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operations assistant

passenger service agent

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><p><b>
Job Description:</b></p><p></p><p>
From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you&rsquo;ll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you&rsquo;ll put our customers - and their customers&rsquo; needs at the heart of everything our AGI Passenger Service Agents do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Agent!<br>
<br>
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.<br>
<br>
<b>Job Responsibilities:</b></p><ul><li>
Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey.
</li><li>Always ensure safety and security is never compromised.</li><li>
Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate.</li><li>
Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges.</li><li>
Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities.</li><li>
Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information.</li><li>
Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers&rsquo; reservations, standbys, and their luggage.</li><li>
Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures.</li><li>
Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors.</li><li>
Follow procedures for passengers with regards to the acceptance of Dangerous Goods.</li></ul><p></p><p><b>
Safety, Security and Compliance:</b></p><p></p><p>
All AGI Team members have a responsibility and duty while at work to:</p><ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>
Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>
Fully understand AGI Health &amp; Safety and Security policies.</li><li>
Attend training courses as may be required by AGI.</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.</li><li>
Must be able to stand for extended periods of time.</li><li>
Must be able to carry heavy items up and down jetway stairs.</li><li>
Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment.</li></ul><p></p><p><b>
Knowledge, Skills, and Abilities:</b></p><p></p><p><b>
Appearance:</b> Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image.</p><p><b>
Good communication skills:</b> Passenger Service Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems.</p><p><b>
Computer skills: </b>Passenger Service agents are required to use computer systems daily.</p><p><b>
Critical thinking skills: </b>Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc.</p><p><b>
Basic math skills:</b> Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc.</p><p><b>
Time management skills: </b>Passenger Service agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis.</p><p></p><p><b>
Qualifications:</b></p><ul><li>
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.</li><li>
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</li><li>
Must complete SIDA training to obtain airport authority identification security.</li><li>
Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus.</li></ul><p></p><p>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</p><p></p><p>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p><p></p>
27.60 -30.15<p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Passenger Service Agent

Air France

<p><b>About Air France</b></p><p>Air France and KLM, two globally recognized airlines, have come together to form one of the world&rsquo;s leading airline groups. With a strong international presence and a shared commitment to operational excellence and customer satisfaction, we offer more than just a job&mdash;we offer a career in aviation. Joining our Station&rsquo;s team, means becoming part of a diverse, dynamic workforce that values professionalism, innovation, and teamwork. We provide ongoing training, career development opportunities, and a supportive work environment where your growth is encouraged. If you&rsquo;re passionate about aviation and customer service, and ready to be part of a world-class organization, Air France and KLM offer a rewarding path in the heart of the airline industry.</p><p>As a Passenger Service Agent with Air France/KLM, you&rsquo;ll be on the front lines of delivering world-class service to our customers. From check-in to boarding, you'll ensure a smooth and welcoming airport experience with professionalism and care. You'll be part of a global team that values communication, attention to detail, and a customer-first mindset. We offer structured training, opportunities for advancement, and a supportive environment that empowers you to grow within the aviation industry. If you thrive in fast-paced environments and are passionate about delivering excellent customer service, this is your opportunity to shine.</p><p><b>Main responsibilities include:</b></p><p><b>1. Customer Service Excellence:</b></p><ul><li>Uphold high standards of customer service, ensuring that all passengers receive a positive and memorable experience during their travels on Air France and KLM</li><li>Demonstrate empathy, patience, and professionalism in all customer interactions, creating a welcoming and pleasant atmosphere.</li><li>Continuously seek opportunities to exceed customer expectations, proactively addressing their needs and providing personalized assistance.</li><li>Serve first class La Premiere customers from their check in experience to boarding, ensuring that the standards for first class are maintained and that passengers have the experience they expect from the airline.</li></ul><p><b>2. Operational Coordination:</b></p><ul><li>Communicate effectively with other airport and airline staff to ensure efficient check-in processes and seamless coordination.</li><li>Coordinate with gate agents, cabin crew, and ground staff to facilitate smooth boarding and arrival procedures.</li><li>Stay updated on flight statuses, gate changes, and other operational updates, and relay relevant information to passengers accurately and in a timely manner.</li></ul><p><b>3. Technical Proficiency:</b></p><ul><li>Demonstrate proficiency in using computerized reservation systems to handle ticketing, booking modifications, and seat assignments.</li><li>Ability to navigate airline-specific software and online platforms for managing passenger information, ticketing, baggage systems etc.</li></ul><p><b>4. Safety and Security Procedures:</b></p><ul><li>Ensure compliance with security and safety procedures and regulations</li><li>Assisting passengers with security-related inquiries and maintaining a safe environment.</li></ul><p><b>5. Additional Duties and Responsibilities:</b></p><ul><li>Perform all other tasks as assigned by supervisors or management to contribute to the smooth operation of the airport and provide exceptional customer service.</li></ul><p><b>Job Requirements:</b></p><ul><li>Be at least 18 years of age and are legally authorized to work in the United States without sponsorship</li><li>Pass an extensive post offer pre-employment background check and pre-employment drug test including and other government issued clearances</li><li>This position entails frequent movement and standing for extended periods of time and occasionally lift and maneuver baggage weighing up to 50 pounds</li><li>Afternoon/evening shift work is required, including nights, weekends and holidays</li></ul><p><b>Key Job Competencies:</b></p><ul><li>Customer Focus</li><li>Impact</li><li>Technical and Professional Knowledge</li><li>Teamwork</li></ul><p><b>Job Specifics:</b></p><ul><li>Starting pay of $22.50/hour, plus an additional $7.65/hour healthcare allowance for employees who opt out of company health insurance</li><li>Rotating shifts scheduled within hours of operation</li><li>Minimum 30 hours a week</li><li>5-day work week with 2 consecutive days off</li><li>Access to 3 healthcare plan options, plus dental and vision coverage</li><li>Up to 7% employer 401(k) match after one year of service</li><li>Flight benefits after 6 months of service</li><li>Working 5 days a week with 2 consecutive days off</li><li>Comprehensive training provided</li><li>Career growth opportunities in Operations, Supervision, Cargo</li></ul><p><b>Job Benefits</b></p><p>As a valued member of the Air France &amp; KLM team, you&rsquo;ll enjoy a comprehensive benefits package designed to support your well-being both in and out of the workplace. Take advantage of exclusive flight benefits that allow you to explore our global network of destinations. Plan for the future with our robust 401(k) program, and choose from a variety of medical, dental, and vision plans to fit your needs. We also offer access to our Employee Assistance Program and a wide range of employee discount perks. To support your work-life balance, we provide generous paid time off (PTO) and a paid lunch policy to ensure you have time to relax and recharge during your shift.</p><p>When applying, please ensure your resume is attached in .doc, .docx, or .pdf format only.</p><p><i>Air France and KLM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</i></p><p><i>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</i></p><p>Job Type: Full-time</p><p>Pay: $22.50 - $30.15 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Are you able to work late nights, weekends and holidays?</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Required)</li></ul><p>Work Location: In person</p>

Passenger Service Agent (Airline Industry)

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
The work of a Warehouse Agent includes the following: loading and unloading of cargo (mail, express, freight, and company material) on and off aircraft; the transporting of cargo between terminals and aircraft; the ramp transfers of cargo where required; the receiving, delivering, and physical handling of freight and company material, export at the designated docks, the completion of forms and messages related to and necessary for the performance of the designated locations of the functions described. May be assigned to perform routine cleaning of work areas, ramps, and facilities with or without powered equipment. May be assigned to assist in monitoring security of facility. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors&rsquo; activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.</p><p></p><p><br>
Curious to learn more about what we do, please click the link below:</p><p>
https://jobs.wfs.aero/content/Day-In-The-Life-Cargo/?locale=en_US</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Responsibilities</b></h2>
</div><div><ul><li>Responsible for moving air cargo within designated warehouse.</li><li>
Load and unload cargo from pallets and containers.</li><li>
Build up cargo for outbound flights.</li><li>
Break down cargo from import flights.</li><li>
Facilitate the loading and unloading of cargo to and from semitrucks.</li><li>
May operate basic cargo handling equipment such as forklift, aircraft pallets and pallet jacks.</li><li>
Check freight for proper piece count, weight, dimensions and documents as appropriate when accepting or delivering cargo.</li><li>
May transport cargo to and from aircraft driving 3,000 lb. vehicle using depth perception to negotiate vehicle with attached carts through congested area. Read &quot;off-load&quot; sheets to determine destination of cargo.</li><li>
While performing aircraft push-out and/or towing functions, engage in proper specific ground to cockpit communication via hand signals and voice commands, with and without, the assistance of sight or visual aids.</li><li>
Ability to understand and react to verbal commands and safety warnings, with and without, assistance of sight or visual aids.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>HS Diploma, GED or Equivalent.</li><li>
Must be at least 18 years of age.</li><li>
Valid driver's license.</li></ul><p></p><p><b><br>
**This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.**</b></p></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Ability to read, write, fluently speak and understand the English language.</li><li>
Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays, and days off.</li><li>
Ability to judge distances.</li><li>
Ability to successfully communicate with others.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift up to 70 lbs.</li><li>
Ability to work in a high-noise level environment.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Aitr Cargo Warehouse Agent

Air Cargo Union Warehouse Agent - LAX Cargo

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite &mdash; and it&rsquo;s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.
<p></p><p><b>Beverly Wilshire a Four Seasons Hotel
</b></p><p><b>Front Desk Agent
</b></p><p><b>Full-time
</b></p><p></p><p>The Beverly Wilshire a Four Seasons Hotel is looking for a Front Desk Agent who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Front Desk Agent reports to the Assistant Director of Rooms. Work authorization for the location is required.<br>
</p><p></p><p><b>Join Our Team<br>
</b></p><p></p><p>Located at the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe. Experience CUT, Wolfgang Puck's, and become part of a iconic hotel of the Four Seasons Portfolio.
</p><p>Work on a team that is built on mutual respect, collaboration, excellent service and passion for providing above and beyond guest experiences.
</p><p>Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine&rsquo;s 100 Best Companies to work for since 1998.
</p><p></p><p><b>Join a Diverse and Talented Team:
</b></p><p></p><p>Beverly Wilshire, A Four Seasons Hotel, is one of a kind - unique in the city, and possibly the world.
</p><p></p><p>At the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe.
</p><p></p><p>Passionate Four Seasons professionals ensure that every experience is unlike another, and every guest is the most important person in the room.
</p><p></p><p><b>Front Desk Receptionist:
</b></p><p></p><p>Beverly Wilshire, A Four Seasons Hotel, is seeking a highly motivated and service-minded individual to join Front Office Team.
</p><p></p><p>The Front Desk Receptionist welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons&rsquo; policies.
</p><p></p><p>Candidate is preferred to have previous experience in a luxury, fast paced environment. Availability to work overnight shifts required. Candidate must have authorization to work in the United States.
</p><p></p><p><b>Preferred Qualifications and Skills:
</b></p><p></p><p>We are looking for individuals with high organizational skills. Speaking, writing and reading English is required. This position requires an applicant with a flexible schedule and the ability to work different shifts including overnight, holidays and weekends.
</p><p></p><p>What to Expect: You Will&hellip;
</p><ul><li>Be part of a cohesive team with opportunities to build a successful career with global potential
</li><li>Have access to a robust benefit plan
</li><li>Have the opportunity to engage in diverse and challenging work
</li><li>Derive a sense of pride in work well done
</li></ul><p></p><p>Hourly Rate:
</p><p>First 9 months: $26.44 (80% of contract rate)
</p><p>Next 9 months: $29.74 (90% of contract rate)
</p><p>After completion of 18 months of service: 100% of contract rate.
</p><p></p><p>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
</p><p>Learn more about what it is like to work at Four Seasons &ndash; visit us:
</p><p>http://jobs.fourseasons.com
</p><p>http://www.linkedin.com/company/four-seasons-hotels-and-resorts
</p><p></p>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf</div><p></p>

Front Desk Agent

Godfrey Hotel Hollywood

<p>Job Summary:</p><p>We are seeking a highly organized and friendly Front Desk Agent/ Night Audit to join our dynamic hotel team. As the first point of contact for our guests, the Front Desk Agent plays a vital role in ensuring a welcoming and memorable experience for all visitors. The ideal candidate will have a strong background in hospitality management, excellent communication skills, and the ability to work effectively in a fast-paced environment.</p><p>Duties:</p><p>- Greet guests and provide a warm welcome to the hotel, ensuring a positive first impression.<br/>- Check guests in and out of the hotel, handling all relevant paperwork and administrative tasks.<br/>- Respond to guest inquiries and resolve any issues or concerns promptly.<br/>- Manage and maintain accurate records of guest information, including room assignments and special requests.<br/>- Utilize phone systems to handle internal and external calls, demonstrating exceptional phone etiquette.<br/>- Conduct night audits to ensure the accuracy of guest records and room inventory.<br/>- Provide guests with information on hotel facilities, services, and local attractions.<br/>- Maintain a clean and organized front desk area, ensuring a professional appearance at all times.<br/>- Collaborate with other hotel departments to ensure seamless guest services.<br/>- Communicate effectively with guests and colleagues in a multilingual environment, with a focus on hospitality.</p><p>Experience:</p><p>- Previous experience in a hotel or hospitality setting is essential for this role.<br/>- A strong background in hospitality management, with a focus on guest relations and hotel operations.<br/>- Experience with hotel management software and phone systems is desirable.<br/>- Bilingual or multilingual skills are highly valued, with the ability to communicate effectively with guests from diverse backgrounds.</p><p>Skills:</p><p>- Proven experience in hospitality management, with a focus on guest relations and hotel operations.<br/>- Strong communication skills, with the ability to work effectively in a fast-paced environment.<br/>- Experience with phone systems and excellent phone etiquette.<br/>- Proficiency in multiple languages, with a focus on hospitality.<br/>- Ability to work a variety of shifts, including evenings and weekends.<br/>- A keen eye for detail, with a focus on maintaining accurate records and ensuring a professional appearance.<br/>- A warm and welcoming demeanor, with a commitment to delivering exceptional guest experiences.</p><p>Job Types: Full-time, Part-time</p><p>Pay: From $22.00 per hour</p><p>Work Location: In person</p>

Front Desk Agent/ Night Audit

<div><div><h3 class="jobSectionHeader"><b>Who We Are</b></h3>
<p>
Gr0 is a Los Angeles-based full-service digital marketing agency built on a single premise: performance is the only metric that matters. Since our founding in 2020, we have grown into one of the most decorated and results-driven agencies in the country, offering the complete stack &mdash; GEO, SEO, paid search, paid social, link building, content, email, and creative &mdash; under one roof, tailored to brands at every stage.</p>
<h3 class="jobSectionHeader"><b>
GR0 By the Numbers</b></h3>
<p>
$1B+ generated for direct-to-consumer brands<br>
$500M+ in digital advertising managed<br>
1,200+ clients served since 2020<br>
95% average YoY growth for startup and small business clients<br>
70%+ of new clients come from existing client referrals &mdash; because the work speaks</p>
<h3 class="jobSectionHeader"><b>
About the Role</b></h3>
<p>
GR0 is hiring an Applied AI Engineering Intern to create disruptive new approaches to marketing across GEO, SEO, paid media, link building, and creative. This is not a pre-scoped internship &mdash; there is no &quot;starter project&quot; and no meetings to recap or spreadsheets to update. We are hiring someone who is obsessed with how AI is changing every facet of business, thrives on autonomy, and can walk in on day one, identify the highest-leverage bottleneck in modern marketing, and ship an AI-native system that changes how the work gets done. Someone to join our push to transform marketing forever.</p>
<h3 class="jobSectionHeader"><b>
Program Details</b></h3>
<p>
Duration: June 1, 2026 through July 31, 2026<br>
Schedule: Monday &ndash; Thursday, 8 hours/day<br>
Compensation: $45/hour</p>
</div>
<h3 class="jobSectionHeader"><b>What You'll Do:</b></h3><div>
<ul>
<li><div>Identify and attack the highest-leverage AI opportunities across GR0's service lines &mdash; from GEO visibility and LLM-optimized link building strategies to AI-automated paid media workflows and creative output modeling.</div>
</li>
<li><div>Create agentic workflows that take research to launch to iteration, with evaluation guardrails and client-facing controls.</div>
</li>
<li><div>Build functional tools and prototypes using LLM APIs (Claude, OpenAI GPT-o, Gemini) and agentic frameworks (LangChain).</div>
</li>
<li><div>Evaluate LLMs and help choose the right models for the right tasks &mdash; balancing cost, speed, and accuracy.</div>
</li>
<li><div>Get hands-on with RAG, web search integrations, and tool use (CRMs, calendars, and APIs).</div>
</li>
<li><div>Experiment with prompt frameworks and agent behaviors for real workflows like email generation, prospect research, and meeting scheduling.</div>
</li>
<li><div>Explore emerging modalities &mdash; voice AI, multi-modal reasoning, and what makes AI feel more human.</div>
</li>
<li><div>Design agent workflows that make smart decisions, self-optimize, and deliver real outcomes.</div>
</li>
<li><div>Build safety guardrails, fail-safes, and success metrics into AI systems.</div>
</li>
<li><div>Present ideas, experiments, and results to the broader team.</div>
</li>
</ul></div><h3 class="jobSectionHeader"><b>Who You Are:</b></h3><div>
<ul>
<li><div>Currently enrolled at a college or university.</div>
</li>
<li><div>Passionate about AI, machine learning, automation, or software development.</div>
</li>
<li><div>A self-starter who loves to tinker, build, and problem-solve &mdash; you define the problem, not just execute tasks.</div>
</li>
<li><div>Comfortable with ambiguity and able to thrive in a fast-paced.</div>
</li>
<li><div>Able to collaborate across disciplines and communicate clearly to both technical and non-technical stakeholders.</div>
</li>
<li><div>Experience with Python, APIs, or AI tools is a plus &mdash; but hunger to learn matters most.</div>
</li>
<li><div>Marketing fluency is a bonus, but what really counts is your ability to translate capability into measurable outcomes and adoption.</div>
</li>
</ul></div><h3 class="jobSectionHeader"><b>What Success Looks Like:</b></h3><div>
<ul>
<li><div>A production-grade prototype or internal tool that materially improves speed, quality, or performance in at least one channel (GEO/SEO/paid/creative). &ldquo;Production-grade&rdquo; here means: documented, measured, repeatable, and adopted by the team.</div>
</li>
<li><div>A clear evaluation story (dashboards, experiments, QA checks) showing what improved and why&mdash;reflecting the &ldquo;real-world impact&rdquo; and &ldquo;real-world problem&rdquo; framing in AI internship language.</div>
</li>
<li><div>A portfolio-quality artifact: a technical write-up, internal playbook, open-source demo, or client-facing capability&mdash;consistent with the way many AI internships emphasize dissemination, publication, or durable output.</div>
</li>
</ul></div><h3 class="jobSectionHeader"><b>Hiring Process:</b></h3><div>
<ul><li><b>Stage 1 (Recruiter Screen) </b><b>-</b> After you submit your application, our talent recruitment team will review and reach out to candidates. During this 30-minute phone call, we&rsquo;ll discuss your career journey and professional motivators while learning about GR0 overall.</li>
<li><b>Stage 2 (Hiring Manager Interview)</b> <b>-</b> You'll meet with the department lead to discuss your background, explore your experience in more detail, and share why you&rsquo;re a strong fit for the internship.</li>
<li><b>Stage 3 (Internship Extended)</b> <b>-</b> If a #GR0mance has brewed, we will extend an internship!</li>
</ul></div><div><h3 class="jobSectionHeader"><b>About Us</b></h3><br>
<div>
Headquartered in Los Angeles, California, GR0 is an award-winning digital marketing agency focused exclusively on igniting organic growth for direct-to-consumer and business-to-business startups and established brands. GR0 empowers these brands to build powerful online brands using a highly technical, best-in-class approach that delivers value and experience to consumers and engagement and sales for brands.</div><div><br>
GR0&rsquo;s notable awards and achievements include:</div><div><br>
Glassdoor&rsquo;s &ldquo;Top CEOs&rdquo; (2021)</div>
<div>
Clutch&rsquo;s &ldquo;Top 100 Fastest Growing Companies&rdquo; (2022)</div>
<div>
Comparably&rsquo;s &ldquo;Best Places to Work in Los Angeles&rdquo; (2021, 2022)</div>
<div>
Comparably&rsquo;s &ldquo;Best Company for Career Growth&rdquo; (2021)</div>
<div>
Built In&rsquo;s Moxie Women in Tech Awards (2021, 2022)</div>
<div>
Great Place to Work (2021, 2022, 2023, 2024)</div>
<div>
DotComm Awards (2023, 2024)</div>
<div>
Power Partner's (2024)</div>
<div>
Okendo Partner Award for Top Marketing Agency, North America (2026)</div>
</div>
<p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Applied AI Engineering Intern (On-site - Marina Del Rey)

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