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digital merchandising assistant - calvin klein Jobs in New York

digital merchandising assistant - calvin klein

marketing assistant

merchandise manager

merchandise assistant

Macy's

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Merchandise Assistant provides entry-level merchant support for various buying office teams. This position serves as a developmental opportunity in preparation for a career advancement as an Assistant Buyer. The role encompasses operational support for Digital, Buying, and creative teams, involving leadership in photography planning and execution, as well as purchase order creation. Strong operational acumen and an understanding of Site merchandising are essential for success in this position. The role specifically involves supporting website product display activities. Fundamental requirements include the ability to collaborate, take ownership of one's business, and achieve results.

What You Will Do
<ul>
<li>Generate AdHoc reports using Excel to fulfill supervisor's data entry needs for purchase orders, POS, price changes, and daily sales information.</li>
<li>Assist the Assistant Buyer in maintaining the purchase order logbook.</li>
<li>Take ownership of the purchase order creation process by collaborating with vendors and the buying team, ensuring continuous item maintenance.</li>
<li>Track merchandise logistics and independently troubleshoot shipping problems.</li>
<li>Compile and distribute reports for the buying team and vendor partners.</li>
<li>Maintain the vendor database, contact list, and related department records.</li>
<li>Manage incoming and outgoing vendor communications promptly.</li>
<li>Handle all aspects of sample management, including receiving samples, accurately recording sample movements in the loan room, and delivering samples to internal locations.</li>
<li>Utilize the Stella dashboard to manage merchandise workflow and address issues (e.g., On Hand Not Live (OHNL), Issue Tracking System (ITS) Report).</li>
<li>Prepare samples and product photography leadsheets for delivery to the Creative Production team.</li>
<li>Perform product attribution in Facet.</li>
<li>Participate in &quot;product turn-in&quot; meetings with Creative Production to finalize detailed product photography plans.</li>
<li>Support the Buying team in reviewing and validating images for display on digital platforms.</li>
<li>Cultivate strong relationships with vendor partners and maintain accurate vendor contact information.</li>
<li>Drive continuous process improvement by identifying and resolving challenges and opportunities in photography planning, both internally and with external partners.</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li>
</ul>
Skills You Will Need

Operational Acumen: Proficiency in executing operational processes related to purchase order creation, logistics tracking, and troubleshooting shipping issues.

Collaboration: Strong collaborative skills for effective teamwork with vendors, the buying team, and various internal departments.

Ownership and Accountability: Proactive approach to taking ownership of tasks and processes, especially in managing the purchase order creation process.

Results-Driven Approach: Ability to achieve tangible results, meet deadlines, and actively contribute to continuous process improvement.

Communication Skills: Clear and proactive communication approach to collaborate across functional lines and organizational levels.

Who You Are
<ul>
<li>Candidates with a high school diploma or equivalent are encouraged to apply.</li>
<li>Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent; draw and interpret bar graphs.</li>
<li>Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.</li>
<li>Ability to work a flexible schedule based on department and company needs.</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
<li>Tuition reimbursement</li>
</ul>
Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - apply today! 


This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 


MERCH00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Merchandise Assistant

Modern Home Textiles Inc

The Merchandise Assistant will support the merchandising and product development teams by ensuring smooth and timely execution of key operational tasks. This role will focus on item setup, sample management, and tracking product approvals. The ideal candidate is organized, proactive, and comfortable managing multiple priorities in a fast-paced environment.Key Responsibilities:<ul><li>Item Setup:</li><li>Assist with item creation and data entry in internal systems and customer portals.</li><li>Ensure accuracy in product descriptions, specifications, UPCs, costing, and pricing data.</li><li>Coordinate with cross-functional teams (sales, design, production) to gather item setup information.</li><li>Content Management:</li><li>Write engaging copy for product launches using AI tools.</li><li>Upload product images and content to customer sites, ensuring accuracy and timeliness.</li><li>Product Development/Merchandising Operational Support:</li><li>Build quote sheets for customers to share pricings and specs during development</li><li>Assist in managing TNAs between Merch/Global Sourcing/Suppliers</li><li>Collaborate with the Ops team to facilitate supplier and retailer item setups, including UPC requests, SAP item set up form, customer product setup forms, GXS setups, ECOM set up forms, etc.</li><li>Sample and Approval Management:</li><li>Receive, tag, and organize incoming development and production samples.</li><li>Prepare and send out samples to buyers, sales teams, and third-party partners as needed.</li><li>Assist in sending and receiving packages and samples both domestically and internationally.</li><li>Maintain a clean, organized, and accessible sample room or storage area.</li><li>Manage internal and customer strike off/PP/TOP sample approvals</li><li>Manage internal and customer packaging approvals, including RFID, care labels, woven brand labels, packaging, and inserts.</li><li>Track the status of packaging, fabric, and pre-production approvals.</li><li>Follow up with factories or vendors on outstanding approvals or revisions.</li><li>Partner with design for color and pattern approvals.</li><li>Facilitate shot lists, set inspiration, samples, and approvals for product photography.</li><li>Handle Bazaar Voice requests, track samples, and complete necessary forms.</li><li>General Support:</li><li>Support the merchandising team in preparing materials for meetings or presentations.</li><li>Assist in updating line sheets, product catalogs, and internal records.</li><li>Perform other administrative duties as assigned.</li></ul>Qualifications:<ul><li>1&ndash;2 years of experience in a merchandising or product development support role, preferably in home textiles or a related consumer goods industry.</li><li>Strong organizational and time management skills with keen attention to detail.</li><li>Proficiency in Microsoft Office Suite (Excel, Outlook, Word, Powerpoint); experience with PLM or ERP systems a plus.</li><li>Ability to work collaboratively with multiple departments and external partners.</li><li>Excellent communication skills and a proactive attitude.</li></ul>EEOPay: $31.00 - $36.00 per hourWork Location: In person

Merchandising Assistant

CALVIN KLEIN

<div>Be part of an iconic story.
At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world &ndash; and &ndash; endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube, Instagram, TikTok)
The Digital Merchandise Assistant is responsible for getting all products ready to launch on CK.com. They are responsible for PDP launching and maintaining the product pages on the site. The work of the Digital Merchandise Assistant supports the E-Commerce team by ensuring a strong and positive customer experience through their publishing and QA efforts. This role also supports merchandising tasks such as Complete the Look and product sequencing throughout the website. This role requires a reliable and organized communicator with incredible attention to detail, who will use their skills to work with internal and external partners to ensure deadlines are met so that all product launches on time on the site.
Responsibilities:
Site Operations:<ul>
<li>
Traffic product detail page (PDPs) readiness from multiple databases and sources</li>
<li>
Maintain site image standards and perform quality checks on PDP photography (accurate crops, retouching, etc.) and color swatches</li>
<li>
Perform accurate product set-up and get items ready for launch in the product management database (PIM). Ensure products are fully enriched with all necessary attributes</li>
<li>
Support merchandising tasks such as complete the look and product sequencing</li>
<li>
Communicate to internal Ecom partners if photo and copy attributes need to be updated</li>
<li>
Perform daily QA</li>
<li>
Perform clean-ups of categories and products to ensure the site maintains standards</li>
<li>
Open tickets with IT as needed when programs are not updating or functioning correctly</li>
</ul>
Qualifications:<ul>
<li>
Bachelor's degree</li>
<li>
1-2 year experience in e-commerce</li>
<li>
Demonstrated familiarity with Excel and pivot tables</li>
<li>
Cross-functional team experience</li>
<li>
Knowledge of Scene 7, STIBO PIM and Salesforce a plus</li>
<li>
Ability to self-manage and take initiative based on direction of the Director, Merchandising &amp; Content</li>
<li>Ability to work successfully in a fast-paced, premium fashion environment. Desire to innovate quickly as part of a nimble, entrepreneurial team within an iconic, established American brand</li>
<li>
Excellent organization skills</li>
<li>
Outstanding attention to detail</li>
<li>
Proficiency in written and oral communications is essential</li>
<li>
Ability to work quickly and efficiently under a deadline</li>
<li>
Ability to multi-task while demonstrating strong communication and interpersonal skills</li>
</ul>
This position is not eligible for sponsorship.
Pay Range:$59,000-$85,200
PVH currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. These ranges are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location and other relevant skills. PVH is committed to providing a market-competitive total rewards package to eligible associates, which includes diverse and robust health and insurance benefits to meet the varied needs of our associates and an above-market 401(k) contribution to help our associates save for retirement. We also offer career growth opportunities, empowering our associates to design their future at PVH.
Your Wellbeing is Our Priority
At PVH, we offer competitive, cost-effective, and comprehensive benefit packages. We strive to provide options when it comes to your health, finances, and work-life balance. This includes:<ul>
<li>
Pay &amp; Insurance: Competitive pay, bonus programs, best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.</li>
<li>
401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.</li>
<li>
Flexible Workplace: Generous company-paid holidays, paid time off, hybrid working arrangements, volunteer opportunities, seasonal hours, and flexible work schedules.</li>
<li>
Wellbeing Support: A variety of wellbeing tools and programs such as, Headspace membership, reimbursement for fitness memberships and/or digital meditation subscriptions, and the opportunity to earn up to $200 a year in rewards for exercising and participating in healthy activities.</li>
<li>
Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.</li>
<li>
Education Assistance: Receive support for continued education including tuition reimbursement.</li>
<li>
Associate Discount: Shop at our company outlets and e-commerce sites at a discount.</li>
</ul>
Please note, eligibility depends on employment status, location and length of time employed with PVH and our benefits may be subject to change. Applications will be accepted on a rolling basis until the position is filled.
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That&rsquo;s the Power of Us, that&rsquo;s the Power of PVH+. 
One of PVH&rsquo;s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion &amp; Diversity at PVH here.
PVH Corp. or its subsidiary (&quot;PVH&quot;) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant&rsquo;s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH.</div><div></div>

Digital Merchandising Assistant - Calvin Klein

CELINE

<div>
 CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide.
 
 
 To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment.
 
 
 
 YOUR WORK ENVIRONMENT
 
 
 
 The Part Time Operations Associate is responsible for directing the movement of all pre-sale merchandise entering and exiting the store and for ensuring that all shipping/receiving policies, procedures, and directives are implemented.
 
 
 
 YOUR IMPACT
 
 
 
 <ul>
 <li>
 Maintain inventory in an efficient, clean, secure, and organized fashion
 </li>
 <li>
 Support sales staff when merchandise is needed that is in stock but not on the sales floor
 </li>
 <li>
 Anticipate merchandise maintenance needs and providing proactive solutions to space and storage issues
 </li>
 <li>
 Ensure that all merchandise is ticketed
 </li>
 <li>
 Support visual, merchandising and operations needs with the moving and storage of fixtures, furniture, merchandise, props, etc.
 </li>
 <li>
 Support the operation and maintenance of the store in regard to facility and fixture maintenance, coordinating cleaning and repair when required
 </li>
 <li>
 Effectively participate in the timely preparation and completion of all inventories and cycle counts
 </li>
 <li>
 Maintain an active role in the inventory reconciliation process
 </li>
 <li>
 Manage and process all inter-store transfers, stock rotations and incoming / outgoing shipments as per policies and procedures
 </li>
 <li>
 Understand and accurately complete all Pr&ecirc;t-&agrave;-portererwork and procedures relative to inventory maintenance (i.e., damages, RTVs, etc.)
 </li>
 <li>
 Ensure the highest standards while and packaging client merchandise
 </li>
 <li>
 Manage all aspects of the client delivery process inclusive of troubleshooting missing deliveries
 </li>
 <li>
 Document all deliveries to clients, track and locate merchandise when necessary
 </li>
 <li>
 Assist other departments or on the selling floor as needed and as requested by the Assistant Store Manager/ Store Manager/ Director
 
 
 </li>
 </ul>
 
 KEYS FOR SUCCESS
 
 
 
 Education:
 
 
 <ul>
 <li>
 Business School, University or &ldquo;equivalent experience&rdquo;
 
 
 </li>
 </ul>
 Experience:
 
 
 <ul>
 <li>
 Position requires minimum of 5 years of experience in a retail setting, with a focus on stock or inventory, preferably in a luxury setting.
 </li>
 <li>
 Computer literate; learn and use various software packages.
 
 
 </li>
 </ul>
 Competencies:
 
 
 <ul>
 <li>
 Action oriented; result driven
 </li>
 <li>
 Customer service oriented
 </li>
 <li>
 Social perceptiveness
 </li>
 <li>
 Problem-solver
 </li>
 <li>
 Strong oral and written communication skills
 
 
 </li>
 </ul>
 Languages: Foreign Languages a plus
 
 
 Workplace: 67 WOOSTER ST, NEW YORK, NY 10012
 
 
 
 Other Information
 
 
 
 Potential starting date: ASAP
 
 
 
 OUR COMMITMENT
 
 
 
 CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
 
 
 We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
 
 
 CELINE recruits and recognizes all types of talent and singularities.
 
 
 
 Job Responsibilities
 
 
 
 The compensation for this position ranges from $28-$31 hourly. The rate of pay offered will be dependent upon candidate&rsquo;s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.
</div>

Part Time Operations Associate - Soho

Belk

<div>
 Off-Price Associate Buyers are responsible for supporting and executing the overall merchandising direction of a category or department(s) with the goal of meeting/ exceeding sales, margin and turn targets. Off-Price Associate Buyers lead with agility and a sharp market instinct, while maintaining a singular focus on the product, value, price, quality and the customer by incorporating competitive intelligence, customer insight, and business analysis. Off-Price Associate Buyers, with guidance/oversight from their leader, are responsible for the purchase and negotiation of merchandise as well as the open to buy process. Off-Price Associate Buyers partner with the Planning partner to develop strategies to maximize business opportunities.
 
 
 
 Essential Functions:
 
 
 
 
 <ul>
 <li>
 Develops and executes merchandise strategies and assortment plans, based on customer feedback and preferences, to deliver financial goals and business objectives while providing value, quality and on-brand merchandise for the outlet stores
 </li>
 <li>
 Proactively identify emerging trends and leverage liquidity to test new ideas, driving sales and margin through strategic buys.
 </li>
 <li>
 Analyzes business to the lowest level to identify opportunities in sales, inventory, and margin by store, department, and class
 </li>
 <li>
 Frequent vendor meetings and market trips aligning with leadership direction to support reacting to business trends in a timely and efficient manner
 </li>
 <li>
 Creates all necessary analysis based on trends, events and other store related needs, while also leveraging partners
 </li>
 <li>
 Works with Planning and Allocation during the planning process: in-season planning &amp; revisions, assortment plans, store plans
 </li>
 <li>
 Identifies opportunities to improve overall plan quality
 </li>
 <li>
 Communicates effectively with all merchandising levels
 </li>
 <li>
 Communicates effectively with stores and internal cross-functional partners
 </li>
 <li>
 Builds and maintains strong relationships with vendor partners, while building a presence with new and existing vendors within the outlets and company
 </li>
 <li>
 Reacts to feedback based on store and customer needs
 </li>
 <li>
 Select merchandise; negotiate best costs and delivery of product
 </li>
 <li>
 Manage all aspects of product placement, marketing and any pricing related tasks
 </li>
 <li>
 Identify business opportunities and risks in-season through analyzing sales performance and gathering marketplace information; implement strategies to ensure plans are achieved
 </li>
 <li>
 Leverages open-to-buy process to manage business in-season and maximize opportunities
 </li>
 <li>
 Travels to all necessary markets and store trips
 </li>
 <li>
 Ability to articulate and provide thought process behind solutions and strategic plans
 </li>
 <li>
 Identifying emerging trends and shopping competition and market regularly
 </li>
 <li>
 Work closely with the Merchandise Assistant on day-to-day support needed
 </li>
 <li>
 Requires designated hybrid in-office work schedule
 
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree preferred
 
 
 
 </li>
 </ul>
 
 Work Experience:
 
 
 
 
 <ul>
 <li>
 2-5 years of retail experience
 </li>
 <li>
 1-3 years retail buying &ndash; Off-Price
 
 
 
 </li>
 </ul>
 
 Knowledge, Skills &amp; Abilities:
 
 
 
 
 <ul>
 <li>
 Negotiation skills
 </li>
 <li>
 Exceptional at relationship building and maintaining strong relationships internally and in the vendor community
 </li>
 <li>
 Collaborative approach
 </li>
 <li>
 Quick decision making
 </li>
 <li>
 Deep understanding of customer behavior
 </li>
 <li>
 Proficient in business-related computer software (Microsoft Windows, Word, Excel)
 </li>
 <li>
 Strong analytical skills
 </li>
 <li>
 Clear retail math skills
 </li>
 <li>
 Maintains professionalism in work relationships and habits
 </li>
 <li>
 Demonstrates strong listening, written and oral communication skills
 </li>
 <li>
 Is multi-task oriented to meet deadlines
 </li>
 <li>
 Possesses strong merchandising, product and marketing skills
 </li>
 <li>
 Demonstrates leadership and decision-making skills
 
 
 
 </li>
 </ul>
 
 Pay Range
 
 
 
 $65,000 - $90,000
 
 
 Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
 
 
 #IND3
 
 
</div>

Associate Buyer - Off Price (Hybrid) (New York Office)

O'Reilly Auto Parts

<div>The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Lead store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc&hellip;)
Ensure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES<h2 class="jobSectionHeader">
Required:</h2>
Strong communication skills
Ability to obtain RSS Certification<h2 class="jobSectionHeader">
Desired:</h2>
Retail sales experience, preferably in auto parts
Automotive systems and repair knowledge
ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O&rsquo;Reilly Auto Parts has a proven track record of growth and stability. O&rsquo;Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:<ul><li>
Competitive Wages &amp; Paid Time Off</li><li>
Stock Purchase Plan &amp; 401k with Employer Contributions Starting Day One</li><li>
Medical, Dental, &amp; Vision Insurance with Optional Flexible Spending Account (FSA)</li><li>
Team Member Health/Wellbeing Programs</li><li>
Tuition Educational Assistance Programs</li><li>
Opportunities for Career Growth</li></ul>
O&rsquo;Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.</div>

Retail Service Specialist

<div>The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager&rsquo;s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Lead the store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc&hellip;)
Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.)
Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training.
Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
Make sure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed as assigned.
Make sure all team members are complying with company policies specifically; adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out accordingly.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area.
Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery vehicles.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES<h2 class="jobSectionHeader">
Required:</h2>
Sales Specialist Training, Assistant Manager Certification and RSS Certification<h2 class="jobSectionHeader">
Desired:</h2>
Certified Parts Professional Certification; ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O&rsquo;Reilly Auto Parts has a proven track record of growth and stability. O&rsquo;Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:<ul><li>
Competitive Wages &amp; Paid Time Off</li><li>
Stock Purchase Plan &amp; 401k with Employer Contributions Starting Day One</li><li>
Medical, Dental, &amp; Vision Insurance with Optional Flexible Spending Account (FSA)</li><li>
Team Member Health/Wellbeing Programs</li><li>
Tuition Educational Assistance Programs</li><li>
Opportunities for Career Growth</li></ul>
O&rsquo;Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.</div>

Assistant Store Manager

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