duties throughout the scheduled shift.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Aperion Care. Strive for Perfection. Achieve Excellence.
 <br/>
 <br/>
 Part-time positions also available. (Without benefits)
 <br/>
 <br/>
 <em>
  Aperion is an equal opportunity employer and will not discriminate against any employee or
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 APERJOBS
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PRN Certified Nursing Assistant (CNA)

AccentCare

<div><div><b>Director Inpatient Hospice Center, Registered Nurse</b></div><div></div><div><b><br>
Location: Chicago, IL - AccentCare Hospice Inpatient Center @ Swedish Covenant Hospital</b></div><div><b>
Position Type: </b>Full-Time</div><div><b>
Remote/Virtual Position: </b>No</div><div></div><div><b><br>
Find Your Passion and Purpose as a </b><b>Director Inpatient Hospice Center, Registered Nurse</b></div><div></div><div><b><br>
Salary: $110000 - $125000 / year</b></div><div><b>
Schedule: Mon-Fri 8am-5pm</b></div><div></div><div><i><br>
Offer Based on Years of Experience</i></div><div><b><br>
Reimagining Your Career in Hospice</b></div><div>
Caring for others is more than what you do &mdash; it&rsquo;s who you are. At AccentCare, you&rsquo;ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You&rsquo;ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.</div><div>
We&rsquo;re proud to be named one of <i>America&rsquo;s Greatest Workplaces 2025</i> by Newsweek &mdash; a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we&rsquo;re building together.</div><div></div><div><b><br>
Be the Best IPC Director, Registered Nurse You Can Be</b></div><div>
If you meet these qualifications, we would love to meet you:</div><ul><li>
Registered Nurse license in state(s) practicing. Certified Hospice Nurse is preferred.</li><li>
Current Cardio Pulmonary Resuscitation (CPR) certification.</li><li>
Minimum three years&rsquo; experience in hospice, home health, general medical surgical, oncology or patient population specific
<br>
(i.e.: geriatrics, pediatric, etc.) nursing.</li><li>
Minimum one year of supervisory experience</li></ul><div><b>
Responsibilities:</b></div><ul><li>
Supervise all direct patient/family care team members, including nurses, social workers, hospice aides and counselors.</li><li>
Ensure that all patient/family services comply with federal, state(s) and local regulatory requirements and with accepted
<br>
professional standards.</li><li>
Participate in the selection and evaluation of all direct patient/family care team members.</li><li>
Participate in the orientation and ongoing education of staff and volunteers.</li><li>
Assure that all initial assessments and required reassessments are conducted by qualified team members within required time
<br>
frames.</li><li>
Coordinate the development, implementation and review of the interdisciplinary plan of care for each patient/family.</li><li>
Assure the 24-hour availability of nursing and psychosocial services to patients/families and coordinates &quot;on-call&quot; assignments.</li><li>
Conduct the interdisciplinary team meetings, maintains appropriate documentation, or designates these functions to a qualified
<br>
team member</li></ul><div><b>
Our Investment in You</b></div><div>
Caring for others starts with caring for you. We&rsquo;re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include:</div><br>
<div></div><ul><li>
Medical, dental, and vision coverage</li><li>
Paid time off and paid holidays</li><li>
Professional development opportunities</li><li>
Company-matching 401(k)</li><li>
Flexible spending and health savings accounts</li><li>
Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app</li><li>
Programs to celebrate achievements, milestones, and fellow employees</li><li>
Company store credit for your first AccentCare-branded scrubs for patient-facing employees</li><li>
And more!</li></ul><div></div><div><b><br>
Come As You Are</b></div><ul><li>
At AccentCare, you&rsquo;re part of a community that cares &mdash; for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.</li></ul></div>

RN Clinical Nurse Manager Inpatient Hospice

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