[contract] help desk it support technician

maintenance technician

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[contract] help desk it support technician Jobs in Houston

bilingual technical support Jobs in Houston

bilingual technical support

customer service representative Jobs in Houston

customer service representative

it service desk technician

Cinter Technology

<div>
 
 ▶︎ Job Details
 
 
 
 ・Job Title: Help Desk IT Support Technician (Tier 1)
 
 
 ・Client: Japanese Corporate
 
 
 ・Working Location: Downtown Houston, TX
 
 
 ・Working Style: Hybrid (Min 4 days in Office)
 
 
 ・Employment Type: Contract (6&ndash;12 months)
 
 
 ・Salary: $35&ndash;$40/hour
 
 
 ・Benefit: 401K Match
 
 
 ・Visa Support: No
 
 
 ・Working Hours: Monday&ndash;Friday (Business Hours)
 
 
 ・Language: English required; Japanese is a plus
 
 
 
 ▶︎ Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide Tier 1 technical support for PCs, laptops, mobile devices, and standard business applications
 </li>
 <li>
 Respond to IT support requests via phone, email, remote support, and in person
 </li>
 <li>
 Troubleshoot hardware, software, printer, and basic network connectivity issues
 </li>
 <li>
 Install, configure, and maintain desktop/laptop computers and peripheral devices
 </li>
 <li>
 Perform user account administration, password resets, and basic access management
 </li>
 <li>
 Escalate complex technical issues to higher-level IT teams when necessary
 </li>
 <li>
 Maintain IT support documentation and knowledge base articles
 </li>
 <li>
 Assist with hardware deployment, replacement, and asset inventory management
 </li>
 <li>
 Deliver excellent customer service while following company IT policies and procedures
 </li>
 <li>
 Collaborate with internal IT teams to ensure timely issue resolution
 
 
 </li>
 </ul>
 
 ▶︎ The Right Candidate Will Possess
 
 
 
 <ul>
 <li>
 Strong customer service and communication skills
 </li>
 <li>
 Excellent troubleshooting and analytical abilities
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Ability to work independently while contributing effectively within a team
 </li>
 <li>
 A proactive attitude and willingness to learn
 </li>
 <li>
 Understanding of Japanese corporate culture and business etiquette
 
 
 </li>
 </ul>
 
 ▶︎ Required Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information Technology, Computer Science, or equivalent work experience
 </li>
 <li>
 1&ndash;2 years of Help Desk, Desktop Support, or IT Support experience
 </li>
 <li>
 Experience supporting Windows PCs, Microsoft 365 applications, and mobile devices
 </li>
 <li>
 Knowledge of Active Directory, VPN, remote support tools, and basic networking concepts
 </li>
 <li>
 Excellent English communication skills
 </li>
 <li>
 Minimum 2 years of experience working for a Japanese company or supporting Japanese corporate users strongly preferred
 </li>
 <li>
 Japanese language ability is preferred but not required
 </li>
 <li>
 IT certifications (CompTIA A+, Network+, Microsoft, ITIL, etc.) are a plus
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
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</div>

[CONTRACT] Help Desk IT Support Technician

Adrienne Casteel Armstrong

We are looking for a Remote Help Desk Specialist to provide technical support to employees or customers. The ideal candidate should possess advanced knowledge of computer systems, excellent diagnostic and communication skills, and the ability to troubleshoot issues efficiently.   Key Responsibilities:- Respond to support requests via various communication channels.- Troubleshoot hardware, software, and network issues.- Assist with password resets and system configurations.- Document incidents and escalate complex issues as needed.- Maintain knowledge of company systems and contribute to documentation. Qualifications:- High school diploma or equivalent; IT degree preferred.- 1–3 years of IT help desk experience.- Knowledge of Windows, macOS, Microsoft 365, and basic networking.- Experience with ticketing systems (e.g., ServiceNow, Zendesk). Preferred Qualifications:- IT certifications (e.g., CompTIA A+, Google IT Support).- Familiarity with remote desktop tools and Active Directory. Key Skills:- Technical troubleshooting, customer service, communication, time management, and attention to detail. Work Environment:- Fully remote, with possible evening or weekend shifts. Full-time or part-time options available.

Remote Help Desk Specialist

Pros.

<div>Service Desk Specialist I
About PROS:
PROS, Inc. is the leading offer management provider to the airline industry, helping airlines deliver seamless retail experiences designed to maximize revenue and margin growth. Powered by AI, the PROS Platform enables commercial teams to align capacity with demand and coordinate pricing, merchandising and offer strategies to construct and market optimal offers in real time. By optimizing every customer interaction, PROS helps airlines improve revenue performance and quality, increase commercial agility, attract more customers and build lasting loyalty. Learn more at pros.com.
Day in the Life of the Service Desk Specialist I:
Reporting to the Manager of the Service Desk, the Service Desk Specialist I is responsible for delivering technical support and resolving end-user issues through in-person, hands-on assistance at the desktop level. This role serves as the first point of contact for internal technology inquiries, providing troubleshooting, diagnosis, escalation, and resolution of hardware, software, and system-related issues. The Service Desk Specialist I assist with hardware and software evaluations and may prepare incident and service desk performance reports. The Service Desk Specialist helps differentiate PROS airline solutions by providing first-class customer service and ensuring a seamless technology experience for employees and customers.
Key responsibilities include:<ul><li>
Delivers exceptional, customer-focused technical support and service.</li><li>
Microsoft Windows 11 and Apple Mac OSX support</li><li>
Serve as technical resource / escalation point for all requests / tickets.</li><li>
Coordinate and/or perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring printers, systems and applications.</li><li>
Monitor and test fixes to ensure problems have been adequately resolved.</li><li>
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.</li><li>
May track and analyze trends in Service Desk requests and generate statistical reports as requested.</li><li>
Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations.</li><li>
Attend training seminars, conferences, and trade shows to broaden knowledge of current and future Help Desk issues and technologies</li></ul>
Required Qualifications - About you:
We are looking for candidates who possess the combination of the following achievements, skills, and behaviors:<ul><li>
Strong knowledge of computer hardware.</li><li>
Strong knowledge of desktop and server operating systems.</li><li>
Knowledge of MS Office, Current Windows and Apple Mac Operating Systems</li><li>
Prior application support experience with and knowledge of programming languages.</li><li>
Working knowledge of a range of diagnostic utilities.</li><li>
Ability to work collaboratively with peers and internal clients.</li><li>
Ability to prioritize tasks and focus on assigned projects.</li><li>
Knowledge of Conference Room AV equipment is a plus</li><li>
Working knowledge of Intune and JAMF is a plus</li></ul> 
Highly Preferred:<ul><li>
Bachelor&rsquo;s Degree in computer science, information sciences, or related field</li><li>
One to two years of work experience in fast paced environment providing IT customer service/support</li><li>
Certifications in various software products considered a plus</li></ul>
AI Fluency &amp; Growth Mindset- We welcome candidates who:<ul><li>
Understand core AI concepts and apply them ethically to enhance productivity, insights, and decision-making.</li><li>
Craft effective prompts to optimize the quality and relevance of AI-generated outputs.</li><li>
Explore and apply agentic AI systems, using or managing autonomous agents to streamline workflows and automate tasks.</li><li>
Leverage AI tools to boost efficiency, creativity, and innovation in their daily work.</li><li>
Stay curious and adaptable, continuously experimenting with AI-driven solutions to elevate team performance and customer impact.</li></ul>
Work Environment:
Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, and interpret numerical data.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
PROS Core Values:<ul><li>
We are Owners</li></ul>
We look for every opportunity to create a better PROS and a better experience for our customers &ndash; and we hold ourselves accountable.<ul><li>
We are Innovators</li></ul>
We think creatively to find new paths to success &ndash; for our people, our customers and our business.<ul><li>
We Care</li></ul>
We are centered on caring for the people, businesses, and communities we serve.
Why Join PROS? 
PROS culture and its extraordinary people are at the core of our success. We are passionate about what we do and relentless in delivering on our promises. 
Our commitment to customer success inspires us to think smarter and dream bigger, empowering airlines to achieve more than they ever imagined through intelligent offer and revenue optimization. 
At PROS, we foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work&mdash;every day. From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally. 
Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win.
PROS Core Values<ul><li>
We are Owners</li></ul>
We look for every opportunity to create a better PROS and a better experience for our customers &ndash; and we hold ourselves accountable.<ul><li>
We are Innovators</li></ul>
We think creatively to find new paths to success &ndash; for our people, our customers and our business.<ul><li>
We Care</li></ul>
We are centered on caring for the people, businesses, and communities we serve.</div>

Service Desk Specialist I

LTM Limited

<div>Role description 
Location:Houston, TX (5 days onsite)

Job Title IT Service Desk Agent

Responsibilities
<ul>
<li>First Point of Contact Serve as the initial point of contact for end users seeking technical assistance via phone email or chat</li>
<li>Remote Troubleshooting Perform remote troubleshooting using diagnostic techniques and relevant questions</li>
<li>Solution Determination Analyze issues and determine the best solution based on customer details</li>
<li>Problem Solving Guide customers through problem solving steps</li>
<li>Escalation Escalate unresolved issues to the appropriate support level</li>
<li>Documentation Maintain accurate logs of events problems and resolutions</li>
<li>Feedback Relay customer feedback or suggestions to internal teams</li>
<li>Improvements Identify process improvements and suggest enhancements</li>
</ul>
Requirements and Skills
<ul>
<li>Experience 5 years in a help desk or customer support role</li>
<li>Computer Literacy Understanding of computer systems mobile devices and software applications</li>
<li>ITIL Knowledge Knowledge of ITIL fundamentals ITIL Foundations Preferred</li>
<li>Communication Excellent communication skills in English</li>
<li>Customer Centric Customer oriented and patient</li>
<li>Education BSc BA Computer Science or a relevant field</li>
<li>24x7 eyes on glass monitoring and Email s for OnPrem servers physical Virtual Storage Backup and Network devices APs WLCs Circuits Routers Switches Firewalls F5s These events need to be documented and updated in ServiceNow</li>
<li>Azure infrastructure dashboard monitoring</li>
<li>Drive SOP based resolution for issues such as Server disk full Disk errors CPU usage errors Memory errors corrupt OS Boot issues NW device updown backup job failures</li>
<li>Unauthorized change monitoring via config mgmt tool</li>
<li>Team will be responsible to monitor failed OS patches perform server reboots and escalation to L3</li>
<li>ServiceNow ticket creation and escalation to L2L3 Team as appropriate</li>
<li>Initiate MIM for Critical tickets P1s Major Incidents</li>
<li>Vendor coordination for hardware issues and RMA with vendors Example Cisco VMWare HyperFlex Nimble Acronis</li>
<li>Coordinate w ISP for circuit issues restoration Example ATT Comcast Verizon Lumen</li>
<li>has context menu</li>
</ul>
Note
<ul>
<li>Shift timing will be 247 rotational</li>
<li>No WFHHybrid options need to report client office from Day1</li>
</ul> 
Skills 
Mandatory Skills : Jira Service Desk, Servicedesk, Windows Server 
Other details 
Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (&ldquo;LTIM&rdquo;):

Benefits and Perks:
<ul>
<li>Comprehensive Medical Plan Covering Medical, Dental, Vision</li>
<li>Short Term and Long-Term Disability Coverage</li>
<li>401(k) Plan with Company match</li>
<li>Life Insurance</li>
<li>Vacation Time, Sick Leave, Paid Holidays</li>
<li>Paid Paternity and Maternity Leave</li>
</ul>
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. 
Benefits 
Compensation range: $60,000.00 to $65,000.00 per year 
About LTM 
LTM is an AI-centric global technology services company and the Business Creativity partner to the world&rsquo;s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI &mdash; enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM &mdash; a Larsen &amp; Toubro company &mdash; owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/</div>

Service Desk Engineer

One new creation

<div><h2 class="jobSectionHeader">Description:</h2>
Position Overview 
 
We are seeking a Front Desk Representative to serve as the first point of contact for customers and visitors. This role supports daily office operations by managing communications, scheduling appointments, and providing administrative assistance. 
 
Key Responsibilities 
<ul>
<li>
Welcome customers and visitors with professionalism and courtesy</li>
<li>Schedule appointments and maintain office calendars</li>
<li>Respond to general customer inquiries</li>
<li>Maintain organized files, records, and documentation</li>
<li>Assist with administrative support and data entry tasks</li>
<li>Help maintain a clean and organized reception area</li></ul> 
Work Environment 
<ul>
<li>
In-person office setting</li>
<li>Standard weekday business hours</li>
<li>Professional and team-oriented workplace</li>
</ul>
Benefits 
<ul>
<li>
Competitive hourly pay</li>
<li>Stable full-time schedule</li>
<li>Opportunities for professional development and advancement</li>
<li>Supportive workplace culture</li>
</ul>
<h2 class="jobSectionHeader">Requirements:</h2>
<ul><li>Previous front desk, receptionist, customer service, or administrative experience preferred</li>
<li>Excellent communication and interpersonal skills</li>
<li>Professional appearance and positive attitude</li>
<li>Basic computer skills, including email, Microsoft Office, and scheduling software</li>
<li>Strong organizational and multitasking abilities</li></ul></div>

Front Desk Representative

Empower Pharmacy

<div>
 Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation&rsquo;s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we&rsquo;re redefining what&rsquo;s possible in personalized medicine and pharmaceutical manufacturing. We&rsquo;re proud to be recognized as one of Houston&rsquo;s fastest-growing private companies and ranked #116 in Healthcare &amp; Medical on the Inc. 5000 List for 2025.
 
 
 Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we&rsquo;ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.
 
 
 At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that&rsquo;s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.
 
 
 If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let&rsquo;s transform healthcare together.
 
 
 
 Position Summary:
 
 
 
 The Pharmacy Technician, Patient Services drives accurate, compliant, and high-touch patient support within a fast-scaling pharmacy operation. This role owns prescription intake, documentation integrity, patient and provider communication, and cross-functional coordination. It accelerates therapy access while protecting quality and regulatory standards and serves as a key control point requiring real-time decision-making that impacts patient access, provider experience, and operational efficiency. Success requires sharp judgment, disciplined execution, and the ability to balance speed, accuracy, and compliance with precision in a high-volume environment. As Empower Pharmacy continues to scale, this technician improves workflows, elevates service consistency, and embraces approved AI tools as force multipliers that enhance productivity, reduce errors, strengthen decision-making, and improve both team and patient outcomes across the business.
 
 
 
 Responsibilities:
 
 
 
 
 Patient Intake Excellence
 
 
 
 <ul>
 <li>
 Prescription Accuracy: Enter prescriptions, demographics, provider details, and medication information with precision, identifying and resolving incomplete or conflicting information to prevent delays, rework, compliance exposure, or downstream errors.
 </li>
 <li>
 Documentation Discipline: Maintain complete, audit-ready records across systems, ensuring every patient interaction, verification step, and exception aligns with regulatory requirements and internal standards.
 </li>
 <li>
 Issue Resolution: Identify incomplete information early, resolve discrepancies using sound judgment, clarify requirements with patients and providers, and escalate appropriately to preserve turnaround times and operational reliability.
 
 
 </li>
 </ul>
 
 Patient Service Execution
 
 
 
 <ul>
 <li>
 Patient Communication: Deliver clear, empathetic communication that explains processes, timelines, and next steps while building trust, handling complex interactions, and reducing confusion across sensitive situations.
 </li>
 <li>
 Expectation Management: Set realistic expectations regarding documentation, fulfillment, benefits, and follow-up needs, confirming understanding and reinforcing accountability at every stage while supporting provider clarification needs.
 </li>
 <li>
 Service Ownership: Manage patient and provider inquiries through resolution, including escalations and de-escalation when needed, closing communication loops quickly and ensuring a consistently responsive, professional service experience.
 
 
 </li>
 </ul>
 
 Operational Performance
 
 
 
 <ul>
 <li>
 Queue Management: Prioritize daily workload across multiple queues, balance competing priorities, and manage high-volume activities with constant task-switching while maintaining accuracy and service-level expectations.
 </li>
 <li>
 Process Improvement: Recognize recurring workflow friction, minimize delays and rework, surface practical solutions, and contribute ideas that increase speed, accuracy, and coordination across Patient Services.
 </li>
 <li>
 Metric Discipline: Perform against productivity, quality, and responsiveness goals while directly impacting turnaround times, order accuracy, and overall workflow efficiency through disciplined execution.
 
 
 </li>
 </ul>
 
 Knowledge and Skills:
 
 
 
 <ul>
 <li>
 Strong command of prescription intake, patient communication, documentation control, and regulated workflow execution within fast-paced service environments requiring accuracy, urgency, and sound judgment.
 </li>
 <li>
 Ability to navigate pharmacy systems, CRM platforms, digital communication tools, and workflow queues while maintaining organized records and consistent follow-through.
 </li>
 <li>
 Skilled in identifying discrepancies, resolving issues proactively, escalating risks appropriately, and balancing empathy with precision during complex patient and provider interactions.
 </li>
 <li>
 Demonstrated willingness to adopt approved AI tools to streamline communication, summarize information, strengthen documentation quality, and improve day-to-day productivity responsibly.
 
 
 </li>
 </ul>
 
 Experience and Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required. Associate degree or healthcare-related training preferred.
 </li>
 <li>
 2+ years of experience in pharmacy operations, patient services, healthcare support, call center operations, or another high-volume regulated environment requiring problem-solving and prioritization preferred.
 </li>
 <li>
 Demonstrated experience handling patient or customer interactions with professionalism, clarity, empathy, and strong follow-through.
 </li>
 <li>
 Proven ability to learn SOPs, systems, and process requirements quickly in a fast-changing environment.
 </li>
 <li>
 Experience working with documentation standards, quality expectations, and escalations in structured operational workflows.
 </li>
 <li>
 Comfort using multiple systems simultaneously and maintaining accuracy while managing competing priorities.
 </li>
 <li>
 Willingness and ability to adopt approved AI-enabled workflows that improve efficiency, consistency, and service performance.
 
 
 </li>
 </ul>
 
 Certificates, Licenses, and Registrations:
 
 
 
 <ul>
 <li>
 Active Pharmacy Technician registration, licensure, or certification as required by applicable state regulations.
 
 
 </li>
 </ul>
 
 Key Competencies:
 
 
 
 <ul>
 <li>
 Customer Focus: Builds trust through customer-centric solutions.
 </li>
 <li>
 Strategic AI: Guides responsible AI adoption and adaptation.
 </li>
 <li>
 Optimizes Work Processes: Drives efficiency with continuous improvement.
 </li>
 <li>
 Collaborates: Partners effectively to achieve shared goals.
 </li>
 <li>
 Resourcefulness: Secures and deploys resources efficiently.
 </li>
 <li>
 Manages Complexity: Simplifies and solves complex challenges.
 </li>
 <li>
 Ensures Accountability: Delivers on commitments with integrity.
 </li>
 <li>
 Situational Adaptability: Adjusts approach to shifting conditions.
 </li>
 <li>
 Communicates Effectively: Tailors messages to diverse audiences.
 
 
 </li>
 </ul>
 
 Values:
 
 
 
 <ul>
 <li>
 People: Empowering people defines who we are.
 </li>
 <li>
 Quality: Excellence in every product, every time.
 </li>
 <li>
 Service: Serving others is our highest purpose.
 </li>
 <li>
 Innovation: Advancing care through technology and discovery.
 
 
 </li>
 </ul>
 
 Employee Benefits, Health and Wellness:
 
 
 
 We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/
 
 
 
 Physical Requirements:
 
 
 
 While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
</div>

Pharmacy Technician, Patient Services

Texas Children's Hospital

<div>We are searching for a Certified Medical Assistant (CMA) TCP Cy-Fair &mdash; someone who works well in a fast-paced setting. In this position, you will provide clinical support for patients in the hospital&rsquo;s various ambulatory settings promoting cost effective, age appropriate, safe, and high-quality family centered care.
Think you&rsquo;ve got what it takes?
Qualifications
<ul><li>High school diploma or GED
</li><li>Graduation from a medical assistant or emergency medical technician program OR Documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not a requirement for certification
</li><li>BLS - American Heart Association Required
</li></ul>&quot;As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. &quot;
One of the following Required:
<ul><li>CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA)
</li><li>CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)
</li><li>CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
</li><li>EMT - Emergency Medical Tech Texas Department of State Health Services
</li><li>EMT-A - Advanced EMT Texas Department of State Health Services
</li><li>EMT-B - Emergency Medical Tech-Basic Texas Department of State Health Services
</li><li>EMT-I - Emergency Medical Tech-Intern Texas Department of State Health Services
</li><li>EMT-P - Emergency Medical Tech-Paramedic Texas Department of State Health Services
</li><li>LIC PAR - Licensed-Paramedic Texas Department of State Health Services
</li><li>NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT)
</li><li>NRCMA - National Registered CMA National Association of Health Professionals (NAHP)
</li><li>RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
</li></ul>Preferred Qualifications
<ul><li>1 yr. of related experience
</li></ul>Responsibilities:
<ul><li>Assist in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per practice protocol
</li><li>Collect and document vital signs, BMI, height/weight, and reason for visit with complete accuracy
</li><li>Document current medications, allergies, and other information in the electronic health record
</li><li>Prepare patients for examination and assist provider, as directed, during treatments, examinations, and testing as directed by the provider
</li><li>Document all interventions per practice protocol
</li><li>Call in and/or send electronic prescription refills as directed
</li><li>Assist provider during office emergency patient care
</li><li>Keep rooms stocked with supplies and notify managers when supplies are low
</li><li>Participate as a member of the care team, working with each member of the team to meet the goals of the patient, and participate in daily huddles and monthly staff meetings
</li><li>Coordinate patient care by following up on lab results, ER visits, et cetera
</li><li>Identify patients eligible for Vaccines for Children program and follow procedures for accurate documentation and management
</li><li>Assess patient&rsquo;s eligibility for referral by verifying coverage with payer prior to initiate referral
</li><li>Manage the outstanding orders report and lab error work queue to assure results are received
</li><li>Provide superb customer service</li></ul></div>

Certified Medical Assistant (CMA) -TCP Cy Fair

Explore 129+ It service desk technician in Houston this August. Find roles across top companies and apply now to boost your career.