operations manager, fulfilment center operations Jobs in Cairo

operations manager, fulfilment center operations

sales supervisor

accounting supervisor

administration officer

asstmgr-operations

operations supervisor

Al Ahly Momkn

<div>
 A subsidiary of Al Ahly Capital, Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure, convenient &amp; seamless payment solutions and financial services for business owners, service providers and consumers across Egypt.
 
 
 
 At Al Ahly Momkn, we foster a culture of innovation, collaboration, and personal growth.
 
 
 
 We believe in empowering our employees to unleash their full potential and make a real impact in their roles. As part of our team, you'll have the opportunity to work on exciting projects, learn from industry experts, and be part of a supportive and inclusive community.
 
 
 
 
 
 HR Operations Management:
 
 
 
 <ul>
 <li>
 Supervise and coordinate the end-to-end HR administrative processes including employee lifecycle &ldquo;onboarding, offboarding, internal transfer, status change, etc.&rdquo; in a timely and accurate manner.
 
 </li>
 <li>
 Resolve employee issues effectively and ensure timely support.
 
 </li>
 <li>
 Conduct internal investigations and manage disciplinary actions as needed.
 
 </li>
 <li>
 Liaise with governmental bodies like the Labor and social insurance offices.
 
 </li>
 <li>
 Ensure compliance with labor laws, company policies, and industry regulations across all HR operational activities.
 
 </li>
 <li>
 Manage employment contracts, probation reviews, contract renewal process, and documentation compliance.
 
 </li>
 </ul>
 
 
 Employee Data Management:
 
 
 
 <ul>
 <li>
 Oversee the accuracy, confidentiality, and integrity of employee data across HR system and database.
 
 </li>
 <li>
 Manage employee records lifecycle, including creation, updates, archival" physical &amp; Digital", and deletion in compliance with data protection regulations.
 
 </li>
 <li>
 Ensure timely and accurate updates to employee information such as promotions, transfers, status changes, and personal details.
 
 </li>
 <li>
 Conduct regular audits of employee data to identify discrepancies and ensure compliance with internal policies and external regulations.
 
 </li>
 <li>
 Support data-driven decision-making by providing clean, structured, and reliable employee data for analytics and reporting.
 
 </li>
 </ul>
 
 
 Social, Medical &amp; Life Insurance:
 
 
 
 <ul>
 <li>
 Manage &amp; handle the administration of the medical insurance program, including approvals, refunds, monthly chronic cases, complaints, critical cases and claims.
 
 </li>
 <li>
 Manage the administration of the life insurance program.
 
 </li>
 <li>
 Manage &amp; handle the renewal process for the medical &amp; Life insurance.
 
 </li>
 <li>
 Supervise the social insurance process such as &ldquo;forms 1, 2, &amp; 6, title change requests, etc.&rdquo;.
 
 </li>
 <li>
 Review the social insurance monthly statement transaction before payment process.
 
 </li>
 </ul>
 
 
 Team Leadership:
 
 
 
 <ul>
 <li>
 Lead and coach a team of HR Operations Specialists/Seniors/ Team Leader.
 
 </li>
 <li>
 Monitor performance, provide feedback, and support career development of the team.
 
 </li>
 </ul>
 
 
 Process Improvement &amp; Projects:
 
 
 
 <ul>
 <li>
 Identify opportunities to streamline and automate HR processes, reducing manual work and improving efficiency.
 
 </li>
 <li>
 Partner with the stakeholders to implement process enhancements and system upgrades.
 
 </li>
 <li>
 Lead or participate in HR projects such as policy reviews, audits, or employee experience initiatives.
 
 </li>
 </ul>
 
 
 Reporting &amp; Analytics:
 
 
 
 <ul>
 <li>
 Generate and analyze HR reports (headcount, attrition, demographics, e.g.) to support HR decision-making.
 
 </li>
 <li>
 Monitor HR SLAs, KPIs, and service delivery quality for the HR Operations team.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or a related field.
 
 </li>
 <li>
 6+ years of experience in HR Operations.
 
 </li>
 <li>
 Solid understanding of social insurance and labor laws.
 
 </li>
 <li>
 Excellent organizational, analytical, and communication skills.
 
 </li>
 <li>
 Ability to manage multiple priorities and lead process improvements.
 
 </li>
 <li>
 Problem-solving mindset with a focus on operational excellence.
 
 </li>
 <li>
 Good command of English.
 
 </li>
 <li>
 Proficient in MS Office.
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 Embark on an exciting journey with the Fin-Tech Experts.
 
 </li>
 <li>
 Join a workplace that actively encourages and supports all talents.
 
 </li>
 <li>
 A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
 
 </li>
 <li>
 Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.
 
 </li>
 </ul>
</div>

HR Operations Supervisor

Lychee Egypt

<div>
 
 We are looking for a driven Sales Operations Supervisor to oversee the full operations cycle for our Q-commerce and HoReCa channels. This role ensures smooth order flow &mdash; from receiving and preparing orders to dispatching, delivery, and returns. You will manage daily operations, coordinate with internal teams, oversee delivery representatives, and ensure service standards are consistently met. Your leadership will directly impact customer satisfaction, operational accuracy, and business growth.
 
 
 
 
 
 
 Who are we?
 
 
 
 Lychee is the leading player in the rapidly growing healthy food industry in Egypt, with a unique and highly scalable position in the market that combines a healthy fast- food retail arm and a manufacturing arm for healthy packaged foods. Most notably fresh juices and Greek yogurt.
 
 
 
 
 
 As part of our greater mission to make healthier food choices accessible and sustainable for people's everyday lifestyle - we're extending our commitment to the region with our entry into the Saudi Arabian market, with a substantial retail expansion plan and on-ground operations starting Q2, 2025 in Riyadh.
 
 
 
 
 
 Lychee relies on both its manufacturing capabilities and brand recognition built over a decade to expand its retail operations seamlessly based on customer demand and to scale its existing presence in modern trade, traditional trade and quick commerce.
 
 
 
 
 
 
 What will you be doing?
 
 
 <ul>
 <li>
 Oversee the day-to-day operations of order management for Q-commerce and HoReCa channels.
 </li>
 <li>
 Ensure accurate order receiving, preparation, packing, and timely dispatch.
 </li>
 <li>
 Supervise delivery representatives and monitor their routes, performance, and punctuality.
 </li>
 <li>
 Track deliveries and returns to ensure proper documentation and smooth closure of each order cycle.
 </li>
 <li>
 Coordinate with production, warehousing, and sales teams to ensure order readiness and accuracy.
 </li>
 <li>
 Monitor stock levels required for order fulfillment and escalate shortages proactively.
 </li>
 <li>
 Implement operational SOPs to maintain efficiency, accuracy, and hygiene standards.
 </li>
 <li>
 Handle operational issues in real-time and provide quick solutions to avoid order delays.
 </li>
 <li>
 Track daily KPIs such as order accuracy, delivery lead time, returns, and service quality.
 </li>
 <li>
 Prepare daily/weekly reports on operational performance and improvement areas.
 </li>
 <li>
 Train delivery staff on proper handling, delivery protocols, and customer service.
 </li>
 <li>
 Recommend process improvements to streamline operations and enhance customer experience.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for?
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration or any related field
 </li>
 <li>
 Minimum 4 years of experience in sales operations within FMCG industry
 </li>
 <li>
 Strong understanding of order management, delivery processes, and last mile operations
 </li>
 <li>
 Leadership experience in managing delivery representatives or front-line staff
 </li>
 <li>
 High attention to details and strong ownership mentality
 </li>
 <li>
 Strong cross functional coordination and communication skills
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 </ul>
 
 
 
 
 At Lychee, we value the unique strengths each individual brings, fostering a diverse, inclusive workplace that thrives on varied perspectives. We celebrate differences as drivers of innovation, creativity, and growth, ensuring every team member can contribute their best. member can contribute their best.
 
</div>

Sales Operations Supervisor - Q Commerce & HORECA

Interact Technology Solutions

<div>
 The Delivery Supervisor is responsible for overseeing the day-to-day delivery operations, ensuring that goods are delivered accurately, on time, and in excellent condition. This role coordinates between warehouse, outbound, and delivery teams while managing drivers and third-party couriers to meet customer expectations and maintain high operational standards.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Lead and manage delivery operations to ensure timely and accurate delivery of goods to customers.
 
 </li>
 <li>
 Coordinate with outbound and warehouse teams to schedule deliveries according to SOPs and customer priorities.
 
 </li>
 <li>
 Assign delivery tasks to drivers or third-party couriers and ensure all required documentation is prepared prior to dispatch.
 
 </li>
 <li>
 Monitor delivery progress to ensure on-time completion, good condition of goods, and collection of proof of delivery (POD), ensuring PODs are submitted to the collection team.
 
 </li>
 <li>
 Handle and resolve delivery-related issues, including customer complaints, delays, failed deliveries, or damaged goods.
 
 </li>
 <li>
 Maintain accurate records of deliveries, including exceptions and incidents.
 
 </li>
 <li>
 Support continuous improvement initiatives for delivery processes and team efficiency.
 
 </li>
 <li>
 Ensure compliance with company policies, safety standards, and local regulations.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Logistics, Supply Chain, Business Administration, or related field preferred.
 
 </li>
 <li>
 2&ndash;5 years of experience in delivery, logistics, or operations management, with at least 1 year in a supervisory role.
 
 </li>
 <li>
 Strong organizational, planning, and time management skills.
 
 </li>
 <li>
 Excellent problem-solving abilities and ability to handle delivery-related issues promptly.
 
 </li>
 <li>
 Strong communication and interpersonal skills for coordination with internal teams, drivers, couriers, and customers.
 
 </li>
 <li>
 Proficiency in Microsoft Office and familiarity with delivery management or logistics software.
 
 </li>
 <li>
 Ability to work under pressure and manage multiple deliveries and priorities.
 
 
 
 
 </li>
 </ul>
</div>

Delivery Supervisor

<div>
 At JTI we celebrate differences, and everyone truly belongs.
 
 46,000 people from all over the world
 
 are continuously building their unique success story with us.
 
 83% of employees feel happy
 
 working at JTI.
 
 
 To make a difference with us, all you need to do is bring your
 
 human best.
 
 
 
 What will your story be? Apply now!
 
 
 
 Learn more jti.com
 
 
 
 
 Fleet &amp; Facilities Supervisor
 
 
 
 
 Position
 
 
 
 In this role, you will oversee fleet operations across Egypt in both the market and GSC, focusing on process improvements by introducing initiatives to enhance service, quality, and cost efficiency. You will manage market facilities, handle preventive and corrective maintenance, execute daily checklists, address gaps/issues promptly, and oversee maintenance contracts. You will ensure project quality, coordinate execution with other departments, prepare reports and analytics, and enforce EHS policies in compliance with Egyptian Civil Defense requirements and JTI Safety Standards. Additionally, you will monitor KPIs (Fleet, Facilities, Energy, Safety) and contribute to sustainability and Green Mobility goals.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Facility Management (35%) You will handle technical faults, maintain buildings in good condition, and plan upgrades to meet JTI standards. Your role includes coordinating maintenance, overseeing contractors, managing utilities and consultants, and working with site layouts and drawings (civil, mechanical, electrical). You will also support engineering tasks within your scope
 </li>
 <li>
 Projects (20%) Oversee Fleet &amp; Facilities projects, ensure utilities for smooth sales operations, monitor contractor progress, and deliver projects on time, within budget, and to quality standards. You will also support renovations, sustainability, and green mobility initiatives
 </li>
 <li>
 Fleet (15%) Supervise daily fleet operations, manage contracts with service providers, and monitor fuel consumption. Your role includes improving fleet services for JTI employees by proposing updates to SOPs and operations, collaborating with procurement and legal to review contracts, and ensuring compliance with Global Driver Safety policies
 </li>
 <li>
 Environment, Health &amp; Safety (15%) You will ensure health and safety standards in Market DCs and Fleet operations by developing measures, training drivers on EHS practices, and analyzing accidents to implement preventive solutions. Support safety awareness through campaigns, provide sustainability solutions to meet savings targets, and track EHS-related KPIs, delivering timely reports
 </li>
 <li>
 Budgeting (15%) You will plan the Fleet &amp; Facilities budget and track monthly expenses to ensure cost efficiency. Identify areas of excess energy and water consumption and suggest solutions to improve usage. Additionally, you will help implement cost-saving initiatives
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree (Engineering is preferred)
 </li>
 <li>
 Minimum 3 years of relevant experience
 </li>
 <li>
 Fluent in oral and written English and Arabic
 </li>
 <li>
 Computer Excellent skills in MS Office tools
 </li>
 <li>
 Communication, Time Management and Problem Solving Skills
 </li>
 <li>
 Supervisory skills and project management professional experience are preferred
 
 
 </li>
 </ul>
 
 What To Expect
 
 
 
 Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits. For more details on local policies, speak with the Talent Advisor.
 
 
 Are you ready to join us? Build your success story at JTI. Apply now!
 
 
 
 Next Steps
 
 
 
 After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with TA &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.
 
 
 
 At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.
 
</div>

Fleet & Facilities Supervisor

Electrolux Group

<div>
 
 Job Description
 
 
 
 <ul>
 <li>
 Monitor and develop the maintenance team performance.
 </li>
 <li>
 Monitor and achieve all our targets.
 </li>
 <li>
 Working to improve the team performance by monitor and develop their performance.
 </li>
 <li>
 Operate service operations by executing sector strategies through developing objectives and plans as well as monitoring plans&rsquo; implementation.
 </li>
 <li>
 Operate service operations by developing periodic reports and presentations as well as communicating team needs
 </li>
 <li>
 Monitor and develop service operations supervisors by developing performance development plan and following up required actions status
 </li>
 <li>
 Monitor and develop service operations supervisors by improving their performance through coaching and following up the various KPIs
 </li>
 <li>
 Monitor and develop service operations supervisors by developing their management skills and behavior through monitoring daily operations
 </li>
 <li>
 Manage and develop service operations by developing overall service performance and enhancing cross-functional relations
 </li>
 <li>
 Manage and develop service operations by enhancing customer satisfaction and response time and feedback accuracy
 </li>
 <li>
 Execute operations projects by initiating new projects and contributing in the running projects
 
 
 </li>
 </ul>
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in (Engineering Mechanical or Electrical.)
 </li>
 <li>
 2-5 years of related experience.
 </li>
 <li>
 Very good Spoken and written command of English language.
 </li>
 <li>
 Strong Leadership skills, preferably including Leading/Managing/Mentoring Others experience
 </li>
 <li>
 Strong Logical and analytical thinking.
 </li>
 <li>
 Ability to collaborate effectively within a multifunctional environment
 </li>
 <li>
 Problem solving skills through innovation and creativity
 </li>
 <li>
 Manage, monitor, and develop service operations teams through supervising and coaching of group supervisors, as well as monitoring technician&rsquo;s whole performance, follow the day-by-day field operations for achieving the objectives, achieving the operational KPIs, the sales target and develop people
 </li>
 </ul>
</div>

Cairo Aftersales Service Engineer

Amazon

<div>
 
 Description
 
 
 
 When you join Amazon as an Area/Shift Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
 Key job responsibilities
 
 
 Promote a culture of safety and wellbeing
 
 
 <ul>
 <li>
 Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
 </li>
 <li>
 Support and lead a team and handle administrative work alongside building and supporting a strong team culture
 </li>
 <li>
 Analyze performance and suggest process improvements to optimize work and improve customer service
 </li>
 <li>
 Collaborate with other managers to standardize shift processes
 
 
 </li>
 </ul>
 A day in the life
 
 
 You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 
 
 Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 2+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 1+ years of performance metrics, process improvement or lean techniques experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3129913
</div>

Shift Manager - Last Mile Operations , AMZL

<div>
 
 Description
 
 
 
 Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
 
 
 Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Support, mentor, and motivate your leadership across different levels
 </li>
 <li>
 Lead large-scope projects with site and regional impact
 </li>
 <li>
 Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
 </li>
 <li>
 Manage safety, quality, productivity, and customer delivery promises
 </li>
 <li>
 Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
 
 
 </li>
 </ul>
 A day in the life
 
 
 As an Operations Manager, you will play a critical role in driving your team&rsquo;s success. You&rsquo;ll oversee performance across your department, setting clear expectations and ensuring each team member has the right tools and resources to achieve their goals. Your role goes beyond day-to-day execution &mdash; you&rsquo;ll partner with site leadership, regional stakeholders, and support teams to remove obstacles, influence decisions, and deliver results at scale. This is an opportunity to lead with impact, empower your team, and shape the future of our operations.
 
 
 
 About The Team
 
 
 
 A home grown leadership team, built on strong Amazon standards and driven by a high bar of excellence. We operate as one team, united in our mission to build a best-in-class Center of Excellence in operations. Together, we foster an environment of trust, collaboration, and ownership, where leaders and associates can thrive. As we continue raising the bar, we remain committed to Amazon&rsquo;s vision of becoming Earth&rsquo;s Best Employer.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3+ years of performance metrics, process improvement or lean techniques experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3093635
</div>

Operations Manager, Fulfilment Center Operations

Explore 446+ Operations supervisor in Cairo this December. Find roles across top companies and apply now to boost your career.