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pharmacy customer service associate Jobs in Houston

pharmacy customer service associate

application it analyst - pharmacy Jobs in Houston

application it analyst - pharmacy

pharmacy assistant

Walgreens

<div><ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li>
<li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li>
<li>Models and delivers a distinctive and delightful customer experience.</li>
</ul><br>
<b>Customer Experience</b>
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers.</li>
</ul><b>Operations</b>
<br>
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li>
<li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li>
<li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul><b>Training &amp; Personal Development</b>
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li>
<li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li><br>
</ul><br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
<br>
An Equal Opportunity Employer, including disability/veterans.
<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
<br>
<b>Salary Range:</b> $17.5 - $21 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Prescription coverage</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Work &amp; life resources</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Career development programs</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Certified Pharmacy Technician

Harris Health

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Job Details</b></h2>
<div><div><div>Career area</div>
<div>Pharmacy</div>
</div><div><div>Position Type</div>
<div>Full Time</div>
</div><div><div>Pay</div>
<div>$22.14 - $28.22</div>
</div><div><div>Location</div>
<div>Administration ACS, Houston, TX 77054, United States</div>
</div><div><div>Job ID</div>
<div>180667</div>
</div></div><div><div><div><p>
</p><div><ul><li>Facebook</li>
<li>X</li>
<li>LinkedIn</li>
<li>Email</li></ul></div></div>
</div></div></div></div></div></div><div><div><div><div><p>Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet&reg; nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.</p>
<p>At Harris Health, we prioritize the well-being of our most valuable asset-our people-ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.</p>
</div><div><p>JOB SUMMARY: Prepare and dispense prescribed medications under the direct supervision of a licensed pharmacist while ensuring excellence in patient care, patient safety and patient satisfaction. Adhere to all state, federal, organizational, and departmental regulations and guidelines.
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MINIMUM QUALIFICATIONS:
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Education/Specialized Training/Licensure: High School Diploma/GED; Registered by Texas State Board of Pharmacy; PTCB Certification preferred.
<br>
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SPECIAL REQUIREMENTS:
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<br>
Other Skills:
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CRT, Mathematics, P.C.
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Work Schedule: Weekends, Holidays, Flexible, Travel</p></div></div></div></div></div>

Registered Pharm Tech Floating

EmpowHR Consulting

<p>We are seeking an experienced, highly organized, and proactive Executive Assistant to serve as a trusted partner to the Owner and support the daily operations of our growing pharmacy. This is more than a traditional administrative role, we are looking for someone who is resourceful, takes initiative, anticipates needs, and thrives with minimal supervision.</p><p>The ideal candidate is a self-starter who enjoys creating organization, solving problems independently, and keeping business operations running efficiently. This individual will play a critical role in executive support, office administration, vendor coordination, customer communication, and operational efficiency.</p><p><b>Key Responsibilities</b></p><p><b>Administrative &amp; Executive Support</b></p><p>&middot; Manage and prioritize the executive's calendar, appointments, and daily schedule.</p><p>&middot; Screen and prioritize phone calls, emails, and correspondence.</p><p>&middot; Prepare reports, presentations, spreadsheets, and executive communications.</p><p>&middot; Coordinate meetings, agendas, minutes, and follow-up action items.</p><p>&middot; Handle confidential information with discretion.</p><p>&middot; Coordinate travel arrangements and expense reporting.</p><p><b>Strategic Business Support</b></p><p>&middot; Assist with business planning and strategic initiatives.</p><p>&middot; Research vendors, products, and business opportunities.</p><p>&middot; Develop reports and dashboards to support executive decision-making.</p><p>&middot; Coordinate cross-functional projects from planning through completion.</p><p>&middot; Track key initiatives and ensure deadlines are met.</p><p>&middot; Identify opportunities to improve operational efficiency and implement solutions.</p><p>&middot; Serve as an extension of the Owner by following up on priorities and driving accountability.</p><p><b>Office &amp; Business Operations</b></p><p>&middot; Manage day-to-day administrative operations.</p><p>&middot; Maintain filing systems and office records.</p><p>&middot; Order office supplies and manage vendor relationships.</p><p>&middot; Assist with invoices, billing support, and recordkeeping.</p><p>&middot; Coordinate meetings, events, and employee activities.</p><p><b>Pharmacy Administration</b></p><p>&middot; Support operational initiatives and special projects.</p><p>&middot; Coordinate communication with pharmaceutical vendors and suppliers.</p><p>&middot; Track renewals, inspections, certifications, and compliance deadlines.</p><p><b>Experience &amp; Qualifications</b></p><p><b>Required</b></p><p>&middot; 5+ years of Executive Assistant, Administrative, or Office Management experience.</p><p>&middot; Experience supporting executives or business owners.</p><p>&middot; Excellent organizational, communication, and time-management skills.</p><p>&middot; Ability to manage multiple priorities independently.</p><p>&middot; Strong attention to detail and professionalism.</p><p>&middot; Advanced proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).</p><p><b>Preferred</b></p><p>&middot; Healthcare, pharmacy, or medical office experience.</p><p>&middot; Experience with QuickBooks or accounting software.</p><p>&middot; Knowledge of healthcare administrative processes and compliance.</p><p><b>Ideal Candidate</b></p><p>The successful candidate is someone who:</p><p>&middot; Is a self-starter who requires minimal direction.</p><p>&middot; Anticipates needs before they arise.</p><p>&middot; Takes ownership from start to finish.</p><p>&middot; Thinks strategically and proactively solves problems.</p><p>&middot; Maintains professionalism under pressure.</p><p>&middot; Builds strong relationships and improves processes.</p><p>&middot; Is dependable, trustworthy, and highly accountable.</p><p><b>Why Join Our Team?</b></p><p>We are a growing pharmacy seeking an Executive Assistant who wants to become a valued member of our leadership team. We value initiative, accountability, professionalism, and continuous improvement. This role offers the opportunity to make a meaningful impact by helping streamline operations, support executive leadership, and contribute to the continued success of our organization.</p><p>Pay: Up to $31.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: In person</p>

Executive Assistant

<div>Responsibilities:
<p><b>
Job Summary:</b> As an H-E-B Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services.<br>
<br>
<b>Key Responsibilities &amp; Essential Functions:</b></p><p></p><p>
Pharmacy Operations:</p><ul><li>
Role models / provides superior customer service and service standards</li><li>
Promotes / embodies &quot;Greet, Ask &amp; Thank&quot; and H-E-B telephone strategies</li><li>
Manages exception station; solves third-party issues</li><li>
Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third-party prescriptions; manages adjudication review</li><li>
Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may be responsible for other Professional Services activities as required</li><li>
Maintains H-E-B Rx screener status; participates in screening events</li><li>
Assists with Pharmacy operations-related tasks (e.g., responding to recalls, offsite record storage, DSD reconciliation, out-of-date / dead stock returns, department communications, and others as needed)</li><li>
Orders / manages inventory; processes invoices daily, on a timely basis</li><li>
Reviews Warehouse and DSD orders</li><li>
Checks deliveries for accuracy; notifies H-E-B / DSD vendor of discrepancies; makes necessary adjustments</li><li>
Maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro, etc.), including calibration, maintenance, stocking, proper report execution</li><li>
Applies computer troubleshooting and prescription application overview</li><li>
Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.)</li><li>
Performs other assigned duties</li></ul><p></p><p>
Compliance:</p><ul><li>
Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand-counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7-point check</li><li>
Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient</li><li>
Ensures compliance with Central Fill check-in procedures</li><li>
Participates in / ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review</li><li>
Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves</li><li>
Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5-S compliance</li></ul><p><i><br>
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.</i><br>
<br>
<b>Qualifications &amp; Key Requirements:</b><br>
<br>
<b>Age Requirement:</b></p><ul><li>
18+</li></ul><p><b><br>
Work Experience:</b></p><ul><li>
3+ years of pharmacy experience (preferred)</li><li>
1+ years of experience as an active retail Certified Pharmacy Technician</li><li>
Experience working in a fast-paced environment</li></ul><p><b><br>
Knowledge/Skills/Abilities:</b></p><ul><li>
Working knowledge of all pharmacy-related management tasks and H-E-B RxEVO system</li><li>
Knowledge / understanding of H-E-B Pharmacy Standard Operating Procedures (SOPs)</li><li>
Advanced communication skills; advanced telephone etiquette</li><li>
Intermediate computer skills, including MS Office, Windows, and H-E-B related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager)</li><li>
Mathematical skills, including calculating measurements</li><li>
Ability to manage multiple priorities and shift focus between tasks</li><li>
Ability to maintain composure in high-stress situations</li><li>
Ability to work with little direct supervision; self-starter</li><li>
Welcomes working in a team-oriented environment and is open to cross-training</li></ul><p><b><br>
Education:</b></p><ul><li>
HS Diploma or GED or equivalent</li></ul><p><b><br>
Licenses/Certifications:</b></p><ul><li>
Active State of Texas registration as certified pharmacy technician (CPhT); maintain certification with 20 hours of continuing education every 2 years; recertify 60 days prior to expiration date</li><li>
Certification as an H-E-B Pharmacy Technician</li><li>
RxEVO certification</li><li>
Successful completion of all required training (e.g., H-E-B Screener certification, Advanced Cash Register (ACR), HIPAA, FWA, MethGuard, Diversity, Company orientation, applicable modules for Pharm Tech and PCR, etc.)</li></ul><p><b><br>
Physical Demands &amp; Working Conditions:</b></p><ul><li>
Function in a fast-paced, retail, office environment</li><li>
Work rotating shifts to meet business needs (includes nights and weekends)</li><li>
Stand for extended periods (up to 12 hours)</li><li>
Regularly lift 30 lbs or more</li><li>
Use arms / hands in repetitive motion that require hand / finger dexterity</li><li>
Meet specific vision requirements for this job, including close vision and color vision</li></ul><p><i><br>
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i><br>
<br>
<b>Last revised: </b>9/1/2012</p></div>

Houston 37 (Fry Rd/IH10) RX Tech - Pharmacy Tech - Part time

San Diego Coastal Homestays

<p><strong>Position Overview:</strong><br />Are you seeking a flexible, rewarding opportunity to work remotely as a Pharmacy Technician? We’re looking for motivated, detail-oriented individuals to join our team in a remote Pharmacy Technician role. Whether you’re starting your career or bringing years of experience, this position offers a great platform to develop your skills, contribute to healthcare services, and enjoy the benefits of working from home.</p><p> </p><p>In this role, you'll be essential in supporting pharmacy operations by accurately managing prescription data, assisting with administrative tasks, and ensuring smooth communication between patients, pharmacies, and healthcare providers. No matter your experience level, we provide thorough training and ongoing support to help you succeed. This is more than a job, it’s an opportunity to grow professionally while enjoying the flexibility of a remote work environment.<br /> </p><p><strong>Responsibilities: (All Levels)</strong></p><p>Accurately input and update prescription and patient data within pharmacy systems</p><p>Support medication inventory management and digital record keeping</p><p>Assist with administrative duties such as verifying insurance information, responding to patient inquiries, and scheduling</p><p>Manage digital documentation, including scanning, filing, and organizing pharmacy records</p><p>Perform basic data verification and quality checks to ensure accuracy</p><p>Collaborate with team members remotely to support pharmacy operations</p><p>Maintain confidentiality and security of sensitive patient and pharmacy information</p><p> </p><p><strong>Qualifications: (No Experience Required)</strong></p><p>High school diploma or equivalent</p><p>Strong attention to detail and organizational skills</p><p>Excellent communication skills</p><p>Tech-savvy with a willingness to learn pharmacy management software</p><p>Reliable, self-motivated, and able to manage time effectively</p><p>For Experienced Candidates:</p><p>Develop and optimize workflows for pharmacy data management</p><p>Perform detailed data analysis and generate reports</p><p>Mentor and train new team members remotely</p><p>Coordinate communication across departments and pharmacy teams</p><p>Support implementation of remote work best practices and tools</p><p> </p><p><strong>Entry-Level: 2+ Years Relevant Experience</strong></p><p>2+ years of experience in remote pharmacy support or administrative roles</p><p>Proficiency in pharmacy software, MS Office, Google Workspace, and relevant tools (CRM, inventory systems)</p><p>Excellent organizational and multitasking skills</p><p>Strong problem-solving abilities and adaptability</p><p>Ability to work independently and manage remote projects effectively</p><p> </p><p><strong>Benefits and Perks:</strong></p><p>Health Insurance</p><p>Paid Time Off (PTO) and Holidays</p><p>Retirement Plans</p><p>Flexible Work Hours</p><p>Paid Parental Leave</p><p>Opportunities for Professional Development &amp; Certification</p><p>Life and Disability Insurance</p><p>Employee Assistance Programs (EAPs)</p><p>Wellness Programs</p><p>Performance Bonuses &amp; Incentives</p><p>Employee Discounts &amp; Perks</p><p>An inclusive, supportive, and safe work environment<br /> </p><p><strong>Compensation:</strong></p><p>Hourly rates from $18 to $45+, depending on experience, location, and hours worked.</p><p>Opportunities for bonuses, incentives, and benefits such as health insurance, paid time off, and professional development.<br /> </p><p><strong>Work Environment:</strong><br />This fully remote position offers flexible hours, ideal for self-motivated individuals who thrive in virtual settings. We provide comprehensive training and ongoing support to help you succeed. Join us for a flexible, rewarding career that fits your lifestyle while making a meaningful impact in healthcare.<br /> </p><p><strong>Non-Discrimination and Equal Opportunity Statement:</strong><br />We are an Equal Opportunity Employer committed to creating an inclusive environment for all individuals. We celebrate diversity and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, marital status, or any other protected characteristic under applicable law. All qualified applicants will receive consideration for employment without regard to these factors.</p>

Pharmacy Technician - US Remote

Empower Pharmacy

<div>
 Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation&rsquo;s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we&rsquo;re redefining what&rsquo;s possible in personalized medicine and pharmaceutical manufacturing. We&rsquo;re proud to be recognized as one of Houston&rsquo;s fastest-growing private companies and ranked #116 in Healthcare &amp; Medical on the Inc. 5000 List for 2025.
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 Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we&rsquo;ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.
 <br/>
 <br/>
 At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that&rsquo;s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.
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 <br/>
 If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let&rsquo;s transform healthcare together.
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 <strong>
  Position Summary:
  <br/>
  <br/>
 </strong>
 The Pharmacy Technician, Patient Services drives accurate, compliant, and high-touch patient support within a fast-scaling pharmacy operation. This role owns prescription intake, documentation integrity, patient and provider communication, and cross-functional coordination. It accelerates therapy access while protecting quality and regulatory standards and serves as a key control point requiring real-time decision-making that impacts patient access, provider experience, and operational efficiency. Success requires sharp judgment, disciplined execution, and the ability to balance speed, accuracy, and compliance with precision in a high-volume environment. As Empower Pharmacy continues to scale, this technician improves workflows, elevates service consistency, and embraces approved AI tools as force multipliers that enhance productivity, reduce errors, strengthen decision-making, and improve both team and patient outcomes across the business.
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  Responsibilities:
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 </strong>
 <strong>
  Patient Intake Excellence
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 </strong>
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   Prescription Accuracy: Enter prescriptions, demographics, provider details, and medication information with precision, identifying and resolving incomplete or conflicting information to prevent delays, rework, compliance exposure, or downstream errors.
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   Documentation Discipline: Maintain complete, audit-ready records across systems, ensuring every patient interaction, verification step, and exception aligns with regulatory requirements and internal standards.
  </li>
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   Issue Resolution: Identify incomplete information early, resolve discrepancies using sound judgment, clarify requirements with patients and providers, and escalate appropriately to preserve turnaround times and operational reliability.
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  </li>
 </ul>
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  Patient Service Execution
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 </strong>
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   Patient Communication: Deliver clear, empathetic communication that explains processes, timelines, and next steps while building trust, handling complex interactions, and reducing confusion across sensitive situations.
  </li>
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   Expectation Management: Set realistic expectations regarding documentation, fulfillment, benefits, and follow-up needs, confirming understanding and reinforcing accountability at every stage while supporting provider clarification needs.
  </li>
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   Service Ownership: Manage patient and provider inquiries through resolution, including escalations and de-escalation when needed, closing communication loops quickly and ensuring a consistently responsive, professional service experience.
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   <br/>
  </li>
 </ul>
 <strong>
  Operational Performance
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 </strong>
 <ul>
  <li>
   Queue Management: Prioritize daily workload across multiple queues, balance competing priorities, and manage high-volume activities with constant task-switching while maintaining accuracy and service-level expectations.
  </li>
  <li>
   Process Improvement: Recognize recurring workflow friction, minimize delays and rework, surface practical solutions, and contribute ideas that increase speed, accuracy, and coordination across Patient Services.
  </li>
  <li>
   Metric Discipline: Perform against productivity, quality, and responsiveness goals while directly impacting turnaround times, order accuracy, and overall workflow efficiency through disciplined execution.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge and Skills:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong command of prescription intake, patient communication, documentation control, and regulated workflow execution within fast-paced service environments requiring accuracy, urgency, and sound judgment.
  </li>
  <li>
   Ability to navigate pharmacy systems, CRM platforms, digital communication tools, and workflow queues while maintaining organized records and consistent follow-through.
  </li>
  <li>
   Skilled in identifying discrepancies, resolving issues proactively, escalating risks appropriately, and balancing empathy with precision during complex patient and provider interactions.
  </li>
  <li>
   Demonstrated willingness to adopt approved AI tools to streamline communication, summarize information, strengthen documentation quality, and improve day-to-day productivity responsibly.
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   <br/>
  </li>
 </ul>
 <strong>
  Experience and Qualifications:
  <br/>
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 </strong>
 <ul>
  <li>
   High school diploma or equivalent required. Associate degree or healthcare-related training preferred.
  </li>
  <li>
   2+ years of experience in pharmacy operations, patient services, healthcare support, call center operations, or another high-volume regulated environment requiring problem-solving and prioritization preferred.
  </li>
  <li>
   Demonstrated experience handling patient or customer interactions with professionalism, clarity, empathy, and strong follow-through.
  </li>
  <li>
   Proven ability to learn SOPs, systems, and process requirements quickly in a fast-changing environment.
  </li>
  <li>
   Experience working with documentation standards, quality expectations, and escalations in structured operational workflows.
  </li>
  <li>
   Comfort using multiple systems simultaneously and maintaining accuracy while managing competing priorities.
  </li>
  <li>
   Willingness and ability to adopt approved AI-enabled workflows that improve efficiency, consistency, and service performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Certificates, Licenses, and Registrations:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Active Pharmacy Technician registration, licensure, or certification as required by applicable state regulations.
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   <br/>
  </li>
 </ul>
 <strong>
  Key Competencies:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Focus: Builds trust through customer-centric solutions.
  </li>
  <li>
   Strategic AI: Guides responsible AI adoption and adaptation.
  </li>
  <li>
   Optimizes Work Processes: Drives efficiency with continuous improvement.
  </li>
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   Collaborates: Partners effectively to achieve shared goals.
  </li>
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   Resourcefulness: Secures and deploys resources efficiently.
  </li>
  <li>
   Manages Complexity: Simplifies and solves complex challenges.
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   Ensures Accountability: Delivers on commitments with integrity.
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   Situational Adaptability: Adjusts approach to shifting conditions.
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   Communicates Effectively: Tailors messages to diverse audiences.
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  Values:
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   People: Empowering people defines who we are.
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   Quality: Excellence in every product, every time.
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   Service: Serving others is our highest purpose.
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   Innovation: Advancing care through technology and discovery.
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 </ul>
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  Employee Benefits, Health and Wellness:
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 We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/
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  Physical Requirements:
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 While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
</div>


Pharmacy Technician, Patient Services

Dollar Tree

<div><div><div><p>We&rsquo;re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:</p></div><div><ul><li><p>
Assist with store functions and day-to-day store activities</p></li></ul></div><div><ul><li><p>
Help customers in a positive, approachable manner and address any questions or concerns they may have</p></li></ul></div><div><ul><li><p>
Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained</p></li></ul></div><div><ul><li><p>
Perform opening and closing procedures as needed</p></li></ul></div><div><ul><li><p>
Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities</p></li></ul></div><div><ul><li><p>
Maintain promotional effectiveness of store-front fixtures and displays</p></li></ul></div><div><ul><li><p>
Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention</p></li></ul></div><div><ul><li><p>
Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards</p></li></ul></div><div><ul><li><p>
Protect and secure all company assets, including store cash</p></li></ul></div><div><ul><li><p>
Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures</p></li></ul></div><div><ul><li><p>
Help the Store Manager supervise, train, and develop Store Associates</p></li></ul></div><div><ul><li><p>
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders</p></li></ul></div><div><ul><li><p>
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable</p></li></ul></div><div><ul><li><p>
Other duties as assigned*</p></li></ul></div><p></p><div><p><b><br>
Skills and Experience:</b></p></div><div><ul><li><p>
High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required</p></li></ul></div><div><ul><li><p>
Store management experience in retail, grocery, or drug store environment is preferred</p></li></ul></div></div><div><div><ul><li><p>
Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting</p></li></ul></div><div><ul><li><p>
Strong communication, interpersonal, and written skills are required</p></li></ul></div><div><ul><li><p>
Ability to work in a high-energy, team environment is required</p></li></ul></div><div><ul><li><p>
Exceptional customer service, organizational, and communication skills are required</p></li></ul></div><div><ul><li><p>
Strong problem solving and decision-making skills are required</p></li></ul></div><p></p><div><p><b><br>
Perks and Benefits:</b><br>
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:</p></div><div><ul><li><p>
Employee Assistance Program</p></li></ul></div><div><ul><li><p>
Retirement plans</p></li></ul></div><div><ul><li><p>
Educational Assistance</p></li></ul></div><div><ul><li><p>
And much more!</p></li></ul></div><p></p><div><p><i><br>
We are an equal opportunity employer committed to </i><i>complying with</i><i> the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.</i></p></div><div><p><i>
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. </i><i>This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at </i><i>our</i><i> discretion.</i><i> </i><i>Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.</i></p></div><p></p><div><p><i><br>
Please note, this job description is not a contract of employment and may be </i><i>modified</i><i> to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may </i><i>terminate</i><i> the employment relationship at any time, with or without cause or notice.</i></p></div></div><p></p>
Part time<p></p>
5305 Telephone Road,Houston,Texas 77087<p></p>
09633<p></p>
Dollar Tree</div>

Assistant Manager I

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