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it program manager

mid service desk manager

<div>About DMI:
<div>
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efﬁcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com</div>
About the Opportunity:
<div>
DMI, LLC is seeking a <b>Mid Service Desk Manager </b>to join us.</div><div></div><div><b><br>
Duties and</b><b> Responsibilities:</b></div><ul><li>
Oversee deskside support operations at the Customer Support Center (CSC), ensuring that SLA requirements are met and escalations are handled promptly.</li><li>
Manage and assign tickets to Level 2 technicians, monitoring incident progress and ensuring daily updates for all open tickets.</li><li>
Coordinate the logistics of IT support during emergencies, public health events, and system upgrade cycles, including scheduling overtime or weekend coverage as needed.</li><li>
Provide guidance to Service Desk Liaisons (SDLs) and other team members to ensure seamless collaboration with campus leads and the Field Site Support (FSS) team.</li><li>
Maintain comprehensive documentation for processes, reports, and trends to identify areas for improvement in deskside support services.</li><li>
Support the implementation of new IT solutions, assisting with testing and rollout to ensure compliance with CDC standards and best practices.</li><li>
Manage AV support services, including vendor coordination and system upgrades, while adhering to OCIO SLA metrics.</li></ul>
Qualifications:
<div><b>
Education and Years of Experience:</b></div><ul><li>
Bachelor of Science in Information Technology or other related field</li><li>
2-4 Years of Experience managing a service desk</li></ul><div>
 <b>Required and Desired Skills/Certifications:</b></div><ul><li>
ITIL Preferred</li></ul><div><b>
Min Citizenship Status Required:</b> Must be a <b>U.S. Citizen</b></div><div></div><div><b><br>
Physical Requirements:</b> No Physical requirement needed for this position<b>.</b></div><p><b>
Location: </b>Atlanta, Georgia</p>
Working at DMI:
<div>
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:</div><div></div><ul><li><b><br>
Do What&rsquo;s Right</b> &ndash; We lead with honesty and integrity.</li><li><b>
Own the Outcome</b> &ndash; We take responsibility and deliver.</li><li><b>
Deliver for Our Customers</b> &ndash; We are relentless about delivering value.</li><li><b>
Think Bold, Act Smart</b> &ndash; We innovate with purpose.</li><li><b>
Win Together</b> &ndash; We collaborate and celebrate our success.</li></ul><div>
These values aren&rsquo;t just ideals&mdash;they show up in how we support every part of your well-being:</div><div></div><ul><li><b><br>
Convenience/Concierge</b> &ndash; Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.</li><li><b>
Development</b> &ndash; Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.</li><li><b>
Financial</b> &ndash; Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.</li><li><b>
Recognition</b> &ndash; Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.</li><li><b>
Wellness</b> &ndash; Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.</li></ul><div>
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.</div><div></div><div><b><br>
***************** No Agencies Please *****************</b></div><div></div><div><br>
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.</div></div>

Mid Service Desk Manager

HVMG - Hospitality Ventures Management Group

<div>
 As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
  </li>
  <li>
   Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
  </li>
  <li>
   You will report to the Front Office Manager or Front Office Supervisor.
  </li>
  <li>
   A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Education &amp; Experience
 <br/>
 <br/>
 Hotel experience is always a plus! Applicants should have:
 <br/>
 <br/>
 <ul>
  <li>
   A combination of education and experience.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 What You&rsquo;ll Need to Succeed
 <br/>
 <br/>
 <ul>
  <li>
   Eligible to work in the United States
  </li>
  <li>
   Ability to read, write, and communicate effectively in English
  </li>
  <li>
   Ability to sit, stand, bend, kneel, and lift as required&mdash;with or without reasonable accommodations
  </li>
  <li>
   Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
  </li>
  <li>
   A warm, professional demeanor that reflects HVMG&rsquo;s Culture of Excellence
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Why Our Associates Love HVMG
 <br/>
 <br/>
 <ul>
  <li>
   Career growth opportunities across our nationwide portfolio
  </li>
  <li>
   Flexible scheduling
  </li>
  <li>
   Access up to 40% of your earned wages before payday with PayActive
  </li>
  <li>
   Paid Time Off (PTO) and Paid Holidays
  </li>
  <li>
   Full healthcare benefits: medical, dental, and vision
  </li>
  <li>
   401(k) with guaranteed 4% match and no vesting period
  </li>
  <li>
   Exclusive hotel and food &amp; beverage discounts
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About HVMG
  <br/>
  <br/>
 </strong>
 Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
 <br/>
 <br/>
 We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
 <br/>
 <br/>
 The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
 <br/>
 <br/>
 HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
</div>


Front Desk Agent

Schulte Hospitality Group

<div><div><div><b>Schulte Hospitality Group</b> is seeking a dynamic, service-oriented <b>Guest Service Representative </b>to join our team! <b>SHG </b>is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
</div><div></div><div><b>What's</b><b> </b><b>in it for you?</b> When you join<b> </b><b>SHG</b> you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! <b>SHG</b> provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
</div><div></div><p>Work Today, Get Paid today, with Daily Pay!
</p><p>Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
</p><p>Multiple Health Insurance and Life Insurance options
</p><p>401k Plan + Company Match
</p><p>Paid Parental Leave
</p><p>Paid Time Off
</p><p>Holiday Pay
</p><p>Pet Insurance
</p><p>Employee Assistance Program
</p><p>Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
</p><div></div><div><b>Our Company:</b> <b>Schulte Hospitality Group</b> is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
</div><div></div><div><b>JOB DUTIES AND RESPONSIBILITIES</b>
</div><ul><li>Greets guests as they arrive, focus on personal recognition
</li><li>Reviews arrival lists daily and assists in preparing and assembling welcome amenities
</li><li>Escort VIPs to room and check them in prior to arrival
</li><li>Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
</li><li>Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
</li><li>Keep front desk area clean and organized.
</li><li>Assisting with lobby activation as needed.
</li><li>Utilize proper procedures when handling guest PPI data.
</li><li>Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
</li><li>Attends promptly to guest needs and inquiries
</li><li>Perform various other duties as assigned
</li><li>Perform various other duties as assigned to meet business objectives
</li></ul><div></div><div><b>EDUCATION AND EXPERIENCE</b>
</div><ul><li>Minimum of one (1) year in Front Desk Operations
</li><li>In-depth knowledge of hotel Front Desk operations
</li><li>Minimum of High School education
</li></ul><div></div><div><b>KNOWLEDGE,</b><b> </b><b>SKILLS</b><b> </b><b>AND ABILITIES</b>
</div><ul><li>Basic computer skills
</li><li>Ability to communicate effectively verbally and in writing
</li><li>Ability to exceed expectations of guests and team members
</li><li>Excellent time management skills
</li></ul><div></div><div>The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
</div><div></div><ul><li><b><i>Schulte Hospitality Group</i></b><i> </i><i>is an Equal Opportunity Employer.</i><br>
</li></ul></div><br>
Compensation: 16.00</div>

Guest Service Representative Full Time (The Starling Hotel)

The Art of Touch

<p><b>General Manager</b></p><p>Compensation: $65,000 - $85,000 per year + Performance Bonus</p><p><b>About The Art of Touch Massage</b></p><p>The Art of Touch Massage is a premium therapeutic massage studio in Midtown Atlanta that has served the community since 2007. Known for exceptional bodywork, an art-filled environment, and a commitment to helping guests feel like a masterpiece, the business has built a loyal client base and a strong reputation over nearly two decades.</p><p>As we look toward the future, our focus is simple: rebuild operational excellence, strengthen accountability, grow appointment volume, and create a leadership structure that supports long-term success.</p><p>We are seeking a General Manager who wants to take ownership of business performance and help lead the next chapter of growth.</p><p><b>Position Overview</b></p><p>The General Manager serves as the senior operational leader of The Art of Touch Massage.</p><p>This role is responsible for therapist recruiting, workforce planning, scheduling, therapist performance management, team accountability, operational systems, and overall business performance.</p><p>The General Manager will work closely with the Owner during an initial transition period but is ultimately expected to become the primary day-to-day operator of the business.</p><p>This is not a hospitality coordinator role.</p><p>This is a leadership position for someone who enjoys building teams, solving operational problems, holding people accountable, and producing measurable results.</p><p><b>What You'll Own</b></p><p><b>Recruiting &amp; Staffing</b></p><ul><li>Build and maintain an ongoing pipeline of Licensed Massage Therapists</li><li>Develop relationships with massage schools and industry organizations</li><li>Recruit, interview, hire, onboard, and retain therapists</li><li>Ensure staffing levels consistently support business demand</li><li>Reduce vacancies and staffing bottlenecks</li></ul><p><b>Scheduling &amp; Capacity Management</b></p><ul><li>Align therapist availability with client demand</li><li>Improve evening, weekend, and peak-hour coverage</li><li>Manage therapist utilization and productivity</li><li>Reduce missed appointment opportunities</li><li>Forecast staffing needs based on business trends</li></ul><p><b>Therapist Leadership &amp; Accountability</b></p><ul><li>Directly manage the Licensed Massage Therapist team</li><li>Establish clear performance expectations and standards</li><li>Conduct coaching conversations, performance reviews, and corrective action when necessary</li><li>Hold therapists accountable for availability, professionalism, documentation, guest experience, and operational standards</li><li>Partner with Lead Massage Therapists to develop training, mentoring, and continuing education initiatives</li><li>Improve therapist retention while maintaining a culture of accountability</li></ul><p><b>Operations &amp; Team Leadership</b></p><ul><li>Directly oversee day-to-day business operations</li><li>Lead the front desk team through the Spa Manager and other team leaders</li><li>Improve systems, processes, and reporting</li><li>Ensure standard operating procedures are consistently followed</li><li>Resolve operational issues quickly and effectively</li><li>Maintain a high-quality client experience</li><li>Drive continuous improvement throughout the organization</li></ul><p><b>Business Performance</b></p><ul><li>Own appointment growth goals</li><li>Monitor utilization, staffing, retention, and operational KPIs</li><li>Track business performance and recommend corrective actions</li><li>Improve profitability through stronger execution and resource management</li><li>Deliver weekly operational reporting to ownership</li></ul><p><b>Success Metrics</b></p><p>Success in this role will be measured by:</p><p><b>Staffing</b></p><ul><li>Therapist headcount growth</li><li>Therapist retention</li><li>Time-to-fill open positions</li></ul><p><b>Capacity &amp; Utilization</b></p><ul><li>Therapist utilization</li><li>Evening and weekend coverage</li><li>Reduction in missed booking opportunities</li></ul><p><b>Business Growth</b></p><ul><li>Appointment volume</li><li>Revenue growth</li><li>Membership growth</li><li>Package sales</li><li>Profitability improvement</li></ul><p><b>Leadership</b></p><ul><li>Team retention</li><li>Accountability</li><li>Operational execution</li><li>Completion of strategic initiatives</li></ul><p><b>Ideal Candidate</b></p><p>You are likely a strong fit if you:</p><ul><li>Have successfully managed service-based businesses or multi-department teams</li><li>Have experience recruiting and retaining employees</li><li>Have directly managed employee performance and accountability</li><li>Are highly organized and execution-focused</li><li>Naturally hold people accountable</li><li>Enjoy solving operational problems</li><li>Are comfortable making decisions and taking ownership of outcomes</li><li>Can balance people leadership with performance expectations</li></ul><p>You understand that culture matters, but culture without accountability does not create results.</p><p><b>Preferred Experience</b></p><ul><li>General Manager, Operations Manager, District Manager, Practice Manager, Studio Manager, or similar leadership experience</li><li>Recruiting and workforce planning</li><li>Scheduling and labor management</li><li>Employee coaching and performance management</li><li>P&amp;L responsibility</li><li>Service, wellness, hospitality, healthcare, fitness, or retail operations</li></ul><p>Massage industry experience is helpful but not required.</p><p>Strong operational leadership experience is required.</p><p><b>The Opportunity</b></p><p>This role is an opportunity to take over leadership of an established business with a strong reputation, a loyal client base, and significant growth potential.</p><p>The right candidate will have the autonomy to improve systems, build a stronger team, increase operational performance, and play a key role in shaping the future of the organization.</p><p>Pay: $65,000.00 - $85,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Employee discount</li></ul><p>Work Location: In person</p>

General Manager - Massage Spa & Art Gallery

Crestline Hotels & Resorts

<div><p><b>Overview:</b></p><p>
The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and receiving messages, keeping records of occupied rooms and guests' accounts, making, and confirming reservations, and presenting statements to and collecting payments from departing guests.</p><p></p><p><b><br>
Key Duties &amp; Responsibilities:
</b></p><ul><li>Greet, register, and assign rooms to guests of hotels.</li><li>
Verify customers' credit and establish how the customer will pay for the accommodation.</li><li>
Contact housekeeping or maintenance staff when guests report problems.</li><li>
Make and confirm reservations.</li><li>
Issue room keys and escort instructions to bellhops.</li><li>
Keep records of room availability and guests' accounts, manually or using computers.</li><li>
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.</li><li>
Compute bills, collect payments, and make change for guests.</li><li>
Record guest comments or complaints, referring customers to managers as necessary.</li><li>
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.</li><li>
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.</li><li>
Plan, schedule or supervise the work of other employees.</li><li>
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.</li><li>
Responsible for assisting guests with check-in and check-out, plus all special requests for services or information, in accordance with SOP's.</li><li>
Assists in training of new associates and maintains constant training of agents as cashiers.</li><li>
Ensures all members of the staff are completely familiar with all hotel emergency procedures.</li><li>
Works with desk agents to balance at end of shift and ensures completion of shift checklist.</li><li>
Smiles and greets all guests immediately in a gracious and professional manner; handles all guest questions and problems within empowerment guidelines.</li></ul><p></p><p><b><br>
Education and Experience:</b></p><ul><li>
High School Graduate or General Education Degree (GED).</li><li>
Two (2) to three (3) years of supervisory experience preferred, with at least one year experience at the front desk.</li><li>
Basic computer skills required.</li></ul><p></p><p><i><br>
Crestline Hotels &amp; Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.<br>
</i></p><p></p><br>
<br>
Brand: Georgia Tech Hotel &amp; Conference Center
<br>
Address: 800 Spring Street, NW Atlanta, GA - 30308
<br>
Property Description: Georgia Tech Hotel &amp; Conference Center
<br>
Property Number: 617</div>

Front Desk Supervisor

Allied Universal

<div><p>Security Officer Enhanced Part Time Receptionist</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><div><br>
Allied Universal&reg;, North America&rsquo;s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.<br>
</div><br>
<h2 class="jobSectionHeader"><b>Job Description</b></h2><p></p><p><br>
Life doesn&rsquo;t always follow a fixed schedule. That&rsquo;s why we created the Security Officer &ndash; Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader.
</p><p>As a <b>Security Officer Enhanced Part Time Receptionist</b> in <b>Atlanta, GA</b>, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you.
</p><p></p><p><b>Pay Rate: $20.06 / Hour
</b></p><p><b>Job Schedule:</b></p><div><div><div><div><b>
Day</b></div><div><b> Time</b></div></div><br>
</div><div><div>
Sun</div><div> 03:00 PM - 11:00 PM</div></div><br>
</div><p></p><p><b>
How This Role Works:</b></p><ul><li><b>
Fixed-Shift Commitment (&ldquo;Anchor Shifts&rdquo;):</b> You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.</li><li><b>
Earn More, Claim-A-Shift Program:</b> In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It&rsquo;s all up to you.</li></ul><p>
This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed.
</p><p></p><p><b>Responsibilities:</b></p><ul><li>
Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and/or emergency response activities when appropriate.</li><li>
Monitor front desk activity, verify visitor access in accordance with location protocols, and document arrivals, departures, and other front desk interactions.</li><li>
Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate relevant information to site contacts and/or emergency personnel as needed.</li><li>
Answer questions, provide directions, and support a professional front desk presence within a financial institution location.</li><li>
Complete required reports, logs, and other documentation related to front desk operations, access activity, and security-related incidents.</li></ul><p></p><p><b>
Minimum Requirements:</b></p><ul><li>
Possess 6 months or more of armed security-related, law enforcement, and/or military experience.</li><li>
Provide a DD214 with Honorable Discharge or an Associate's degree or 60 college credits or a Police Academy certificate or a Corrections Academy certificate.</li><li>
An armed guard card and/or license is preferred.</li><li>
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li><li>
Possess a high school diploma or equivalent.</li><li>
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li><li>
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li><li>
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li><li>
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li><li>
A valid driver&rsquo;s license will be required for driving positions only.</li></ul><p></p><p><b>
Why Join Us:</b></p><ul><li><b>
Smart Tools:</b> Access to our exclusive technology to view and claim additional shifts to earn more.</li><li><b>
Career Growth:</b> Get paid training and access to career growth opportunities.</li><li><b>
Financial Benefits:</b> Participate in our retirement savings plan to invest in your future.</li><li><b>
Exclusive Perks:</b> Enjoy discounts on top brands and services through our Perks Program.</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><div><b><br>
Allied Universal&reg; is an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
</div><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<br>
</p><br>
<h2 class="jobSectionHeader"><b>Requisition ID</b></h2><br>
2026-1618808</div>

Security Officer Enhanced Part Time Receptionist

Great Big Game Show

<p>Great Big Game Show is opening in Atlanta at The Battery in May! Tentative start date of May 18th for training!<br/><b>THE ROLE</b><br/>Great Big Game Show Hosts are <b>world-class hospitality experts</b> who genuinely love people, thrive in high-energy environments, and take pride in creating unforgettable guest experiences.<br/></p><p>As a Host, you&rsquo;ll lead guests through our <b>live, hour-long game show experiences</b>, where teams compete in 8-10 fast-paced mini-games involving physical challenges, trivia, luck, and skill. You&rsquo;ll introduce each game, deliver fun commentary, track points, and ultimately crown a winning team, all while making every guest feel seen, celebrated, and included. Check out this video to see what it&rsquo;s all about!<br/></p><p>This is a <b>guest-facing, performance-based role</b> where energy, confidence, and care for others matter. Hosts set the tone for the entire experience, from the first introduction to the final celebration.<br/></p><p><b>WHY THIS ROLE IS A GREAT FIT</b><br/>This role is great for people who:<br/></p><ul><li>Love <b>serving guests </b>and working hard to help people make great memories</li><li>Enjoy <b>public speaking, performing, or entertaining</b></li><li>Want a fun and upbeat job on your feet... not at a desk! to</li><li>Are looking for <b>growth opportunities</b> (not required, but there are opportunities for growth!)</li><li>Thrive in fast-paced, team-oriented environments</li></ul><p>People who do best here are <b>naturally hospitable</b>, coachable, and energized by making someone else&rsquo;s day better.<br/></p><p><b>WHAT YOU&rsquo;LL DO</b><br/></p><p><b>Guest Experience &amp; Hosting</b><br/></p><ul><li>Lead groups of 2-14 guests through live game shows</li><li>Deliver upbeat, conversational introductions</li><li>Introduce each mini-game clearly and enthusiastically</li><li>Improvise fun, family-friendly commentary for guests of all ages</li><li>Track points, award winners, and celebrate with guests</li><li>Deliver a clear, engaging outro recap of the experience</li><li>Resolve service failures immediately and graciously</li><li>Check in guests for their game show and prepare them for fun!</li></ul><p><b>Operations &amp; Team Support</b><br/></p><ul><li>Use Host software and studio UI to operate game shows</li><li>Ensure studios are reset accurately and efficiently using setup sheets</li><li>Maintain cleanliness of games and the GBGS facility</li><li>Restock inventory and complete required reports</li><li>Use a company iPhone to capture exciting guest moments and create/send highlight videos</li><li>Maintain excellent time management to stay on schedule for assigned games</li></ul><p><b>GROWTH &amp; CAREER PROGRESSION</b><br/>This role is designed with <b>clear opportunities for growth</b>. As you grow in skill, consistency, and leadership, opportunities may include:<br/></p><ul><li>Pay increases tied to performance and positional changes</li><li>Training certifications and advanced hosting responsibilities</li><li>Advancement into leadership roles</li></ul><p>We believe in <b>transparent expectations. </b>Growth comes from excellent hospitality, alignment with Mission, Vision and Values, teamwork, a positive attitude, and mastery of the current role you are in. We promote based on <b>Performance</b>, <b>Availability</b> and <b>Commitment</b>. Team members who excel in these areas can grow very quickly!<br/></p><p><b>Team members that excel can grow as quickly as:</b><br/></p><ul><li>Team Leader: 3-6 months</li><li>Assistant Manager In Training: 6-9 months</li><li>Assistant Manager: 9-12 months</li></ul><p>Further growth can lead to a GM role either in your current store or relocating to a new location, as GBGS opens new stores across the country!<br/></p><p><b>REQUIREMENTS</b><br/></p><ul><li>Flexible availability, including nights, weekends, and holidays</li><li>Ability to stand and host for extended periods (up to 4-5 game shows per shift)</li><li>Comfort with extended public speaking and guest interaction</li><li>Ability to improvise appropriate, professional commentary</li><li>Strong verbal communication skills</li><li>Ability to perform physical tasks such as cleaning, lifting 30-40 lbs, bending, crawling, painting, and minor repairs</li><li>Ability to reset game components within specific timeframes</li><li>Alignment with GBGS Uniform Standards (Click to view the uniform standards)</li></ul><p><b>KNOWLEDGE, SKILLS &amp; ABILITIES</b><br/></p><ul><li>Genuine love for serving others</li><li>Coachability, humility, and a team-first mindset</li><li>Quick decision-making and creative problem-solving</li><li>Basic computer and technology skills</li><li>Comfort working in a fast-paced, guest-focused environment</li></ul><p><b>BENEFITS</b><br/>This is a <b>non-exempt hourly role</b>. Benefits vary by employment status.<br/>Click HERE ()to view benefits currently offered for local store team members.<br/></p><p>Job Types: Full-time, Part-time<br/></p><p>Expected hours: 8 &ndash; 35 per week<br/></p><p>Benefits:<br/></p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Parental leave</li><li>Referral program</li><li>Vision insurance</li></ul><p>Work Location: In person<br/></p>

Game Show Host (Atlanta: The Battery)

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