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part-time sales lead - famous footwear Jobs in Redmond

part-time sales lead - famous footwear

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part time sales lead famous footwear

Famous Footwear

If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands.
 
As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company. You love to take on additional responsibilities and take pride in your execution. You are a team player, celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with the store team and customers, which builds engaging customer experiences. Most importantly you LOVE shoes and whatever your style you help every person who enters the store feel a little bit of that Famous Feeling.
 
What You’ll be Doing
 
<ul>
<li>Inspire that Famous Feeling: Walk into the store ready to inspire teammates with your integrity and drive, fostering a culture of caring and camaraderie. To help others be their best, you’ll raise your hand to help infuse coaching moments for the selling behaviors behind our Customer Connection.</li>
<li>Elevate to Your Goal-Crushing Era: You’ll bring your best to each day, take accountability for your goals and their impact on Famous Footwear’s overall performance. Drive sales with purpose and determination to achieve goals. Every shoe sale counts!</li>
<li>Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to inventory, nothing gets past your keen eye for detail. You’ve got opening and closing the store dialed, keeping it clean, organized, and all our famous styles easily shoppable.</li>
<li>Connect the Dots: Your high standards will keep you sticking to company policies. You don’t shy away from utilizing your fellow partners and resources to accomplish tasks like a champ!</li>
<li>Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection, leaving customers wowed with consistently top-notch experiences powered by attentiveness to customer service and determination to deliver them the styles and brands they crave.</li>
<li>Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, ensuring every associate feels valued and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the type of person to uplift and support others.</li>
<li>Be a Shoe-off: You are shoe-obsessed (no judgment.) When a customer enters the store, you’re a shoe sleuth on the hunt for the perfect styles to suit their needs. It brightens your day to make shoe recommendations and ensure our customers leave the store with the perfect fit…and that Famous Feeling.</li>
</ul>
Essential Functions: Other responsibilities may be performed as needed to ensure the needs of the business are met.
 
Perks You’ll Enjoy!
 
<ul>
<li>Our Shoe Discounts. No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Caleres’s retail stores – Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.</li>
<li>Relaxed Dress Code & Small Team Environment. You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you work.</li>
<li>Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet</li>
<li>Ease of Transferring Locations. We have over 850 store locations you can easily transfer within.</li>
<li>Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices.</li>
<li>Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.</li>
<li>Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.com.</li>
</ul>
Preferred Qualifications & Education
 <ul>
<li>Has a High School Diploma/GED.</li>
<li>Proficient working knowledge of general retail practices and procedures.</li>
<li>Some retail store management experience or relevant management experience in lieu.</li>
<li>Previous experience being on a team and motivating others to accomplish a goal.</li>
<li>Manages multiple tasks and communicates direction set by the store manager.</li>
<li>Demonstrated ability to mentor and train Associates on selling and operational processes.</li>
<li>Demonstrated ability to work a flexible schedule and meet availability requirements of the role. Includes holidays, nights, weekends, and extended hours.</li>
<li>Has basic computer skills.</li>
</ul>
Physical Requirements and/or Environment
 <ul>
<li>Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques;</li>
<li>Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting;</li>
<li>Ability to be mobile on the sales floor for extended periods of time.</li>
<li>Knowledgeable in general retail practices and procedures needed to keep things running smoothly.</li>
<li>Experienced as a team player, bringing the energy and enthusiasm needed to encourage fellow associates and achieve goals together.</li>
<li>Ability to manage multiple tasks with a positive attitude and communicate the game plan set by the store manager.</li>
<li>Skilled at mentoring and training associates on selling and operational processes.</li>
<li>Ability to work a flexible schedule includes holidays, nights, weekends, and extended hours.</li>
</ul>
Famous Footwear is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Sam Edelman, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes more than 140-years of craftsmanship, a passion for fit and business savvy, with a mission to continue to inspire people to feel great…feet first.
 Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.
 Caleres and Famous Footwear are invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay rate will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits.
 Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres, contacts will use @caleres.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, please refer to our fraudulent recruiting statement found here: https://www.caleres.com/careers/be-aware-of-recruiting-fraud

Part-Time Sales Lead - Famous Footwear

Humana

<div><h1 class="jobSectionHeader">Become a part of our caring community and help us put health first</h1> 
The Field Marketing Executive plays a crucial role in driving lead generation and supporting the local sales team through grassroots marketing, community outreach, and event execution. The Field Marketing Executive works directly in the field to identify opportunities, build relationships, and activate strategies that contribute to sales growth, branding, and increased community presence. Ultimately, the Field Marketing Executive contributes to market growth objectives.
The Field Marketing Executive works with agents and their leaders to create plans that drive new enrollments, increase retention of existing members, and build meaningful relationships with community organizations and influencers. Begins to influence department&rsquo;s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
Key Responsibilities:<ul><li>
Liaison Role: Act as a liaison between markets, sales, and community partners to ensure seamless coordination and execution.</li><li>
Team Culture: Foster a collaborative, mission-driven team culture focused on growth, impact, and accountability.</li><li>
Outreach Strategies: Develop and implement local outreach strategies, including events and partnerships, to generate quality leads.</li><li>
Lead Cultivation: Identify and cultivate high-potential lead sources, including T65 opportunities.</li><li>
Performance Monitoring: Track and measure grassroots marketing, community outreach, and event success.</li><li>
Community Engagement: Build and maintain strong relationships with community organizations, local businesses, and other stakeholders.</li><li>
Event Execution: Plan and execute community events to enhance brand visibility and generate leads.</li><li>
Reporting: Prepare and present regular reports on outreach activities, performance, and outcomes.</li></ul><h1 class="jobSectionHeader"> 
Use your skills to make an impact 

</h1>Qualifications:<ul><li>
Must reside in Seattle, WA or surrounding areas</li><li>
Must be willing to travel within the community, as this is a field-based role.</li><li>
A bachelor&rsquo;s degree in marketing, business, communication, or a related field or equivalent experience</li><li>
Proven experience in community outreach, grassroots marketing, or related roles.</li><li>
Must be proficient in MS Office products and various CRM platforms,</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to work independently and as part of a team.</li><li>
Excellent organizational and time management abilities.</li><li>
Broad knowledge/skills to work in various field settings that align with our prospect base, such as Veterans, multi-cultural (partnering with empowered agents to help)</li><li>
Must be willing to travel within the community, as this is a field-based role.</li></ul>
Preferred Qualifications:<ul><li>
Master&rsquo;s Degree</li><li>
Life and Health Insurance License required</li><li>
Bilingual</li><li>
Knowledge of the Medicare Advantage market, products, regulations, and compliance standards</li></ul>
Additional Information
Humana Perks:
Full time associates enjoy:<ul><li>
Medical, Dental, Vision and a variety of other supplemental insurances</li><li>
Paid time off (PTO) &amp; Paid Holidays</li><li>
401(k) retirement savings plan</li><li>
Tuition reimbursement and/or scholarships for qualifying dependent children</li><li>
And much more!</li></ul>
Social Security Task: 
Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana&rsquo;s secure website.
Virtual Pre-Screen:
As part of our hiring process for this opportunity, we will be using exciting virtual pre-screen technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a virtual pre-screen, you will receive an email and text correspondence inviting you to participate in a HireVue interview. In this virtual pre-screen, you will receive a set of questions to answer. You should anticipate this virtual pre-screen to take about 10-15 minutes.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$64,100 - $86,600 per year 

This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 03-26-2026<h1 class="jobSectionHeader"> 

About us 
</h1>
Humana Inc. (NYSE: HUM) is committed to putting health first &ndash; for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Field Marketing Executive - Seattle, WA.

Bell Partners Inc.

<div><div>Join Bell Partners and be a difference maker.
At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.
</div>As a Community Manager with Bell, you will lead and direct all community operations to ensure quality services and a high degree of customer satisfaction. You will lead and motivate community staff members to provide services to residents and maintain a high level of resident satisfaction. You will also be responsible for recruiting, hiring, onboarding, managing, and providing feedback to associates.<div>
What we can offer you:<ul><li>
Opportunities for career growth</li><li>
Total rewards benefits package</li><li>
Cell phone allowance</li><li>
Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time</li><li>
Customized training programs</li><li>
Associate referral bonus plan</li><li>
Diverse, equitable, and inclusive work environment</li><li>
A culture that empowers you to make a difference</li></ul>
What you&rsquo;ll do to make a difference:<ul><li>
Motivate associates through recognition programs, training, and team building</li><li>
Ensure team meets BAL strategic drivers
</li><li>Train staff members on proper leasing techniques and resident service
</li><li>Ensure property performance is maximized, including walking the grounds and inspecting apartments
</li><li>Tour visitors and guests to show amenities, apartments, models, community, etc. (this may involve walking on hills and up and down 3 flights of stairs)</li><li>
Conduct regular performance appraisals and address any employee relations or associate concerns
</li><li>Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys
</li><li>Conduct weekly meetings with leasing and maintenance staff</li><li>
Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals
</li><li>Develop an annual marketing plan and conduct marketing reviews monthly</li><li>
Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services, as necessary</li><li>
Hold responsibility for 35% of leasing activities
</li>Regular attendance and punctuality 
<li>
</li></ul>What you bring to our team:<ul><li>
BA/BS in business, sales, or related field, relevant experience, or a combination</li><li>
Successful supervisory experience
</li><li>3+ years&rsquo; experience in a property management role preferred</li><li>
The ability to build, lead, and serve on teams
</li><li>Strong marketing skills required</li><li>
Advanced mathematical skills and ability to analyze and explain financial reports
</li><li>Strong working knowledge of MS Office Suite including MS Excel</li><li>
Superior interpersonal skills and the ability to provide exceptional customer service
</li><li>Strong time management skills and the ability to multi-task required
</li><li>Knowledge of Yardi Voyager, or other similar programs preferred</li><li>
Demonstration of Bell Core Values
</li></ul>Physical requirements of the job:<ul><li>
Walking, bending, reaching, climbing, and lifting to 30 lbs.</li><li>
Ability to work with mechanical and electrical equipment, as well as hazardous materials</li><li>
Must be comfortable with heights and moving heavy objects</li></ul>
#LI-KS1</div>
Compensation Range
Annual Salary: $90,000.00 - $100,000.00
Incentive compensation opportunities are available and are performance based.
About Bell Partners
Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.
Join Bell to be a difference maker. Apply today!
Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.</div>

Community Manager - Milehouse

AAON

<div>Job Description:
The Manager, Product Engineering is responsible for leading, developing, and managing a multidisciplinary engineering team to successfully design, improve, launch, and support HVAC-based product lines. This role blends product leadership, engineering execution, operational strategy, and cross-functional collaboration to drive innovation, product performance, manufacturability, customer satisfaction, and profitability.
RESPONSIBILITIES:
<ul><li>Lead and mentor a team of product engineers and technical staff.
</li><li>Direct product development from concept through launch, validation, and lifecycle support.
</li><li>Establish engineering processes, documentation standards, and technical quality benchmarks.
</li><li>Align engineering output with business goals, cost targets, compliance requirements, and product roadmap decisions.
</li><li>Guide product research, modeling, heat-transfer analysis, mechanical design, testing, and certification.
</li><li>Collaborate with manufacturing teams to enhance design-for-build efficiency and resolve factory issues.
</li><li>Drive BOM accuracy, drawings, engineering data, and documentation for release to production.
</li><li>Work cross-functionally with sales, marketing, and leadership to support product strategy and pricing inputs.
</li><li>Investigate customer issues and warranty trends, lead RCA efforts, and implement engineering improvements.
</li><li>Support regulatory adherence with DOE, AHRI, ASHRAE and industry certification requirements.
</li></ul>QUALIFICATIONS:
<ul><li>Bachelor&rsquo;s degree in mechanical engineering or related discipline (MS preferred).
</li><li>10+ years of HVAC engineering or related mechanical product experience.
</li><li>3-5 years of refrigeration &amp; hydronic piping design experience
</li><li>Prior leadership, technical mentoring, or engineering management experience.
</li><li>Proficiency in 3D modeling (Inventor preferred), BOM development, thermodynamics, refrigeration cycles.
</li><li>Demonstrated ability to drive execution, solve complex engineering challenges, and deliver results.
</li><li>Strong communication, analytical decision-making, and project management ability. 
</li></ul> 
PREFERRED SKILLS:
<ul><li>CFD/FEA simulation proficiency.
</li><li>Knowledge of electromechanical controls, motors, VFDs, PLCs, sensors.
</li><li>Field testing, product validation, lab data interpretation experience.
</li><li>Business, P&amp;L awareness, cost-reduction and product competitiveness mindset.
</li></ul>WORK ENVIRONMENT:
 
Office-based role with routine production-floor presence and occasional test-lab or field-site travel.
Benefits and Compensation Summary:
We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:
<ul><li>Tuition reimbursement
</li><li>Paid time-off
</li><li>Paid holidays
</li><li>Healthcare insurance &amp; Health Savings Accounts
</li><li>Profit sharing or Annual Incentive Plan Bonus
</li><li>Premium 401(k) plan
</li></ul>Pay Range:
$111,348.00 - $167,023.00</div>

Manager, Product Engineering

Mellow Spa Aesthetic

Job Summary We are seeking a talented and professional Licensed Cosmetologist to join our dynamic team. The ideal candidate will possess a diverse skill set, including hair styling, makeup application, skincare treatments, and retail sales. This role offers an exciting opportunity to provide exceptional guest services in a luxurious environment, utilizing advanced cosmetology techniques and modern salon management software. The Licensed Cosmetologist will be responsible for delivering personalized beauty treatments, managing client relationships, and contributing to the overall success of our salon and med spa.Responsibilities<ul><li>Perform a wide range of beauty services including hair styling, coloring, extensions, nail care, makeup application, and skincare treatments such as dermabrasion and dermal fillers.</li><li>Conduct advanced procedures like botulinum toxin treatments, eyelash extensions, body waxing, hair threading, and esthetic laser treatments.</li><li>Manage client appointments efficiently using salon software such as Millennium and MINDBODY.</li><li>Provide exceptional guest services by understanding client needs and recommending suitable products or treatments.</li><li>Maintain high standards of sanitation and cleanliness in all work areas in accordance with health regulations.</li><li>Engage in retail sales by promoting product demos and upselling services to enhance client satisfaction and business growth.</li><li>Manage social media accounts to promote salon services, special offers, and client success stories.</li><li>Stay current with industry trends in color theory, haircutting techniques, barbering, tattooing, and other cosmetology specialties.</li><li>Assist with front desk duties including scheduling appointments, answering inquiries, and ensuring smooth daily operations.</li><li>Participate in ongoing professional development to enhance skills such as deep tissue massage, straight razor shaving, nail care, and other specialized services offered at the salon or med spa.</li></ul>Requirements<ul><li>Valid state cosmetology license with comprehensive knowledge of cosmetology practices including hair styling, makeup application, nail care, and skincare treatments.</li><li>Experience with advanced procedures such as dermal fillers, Botox injections (Botulinum toxin), esthetic laser treatments, eyelash extensions, body waxing, hair threading, and tattooing is preferred.</li><li>Proficiency in salon management software such as Millennium and MINDBODY is highly desirable.</li><li>Strong customer service skills with excellent communication abilities to build lasting client relationships.</li><li>Knowledge of sanitation standards and best practices for maintaining a safe environment for clients and staff.</li><li>Ability to manage social media platforms effectively for marketing purposes.</li><li>Experience in retail sales with a focus on upselling products and services to maximize revenue opportunities.</li><li>Previous experience in med spa settings or hospitality environments is a plus. Join our team as a Licensed Cosmetologist to deliver top-tier beauty services while advancing your career in a supportive and innovative environment focused on client satisfaction and professional growth.</li></ul>Job Type: Part-timePay: $40.00 - $100.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Professional development assistance</li></ul>Work Location: In person

Licensed Esthetician

Kid Care

Set Your Own Schedule | $20&ndash;23/hrHave you worked as a babysitter, nanny, daycare worker, preschool assistant, or church nursery volunteer? Have you raised children of your own? Are you looking for a flexible childcare position that works around your availability?We are seeking dependable caregivers to provide in-home childcare for families throughout Seattle, Bellevue, and Redmond. This role is ideal for individuals who enjoy working with infants and toddlers and want consistent weekday hours with scheduling flexibility.OverviewAs a Nanny, you will:<ul><li>Provide safe, engaging in-home care for infants and toddlers (highest demand: under age 2)</li><li>Lead age-appropriate activities based on developmental stages</li><li>Maintain a clean and organized play environment</li><li>Support families who need reliable childcare coverage</li><li>No transportation of children required</li></ul>Compensation &amp; Benefits<ul><li>$20&ndash;23 per hour</li><li>Paid training provided</li><li>Activity kit supplied for assignments</li><li>Opportunities for advancement into consistent full-time or part-time placements</li><li>Performance bonuses and gift card incentives</li><li>Supportive team environment</li></ul>Schedule Requirements<ul><li>Available Monday&ndash;Friday</li><li>6&ndash;8 hour shifts</li><li>Between 7:00 AM &ndash; 7:00 PM</li><li>Flexible scheduling based on your availability</li></ul>Qualifications<ul><li>At least 18 years old</li><li>Experience working with children (paid or unpaid)</li><li>Reliable vehicle</li><li>Valid driver&rsquo;s license</li><li>Willing and able to travel within Seattle, Bellevue, and Redmond</li><li>Dependable, patient, and engaging caregiver</li></ul>Working Conditions<ul><li>Active, child-focused environment</li><li>Indoor and outdoor play (weather permitting)</li><li>Light clean-up of activities and play areas</li></ul>Physical Requirements<ul><li>Lift up to 35 pounds safely</li><li>Frequent bending, squatting, reaching, and sitting on the floor</li><li>Ability to move quickly and respond calmly in urgent situations</li></ul>Job Types: Full-time, Part-timePay: $20.00 - $23.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Application Question(s):<ul><li>Please provide an email address for quickest connection:</li><li>Do you have experience with special needs?</li><li>Are you interested in this position as part-time, full-time, or either?</li></ul>Experience:<ul><li>Childcare: 1 year (Required)</li></ul>License/Certification:<ul><li>CPR Certification (Preferred)</li><li>Driver's License (Required)</li></ul>Work Location: In person

Nanny

The Home Depot

<div>Position Purpose:
Pro Experience Managers (Pro XM) are members of the store leadership team responsible for overseeing the execution of store standards, including customer service, department readiness, and operational processes. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives efficient Pro customer flow, enforces Pro standards, and ensures deliveries are on-time and complete. The Pro XM executes safe opening and closing processes and performs Manager on Duty (MOD) responsibilities strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. They coach and train associates on company policies, safety procedures, and customer service. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. They also collaborate with Store Leaders, Outside Sales, and Specialty Managers to provide input on Pro strategies. This position requires strict adherence to all timekeeping and break policies. The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Service Leadership: Champion the GET culture by working alongside the team to model service standards and provide real-time coaching on customer interactions. Pro Experience: Actively manage the Pro area to minimize wait times, ensuring carts, signage, and equipment are always available for Pro customers. Inventory Execution: Walk the Top 10 Pro Classes daily to ensure on-shelf availability and job-lot quantities, partnering with ASMs to address gaps. Order Quality: Validate all Will Calls &amp; Deliveries at the start of every shift to ensure accuracy, quality, and on-time completion. Resolution: Promptly resolve customer concerns to ensure satisfaction, escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers.</li><li>
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is current and drive engagement with hdPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Staffing &amp; Coverage: Monitor Pro Department staffing to address immediate coverage and and manage attendance variances. Accountability: Enforce THD policies and hold associates accountable for operational standards and behavioral expectations</li><li>
15% -Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines. Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash; Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Specialty ASM or Pro ASM</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes, or odors</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
At least 1 year prior merchandising and/or operational experience.</li><li>
At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Decision Quality
</li><li>Self-Development</li><li>
Situational Adaptability</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Pro Experience Manager

Explore 103+ Part time sales lead famous footwear in Redmond this March. Find roles across top companies and apply now to boost your career.