customer service representative

virtual pharmaceutical sales specialist Jobs in Houston

virtual pharmaceutical sales specialist

fm249/louetta rd pharmacy care representative Jobs in Houston

inside sales representative Jobs in Houston

inside sales representative

inside sales representative - houston, texas Jobs in Houston

pharmacy sales representative

Atlas RX Infusion Pharmacy

<p>Pharmacy Sales Representative &mdash; Infusion</p><p>Houston, TX (Greater Houston Area) &middot; In-person / Field-based</p><p>Compensation: Commission-based + Base Salary (DOE)</p><p>About the role</p><p>We are a growing specialty infusion pharmacy serving the greater Houston area, and we are looking for a driven, relationship-focused Pharmacy Sales Representative to join our team. In this role, you will be the primary point of contact between our pharmacy and the physicians, clinics, hospitals, and health systems that refer patients to us for home and outpatient infusion therapy. You will be responsible for building and maintaining a referral network, educating providers on our services, and driving patient volume growth across our key therapy categories.</p><p>What you'll do</p><ul><li>Develop and grow a referral base of physicians, specialists, discharge planners, case managers, and hospital systems throughout the Houston metro area</li><li>Conduct in-person sales calls, lunch-and-learns, and office presentations to educate providers on our infusion pharmacy capabilities and therapy offerings</li><li>Serve as a liaison between referring providers and our clinical and operations teams to ensure a seamless patient experience</li><li>Identify new market opportunities and maintain a consistent call schedule across your territory</li><li>Track referral activity, call notes, and pipeline progress using CRM tools</li><li>Attend relevant healthcare events, conferences, and networking opportunities in the Houston market</li><li>Collaborate with pharmacists and intake staff to facilitate smooth onboarding of new patients</li><li>Meet or exceed monthly and quarterly referral volume targets</li></ul><p>What we're looking for</p><ul><li>2+ years of outside sales experience, preferably in healthcare, specialty pharmacy, home infusion, or medical sales</li><li>Established relationships with Houston-area physicians, specialists, or hospital systems is a strong plus</li><li>Strong understanding of the specialty pharmacy or infusion therapy landscape</li><li>Excellent interpersonal and communication skills &mdash; you thrive in face-to-face sales environments</li><li>Self-motivated and able to manage your own schedule and territory independently</li><li>Proficiency with CRM software and Microsoft Office/Google Workspace</li><li>Valid Texas driver's license and reliable transportation &mdash; this role requires frequent travel within the Houston area</li><li>Bachelor's degree preferred, but not required with demonstrated relevant experience</li></ul><p>Therapy areas</p><p>IVIG / SCIG, Antibiotics, Biologics.</p><ul><li>Competitive base salary + uncapped commission structure</li><li>Mileage and travel expense reimbursement</li><li>Paid Time Off (PTO)</li></ul><p>Pay: $70,000.00 - $90,000.00 per year</p><p>Work Location: On the road</p>

Pharmacy Sales Representative

Central Market

<div>Overview: <b>Central Market</b> is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes <b>Central Market</b> one of the freshest markets in the country - Try a sumptuous selection of everything edible, for starters. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, <b>Central Market</b> is a foodie&rsquo;s wonderland. Our commitment beyond the plate is another reason we&rsquo;re a cut above. We believe food is a way of uniting families and communities, of preserving cultures, and of starting new traditions. Each of our stores is a market in the truest sense and is a place to exchange goods, services, and ideas for those really into food.<p></p>
Responsibilities: <b>Job Summary:</b> As a Pharmacy Care Representative, you'll work in a team environment to provide superior customer service that exceeds patient expectations.<br>
<br>
<b>Key Responsibilities &amp; Essential Functions:</b><br>
<br>
<ul><li>Customer Service / Patient Care:</li></ul><br>
<ul><li>
Provides / role-models superior customer service; works closely with Pharmacists, Pharmacy Technicians, and Pharmacy Care Representatives (PCRs) to provide excellent patient care</li><li>
Promotes / fosters &quot;Greet, Ask, and Thank&quot; and H-E-B telephone strategies; directs calls to appropriate Partner</li><li>
Receives written prescriptions from customers; obtains / verifies demographic and profile-related information; receives refill prescription numbers (by phone and at drop-off counter) and obtains profile-related information; processes written prescriptions and refill numbers into RXEVO</li><li>
Generates prescription-related paperwork; files / retrieves / maintains prescriptions in the Will-Call area</li><li>
Uses RXEVO at point of sale (POS) system; ensures procedures are followed to deliver prescriptions to correct patients (name, number of orders per bag, etc.)</li><li>
Directs customers to counseling window for Pharmacist consultation</li><li>
Obtains /returns tills from bookkeeping; processes customer transactions at register</li><li>
Maintains manual signature capture receipts; scans into RXEVO in a timely fashion</li><li>
Properly processes / clears prepaid prescriptions</li><li>
Ensures all prescription deliveries are finalized; prints RX delivery ledger daily</li><li>
Completes contact patient queue</li><li>
Files / maintains prescription hard copies</li><li>
Assists Technicians and Pharmacists to ensure complete, efficient production for the shift</li><li>
Participates in / assists with Rx screening events, flu shot scheduling, immunization scheduling, and future medication therapy management (MTM) events</li><li>
Checks in / assists customers receiving vaccines using comprehensive vaccine manager (CVM) tool or other professional services apps</li><li>
May participate in other professional services activities</li></ul><br>
<ul><li>Inventory Management:</li></ul><br>
<ul><li>
Receives OTC inventory; checks delivery for accuracy compared to invoices, contacts H-E-B warehouse or vendor if inventory is short</li><li>
Stages OTC inventory; breaks out into stocking sections, including front-of-pharmacy items (e.g., OTC, diabetic supplies)</li><li>
Complies with Return to Stock SOP to locate prescriptions via inventory management queue</li><li>
Ensures caps, vials, bags, etc., are correctly stocked</li><li>
Records fridge and freezer temperature logs</li></ul><br>
<ul><li>Compliance / Sanitation:</li></ul><br>
<ul><li>
Complies with HIPAA regulations to ensure privacy and confidentiality of personal health information (PHI)</li><li>
Complies with TSBP rules and H-E-B SOPs to ensure patient counseling is provided on applicable prescriptions</li><li>
Complies with SOP to process PSE transactions; follows manual process only if electronic system unavailable</li><li>
Complies with Central Fill check-in procedures</li><li>
Ensures department and work area (inside and outside) comply with presentation, organization, sanitation, and maintenance guidelines</li><li>
Removes trash from department; complies with trash compactor processes</li></ul><br>
<i>
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.</i><br>
<br>
<b>Qualifications &amp; Key Requirements:</b><br>
<br>
<b>Work Experience:</b><ul><li>
Experience in retail -
</li><li>experience in pharmacy a plus -
</li><li>Experience working in a fast-paced environment -
</li></ul><br>
<b>Knowledge/Skills/Abilities:</b><ul><li>
Working knowledge of pharmacy-related tasks, H-E-B RXEVO system, register procedures, and H-E-B Pharmacy SOPs -
</li><li>Strong communication and customer service skills -
</li><li>Mathematical skills (including calculating measurements) -
</li><li>PC skills, including MS Office and H-E-B software and programs required by the job -
</li><li>Cash-handling skills -
</li><li>Ability to maintain composure in high-stress situations -
</li><li>Ability to demonstrate strong telephone etiquette -
</li><li>Ability to manage multiple priorities and shift focus between tasks -
</li><li>Ability to work in a team environment -
</li><li>Ability to work with little direct supervision -
</li><li>Willingness to cross-train -
</li></ul><br>
<b>Education:</b><ul><li>
or equivalent -
</li></ul><br>
<b>Licenses/Certifications:</b><ul><li>
Completion of all training and certification e.g -
</li><li>PCR -
</li><li>RXEVO -
</li><li>HIPAA -
</li><li>FWA -
</li><li>MethGuard -
</li><li>diversity -
</li><li>ACR -
</li><li>H-E-B Screener certification -
</li><li>Company orientation -
</li></ul><br>
<b>Physical Demands &amp; Working Conditions:</b><ul><li>
Function in a fast-paced, retail, office environment</li><li>
Work rotating shifts, including nights and weekends</li><li>
Stand for extended periods (up to 12 hours)</li><li>
Regularly lift 30 lbs or more</li><li>
Fulfill vision requirements for the job, specifically close vision and color vision</li><li>
Maintain H-E-B Rx screener status, including required recertification</li></ul><br>
<i>
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i><br>
<br>
<b>Last revised: </b>12/01/2021</div>

FM249/Louetta Rd Pharmacy Care Representative

IQVIA

<div><div><div>Houston, United States of America | Full time | Home-based | R1537654</div><div><div><b>
Job available in additional locations</b></div></div></div><p></p><div><div><b><br>
Bi-lingual Pharmacy Support Call Center Representative</b><br>
<i>Contract Remote Role &ndash; Location (Open to Remote US)</i></div><div>
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product&rsquo;s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.</div><div>
IQVIA has the world&rsquo;s largest Commercial Sales &amp; Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.</div><div>
We are excited to announce that currently we are looking for a 100% remote (work from home&mdash;WFH) contract <b>Pharmacy Support Call Center Representative </b>to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The <b>Pharmacy Support Call Center Representative </b>is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.</div><div><b>
Role Purpose:</b></div><ul><li>
Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.</li></ul><div><b>
Job Responsibilities:</b></div><ul><li>
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center</li><li>
Quickly assess the user's issue and provides first level support for problem resolution</li><li>
Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area</li><li>
Recognize operational challenges and suggest recommendations to management, as necessary</li><li>
Ability to work 40 hours per week under moderate supervision</li><li>
Multiple shifts available:</li></ul><h3 class="jobSectionHeader"><b>
8:00 am - 5:00 pm EST
</b></h3><h3 class="jobSectionHeader"><b>9:00 am &ndash; 6:00 pm EST</b></h3><h3 class="jobSectionHeader"><b>
10:00am &ndash; 7:00pm EST</b></h3><h3 class="jobSectionHeader"><b>
11:00 am &ndash; 8:00pm EST</b></h3><div><b>
Minimum Education &amp; Experience:</b></div><ul><li>
High School Diploma or equivalent</li><li>
Pharmacy Technician experience required</li><li>
HIPAA certified</li><li>
Call center experience required (3+ years preferred)</li><li>
Experience in medical claim processing is a plus</li><li>
Bi-lingual (English/Spanish)</li></ul><div><b>
The pay range for this role is $18.00 per hour. To be eligible for this position, you must reside in the same country where the job is located.</b></div><div><b>
IQVIA</b> is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.</div><div>
#LI-CES</div><div>
#LI-Remote</div><div>
#LI-DNP</div><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div></div><div></div>

Bi-lingual Pharmacy Tech Support/Call Center Rep (Work from Home)

SurePath Network

<p>Overview</p><p>SurePath Network is a platform that connects healthcare providers with a vetted network of 503B compounding pharmacies, giving clinics access to high-demand medications nationwide.</p><p>We&rsquo;re currently expanding and looking for independent (1099) sales reps to help grow our network by onboarding new clinics and healthcare providers.</p><p>This is a commission-based role with uncapped earning potential, ideal for both experienced reps and motivated individuals entering medical sales.</p><p>Key Responsibilities</p><ul><li>Identify and connect with wellness clinics, med spas, primary care and healthcare providers</li><li>Introduce and position the SurePath platform as a sourcing solution</li><li>Guide clients through onboarding and initial setup</li><li>Build and manage long-term client relationships</li><li>Drive ongoing revenue through repeat orders</li><li>Track outreach and pipeline activity independently</li></ul><p>What Makes This Opportunity Strong</p><ul><li>Access to high-demand pharmaceutical supply (503B network)</li><li>No inventory, shipping, or fulfillment responsibilities</li><li>Recurring commission structure tied to client orders</li><li>Flexibility to manage your own schedule and territory</li><li>Scalable income based on performance</li><li>Fully remote</li></ul><p>Qualifications</p><ul><li>Sales experience (pharma, medical, or B2B preferred but not required)</li><li>Strong communication and relationship-building skills</li><li>Self-motivated with the ability to work independently</li><li>Comfortable with outreach, prospecting, and closing</li><li>Organized and able to manage multiple accounts</li></ul><p>Compensation</p><ul><li>100% commission (uncapped)</li><li>Competitive earnings on all generated business</li><li>Ongoing revenue from repeat client activity</li></ul><p>Pay: $50,000.00 - $200,000.00 per year</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Work Location: Hybrid remote in Houston, TX 77002</p>

Pharmaceutical Sales Representative

サイネオス・ヘルス

<div><div><div><p><b>Updated:</b> April 10, 2026<br>
<b>Location:</b> Houston, TX, United States<br>
<b>Job ID:</b> 15052-OTHLOC-CktwYfw1
</p><div><div>Not ready to apply?<br>
Join our Talent Network
</div></div><div><p><b>Description</b>
</p><p><b>You&rsquo;re a proactive problem-solver and have the ability to make customers feel like your friend.</b></p><p>
In this role, you will be responsible for outbound sales and marketing engagements in a virtual pharmaceutical environment. Customers include but are not limited to primary care physicians, healthcare providers, and healthcare clinic personnel. You will:</p><ul><li>
Execute client-directed outbound calls, emails, and virtual strategic interactions with assigned primary care targets and prospective customers to deliver proficient sales presentations</li><li>
Develop a daily/weekly call schedule to ensure efficient and comprehensive coverage of assigned targets</li><li>
Understand and utilize the telephony system to record appropriate information in CRM in accordance with customer business rules and training</li><li>
Utilize all marketing and selling materials and clinical data designed for a respective audience</li><li>
Effectively identify and monitor multiple local market conditions to build and support strong customer relationships while driving product promotion solutions and executing marketing strategies</li></ul><p><b>
Essential Requirements:</b></p><ul><li>
Bachelor&rsquo;s degree</li><li>
2+ years&rsquo; pharmaceutical sales experience</li><li>
Effective prioritization and planning while ensuring adherence to compliance guidelines</li></ul><p><b>
Desired Requirements:</b></p><ul><li>
1+ years&rsquo; virtual/inside sales experience</li><li>
1+ years&rsquo; specialty pharmaceutical sales experience (Gastro)</li><li>
Self-motivation with strong performance orientation; expert virtual selling skills including customer engagement and relationship-building success via e-promotion</li></ul><p>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.</p><p><b>
Why Syneos Health?</b> Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.</p><p>
Work Here Matters Everywhere | How are you inspired to change lives?</p><p><i>
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)</i></p><p>
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
<br>
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.</p><p><br>
400000825</p></div></div></div></div><div></div>

Virtual Pharmaceutical Sales Specialist

Syneos Health Commercial Solutions

<div><p><b>Description</b>
</p><p><b>You&rsquo;re a proactive problem-solver and have the ability to make customers feel like your friend.</b></p><p>
In this role, you will be responsible for outbound sales and marketing engagements in a virtual pharmaceutical environment. Customers include but are not limited to primary care physicians, healthcare providers, and healthcare clinic personnel. You will:</p><ul><li>
Execute client-directed outbound calls, emails, and virtual strategic interactions with assigned primary care targets and prospective customers to deliver proficient sales presentations</li><li>
Develop a daily/weekly call schedule to ensure efficient and comprehensive coverage of assigned targets</li><li>
Understand and utilize the telephony system to record appropriate information in CRM in accordance with customer business rules and training</li><li>
Utilize all marketing and selling materials and clinical data designed for a respective audience</li><li>
Effectively identify and monitor multiple local market conditions to build and support strong customer relationships while driving product promotion solutions and executing marketing strategies</li></ul><p><b>
Essential Requirements:</b></p><ul><li>
Bachelor&rsquo;s degree</li><li>
2+ years&rsquo; pharmaceutical sales experience</li><li>
Effective prioritization and planning while ensuring adherence to compliance guidelines</li></ul><p><b>
Desired Requirements:</b></p><ul><li>
1+ years&rsquo; virtual/inside sales experience</li><li>
1+ years&rsquo; specialty pharmaceutical sales experience (Gastro)</li><li>
Self-motivation with strong performance orientation; expert virtual selling skills including customer engagement and relationship-building success via e-promotion</li></ul><p>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.</p><p><b>
Why Syneos Health?</b> Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.</p><p>
Work Here Matters Everywhere | How are you inspired to change lives?</p><p><i>
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)</i></p><p>
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
<br>
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.</p><p><br>
400000825</p></div>

Onco360

<div><div>Join our Growing Team making a difference in our Patient Lives! Onco360 is looking for a <b>Customer Care Specialist</b> based out of our Houston, TX<b> </b>pharmacy. This is a full-time position working hours between 8am-8pm<b> CST Monday through Friday and availability on Saturday and Sundays for hours between 8am-4:30pm CST.</b> <b>This is a remote work from home position with training at the Houston pharmacy.</b> Customer Care Specialists at Onco360 will work with the sales team and providers in monitoring all customer care issues.</div>
<div></div><div><div><b>Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturer</b><b>s.</b></div>
<div><div>A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.</div>
<div></div><div>We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.</div>
</div>
<div></div><div><b>Starting salary from $22.00 an hour and up</b></div>
</div><div></div><div><div>We offer great benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life, and short and long-term disability</li>
</ul><div>Customer Care Specialist Responsibilities:</div>
<ul><li>Manages the customer care escalations email workflow.</li>
<li>Works with the customer service manager to ensure all sales team escalations are addressed daily.</li>
<li>Work all address exception reports given by the VP of pharmacy operations.</li>
<li>Report to the customer care manager any items that may cause escalations not to be completed.</li>
<li>Have knowledge of CPR+ and billing claim responses.</li>
<li>Escalate all issues to the proper pharmacy director, sales team rep or analytics team.</li>
<li>Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.</li>
<li>Work all projects that are assigned by the customer service manager</li>
</ul><div>Position Qualifications for Customer Care Specialist:</div>
<ul><li>Education/Learning Experience
<ul><li>High School Diploma required; Bachelor's degree preferred</li>
</ul></li><li>Work Experience
<ul><li>1 to 2 years of pharmacy billing or certified pharmacy technician required</li>
</ul></li><li>Skills/Knowledge
<ul><li>Customer service, problem solving, and excellent communication skills verbal and writing required.</li>
<li>Work independently with little to no guidance</li>
</ul></li><li>Licenses/Certifications
<ul><li>Required: State Pharmacy Technician (as required) and national Pharmacy Technician certification (PTCB or equivalent)</li></ul></li></ul></div></div>

Pharmacy Technician - Customer Care Specialist

Explore 252+ Pharmacy sales representative in Houston this April. Find roles across top companies and apply now to boost your career.

252 pharmacy sales representative jobs In Houston

Pharmacy Sales Representative

FM249/Louetta Rd Pharmacy Care Representative

Bi-lingual Pharmacy Tech Support/Call Center Rep (Work from Home)

Pharmaceutical Sales Representative

Virtual Pharmaceutical Sales Specialist

Virtual Pharmaceutical Sales Specialist

Pharmacy Technician - Customer Care Specialist