project engineer

account manager

sales manager

construction manager

project architect

program manager

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 This role is for someone who wants real ownership.
 <br/>
 <br/>
 You&rsquo;ll be the right hand to the Network Health and Trust &amp; Safety leadership, owning complex, high-impact programs that protect customers, partners, and the business. This is not a reporting or coordination role. You will identify risks before they escalate, turn ambiguity into clear execution plans, and drive programs that balance safety, compliance, and operational reality.
 <br/>
 <br/>
 You&rsquo;ll work across teams that don&rsquo;t naturally align, often without direct authority. Your job is to connect the dots, make hard calls, and ensure the right things get done on time, at scale, and with measurable impact.
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 <br/>
 If you enjoy solving messy problems, influencing senior stakeholders, and building mechanisms that last, this role will stretch you in the best way.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Own end-to-end Trust &amp; Safety and Network Health programs from problem definition to execution and sustained outcomes
  </li>
  <li>
   Identify systemic risks and compliance gaps; design scalable solutions rather than one-off fixes
  </li>
  <li>
   Drive execution across multiple teams with competing priorities
  </li>
  <li>
   Set clear goals, milestones, and success metrics for complex initiatives
  </li>
  <li>
   Act as a thought partner to senior leadership on risk, safety, and long-term strategy
  </li>
  <li>
   Build simple, durable mechanisms to track progress and enforce standards
  </li>
  <li>
   Raise the bar on how programs are designed, reviewed, and communicated
   <br/>
   <br/>
  </li>
 </ul>
 A day in the life
 <br/>
 <br/>
 <strong>
  On a Typical Day, You Might
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deep dive into data to understand where risks are emerging and why
  </li>
  <li>
   Align with product, operations, legal, and analytics partners on priorities and trade-offs
  </li>
  <li>
   Challenge unclear plans and push for sharper problem statements and success metrics
  </li>
  <li>
   Review program progress, unblock teams, and escalate when needed
  </li>
  <li>
   Translate complex issues into clear updates for senior stakeholders
  </li>
  <li>
   Improve existing processes so teams spend less time reacting and more time preventing issues
   <br/>
   <br/>
  </li>
 </ul>
 Your internal stakeholders include operations leaders, product teams, analytics partners, and legal or policy counterparts.
 <br/>
 <br/>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 The Network Health (NH) and Trust &amp; Safety (T&amp;S) teams work together to protect Amazon&rsquo;s Last Mile operations by driving compliance, partner accountability, and safety across the AMET region (UAE, Saudi Arabia, Egypt, and Turkey).
 <br/>
 <br/>
 Network Health owns the end-to-end compliance and enforcement lifecycle for Delivery Service Partners (DSPs) &mdash; from risk identification and MEP (Monitoring &amp; Enforcement Plan) management to exit governance and performance reviews. The team ensures that all DSPs operate safely, ethically, and in alignment with Amazon&rsquo;s Supply Chain Standards and local labor regulations.
 <br/>
 <br/>
 Trust &amp; Safety complements this work by focusing on driver-level safety, identity verification, and incident resolution programs such as ID Check, APEA, and DAF, ensuring that both DSPs and drivers uphold Amazon&rsquo;s zero-tolerance standards on compliance and worker welfare.
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 This role operates at the intersection of both functions, helping deliver secure, compliant, and sustainable operations in one of Amazon&rsquo;s fastest-growing regions.
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 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years of program or project management experience
  </li>
  <li>
   Experience using data and metrics to determine and drive improvements
  </li>
  <li>
   Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  </li>
  <li>
   Knowledge of Excel at an intermediate level (e.g., pivot tables &amp; charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of driving process improvements experience
  </li>
  <li>
   Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
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 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Amazon Middle East and North Africa FZ-LLC
 <br/>
 <br/>
 Job ID: A3176892
</div>


Senior Program Manager, Network Health / Trust & Safety

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
As a PM on the Supply Chain Automation team, you'll design and build full-stack applications and data-intensive systems that power critical supply chain decisions. You'll work with massive datasets, develop and implement science-based artifacts capable to impact broader supply chain, and create intuitive interfaces that enable our operations teams to work smarter and faster.<br>
<br>
Key job responsibilities<br>
Design, develop, and deploy full-stack applications for supply chain optimization and automation<br>
<br>
Build scalable backend services using modern technologies (Java, Python, Node.js, etc.) on AWS infrastructure<br>
<br>
Develop responsive, performant frontend applications using React, JavaScript/TypeScript, Redux, and modern web technologies<br>
<br>
Architect and implement data pipelines leveraging our lakehouse architecture with Apache Iceberg<br>
<br>
Work with large-scale data systems including Amazon Redshift, S3, and EMR<br>
<br>
Perform data mining and analysis to uncover insights that drive supply chain improvements<br>
<br>
Develop and support scientific solutions that are exemplary in terms of design, clarity, extensibility, and the ability to evolve over time<br>
<br>
Innovate with the latest technology to build highly automated solutions for efficient forecasting and supply chain automation<br>
<br>
Design, develop and deploy end-to-end machine learning solutions in the Amazon production environment to improvise the current supply chain through forecasting<br>
<br>
Own the full software development lifecycle from design to deployment and operations<br>
<br>
Participate in code reviews, design discussions, and contribute to technical strategy<br>
<br>
About the team<br>
Join Amazon's Supply Chain Automation team, chartered with building the next generation of automation and optimization systems from the ground up. Our mission is to transform supply chain operations through intelligent automation, reducing manual effort while increasing speed, accuracy, and efficiency across Amazon's fulfillment network.</p><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>3+ years of technical product or program management experience</li><li>2+ years of software development experience</li><li>3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience</li><li>Experience managing programs across cross functional teams, building processes and coordinating release schedules</li><li>Bachelor's degree in engineering, computer science or equivalent</li><li>Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust</li><li>Experience designing rich user interfaces using modern web frameworks (such as React, Angular, and Vue)</li><li>Knowledge of object-oriented design, data structures, and algorithms</li><li>Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.</li><li>Experience with scripting language (e.g., Python, Java, or R)</li><li>Experience effectively gathering information from multiple data sources</li><li>Experience architecting/operating solutions built on AWS</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>3+ years of working directly with engineering teams experience</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Technical Program Manager, AMET 3PL and Direct Imports

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior leaders. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with HR Business Partners, Employee Relations, Legal, and others to provide integrated people solutions.<br>
<br>
Key job responsibilities<br>
Sr. HRPs support managers and senior leaders to handle sensitive and often complex employee topics.
<br>
<br>
The Sr. HRP acts as an influential partner in helping managers and senior leaders with talent and performance management processes, HR policy consultation, and implementation of labor law and organizational changes at the country or regional level.
<br>
<br>
Thanks to their front-line visibility across businesses, Sr. HR Partners are positioned to spot trends, identify emerging needs, and address them in collaboration with appropriate business and HR stakeholders.
<br>
<br>
<ul><li>Performance Management: Support managers through performance management cases including performance improvement plans and assessments. Guide managers in implementing performance processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues. Lead initiatives to enhance performance management practices across multiple teams or countries.
</li><li>Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks. Drive process improvements in employee relations practices based on data-driven insights.
</li><li>Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups. Lead cross-functional initiatives that impact organizational effectiveness and manager capability at scale.
</li><li>HR Policy Management: Lead policy development, implementation, and change management initiatives across the organization. Drive compliance alignment with local labor laws, establishing standardized processes, and partnering with cross-functional stakeholders to ensure seamless integration of policy updates.
</li><li>Strategic Partnership and Influence: Handle ambiguous initiatives where problems and solutions may not be clearly defined. Use expertise and judgment to determine appropriate goals, inform decisions, manage stakeholder expectations, and design long-term solutions. Take the lead on local and regional initiatives. Present decisions and recommendations to senior leaders. Write strategic narratives and documents (6-pagers, MBR/QBR documents) and present them to leadership and cross-functional teams. Foster constructive dialogue, harmonize discordant views, and lead resolution of contentious issues to build consensus.</li></ul></div><h2 class="jobSectionHeader"><b><br>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor's degree or above</li><li>9+ years of HR specialist, HR generalist (e.g., HR Business Partner or HR Partner), HR manager, or HR program experience</li><li>Knowledge of HR, HR management, organizational development concepts</li><li>Experience working with and influencing senior level stakeholders</li><li>Experience managing multiple projects, prioritizing, planning, and managing time</li><li>Proven knowledge of Labor Law knowledge of the MENA region</li><li>Experience working in highly matrixed organizations and managing ambiguity</li><li>Proven ability to identify problems and drive appropriate solutions independently</li><li>Business professional fluency in English (both written and communication)</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience communicating and presenting to senior leadership</li><li>Speak, write, and read fluently in Arabic</li><li>Proven track record of accomplishments in dynamic, fast-paced, and customer-driven environments</li><li>Demonstrated ability to prioritize, meet deadlines, and optimize resource utilization</li><li>Project management expertise with proven track record of influencing through data-driven recommendations</li><li>Strong coaching and consulting skills with ability to work with and influence multiple stakeholders across functions</li><li>Experience developing and implementing country-level or regional HR programs or initiatives</li><li>Demonstrated ability to handle strategic and tactical work simultaneously</li><li>Experience in process improvement and operational excellence</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Senior HR Partner, MEA HR Partner

Sussex Player Development

<p><b>Overview</b><br/>Sussex Player Development is a UK-based football coaching company focused on elite technical development for young players. We are expanding internationally and launching our first UAE academy in Dubai. Our philosophy combines high-level training with an engaging, player-focused environment designed to maximise development and enjoyment.</p><p>The Academy Manager will be responsible for launching, delivering, and growing the Dubai-based academy. This is a leadership role combining coaching, operations, and business development.</p><p>You will effectively run your own academy under the Sussex Player Development brand.</p><p><b>Responsibilities</b></p><ul><li>Plan, Deliver and Oversee all coaching sessions (U7&ndash;U14 age groups)</li><li>Lead striker-specific sessions and private 1-to-1 training</li><li>Ensure all sessions follow the Sussex Player Development methodology</li><li>Maintain high coaching standards and session quality</li><li>Organise weekly training schedules</li><li>Secure and manage training facilities</li><li>Manage equipment and session setup</li><li>Ensure smooth day-to-day running of the academy</li><li>Recruit and retain players</li><li>Build relationships with local schools and communities</li><li>Promote the academy through outreach and local networking</li><li>Support marketing campaigns and lead generation</li><li>Recruit and manage assistant coaches as needed</li><li>Ensure coaching staff meet quality and professionalism standards</li><li>35% share of monthly net profit</li><li>Performance-based growth opportunities</li><li>Potential progression into multi-location leadership roles</li></ul><p><b>Requirements</b></p><ul><li>Experience coaching youth football (U7&ndash;U14)</li><li>UAE Soccer or UEFA coaching qualifications</li><li>Experience working in an academy environment</li><li>Experience running or managing programs</li><li>Strong understanding of player development</li><li>Excellent communication and organisational skills</li><li>Ability to lead sessions independently and manage a program</li><li>Driven, reliable, and professional</li><li>DBS/Safeguarding Checked &amp; Certified</li><li>First Aid Qualified</li></ul><p><b>What Makes This Opportunity Unique</b></p><ul><li>Run your own academy with support and structure</li><li>No upfront financial risk</li><li>High earning potential through profit share</li><li>Opportunity to grow with an international brand</li></ul><p>Join us at the start of our UAE expansion and play a key role in building something special from scratch with support and guidance.</p><p>Job Types: Full-time, Contract</p><p>Pay: From AED2,564.00 per month</p><p>Work Location: In person</p>

Academy Manager

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Are you interested in shaping the next generation of Amazon's fulfillment network in the region? Do you want to be part of the ongoing growth and expansion of Amazon&rsquo;s network? The key to this mission is strategic, large scale initiatives that will allow us to scale our organization for the future in an extraordinary manner. The Supply Chain team is seeking a talented, innovative, hands-on and customer-obsessed candidate to own the short and long term capacity planning vertical for a network of darkstores. The candidate should posses high business acumen, strong analytical, collaboration and data driven influencing skills. Ideal candidate should have superior written and verbal communication skills and able to own multiple tasks at once . The capacity planning PM will be responsible to drive the short-term operational tasks related to capacity planning and support the team in mid/long term strategical projects and evaluations.<br>
<br>
Key job responsibilities<br>
<ul><li>Own reporting of the critical capacity planning metrics across FCs.</li><li>Accumulate data from different sources, conduct analysis, recommend solutions, build action plan and drive execution.</li><li>Support operations team with capacity analysis and drive capacity execution with supply chain stakeholders.</li><li>Foresee implications based on the projected storage capacity requirement vs available storage capacity in the region and come up with innovative and optimal storage solutions to support capacity storage requirements.</li><li>Regularly audit the sites for operational conformance, norms of capacity planning and standard operating practices.</li><li>Own capacity configurations in the tools (ACMS) to avoid physical-virtual mismatches in the reported site's capacities.</li><li>Work with engineering design and FC launch project team to ensure all the design inputs are considered as per the standard requirements.</li><li>Drive execution of critical capacity planning projects to enhance network capacity and optimize bin slotting changes.</li><li>Own short terms tasks and evaluations related to network topology</li><li>Own long term topology planning in partnership with strategy and Dex teams</li></ul><br>
About the team<br>
Supply chain and Launches team plays a key role in the mission of delivering best in class service to Amazon's customers through scaling and expanding the network. The team coordinates project plans and tracks execution across stakeholders from business, technology, design, procurement and construction teams.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>2+ years of program or project management experience</li><li>3+ years of Computerized Maintenance Management System program experience</li><li>3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience</li><li>3+ years of advanced Microsoft Word and Excel experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Bachelor's degree</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Knowledge of Lean principles and DMAIC methodology</li><li>Experience in MS Access and SQL</li><li>Experience in requirement gathering and ability to write clear and detailed requirement document</li><li>Experience using Microsoft Projects software</li><li>Experience with material handling systems (MHS) installation, operation and maintenance</li><li>Experience working in an analytical environment with cross-functional teams</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Capacity Planning PM,1P UltraFast, Quick Commerce, Amazon Now

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><p></p><p><b><br>
What you'll build</b></p><p></p><p><br>
In this role, you'll lead an engineering team building AI-enabled products and platforms while driving strong execution, delivery predictability, and team growth. You'll own planning and delivery across the full development lifecycle: roadmap translation, scope management, staffing, prioritization, sprint execution, release planning, risk management, dependency handling, and stakeholder communication. On the technology side, you'll guide teams building scalable services, data pipelines, ML-enabled applications, and LLM-based features, ensuring sound engineering around architecture, quality, observability, security, and operational readiness. You&rsquo;ll help the team make good decisions about model integration, experimentation, evaluation, deployment, monitoring, and governance, while balancing innovation with business value, cost, and time to market. Your impact will be measured not just by delivery, but by the strength of the team, the quality of execution, and the adoption of AI capabilities that solve real customer problems.</p><p></p><p><b><br>
What you bring</b></p><br>
<p></p><ul><li>
You bring a strong software engineering foundation with the ability to lead teams building scalable products, services, platforms, and AI-enabled applications</li><li>
You have a working understanding of machine learning and generative AI concepts, including model lifecycle, LLM use cases, evaluation, deployment constraints, and production risks</li><li>
You are experienced in leading delivery of AI or data-intensive programs, aligning product scope, technical dependencies, staffing plans, and execution milestones</li><li>
You bring strong project and program management skills, including roadmap planning, estimation, sprint execution, release coordination, risk management, and dependency tracking</li><li>
You have experience managing engineers across diverse skill sets, including backend, frontend, data engineering, machine learning, and platform engineering</li><li>
You are skilled at establishing delivery metrics, engineering KPIs, and operational cadences that improve execution predictability and quality</li><li>
You have a strong understanding of Agile methodologies, backlog management, prioritization, stakeholder communication, and escalation handling</li><li>
You bring practical knowledge of cloud platforms, DevOps, CI/CD, observability, security, and the operational needs of production AI systems</li><li>
You are able to evaluate technical trade-offs, including build vs. buy, delivery speed vs. technical debt, and experimentation vs. reliability</li><li>
You demonstrate strong people leadership skills, including hiring, coaching, performance management, and building high-performing teams</li><li>
You are confident working with senior stakeholders to translate business goals into execution plans, budgets, staffing decisions, and measurable outcomes</li><li>
You apply sound judgment around responsible AI, data governance, compliance, and quality standards in enterprise environments</li></ul><ul><li>
You bring 8-10(+) years of experience in software engineering, architecture, or a related field, with a strong track record of designing and delivering complex systems</li><li>
You are a strong people leader who is passionate about developing talent and building inclusive, high-performing teams</li><li>
You are proactive, organized, and outcomes-driven, with a strong sense of ownership and accountability</li><li>
You are a collaborative leader who builds strong partnerships across product, architecture, and business teams</li><li>
You have a commitment to responsible AI principles, including ethics, transparency, and governance</li><li>
Fluent professional English (written and spoken) is required; Arabic is a plus</li></ul><p></p><p><b><br>
Where you belong</b></p><p></p><p><br>
You will be part of a growing AI and industry expert team dedicated to serving customers across the United Arab Emirates. We are building a collaborative, high‑impact environment that brings together deep AI expertise, strong industry knowledge, and regional understanding to help customers innovate, transform, and lead in their markets.</p><p></p><p><br>
This team thrives on working together to turn complex business challenges into practical, scalable solutions. You will find an environment that values curiosity, ownership, and continuous learning, where new ideas are encouraged and real‑world impact matters. This is a place for people who enjoy building something new. You will thrive here if you are customer‑centric, motivated by meaningful outcomes, and comfortable navigating ambiguity in a fast‑evolving AI landscape.</p><p></p><p><br>
We work across boundaries, help teams make better design choices, and build foundations that let AI products scale safely and efficiently. We value clarity, system thinking, and practical innovation.</p><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
<br>
<br>
<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
<br>
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
<br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
<br>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
<br>
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
We are ethical and compliant</b><br>
Our leadership credo: <b>Do what&rsquo;s right. Make SAP better for generations to come</b>. We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAP&rsquo;s values and shape SAP&rsquo;s culture of integrity, by demonstrating and championing ethical and compliant behavior towards all stakeholders.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
<br>
Requisition ID: 450222 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p></div>

(Senior) Development Manager AI Products & Solutions UAE-Region

Christian Dior

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>Do you wish to join the House of Dreams?
</p><p>In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.
</p><p>You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.
</p><p>This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us:
</p><p><i>Create Passionately
</i></p><p><i>Craft together with joy
</i></p><p><i>Excel for ultimate luxury
</i></p><p><i>Lead with audacity
</i></p><p><i>Cultivate Triumphant inclusivity
</i></p><p><i>Commit and act to re-enchant the world.
</i></p><p><b><i>Design your dreams with Dior.
</i></b></p><p>We are seeking a visionary and strategic Regional <b>Client Development Manager </b>for Parfums Christian Dior Orient, covering the Middle East, Africa, Turkey and India (9 markets). Reporting to the Regional Head of Omnichannel, this position will be central to leading the evolution of our client development strategies, driving engagement and loyalty. The successful candidate will shape our CRM vision by developing data-driven strategies, optimizing automated client journeys, and fostering personalized relationships.
</p><p>The role requires a proactive leader with a keen understanding of luxury consumer behavior and strong collaborative skills with e-business, retail, and marketing teams to ensure seamless omnichannel integration, an elevated client experience, and maximized lifetime value.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><ul><li><b>CRM Strategy &amp; Development:
</b></li><li><ul><li>Define and implement the regional CRM strategy across 9 markets, ensuring seamless alignment with global brand vision and long-term objectives.
</li><li>Establish annual CRM targets on strategic KPIs for each market, considering local specificities and market maturity, and ensuring alignment with regional and global strategic goals.
</li><li>Develop and manage the regional CRM projects roadmap, encompassing loyalty programs, client segmentation, NPS frameworks, and data-driven clienteling use cases.
</li><li>Collaborate closely with e-business and retail teams to integrate CRM strategies within the broader omnichannel framework, optimizing client engagement across digital and physical ecosystems.
</li><li>Strategically manage and own the regional CRM budget
</li></ul></li></ul><ul><li><b>Loyalty Program &amp; Engagement:
</b></li><li><ul><li>Lead the regional evolution and performance monitoring of the Loyalty Program, continuously seeking to enhance client engagement, foster loyalty, and strengthen retention.
</li><li>Collaborate with regional marketing teams to define strategic guidelines for Point-of-Sale (POS) and Very Important Customer (VIC) events.
</li><li>Support markets in event execution by ensuring precise client targeting, overseeing invitation strategies, and maintaining a consistent tone of voice in line with Dior luxury standards.
</li><li>Define regional guidelines and forecasts for CRM gifting and Gift With Purchase (GWP) initiatives.
</li></ul></li></ul><ul><li><b>CRM Communications &amp; Activations :
</b></li><li><ul><li>Define and oversee the regional CRM communication plan across key touchpoints, including email, clienteling, WhatsApp, events, and loyalty activations.
</li><li>Orchestrate and continuously enhance automated CRM journeys and communication flows, meticulously adapting strategies and content to distinct client segments and purchasing behaviors (e.g., e-commerce, boutique, omnichannel) to maximize client lifetime value.
</li><li>Partner with global CRM teams at HQ to ensure strategic alignment and facilitate the sharing of best practices.
</li><li>Coordinate impactful CRM initiatives with regional marketing teams to support major product launches and commercial moments.
</li><li>Establish and monitor action plans with markets to ensure the effective execution of the regional CRM strategy.
</li></ul></li></ul><ul><li><b>Performance Monitoring &amp; Trainings:
</b></li><li><ul><li>Produce comprehensive monthly regional CRM performance scorecards for management and local markets, diligently monitoring key performance indicators (KPIs) and proactively identifying opportunities for continuous improvement.
</li><li>Deliver effective CRM training sessions to local teams through in-person and virtual formats to drive performance on the KPIs.
</li><li>Prepare and deliver compelling CRM business reviews for top management, providing strategic recommendations.
</li></ul></li></ul><ul><li><b>Team Leadership &amp; Development:
</b></li><li><ul><li>Manage and develop a CRM team of three (regional direct report, UAE indirect report, KSA indirect report), fostering strong collaboration and supporting their professional growth.
</li></ul></li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><ul><li><ul><li>Bachelor's degree in Marketing, Business Administration, or a related field.
</li><li>Proven experience (5+ years) in CRM management, preferably within the luxury retail or beauty industry.
</li><li>Demonstrated experience in developing and executing regional CRM strategies.
</li><li>Strong understanding of client segmentation, loyalty programs, and data-driven clienteling.
</li><li>Excellent analytical skills with the ability to interpret data and drive actionable insights.
</li><li>Exceptional communication, presentation, and interpersonal skills.
</li><li>Ability to work effectively in a matrix organization and collaborate with cross-functional teams.
</li><li>Experience managing and developing a team.
</li><li>Fluency in English is required; Arabic and/or French is a strong asset.
</li></ul></li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Additional information
</b></h3><p></p><p><i>Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.
</i></p><p><i>At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.
</i></p></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>PARFUMS CHRISTIAN DIOR
</i></b><br>
<b>MAISON
</b><br>
</h2><div>Christian Dior described himself as a fashion and perfume designer. The House of Dior, founded in 1946, changed the face of ladies&rsquo; style forever when its New Look was unveiled in the halls of 30 Avenue Montaigne on February 12, 1947. The revolutionary look was accompanied by a fragrance, Miss Dior, the finishing touch designed to &ldquo;leave a trail of desire in a woman&rsquo;s wake&rdquo;. This timeless perfume was the first fragrance created by a visionary brand which invented the concept of global beauty with its Rouge Dior and subsequent cosmetic lines.
<br>
The current-day trustees of this legendary expertise &ndash; Francis Kurkdjian, Perfume Creation Director, and Peter Philips, Creative and Image Director for Dior Makeup &ndash; are the heirs to Christian Dior&rsquo;s perfectionism. The worldwide renown of the House&rsquo;s creations is partly down to its seductive muses, including Charlize Theron, Natalie Portman and Robert Pattinson.</div></div></div></div></div></div></div><p></p>

Client Development Manager

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