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pathology patient care technician ii

patient services technician

Empower Pharmacy

<div>
 Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation&rsquo;s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we&rsquo;re redefining what&rsquo;s possible in personalized medicine and pharmaceutical manufacturing. We&rsquo;re proud to be recognized as one of Houston&rsquo;s fastest-growing private companies and ranked #116 in Healthcare &amp; Medical on the Inc. 5000 List for 2025.
 
 
 Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we&rsquo;ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.
 
 
 At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that&rsquo;s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.
 
 
 If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let&rsquo;s transform healthcare together.
 
 
 
 Position Summary:
 
 
 
 The Pharmacy Technician, Patient Services drives accurate, compliant, and high-touch patient support within a fast-scaling pharmacy operation. This role owns prescription intake, documentation integrity, patient and provider communication, and cross-functional coordination. It accelerates therapy access while protecting quality and regulatory standards and serves as a key control point requiring real-time decision-making that impacts patient access, provider experience, and operational efficiency. Success requires sharp judgment, disciplined execution, and the ability to balance speed, accuracy, and compliance with precision in a high-volume environment. As Empower Pharmacy continues to scale, this technician improves workflows, elevates service consistency, and embraces approved AI tools as force multipliers that enhance productivity, reduce errors, strengthen decision-making, and improve both team and patient outcomes across the business.
 
 
 
 Responsibilities:
 
 
 
 
 Patient Intake Excellence
 
 
 
 <ul>
 <li>
 Prescription Accuracy: Enter prescriptions, demographics, provider details, and medication information with precision, identifying and resolving incomplete or conflicting information to prevent delays, rework, compliance exposure, or downstream errors.
 </li>
 <li>
 Documentation Discipline: Maintain complete, audit-ready records across systems, ensuring every patient interaction, verification step, and exception aligns with regulatory requirements and internal standards.
 </li>
 <li>
 Issue Resolution: Identify incomplete information early, resolve discrepancies using sound judgment, clarify requirements with patients and providers, and escalate appropriately to preserve turnaround times and operational reliability.
 
 
 </li>
 </ul>
 
 Patient Service Execution
 
 
 
 <ul>
 <li>
 Patient Communication: Deliver clear, empathetic communication that explains processes, timelines, and next steps while building trust, handling complex interactions, and reducing confusion across sensitive situations.
 </li>
 <li>
 Expectation Management: Set realistic expectations regarding documentation, fulfillment, benefits, and follow-up needs, confirming understanding and reinforcing accountability at every stage while supporting provider clarification needs.
 </li>
 <li>
 Service Ownership: Manage patient and provider inquiries through resolution, including escalations and de-escalation when needed, closing communication loops quickly and ensuring a consistently responsive, professional service experience.
 
 
 </li>
 </ul>
 
 Operational Performance
 
 
 
 <ul>
 <li>
 Queue Management: Prioritize daily workload across multiple queues, balance competing priorities, and manage high-volume activities with constant task-switching while maintaining accuracy and service-level expectations.
 </li>
 <li>
 Process Improvement: Recognize recurring workflow friction, minimize delays and rework, surface practical solutions, and contribute ideas that increase speed, accuracy, and coordination across Patient Services.
 </li>
 <li>
 Metric Discipline: Perform against productivity, quality, and responsiveness goals while directly impacting turnaround times, order accuracy, and overall workflow efficiency through disciplined execution.
 
 
 </li>
 </ul>
 
 Knowledge and Skills:
 
 
 
 <ul>
 <li>
 Strong command of prescription intake, patient communication, documentation control, and regulated workflow execution within fast-paced service environments requiring accuracy, urgency, and sound judgment.
 </li>
 <li>
 Ability to navigate pharmacy systems, CRM platforms, digital communication tools, and workflow queues while maintaining organized records and consistent follow-through.
 </li>
 <li>
 Skilled in identifying discrepancies, resolving issues proactively, escalating risks appropriately, and balancing empathy with precision during complex patient and provider interactions.
 </li>
 <li>
 Demonstrated willingness to adopt approved AI tools to streamline communication, summarize information, strengthen documentation quality, and improve day-to-day productivity responsibly.
 
 
 </li>
 </ul>
 
 Experience and Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required. Associate degree or healthcare-related training preferred.
 </li>
 <li>
 2+ years of experience in pharmacy operations, patient services, healthcare support, call center operations, or another high-volume regulated environment requiring problem-solving and prioritization preferred.
 </li>
 <li>
 Demonstrated experience handling patient or customer interactions with professionalism, clarity, empathy, and strong follow-through.
 </li>
 <li>
 Proven ability to learn SOPs, systems, and process requirements quickly in a fast-changing environment.
 </li>
 <li>
 Experience working with documentation standards, quality expectations, and escalations in structured operational workflows.
 </li>
 <li>
 Comfort using multiple systems simultaneously and maintaining accuracy while managing competing priorities.
 </li>
 <li>
 Willingness and ability to adopt approved AI-enabled workflows that improve efficiency, consistency, and service performance.
 
 
 </li>
 </ul>
 
 Certificates, Licenses, and Registrations:
 
 
 
 <ul>
 <li>
 Active Pharmacy Technician registration, licensure, or certification as required by applicable state regulations.
 
 
 </li>
 </ul>
 
 Key Competencies:
 
 
 
 <ul>
 <li>
 Customer Focus: Builds trust through customer-centric solutions.
 </li>
 <li>
 Strategic AI: Guides responsible AI adoption and adaptation.
 </li>
 <li>
 Optimizes Work Processes: Drives efficiency with continuous improvement.
 </li>
 <li>
 Collaborates: Partners effectively to achieve shared goals.
 </li>
 <li>
 Resourcefulness: Secures and deploys resources efficiently.
 </li>
 <li>
 Manages Complexity: Simplifies and solves complex challenges.
 </li>
 <li>
 Ensures Accountability: Delivers on commitments with integrity.
 </li>
 <li>
 Situational Adaptability: Adjusts approach to shifting conditions.
 </li>
 <li>
 Communicates Effectively: Tailors messages to diverse audiences.
 
 
 </li>
 </ul>
 
 Values:
 
 
 
 <ul>
 <li>
 People: Empowering people defines who we are.
 </li>
 <li>
 Quality: Excellence in every product, every time.
 </li>
 <li>
 Service: Serving others is our highest purpose.
 </li>
 <li>
 Innovation: Advancing care through technology and discovery.
 
 
 </li>
 </ul>
 
 Employee Benefits, Health and Wellness:
 
 
 
 We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/
 
 
 
 Physical Requirements:
 
 
 
 While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
</div>

Pharmacy Technician, Patient Services

Memorial Hermann Health System

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
 
Job Summary
 
The Patient Care Technician (PCT) II performs patient care activities, including but not limited to identifying and responding to abnormal findings, appropriately escalating changes in the patient’s condition to the nurse, and activities of daily living (ADL’s). The PCT II provides assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices patient and family centered care. This role typically reports to the Unit Manager.**Patient Care Tech - Part-Time Nights**Shift: 7:00 pm - 7:00 am**Will work two 12-hour shifts per week**Prefer 2 or more years of experience.**BLS preferred**This position is located in the Neuro Acute Care Unit at Memorial City Hospital.
 Job Description
 
MINIMUM QUALIFICATIONS
 Education: (None)
 Licenses/Certifications: Certified in Basic Life Supportissued by (AHA) American Heart Association within 90 days of employment.
 
Experience / Knowledge / Skills: 
<ul>
<li>One (1) year of prior patient care experience (e.g. Certified Nursing Assistant, or Emergency Medical Technician, or Patient Care Technician) or similar rolerequired, preferably in an acute care setting.</li>
<li>Proficiency in all Core Competencies of the PCT I and II position as noted in Memorial Hermann’s PCT Competency Based Tooland as validated by Memorial Hermann Clinical Education no later than the end of orientation.</li>
</ul>
PRINCIPAL ACCOUNTABILITIES
 
<ul>
<li>Provides direct patient care for assigned patients under the direct supervision of a licensed nurse.</li>
<li>Direct patient care duties include but are not limited to vital signs (pre and post treatment, as applicable), visual monitoring of a patient’s condition, hygiene support, toileting support, mobility support, nutrition support, bathing support, charting, and other activities of daily living as needed.</li>
<li>Responsible for timely and accurate documentation of information. Should appropriately report any unusual changes or findings to the nurse.</li>
<li>Assists in the maintenance of a safe and clean working environment.</li>
<li>Demonstrates safe work practices and attitudes; follows safety rules; works to prevent unsafe conditions and behaviors; participates in organizational departments’ safety programs; adheres to all Memorial Hermann policies and procedures.</li>
<li>Obtains and prepares laboratory specimens as prescribed within the scope of the role.</li>
<li>Helps orient new employees as appropriate.</li>
<li>Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.</li>
<li>Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization.</li>
<li>Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.</li>
<li>Other duties as assigned.</li>
</ul>

Patient Care Tech - PT Nights

Texas Children's Hospital

<div>We are searching for a Certified Medical Assistant (CMA) TCP Cy-Fair &mdash; someone who works well in a fast-paced setting. In this position, you will provide clinical support for patients in the hospital&rsquo;s various ambulatory settings promoting cost effective, age appropriate, safe, and high-quality family centered care.
Think you&rsquo;ve got what it takes?
Qualifications
<ul><li>High school diploma or GED
</li><li>Graduation from a medical assistant or emergency medical technician program OR Documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not a requirement for certification
</li><li>BLS - American Heart Association Required
</li></ul>&quot;As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. &quot;
One of the following Required:
<ul><li>CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA)
</li><li>CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)
</li><li>CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
</li><li>EMT - Emergency Medical Tech Texas Department of State Health Services
</li><li>EMT-A - Advanced EMT Texas Department of State Health Services
</li><li>EMT-B - Emergency Medical Tech-Basic Texas Department of State Health Services
</li><li>EMT-I - Emergency Medical Tech-Intern Texas Department of State Health Services
</li><li>EMT-P - Emergency Medical Tech-Paramedic Texas Department of State Health Services
</li><li>LIC PAR - Licensed-Paramedic Texas Department of State Health Services
</li><li>NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT)
</li><li>NRCMA - National Registered CMA National Association of Health Professionals (NAHP)
</li><li>RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
</li></ul>Preferred Qualifications
<ul><li>1 yr. of related experience
</li></ul>Responsibilities:
<ul><li>Assist in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per practice protocol
</li><li>Collect and document vital signs, BMI, height/weight, and reason for visit with complete accuracy
</li><li>Document current medications, allergies, and other information in the electronic health record
</li><li>Prepare patients for examination and assist provider, as directed, during treatments, examinations, and testing as directed by the provider
</li><li>Document all interventions per practice protocol
</li><li>Call in and/or send electronic prescription refills as directed
</li><li>Assist provider during office emergency patient care
</li><li>Keep rooms stocked with supplies and notify managers when supplies are low
</li><li>Participate as a member of the care team, working with each member of the team to meet the goals of the patient, and participate in daily huddles and monthly staff meetings
</li><li>Coordinate patient care by following up on lab results, ER visits, et cetera
</li><li>Identify patients eligible for Vaccines for Children program and follow procedures for accurate documentation and management
</li><li>Assess patient&rsquo;s eligibility for referral by verifying coverage with payer prior to initiate referral
</li><li>Manage the outstanding orders report and lab error work queue to assure results are received
</li><li>Provide superb customer service</li></ul></div>

Certified Medical Assistant (CMA) -TCP Cy Fair

San Diego Coastal Homestays

Position Overview: Are you seeking a flexible, rewarding opportunity to work remotely as a Pharmacy Technician? We’re looking for motivated, detail-oriented individuals to join our team in a remote Pharmacy Technician role. Whether you’re starting your career or bringing years of experience, this position offers a great platform to develop your skills, contribute to healthcare services, and enjoy the benefits of working from home. In this role, you'll be essential in supporting pharmacy operations by accurately managing prescription data, assisting with administrative tasks, and ensuring smooth communication between patients, pharmacies, and healthcare providers. No matter your experience level, we provide thorough training and ongoing support to help you succeed. This is more than a job, it’s an opportunity to grow professionally while enjoying the flexibility of a remote work environment.  Responsibilities: (All Levels)Accurately input and update prescription and patient data within pharmacy systemsSupport medication inventory management and digital record keepingAssist with administrative duties such as verifying insurance information, responding to patient inquiries, and schedulingManage digital documentation, including scanning, filing, and organizing pharmacy recordsPerform basic data verification and quality checks to ensure accuracyCollaborate with team members remotely to support pharmacy operationsMaintain confidentiality and security of sensitive patient and pharmacy information Qualifications: (No Experience Required)High school diploma or equivalentStrong attention to detail and organizational skillsExcellent communication skillsTech-savvy with a willingness to learn pharmacy management softwareReliable, self-motivated, and able to manage time effectivelyFor Experienced Candidates:Develop and optimize workflows for pharmacy data managementPerform detailed data analysis and generate reportsMentor and train new team members remotelyCoordinate communication across departments and pharmacy teamsSupport implementation of remote work best practices and tools Entry-Level: 2+ Years Relevant Experience2+ years of experience in remote pharmacy support or administrative rolesProficiency in pharmacy software, MS Office, Google Workspace, and relevant tools (CRM, inventory systems)Excellent organizational and multitasking skillsStrong problem-solving abilities and adaptabilityAbility to work independently and manage remote projects effectively Benefits and Perks:Health InsurancePaid Time Off (PTO) and HolidaysRetirement PlansFlexible Work HoursPaid Parental LeaveOpportunities for Professional Development &amp; CertificationLife and Disability InsuranceEmployee Assistance Programs (EAPs)Wellness ProgramsPerformance Bonuses &amp; IncentivesEmployee Discounts &amp; PerksAn inclusive, supportive, and safe work environment  Compensation:Hourly rates from $18 to $45+, depending on experience, location, and hours worked.Opportunities for bonuses, incentives, and benefits such as health insurance, paid time off, and professional development.  Work Environment: This fully remote position offers flexible hours, ideal for self-motivated individuals who thrive in virtual settings. We provide comprehensive training and ongoing support to help you succeed. Join us for a flexible, rewarding career that fits your lifestyle while making a meaningful impact in healthcare.  Non-Discrimination and Equal Opportunity Statement: We are an Equal Opportunity Employer committed to creating an inclusive environment for all individuals. We celebrate diversity and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, marital status, or any other protected characteristic under applicable law. All qualified applicants will receive consideration for employment without regard to these factors.

Pharmacy Technician - US Remote

Houston Methodist

<div>At Houston Methodist, the Medical Assistant Certified (MA) position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position is responsible for assisting providers in the administration of patient care in assigned clinical areas. The MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care.
<div>FLSA STATUS 
Non-exempt 
 
QUALIFICATIONS 
 
EDUCATION<ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li></ul> 
EXPERIENCE<ul><li>
Two years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required<ul><li>
BLS - Basic Life Support or Instructor (AHA) - American Heart Association and</li><li>
Certified Medical Assistant through AAMA, NAHP, NCCT, NHA or Registered Medical Assistant or EMT
</li></ul>Preferred<ul><li>
CPT &ndash; Certified Phlebotomy Technician (ACA)
</li></ul> 
SKILLS AND ABILITIES<ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instruments
</li><li>Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
</li><li>Demonstrate a learning attitude toward solving problems, using good reasoning and judgment
</li><li>Provide safe patient-centered, compassionate and competent care
</li><li>Proficient in computer skills for documentation and work-related purposes
</li>Completes required continuous training and education, including department-specific requirements. Maintain current certifications 
<li>
</li></ul> 
 
ESSENTIAL FUNCTIONS 
 
PEOPLE ESSENTIAL FUNCTIONS<ul><li>
Promotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.
</li><li>Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.
</li><li>Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.
</li></ul> 
SERVICE ESSENTIAL FUNCTIONS<ul><li>
Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures. In collaboration with the provider team, anticipates the needs of the specific patient population.
</li><li>Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient&rsquo;s electronic medical record (EMR), care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.
</li><li>Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.
</li><li>Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.
</li></ul> 
QUALITY/SAFETY ESSENTIAL FUNCTIONS<ul><li>
Prepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.
</li><li>Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
</li><li>Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse.
</li><li>Contributes to identification of improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.
</li></ul> 
FINANCE ESSENTIAL FUNCTIONS<ul><li>
Responsible for stocking exam rooms and taking inventory.
</li><li>Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.
</li></ul> 
GROWTH/INNOVATION ESSENTIAL FUNCTIONS<ul><li>
Offers innovative solutions through participation in performance improvement projects and professional development activities.
</li><li>Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.
</li>Completes and updates My Development plan (MDP) on an on-going basis. 
<li>
</li></ul> 
 
SUPPLEMENTAL REQUIREMENTS 
<ul>
WORK ATTIRE<li><ul><li>
Uniform: Yes
</li><li>Scrubs: Yes
</li><li>Business professional: No
</li><li>Other (department approved): No
</li></ul></li> 
ON-CALL* 
<li><ul><li>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</li></ul></li><li><ul><li>
On Call* No
</li></ul></li> 
TRAVEL** 
**Travel specifications may vary by department**<li><ul><li>
May require travel within the Houston Metropolitan area Yes
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div>QUALIFICATIONS 
 
EDUCATION<ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li></ul> 
EXPERIENCE<ul><li>
Two years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required<ul><li>
BLS - Basic Life Support or Instructor (AHA) - American Heart Association and</li>
<li>Certified Medical Assistant through AAMA, NAHP, NCCT, NHA or Registered Medical Assistant or EMT
</li></ul>Preferred
CPT &ndash; Certified Phlebotomy Technician (ACA) 
<ul><li>
</li></ul> 
Company Profile:
Houston Methodist Specialty Physician Group is an integral part of Houston Methodist&rsquo;s overall strategy to become one of the nation&rsquo;s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.
Houston Methodist is an Equal Opportunity Employer.</div>

Medical Assistant Certified - Surgery - Medical Center

Walgreens

<div><ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li>
<li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li>
<li>Models and delivers a distinctive and delightful customer experience.</li>
</ul> 
Customer Experience
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers.</li>
</ul>Operations
 
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li>
<li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li>
<li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul>Training &amp; Personal Development
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li>
<li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li> 
</ul> 
 
Basic Qualifications
 
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
 
 
An Equal Opportunity Employer, including disability/veterans.
 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
 
Salary Range: $17.5 - $21 / Hourly</div>
 <div><h2 class="jobSectionHeader">Benefits</h2>
<ul><li><h3 class="jobSectionHeader">Health, dental and vision*</h3></li>
<li><h3 class="jobSectionHeader">Prescription coverage</h3></li>
<li><h3 class="jobSectionHeader">Retirement Savings Plan (401(k))</h3></li>
<li><h3 class="jobSectionHeader">Employee discount</h3></li>
<li><h3 class="jobSectionHeader">Work &amp; life resources</h3></li>
<li><h3 class="jobSectionHeader">Career development programs</h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Certified Pharmacy Technician

<div>We are searching for a Pathology Patient Care Technician II - someone who works well in a fast-paced setting. In this position, you will perform phlebotomy for inpatients and outpatients as well as order and process specimens in the laboratory. 
 
Think you&rsquo;ve got what it takes?
Qualifications:
<ul><li>High school diploma or GED required
</li></ul><ul><li>1 year phlebotomist experience required
</li></ul>Responsibilities:
<ul><li>Interacts with patients and parents to perform phlebotomy procedures following protocols for age appropriate care
</li></ul><ul><li>Performs venipuncture, fingerstick, and heel stick phlebotomy procedures including blood cultures, newborn screens, dxylose and glucose tolerances, etc. as written in the Central Receiving and Processing manual
</li></ul><ul><li>Greets parents and patients promptly and courteously, values customers and gives customer full attentions
</li></ul><ul><li>Demonstrates theoretical and practical knowledge of the procedures and equipment; maintains skills and demonstrates competency via performance, documentation, and observation by supervisory staff
</li></ul><ul><li>Performs and participates in proficiency testing programs to validate competency as required
</li></ul><ul><li>Demonstrates theoretical and practical knowledge of the procedures and equipment, maintains skills and demonstrates competency via performance, documentation, and observation by supervisory staff
</li></ul><ul><li>Documents events in the event tracker as events are discovered. Investigates circumstances around the events and document
</li></ul><ul><li>directs workflow and staff breaks to ensure work is processed within the established turn-around time</li></ul></div>

Pathology Patient Care Technician II

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