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plan sponsor managing director iii

Fidelity Investments

<div><h3 class="jobSectionHeader"><b>Job Description:</b></h3><p><b>
Please Note: We are unable to provide visa sponsorship for this role</b></p><p>
The Fidelity 529 business offers direct-sold education savings plans to customers in 5 covered states (MA, NH, CT, DE and AZ) and nationally to help them save more effectively for one of life's biggest expenses. The 529 relationship management team owns the relationships and engages directly with our state sponsors to increase satisfaction and improve outcomes for end customers and state plans.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities Include:</b></h3><ul><li><p>
Serve as primary relationship manager for a subset of state sponsors, addressing recurring and ad-hoc needs, ensuring all plan sponsor requests are addressed, and keeping plan sponsors up to date on all relevant changes to the product or industry developments</p></li><li><p>
Lead monthly and quarterly meetings with clients to review plan and investment performance</p></li><li><p>
Take ownership, along with the 529 Product team to provide inputs into potential product enhancements based on feedback from state sponsors</p></li><li><p>
Partner with Marketing team in state-level marketing plan development and ongoing adjustments
</p></li><li><p>Coordinate and participate in state board meetings which include additional government representatives
</p></li><li><p>Represent the state and programs in public appearances
</p></li><li><p>Identify and build relationships with key decision-makers at target states to influence bid plans, more effectively prepare for upcoming RFPs and win new state plans</p></li><li><p>
Partner with appropriate internal stakeholders to integrate 529 offerings in appropriate employer plans</p></li><li><p>
Work with Investment management team to make adjustments to product offerings and updates
</p></li><li><p>Increase Fidelity's leadership position within key industry organizations, including NAST, CSF and MSRB
</p></li><li><p>Attend relevant industry conferences to build relationships and learn from industry peers and state plan sponsors, with potential speaking slots at industry conferences (e.g. alongside a current client)
</p></li><li><p>Keep all customer-facing associates updated on latest 529 enhancements
</p></li></ul><p><b>The Expertise You Bring:
</b></p><ul><li><p>At least 3-5+ years of relationship management experience.</p></li><li><p>
5-7+ years of end-to-end product management experience is preferred</p></li><li><p>
A background in/experience with 529 plans would be a big plus but not required.</p></li><li><p>
Executive level written and verbal<br>
communication skills</p></li><li><p>
Ability to work both strategically and tactically as necessary.</p></li></ul><p><b>
The Team</b></p><p>
Fidelity Wealth&rsquo;s Customer Insights &amp; Offerings is a newly established function, bringing customer analytics and wealth management offerings even closer together. The team is responsible for understanding the needs and behaviors of Fidelity Wealth&rsquo;s customers and their families and developing offerings and solutions that meet their needs throughout their lifetime.
</p>The base salary range for this position is $100,000 - $155,000 per year.
<p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate&rsquo;s relevant experience, and other factors.</p><p>
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.<br>
</p><p><br>
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.</p><p>
Please be advised that Fidelity&rsquo;s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><h3 class="jobSectionHeader"><b>
Certifications:</b></h3><h3 class="jobSectionHeader"><b>
Category:</b></h3>
Relationship Management</div>

Plan Sponsor Managing Director III

Alira Health

<div><p><b>Are you being referred to one of our roles by a connection in Alira Health? </b>If so, please apply using the referral link emailed to you.</p><p></p><p>
Join our global team dedicated to innovation and initiative, where physical walls and different time zones don&rsquo;t limit, but encourage, collaboration. Where all contributions and new ideas are explored with an open mind and work is driven by our shared values: be courageous, be accountable, be honest, be inclusive and elevate others.</p><p></p><p><b>
Job Description Summary</b></p>
The Lead CRA is an important member of the Alira Health Clinical team. The Lead CRA provides oversight, leadership, and guidance in the management and execution of clinical trial monitoring to ensure compliance and quality. Lead CRAs work closely with the Director of Clinical Monitoring, CRAs, CTCs and Clinical Project Managers to ensure protocol compliance, address site questions, and assist with study recruitment, site training, and other site-related issues.<p></p><p><b>
Job Description</b></p><h2 class="jobSectionHeader"><b>
THE LEAD CLINICAL RESEARCH ASSOCIATE ROLE</b></h2><p></p><h3 class="jobSectionHeader"><b>
ESSENTIAL JOB FUNCTIONS*</b></h3><ul><li><p>
Perform site monitoring visits (selection, initiation, monitoring and close-out visits) in accordance with contracted scope of work, Alira Health SOPs and regulatory requirements, i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) Guidelines.</p></li><li><p>
May perform Central Monitoring activities, or act as the primary liaison between site and Central Monitor.</p></li><li><p>
Collaborate with cross-functional teams and CRAs to maintain high standards of clinical trial conduct.</p></li><li><p>
Exhibits meticulous care in upholding the privacy of all subjects/participants.</p></li><li><p>
Escalates quality issues or trends appropriately per the escalation pathway.</p></li><li><p>
Conducts investigational product (IP) inventory and accountability, while evaluating storage conditions and access protocols. Confirms IP has been dispensed and administered to participants in compliance with the study protocol. Leverages expertise in GCP, local regulations and Alira Health procedures to ensure IP is properly labeled, relabeled, transported, released, returned or destroyed.</p></li><li><p>
Reviews the Investigator Site File (ISF) for audit readiness including accuracy and completeness. Reconciles the ISF with the Trial Master File (TMF), ensuring filing of essential documents in accordance with local guidelines and regulations.</p></li><li><p>
Performs quality checks on regulatory documents per ALCOA+ principles, collecting copies for TMF filing. Supports audit readiness by submitting documents to the TMF, utilizing the filing index and medidata as necessary.</p></li><li><p>
Verification and review of safety events (AE/SAE/UADE/AESI, etc) including reconciliation of concomitant medications and medical history to confirm accurate reporting in accordance with the protocol, local regulations and regulations.</p></li><li><p>
Prepares accurate monitoring visit reports and communication logs in alignment with Alira Health SOPs and the Clinical Monitoring Plan timelines. Reports detail site-specific concerns, follow-up tasks, corrective actions, protocol deviations and violations, enrollment progress and safety events collected.</p></li><li><p>
Participates in internal, client/sponsor, scientific, and other meetings as required.</p></li><li><p>
Works with other CRAs to maintain consistency and promote a collaborative team atmosphere.</p></li><li><p>
Assists in set up/collection of site-specific ethics documents and site contract negotiation.</p></li><li><p>
Provides monthly billing information to finance team as required.</p></li><li><p>
For monitoring stand-alone projects, manages study budget and acts as referent for the sponsor.</p></li><li><p>
Provides monthly billing information to the finance and project management team, as needed.</p></li><li><p>
Performs CRA training and mentoring to more junior level CRAs.</p></li><li><p>
May co-monitor and perform Evaluation Visits for more junior level CRAs.</p></li><li><p>
Provides guidance, oversight, and feedback to the study team to ensure adherence to project scope, study plans, timelines, and budget requirements.</p></li><li><p>
Oversees Clinical Research Associates (CRAs) to ensure monitoring visits are conducted within the timelines specific in the Clinical Monitoring Plan or adjusted as necessary to align with the project requirements. Monitors site and CRA performance to maintain SDV rates within study goal range, directing CRAs to perform additional visits when thresholds are not met.</p></li><li><p>
Oversees CRAs in the execution of ongoing site management activities, including reviewing Electronic Data Capture (EDC) queries, resolving follow-up items and responding to site staff inquiries in a timely manner.</p></li><li><p>
Can serve as a line manager with direct reports, with accountability for CRA annual performance reviews, continued career progression, Key Performance Indicators (KPIs) and study/site assignments.</p></li><li><p>
Ensure CRAs are working with sites to drive, track and report on subject recruitment in line with project needs and expectations.</p></li><li><p>
Provide protocol and study related training to assigned CRA and establish regular lines of communication to manage ongoing project expectations and issues.</p></li><li><p>
Evaluate the quality and integrity of CRA performance through monitoring visit report review. Review will ensure evidence of adequate CRA oversight and site management per the Clinical Monitoring Plan (CMP), Alira Health SOPs and ICH GCP. Specifically, adequate oversight of IP and accountability, routine review of ISF and audit readiness, clear and adequate reporting of protocol deviations, ensuring resolve of follow-up items in a timely manner and study compliance by the site staff and PI. Trends are shared with the Project Manager and escalated to the Sponsor as necessary.</p></li><li><p>
Evaluate the quality and integrity of CRA performance through metric tracking. Specifically, tracking EDC query resolution and follow-up issue duration. Trends are shared with the Project Manager and escalated to the Sponsor as necessary.</p></li><li><p>
Maintains oversight and accountability of monitoring visit reports, ensuring CRAs submit the draft, and the report is finalized within the Alira Health SOP and CMP timelines. Responsible for tracking study specific metrics, sharing with the Project Manager and escalating to the Director of Clinical Monitoring as needed.</p></li><li><p>
Consistently reviews monitoring visit reports within the Alira Health SOP and CMP timelines.</p></li><li><p>
Works closely with Project Managers, CRAs and Data Management to resolve CRF queries on discrepant data.</p></li><li><p>
Collaborates with development, maintenance and training of the Clinical Trial Management System (CTMS) and Trial Master File (TMF).</p></li><li><p>
Prepares for, attends and presents during Investigator Meetings.</p></li><li><p>
Conducts project specific CRA meetings and trainings.</p></li><li><p>
May be mentored and assigned Project Management, or other operational tasks, under the supervision of an experienced team member.</p></li><li><p>
Assists in resourcing planning for upcoming and ongoing clinical trials.</p></li><li><p>
Can support hiring potential new employees.</p></li><li><p>
Can be responsible for CRA new hire training and onboarding.</p></li><li><p>
Can conduct review of CRA timesheet reporting.</p></li><li><p>
May participate and present in bid defense meetings.</p></li><li><p>
May participate in audits and associated meetings, including preparation at study sites as needed.</p></li><li><p>
Collaborates with study team members for project execution and performs additional duties and tasks as assigned.</p></li></ul><h2 class="jobSectionHeader"><b>
PREPARATION, KNOWLEDGE, SKILLS &amp; ABILITIES</b></h2><ul><li><p>
Dedicated and results oriented with a bachelor&rsquo;s degree in a relevant field (sciences, nursing, medical preferred).</p></li><li><p>
Preferred 7+ years&rsquo; experience in the clinical research or health industry fields. Clinical monitoring experience required in the pharmaceutical, biotech, medtech or CRO industries. People and study management experience required.</p></li><li><p>
Expertise in data management, site management and monitoring, including proficiency in clinical trial software and tools.</p></li><li><p>
Committed to quality with a proven track record of being thorough and detail-oriented in ensuring protocol adherence and data integrity.</p></li><li><p>
Excels in organizational and time management skills, enabling effective multitasking in fast-paced environments while managing priorities, organizing time efficiently, and solving complex problems.</p></li><li><p>
Possess strong analytical, negotiation, meeting management, cross-functional team collaboration, and leadership skills to drive successful trial outcomes.</p></li><li><p>
Willing and able to travel up to 85% to support site visits and project needs.</p></li><li><p>
Professional, trustworthy, and disciplined self-starter who thrives in collaborative team settings, fostering a positive and productive atmosphere.</p></li><li><p>
In-depth knowledge of ICH GCP and ISO 14155 guidelines, along with local regulatory requirements.</p></li><li><p>
Skilled at establishing and maintaining positive relationships with sponsors, investigative sites, and cross-functional project teams to facilitate seamless communication and achieve study milestones.</p></li><li><p>
Experience in people and study management.</p></li><li><p>
Strong command of English, and the local language as necessary, both written and verbal.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
WORKING CONDITIONS/PHYSICAL DEMANDS</b></h2><p>
Normal office working conditions including frequent sitting, standing, bending, twisting and computer monitor use. Occasional lifting of weight up to 30 lbs.</p><p></p><p>
Compensation: $130,000 - 155,000 commensurate with experience</p><p></p><p><b>
Languages</b></p>
English<p></p><p><b>
Education</b></p>
Bachelor of Science (BS): Biology, Bachelor of Science (BS): Biotechnology, Bachelor of Science (BS): Life Sciences, Bachelor of Science (BS): Pharmacy<p></p><p><b>
Contract Type</b></p>
Regular</div>

Lead Clinical Research Associate

Huntington Bank

<div><h1 class="jobSectionHeader"><b>Description</b></h1><p><b>
Summary:
</b></p><p>The Vice President - Leveraged Finance Execution, in conjunction with Huntington&rsquo;s Capital Markets, Investment Banking and Sponsor Coverage, evaluates credit opportunities, mitigates associated risks, structures, and underwrites leveraged finance transactions for Huntington&rsquo;s private equity and corporate clients across multiple specialty industry and client coverage groups, delivering the Bank&rsquo;s balance sheet capital commitments in support of these transactions.</p><p></p><p><b>
Duties and Responsibilities:
</b></p><ul><li>Responsible for the execution of sponsor and leveraged financing transactions, including managing time critical due diligence and underwriting activities for sophisticated clients. Activities include deal screening and structuring, credit approvals, as well as negotiating credit agreement and other legal documentation.</li><li>
Coordinate with the Head of Leveraged Finance Execution Team, Credit Officer for Leveraged Lending, Regional Credit Officers, Capital Markets, Sponsor Coverage, and Investment Banking to ensure proper identification and mitigation of market and credit risk for those transactions, protecting the Bank from credit loss.</li><li>
Utilize knowledge of syndicated loan market and general capital market trends, in providing training and, on as needed basis, front end guidance to less experienced colleagues.</li><li>
Partner with the Capital Markets and relevant product groups to deliver competitive financing solutions to our clients and private equity relationships.</li><li>
Cultivate and maintain strong working relationships with internal partners.</li><li>
Stay current on market developments and sponsor financing structures and terms to ensure competitive positioning of Huntington in the market.</li><li>
Performs other duties as assigned.</li></ul><p></p><p><b>
Basic Qualifications:
</b></p><ul><li>Bachelor&rsquo;s Degree</li><li>
Minimum of 5 years professional experience in Leveraged Finance, including a comprehensive understanding of leveraged finance markets and trends, financial analysis, risk evaluation, and the legal and regulatory landscape</li></ul><p></p><p><b>
Preferred Qualifications:
</b></p><ul><li>Leveraged deal underwriting and execution experience, with an expertise in senior bank financing along with a working knowledge of other financing &amp; capital structure alternatives such as 2nd lien, subordinated, unitranche, and high yield debt.</li><li>
Solid analytical and judgment skills, along with deep experience evaluating and mitigating credit risk.</li><li>
Adept at understanding and negotiating complex credit agreements and other legal documentation in coordination with internal legal team, external counsel, and financial sponsors.</li><li>
Employs a highly collaborative one-team approach, with proven ability to work across lines of business and product groups to deliver competitive solutions.</li><li>
CFA or MBA</li><li>
Diverse industry financing experience</li><li>
Completion of formalized credit training program</li></ul><p><b><br>
Exempt Status: (Yes</b> = not eligible for overtime pay) (<b>No</b> = eligible for overtime pay)</p>
Yes<p></p><p><b>
Workplace Type:</b></p>
Office<p></p><p>
Our Approach to <b>Office </b>Workplace Type</p><p></p><p>
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.</p><p></p><p><b>
Compensation Range:</b></p>
$81,000 - $161,000 Annually<p></p><p>
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).</p><p></p><p>
Huntington is an Equal Opportunity Employer.</p><p></p><p>
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.</p><p></p><p><b>
Note to Agency Recruiters:</b> Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</p></div><p></p>

Leveraged Finance Execution Vice President

Validity

<div><b>LOCATION: We are focused on identifying local candidates who can work a hybrid office-based position (3 days per week: Tuesday, Wednesday, and Thursday) in the team&rsquo;s Boston, Massachusetts location. This role is not eligible for remote work or relocation.</b><br>
<b>Travel: Up to 25%</b><br>
<br>
<b>About the Role</b><br>
Validity is seeking a highly operational, data-driven Senior Director of Account Management (B2B SaaS company experience is required) with a track record of making an impact and exceeding targets. In this highly visible role, you will ensure customer retention and fuel customer expansion by leading a high-performing team to success. You will be responsible for designing and implementing the systems, processes, and tools that drive predictable revenue retention and expansion results.<br>
<br>
As the Senior Director of Account Management, you will own client retention, expansion, and long-term value realization. Leading a top-tier team, you will refine the operating model and lead the development of proven account strategies to ensure high-impact engagement across the customer lifecycle. As a seasoned sales leader, you will drive revenue growth by recruiting, coaching, and retaining talent, using a data-driven approach to manage forecasting and results.<br>
<br>
This is a hybrid office-based position which requires working 3 days per week (Tuesday, Wednesday, and Thursday) in Validity's Boston (Financial District) office location.<br>
<br>
<b>Team Dynamic
</b><br>
Join a team that is passionate about customer relationships, focused on securing and expanding customer relationships, and driven to deliver revenue retention/growth results.
<br>
<br>
<b>Position Duties and Responsibilities
</b><ul><li><b>Revenue Strategies: </b>Develop and implement long-term retention, up-sell, and cross-sell strategies to drive Validity growth via overachievement of revenue targets.</li><li><b>
Team Leadership &amp; Talent Development: </b>Recruit, coach, develop, and retain top-tier account management talent. Foster a culture of accountability and performance, ensuring rapid, effective onboarding and continuous professional development. Actively coach team members to success and remove obstacles to ensure revenue is secured quickly.</li><li><b>
Revenue &amp; Forecasting: </b>Own a team's revenue targets, managing a disciplined forecasting process for accurate business planning and reliable delivery of results.
</li><li><b>Strategic Account Engagement:</b> Act as an executive sponsor for key accounts, building C-level relationships, navigating complex renewals, and resolving high-level escalations.
</li><li><b>Data-Driven Decision Making: </b>Leverage business acumen and SaaS metrics to monitor market trends, competitor activity, and customer feedback to iterate on strategies.</li><li><b>
Operational Excellence: </b>Implement best practices, optimize internal processes, and ensure the effective use of the technology stack (Salesforce, LinkedIn Navigator, etc.) to drive efficiency.</li><li><b>
Cross-Functional Collaboration: </b>Partner with Sales, Product, and Marketing teams to ensure alignment on customer strategy, product roadmap, and overall company goals.</li><li><b>
Lead by Example: </b>Model core company values, maintain high accountability, and foster a transparent, collaborative culture. Demonstrate a strong work ethic and show ownership of results.</li></ul><b>
Required Experience, Skills, and Education
</b><ul><li><b>A minimum of 7 years of progressive team management experience in SaaS account management, SaaS sales, or SaaS customer success with responsibility for revenue retention and expansion, with at least 3 years at the Director level or above.</b></li><li><b>
Industry: </b>Proven success within B2B SaaS company, preferably in a rapidly evolving, high-growth environment.</li><li><b>
Leadership: </b>Demonstrated success in building, leading, and scaling high-performing account management teams (hiring, training, and retaining top talent).</li><li><b>
Strategy &amp; Metrics: </b>Deep understanding of SaaS business economics, with a strong focus on data-driven decision-making and history of achieving/exceeding ARR/NRR/GRR goals.</li><li><b>
Executive Presence:</b> Exceptional communication and negotiation skills, with experience interacting with C-level stakeholders.</li><li><b>
Location: </b>This role is based in our Boston, Massachusetts office.</li><li><b>
Travel: </b>Required - up to 25%.</li></ul><b>
Preferred Experience, Skills, and Education
</b><ul><li>Bachelor&rsquo;s Degree or equivalent experience (MBA preferred).</li><li>
MarTech experience highly preferred.</li><li>
Proficiency in Salesforce and Microsoft Office suite (Word, Excel, PowerPoint).</li><li>
Familiarity with sales technology stack solutions: SalesLoft, LinkedIn Navigator, and ZoomInfo.</li></ul><b>
Base salary range $180,000 - $215,000, OTE range $360,000 - $430,000, plus benefits, bonus opportunities and stock options. Final salary may vary depending on skills, location, and/or experience.</b><br>
<br>
#LI-Hybrid<p><b>
About Validity</b></p>
<p>For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers &ndash; using trustworthy data as a key advantage. Validity&rsquo;s flagship products &ndash; Everest, DemandTools, BriteVerify, and GridBuddy Connect &ndash; are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth.</p>
<p>Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.</p>
<p>Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter.</p>
<p>_____________________________________________________________________________</p>
<p>Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law.</p>
<p>_____________________________________________________________________________</p>
<p><b>Please review our Applicant Privacy Notice before submitting any information: </b><b>Applicant Privacy Notice</b></p><p>
</p><p>iMnLstiArK</p></div>

Sr. Director - Account Management

athenahealth

<div><div>Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</div><div></div><div>
The Opportunity:</div><div>
The Customer Onboarding Organization partners with new and existing athenahealth customers to deliver a predictable and outcomes-driven implementation journey. We work directly with practice owners, executives, providers, and other stakeholders to understand their goals and guide them toward the best path for adopting athenaOne. Through deliberate expectation-setting and proactive communication, Customer Onboarding helps customers make the decisions that lead to stronger performance and an efficient transition to athena.</div><div></div><div>
Position Summary:</div><div>
The Onboarding Success Manager (OSM) serves as a trusted advisor and project lead throughout implementation, ensuring that both the customer and athena meet the responsibilities of our co-sourced model to achieve a timely, predictable, and high-quality go-live. Within the Group and Enterprise segments, the OSM operates as part of an integrated onboarding team&mdash;including Program Management, Project Associates, SMEs, and Director oversight&mdash;jointly accountable for meeting all readiness criteria and driving successful post-live outcomes.</div><div></div><div>
The OSM surfaces risks early, aligns internal and external stakeholders, and works cross-functionally across the athena ecosystem&mdash;Sales, Product, Customer Success, and other operational teams&mdash;to remove friction, enable informed decision-making, and keep customers moving with clarity and purpose.</div><div></div><div>
Responsibilities may include, but are not limited to:</div><div>
Customer Obsessed Project Leadership</div><ul><li><div>
Lead customers through the organizational, workflow, and behavioral changes required to successfully adopt athenaOne.</div></li><li><div>
Help stakeholders understand the impacts of new processes by guiding key decisions, clarifying roles and responsibilities, and reinforcing the behaviors that enable desired outcomes.</div></li><li><div>
Operate within a matrixed team structure to drive accountability and coordinate day-to-day project activities across a portfolio of customers, ensuring timely and predictable delivery.</div></li><li><div>
Proactively communicate project status, risks, mitigation strategies, and scope or timeline changes to both internal teams and customers&mdash;enabling joint problem-solving and aligned next steps.</div></li><li><div>
Set clear, accurate expectations around athena&rsquo;s product capabilities and service model to support informed decision-making throughout implementation.</div></li><li><div>
Provide thoughtful, consultative guidance on recommended workflows and best-practice use of athenaOne, ensuring customer choices support long-term success.</div></li><li><div>
Collaborate closely with the cross-functional Onboarding team&mdash;including the Director sponsor, Program Manager, and Project Associates&mdash;to deliver a cohesive, high-quality implementation experience.</div></li><li><div>
Navigate and manage escalations with a balanced, data-driven, and consultative approach&mdash;addressing root causes, aligning stakeholders, and driving resolutions that support both customer outcomes and athena&rsquo;s standards.</div></li><li><div>
Maintain accurate, transparent documentation of project milestones, decisions, risks, and meeting outcomes to ensure alignment and predictable progress.</div></li></ul><div></div><div>
Organizational Contribution &amp; Professional Growth</div><ul><li><div>
Support the onboarding of new team members by sharing best practices, offering guidance, and helping them integrate into athena&rsquo;s implementation approach.</div></li><li><div>
Offer insight and expertise to advance strategic priorities across Customer Onboarding and contribute as a Subject Matter Expert in leadership-led initiatives.</div></li><li><div>
Promote a culture of continuous improvement by sharing lessons learned, modeling self-awareness, and elevating team performance through deliberate knowledge-sharing.</div></li><li><div>
Stay current on product releases, operational changes, and internal development opportunities to continually grow your expertise and strengthen your impact.</div></li><li><div>
Build strong, trust-based relationships with cross-functional and third-party partners, helping streamline workflows and improve the broader customer onboarding experience.</div></li></ul><div></div><div>
Desired Qualifications:</div><ul><li><div>
Bachelor&rsquo;s degree strongly preferred, ideally in Business Administration, Healthcare Management, Health Informatics, Public Health, Education, or another closely related field.</div></li><li><div>
5&ndash;7 years of related professional experience, ideally within healthcare or a closely aligned industry, with demonstrated expertise in revenue cycle management and/or electronic medical records (EMR), gained through roles in implementations, client services, or other strategic onboarding functions.</div></li><li><div>
Minimum three years of project management experience leading complex, multi-stakeholder engagements, ideally within a services or SaaS implementation setting.</div></li><li><div>
Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue.</div></li><li><div>
Direct experience with revenue cycle management at a healthcare-related practice or company a strong plus</div></li><li><div>
Familiarity or experience working in an established medical specialty, such as pediatrics, family medicine, women&rsquo;s health, community health, orthopedics, or behavioral health a strong plus.</div></li></ul><div></div><div>
Behaviors &amp; Abilities Required:</div><ul><li><div>
Customer obsessed mindset</div></li><li><div>
Consultative listener and empathic communicator, able to see things from the customer&rsquo;s point of view</div></li><li><div>
High emotional intelligence and stellar customer relationship skills</div></li><li><div>
Self-driven and results-oriented with a positive and constructive outlook</div></li><li><div>
Ability to efficiently manage and prioritize work across multiple accounts</div></li><li><div>
Ability to take initiative with little to no direction</div></li><li><div>
Proactive and high energy work style</div></li><li><div>
Ability to successfully negotiate difficult conversations</div></li><li><div>
Conflict resolution skills</div></li><li><div>
Ability to travel as needed, typically 50% or less</div></li><li><div>
Ability to work independently as well as part of an extended, cross-functional team</div></li></ul><div></div><div><i><br>
Expected Compensation</i></div>
$75,000 - $127,000<div><i>
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, </i><i>relevant knowledge</i><i> and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.</i></div><div></div><div><div><div><div><div><div><div><div><div><div><i><br>
About athenahealth</i></div><div></div><div><i>
Our vision:</i> <i>In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients &mdash; powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.</i></div><div></div><div><i>
Our company culture:</i> <i>Our talented</i> <i>employees &mdash; or athenistas, as we call ourselves &mdash; spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.</i></div><div></div><div><i>
Our DEI commitment:</i> <i>Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.</i></div><div></div><div><i>
What we can do for you:</i></div><div><i>
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative</i> <i>workspaces</i> &mdash; <i>some offices even welcome dogs.</i></div><div></div><div><i>
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,</i> <i>full-time. With consistent communication and digital collaboration tools, athenahealth</i> <i>enables</i> <i>employees to find a balance that feels fulfilling and productive for each individual situation.</i></div><div></div><div><i>
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.</i></div><div></div><div><i>
Learn more about our culture and benefits here: </i><i>athenahealth.com/careers</i></div><div><div><i>
https://www.athenahealth.com/careers/equal-opportunity</i></div></div></div></div></div></div></div></div></div></div></div></div>

Onboarding Success Manager, Enterprise

Massachusetts College of Pharmacy and Health Sciences

<div><p>The Center for Academic Success &amp; Enrichment is seeking a part-time faculty (professional) tutor to support the Diagnostic Medical Sonography - Echocardiography program within the School of Medical Imaging and Therapeutics. Tutors will offer academic support for didactic and laboratory course work in an in-person and/or virtual format.</p>
<ul>
<li>Assist students enrolled in didactic coursework with content acquisition and application, critical thinking, and clinical skill development as it related to learning outcomes for the courses.
</li><li>Offer tutoring session availability in an in-person and/or online/virtual format.</li>
<li>Collaborate with the applicable course instructor to determine plan of action for specific student.</li>
<li>Provide feedback to student specific to progression in subject matter.</li>
<li>Uses the University's learning management and scheduling system to communicate with students and document sessions</li>
<li>Provide feedback to the program director as to student progress.</li>
<li>Provides engaging activities during sessions that demonstrate the real-world applications of concepts covered.</li>
<li>Provides service including student mentoring, ongoing course development, and assessment.</li>
<li>Additional responsibilities may be assigned by the supervisor.</li>
</ul>
<p></p>Requirements:
<p><b>Required:</b></p>
<ul>
<li>Must hold a Bachelor of Science Degree</li>
<li>Must be registered in Adult Echocardiography. Additional registry in congenital or pediatrics a plus.</li>
<li>Commitment to undergraduate, graduate and/or professional education and student success</li>
<li>Excellent organizational and communication skills</li>
<li>Must be able to work independently and effectively interact with a wide array of parties at all levels (students, faculty, administration/staff, alumni, and external constituents, including healthcare industry professionals)</li>
</ul>
<p><b>Compensation</b></p>
<p>
The pay range associated with this posting reflects the amount the University reasonably expects to pay for this role at this time. Salary offers are determined based on experience, skills, and qualifications as well as internal equity, market data and pay in comparison to similarly situated employees doing comparable work.</p>
<p>
Hiring Range: $44.50/hr</p>
<p><b>
Apply</b><br>
Please attach a cover letter and a curriculum vitae/resume. Finalist candidate(s) for this position will be subject to reference checks and a pre-employment background check as a condition of employment.
</p><p>Applicants must be authorized to work for any employer in the U.S. MCPHS is unable to sponsor, or take over sponsorship of an employment Visa. MCPHS is also not an E-Verify institution.</p>
<p><b>
About Us</b><br>
Established in 1823, Massachusetts College of Pharmacy and Health Sciences (MCPHS) is the oldest institution of higher education in Boston, a city that is home to many of the world's top universities and healthcare institutions. We are one of the largest and most highly-ranked schools for health and life sciences, and our alumni and faculty continually distinguish themselves in healthcare settings around the globe. MCPHS has more than 7000 students across campuses in Boston's Longwood Medical and Academic Area (LMA), downtown Worcester, MA and downtown Manchester, NH. Our vision is to empower our Community to create a healthier, more equitable world, which we strive to achieve through our core values of integrity, community, engagement, collaboration, support, and innovation.</p>
<p>
MCPHS is an equal opportunity employer dedicated to ensuring equal opportunity for all members of the University community. We aim to recruit, develop, and retain the most skilled faculty and staff. All qualified applicants will be considered for employment.</p><br>
<br>
Compensation: N/A</div>

Adjunct Faculty - Academic Support - Diagnostic Methods Sonography - Echocardiography

CodaMetrix

<div><p>CodaMetrix is revolutionizing Revenue Cycle Management with its AI-powered autonomous coding solution, a multi-specialty AI-platform that translates clinical information into accurate sets of medical codes. CodaMetrix&rsquo;s autonomous coding drives efficiency under fee-for-service and value-based care models and supports improved patient care. We are passionate about getting physicians and healthcare providers away from the keyboard and back to clinical care.</p><h3 class="jobSectionHeader"><b>
Overview</b></h3><p>
Reporting to the Manager, Medical Coding &amp; Audit, as a Medical Coder II or III, this role will be a key member of the team responsible for ensuring that CodaMetrix meets&mdash;and exceeds&mdash;our customers&rsquo; coding quality expectations.</p><p>
The Medical Coder II or III will be responsible for leveraging their strong background in coding, billing, and auditing across service lines to review, analyze, and enhance coding processes, both internally and externally. They will play a pivotal role in improving the quality and efficiency of coding operations by collaborating closely with cross-functional teams, including Machine Learning, Product, and Customer Implementations. They will also review and validate model-generated codes, annotate and label data to support model training, identify patterns in coding errors, and provide clear explanations and insights to both internal teams and external clients.</p><p>
This role requires a proven ability to communicate highly complex coding issues and solutions to a wide range of stakeholders, alongside an unwavering commitment to continuous learning, quality, and innovation in medical coding practices.</p><p><b>
Key Responsibilities</b></p><ul><li><p><b>
Coding &amp; Documentation review</b></p><ul><li><p>
Serve as the internal and external Subject Matter Expert (SME) on medical coding and billing across assigned service lines.</p></li><li><p>
Review and validate model-generated CPT, ICD-10-CM, HCPCS, and E&amp;M codes</p></li><li><p>
Perform high-quality coding and auditing on inpatient, outpatient, ED, or pro-fee encounters (depending on specialty)</p></li><li><p>
Ensure documentation fully supports coding decisions in alignment with AMA, CMS, and payer guidelines</p></li><li><p>
Identify missed codes, incorrect E/M leveling, modifier errors, and insufficient documentation</p></li></ul></li><li><p><b>
Customer &amp; Workflow Analysis</b></p><ul><li><p>
Analyze and document customers&rsquo; coding practices and workflows to facilitate optimal use of the CodaMetrix product.</p></li><li><p>
Identify and share Codametrix&rsquo;s best practices for coding automation and workflow improvements with the customer.</p></li><li><p>
Present audit results to customer stakeholders and facilitate sign-off for go-live milestones.</p></li></ul></li><li><p><b>
Coding Quality Management</b></p><ul><li><p>
Assist manager with Coding Quality Assessment (CQA) projects, including work assignments, training, and quality assurance for offshore coding staff.</p></li><li><p>
Leverage CodaMetrix coding standards to drive world-class coding quality and consistency.</p></li></ul></li><li><p><b>
Collaboration &amp; Knowledge Sharing</b></p><ul><li><p>
Work with product and engineering to provide precise, consistent feedback on model training and data annotation</p></li><li><p>
Continuously improve evaluation and training materials on coding and billing to colleagues and customers.</p></li><li><p>
Share knowledge throughout CodaMetrix to build internal competencies and champion continuous improvement initiatives.</p></li><li><p>
Provide expert guidance on coding and billing questions to support Machine Learning and Product teams.</p></li></ul></li><li><p><b>
Compliance &amp; Professional Development</b></p><ul><li><p>
Proactively stay up to date with changes in medical coding and billing by maintaining relevant certifications and participating in ongoing education.</p></li><li><p>
Uphold all legal and ethical requirements, ensuring accuracy, confidentiality, and compliance in all coding and audit activities.</p></li></ul></li><li><p><b>
Customer Communication</b></p><ul><li><p>
Help explain model decisions, error analyses, and coding rationales to clients</p></li><li><p>
Support customer success and implementation teams in understanding coding outputs</p></li><li><p>
Prepare clear written summaries of coding patterns, documentation issues, or model behavior</p></li><li><p>
Represent coding accuracy and detail in client conversations, as needed</p></li><li><p>
Collaborate with cross-functional teams&mdash;such as Data Science, Product, and Customer Success&mdash;to address client needs and optimize results.</p></li></ul></li></ul><p><b>
Qualifications &amp; Experience</b></p><ul><li><p><b>
Current AHIMA or AAPC coding credential</b> held for <b>3+ (level II) or 5+ years (level III)</b>.</p></li><li><p><b>
3-5 (level II) or 5+ years (level III) of coding and auditing experience</b> with progressive growth in responsibilities.</p></li><li><p><b>
Strong understanding of CPT, ICD-10-CM, HCPCS, modifiers, and 2023 E/M guidelines</b></p></li><li><p><b>
Experience in one of the following specialties</b>: Professional hospital coding; specifically in Surgery, Endoscopy, Hospitalist, Cardiology, Emergency coding</p></li><li><p><b>
Demonstrated ability to interpret clinical documentation and identify gaps</b></p></li><li><p><b>
Excellent communication and customer service skills</b>, capable of effectively engaging executives, directors, data scientists, and other stakeholders with varying levels of coding knowledge.</p></li><li><p><b>
Ability to translate complex coding guidelines to non-clinical team members.</b></p></li><li><p><b>
Strong organizational and detail-oriented approach</b> with a demonstrated commitment to excellence and precision.</p></li><li><p><b>
Critical thinking, intellectual curiosity, and creativity</b> in problem-solving.</p></li><li><p><b>
Ability to thrive under time constraints</b> in a fast-paced environment.</p></li><li><p><b>
Team-oriented approach</b> with a positive and patient demeanor, fostering collaboration and continuous improvement.</p></li></ul><p></p><p><b>
Bonus Points</b></p><ul><li><p>
Experience in Radiology or Pathology</p></li><li><p>
Prior experience with ML/AI workflows</p></li><li><p>
Experience working with JIRA or other project management/ task management tools</p></li><li><p>
Familiarity with autonomous coding platforms</p></li><li><p>
Experience serving large health systems from a services or technology perspective</p></li></ul><p><b>
What CodaMetrix can offer you:</b></p><p>
Learn more about our full-time employee benefits and how we take care of our team.</p><ul><li><p>
Health Insurance: We cover 80% of the cost of medical and dental insurance and offer vision insurance</p></li><li><p>
Retirement: We offer a 401(k) plan that eligible employees can contribute to one month after their first day</p></li><li><p>
Flexibility: We have a generous Paid Time Off policy, which is managed but not limited, so you can take the time you need to relax and rejuvenate</p></li><li><p>
Learning: All new hires complete our 7-week Onboarding Program where they learn about our company and each of our departments through live sessions hosted by a variety of our leaders</p></li><li><p>
Development: We provide annual performance evaluations and prioritize working with employees on what their individual growth looks like</p></li><li><p>
Recognition: We recognize the outstanding achievements of our team through annual company awards where employees have the opportunity to nominate their peers</p></li><li><p>
Office Location: A modern open plan workspace located in the bustling Back Bay neighborhood of Boston</p></li><li><p>
Additional Employer Paid Benefits: We offer employer-paid life insurance and short-term and long-term disability insurance</p></li></ul><p><b>
Background Check Notice</b></p><p>
All candidates will be required to complete a background check upon acceptance of a job offer.</p><p><b>
Equal Employment Opportunity</b></p><p>
Our company, as well as our products, are made better because we embrace diverse skills, perspectives, and ideas. CodaMetrix is an Equal Employment Opportunity Employer and all qualified applicants will receive consideration for employment.</p><p><b>
Don&rsquo;t meet every requirement? We invite you to apply anyway. </b>Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At CodaMetrix we are committed to building a diverse, inclusive and authentic workplace and encourage you to consider joining us.</p><p>
Compensation Range: $75K - $115K</p></div>

Medical Coder II/III

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