medical front desk - patient service specialist

medical assistant

front desk receptionist

front desk agent

front desk agent - part time Jobs in Atlanta

front desk agent - part time

medical front desk - patient service specialist Jobs in Atlanta

medical front desk patient service specialist

Physiotherapy Associates

<div>Overview:

Position: Medical Front Desk - Patient Service Specialist
Location: Atlanta, GA
Type of Employment: Full-time
Schedule: Monday-Friday, Hours vary
Compensation: $15.00-$18.00/hour pending experience 
When patients enter our outpatient physical therapy center in Atlanta, we want them to have an exceptional experience &ndash; starting at the front desk. That&rsquo;s where you come in. As a patient service specialist, you&rsquo;ll manage both the patient side and the business side of our center. Don&rsquo;t underestimate the impact you can make on every patient&rsquo;s care experience, even before they leave the waiting room.<div> 
Why Join Us:</div><ul><li>
Start Strong: Our mentorship and orientation programs ensure a successful transition</li><li>
Recharge &amp; Refresh: Generous PTO to maintain a healthy work-life balance</li><li>
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings</li><li>
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection</li></ul> 
Check out the video below for additional insight into the work of our Patient Service Specialists! 
<div></div>
Responsibilities: 
<div></div><ul><li>
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out</li><li>
Schedule patient appointments in person and via phone</li><li>
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team</li><li>
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications</li></ul>
Qualifications:

Minimum:<ul><li>
High School Diploma or GED</li><li>
Insurance Verification Experience</li><li>
Health Care Experience</li></ul>
Preferred:<ul><li>
Insurance Verification Experience</li><li>
1 Year of Scheduling Experience</li></ul>
Additional Data:
<div>
Equal Opportunity Employer/including Disabled/Veterans</div></div>

Medical Front Desk - Patient Service Specialist

GI Care for Kids

<div><div>SUMMARY</div>
<div>The Billing and Collections Specialist must be customer service oriented, detailed in performing their job functions in accounts receivables with insurance companies and self-pays, and possess the ability to manage multiple tasks daily.</div>
<div>ESSENTIAL DUTIES</div>
<ul><li> Follow up on all accounts within the timely filing guidelines of the insurance company assigned to the biller.</li></ul>
<ul><li> Correcting claim issues, and/or rebilling claims to third party payers. Claims must be corrected and rebilled within the timely refiling guidelines of the insurance company assigned.</li></ul>
<ul><li> Write appeal letters.</li></ul>
<ul><li> Communicating with all departments, i.e., front desk staff, nursing and providers to ensure appropriate collection of co-pays and self-pay balances prior to patient visits.</li></ul>
<ul><li> Contact patients after obtaining auth to discuss collection of out-of-pocket expenses prior to patient visits.</li></ul>
<ul><li> Documenting the appointment desk, calling guarantors and communicating balances that need to be collected.
</li></ul><ul><li> Handles inquiries and answers questions for clerical staff, clinical staff, and insurance companies within a 24-hour turnaround time</li></ul>
<ul><li> Daily monitoring of assigned insurance A/R&rsquo;s, statuses on delinquent self-pay accounts, and all assigned WQ&rsquo;s.</li></ul>
<ul><li> Meets deadlines of completing all assigned WQ&rsquo;s prior to the end of the month.</li></ul>
<ul><li> Identifies and resolves patient billing questions in the office and incoming calls to the business office.</li></ul>
<ul><li> Daily collection and/or posting payments from insurance companies and patients as assigned daily.</li></ul>
<ul><li> Reviews accounts and makes recommendations regarding non collectible accounts when working delinquent and collection accounts.</li></ul>
<ul><li> Notifies manager of non-collectible self pays and insurance balances.</li></ul>
<ul><li> Verifies patient eligibility through various third-party sources.
</li></ul><ul><li> Understands patient benefits from various all insurance carriers and determines out of pocket and in and out of network status prior to visits in the office.</li></ul>
<ul><li> Documents payments collected, A/R, and phone call resolutions in software system.</li></ul>
<ul><li> Understands fee schedules and updates manager of fee schedule changes and effective dates timely</li></ul>
<ul><li> Monitors changes in policy and fee schedules for all insurance carriers assigned and informs manager.</li></ul>
<ul><li> Answers business office phone calls daily and on a rotating weekly schedule.</li></ul>
<ul><li> Explain out of pocket expenses to guarantor</li></ul>
<ul><li> Assist in the enrollment and explain drug rebate programs such as Care Path and Entyvio Connect and Pfizer</li></ul>
<ul><li> Assist patients in completion of paperwork, explain and follow up patient assistance programs when needed.</li></ul>
<ul><li> Communicate effectively with professional staff and patients.</li></ul>
<ul><li> Daily monitoring of personal business office phone line, business office phone calls and emails.</li></ul>
<ul><li> Ensures voicemails are returned within a 24-hour time period.</li></ul>
<ul><li> Responds to all emails and staff messages from manager, staff and patients in a 24-hour time period</li></ul>
<ul><li> Daily collection of business office mail, and routing to appropriate billers.</li></ul>
<ul><li> Filing of manually posted payments</li></ul>
<ul><li> Cross trained to fill in for other job functions on an as needed basis.</li></ul>
<ul><li> Additional duties as assigned by management.</li></ul>
<div></div><div>EDUCATION &ndash; EXPERIENCE- KSA&rsquo;s &ndash; OTHER QUALIFICATIONS</div>
<ul><li> Associate&rsquo;s degree, or equivalent, 3 to 5 years related experience, or Medical Billing Certification.</li></ul>
<ul><li> Experience working with medical payers including Medicaid, CMO&rsquo;s and Commercial insurance.</li></ul>
<ul><li> Working knowledge of medical billing systems, particularly Epic.</li></ul>
<ul><li> Working knowledge of CPT and ICD-10 coding systems.</li></ul>
<ul><li> Ability to research and problem solve A/R disputes</li></ul>
<ul><li> Customer service oriented</li></ul>
<ul><li> A productive, dependable, self-starter</li></ul>
<ul><li> Excellent organizational skills</li></ul>
<ul><li> Proficiency in Microsoft Office Suite</li></ul>
<ul><li> Excellent verbal and written skills</li></ul>
<ul><li> Knowledge of medical billing / collection practices required</li></ul>
<ul><li> Strong keyboard skills.</li></ul>
<ul><li> Works well in environment with firm deadlines; results oriented.</li></ul>
<ul><li> Perform multiple tasks effectively.</li></ul>
<ul><li> Able to work both independently and as part of a team.</li></ul>
<ul><li> Strong analytical skills required.</li></ul>
<ul><li> Capable of making timely, independent decisions</li></ul>
<div></div><div>COMPETENCIES</div>
<div></div><div>Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.</div>
<div>Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.</div>
<div>Interpersonal Skills - focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.</div>
<div>Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.</div>
<div>Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.</div>
<div></div><div>PHYSICAL DEMANDS AND WORK ENVIRONMENT</div>
<div></div><ul><li> Frequent sitting, grasping, and speaking</li></ul>
<ul><li> Occasional reaching, bending and stooping</li></ul>
<ul><li> Frequent use of computer, keyboard, copy/fax machine, and phone</li></ul>
<ul><li> Possible exposure to infectious specimens (blood or bodily fluids or airborne pathogens).</li></ul>
<ul><li> May be required to wear Personal Protective Equipment (PPE).
</li></ul><ul><li> While performing the duties of this job, the noise level in the work environment is usually quiet to</li></ul>
 <div>moderate.</div>
<ul><li> Fast paced environment with occasional high pressure or emergent situations.</li></ul>
<ul><li> Work hours subject to office needs to ensure coverage during all hours of operation.</li></ul></div>

Billing and Collections Specialist

CANADA CREEK RANCH

<div>Front Desk Office Assistant

Prestigious Hunt Club is seeking a friendly and service orientated person to join our amazing front desk office team!

Assists members and their guests in all front office related areas in an efficient, courteous and professional manner that maintains high standards of service and hospitality. This position is one of our initial faces of the club and is held to a high standard. 
Brief Job Description-

Receptionist:
<ul><li>Register member &amp; guest accommodations; complies with special requests whenever possible</li></ul>
<ul><li>Thoroughly understands and follows proper credit, cash-checking and cash handling policies and procedures</li></ul>
<ul><li>Operates and manages front office equipment</li></ul>
<ul><li>Uses proper telephone etiquette</li></ul>
<ul><li>Maintains cleanliness and neatness of the front desk area</li></ul>
<ul><li>Interacts with members answering questions, solving problems, overseeing services and cleanliness and showing the ranch to visitors</li></ul>
<ul><li>Responds to member billing inquiries</li></ul>
<ul><li>Performs general office tasks not limited to word processing and dictation</li></ul>
<ul><li>Performs other ad-hoc duties as assigned by his/her supervisors</li></ul> 
Reports to: Office Manager or On Call Manager if direct report in not available</div>

Front Desk Receptionist

Smile Jobs

<div>Town Dentistry is looking for an experienced, confident, patient-centered Dental Office Manager to join our growing team.
If you love dentistry, believe in serving patients well, and want to be part of a team that holds high standards while supporting one another, we would love to connect with you!
Responsibilities:
<ul><li>Oversee daily office operations, including scheduling, patient flow, and front desk activities.</li>
<li>Develop and maintain office policies, procedures, and workflows.</li>
<li>Ensure compliance with OSHA, HIPAA, and other regulatory requirements.</li>
<li>Ensures staff maintains accurate patient records and protects patient confidentiality.</li>
</ul>
Financial &amp; Business Functions:
<ul><li>Plays an active role in office accounts receivable, accounts payable, and payroll processes.</li>
<li>Oversee insurance verification, claims submission, and follow-up.</li>
<li>Monitor practice performance metrics and prepare financial and operational reports.</li>
<li>Assist in budgeting and cost-control initiatives.</li>
</ul>
Staff Leadership &amp; Development:
<ul><li>Hire, train, and supervise front office and administrative staff.</li>
<li>Provide ongoing coaching and performance evaluation feedback.</li>
<li>Foster a positive, team-oriented environment that supports employee engagement and retention.</li>
</ul>
Patient Experience &amp; Communication:
<ul><li>Address patient concerns promptly and professionally.</li>
<li>Ensure excellent customer service from initial contact to post-treatment follow-up.</li>
<li>Coordinate with clinical staff to maintain efficient appointment scheduling and minimize wait times.</li>
</ul>
Technology &amp; Equipment Oversight:
<ul><li>Ensure practice management software is used effectively.</li>
<li>Coordinate maintenance and repair of office equipment.</li>
</ul>
Work Environment:
<ul><li>Full-time position, Monday&ndash;Friday (occasional evenings/weekends as needed).</li>
<li>Fast-paced clinical setting requiring multitasking and attention to detail.</li>
</ul>
Compensation &amp; Benefits:
<ul><li>Competitive salary based on experience.</li>
<li>Benefits include health insurance, 401k plan, paid time off, and professional development opportunities.</li>
</ul>
Qualifications, Education, and Experience:
<ul><li>Minimum 3 years of dental office or healthcare management experience or 5 years of fast paced retail and customer oriented management experience is preferred</li>
<li>A bachelor&rsquo;s degree is preferred or commensurate work experience in dental office management.</li>
<li>An understanding of financial analysis is required including exposure to a P&amp;L and office KPI&rsquo;s</li>
<li>Required computer literacy - Proficient with basic applications including MS Outlook, Teams, Word, Excel, and PowerPoint.</li>
<li>Excellent organizational, leadership, and problem-solving skills.</li>
<li>Strong interpersonal and communication abilities</li></ul></div>

Dental Office Manager

Blue Sky Hospitality Solutions

<div>
 
 Front Desk
 
 
 
 
 Twelve Downtown Hotel, Autograph Collection - Atlanta, GA
 
 
 
 
 Position Summary
 
 
 
 Twelve Downtown Hotel, Autograph Collection in Atlanta, GA is seeking a dedicated and reliable
 
 Front Desk
 
 to join our team. This role combines both guest service and accounting responsibilities, ensuring seamless operations at the front desk and overnight auditing. The ideal candidate will assist with guest check-ins and check-outs, handle inquiries, resolve complaints, and perform critical accounting tasks, including balancing daily revenue and preparing reports. You will play a crucial role in delivering exceptional customer service and ensuring the accuracy of hotel financial transactions.
 
 
 
 Key Responsibilities
 
 
 
 
 Guest Service:
 
 
 
 <ul>
 <li>
 Greet and assist guests with check-in and check-out procedures, ensuring a positive experience.
 </li>
 <li>
 Handle guest inquiries, requests, and complaints in a friendly and efficient manner, following the &ldquo;Make it Right&rdquo; guidelines.
 </li>
 <li>
 Maintain confidentiality and security of guest information, ensuring safe and accurate room access.
 </li>
 <li>
 Provide hotel information, including amenities, services, and local attractions.
 </li>
 <li>
 Ensure a smooth guest experience by providing assistance during overnight hours.
 
 
 </li>
 </ul>
 
 Accounting &amp; Auditing
 
 
 
 <ul>
 <li>
 Balance and audit daily room revenue, food and beverage charges, guest accounts, and cashier reports.
 </li>
 <li>
 Complete and transmit daily management and accounting reports, ensuring accuracy in all revenue and expense records.
 </li>
 <li>
 Prepare customer tracking reports, market segmentation reports, and other documents relevant to daily hotel operations.
 </li>
 <li>
 Handle cash, credit card transactions, and process guest accounts accurately upon check-out.
 </li>
 <li>
 Ensure the correct posting of room rates, taxes, and any additional charges.
 
 
 </li>
 </ul>
 
 Administrative Tasks
 
 
 
 <ul>
 <li>
 Input and retrieve guest information using the hotel management system.
 </li>
 <li>
 Maintain accurate records of guest stays, transactions, and charges.
 </li>
 <li>
 Ensure front desk area is clean, organized, and well-stocked with materials (pens, forms, etc.).
 </li>
 <li>
 Monitor office supplies and place orders when necessary.
 
 
 </li>
 </ul>
 
 Safety &amp; Security
 
 
 
 <ul>
 <li>
 Follow hotel safety policies and procedures and use safety equipment as required.
 </li>
 <li>
 Report accidents, injuries, or any security concerns promptly to management.
 </li>
 <li>
 Maintain a safe, clean, and organized work environment.
 
 
 </li>
 </ul>
 
 General Duties
 
 
 
 <ul>
 <li>
 Exhibit in-depth knowledge of hotel services, room types, rates, promotions, and amenities.
 </li>
 <li>
 Perform any other duties as assigned by management, such as assisting with guest services or additional front desk responsibilities.
 </li>
 <li>
 Ensure smooth operation of front desk services during the night shift, including maintaining a welcoming and efficient atmosphere.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required; college degree preferred.
 </li>
 <li>
 Previous experience in a front desk or night auditor position is preferred.
 </li>
 <li>
 Basic accounting or bookkeeping knowledge is a plus.
 </li>
 <li>
 Strong communication skills, both written and verbal.
 </li>
 <li>
 Proficiency in MS Office, particularly Excel and Word.
 </li>
 <li>
 Familiarity with hotel management systems or front desk software.
 </li>
 <li>
 Ability to accurately handle cash and credit transactions.
 </li>
 <li>
 Exceptional attention to detail and organizational skills.
 </li>
 <li>
 Ability to resolve guest concerns calmly and professionally.
 </li>
 <li>
 Ability to work independently with minimal supervision.
 </li>
 <li>
 Flexibility to work overnight shifts, including weekends and holidays.
 </li>
 <li>
 Knowledge of local attractions and transportation is a plus.
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 <ul>
 <li>
 Ability to stand for long periods (up to 75% of the shift).
 </li>
 <li>
 Some lifting and carrying may be required.
 </li>
 <li>
 Must maintain a professional appearance and demeanor at all times.
 
 
 </li>
 </ul>
 
 Work Schedule
 
 
 
 <ul>
 <li>
 Must be able to work flexible overnight shifts, including weekends and holidays.
 
 
 </li>
 </ul>
 
 Blue Sky Hospitality Solutions is an Equal Opportunity Employer.
 
 
 
 We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristics.
 
 
 By applying for this position, you acknowledge and agree to meet the essential responsibilities and qualifications outlined in this job description.
</div>

Front Desk -Twelve Downtown Hotel, Autograph Collection-Atlanta GA

Residence Inn by Marriott

Home2/Tru by Hilton is seeking an experienced Front Desk Night Auditor, Competitive pay rate, employee discounts, and more.ResponsibilitiesGreet guests and check them in and out of the hotel. Working overnight hours. Answer phone calls and respond to emails and guest inquiries promptly and professionally Assist guests with making reservations, arranging transportation, and providing recommendations for local attractions and dining Process payments and handle cash and credit card transactions accurately and securely Maintain accurate records of guest interactions, reservations, and payments in the hotel management system Ensure compliance with hotel policies and procedures, including safety and security protocols Work collaboratively with other hotel staff to ensure a seamless guest experience Perform other duties as assigned by the Assistant General Manager or General ManagerJob RequirementsHigh school diploma or equivalent required; some college coursework in hospitality management or a related field preferred Previous experience in hotel front desk operations or customer service preferred Excellent communication and customer service skills Strong attention to detail and ability to multitask effectively Strong problem-solving and decision-making abilities Ability to work well under pressure and in a fast-paced environment Flexibility to work weekends and holidays as needed Knowledge of hotel industry best practices and trends Proficiency in Microsoft Office and hotel management software preferred Benefits: Competitive salary Opportunities for career advancement within the company To apply, Please submit your resume detailing your qualifications and experience in hotel front desk operations or customer service. We look forward to hearing from you!Job Type: Full-timePay: $17.00 - $18.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Schedule:<ul><li>8 hour shift</li><li>Evening shift</li><li>Holidays</li><li>Night shift</li><li>Overnight shift</li><li>Weekends as needed</li></ul>Experience:<ul><li>Hotel experience: 1 year (Preferred)</li></ul>Work Location: In person

Hotel Night Auditor

Schulte Hospitality Group

<div>
 
 Schulte Companies
 
 is seeking an energetic, experienced, and hands on
 
 Guest Service Representative
 
 to join our team!
 
 Schulte Companies
 
 is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
 
 
 What's In It For You? When You Join Schulte Companies You'll Be Part Of a Team Committed To An Inclusive, Employee-focused Workplace That Is Invested In Your Development. We Want You To Feel Engaged, Empowered, And Excited To Grow With Us. After All, We Believe Our Greatest And Most Valuable Asset Is Our People! Schulte Companies Provides a Rewarding, Fun And Flexible Work Environment, Exciting Perks, An Atmosphere Designed To Encourage And Promote Career Growth Within The Company And a Robust Benefit Package Including, But Not Limited To
 
 
 Work Today, Get Paid today, with
 
 Daily Pay!
 
 
 
 Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
 
 
 Multiple Health Insurance and Life Insurance options
 
 
 401k Plan + Company Match for eligible associates
 
 
 Paid Time Off
 
 
 Holiday Pay
 
 
 Pet Insurance
 
 
 Employee Assistance Program
 
 
 Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
 
 
 
 Our Company:
 
 
 Schulte Companies
 
 is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
 
 
 
 Job Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Greets guests as they arrive, focus on personal recognition
 </li>
 <li>
 Reviews arrival lists daily and assists in preparing and assembling welcome amenities
 </li>
 <li>
 Escort VIPs to room and check them in prior to arrival
 </li>
 <li>
 Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
 </li>
 <li>
 Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
 </li>
 <li>
 Keep front desk area clean and organized.
 </li>
 <li>
 Assisting with lobby activation as needed.
 </li>
 <li>
 Utilize proper procedures when handling guest PPI data.
 </li>
 <li>
 Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
 </li>
 <li>
 Attends promptly to guest needs and inquiries
 </li>
 <li>
 Perform various other duties as assigned
 </li>
 <li>
 Perform various other duties as assigned to meet business objectives
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 Minimum of one (1) year in Front Desk Operations
 </li>
 <li>
 In-depth knowledge of hotel Front Desk operations
 </li>
 <li>
 Minimum of High School education
 
 
 </li>
 </ul>
 
 Knowledge, Skills And Abilities
 
 
 
 <ul>
 <li>
 Basic computer skills
 </li>
 <li>
 Ability to communicate effectively verbally and in writing
 </li>
 <li>
 Ability to exceed expectations of guests and team members
 </li>
 <li>
 Excellent time management skills
 </li>
 <li>
 The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
 </li>
 <li>
 Schulte Companies is an Equal Opportunity Employer.
 </li>
 </ul>
</div>

Front Desk Agent - Part Time

Explore 622+ Medical front desk patient service specialist in Atlanta this March. Find roles across top companies and apply now to boost your career.