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platform engineer ai capability center hub

KeyBank

<div><p><b>Location:</b></p>
4910 Tiedeman Road, Brooklyn Ohio<p></p><p><b>
Department:</b> Contact Center Technology<br>
<b>Experience:</b> 4+ years</p><p></p><h3 class="jobSectionHeader"><b>
About the Role</b></h3><p>
KeyBank is seeking a <b>Lead AI Engineer</b> to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences.</p><p>
Unlike a traditional technical lead role, this position is deeply focused on <b>hands-on AI engineering and solution delivery</b>. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives.</p><p>
The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks.</li><li>
Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives.</li><li>
Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements.</li><li>
Own end-to-end delivery of complex AI features, from concept and design through deployment and production support.</li><li>
Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences.</li><li>
Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies.</li><li>
Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios.</li><li>
Provide technical mentorship and code review support while contributing directly to development efforts.</li><li>
Establish engineering best practices for AI solution development, testing, deployment, and observability.</li><li>
Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness.</li><li>
Ensure solutions comply with security and regulatory requirements (PII / PCI).</li></ul><p></p><h3 class="jobSectionHeader"><b>
Required Skills &amp; Qualifications</b></h3><ul><li>
4+ years of software engineering experience, including 2+ years as a <b>Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role</b>.</li><li>
Strong hands-on experience building and deploying AI-powered applications and services.</li><li>
Strong, hands-on experience with Node.js / TypeScript.</li><li>
Proven experience designing and delivering cloud-native solutions on GCP.</li><li>
Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks.</li><li>
Solid understanding of microservices architecture, APIs, and distributed systems.</li><li>
Hands-on Kubernetes experience, including GKE cluster setup and platform operations.</li><li>
Experience with IVR, voice bots, conversational AI, or contact center technologies.</li><li>
Strong collaboration skills across engineering, product, and operations teams.</li><li>
Excellent technical judgment, communication, and problem-solving skills.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><ul><li>
Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain).</li><li>
Experience developing AI agents, orchestration workflows, and multi-agent solutions.</li><li>
Knowledge of voice flows, call routing, containment, and agent escalation.</li><li>
Experience working in regulated or financial services environments.</li><li>
Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code.</li><li>
Experience working in Agile delivery models at enterprise scale.</li><li>
Demonstrated experience with Agentic &quot;Vibe Coding&quot; &mdash; rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows.</li></ul><p></p><p><i>
This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.</i></p><p></p><p>
COMPENSATION AND BENEFITS</p>
This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.<p></p><p>
Please click here for a list of benefits for which this position is eligible.</p><p></p><p>
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.</p><p></p>
Job Posting Expiration Date: 09/11/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.<p></p><p>
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.</p><br>
<p></p>
#LI-Remote</div>

Lead AI Engineer

Fitch Group

<p></p><div><div><div><div><div><b>Requisition ID: </b>50386
</div></div></div></div><div><div><div><div><b>Business Unit: </b>Fitch Group
</div></div></div></div><div><div><div><div><b>Category: </b>Information Technology
</div></div></div></div><div><div><div><div><b>Location:
</b>Chicago, IL, US
</div></div></div></div><div><div><div><div><b>Date Posted: </b>Jul 30, 2026
</div></div></div></div><div></div><div><div><div><div><div><b>Fitch Group is currently seeking a Delivery Practice Owner based out of our </b><b>Chicago office</b></div>
<div><b>
As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group&rsquo;s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world&rsquo;s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst.</b></div>
<p>
The Delivery Owner, Associate Director is a squad-facing role and leader within the Delivery Management track of Technology &amp; Data Delivery Enablement, enabling predictable delivery for an Agile squad(s). This role ensures predictable execution, proactive dependency management, and continuous evolution of ways of working. While evolving beyond traditional Scrum Master responsibilities, this role remains deeply rooted in Agile values with coaching at its core.</p>
<p>
This position operates within a culture of agility, accountability, delivery excellence, and continuous improvement. It ensures delivery among an Agile squad(s) and drives the integration of AI-enabled practices into the delivery process . Accountable for squad delivery metrics, predictability, and throughput.
</p><p>As a senior practitioner, this role makes significant contributions Communities of Practice, partners with senior leaders in the chapter to help establish enterprise-wide delivery standards, mentors delivery practitioners, and drives strategic initiatives that elevate delivery maturity and capability at scale.</p>
<p><b>
What We Offer</b></p>
<ul><li><b>Direct impact:</b> Enable delivery outcomes for complex, high-visibility initiatives</li>
<li><b>Modern practices:</b> Drive Agile-based delivery management evolution, including AI-enabled workflows grounded in Agile principles</li>
<li><b>Collaborative environment:</b> Partner with Tribe Leads, Technical Owners, Product, Engineering, Data, Finance, and Business sponsors</li>
<li><b>Community engagement:</b> Lead initiatives in the Delivery Center of Excellence and Communities of Practice through coaching and mentorship</li>
<li><b>Growth and development:</b> Leadership exposure, people leadership opportunities, and ability to develop practitioners</li></ul><br>
<div></div>
<p><b>
We'll Count on You To</b></p>
<p><b>End-to-End Squad Delivery</b></p>
<ul><li>Enable delivery outcomes for your squad ensure predictable execution and high-quality delivery
</li><li>Ensure definition of ready/done and release criteria are consistently applied</li>
<li>Conduct requirements and acceptance criteria analysis, and identify and manage dependencies with other teams</li>
<li>Maintain squad-level accountability, modeling best practices within your assigned squad</li>
<li>Ensure squad meets delivery commitments; drive predictability, throughput, and quality metrics</li>
<li>Facilitate strategic decisions and trade-offs with colleagues and senior leadership</li>
<li>Create transparency in delivery health; provide honest assessments and escalate risks with options and solutions</li>
<li>Mentor Delivery Owners through coaching and Agile leadership</li><br>
</ul>
<div></div><p><b>AI Enablement and Modern Practices</b></p>
<ul><li>Drive adoption of AI-enabled delivery practices; mentor other Delivery Owners on AI tool utilization</li>
<li>Identify and pilot new AI capabilities; share learnings with the Agile Delivery Center of Excellence</li>
<li>Champion AI literacy and responsible AI use within delivery management</li>
<li>Share learnings with peers and contribute to delivery practice evolution</li></ul><br>
<div></div>
<p><b>
Operating Model and Enablement</b></p>
<ul><li>Enable squad-level delivery rituals, escalation protocols, and forums rooted in Agile principles</li>
<li>Drive evidence-based planning and forecasting at a squad level</li>
<li>Keep roadmaps, backlogs, capacity plans, and forecasts synchronized and actionable</li>
<li>Lead retrospectives that identify systemic improvements; drive cross-squad improvement initiatives</li>
<li>Model accountability by owning delivery outcomes and transparently communicating status and risks</li>
</ul><p><b>Continuous Improvement and Evolution</b></p>
<ul><li>Coach squad members on flow, predictability, and metrics; leverage modern practices to accelerate delivery</li>
<li>Foster a culture of experimentation and continuous improvement</li>
</ul><p><b>Center of Excellence Contribution</b></p>
<ul><li>Lead initiatives within the Agile Delivery Center of Excellence</li>
<li>Develop delivery standards, playbooks, and best practices</li>
<li>Share innovations across the organization</li>
<li>Contribute to training programs and capability-building initiatives</li>
</ul>
<p></p><p><b>What You Need to Have</b></p>
<ul><li>Bachelor's degree in Business, Technology, or related field; or equivalent experience</li>
<li>6-8 years in Agile delivery, with 3+ years as Delivery Owner or Scrum Master</li>
<li>Certified Scrum Master (CSM) and Certified Scrum Professional (CSP) or equivalent</li>
<li>Proven track record delivering complex initiatives with measurable outcomes</li>
<li>Demonstrated experience mentoring delivery practitioners</li>
<li>Strong executive communication and stakeholder management skills</li>
</ul>
<p></p><p><b>What Would Make You Stand Out</b></p>
<ul><li>Multiple advanced Agile certifications (CSP, SAFe, Kanban)</li>
<li>Experience leading delivery transformation or AI enablement initiatives</li>
<li>Background establishing delivery standards or leading Communities of Practice</li>
<li>Experience in financial services or regulated industries</li></ul><br>
<div></div>
<div><b>
Why Fitch?</b></div>
<div>
At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.</div>
<div>
Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.</div>
<div>
We are building incredible things at Fitch and we invite you to join us on our journey.</div>
<div>
Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.</div>
<div>
For more information please visit our websites</div><br>
<div></div>
<div>
Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch&rsquo;s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.</div>
<div>
Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.</div>
<div><b>
FOR CHICAGO ROLES ONLY: </b>Expected base pay rates for the role will be between $140,000 and $160,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch&rsquo;s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.</div><br>
<div></div>
<div>
#LI-Group #LI-Hybrid #LI-JO</div></div></div></div></div></div><p></p>

Delivery Practice Owner, Associate Director

Flock

<div><h1 class="jobSectionHeader"><b>The Problem</b></h1><p>
As Flock accelerates its growth across public sector law enforcement agencies, expanding our presence within key regional markets requires dedicated field sales execution. Driving adoption across single-market territories demands an established sales professional who can generate local demand, build strategic agency partnerships, and navigate full-cycle software deals. You will own demand generation, lead consultative software sales, and build lasting partnerships that strengthen public safety across your territory.</p><p></p><h1 class="jobSectionHeader"><b>
What You'll Own</b></h1><ul><li><p>
Drive full-cycle software sales across a defined public sector territory, managing demand generation, product demonstrations, consultative discovery, and contract closing.</p></li><li><p>
Build and execute an outbound prospecting strategy to identify new business opportunities and expand agency partnerships within your market.</p></li><li><p>
Establish relationships with law enforcement leaders, dispatchers, and community liaison partners to generate agency referrals and expand pipeline.</p></li><li><p>
Deliver tailored platform demonstrations that position Flock's software and technology capabilities against specific agency operational needs.</p></li><li><p>
Maintain accurate territory forecasting and pipeline tracking within internal systems to ensure consistent revenue production.</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
What This Role is Not</b></h1><ul><li><p>
This isn't an inside sales or desk-bound role, you will travel regionally up to 50% during peak seasons to meet with agencies and partners on-site.</p></li><li><p>
This is not an account management or post-sales support position, your primary focus is driving net-new logo acquisition and self-sourced sales pipeline.</p></li><li><p>
This isn't a transactional sales environment, you will manage consultative, multi-stakeholder buying processes across public sector agencies.</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
What You Bring</b></h1><ul><li><p>
Demonstrated full-cycle software sales experience, with an emphasis on outside or field sales execution within a defined territory.</p></li><li><p>
Capability to execute outbound prospecting strategies, self-source leads, and build net-new pipeline.</p></li><li><p>
Strong presentation and demonstration skills with the ability to digest technical product capabilities and articulate them as a subject matter expert.</p></li><li><p>
Consultative approach to solving customer challenges, with a track record of driving results in a fast-paced environment.</p></li><li><p>
Prior experience working within a high-growth startup environment is a plus.</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
Compensation</b></h1><p>
In this role, you'll receive a starting OTE of $250,000 as well as Flock Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in depth with you during our first chat.</p><p></p><h1 class="jobSectionHeader"><b>
Why Flock</b></h1><p>
Every community deserves to be safe. Flock builds the technology that makes that real: last year we supported over 1 million criminal investigations and helped locate more than 10,000 missing people. We're 1,700 people building the impossible with over $1B in funding, and the expectations are high on purpose. If you want a role where the stakes are real and the pace matches, this is it.</p><p>
Some problems get solved faster in the same room, so we prioritize candidates in Atlanta and Boston. Hub-based roles mean real in-person time with your coworkers. Remote roles exist, and when a posting is open to remote work, it says so.</p><p>
Building the impossible takes every kind of mind. Flock is an equal opportunity employer, and we know the best solutions come from diverse perspectives, experiences, and skills working together with mutual respect. Everyone is welcome to apply. If you need assistance or an accommodation due to a disability, email recruiting@flocksafety.com; your information stays confidential and is used only to arrange the right accommodation for your interviews.</p><p>
On compensation: we pay fairly for the work. Base salary is determined by job-related experience, education, training, and market indicators. The range in this posting covers base salary only and doesn't include equity, sales bonus plans where applicable, or benefits. The range may be adjusted over time, and this posting may span more than one career level.</p><p>
One last thing: all legitimate communication from Flock comes from an email ending in @flocksafety.com or noreply@ashbyhq.com. We never make offers through messaging apps or third parties, and we never request payment or sensitive personal information during hiring. If you encounter suspicious outreach about a Flock role, report it to recruiting@flocksafety.com.</p><p>
Compensation Range: $125K</p></div>

Regional Account Executive (Illinois)

J2B GLOBAL LLC

<div><div><div><div><h3 class="jobSectionHeader"><b>Principal ML Engineer</b></h3>
</div><div>C2CContract
</div></div><div>Chicago, IL
</div><div>Visa: US CitizenH1BTNGreen CardGC-EADH4-EADEAD
</div><div>Role: Principal ML Engineer Location: Dallas, TX - 5 days onsite from day 1 Secondary locations: Chicago, IL and New York City, NY Job Description: Responsibilities: Contribute to Mail Intelligence Mission: Support the development of AI/ML capabilities that enhance user personalization and insights within Mail and the broader client's ecosystem. Innovate and Personalize: Assist in building scalable AI/ML solutions that identify user interests and habits, contributing to personalized user experiences. Technical Leadership: Guide and mentor a team of passionate engineers, fostering a culture of innovation and excellence. Your leadership will ensure the delivery of high-quality, user-centric solutions. Collaborative Development: Work with cross-functional teams to integrate new AI/ML features and improve existing platforms, ensuring smooth user interactions. Data-Driven Insights: Apply machine learning techniques and big data processing to derive insights from mail data, enhancing content and user knowledge. Tool and Workflow Development: Develop AI/ML tools and workflows to manage and utilize large datasets, supporting AI-based infrastructure and analytics. A/B Testing and Analysis: Run regular A/B tests, gather data, and draw conclusions on the impact of your models. Commitment to Excellence: Maintain high engineering standards, focusing on code quality and architectural skills, while delivering optimal user experiences. Feedback and Recovery: Implement feedback loops and recovery paths to handle AI failures gracefully, ensuring user satisfaction. Balance Tradeoffs: Manage cost, quality, and speed tradeoffs in AI/ML solutions to optimize performance. A lot about YOU Educational Background: You have a strong foundation in computer science, data science, or a related field, with a focus on machine learning and AI technologies. Technical Skills: Proficient in programming languages such as Python or Java and machine learning frameworks like TensorFlow, PyTorch, and Scikit-learn. Skilled with AI tools such as Cursor, Copilot, and Claude. AI Skills: Advanced AI skills, including experience with AI development tools and frameworks. Problem-Solving Ability: You possess strong analytical skills and a knack for solving complex problems using data-driven approaches. Collaboration: You are a team player who can work effectively with cross-functional teams, including tech leads and architects, to deliver high-quality solutions. Passion for Innovation: You are enthusiastic about leveraging AI/ML to drive innovation and enhance user experiences across Mail and the broader ecosystem. Attention to Detail: You maintain high standards for code quality and are committed to delivering robust, scalable solutions. Continuous Learning: You are eager to stay updated with the latest advancements in AI/ML and apply them to improve products and services. Qualifications Educational Requirement: Bachelor's degree in Computer Science, Data Science, or a related field; a Master's degree is a plus. Experience: 8+ years of experience in machine learning, data analysis, or a related field. Technical Proficiency: Expertise in Python, Java, or C++ and machine learning frameworks like TensorFlow, PyTorch, and Scikit-learn. Skilled with AI tools such as Cursor, Copilot, and Claude. Data and Infrastructure: Proficient in big data technologies (Hadoop, Spark) and modern ML infrastructure (Airflow, MLFlow, feature stores, vector databases, CI/CD for ML). Generative AI and Optimization: Hands-on experience with LLMs, generative AI (prompt engineering, Agent frameworks, fine-tuning, RAG, LLMOps), and GPU optimizations. Observability and Feedback: Familiar with observability, telemetry, and user feedback loops for product improvement. Algorithm Knowledge: Solid understanding of machine learning algorithms, natural language processing, and data mining techniques. Problem-Solving Skills: Demonstrated ability to solve complex problems and implement efficient, scalable solutions. Collaboration Skills: Ability to work effectively in a team environment and collaborate with tech leads, architects, and cross-functional teams. Communication Skills: Strong verbal and written communication skills to articulate complex technical concepts to non-technical stakeholders. Continuous Improvement: Eagerness to learn and adapt to new technologies and methodologies in the AI/ML domain. Preferred Qualifications Mail Experience: Prior experience working with email systems or related technologies is a plus. Personal Attributes: Self-driven and detail-oriented, with a passion for tackling challenges. Strong teamwork spirit, excellent communication skills, and the ability to multitask and manage expectations effectively. Cloud Experience: Experience with public cloud platforms, especially Google Cloud Platform (GCP), is preferred.</div></div><p></p><div><p> </p><p>Refer</p></div></div>

Principal ML Engineer

Morningstar

<div><p><b>About Morningstar
</b></p><p>Good investing decisions start with good information. Morningstar builds the research, data, and technology that help individual investors, financial advisors, and institutions make sense of markets. We are independent by design &mdash; our data and opinions answer to evidence, not to outside influence. That independence makes us a force for good in the markets, bringing transparency and unbiased information to the people who rely on us.
</p><p>We can only empower investors if our people feel empowered &mdash; and that starts with how we hire. Talent Acquisition brings in the people who move that work forward, and for many of them it is their first experience of Morningstar.
</p><div></div><p><b>About the Role
</b></p><p>As a Lead Technical Recruiter, you own recruiting outcomes for Morningstar's technical hiring across North America &mdash; engineering, AI/ML, data science, and product &mdash; and you set the standard for what great hiring looks like. This is a senior individual-contributor role: you run the most complex searches yourself and raise the bar for the recruiters around you through example and expertise, not direct reports.
</p><p>Recruiting here runs the way Morningstar's research does &mdash; on evidence, independence, and a genuine point of view, not order-taking. Your job is to make that the daily standard for the recruiters around you.
</p><div></div><p><b>What You'll Do
</b></p><ul><li>Own recruiting outcomes for Morningstar's technical roles across North America &mdash; quality of hire, speed, and candidate experience.
</li><li>Define what good looks like across intake, sourcing, selection, and closing, and mentor recruiters against a capability model with hands-on feedback that grows true advisors.
</li><li>Take on the most complex and senior searches in your area, bringing evidence, judgment, and a clear point of view to every stage.
</li><li>Bring genuine technical fluency across AI/ML, engineering, and product &mdash; enough to hold credible conversations, assess real depth (not keywords), and partner with engineering, data science, and product leaders to turn technical requirements into search strategy and market maps.
</li><li>Serve as the senior TA voice for your domain with business and HR leaders, bringing market intelligence and a clear point of view.
</li><li>Make structured, fair, evidence-based selection the standard across your domain, and facilitate calibrated debriefs.
</li><li>Own pipeline health for your domain &mdash; forecasting risk, intervening early, and turning recruiting data into insight for stakeholders and TA leadership.
</li><li>Design and champion AI-assisted recruiting workflows, driving adoption while keeping their use responsible and compliant.
</li><li>Contribute to playbooks, training, and process improvements that scale beyond your own searches.
</li><li>Support the vision and values of the company through role modeling and encouraging desired behaviors.
</li><li>Participate in various company initiatives and projects as requested.
</li></ul><p></p><p><b>Required Qualifications
</b></p><ul><li>7 or more years of recruiting experience, including time spent mentoring or coaching other recruiters
</li><li>Personal track record owning complex or senior searches with strong, measurable outcomes
</li><li>Deep understanding of technical hiring across AI/ML, engineering, and product &mdash; you can scope technical roles credibly and speak the language of the teams you hire for.
</li><li>Demonstrated ability to set standards and raise the capability of the recruiters around you &mdash; people grow under your coaching
</li><li>Ability to influence senior stakeholders with market insight and data
</li><li>Fluent designing and coaching AI-assisted recruiting workflows
</li><li>Solid working knowledge of employment law, EEO, and OFCCP as applied to talent acquisition
</li></ul><div></div><p><b>Preferred Qualifications
</b></p><ul><li>Experience with Workday, Paradox and Hired Score
</li><li>Track record building or improving a recruiting program, tool, or training curriculum
</li></ul><p></p><p><b>Compensation and Benefits
</b></p><p>At Morningstar we believe people are at their best when they are at their healthiest. That&rsquo;s why we champion your wellness through a wide range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide:
</p><ul><li><p>Financial Health
</p><ul><li><p>100% 401k match up to 6% of salary
</p></li></ul><ul><li><p>Stock Ownership Potential
</p></li><li><p>Company provided life insurance - 1x salary + commission
</p></li></ul></li><li><p>Physical Health
</p><ul><li><p>Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages
</p></li><li><p>Additional medical Wellness Incentives - up to $300-$600 annual
</p></li><li><p>Company-provided long- and short-term disability insurance
</p></li></ul></li><li><p>Emotional Health
</p><ul><li><p>Trust-Based Time Off
</p></li><li><p>6-week Paid Sabbatical Program
</p></li><li><p>6-Week Paid Family Caregiving Leave
</p></li><li><p>Competitive 8-24 Week Paid Parental Leave
</p></li><li><p>Adoption Assistance
</p></li><li><p>Leadership Coaching &amp; Formal Mentorship Opportunities
</p></li><li><p>Annual Flex Stipend - $1000 annually to cover personal education &amp; well-being expenses
</p></li><li><p>Tuition Reimbursement
</p></li></ul></li><li><p>Social Health
</p><ul><li><p>Charitable Matching Gifts program
</p></li><li><p>Dollars for Doers volunteer program
</p></li><li><p>Paid volunteering days
</p></li><li><p>15+ Employee Resource &amp; Affinity Groups
</p></li></ul></li></ul><p></p><p><b>Total Cash Compensation Range
</b></p>$95,275.00-139,741.66
<p><b>Inclusive of annual base salary and target incentive
</b></p><p>Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
</p><p></p>001_MstarInc Morningstar Inc. Legal Entity</div>

Talent Acquisition Technology Lead

CCC Intelligent Solutions

<div><p>Salary range is:</p>
$217,236.65 - $275,000.00<p>
This position is equity and bonus and/or commission eligible.</p><p></p><p>
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy<b>,</b> creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we&rsquo;re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We&rsquo;re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.</p><p></p><h1 class="jobSectionHeader"><b><br>
The Role</b></h1>
At CCC, Client Success is a commercial growth function. 27 of the top 30 insurance carriers run on CCC. Our Client Success team is accountable for ensuring customers getting full value from what they bought and the relationship growing from there.<br>
We&rsquo;re looking for a VP / Sr. Director, Client Services to lead a large transformation at the center of how clients realize value from CCC. This role leads Deployment, Training, and Customer Analytics &mdash; redesigning the operating model to be more centralized, scalable, responsive, and commercial over time. The leader in this role will simplify how work gets done, use AI and automation to reduce manual effort, and build a model that not only supports Client Success better, but also creates new opportunities to monetize Client Services.<p></p><h1 class="jobSectionHeader"><b><br>
Key Responsibilities:</b></h1><ul><li>
Lead the Client Services organization across Deployment, Training, and Customer Analytics</li><li>
Redesign the operating model to centralize work, improve consistency, and make the model easier to scale</li><li>
Drive streamlining, automation, and AI adoption to reduce manual work and improve speed, quality, and cost-to-serve</li><li>
Build a more commercial Client Services model, including clearer service offerings, stronger value stories, and opportunities to monetize the work over time</li><li>
Set clear priorities, structure, and accountability across the organization so teams deliver with speed and consistency</li><li>
Partner across Client Success, Product, Sales, Finance, and Operations to align the model to client needs and business priorities</li><li>
Build and lead a strong bench of leaders who can execute the transformation and keep raising the bar over time</li></ul><p></p><h1 class="jobSectionHeader"><b><br>
Requirements:</b></h1><ul><li>
15+ years leading client-facing service, delivery, implementation, operations, or customer success in a complex B2B environment</li><li>
8+ years leading managers and large, multi-team organizations</li><li>
Proven experience leading a similar transformation, including centralization, operating model redesign, and scaled execution</li><li>
Strong operator who can simplify complexity, improve execution, and build consistency across teams</li><li>
Comfortable using data, AI, and automation to improve speed, quality, and scale</li><li>
Commercially minded, with the ability to connect service delivery to growth, value creation, and monetization</li><li>
Strong cross-functional leader who can influence senior executives and move enterprise priorities forward</li></ul><p></p><h1 class="jobSectionHeader"><b><br>
Interview Policy &amp; Privacy Notice:</b></h1><p>
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.</p><p></p><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b><br>
About CCC's Commitment to Employees:</b></h1></div></div></div></div></div></div></div><p>
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion &amp; Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.</p><p></p><p>
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC&rsquo;s success.</p><p></p><p>
CCC offers competitive compensation and benefits to support you and your families, including:</p><ul><li><p>
401K Match</p></li><li><p>
Paid time off</p></li><li><p>
Annual Incentive Plan Performance Bonus</p></li><li><p>
Comprehensive health insurance</p></li><li><p>
Adoption Assistance</p></li><li><p>
Tuition Reimbursement</p></li><li><p>
Wellness Programs</p></li><li><p>
Stock Purchase Plan options</p></li><li><p>
Employee Resource Groups</p></li></ul><p></p><p>
For more information about our benefits, please check out our careers site.</p><p></p><p>
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here</p><p></p><p>
If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.</p></div>

Vice President, Client Services

HUB International

<div><p><b>ABOUT US</b></p><p>
At <b>HUB International</b>, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.</p><p></p><p>
HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.</p><p></p><p><b>
POSITION SUMMARY</b></p><p><b>
About Us</b></p><p>
Communication &amp; Design, often referred to as C&amp;D, is a specialty practice of HUB. We are a team of creative professionals consisting of writers, designers, consultants, project managers, and web and app developers. Our team creates multi-channel campaigns that include print, digital and web-based projects. Most of our work focuses on Employee Benefit Communications, whose aim is to engage employees and make their benefits information easy to understand. If you&rsquo;ve ever received a work email letting you know you only have two days left to enroll in health insurance, that&rsquo;s us! Now we&rsquo;re looking for an experienced graphic designer to help keep our work fresh, inclusive and fun.</p><p></p><p>
Designers are the creative centers of our team, making our communications so bright and alluring that no reader can ignore them (not even the emails about retirement funds). As a designer, you&rsquo;ll edit and update existing materials to meet our clients&rsquo; brand guidelines and get the chance to create original designs. If you can balance your artistic skills with client expectations, you&rsquo;ll shine with us.
</p><p></p><p>Our team of professionals embraces humor, creativity and individuality. Our team members include pet lovers, crafters, Netflix couch potatoes, board game collectors and more, so don&rsquo;t hide your spark! We&rsquo;d love to know what makes you tick.</p><p></p><p>
This is a temporary position. We are looking for a commitment <b>July 20 &ndash; November 6, 2026</b>.</p><p></p><p><b>
Our Ideal Candidate</b></p><p>
We are looking for people who are friendly and communicative, who have high attention to detail and who are creative and organized. We are an Adobe Creative Suite and WordPress team. As such, expertise with these tools is a must. You should be able to interpret and uphold our clients&rsquo; visual brand guidelines for multiple clients, and flow seamlessly from project to project, always bringing an adept sense of design and refined attention to detail. If you can meet strict deadlines and work well under pressure in a fast-paced environment, this is the place for you.</p><p></p><p><b>
A day in the life of a Designer</b></p><ul><li><p>
Guess what? &hellip;you&rsquo;re remote! There is no commute time.</p></li><li><p>
You&rsquo;ll grab water, a tea or coffee and log in to your company-provided laptop and dual 24-inch monitors. Yes, we work exclusively on a PC in Windows connected to the HUB universe.</p></li><li><p>
You&rsquo;re part of a team and will work closely with them, communicating via email, Teams chat and Teams video meetings.</p></li><li><p>
We use a project management system to track and manage our workflow, with training provided.</p></li><li><p>
Working within design guidelines, standards and best practices, you&rsquo;ll produce and deliver amazing work, on time and on brand.</p></li><li><p>
Staying organized is essential; you&rsquo;ll manage client assets and develop, organize and maintain client folders within a shared network.</p></li><li><p>
If that doesn&rsquo;t sound tantalizing, each day you&rsquo;ll navigate multiple projects for multiple clients.</p></li><li><p>
Did we mention no commute time? You log off for the night and step into your life.</p></li></ul><p></p><p><b>
Our expectations for all Team Members:</b></p><ul><li><p>
Willingness to dedicate extra time and attention to complete tasks, when required. Our &ldquo;busy season&rdquo; is typically late August through late November.</p></li><li><p>
Be yourself and work toward the overall improvement of who we are and what we do at HUB.</p></li><li><p>
Be ready to lend a helping hand when needed and be ready to ask for help when needed!</p></li></ul><p></p><p><b>
LANGUAGE SKILLS</b></p><p>
Excellent written and oral communication skills. Ability to compose clear and concise correspondence.</p><p></p><p><b>
WORK ENVIRONMENT
</b></p><ul><li><p>Remote professional office environment (office equipment including a laptop with the requisite software and/or phone will be provided). You may be remote, but you won&rsquo;t be alone &ndash; you&rsquo;ll meet our team members during new employee training, keep in touch through Microsoft Teams chats and catch up with everyone over Teams video sessions.</p></li><li><p>
High-speed, dependable internet is a must.</p></li><li><p>
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</p></li></ul><p></p><p><b>
QUALIFICATIONS
</b></p><p>To perform this job successfully, an individual must be able to perform the essentials. The requirements listed below are representative of the knowledge, skill and/or ability required.</p><p></p><p><b>
EDUCATION / EXPERIENCE</b></p><ul><li><p>
Bachelor (of Art/Science) Degree in Graphic Design preferred</p></li><li><p>
At least two years of graphic design experience in a professional environment</p></li><li><p>
Fast and accurate hands-on skills in Adobe Creative Suite, along with basic proficiency in WordPress</p></li><li><p>
Demonstrated computer proficiency (Outlook, Microsoft Office Suite)</p></li><li><p>
Employee benefits knowledge is a plus, but not required</p></li><li><p>
A creative mind and a great portfolio that showcases your abilities</p></li></ul><p></p><p><b>
JOIN OUR TEAM</b></p><p>
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join <b>HUB International</b>, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.</p><p></p><p><i>
The expected pay range for this position is $26-$29 per hour and will be impacted by factors such as the successful candidate&rsquo;s skills, experience and working location, as well as the specific position&rsquo;s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include </i><i>health/dental/vision/life/disability</i><i> insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions.</i></p><p></p>
Department Communications/Public Relations<p></p>
Required Experience: 2-5 years of relevant experience<p></p>
Required Travel: No Travel Required<p></p>
Required Education: High school or equivalent<p></p><p>
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.</p><p></p><p>
E-Verify Program</p><p></p><p>
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</p></div>

Temporary Graphic Designer, Curated

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