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patient representative call center

Mount Sinai Medical Center

<div>As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:
8:30AM - 5 PM, Monday to Friday 
 
Hybrid opportunity to work from home after 6 months working at the hospital on Miami Beach.
 
 
Base salary PLUS new monthy and quarterly incentive progam!<div>
The Patient Representative supports patients by efficiently handling incoming calls, scheduling appointments accurately, and following established call flow and workflow processes. This role provides professional, empathetic service, utilizes call center and scheduling systems effectively, and ensures proper documentation, notes, and message handling. The representative adheres to schedule expectations, demonstrates strong communication and customer service skills, and follows escalation procedures when needed to support a positive patient experience.</div><h2 class="jobSectionHeader">
Position Responsibilities</h2><ul><li>
CALL FLOW - Can follow prescribed call flow for routine scheduling calls.</li><li>
PATIENT INTERACTIONS - Consistently demonstrates proper etiquette when receiving, transferring, or placing calls on hold.</li><li>
PATIENT EXPERIENCE (Empathy) - Has completed empathy training and understands the importance of this skill.</li><li>
SCHEDULING EXPERTISE - Demonstrates basic facility with the technology systems in making appointments.</li><li>
PROCESS COMPLIANCE - Consistently demonstrates compliance with workflow processes such as wrap codes, CRM, notes, and messages.</li><li>
APPOINTMENT ACCURACY - For a majority of appointments, is able to make appointments with the right physician within the right timeframe.</li><li>
ESCALATIONS - Demonstrates understanding of the escalation process for appointments.</li><li>
QUALITY ASSURANCE - Accepts quality assurance feedback and understands improvement opportunities.</li><li>
PROFESSIONALISM - Always acts professionally.</li><li>
SCHEDULE ADHERANCE - Adheres to schedule and is very reliable with attendance.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2>
Bilingual in Spanish<ul><li><h3 class="jobSectionHeader">
Education</h3><ul><li>
High School</li></ul></li><li><h3 class="jobSectionHeader">
Experience</h3><ul><li>
1 year of experience in Contact Center or similar role.</li><li>
Some knowledge of medical terminology or healthcare operations.</li><li>
Excellent communications skills. Adept at computer software including office automation tools. Track record of outstanding customer service</li></ul></li></ul>
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:<ul><li>
Health benefits</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Healthcare spending accounts</li><li>
Retirement plan</li><li>
Paid time off</li><li>
Pet Insurance</li><li>
Tuition reimbursement</li><li>
Employee assistance program</li><li>
Wellness program</li><li>
On-site housing for select positions and more!</li></ul>
Degree Requirements:
High School Diploma (Required)
Certification:</div>

Patient Representative Call Center

Leeds Professional Resources

<div>
 
 
 Job Overview
 
 
 
 We are seeking a dynamic and energetic Customer Service Representative to join our team! This is a high-volume inbound environment. This is a fully remote role, with the requirement that candidates reside in Miami, as a few days of in-house training may be required at the start. Equipment will be provided. Candidates
 
 must
 
 live within driving distance of Coral Gables, Florida.
 
 
 
 
 
 
 Duties
 
 
 <ul>
 <li>
 Handle a high volume of inbound customer calls
 </li>
 <li>
 Respond to customer inquiries via email
 </li>
 <li>
 Provide updates on products and order delivery status
 </li>
 <li>
 Deliver clear, professional, and accurate communication at all times.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Excellent English communication skills (verbal and written)
 </li>
 <li>
 Strong grammar and attention to detail
 </li>
 <li>
 Prior customer service or call center experience preferred
 </li>
 <li>
 Ability to work in a
 
 quiet, professional home environment
 
 </li>
 <li>
 Comfortable managing a fast-paced, high-volume workload
 </li>
 </ul>
 
 
 
 
 If you&rsquo;re looking for a remote opportunity with steady hours and long-term potential, then apply today!
 
</div>

Customer Service Specialist

University of Miami

CORE JOB SUMMARY The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.CORE JOB FUNCTIONS 1. Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.2. Contacts patients&rsquo; families or physicians&rsquo; offices to obtain missing insurance information.3. Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.4. Collaborates with scheduling departments to identify add-on patients.5. Obtains necessary authorizations, pre-certifications, and referrals.6. Notifies patients of liabilities and collects funds.7. Maintains appropriate records, files, and accurate documentation in the system of record.8. Adheres to University and unit-level policies and procedures and safeguards University assets.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONS Education:High school diploma or equivalentCertification and Licensing:Not ApplicableExperience:Minimum 2 years of relevant experienceKnowledge, Skills and Attitudes:&middot; Knowledge of generally accepted accounting procedures and principles.&middot; Skill in completing assignments accurately and with attention to detail.&middot; Ability to process and handle confidential information with discretion.&middot; Ability to work independently and/or in a collaborative environment.&middot; Ability to communicate effectively in both oral and written form.DEPARTMENT ADDENDUMDepartment Specific Functions1. Projects a welcoming professional demeanor.2. Interacts and works effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience.3. Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment.4. Performs pre-service validation prior to patient&rsquo;s appointment for in person or virtual visits.5. Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely.6. Coordinates patient flow to ensure timely check-in and arrival to service area.7. Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information.8. Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed.9. Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered including but not limited to: to Consent for Treatment and Conditions of Admissions, Advance Directives, HIPAA Notice of Privacy, No Surprise Billing, Good Faith Estimate, Off Campus Medicare Co-insurance and Advance Beneficiary Notices, and Medicare Secondary Payer Questionnaire.10. Serves as gatekeeper, performs insurance verification, and obtains referrals and/or authorizations as needed.11. Provides financial counseling services at check-in, explains benefits, creates estimates, and notifies patients of self-pay liabilities including co-pays, deductibles, co-insurances, global self-pay packages, and previous balances for both hospital technical and professional components and collects thereby reducing AR, Bad Debt, and collection costs by collecting patient&rsquo;s financial responsibility upfront.12. Promotes the use of effective methods of communication and collaborates with providers and clinical team schedulers in coordinating and scheduling complex follow up care onsite or remotely.13. Handles high volume of incoming and outgoing calls promptly. Answers and triages incoming calls, listens to patient/customers&rsquo; needs, responds to questions, provides helpful solutions, directs calls, and documents messages using appropriate software in accordance with established protocol.14. Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits.15. Assists department in meeting all established key performance indicator goals: Co-pay, Previous Balances, Estimate Collections, Patient Satisfaction, Accuracy Rates, and Processing Time.16. Maintains a close working relationship and open communication with all members of the healthcare team to ensure a seamless check in, check out, clinic flow and positive experience for patients and caregivers.17. Recognize, analyze, solve, and de-escalate issues that may arise during workday by applying sound judgement and critical thinking.18. Ensures proper physical distancing is always maintained following established guidelines.19. Works with healthcare team to resolve unique situations and troubleshoot issues.20. Cross trained to carry out all Front-End Revenue Cycle and Clinical Support functions and able to float across all areas and assist as needed.21. Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.AREA SPECIFICER &middot; Must possess a good understanding of the unique characteristics and operations of the Emergency Room to proficiently support.&middot; Proficient knowledge of ASAP module.&middot; Must be flexible and adjust to rotating schedules evenings, weekends, and holidays.&middot; Able to perform ADT functions (as described under Admitting section) afterhours, weekends, and holidays.&middot; Must adhere to PPE requirements as dictated by the specific situation.ADMITTING&middot; Must possess a good understanding of the unique characteristics and operations of Admitting to proficiently support the area.&middot; Proficient knowledge of ADT module.&middot; On-call and rotating schedule for evenings, weekends, and holidays.&middot; Explains and obtains patient acknowledgment for all required regulatory documents including but not limited to the HIPAA Facility Directory Form, and CMS MOON, HOON, and IMM notices. &middot; Obtains information from patient to complete Patient Self Determination Checklist and collects and scans pertinent documents. &middot; Responsible for obtaining, confirming, and documenting eligibility and benefits, and providing health plan admission notification.&middot; Responsible for pre-admissions log to include benefits, specialty, and financial clearance. &middot; Coordinates with bed control on bed availability.&middot; Collaborates with Transfer Center on all incoming transfers to finalize transfer requests.&middot; Responsible for processing admissions orders received via in-basket messaging.&middot; Extensive collaboration with providers, nursing unit, and utilization review department in coordinating admissions.CTU&middot; Must possess a good understanding of the unique characteristics and operations of CTU to proficiently support the area.HOSPITAL BASED CLINIC&middot; Must possess a good understanding of the unique characteristics and operations of the hospital-based department/clinic/division to proficiently support the area.PRACTICE BASED CLINIC&middot; Must possess a good understanding of the unique characteristics and operations of the practice-based department/clinic/division to proficiently support the area.REMOTE BASED&middot; Must possess a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and Clinical Support remote functions.Department Specific Qualifications Education:High School diploma or equivalentCertification and Licensing:Not ApplicableExperience:Minimum 2 year of relevant experience.Any appropriate combination of relevant education, experience or certification may be considered.A highly motivated individual with the ability to obtain HFMA Patient Access Essentials certification and satisfactorily demonstrate outstanding interpersonal skills with a commitment to service excellence and meeting departmental and individual goals may be considered.Knowledge, Skills and Attitudes:&middot; TIER 1 essential worker that provides critical functions that cannot be paused in traditional and non-traditional healthcare settings.&middot; Subject to potential contact/exposure to pandemics and patients with contagious diseases.&middot; Able to be available 30 minutes prior to opening and after clinic ends, which fluctuates depending on clinic and provider, in addition to weekends, evenings, holidays, and during disastrous events (e.g., hurricanes, pandemics, etc.)&middot; Able to float and provide coverage without advance notice based on daily organizational needs, including working in offsite locations, tents or having to come onsite if working remotely.&middot; Onsite presence may be required to fulfill role regarded as vital in the delivery of healthcare services regardless of environmental conditions.&middot; Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.&middot; Outstanding interpersonal and customer service skills with a commitment to service excellence.&middot; Excellent critical thinking, analytical, troubleshooting, and problem-solving skills.&middot; Computer literate with the ability to acquire proficiency utilizing multiple systems and technology.&middot; Able to handle multiple tasks, software systems, and technologies simultaneously in a fast paced, constantly changing environment.&middot; Ability to work as an integral team member under minimal supervision, in a fast-paced, complex, and highly stressful environment.&middot; Knowledge of generally accepted accounting principles with excellent mathematical and cash management skills.&middot; Ability to establish and maintain effective working relationships with physicians, co-workers, other departments, and patients of all ages, and from across a broad range of cultural and social economic backgrounds.&middot; Skill in completing assignments accurately with attention to detail.&middot; Ability to work independently and/or in a collaborative environment.&middot; Adherence to punctuality and attendance standards, remaining flexible to meet departmental needs and ensure appropriate clinic flow.PHYSICAL REQUIREMENTS/ WORKING ENVIRONMENTThe following sections capture the physical demands and working environment that are required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Working ConditionsEnvironmental DimensionNeverOccasionallyFrequentlyConstantlyConditions of extreme heat or extreme coldXWet/Humid conditionsXFumes/Dust/Dirt/SmokeXConfined areasXHigh placesXEquipment in motionXHigh noise levelsXEnvironmental hazardsXExposure to TBXExposure to Blood-borne PathogensXExposure to Radiant EnergyXOutdoor/Exposed areasXEquipment UsedEquipment UsedNeverOccasionallyFrequentlyConstantlyVehicle TypeOperate vehicles (Select Vehicle)XUse hand toolsXUse power toolsXPhysical RequirementsPhysical DimensionNeverOccasionallyFrequentlyConstantlyWeightSittingXStandingXWalkingXStooping/ClimbingXCarryingX20 lbsKneelingXCrouchingXBendingXCrawlingXReachingXHandlingXSensory RequirementsSensory DimensionNeverOccasionallyFrequentlyConstantlyVision TypeVisionXNearDepth PerceptionXColor VisionXPeripheralXConcentrationXUse of keyboard or touchscreenXTalkingXFeelingXSmellingXThe above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.End of Job DescriptionJob Type: Full-timePay: $18.81 - $24.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Patient Access Representative 2

Nicklaus Children's Health System

<div><h2 class="jobSectionHeader"><div>Description</div></h2>
Job Summary<ul><li>This position is Part Time (20 hours weekly). Typically works Monday through Friday schedule.</li></ul>
The Telehealth Baby Step Program RN interacts on-site face-to-face with physicians, staff, and healthcare professionals in planning, providing, promoting, and supporting families being discharged from the Neonatal Intensive Care Unit (NICU). Establishes strong in-person connection with families at the bedside to introduce the Baby Steps program, build rapports, and ensure understanding of the program's structure and goals - this face-to-face engagement is a critical element for program success. Develops and fosters communication and relationships to promote access to Baby Steps services, which continue through virtual care. Responsible for scheduling, registration and coordination of Telehealth consultations to support the infant's transition from NICU to the home environment.
Job Specific Duties<ul><li>
Contacts new and existing patients via phone/e-mail to communicate TeleHealth consult requirements.</li><li>
Meets families in-person at the bedside.</li><li>
Serves as a liaison between patients, families, physicians, and interdisciplinary teams.</li><li>
Ensures connectivity success and requirements completion before each TeleHealth call.</li><li>
Completes post-TeleHealth call patient documentation.</li><li>
Assists with TeleHealth training.</li><li>
Supports in call center customer support including information and technical troubleshooting calls. Escalates technical issues to Web Development Team as needed for resolution.</li><li>
Identifies and eliminates health care system barriers to ensure timely access to quality medical and clinical care.</li><li>
Identifies, informs &amp; educates patients about their disease. Provides educational materials to parents. Develops care plans to enhance education &amp; satisfaction; addresses clinical concerns.</li><li>
Serves as a nurse liaison to facilitate services on patient management and leads in the coordination of complex care across a continuum of care from admission and procedure through outpatient follow-up.</li><li>
Ensures clinical protocols to refer patients to appropriate specialist for diagnosis and treatment. Assists patients/families in obtaining referrals/appointments with needed specialists.</li><li>
Coordinates with NICU Nurse Navigator Rounds: RN is expected to participate in NICU complex care rounds in order to understand clinical care and progress of NICU infant, anticipate upcoming discharge, and develop relationships with clinical team caring for infant.</li><li>
Responsible for documenting the encounter in real time in the clinical record. Additionally, collects and tracks patient- and encounter-specific information required for evaluation and metrics.</li><li>
Helps to disseminate Baby Steps work including but not limited to: conference attendance and presentation, manuscript development, grant development, webinars, podcasts.</li></ul><h2 class="jobSectionHeader"><div>
Qualifications</div></h2>
Minimum Job Requirements<ul><li>
Bachelor's Degree in Nursing</li><li>
RN Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) - maintain active and in good standing throughout employment</li><li>
American Heart Association BLS - maintain active and in good standing throughout employment</li><li>
Neonatal Resuscitation Program (NRP) required within 1 year of hire - maintain active and in good standing throughout employment</li><li>
2-4 years of NICU RN experience</li><li>
Bilingual in English and Spanish</li></ul>
Knowledge, Skills, and Abilities<ul><li>
Specialty Certification preferred.</li><li>
Pediatric nursing in an Acute Care setting preferred.</li><li>
Experience in video teleconferencing/telemedicine or audio-visual operations preferred.</li><li>
Exceptional customer service skills.</li><li>
Exceptional resourcefulness and sensitivity to diverse cultural norms and belief systems.</li><li>
Ability to communicate diplomatically within a multi-functional team.</li><li>
Ability to work in a fast-paced environment meeting multiple deadlines.</li><li>
Excellent problem-solving ability in a broad range of areas to address all of the potential problems that might arise (scheduling conflicts, communication problems, technical problems, etc.).</li><li>
Ability to adapt to the current technology and TeleHealth programs to region&rsquo;s situation and needs of all participants.</li><li>
Ability to effectively communicate complex technology concepts to diverse audiences.</li><li>
Excellent organizational ability to develop a system with minimal support.</li><li>
Proficiency in Microsoft Office (Word, Excel, &amp; PowerPoint).</li></ul> 
 
 
<h2 class="jobSectionHeader"><div>Job:</div></h2>
Nursing - Clinical 
<h2 class="jobSectionHeader"><div>
Department:</div></h2>
NEONATAL ICU-2100-620010 
<h2 class="jobSectionHeader"><div>
Job Status:</div></h2>
Part Time with Benefits</div>

RN- Telehealth Baby Step Program (Part Time, Days)

North Shore Medical Center

<div>We are North Shore Medical Center. Our primary function is to offer continuous nursing, medical, and other health and social services on a 24-hour basis, under physician directed care and RN supervision.
We focus on providing care for patients who are not in the acute phase of illness or requiring services in a hospital and who require primary, restorative, or skilled nursing services on an inpatient or custodial care basis. Our goal is to help our patients reach a degree of self-care in essential daily living.
We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities.
WHAT WE OFFER<ul><li>
Essential/stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members (including Full-Time and Part-Time) can benefit from.</li><li>
Comprehensive Employee Benefits: Full-Time employees are eligible for various plans for medical, dental, and vision insurance.</li></ul>
The Patient Care Technician is responsible for providing patient care related services and clerical support under the direction of a Registered Nurse including but not limited to services relative to hygiene, nutrition, ambulation, elimination, safety, and supply and office maintenance.
PRIMARY RESPONSIBILITIES
Provides patient care related support including services relative to hygiene, nutrition, ambulation, elimination and safety as directed by a Registered Nurse per established departmental guidelines and competencies.
Documents appropriately into patient record charting based on skill level and follows established standards and guidelines of the Nursing Services department.
Maintains appropriate supplies and equipment on the division and performs inventory and ordering as directed by the manager or designee.
Answers call lights and responds to patient needs in timely manner.
Successfully completes job duties within assigned shift; keeps RN informed of pertinent information or needs that may require follow-up, including pain management.
Demonstrates unit-defined competencies as required.
As assigned enter charges on the computer, answer the telephone and perform other clerical duties per established department practices.
Performs other duties as assigned. 
POSITION QUALIFICATIONS (including required licenses/certifications, education and job knowledge/experience):
High School Diploma
Current Florida CNA License
Current BLS Certification
Effective oral communication skills in the English Language
Basic computer skills required
Recent hospital experience is preferred.
Excellent communication skills to interact verbally with patients, visitors and staff.
Ability to manage time and organize daily schedule to meet productivity standards.
A positive, service attitude towards patients, team members and customers.
Verbal ability to understand oral and written instructions related to job responsibilities.
Good interpersonal and organizational skills.
Flexibility, versatility, and reliability as a team player.</div>

Patient Care Technician, Tower 3 Full Time, Night Shift, Job ID 1724183

Patient Care Technician, Tower 1 Full Time, Night Shift, Job ID 1724113

Leon Medical Centers

<div><div><div>Dispatch Representative &ndash; Join a Team That Makes a Daily Impact</div><div></div><div> 
Are you passionate about coordination, problem‑solving, and keeping operations running smoothly? 
Do you thrive in a fast‑paced environment where every decision helps improve the lives of patients?
If so, we want you on our team!
We&rsquo;re seeking a highly organized, proactive, and service‑oriented Dispatch Representative to support our operations across Miami‑Dade County. In this role, you will be the central hub that ensures efficient routing, timely deliveries, and exceptional service for our patients. 
What You&rsquo;ll Do<div> 
As our Dispatch Representative, you will be responsible for:<ul><li>
Assigning orders to Patient Care Technicians based on territory, schedules, and order notes</li><li>
Monitoring and adjusting routes to ensure efficient and timely deliveries</li><li>
Handling ETA calls, patient concerns, and supporting technicians in real time</li><li>
Re‑routing, rescheduling, and documenting orders across all systems</li><li>
Providing daily operational updates to the Director of Operations</li><li>
Coordinating vehicle maintenance, repairs, and monthly truck audits</li><li>
Assisting Patient Care Representatives with order coordination and information</li><li>
Monitoring weekly analyzer calibrations and reporting results</li><li>
Adhering to company safety protocols, confidentiality standards, and compliance procedures</li><li>
Participating in meetings, line‑ups, and other operational activities</li></ul>
You play a vital role in ensuring that patients receive the care and equipment they need&mdash;quickly, safely, and reliably.</div> 
Why You&rsquo;ll Love Working With Us</div><div><ul><li>
Be part of a mission‑driven team dedicated to improving patient lives</li><li>
Work in a collaborative environment with opportunities to grow</li><li>
Make a meaningful impact every single day</li></ul></div></div><div> 
What We&rsquo;re Looking For<div><ul><li>
Valid and clear state driver&rsquo;s license (minimum of 3 years)</li><li>
Strong organizational and communication skills</li><li>
Ability to work independently and stay motivated</li><li>
Flexible schedule and reliable attendance</li><li>
Fluency in English and Spanish</li><li>
High School Diploma/GED</li><li>
Commitment to company compliance, ethics, and confidentiality</li></ul>
Work Environment &amp; Physical Requirements<div> 
This position involves activities such as standing, walking, lifting, bending, reaching, and using technology. 
Work hours may vary based on operational needs; full‑time employees must complete a 40‑hour workweek. 
You will work indoors and follow strict safety and infection‑control protocols.</div></div></div></div>

Dispatch Representataive

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