office administrator

sales manager

project manager

account manager

project engineer

program manager

Amazon

<div>
 
 Description
 
 
 
 This role is for someone who wants real ownership.
 
 
 You&rsquo;ll be the right hand to the Network Health and Trust &amp; Safety leadership, owning complex, high-impact programs that protect customers, partners, and the business. This is not a reporting or coordination role. You will identify risks before they escalate, turn ambiguity into clear execution plans, and drive programs that balance safety, compliance, and operational reality.
 
 
 You&rsquo;ll work across teams that don&rsquo;t naturally align, often without direct authority. Your job is to connect the dots, make hard calls, and ensure the right things get done on time, at scale, and with measurable impact.
 
 
 If you enjoy solving messy problems, influencing senior stakeholders, and building mechanisms that last, this role will stretch you in the best way.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Own end-to-end Trust &amp; Safety and Network Health programs from problem definition to execution and sustained outcomes
 </li>
 <li>
 Identify systemic risks and compliance gaps; design scalable solutions rather than one-off fixes
 </li>
 <li>
 Drive execution across multiple teams with competing priorities
 </li>
 <li>
 Set clear goals, milestones, and success metrics for complex initiatives
 </li>
 <li>
 Act as a thought partner to senior leadership on risk, safety, and long-term strategy
 </li>
 <li>
 Build simple, durable mechanisms to track progress and enforce standards
 </li>
 <li>
 Raise the bar on how programs are designed, reviewed, and communicated
 
 
 </li>
 </ul>
 A day in the life
 
 
 
 On a Typical Day, You Might
 
 
 
 <ul>
 <li>
 Deep dive into data to understand where risks are emerging and why
 </li>
 <li>
 Align with product, operations, legal, and analytics partners on priorities and trade-offs
 </li>
 <li>
 Challenge unclear plans and push for sharper problem statements and success metrics
 </li>
 <li>
 Review program progress, unblock teams, and escalate when needed
 </li>
 <li>
 Translate complex issues into clear updates for senior stakeholders
 </li>
 <li>
 Improve existing processes so teams spend less time reacting and more time preventing issues
 
 
 </li>
 </ul>
 Your internal stakeholders include operations leaders, product teams, analytics partners, and legal or policy counterparts.
 
 
 
 About The Team
 
 
 
 The Network Health (NH) and Trust &amp; Safety (T&amp;S) teams work together to protect Amazon&rsquo;s Last Mile operations by driving compliance, partner accountability, and safety across the AMET region (UAE, Saudi Arabia, Egypt, and Turkey).
 
 
 Network Health owns the end-to-end compliance and enforcement lifecycle for Delivery Service Partners (DSPs) &mdash; from risk identification and MEP (Monitoring &amp; Enforcement Plan) management to exit governance and performance reviews. The team ensures that all DSPs operate safely, ethically, and in alignment with Amazon&rsquo;s Supply Chain Standards and local labor regulations.
 
 
 Trust &amp; Safety complements this work by focusing on driver-level safety, identity verification, and incident resolution programs such as ID Check, APEA, and DAF, ensuring that both DSPs and drivers uphold Amazon&rsquo;s zero-tolerance standards on compliance and worker welfare.
 
 
 This role operates at the intersection of both functions, helping deliver secure, compliant, and sustainable operations in one of Amazon&rsquo;s fastest-growing regions.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 5+ years of program or project management experience
 </li>
 <li>
 Experience using data and metrics to determine and drive improvements
 </li>
 <li>
 Experience owning program strategy, end to end delivery, and communicating results to senior leadership
 </li>
 <li>
 Knowledge of Excel at an intermediate level (e.g., pivot tables &amp; charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 2+ years of driving process improvements experience
 </li>
 <li>
 Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Amazon Middle East and North Africa FZ-LLC
 
 
 Job ID: A3176892
</div>

Senior Program Manager, Network Health / Trust & Safety

Tanzifco Company W.L.L.

Job Title: Transformation LeadReporting to : CEO/ Chairman Role PurposeA rare opportunity exists for an experienced Transformation Manager to drive operational excellence, strategic improvement, and service innovation across the organization. This role ensures successful planning, execution, support functions and adoption of transformation programs that improve operational efficiency, service quality, and overall business performance.About the role:The Transformation Manager is responsible for shaping and delivering the organization transformation agenda. You will lead key support functions&mdash;including Administration, Business Development, Health, Safety, Quality &amp; Risk (HSEQ), Sustainability, Procurement, and Data &amp; Technology&mdash;while overseeing programs of work that strengthen operational performance and embed continuous improvement.As a member of the Senior Leadership Team, you will work closely with internal specialists, subject‑matter experts, and senior stakeholders to ensure the organization continues to evolve, innovate, and deliver exceptional outcomes.Key Responsibilities1. Strategy &amp; Planning<ul><li>Define and lead transformation roadmap aligned with organizational goals</li><li>Identify improvement opportunities across operations, processes, and services</li><li>Translate business strategy into actionable transformation initiatives</li></ul>2. Program Management<ul><li>Lead end-to-end transformation projects (planning &rarr; execution &rarr; delivery)</li><li>Set milestones, KPIs, and performance tracking mechanisms</li><li>Ensure projects are delivered on time, within scope and budget</li></ul>3. Process Improvement<ul><li>Analyze current processes and identify inefficiencies</li><li>Implement best practices, automation, and standardization</li><li>Drive continuous improvement culture across departments</li></ul>4. Stakeholder Management<ul><li>Collaborate with leadership, department heads, and external partners</li><li>Communicate transformation vision and progress clearly</li><li>Manage resistance and ensure stakeholder alignment</li></ul>5. Change Management<ul><li>Develop change management frameworks and communication plans</li><li>Ensure smooth adoption of new processes, systems, and structures</li><li>Conduct training and awareness programs</li></ul>6. Performance &amp; Reporting<ul><li>Monitor KPIs and transformation impact</li><li>Provide regular reports to senior management</li><li>Use data-driven insights to refine strategies</li></ul>Key Skills &amp; Competencies<ul><li>Strong strategic thinking and problem-solving</li><li>Project &amp; program management expertise</li><li>Change management and stakeholder engagement</li><li>Process optimization and operational excellence</li><li>Data analysis and decision-making</li><li>Excellent communication and leadership skills</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Management, or related field (MBA preferred)</li><li>7&ndash;12 years of experience in transformation, consulting, or operations</li><li>Experience in service industry / facilities management is a plus</li></ul>KPIs / Success Metrics<ul><li>Successful delivery of transformation initiatives</li><li>Cost savings and efficiency improvements</li><li>Service quality enhancement</li><li>Stakeholder satisfaction</li><li>Adoption rate of new processes/systems</li></ul>Reporting Line<ul><li>Reports to: CEO / COO / Director of Strategy</li><li>Works closely with: Operations, HR, Finance, IT teams</li></ul>Pay: AED15,000.00 - AED23,000.00 per monthWork Location: In person

FM Transformation Head / Manager

Deeplight

<div>DeepLight AI is a specialist AI and data consultancy dedicated to transforming the regional corporate landscape through bespoke, high-impact intelligent systems. Based in the UAE, we partner with organizations across diverse sectors&mdash;with a deep-rooted expertise in Financial Services and Banking&mdash;to bridge the gap between complex data and actionable business strategy.
At DeepLight, we don't believe in &quot;off-the-shelf&quot; fixes. We deliver tailored AI solutions designed to integrate seamlessly into existing enterprise architectures, ensuring that innovation is both scalable and secure. From building robust data foundations to deploying sophisticated AI platforms, we empower our clients to lead in an increasingly automated world.
The Portfolio Lead and Business Manager is a high-impact leadership position responsible for the end-to-end operational, financial, and delivery excellence of the Data Platform. As a core member of the Senior Leadership Team, this role carries a high degree of organizational authority and accountability, requiring an individual who can command respect across technical and financial functions while demonstrating rigorous management over the platform&rsquo;s most critical strategic assets. You will serve as the primary link between technical engineering teams and corporate functions, ensuring that resources are optimized, budgets are controlled, and strategic programs are delivered with rigorous governance.
Your responsibilities within this role will include;
Financial &amp; Resource Management<ul><li>
Budgetary Control: Lead financial forecasting, capacity planning, and resource allocation to ensure full visibility of platform-level spend.</li><li>
Vendor &amp; Resourcing: Manage Statements of Work (SoW), onboarding documentation, and the coordination of new joiners.</li><li>
Finance Partnership: Collaborate with Finance teams to resolve invoice discrepancies, manage cost allocations to Engagement Partners (EPs), and secure future tranche releases.</li><li>
Business Case Development: Draft and shepherd business cases through approval, ensuring the creation of initiatives and EPs as required.</li><li>
Strategic Reporting: Consolidate and report all AI-related financials and demand (e.g., H1/H2 incremental demand).</li></ul>
Delivery Governance &amp; Leadership<ul><li>
Framework Definition: Establish standardized delivery frameworks, including JIRA structures, reporting formats, and governance cadences.</li><li>
Agile Facilitation: Run core Agile ceremonies, including platform stand-ups and cross-team delivery syncs.</li><li>
Executive Reporting: Produce high-quality reporting packs for RBG and Treasury; manage all SteerCo deliverables, including decks, minutes, and action tracking.</li><li>
Quarterly Business Reviews (QBR): Own the end-to-end QBR process, including Memos, roadmaps, reflections, and Marketplace/Tech BRP involvement.</li><li>
Strategic Project Lead: Directly lead key initiatives, such as the BRF project, while supporting senior leadership on platform priorities.</li></ul>
Operational Excellence<ul><li>
Resource Lifecycle Management: Oversee the full lifecycle for platform resources, including performance management, escalations, access, and attendance.</li><li>
Compliance &amp; Audit: Maintain the platform audit log, ensure timesheet governance, and oversee billing accuracy.</li><li>
Rapid Impact Assessment: Conduct ad-hoc technical and financial analyses.</li></ul>
As an AI consultancy, our greatest asset is the expertise of our people.
 
 
While technical mastery is the foundation of what we do, the ability to bridge the gap between complex data science and actionable business value is what defines your success with Deeplight.
 
 
We're looking for individuals who are not only world-class in their fields of specialism, but also compelling communicators and persuasive advocates for their own skills.
 
 
You will be the face of our firm, tasked with building trust, articulating the &quot;why&quot; behind your technical decisions, and effectively &quot;selling&quot; your vision to high-level stakeholders.
 
 
If you thrive on the challenge of presenting cutting-edge solutions as much as you do on building them, you will fit right in. 
Requirements 
To be successful in this role, you'll need:<ul><li>
Significant experience managing complex operations within a Data, AI, or Cloud Platform environment.</li><li>
Strong experience in financial forecasting, budget management, and managing complex cost allocations within a large corporate structure.</li><li>
A demonstrated ability to define and enforce delivery frameworks (JIRA, Agile, SteerCo governance).</li><li>
Experience partnering with Finance, Treasury, and C-suite executives to align technical delivery with business value.</li><li>
A functional understanding of cloud infrastructure (specifically AWS) and associated cost/restoration management.</li></ul>
It would be great if you also have;<ul><li>
Experience specifically within Data &amp; AI delivery cycles and understanding the nuances of AI incremental demand.</li><li>
Experience navigating regulatory and professional landscapes within the UAE market.</li><li>
Proficiency in JIRA administration and advanced financial modeling tools.</li></ul> 
Benefits 
Benefits &amp; Growth Opportunities:<ul><li>
Competitive salary
</li><li>Comprehensive personal health insurance
</li><li>Visa Sponsorship for the successful individual</li><li>
Professional development and certification support</li><li>
Subscription reimbursement relating to your role</li><li>
Opportunity to work on cutting-edge AI projects</li><li>
Monthly Employee Incentive program</li><li>
Career advancement opportunities in a rapidly growing AI company</li></ul> 
This position offers a unique opportunity to shape the future of AI implementation while working with a talented team of professionals at the forefront of technological innovation. The successful candidate will play a crucial role in driving our company's success in delivering transformative AI solutions to our clients. 
 
At DeepLight AI, we recognise that diversity drives innovation. We are committed to fostering an inclusive environment where individuals with different thinking styles can thrive and contribute their unique strengths to our specialised AI and data solutions.
Our goal is to ensure our application and interview process is accessible, predictable, and fair for all candidates.
If you require any specific adjustments to the application process, or if you require any reasonable adjustments should you be successful in being processed to the interview stage, please do let us know. This information will be kept strictly confidential and will not impact hiring decisions.</div>

Portfolio Lead and Business Manager

Talaas

<div>
 
 As an IT Project Manager, you will lead the end-to-end delivery of high-impact technology projects within the financial services sector. You will be responsible for defining scope, managing resources, and ensuring projects are delivered on time and within budget, with a primary focus on
 
 payment solutions
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 End-to-End Delivery:
 
 Direct project development through all phases: initiation, planning, execution, and closure.
 </li>
 <li>
 
 Payments &amp; Compliance:
 
 Lead electronic and mobile banking payment projects while ensuring full alignment with Central Bank regulations and internal audit guidelines.
 </li>
 <li>
 
 Stakeholder Management:
 
 Act as the bridge between IT and Business Units, leading SteerCo meetings and managing vendor relationships.
 </li>
 <li>
 
 Risk &amp; Budget:
 
 Proactively mitigate risks and manage project dependencies to ensure deliverables remain within the approved financial baseline.
 </li>
 <li>
 
 Team Leadership:
 
 Build and develop high-performing, multi-disciplinary teams to achieve business objectives.
 </li>
 </ul>
 
 
 
 
 
 Candidate Requirements
 
 
 <ul>
 <li>
 
 Experience:
 
 Minimum 8 years as an IT Project Manager
 </li>
 <li>
 
 Sector Expertise:
 
 Strong background in
 
 Banking/Financial Services
 
 is required, with mandatory experience in
 
 Payments
 
 .
 </li>
 <li>
 
 Methodology:
 
 Proven track record in delivering both
 
 Agile and Waterfall
 
 projects.
 </li>
 <li>
 
 Certifications:
 
 PMP or Prince2 certification is
 
 essential
 
 .
 </li>
 <li>
 
 Education:
 
 IT Degree or equivalent professional experience.
 </li>
 <li>
 
 Tools:
 
 Expert proficiency in Microsoft Project and Visio; knowledge of Clarity PPM is an advantage.
 </li>
 </ul>
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Exceptional organizational skills and a structured approach to delivery.
 </li>
 <li>
 Strong interpersonal and facilitation skills to secure stakeholder buy-in.
 </li>
 <li>
 Expertise in resource planning and cost/budget analysis.
 </li>
 </ul>
 
 
 
</div>

Information Technology Project Manager - Payments

Digital Emenu Portal LLC

Job Title: Project ManagerLocation: Aspin Commercial Tower, Sheikh Zayed RoadExperience Required: 5+ yearsIndustry: Hospitality / Food &amp; Beverage / Restaurant Technology/FintechAbout the CompanyWe are a fast-growing digital solutions company transforming the hospitality industry through innovative Digital eMenu products. Our platform offers multiple products designed to enhance guest experience, streamline restaurant operations, and drive revenue for hospitality brands.This is an exciting opportunity to join a growing company and play a key role in driving structured project execution, process excellence, and successful product implementations across regional markets.Role OverviewWe are seeking a certified Project Manager to lead and manage end-to-end project execution across multiple digital hospitality solutions. The ideal candidate will have strong experience in project governance, stakeholder management, and cross-functional coordination within the hospitality technology or related industry.This role requires a detail-oriented and process-driven professional capable of delivering projects on time, within scope, and within budget while maintaining high-quality standards.Key Responsibilities<ul><li>Lead end-to-end project management for Digital eMenu and related product implementations</li><li>Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders</li><li>Develop detailed project plans, schedules, resource allocation, and risk management strategies</li><li>Coordinate cross-functional teams including sales, product, tech, operations, and support</li><li>Monitor project progress and ensure adherence to scope, timeline, and budget</li><li>Identify, assess, and mitigate project risks and issues proactively</li><li>Ensure proper documentation of project processes, change requests, and approvals</li><li>Conduct stakeholder meetings, progress reviews, and performance reporting</li><li>Manage vendor and third-party coordination when required</li><li>Ensure smooth handover to operations and support teams post-implementation</li><li>Drive process improvements and implement best practices aligned with PMP standards</li><li>Maintain compliance with organizational and industry project management frameworks</li></ul>Required Experience &amp; Skills<ul><li>5+ years of proven project management experience within hospitality tech, F&amp;B technology, SaaS, or Fintech industry (Required)</li><li>PMP Certification</li><li>Strong understanding of project management methodologies</li><li>Experience managing multiple projects simultaneously</li><li>Excellent stakeholder management and communication skills</li><li>Strong risk management, budgeting, and forecasting experience</li><li>Proficiency in project management tools</li><li>Ability to lead cross-functional teams and manage client expectations</li><li>Strong analytical, organizational, and problem-solving skills</li><li>Experience working in fast-paced, growth-stage environments</li></ul>Preferred Qualifications<ul><li>Experience in hospitality technology, SaaS, or fintech environments</li><li>Experience managing regional or multi-country projects</li><li>Strong documentation and reporting skills</li><li>Bachelor&rsquo;s degree in Business Administration, Engineering, IT, or related field (preferred)</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current monthly salary (AED)?</li><li>What is your expected monthly salary (AED)?</li><li>Are you available to join immediately? (If not, mention notice period)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Project Management (UAE): 5 years (Required)</li></ul>Work Location: In person

Project Manager

Food People

<div>
 
 
 DIGITAL MARKETING MANAGER - RESTAURANTS
 
 
 
 
 
 
 
 LEADING RESTAURANT OPERATOR
 
 
 
 
 RESTAURANT MARKETING EXPERIENCE IS ESSENTIAL
 
 
 
 
 BASED IN DUBAI
 
 
 
 
 
 
 Food People have partnered with a leading restaurant operator in their search for a Digital Marketing Manager. The role will be overseeing all digital aspects of the marketing department including everything related to social media platforms, CRM management and online positioning and campaign management. The right candidate will have demonstrated restaurant digital marketing experience.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 <ul>
 <li>
 Develop strategic digital marketing plans and programs for the brand to achieve corporate objectives in terms of revenue, profitability and market share.
 </li>
 <li>
 Constantly work on improving traffic and conversion rates through tactical promotions and strategic partnerships with agencies, suppliers and key media partners.
 </li>
 <li>
 Manage and optimise digital channels including social media, email, SEO, and PPC.
 </li>
 <li>
 Analyse marketing trends and market situations in the region in order to adjust strategy and tactics, as well as identify opportunities to increase sales.
 </li>
 <li>
 Utilising digital marketing tools to understand and interpret data from marketing campaigns.
 </li>
 <li>
 Plan and deliver promotional calendars and plans across the business.
 </li>
 <li>
 Create new and exciting content, bringing new ideas to the table.
 </li>
 <li>
 Manage and develop internal CRM system.
 </li>
 <li>
 Present reports and project feedback to senior leaders within the business.
 </li>
 </ul>
 
 
 
 
 
 REQUIRED SKILLS AND EXPERIENCE
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in marketing or related fields.
 </li>
 <li>
 Experience in marketing communications, with strong knowledge and experience within the restaurant industry.
 </li>
 <li>
 Strong drive for results.
 </li>
 <li>
 Strong organisational and planning skills.
 </li>
 <li>
 Excellent understanding of digital marketing tools and strong analytical skills.
 </li>
 </ul>
 
 
 
 
 
 
 Please note, only candidates with relevant experience will be contacted to discuss the position in more detail.
 
 
 
 
 
</div>

Digital Marketing Manager - Restaurants

Pluspoint - Digital Marketing

<div>
 
 
 Company Description
 
 
 
 Pluspoint Digital is a full-service digital marketing agency based in Dubai, UAE. We help businesses enhance their online presence and achieve measurable growth through SEO, Google Ads, Social Media Marketing, web development, and video production. We are a performance-driven agency built on accountability and genuine client partnerships, and we are looking for the right operational leader to help us scale.
 
 
 
 
 
 
 Role Description
 
 
 
 The Operations Manager is a full-time, on-site role based in Dubai. This is a hands-on leadership position responsible for everything that happens after the client contract is signed. You will own delivery quality across all service lines, manage a team of digital specialists, and build the operational systems that turn good work into consistent, scalable results.
 
 
 You will implement SOPs, run daily performance reviews on Google Ads and social media campaigns, manage client invoicing and billing cycles, and ensure every complaint is resolved with a root cause fix, not just a quick patch. You report directly to the Managing Director and have full authority over delivery operations and team performance.
 
 
 This role is for someone who has worked inside a digital marketing agency before, understands what good delivery looks like across multiple channels simultaneously, and is ready to build something properly rather than manage chaos.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Minimum 5 years of experience working inside a digital marketing agency; client-side experience alone does not qualify
 </li>
 <li>
 Proven track record in managing a mixed creative and technical team simultaneously
 </li>
 <li>
 Strong working knowledge of Google Ads, Meta Ads, SEO, and social media management &mdash; sufficient to audit quality and direct optimisation
 </li>
 <li>
 Experience building SOPs, quality control processes, and operational workflows from scratch
 </li>
 <li>
 Hands-on experience with project management tools such as Zoho Projects, ClickUp, or Asana
 </li>
 <li>
 Prior experience working with UAE or GCC-based clients is essential
 </li>
 <li>
 Strong communication skills, able to manage client expectations, lead team accountability conversations, and report clearly to senior management
 </li>
 <li>
 Proficiency in Google Analytics 4, Google Ads Manager, and SEO tools such as SEMrush or Ahrefs
 </li>
 <li>
 Bachelor's degree in Marketing, Business Administration, or a related field
 </li>
 <li>
 Based in Dubai or able to relocate and join within 30 days
 </li>
 </ul>
</div>

Digital Marketing Operations Manager

Explore 514+ Program manager in Dubai this May. Find roles across top companies and apply now to boost your career.