admin and operations officer Jobs in Cairo

admin and operations officer

area manager i , operations Jobs in Cairo

area manager i , operations

business operations specialist Jobs in Cairo

business operations specialist

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chief strategy officer

operations officer

Banque Misr

<div>
 
 
 Job Description:
 
 
 
 &bull; Handle day-to-day banking transactions including account maintenance, transfers, and reconciliations.
 
 
 &bull; Ensure all operations are processed accurately and within defined timelines.
 
 
 &bull; Monitor and resolve discrepancies in financial records and transactions.
 
 
 &bull; Maintain compliance with banking regulations, internal policies, and audit requirements.
 
 
 &bull; Coordinate with different departments (e.g., customer service, compliance, finance) to ensure smooth operations.
 
 
 &bull; Prepare operational reports and track performance metrics.
 
 
 &bull; Support process improvement initiatives to enhance efficiency and reduce risk.
 
 
 &bull; Handle customer queries related to operational issues in a professional manner.
 
 
 &bull; Ensure proper documentation and record-keeping for all transactions.
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Cairo and Giza Residents only
 </li>
 <li>
 Fresh Grads "2023-2024-2025"
 </li>
 <li>
 Bachelor's degree from any accredited university
 </li>
 <li>
 No Relatives at Banque Misr
 </li>
 </ul>
</div>

Operations Officer

Foundever

<div>
 
 Job Title: Admin and Operations Officer
 
 
 
 
 Job Overview
 
 
 
 The Logistics Admin is responsible for coordinating travel arrangements and supporting logistics related to employees, client, and vendor travel. The role requires strong organizational and communication skills to ensure all travel activities and related arrangements are managed efficiently.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Arrange and manage travel bookings, including flights and other trip arrangements.
 </li>
 <li>
 Coordinate travel logistics to support employees during business trips.
 </li>
 <li>
 Handle both individual and group visa applications and related documentation.
 </li>
 <li>
 Provide general travel-related support and respond to travel inquiries when needed.
 </li>
 <li>
 Support the coordination of client and vendor visits, ensuring appropriate logistical arrangements are in place.
 </li>
 <li>
 Checking documents and applying file verification
 </li>
 <li>
 Coordinate with embassies and handle appointment issues
 </li>
 <li>
 Responding to inquiries
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Weekends (Saturday &amp; Sunday)
 </li>
 <li>
 9 hours (Including an hour as a break)
 </li>
 <li>
 The position may also require occasional on-call availability to support employees while traveling.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2 Years of experience.
 </li>
 <li>
 Holding roles with visa support is a plus.
 </li>
 <li>
 Strong communication skills.
 </li>
 <li>
 Good English (B1&ndash;B2 minimum)
 </li>
 <li>
 Good knowledge of airlines and travel coordination processes.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 
 Job Summary
 
 
 
 
 Skills/Knowledge/Abilities
 
 
 
 
 Primary Job Responsibilities
 
 
 
 
 Education
 
 
 
 
 Experience Target
 
 
 
 
 Specialized Certifications
 
</div>

Admin and Operations Officer

Talent 360 ME

<div>
 We are currently seeking a detail-oriented and proactive Operational Officer to join our team.
 
 
 Location: Heliopolis, Cairo
 
 
 Working Hours: Sunday to Thursday (10:00 AM - 6:00 PM)
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Coordinate between departments to ensure smooth workflow
 </li>
 <li>
 Follow up on operational tasks and ensure timely completion
 </li>
 <li>
 Maintain organized records and documentation systems
 </li>
 <li>
 Prepare and track operational reports
 </li>
 <li>
 Support daily operational activities and ongoing processes
 </li>
 <li>
 Assist in implementing administrative and operational procedures
 </li>
 <li>
 Handle communication and coordination with internal teams
 </li>
 <li>
 Monitor progress and report any issues or delays
 </li>
 <li>
 Ensure accuracy and efficiency in all operational tasks
 </li>
 <li>
 Support management in various operational requirements
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration or any related field
 </li>
 <li>
 At least 1 year of experience in real state operation field
 </li>
 <li>
 Previous experience in roles such as Sales Admin / Sales Coordinator / Office Manager is a plus
 </li>
 <li>
 Strong organizational and communication skills
 </li>
 <li>
 Good command of MS Office
 </li>
 <li>
 Ability to multitask and work under pressure
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Social Insurance
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Laptop provided
 </li>
 </ul>
</div>

Operational Officer

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 Accountabilities:
 
 
 <ul>
 <li>
 Conducts visits to the branches to check service quality and customer satisfaction to ensure service excellence and raise customer experience.
 </li>
 <li>
 Prepares monthly reports showing Service gaps and customer pain touch points across different bank channel.
 </li>
 <li>
 Increases Branch Staff Awareness on Basic service standards and default manners.
 </li>
 <li>
 Reports any look and feel negative feedbacks through customer&rsquo;s interviews to concerned parties e.g. premises, general admin, Branch Quality Managers.
 </li>
 <li>
 Performs mystery shopping exercise on branches, Call Center and Direct Sales Unit on frequent basis.
 </li>
 <li>
 Initiates and suggests new service enhancement ideas.
 </li>
 <li>
 Reviews all Banks&rsquo; customer related procedures and ensure Customer Centric approach is being followed
 </li>
 <li>
 Reviews Service Quality Controls on pre-set standards and aiming at customer satisfaction
 </li>
 <li>
 And any other assigned tasks.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 University/College Degree in Finance, Economics OR any relevant discipline
 </li>
 <li>
 Experience: Officer 2+ Years of operations / Customer service
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Job specific Skills:
 
 
 <ul>
 <li>
 Customer Service Skills
 </li>
 <li>
 Awareness of bank&rsquo;s product and different bank channels procedures.
 </li>
 <li>
 Team work skills
 </li>
 <li>
 Good Analytical &amp; judgment skills
 </li>
 </ul>
 
 
 
 
 
 Generic Skills
 
 
 <ul>
 <li>
 Good communication and interpersonal skills
 </li>
 <li>
 Excellent command of English language.
 </li>
 <li>
 Strong computer skills
 </li>
 </ul>
 
 
</div>

Customer Insights Officer

Amazon

<div>
 
 Description
 
 
 
 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
 
 
 Amazon Operations
 
 
 Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking leader to join our MENA Specialty Fulfillment team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives?
 
 
 Join the Specialty Fulfillment team as Logistics leader for the Special Handling Network (AMXL). As a Logistics leader, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. With this in mind, you&rsquo;ll strategically lead a team, comprising of , Area Managers and Operations Supervisors. This will complement your proactive management of healthy, positive working relationships on a day-to-day basis.
 
 
 Key job responsibilities
 
 
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Own deployment of Continuous Improvement of network standards, in collaboration with MENA Process Owners, MENA ACES and Program Team
 </li>
 <li>
 Monitor operations of the assigned sites and suggest &amp; deploy improvements
 </li>
 <li>
 Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
 </li>
 <li>
 Train &amp; direct Logistics supervisors and associates for action and conformance of norms &amp; practices
 </li>
 <li>
 Audit the sites for various operational conformances, restrictions and norms
 </li>
 <li>
 Conduct audits on based on SOPs, analyze data and propose process improvement initiatives
 </li>
 <li>
 Identify useful data accumulated from multiple sources and take necessary actions
 </li>
 <li>
 Foresee implications based on current data and trends
 </li>
 <li>
 Be organized, apt and prompt in notifying the situation, problem solve and communicate
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in supply chain management, operations, engineering, analytics or related field
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 3+ years of employee and performance management experience
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3+ years of performance metrics, process improvement or lean techniques experience
 </li>
 <li>
 MBA, or Bachelor's degree in supply chain management, operations, engineering, analytics or related field
 </li>
 <li>
 Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A10384930
</div>

Multi sites leader-EGY, AMXL Trans, AMXL OPS

Network International

<div>
 
 
 Job Description
 
 
 
 Handle day to day POS Deployment daily duties, track terminals requests on Tracking tool, Field Service Engineers deployment plan and handle bank escalations inventory related.
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Release all POS terminals that are needed to be added, replaced or deleted.
 </li>
 <li>
 Follow up the monthly terminals&rsquo; stock with the warehouse.
 </li>
 <li>
 Record all POS traffic different activities (add-replace- delete) in the reference sheet.
 </li>
 <li>
 Verify the POS terminals operations (Add, Replace and Delete) recorded on the Utility system making sure that they are the same as reflected in the reference sheet on a daily basis.
 </li>
 <li>
 Verify all merchant and terminal data/requests before sending it the POS Operations department to ensure accuracy of data on the system.
 </li>
 <li>
 Monitor the qualitative and quantitative of the input of the tracking system data that had been sent to team leader to give accurate monthly invoice result.
 </li>
 <li>
 Conduct monthly review on all POS terminals on the Utility and Out of Service systems.
 </li>
 <li>
 Follow up agents&rsquo; activities and make sure that regular visits are provided regularly to merchants.
 </li>
 <li>
 Report all withdrawn or replaced POS terminals from the merchant to delete them from the system.
 </li>
 <li>
 Follow up and checking agents Forms and Reports (installation report, replacement form, deletion form, visit form and Maintenance report).
 </li>
 <li>
 Answering all NI/POS clients&rsquo; inquiries and solve their problems over the phone for any deployment related issues.
 </li>
 <li>
 Follow up the deployment of maintenance tickets orders with agents and make sure that all tickets are solved and the spare parts returned to maintenance team.
 </li>
 <li>
 Deploy POS machines at different sites if required and per the contract with the client bank.
 </li>
 <li>
 Follow up all shipped terminals to the remote areas, and follow up with agents on the terminals status (deployed-under deployed) and the reasons in case of under deployed (delayed).
 </li>
 <li>
 Conduct periodic visits on the merchants&rsquo; sites ensuring that the POS machine is functioning properly.
 </li>
 <li>
 Handle the archiving of the installation report according to the Deployment department instructions.
 </li>
 <li>
 Provide a Daily report to indicate all visits made to all merchants and highlight any malfunction to be sent to the maintenance department for repairing.
 </li>
 <li>
 Handle the monthly client invoice by checking &amp; sorting all the input &amp; output terminals on the tracking system then reconcile them with the existing terminals in the market and issue the invoice required reports.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree.
 </li>
 <li>
 +2 years&rsquo; experience in merchant support or customer service roles.
 </li>
 <li>
 Good command of English language.
 </li>
 </ul>
 
 
 Additional Skills
 
 
 <ul>
 <li>
 Strong problem-solving and troubleshooting skills.
 </li>
 <li>
 Excellent communication and customer service abilities.
 </li>
 <li>
 Ability to work under pressure and meet deadlines.
 </li>
 <li>
 Attention to detail and accuracy in ticket documentation.
 </li>
 <li>
 Familiarity with ticketing systems and claim request processes is a plus.
 </li>
 </ul>
</div>

POS Deployment Support Officer

LeadInTop

<div>
 
 We are looking for a professional, organized, and friendly
 
 Receptionist
 
 to be the first point of contact for our company. The ideal candidate will handle front-desk duties, manage communications, assist visitors, and ensure smooth daily operations.
 
 
 
 
 
 Requirements
 
 
 <li>
 Manage the front desk area to ensure it is organized, clean, and presentable always.
 
 </li>
 <li>
 Handle incoming and outgoing mail.
 
 </li>
 <li>
 Provide administrative support such as data entry, printing, scanning, and filing.
 
 </li>
 <li>
 Maintain office supplies inventory and place orders when needed.
 
 </li>
 <li>
 Communicate effectively with staff and management to support daily office operations.
 
 </li>
 <li>
 Follow company procedures and security protocols
 
 </li>
 <li>
 Time management
 
 </li>
 <li>
 Adaptability
 
 </li>
 <li>
 Teamwork
 
 </li>
 <li>
 Confidentiality
 
 </li>
 <li>
 Professionalism
 
 </li>
 <li>
 Bachelor&rsquo;s degree or relevant diploma preferred.
 
 </li>
 <li>
 Previous experience as a Receptionist, Front Desk Officer, or similar role is a plus.
 
 </li>
 <li>
 Excellent communication skills (verbal &amp; written).
 
 </li>
 <li>
 Strong organizational and multitasking abilities.
 
 </li>
 <li>
 Professional appearance and positive attitude.
 
 </li>
 <li>
 Proficiency in MS Office (Word, Excel, Outlook).
 
 </li>
 <li>
 Ability to handle pressure and remain calm in fast-paced environments.
 
 </li>
 <li>
 Strong attention to detail and problem-solving skills.
 
 </li>
 <li>
 Ownership is a must.
 
 
 
 
 </li>
 Benefits
 
 
 <ul>
 <li>
 Fixed shift from 10:00 am to 6:00 pm
 
 </li>
 <li>
 Basic salary
 
 </li>
 <li>
 Medical insurance
 
 </li>
 <li>
 Social insurance
 
 </li>
 <li>
 Fridays &amp; Saturdays are off
 
 </li>
 </ul>
</div>

Receptionist

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