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assistant manager – admin and facilities Jobs in Islamabad

office administrator

ibex. Pakistan

<div>
 ibex. Pakistan has a recent job vacancy for a Client/Customer Support Specialist in Islamabad or Rawalpindi. The candidate will be a key member of the customer service team, and will be tasked with assisting clients/customers by actively listening to their concerns, answering their questions, and resolving their issues related to the company&rsquo;s products or services.
 
 
 The ideal candidate should have good excellent English and communication skills, be professional, empathetic and discrete while handling sensitive information. They should also have the ability to manage multiple priorities with a calm and results-focused approach and be passionate about working in a dynamic customer support environment. This role is perfect for students or those looking for fresh graduate jobs in Islamabad!
 
 
 
 Disclaimer:
 
 This is not a sales-based job.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 The role is a full-time, on-site job in ibex. office in Islamabad
 </li>
 <li>
 Willingness to support schedule changes during Ramadan or regional holidays as per the requirements of operational needs (with fair scheduling practices)
 </li>
 <li>
 Perks &amp; Benefits: 24/7 transport system, medical and health insurance, bonuses, incentives, etc
 
 
 </li>
 </ul>
 
 Career Growth Opportunities at ibex. Pakistan
 
 
 
 This role offers career growth pathways, depending on performance and interest, including:
 
 
 <ul>
 <li>
 Customer Service Representative Supervisors/ Team Lead
 </li>
 <li>
 Office Administrator / Operations Coordinator
 </li>
 <li>
 Training Specialists
 </li>
 <li>
 Cross-campaign growth for more exposure
 </li>
 <li>
 Cross-departmental growth for specific interests like marketing, IT, HR, etc
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Professionally manage a high volume of incoming calls or chats and cater to their complaints, requests, order status, follow-ups, and general inquiries promptly
 </li>
 <li>
 Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Accurately identify customer needs, troubleshoot issues, and provide clear and correct solutions. Ensure that all resolutions are provided in strict accordance with ibex. Pakistan&rsquo;s standard processes and procedures
 </li>
 <li>
 Deliver exceptional customer service to every customer with empathy, patience and in a composed manner
 </li>
 <li>
 Follow up with clients/customers to ensure their issues are resolved and they are satisfied with the service provided
 </li>
 <li>
 Use and record data on multiple software applications (Customer Relationship Management (CRM) software, order management systems (OMS) and knowledge base systems (KBS)), while actively listening and speaking with the customer simultaneously on call
 </li>
 <li>
 Strive to meet and exceed individual and team performance metrics, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), First Call Resolution (FCR) and Average Handling Time (AHT)
 </li>
 <li>
 Collect customer feedback and share insights with supervisors to improve service quality and solve any recurring issues
 </li>
 <li>
 Work closely with other members of the client support team and other departments, to ensure a smooth and efficient support experience is provided to the clients
 </li>
 <li>
 Participate in training sessions and team meetings to stay updated on the company&rsquo;s products, services, and support processes
 </li>
 <li>
 Proven experience in any customer service, administrative support, call centers, retail or e-commerce support, or a similar customer-facing role is required
 </li>
 <li>
 Excellent written and verbal communication skills in English is also a must
 </li>
 <li>
 Candidate should be minimum Matric or O Levels pass. Bachelor&rsquo;s degree or diploma would be a plus
 </li>
 <li>
 Candidate should be 18 years or older (You will be required to show your CNIC during the interview)
 </li>
 <li>
 Basic knowledge of common office tools like Microsoft Office/Google Workspace, particularly in MS Excel and MS Word
 </li>
 <li>
 Experience using CRM systems is a bonus
 </li>
 </ul>
</div>

Client Support Specialist

Pakistan Single Window (PSW)

<div>
 This position is being recruited by Pakistan Single Window (PSW) on behalf of the National Agri-Trade and Food Safety Authority (NAFSA). NAFSA is being established as a strategic national initiative to strengthen Pakistan's agri-trade ecosystem through enhanced regulatory oversight, facilitation, and modernization of food safety and trade processes. The selected candidate will be part of NAFSA's foundational team, contributing to the development of systems, processes, and institutional capabilities.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Coordinate general office administration including workspace readiness, office supplies management, service requests, and routine facilities matters
 </li>
 <li>
 Support estate and facilities coordination including utilities monitoring, maintenance follow-ups, vendor liaison (security, janitorial, maintenance), and service tracking logs
 </li>
 <li>
 Maintain administrative registers including service contracts, maintenance records, facility documentation, and vendor service reports
 </li>
 <li>
 Assist in asset custody documentation and support periodic physical asset verification exercises as assigned
 </li>
 <li>
 Supervise and coordinate support staff (where assigned) to ensure workplace service standards and office discipline are maintained
 </li>
 <li>
 Coordinate meeting logistics, visitor management, and internal event arrangements as required
 </li>
 <li>
 Ensure proper filing, documentation control, and record retention for administrative approvals and service requests
 </li>
 <li>
 Monitor compliance with administrative SOPs and escalate service gaps or operational risks to the Assistant Director
 </li>
 <li>
 Support audit reviews by ensuring availability of complete and accurate administrative records
 </li>
 <li>
 Perform any other duties assigned by the Assistant Director or Deputy Director consistent with NAFSA's mandate.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Education:
 
 
 
 
 <ul>
 <li>
 Bachelor's (Minimum 16 years) in Business/Public Administration or related discipline.
 
 
 </li>
 </ul>
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 Minimum 2 years of relevant administration experience
 </li>
 <li>
 Strong coordination, documentation, and communication skills
 </li>
 </ul>
</div>

Admin Officer | NAFSA

Normeca International

<div><div><div><div>Posted date</div> <div>17th April, 2026</div> <div>Last date to apply</div> <div>17th May, 2026</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Islamabad</div>
</div> 
<div><div>Category</div> <div>Health Care
</div></div> 
<div><div>Type</div> <div>Contractual</div> <div>Position</div> <div>1</div>
</div> 
<div><div>Experience</div> <div>2 years</div></div></div></div>
 <div>Normeca International AS is operating an innovative healthcare project in Pakistan, the &ldquo;Mobile Multi-Diagnostic Clinic / Mini Hospital,&rdquo; in collaboration with the Islamic Development Bank (ISDB) and the Government of the Islamic Republic of Pakistan. This project involves state-of-the-art mobile clinics, housed in large, fully-equipped trailers, designed to deliver essential healthcare services directly to communities in the KPK and Sindh regions. Each mobile clinic supports a range of general diagnostic services and minor surgical procedures. In addition to advanced medical equipment, the units are designed with comprehensive facilities, including kitchens, laundry, dining areas, and conference rooms, ensuring complete functionality and comfort for medical teams and patients alike. Through this project, Normeca International AS is committed to enhancing healthcare accessibility and delivering high-quality care to underserved areas.

Normeca International AS is seeking a dedicated and detail-oriented Office Coordinator to join our project in Pakistan, &ldquo;Mobile Multi Diagnostic Clinic / Mini Hospital,&rdquo; operated under the management of the Islamic Development Bank (ISDB) and in cooperation with the Government of the Islamic Republic of Pakistan. These clinics, which provide general diagnostic and minor surgical procedures, are fully equipped mobile units operating in the KPK and Sindh regions.

Position Overview:

The Office Coordinator will play a key role in supporting smooth administrative operations and ensuring proper management of documentation and compliance processes. This position is full-time and based at our Islamabad headquarters, reporting directly to the Project Manager.

Key Responsibilities:
<ul>
<li>Organize and maintain filing systems, both digital and physical.</li>
<li>Draft, format, and manage formal correspondence and internal communications.</li>
<li>Record and monitor all incoming and outgoing communications.</li>
<li>Track and manage NOC timelines, including expiries, renewals, and follow-ups.</li>
<li>Liaise with government departments to ensure timely compliance with NOC and regulatory requirements.</li>
<li>Ensure documentation is accurate, up-to-date, and compliant with policies.</li>
</ul>
Qualifications and Skills:
<ul>
<li>Prior experience in a similar administrative role, preferably within an international organization.</li>
<li>Solid understanding of NOC processes and government compliance procedures.</li>
<li>Excellent written and spoken English.</li>
<li>Proficiency in MS Office (Word, Excel, Outlook).</li>
<li>Strong attention to detail, organizational skills, and ability to multitask effectively.</li>
<li>Relevant degree or qualification in administration or related field.</li>
</ul>
What We Offer:
<ul>
<li>A dynamic work environment with the opportunity to contribute to a high-impact international project.</li>
<li>Competitive compensation package.</li>
<li>Opportunities for professional growth and development.</li>
</ul>
Application Process: 
Interested candidates are invited to submit their CV and a cover letter outlining their qualifications and motivation to hr.pk@normeca.no by April 27th , 2026. Please include &ldquo;Office Coordinator &ndash; Islamabad&rdquo; in the subject line of your email.

Normeca International AS is an equal opportunity employer. We encourage applications from qualified individuals of all backgrounds.

At Normeca International, we believe in the power of diversity and inclusion. We are committed to creating a workplace where everyone feels valued and respected. Our hiring decisions are based on qualifications, passion, and the potential to make a difference&mdash;never on factors like race, color, religion, nationality, gender, age, sexual orientation, or any other personal attributes. We welcome individuals from all backgrounds and walks of life and are dedicated to fostering a supportive environment where everyone can thrive.</div>

Office Coordinator

The Hunar Foundation

Job Description:The Hunar Foundation (THF) invites applications for the position of Admin &amp; Accounts Officer for its institute in Rawat, Islamabad. The incumbent will be responsible for managing administrative and financial operations while ensuring compliance with organizational policies and procedures.The role includes:<ul><li>Oversee day-to-day administrative operations, including facilities, assets, and logistics management</li><li>Ensure implementation of safety, security, and maintenance protocols at the institute</li><li>Coordinate local procurement activities in line with organizational policies</li><li>Manage daily financial transactions, including petty cash handling</li><li>Process payments, fees &amp; invoices, in a timely manner</li><li>Assist in preparation and submission of monthly financial reports</li><li>Support audits and ensure compliance with financial policies</li><li>Coordinate with Central Administration and Finance teams for reporting and fund management</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Commerce, Finance, or a related field</li><li>Minimum 2 years of relevant experience in administration and/or accounts</li><li>Basic understanding of financial processes, reporting, and record-keeping</li><li>Familiarity with procurement and administrative operations</li><li>Proficiency in Microsoft Office (especially Excel)</li><li>Good communication and organizational skills</li></ul>Key Skills:<ul><li>Administrative coordination</li><li>Financial record-keeping &amp; reporting</li><li>Procurement and vendor management</li><li>Documentation and compliance</li><li>Time management and multitasking</li><li>Communication and coordination</li></ul>How to Apply: Send your CV to careers@hunarfoundation.org with the subject line &ldquo;Admin &amp; Accounts Officer &ndash; Rawat&rdquo;Location: Rawat, Islamabad Job Type: Full-time contractual roleJob Types: Full-time, Contract Work Location: In personJob Type: Full-timeWork Location: In person

Admin & Accounts Officer

DOD clinic

About UsLinktax Accountants is a UK-based accountancy firm with a growing back-office in Pakistan. We support a wide range of UK clients and are focused on building efficient systems, strong teams, and future leaders.Role OverviewWe are looking for a Management Trainee (Administrator) who is eager to learn, grow, and take on responsibility. This role is ideal for someone at the early stage of their career who wants exposure to business operations, administration, and professional services.Key Responsibilities<ul><li>Manage and organise client records and documentation</li><li>Support day-to-day administrative tasks</li><li>Assist in coordinating work between UK and Pakistan offices</li><li>Maintain and update internal systems (Excel, SharePoint, etc.)</li><li>Help track job progress and follow up on pending tasks</li><li>Communicate internally with team members to ensure smooth workflow</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (Business, Management, or related field preferred)</li><li>Good communication skills (English)</li><li>Basic knowledge of Microsoft Office (especially Excel)</li><li>Strong organisational and time management skills</li><li>Willingness to learn and grow in a professional environment</li><li>Ability to work from office (Islamabad, I-8 Markaz)</li></ul>What We Offer<ul><li>Structured training and development</li><li>Exposure to UK-based accounting practice</li><li>Opportunity to grow into senior roles</li><li>Supportive and professional working environment</li></ul>Job Type: Full-timePay: Rs10,000.00 - Rs70,000.00 per monthWork Location: In person

Management Trainee (Administrator) – Islamabad Office

<div>
 
 About The Role
 
 
 
 We are looking for a hands-on
 
 HubSpot Administrator
 
 to manage, maintain, and optimize our HubSpot platform on a day-to-day basis. This role is focused on execution, data quality, and operational support rather than high-level system architecture.
 
 
 You will work closely with Sales, Customer Success, Support, and Marketing teams to ensure HubSpot runs smoothly, data is accurate, and teams have the tools they need to perform effectively. You'll be the go-to person for troubleshooting issues, maintaining workflows, and supporting reporting needs.
 
 
 
 What will be your responsibilities?
 
 
 
 
 CRM Administration &amp; Maintenance
 
 
 
 <ul>
 <li>
 Manage daily operations of HubSpot (Sales Hub and Service Hub)
 </li>
 <li>
 Maintain pipelines, deal stages, ticket pipelines, and lifecycle stages
 </li>
 <li>
 Create and update properties across contacts, companies, deals, and tickets
 </li>
 <li>
 Manage user setup, roles, permissions, and access
 </li>
 <li>
 Perform regular system checks to ensure smooth functioning
 
 
 </li>
 </ul>
 
 Data Quality &amp; Hygiene
 
 
 
 <ul>
 <li>
 Maintain clean and accurate CRM data across all objects
 </li>
 <li>
 Identify and remove duplicate records
 </li>
 <li>
 Ensure required fields are populated and consistent
 </li>
 <li>
 Run periodic data audits and cleanup activities
 </li>
 <li>
 Enforce data entry standards across teams
 
 
 </li>
 </ul>
 
 Workflow Management
 
 
 
 <ul>
 <li>
 Build, update, and monitor workflows for lead routing, deal updates, and ticket handling
 </li>
 <li>
 Troubleshoot workflow errors and ensure automation runs correctly
 </li>
 <li>
 Support basic automation needs for onboarding, follow-ups, and internal notifications
 </li>
 <li>
 Make incremental improvements to existing workflows
 
 
 </li>
 </ul>
 
 Reporting &amp; Dashboards
 
 
 
 <ul>
 <li>
 Create and maintain standard dashboards for Sales, CS, and Support
 </li>
 <li>
 Ensure reports reflect accurate and up-to-date data
 </li>
 <li>
 Support teams with recurring and ad hoc reporting requests
 </li>
 <li>
 Track basic metrics like pipeline health, deal progress, and ticket volumes
 
 
 </li>
 </ul>
 
 Integrations &amp; Tools Support
 
 
 
 <ul>
 <li>
 Manage and monitor native HubSpot integrations
 </li>
 <li>
 Assist in setup and troubleshooting of connected tools
 </li>
 <li>
 Escalate complex integration issues to technical teams when needed
 </li>
 <li>
 Ensure data sync between systems is functioning properly
 
 
 </li>
 </ul>
 
 User Support &amp; Enablement
 
 
 
 <ul>
 <li>
 Act as the first point of contact for HubSpot-related issues
 </li>
 <li>
 Troubleshoot user problems and provide timely resolutions
 </li>
 <li>
 Train team members on basic HubSpot usage and best practices
 </li>
 <li>
 Maintain internal documentation and how-to guides
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 
 Required
 
 
 
 <ul>
 <li>
 2-4 years of experience as a HubSpot Administrator or CRM Admin
 </li>
 <li>
 Strong working knowledge of HubSpot CRM, Sales Hub, and Service Hub
 </li>
 <li>
 Experience managing workflows, pipelines, and standard reports
 </li>
 <li>
 Strong attention to detail and focus on data accuracy
 </li>
 <li>
 Good troubleshooting and problem-solving skills
 </li>
 <li>
 Ability to support multiple teams and prioritize requests
 </li>
 <li>
 Clear communication skills in English
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 HubSpot Administrator Certification
 </li>
 <li>
 Experience in SaaS or tech environments
 </li>
 <li>
 Familiarity with CRM data cleanup and governance practices
 </li>
 <li>
 Exposure to integrations (native tools like Slack, email platforms, etc.)
 </li>
 <li>
 Basic understanding of sales and customer success processes
 
 
 </li>
 </ul>
 
 Why Join AIO?
 
 
 
 Our mission is to revolutionize the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their business. Our platform combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.
 
 
 We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all their needs, from front-of-the-house operations like ordering, payment, marketing, and rewards, to back-of-the-house management like inventory, staff, and financials.
 
 
 We are laser focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world class, up-and-coming Silicon Valley funded startup.
</div>

Hubspot Admin

Cutera

Cutera Aesthetics is an innovative startup in the expanding world of medical aesthetics. Simply put, our aim is to give people greater self-confidence through better skin. Whether we&rsquo;re getting rid of unwanted facial hair, contouring Face or Body, reducing pigmentation, treating acne or reducing the signs of ageing, we change lives every day and it&rsquo;s something we&rsquo;re extremely passionate about. We perform both Non-invasive &amp; Minimally-invasive aesthetic procedures.We are now recruiting for a full-time Female Receptionist to join our team.You will supervise the Center operations to maximize revenues and profits while attaining optimal client satisfaction.Cutera Aesthetics offers Market competitive Salary + Bonus + Incentives + Staff discounts.Experience, Qualifications, and Personal Qualities.<ul><li>Minimum of 2-3 years experience in management.</li><li>Excellent English communication skills both in written and spoken.</li><li>Passionate about giving great customer service, every time, no matter what.</li><li>Experience in working to sales targets and be happy to get involved with promotional activity.</li></ul>Job Timings: 11am - 9pmJob Type: Full-timeWork Location: In person

Female Receptionist - Islamabad

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