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patient service representative

CAMILLUS HEALTH CONCERN

<div><div><div><div>PATIENT SERVICE REPRESENTATIVE (PSR)</div><div></div><div> 
Position Summary: 
The PSR is responsible for a variety of activities related to patient registration and care. The primary function of the PSR is to handle new and current patients arriving at Camillus Health. Responsibilities include but are not limited to responding to new and existing patient inquiries, handling patient concerns, rescheduling requests while meeting performance metrics and quality service goals in a team atmosphere. 
</div> 
<div><div>Responsibilities:<ul><li>
Comply with the Mission and work in the Core Values of Saint John of God.</li></ul><ul><li>
Utilize the Patient Services Customer Service Standards during all interactions with patients, visitors, volunteers, students, and co-workers</li><li>
Facilitate patient registration and maintain the confidentiality of patients</li><li>
Conduct financial assessments, collect, and record patient fees.</li><li>
Maintain relevant statistics/logs</li><li>
Perform billing for assigned providers. Ensure that billing is current and accurate to meet the policy guidelines for posting.</li></ul><ul><li>
Task providers on unresolved encounters, pending charges.</li><li>
Communicate with CH program managers on appointment schedules including no-shows and broken appointments.</li></ul><ul><li>
Call to confirm calls</li><li>
Run meaningful use reports to ensure that Objective 8 and 9 is within compliance.</li></ul><ul><li>
Clerical duties such as scanning documents to Patient&rsquo;s chart.</li></ul><ul><li>
Implement Medicaid and other manage care activities, including Medicaid (insurance) verification, eligibility screening and enrollment, also disenrollment procedures</li><li>
Provide information on services available at Camillus and in the community</li><li>
Schedule new and follow-up patient appointments as needed.</li><li>
Perform any other department or agency related duties or special projects as directed by Supervisor.</li></ul></div></div><div><div> 
Requirements:<ul><li>
Associates Degree, Bachelor&rsquo; preferred</li><li>
Equivalent work experience in customer service will be considered</li><li>
Bilingual (English/Spanish), Creole a plus</li><li>
Demonstrated ability to work effectively in a team environment</li><li>
Strong interpersonal and communication skills</li><li>
Strong organizational skills</li></ul></div></div><div><div> 
Preferred Qualifications:<ul><li>
Culturally sensitive to the needs of underserved populations</li><li>
Work effectively and productively in a team environment</li><li>
Prior patient care experience with underserved population</li><li>
Excellent interpersonal skills</li><li>
Excellent organizational skills</li></ul></div></div></div></div> 

Primary Site: Monday, Tuesday, Thursday, and Friday from 8:00 AM to 5:00 PM; Wednesday from 8:00 AM to 7:00 PM.</div>

PATIENT SERVICE REPRESENTATIVE

University of Miami

CORE JOB SUMMARY The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.CORE JOB FUNCTIONS 1. Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.2. Contacts patients&rsquo; families or physicians&rsquo; offices to obtain missing insurance information.3. Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.4. Collaborates with scheduling departments to identify add-on patients.5. Obtains necessary authorizations, pre-certifications, and referrals.6. Notifies patients of liabilities and collects funds.7. Maintains appropriate records, files, and accurate documentation in the system of record.8. Adheres to University and unit-level policies and procedures and safeguards University assets.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONS Education:High school diploma or equivalentCertification and Licensing:Not ApplicableExperience:Minimum 2 years of relevant experienceKnowledge, Skills and Attitudes:&middot; Knowledge of generally accepted accounting procedures and principles.&middot; Skill in completing assignments accurately and with attention to detail.&middot; Ability to process and handle confidential information with discretion.&middot; Ability to work independently and/or in a collaborative environment.&middot; Ability to communicate effectively in both oral and written form.DEPARTMENT ADDENDUMDepartment Specific Functions1. Projects a welcoming professional demeanor.2. Interacts and works effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience.3. Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment.4. Performs pre-service validation prior to patient&rsquo;s appointment for in person or virtual visits.5. Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely.6. Coordinates patient flow to ensure timely check-in and arrival to service area.7. Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information.8. Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed.9. Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered including but not limited to: to Consent for Treatment and Conditions of Admissions, Advance Directives, HIPAA Notice of Privacy, No Surprise Billing, Good Faith Estimate, Off Campus Medicare Co-insurance and Advance Beneficiary Notices, and Medicare Secondary Payer Questionnaire.10. Serves as gatekeeper, performs insurance verification, and obtains referrals and/or authorizations as needed.11. Provides financial counseling services at check-in, explains benefits, creates estimates, and notifies patients of self-pay liabilities including co-pays, deductibles, co-insurances, global self-pay packages, and previous balances for both hospital technical and professional components and collects thereby reducing AR, Bad Debt, and collection costs by collecting patient&rsquo;s financial responsibility upfront.12. Promotes the use of effective methods of communication and collaborates with providers and clinical team schedulers in coordinating and scheduling complex follow up care onsite or remotely.13. Handles high volume of incoming and outgoing calls promptly. Answers and triages incoming calls, listens to patient/customers&rsquo; needs, responds to questions, provides helpful solutions, directs calls, and documents messages using appropriate software in accordance with established protocol.14. Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits.15. Assists department in meeting all established key performance indicator goals: Co-pay, Previous Balances, Estimate Collections, Patient Satisfaction, Accuracy Rates, and Processing Time.16. Maintains a close working relationship and open communication with all members of the healthcare team to ensure a seamless check in, check out, clinic flow and positive experience for patients and caregivers.17. Recognize, analyze, solve, and de-escalate issues that may arise during workday by applying sound judgement and critical thinking.18. Ensures proper physical distancing is always maintained following established guidelines.19. Works with healthcare team to resolve unique situations and troubleshoot issues.20. Cross trained to carry out all Front-End Revenue Cycle and Clinical Support functions and able to float across all areas and assist as needed.21. Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.AREA SPECIFICER &middot; Must possess a good understanding of the unique characteristics and operations of the Emergency Room to proficiently support.&middot; Proficient knowledge of ASAP module.&middot; Must be flexible and adjust to rotating schedules evenings, weekends, and holidays.&middot; Able to perform ADT functions (as described under Admitting section) afterhours, weekends, and holidays.&middot; Must adhere to PPE requirements as dictated by the specific situation.ADMITTING&middot; Must possess a good understanding of the unique characteristics and operations of Admitting to proficiently support the area.&middot; Proficient knowledge of ADT module.&middot; On-call and rotating schedule for evenings, weekends, and holidays.&middot; Explains and obtains patient acknowledgment for all required regulatory documents including but not limited to the HIPAA Facility Directory Form, and CMS MOON, HOON, and IMM notices. &middot; Obtains information from patient to complete Patient Self Determination Checklist and collects and scans pertinent documents. &middot; Responsible for obtaining, confirming, and documenting eligibility and benefits, and providing health plan admission notification.&middot; Responsible for pre-admissions log to include benefits, specialty, and financial clearance. &middot; Coordinates with bed control on bed availability.&middot; Collaborates with Transfer Center on all incoming transfers to finalize transfer requests.&middot; Responsible for processing admissions orders received via in-basket messaging.&middot; Extensive collaboration with providers, nursing unit, and utilization review department in coordinating admissions.CTU&middot; Must possess a good understanding of the unique characteristics and operations of CTU to proficiently support the area.HOSPITAL BASED CLINIC&middot; Must possess a good understanding of the unique characteristics and operations of the hospital-based department/clinic/division to proficiently support the area.PRACTICE BASED CLINIC&middot; Must possess a good understanding of the unique characteristics and operations of the practice-based department/clinic/division to proficiently support the area.REMOTE BASED&middot; Must possess a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and Clinical Support remote functions.Department Specific Qualifications Education:High School diploma or equivalentCertification and Licensing:Not ApplicableExperience:Minimum 2 year of relevant experience.Any appropriate combination of relevant education, experience or certification may be considered.A highly motivated individual with the ability to obtain HFMA Patient Access Essentials certification and satisfactorily demonstrate outstanding interpersonal skills with a commitment to service excellence and meeting departmental and individual goals may be considered.Knowledge, Skills and Attitudes:&middot; TIER 1 essential worker that provides critical functions that cannot be paused in traditional and non-traditional healthcare settings.&middot; Subject to potential contact/exposure to pandemics and patients with contagious diseases.&middot; Able to be available 30 minutes prior to opening and after clinic ends, which fluctuates depending on clinic and provider, in addition to weekends, evenings, holidays, and during disastrous events (e.g., hurricanes, pandemics, etc.)&middot; Able to float and provide coverage without advance notice based on daily organizational needs, including working in offsite locations, tents or having to come onsite if working remotely.&middot; Onsite presence may be required to fulfill role regarded as vital in the delivery of healthcare services regardless of environmental conditions.&middot; Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.&middot; Outstanding interpersonal and customer service skills with a commitment to service excellence.&middot; Excellent critical thinking, analytical, troubleshooting, and problem-solving skills.&middot; Computer literate with the ability to acquire proficiency utilizing multiple systems and technology.&middot; Able to handle multiple tasks, software systems, and technologies simultaneously in a fast paced, constantly changing environment.&middot; Ability to work as an integral team member under minimal supervision, in a fast-paced, complex, and highly stressful environment.&middot; Knowledge of generally accepted accounting principles with excellent mathematical and cash management skills.&middot; Ability to establish and maintain effective working relationships with physicians, co-workers, other departments, and patients of all ages, and from across a broad range of cultural and social economic backgrounds.&middot; Skill in completing assignments accurately with attention to detail.&middot; Ability to work independently and/or in a collaborative environment.&middot; Adherence to punctuality and attendance standards, remaining flexible to meet departmental needs and ensure appropriate clinic flow.PHYSICAL REQUIREMENTS/ WORKING ENVIRONMENTThe following sections capture the physical demands and working environment that are required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Working ConditionsEnvironmental DimensionNeverOccasionallyFrequentlyConstantlyConditions of extreme heat or extreme coldXWet/Humid conditionsXFumes/Dust/Dirt/SmokeXConfined areasXHigh placesXEquipment in motionXHigh noise levelsXEnvironmental hazardsXExposure to TBXExposure to Blood-borne PathogensXExposure to Radiant EnergyXOutdoor/Exposed areasXEquipment UsedEquipment UsedNeverOccasionallyFrequentlyConstantlyVehicle TypeOperate vehicles (Select Vehicle)XUse hand toolsXUse power toolsXPhysical RequirementsPhysical DimensionNeverOccasionallyFrequentlyConstantlyWeightSittingXStandingXWalkingXStooping/ClimbingXCarryingX20 lbsKneelingXCrouchingXBendingXCrawlingXReachingXHandlingXSensory RequirementsSensory DimensionNeverOccasionallyFrequentlyConstantlyVision TypeVisionXNearDepth PerceptionXColor VisionXPeripheralXConcentrationXUse of keyboard or touchscreenXTalkingXFeelingXSmellingXThe above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.End of Job DescriptionJob Type: Full-timePay: $18.81 - $24.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Patient Access Representative 2

MCT Express, Inc.

<div><div><div><div><div>Job Code/Grade:</div><div> 

140628</div><div> 

Pay Status/FLSA Code:</div><div> 

Non-Exempt</div></div><div> 
<div>
Position Title:</div><div> 

Transport Coordinator</div><div> 

Reports To:</div><div> 

Operations Manager</div></div><div> 
<div>
Job Family:</div><div> 

Communications</div><div> 

Reviewed &amp; Updated:</div><div> 

04/01/2026
</div>
</div> 
</div></div>Position Summary: 
Manages the logistics of medical transportation, acting as the bridge between dispatch, medical crews, and facilities. Will prioritize transport requests, assign resources, monitor crews, and ensure compliance with safety regulations. 


Key Responsibilities: 
The Transport Coordinator may be assigned one of more duties. These duties include, but are not limited to, the following:
<ul>
<li>Receive and prioritizes all incoming telephone calls. Demonstrates the ability to effectively channel emergency and non-emergency calls to appropriate personnel.</li>
<li>Effectively triages all in coming requests for service according to the CBD (Criteria Based Dispatch) for individual counties. Training will be provided for employees.</li>
<li>Communications with dispatchers, medical crews, and facilities consistently and efficiently to manage patient transfers.</li>
<li>Obtains required information from party requesting medical transport (as set forth by communications manager).</li>
<li>Participate in training programs as required.</li>
<li>Prepare and complete reports stating progress, problems and statistics for review by appropriate managers and supervisors.</li>
<li>Perform basic data entry; demonstrate ability to learn new computer programs and perform some advanced data entry.</li>
<li>Enter transport data into CAD systems, maintain records, and ensure regulatory compliance</li>
<li>Monitor the workload of transport resources to ensure equitable distribution and maintain communication equipment.</li>
<li>Assist in organizing patient throughput to improve care delivery and safety.</li></ul> 


Qualifications: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The individual in this position must possess the following qualifications:
<ul>
<li>Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers. Excellent ability to communicate and work cohesively across Department lines.</li>
<li>Must have computer competency including proficiency with Microsoft Suite, and understanding of database programs.</li>
<li>Typing 40 wpm (minimum).</li>
<li>Must have the ability to consistently deliver outstanding customer service to all internal and external customers.</li>
<li>Highly dependable and ability to meet internal deadlines consistently.</li>
<li>Strong organization skills and attentiveness to detail.</li>
<li>Flexible and adaptable, willing and able to adjust to rapidly changing priorities.</li>
<li>Must have the ability to work independently as well as in groups. Ability to maintain a professional manner and appearance at all times.</li>
<li>Knowledge: Familiarity with medical terminology and emergency medical services procedures</li>
<li>Skills: Strong communication skills, computer literacy, and the ability to triage tasks in high-stress environments.</li>
<li>One to two years of EMS and/or dispatch related experience and/or training preferred.</li>
<li>Knowledge of CAD system and range of software recommended.</li>
<li>Must have the ability to distinguish color differences as the CAD computer uses multiple colors to distinguish the status of ambulances.</li>
<li>Have no non-correctable deficiency in normal vision.</li>
<li>Be able to function in a high stress environment where the work goes from minimal to overload within moments.</li>
<li>Have no hearing impairment that would interfere with using a normal telephone and/or working a radio channel simultaneously.</li>
<li>Must have a mature, courteous, and decisive nature in order to provide maximum customer service under stressful conditions.</li></ul> 


Education Requirements: 
The individual in this position must possess the following education requirements:
<ul>
<li>High school diploma or general education degree (GED).</li></ul> 


Physical Requirements:

The physical demands described here are representative of those that must be met by the individual to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/ or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Occasionally: Must have the ability to lift, carry and balance up to 15 pounds.

Frequently: Good manual dexterity, typing wpm 40, with the ability to perform all tasks related to the position of Dispatcher.

Constantly: Ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition. 


Cognitive/Psychosocial Requirements: 
The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Occasionally: Memorization, critical judgment, problem solving.

Frequently: Simple and complex mathematic skills, reasoning, ability to read, interpret and correspond in various written communication formats.

Constantly: Logic, ethical judgment and reasoning, active listening skills, decision making, ability to communicate effectively in written and verbal formats. 


Clinical Requirements: 
N/A 


Equipment Operated: 
The individual in this position must be familiar with using the following equipment to perform the essential functions of this job.

Occasionally: Fax machine, copy machine, hole-punch, calculator, laminator.

Frequently: Printer, clock.

Constantly: Computer, telephone 


Working Conditions: 
The working environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel approximately 0% of time. 


Environmental Conditions: 
While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock.
The noise level in the work environment is moderate to loud.

The statements in this document are intended to describe the general nature and level of work performed by individuals assigned to the classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This document in no way constitutes a contract of employment. MCT Express reserves the right to modify job descriptions, policies or any other procedural documents at any time, for any reason without prior notice.</div>

Transport Coordinator

AT&T

<div>This hybrid-remote position reports to our 600 NW 79th Avenue, Miami, FL 33126 location. If selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.
This is your opportunity to be the voice of AT&amp;T &ndash; a global leader in communications and technology. As a member of our team, you&rsquo;ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Pay Transparency:
Our premier service consultant position earns $19.88 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&amp;T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You&rsquo;ll Make an Impact:
As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you&rsquo;ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like:<ul><li>
Handle customer interactions (calls, chats, emails) in a fast-paced environment.</li><li>
Identify upselling opportunities and close deals to reach your sales and commissions targets.</li><li>
Accurately resolve issues related to service, billing, payments, and collections.</li><li>
Explain bills and product features clearly.</li><li>
Troubleshoot basic problems and seek higher support if needed.</li><li>
Build customer confidence and loyalty by resolving issues.</li><li>
Support various customer inquiries, including technical issues.</li><li>
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.</li><li>
Paid training to set you up for success.</li></ul>
Key expectations to succeed:<ul><li>
Commissioned sales experience highly preferred</li><li>
Unwavering Customer Focus</li><li>
Strong Work Ethic</li><li>
Adaptability</li><li>
Problem-Solving Skills</li><li>
Attention to Details</li></ul> 
Joining our team comes with amazing perks and benefits:<ul><li>
Medical/Dental/Vision coverage</li><li>
401(k) plan</li><li>
Employee discounts up to 50% off on eligible AT&amp;T mobility plans and accessories, AT&amp;T internet (and fiber where available) and AT&amp;T home phone</li><li>
Tuition reimbursement program</li><li>
Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.</li><li>
Paid Parental Leave</li><li>
Additional sick leave beyond what state and local law require may be available but is unprotected</li><li>
Adoption Reimbursement</li><li>
Disability Benefits (short term and long term)</li><li>
Life and Accidental Death Insurance</li><li>
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal</li><li>
Employee Assistance Programs (EAP)</li><li>
Extensive employee wellness programs</li></ul>
Work From Home (WFH) Requirements:<ul><li>
You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&amp;T will provide the equipment you&rsquo;ll need to get started! (keyboard, monitor, computer, mobile device, etc.)</li><li>
Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you&rsquo;ll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).</li><li>
You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.</li></ul>
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!
Career possibilities are limitless with AT&amp;T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you&rsquo;re ready to take the lead as the voice of AT&amp;T, we&rsquo;d love to hear from you!
Your future is calling. Apply today!
#LI-Hybrid
Weekly Hours:
40
Time Type:
Regular
Location:
Miami, Florida
It is the policy of AT&amp;T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&amp;T will provide reasonable accommodations for qualified individuals with disabilities. AT&amp;T is a fair chance employer and does not initiate a background check until an offer is made.</div>

Call Center Sales Representative – Hybrid

Gale Hotels

<div><div><h1 class="jobSectionHeader">Job Title: Operations &amp; Sales Manager 
Department: Operations / Business Development 
Reports To: Senior Leadership 
FLSA Status: Exempt</h1>
<h1 class="jobSectionHeader">SUMMARY:</h1>
<h1 class="jobSectionHeader">The Operations &amp; Sales Manager is responsible for overseeing daily parking operations while driving revenue growth through business development and client acquisition initiatives. This role supports the launch and expansion of AM Parking&rsquo;s next-generation parking and mobility platform by combining strong operational leadership with a strategic sales mindset. The ideal candidate brings direct parking industry experience, the ability to manage multi-site operations, and a proven track record of building client relationships and closing new business opportunities.</h1>
<h1 class="jobSectionHeader">RESPONSIBILITIES:</h1>
<ul><li>Audit data submitted by departments to identify discrepancies requiring resolution.\</li>
<li>Oversee daily parking operations across multiple locations, including valet, self-park, monthly, and event parking.</li>
<li>Implement and maintain standard operating procedures to ensure consistency, efficiency, and high service standards.
</li><li>Manage on-site teams, staffing levels, scheduling, and performance metrics.
</li><li>Monitor revenue, reporting, and overall operational performance across assigned assets.</li>
<li>Ensure compliance with local regulations, safety requirements, and company policies.</li>
<li>Actively promote and sell AM Parking services and technology solutions to prospective clients, including developers, hotels, restaurants, and commercial properties.
</li><li>Identify, develop, and pursue new business opportunities, partnerships, and client accounts.
</li><li>Build and maintain strong relationships with property owners, asset managers, and hospitality operators.
</li><li>Present and position AM Parking as a modern, technology-forward alternative to traditional parking operators.
</li><li>Assist with structuring service agreements, pricing strategies, and client proposals.</li>
<li>Serve as a key ambassador for the AM Parking platform by demonstrating system capabilities and client value.</li>
<li>Support the onboarding of new properties and ensure smooth implementation of systems and operational processes.</li>
<li>Partner with leadership to refine and improve platform functionality based on operational feedback and client needs.</li>
<li>Drive adoption of digital tools, valet technology, and payment processing systems.</li>
<li>Assist them with special projects and perform other duties as assigned.</li>
</ul><h1 class="jobSectionHeader">QUALIFICATIONS:</h1>
<ul><li>3&ndash;7+ years of direct experience in the parking industry required.</li>
<li>Proven success in sales, business development, account management, or client relations.</li>
<li>Strong knowledge of parking operations, including valet, garages, and mixed-use environments.</li>
<li>Demonstrated ability to pitch services, negotiate terms, and close business deals.</li>
<li>Entrepreneurial mindset with strong problem-solving and business-building capabilities.</li>
<li>Excellent communication, presentation, and relationship-building skills.</li>
<li>Proficient with parking technology platforms, digital payment tools, and reporting systems preferred.</li>
</ul><h1 class="jobSectionHeader">EDUCATION:</h1>
<ul><li>Bachelor&rsquo;s degree in business administration, Hospitality Management, Operations Management, or a related field preferred.</li>
</ul><h1 class="jobSectionHeader">LANGUAGE SKILLS:</h1>
<ul><li>Excellent verbal and written communication skills in English and Spanish (preferred).</li>
</ul><h1 class="jobSectionHeader">REASONING ABILITY:</h1>
<ul><li>Excellent verbal and written communication skills, with the ability to interact effectively with guests, associates, and external partners.</li>
<li>Ability to work well under pressure and respond quickly and effectively to emergency situations.</li>
</ul><h1 class="jobSectionHeader">PHYSICAL DEMANDS:</h1>
<h1 class="jobSectionHeader">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</h1>
<h1 class="jobSectionHeader">WORK ENVIRONMENT:</h1>
<h1 class="jobSectionHeader">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to on-going construction and various weather conditions. The noise level in the work environment may range from moderate to loud.</h1>
We are an EEO Company that provides a competitive salary and comprehensive benefits package to all full-time regular Employees.
The above description describes the primary duties and qualifications for this position. The company reserves the right to modify, add or remove duties other duties as necessary.
The candidate for this position is an at-will employee and subject to termination with or without cause or notice.</div></div>

Operations & Sales Manager

Miami Dermatology & Laser Institute

Job Focus<ul><li>Assisting the medical providers in all aspects of clinical practice</li><li>Setting up, stocking, and cleaning exam rooms</li><li>Answering phone calls and patient messages</li><li>Preparing lab specimens</li><li>Patient care procedures and related tasks; checks in patients, assists in obtaining patient histories, prepares charts, and assists with medical examinations.</li><li>Communicate with the patients on specified medical issues within established parameters.</li><li>Take before/after photos</li><li>Follow up with patients</li></ul><ul><li>Medication reconciliation</li><li>Excellent patient management,</li><li>Greeting patients in a professional and friendly manner</li><li>Notes/Medical Histories/Workers Comp/Lawsuits</li><li>Educate and facilitate sale of the products and aesthetic services</li><li>Administrative Work</li><li>Assist with Xtrac, CoolSculpting &amp; MiraDry procedures</li><li>Keep up with clinical resource work such as; log in pathology and culture results, certified letters, medical notes, prior authorizations, hospital notes</li><li>Track the medical Inventory</li></ul>Your Profile<ul><li>Team Player</li><li>Strong Oral Communication Skills</li><li>Excellent customer service, and interpersonal skill</li><li>Fast, Efficient, organized, Highly Motivated, Professional, Punctual, and multitasking</li><li>Medical &amp; Cosmetic Dermatology Knowledge</li></ul><ul><li>Strong sense of Aesthetics</li><li>Very good with computers</li><li>Authorized to work in the US</li><li>Must speak English</li></ul>Qualifications<ul><li>Medical Assisting (Required)</li><li>Medical Dermatology (Plus)</li><li>Cosmetic Dermatology (Plus)</li></ul>Job Type: Full-timePay: From $20.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Disability insurance</li><li>Free parking</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Language:<ul><li>English (Required)</li></ul>Ability to Commute:<ul><li>Miami, FL 33133 (Required)</li></ul>Work Location: In person

Cosmetic/Medical Assistant Dermatology - Coconut Grove

ChenMed

<div>We&rsquo;re unique. You should be, too.
We&rsquo;re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We&rsquo;re different than most primary care providers. We&rsquo;re rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role that works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to our members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>
Coordinates and processes patient referrals to completion with precision, detail and accuracy.</li></ul>
Definition of completion:<ul><li>
Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days.</li><li>
Orders have been approved (when needed).</li><li>
Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc.</li><li>
Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing).</li><li>
Completes orders with proper documentation on where patient is scheduled and how patient was notified.</li><li>
Referrals have been sent to specialist office &amp; confirmed receipt.</li><li>
Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Communicates effectively the physicians/clinicians needs or outstanding items regarding to patients.</li><li>
Enters all Inpatient and Outpatient elective procedures in HITS tool.</li><li>
Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician.</li><li>
Participates in Super Huddle and provides updates on high priority patients referrals.</li><li>
Addresses referral based phone calls for Primary Care Physicians panel.</li><li>
Completes and addresses phone messages within 24 hours of call.</li><li>
Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist)</li><li>
Retrieves consultation notes from the consult tracking tool.</li><li>
Follows up on all Home Health and DME orders to ensure patient receives services ordered.</li><li>
Provide extraordinary customer service to all internal and external customers (including patients and other</li><li>
ChenMed Medical team members) at all times. Utilization of patient messaging tools.</li><li>
Performs other related duties as assigned.</li></ul>
KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>
Must be detail-oriented, possess the ability to multi-task and be open to cross-functionally training in referrals duties.</li><li>
The individual in this role must exercise proper phone etiquette and have the ability to navigate proficiently through computer software systems.</li><li>
Must be team-oriented and work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner.</li><li>
Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks. Knowledge of medical terminology, CPT, HCPCS and ICD coding preferred.</li></ul>
PAY RANGE:
$17.0 - $24.26 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We&rsquo;re ChenMed and we&rsquo;re transforming healthcare for seniors and changing America&rsquo;s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We&rsquo;re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people&rsquo;s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite</div>

Care Coordinator

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