program manager

Konrad Group

<div><p><b>Who We Are</b></p>
<p>
Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.</p>
<p><b>
About the Role</b></p>
<p>
As a Manager, you have a successful career in digital and have managed cross-functional teams of consultants, designers, and developers. In your career you have successfully led large, complex projects and programs from inception through to completion.</p>
<p>
You are primarily responsible for leading strategy and management consulting engagements as well as design and technology delivery engagements. Additionally, you will be managing client expectations and ensuring that delivery meets our client's needs. You lead the team by example, being responsible for the full project lifecycle in collaboration with Konrad's senior leadership.</p>
<p>
As a senior member of the team, you have previously worked with clients and projects of various size and complexity. You will leverage your past experience and Konrad's Strategy and Design Thinking Process to solve complex business problems and help guide our clients through early brainstorming, including leveraging the potential of AI and the creation of impactful end-to-end customer experiences. The ideal candidate will bring to the table a demonstrable experience in leading medium and large teams and mentoring junior team members.</p>
<p><b>
What You'll Do</b></p>
<ul>
<li>You will be responsible for engagement processes including, but not limited to, strategy and design thinking, project scope, timelines, organization, resourcing, implementation, and risk management</li>
<li>Manage cross-functional teams to ensure the team understands and meets the project and/or program vision</li>
<li>Be a day-to-day point of contact for clients, managing their expectations and implementing resolution of project and/or program level issues independently</li>
<li>Proactively and independently look to solve problems and identify opportunities for improvement</li>
<li>You will use your experience to strategize and create software solutions for a variety of clients and verticals</li>
<li>Lead user experience design thinking workshops with our clients</li>
<li>Identify opportunities for business development and growing our business with existing clients that you work with</li>
<li>Play a lead role in understanding and interpreting our clients business challenges and goals and working with our design and technology teams to deliver elegant user experiences</li>
<li>Be a design and technology thought leader on existing and emerging technology trends, including the evolving landscape of AI</li>
<li>Be a mentor to other members of the team</li>
</ul>
<p><b>Qualifications</b></p>
<ul>
<li>Minimum 5+ years of relevant experience</li>
<li>Excellent experience in leading management consulting, strategy, design, and technology teams</li>
<li>Excellent relationship building skills with the ability to influence others</li>
<li>A clear understanding of complex management, business, and finance processes from a variety of verticals</li>
<li>Excellent organizational, written, and verbal communication skills with strong problem-solving ability</li>
<li>Strong track record in liaising with and collaborating with clients from diverse industries</li>
<li>Proven history of leading multiple large and complex programs simultaneously</li>
<li>A deep understanding of existing and emerging design, project management processes, and technology</li>
<li>Experience in mentoring and growing other team members</li>
</ul>
<p><b>Perks and Benefits</b></p>
<ul>
<li>Comprehensive Health &amp; Wellness Benefits Package</li>
<li>Retirement Planning</li>
<li>Parental Leave Program</li>
<li>Annual tech &amp; travel allowance</li>
<li>Flexible Working Hours</li>
<li>Work from Home Flexibility</li>
<li>Service Recognition Programs</li>
<li>Socials, Outings &amp; Retreats</li>
<li>Culture of Learning &amp; Development</li>
</ul>
<p><b>Bonus Points</b></p>
<p>
Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!</p>
<p><i>
Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.</i></p>
<p>
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.</p>
<p>
#LI-Hybrid</p></div>

Manager, Strategy & Technology

NatWest Group

<div><p>Closing date for applications: 05/07/2026</p>
<div>
<div><p>Location London, United Kingdom</p>
</div><div><p>Job typePermanent | Contract typeFull Time</p>
</div><div><div><p>Remote / On-site Hybrid</p>
<p></p><div><div><p>You&rsquo;ll spend some of your time at home, working with your team digitally. You&rsquo;ll also regularly work at your office or hub to collaborate with your colleagues.</p>
</div></div></div></div><div><div><p>Managerial / Technical Lead</p>
<p></p><div><div><p>This is a general indication and doesn&rsquo;t always reflect day-to-day responsibilities. Check the job description for full details.</p>
</div></div></div></div></div><p>#R-00275511</p><br>
<div></div>
<p></p><div>
</div><div><div><div><h2 class="jobSectionHeader"><b>Join our digital revolution in NatWest Digital X</b></h2>
<p>In everything we do, we work to one aim. To make digital experiences which are effortless and secure.</p>
<p>So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.</p>
</div></div><div></div><div><h2 class="jobSectionHeader"><b>Job description</b></h2>
<p>This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.</p>
<p></p><div><p>Join us as a Release Train Manager</p>
<p></p><ul><li>Join a fast‑paced and Agile environment, you&rsquo;ll facilitate the planning, timing and execution of delivery roadmaps and pipelines within and across our domain platforms</li>
<li>You&rsquo;ll work closely with a wide range of stakeholders, building strong networks across the bank in a fast‑moving environment where no two days are the same</li>
<li>You&rsquo;ll enable consistent Agile delivery, helping teams stay aligned to shared strategic outcomes</li>
<li>If you don&rsquo;t currently live in the Isle of Man or Jersey, you&rsquo;ll need to clearly state on your CV that you have the right to live and work here to be considered for this role</li>
</ul><p></p><p><b>What you'll do</b></p>
<p></p><p>As a Release Train Manager, you&rsquo;ll develop and maintain the release train, including preparing and reviewing release and environment strategies. You&rsquo;ll build a deep understanding of vision, plans and interdependencies across multiple teams, bringing them into alignment so portfolio and domain pipelines remain synchronised.</p>
<p></p><p>This is a highly collaborative role where you&rsquo;ll work closely with product owners, domain and platform leads and other key stakeholders to ensure alignment between strategy and delivery. You&rsquo;ll encourage collaboration across teams, value streams, domains and centres of excellence, helping everyone understand how their work contributes to better customer outcomes.</p>
<p></p><p>Other responsibilities include:</p>
<p></p><ul><li>Driving continuous improvement through Agile coaching, Inspect &amp; Adapt workshops, and exploring alternative delivery approaches</li>
<li>Using Agile tools and techniques to optimise delivery flow and the rate at which programmes deliver business value</li>
<li>Building and communicating release calendars and iterative planning cycles, coordinating with other release train managers across domains</li>
<li>Facilitating the preparation of release and sprint visions, goals and work pipelines, including pre‑ and post‑planning events</li>
<li>Supporting the execution of business outcomes, features and capabilities by reporting on progress, escalating risks, and tracking impediments</li>
</ul><p></p><p><b>The skills you&rsquo;ll need</b></p>
<p></p><p>We&rsquo;re looking for a confident, credible delivery leader who thrives in complex environments.</p>
<p></p><p>You&rsquo;ll bring:</p>
<p></p><ul><li>Extensive experience running large‑scale, complex programmes across multiple Scrum and non‑Scrum teams</li>
<li>Strong stakeholder management skills, with the ability to influence both business and technical partners</li>
<li>A collaborative, servant‑leadership mindset with a passion for Agile ways of working</li>
</ul><p></p><p>You&rsquo;ll also demonstrate the ability to:</p>
<ul><li>Provide visible, hands-on leadership across engineering delivery teams, drawing on a strong software engineering or development management background to drive alignment to customer, platform and programme outcomes, while actively supporting delivery execution and resolving technical risks</li>
<li>Lead end-to-end delivery of complex technology solutions, combining technical credibility with pragmatic application of Agile, Waterfall and scaled delivery practices to achieve predictable, high-quality outcomes</li>
<li>Build strong relationships across engineering, architecture, product, operations and platform teams, using deep technical understanding to influence prioritisation, solution design, planning, dependency management and delivery decision-making</li>
<li>Bring proven experience leading software engineering teams, with strong understanding of modern development practices, software development lifecycle, cloud-native technologies, CI/CD, DevOps tooling and customer-facing digital platforms</li>
<li>Act as a catalyst for engineering excellence and continuous improvement, operating comfortably at both strategic and day-to-day levels, coaching teams, challenging approaches where appropriate and supporting the successful delivery of complex technology outcomes</li>
</ul></div><div>
</div></div></div><div><div><div><div><h2 class="jobSectionHeader"><b>Your benefits breakdown</b></h2>
<p>Here&rsquo;s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.</p>
<p>Tap each segment for details.</p>
</div><div><div><h3 class="jobSectionHeader"><b>Your pay package</b></h3>
<div><p>100% Base pay This is your base pay package that you take home every month.</p> <p>+10% Pension funding This is monthly funding paid towards your pension.</p> <p>up to +10% Benefit funding This is monthly funding paid towards a range of benefits you can choose from.</p>
</div></div></div><div><div><h3 class="jobSectionHeader"><b>Your leave allowance</b></h3>
<div><p>30 days Annual leave You&rsquo;ll also have the opportunity to purchase up to 5 additional days off.</p> <p>3 days Volunteering Take time off to support the causes you&rsquo;re passionate about.</p> <p>3 days Training Take time to build the skills you need to grow your career.</p>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Total rewards package</b></h3><br>
<p></p>
</div><div>
</div></div></div></div></div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Welcome to our Bishopsgate hub</b></h2>
<p>Based only a few minutes&rsquo; walk from Liverpool Street Station, the central location of this office makes working there incredibly convenient. Everything you need is close by, so you can run errands, go to the gym, and socialise with friends and colleagues before and after work.</p>
<p>Bishopsgate recently underwent a multi-year refurbishment programme to improve spaces and facilities as well as become more sustainable.</p></div></div></div></div></div></div></div><p></p>

Release Train Manager

Salesforce

<div><p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
</i></p><p></p><p>Job Category
</p>Sales
<p></p><p>Job Details
</p><p></p><p><b>About Salesforce
</b></p><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
</p><p></p><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
</p><p></p><p>Salesforce is hiring Deployment Strategists &mdash; Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound &mdash; typically 12 weeks or less &mdash; and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
</p><p></p><h2 class="jobSectionHeader"><b>Key Responsibilities
</b></h2><ul><li><p>Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle &mdash; Identify Commit Deploy Consume &mdash; owning outcomes at every stage, not just discovery or deal closure
</p></li><li><p>AI Strategy &amp; Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
</p></li><li><p>Deployment Oversight &amp; Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
</p></li><li><p>Adoption &amp; Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization
</p></li><li><p>Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
</p></li><li><p>AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including
</p></li><li><p>Cursor, Claude, and our coding products like Vibes , to accelerate development.
</p></li><li><p>Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
</p></li><li><p>AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents
</p></li><li><p>Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
</p></li></ul><p></p><h2 class="jobSectionHeader"><b>Required Qualifications
</b></h2><ul><li><p>4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology
</p></li><li><p>You have a degree in Computer Science or a related field
</p></li><li><p>Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
</p></li><li><p>Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
</p></li><li><p>Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
</p></li><li><p>Proven ability to lead and own complex, ambiguous engagements end-to-end &mdash; from discovery through to measurable outcomes
</p></li><li><p>Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
</p></li><li><p>Strong project and programme management skills &mdash; ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
</p></li><li><p>Ability to travel 25% of the time to customer sites
</p></li></ul><p></p><h2 class="jobSectionHeader"><b>Preferred Experience
</b></h2><ul><li><p>Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
</p></li><li><p>Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
</p></li><li><p>Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
</p></li><li><p>Background in change management, organisational design, or enterprise transformation
</p></li><li><p>Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
</p></li><li><p>A get-things-done mindset with strong bias for action &mdash; comfortable operating in unstructured fast moving environments
</p></li></ul><p></p><p>Unleash Your Potential
</p><p>When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and <i>be your best </i>, and our AI agents accelerate your impact so you can <i>do your best </i>. Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
</p><p></p><p>Accommodations
</p><p>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
</p><p></p><p>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
</p><p></p>We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.
<p></p><p>Posting Statement
</p><p>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</p></div><p></p>

Deployment Strategist

Accenture

<div><p><b>YOU ARE</b></p><p>
As a Senior AI/ML Computational Scientist, you will design, build, and operationalize artificial intelligence and machine learning solutions for enterprise clients, combining custom models with cloud and third-party AI services to deliver production-ready outcomes.</p><p></p><p>
Your spans the full solution lifecycle &mdash; assessing client needs and data, selecting and customizing models (including Deep Learning, Generative AI, and Large Language Models), designing scalable data and MLOps/LLMOps pipelines for training and production, and ensuring quality, value, and reliability of deployed systems.</p><p></p><p><b>
THE WORK</b></p><ul><li>
Formulate real-world problems into practical, efficient, and scalable AI and Machine Learning solutions</li><li>
Develop and implement machine learning algorithms, models, and computational systems; design and build scalable data pipelines to support model training and production with DevOps &amp; MLOps</li><li>
Customize and apply Deep Learning and Gen AI models for various use cases based on the business needs, data availability, system and infrastructure requirements - including edge device and HPC</li><li>
Engage in research and development of new AI and high-performance compute algorithms, models, and simulations along with their applications to solve complex business problems at client sites</li><li>
Work with large-scale datasets and utilize data preprocessing techniques to ensure high-quality input for training and production</li><li>
Implement and maintain efficient data storage and retrieval mechanisms for models and knowledge using appropriate tools</li><li>
Justify the value of model approaches in business problems</li><li>
Collaborate with teams from both business and technical sides, including users, use case representatives, business owners, engineers, architects, and UI designers, to achieve end-to-end project goals and integrate into production</li></ul></div>
<br>
<div><p><b>EDUCATION</b></p><ul><li>
Bachelor's Degree or equivalent</li></ul><p><b>
BASIC (REQUIRED) QUALIFICATION</b></p><ul><li>
Experience as a machine learning engineer or scientist, deploying models in production at scale , including monitoring, alerting, automatic bug filing and auditing.</li><li>
Experience in applying theoretical foundations of computer science, including computer system architecture, system engineering, and programming</li><li>
Experience in distributed computing systems and architecture that may include big data, high-performance compute, engineering simulations, scientific compute, grid and cloud computing, distributed networks</li><li>
Experience in building and deploying AI/ML based software to a cloud environment.</li></ul><p><b>
PREFERRED QUALIFICATION</b></p><ul><li>
Proficiency in Python and python-based AI/ML framework and familiarity with relevant libraries and frameworks (e.g., TensorFlow, PyTorch).</li><li>
Experience working with language models like LLM's APIs and optimizing their usage for specific applications.</li><li>
Experience with the following programming languages: Python, C++, Java, R, SQL</li><li>
Strong written &amp; verbal communication skills and ability to communicate complex technical concepts to non-technical stakeholders</li><li>
Strong client-facing skillsets in a consulting environment</li><li>
Strong cross-functional skills with the ability to collaborate with a variety of internal and client-side teams</li><li>
Entrepreneurial mindset with a curiosity and passion for emergent tech and driving innovation</li><li>
MS or PhD in related field preferred (computer science, engineering, etc.)</li></ul></div><p></p>

AI/ML Computational Science Senior Manager

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<br>
<br>
<p>Client360 is one of JPMorgan Chase Commercial &amp; Investment Bank's strategic pillars, building the future of our business, and unifying the data fabric of all client activity. Combined with external data, Client360 leverages this unique data asset to deliver insight and enterprise rewiring at scale.</p>
<p>Are you passionate about Agentic AI and operational transformation? As the Agentic AI Operations Lead, you will drive the development and management of agentic AI solutions, enabling intelligent automation across Client360. You will help shape the future of Client360, enhance client engagement, and accelerate business-wide growth and transformation.</p>
<p>Within Data, Digital and AI, as the C360 Agentic AI Operations Lead you will be responsible for the product development and technology build of the Agentic AI workbench and integrated control environment. On establishing this platform, you will work hand-in-hand with the platform and data operations teams to pivot their day-to-day activities into agent led workflows.</p>
<p></p><p><b>Job Responsibilities</b></p>
<ul><li>Partners with architecture and engineering to establish the future state architecture of the Agentic AI workbench, leveraging market leading agent orchestration, evaluation and connectivity protocols to keep C360 on the cutting edge of agent-led operations.</li>
<li>Manages the delivery, optimization, and integration of agentic AI operations for Client360, ensuring alignment with CIB-wide goals and organizational objectives.</li>
<li>Participates in the planning, execution, and risk management of AI operations programs, including frameworks for AI deployment, monitoring, and operational efficiency.</li>
<li>Supports agentic AI initiatives, from ideation and development to implementation and continuous improvement, adapting to evolving business needs and managing risks.</li>
<li>Coaches and mentors junior team members on best practices in AI operations management, business analysis, stakeholder engagement, and change management, enabling effective delivery of objectives.</li>
<li>Collaborates with engineering, operations, and business teams to maintain and enhance agentic AI platforms, ensuring scalability, reliability, and user-centricity.</li>
<li>Helps define the user experience for Client360 agentic AI operations, focusing on process optimization, data-driven insights, and stakeholder satisfaction.</li>
<li>Supports foundational business processes that enable Client360 through AI-driven solutions.</li>
<li>Assists in establishing and monitoring key performance indicators, ensuring agentic AI operations deliver measurable business value and support long-term strategic goals.</li>
<li>Leverages analytics and AI tools to help derive actionable insights from integrated data and third-party sources, supporting comprehensive client profiles and improved decision-making.</li>
<li>Understands the needs of internal teams and anticipates future requirements, collaborating with stakeholders across Markets, Payments, Global Banking, and the Private Bank to drive consistency and adoption of agentic AI solutions.</li>
<li>Utilizes agentic AI operations to deliver personalized client experiences, streamline operations, and enhance decision-making, while supporting regulatory compliance and risk management.</li>
</ul><p></p><p><b>Required qualifications, capabilities, and skills</b>
</p><ul><li>5+ years of experience or equivalent expertise delivering AI operations, business initiatives, or transformation programs.</li>
<li>Strong knowledge of agentic AI systems, service delivery, business process improvement, strategic planning, and data analytics.</li>
<li>Demonstrated ability to support adoption of key AI operations lifecycle activities including discovery, ideation, development, requirements definition, and value management.</li>
<li>Experience supporting change within organizations and managing stakeholders across multiple functions.</li>
<li>Track record of contributing to large-scale AI integration and analytics projects.</li>
<li>Good understanding of AI integration techniques, data governance, regulatory compliance, and operational risk management.</li>
<li>Customer-centric mindset with the ability to prioritize and deliver what clients and stakeholders need.</li>
<li>Experience in working with cross-functional teams and managing stakeholders to drive AI innovation.</li>
<li>Excellent problem-solving skills and strategic thinking about agentic AI operations and their impact on organizational objectives.</li>
<li>Strong communication and interpersonal skills, with the ability to articulate and present complex AI concepts and insights to both technical and non-technical audiences.</li>
<li>Experience with emerging technologies and best practices in AI operations, business analytics, and CRM.</li>
</ul><p></p><p><b>Preferred qualifications, capabilities, and skills
</b></p><ul><li>Experience working in a highly matrixed, complex organization.</li>
<li>Experience in AI operations management, business process management, CRM systems, or related fields within a financial institution.</li>
<li>Bachelor's degree in Business, Data Science, Computer Science, or a related field; advanced degree preferred.</li>
<li>Experience in ensuring customers and stakeholders are engaged and positive about the AI solutions delivered.</li><br>
</ul><div></div><br>
<b>ABOUT US</b>
<br>
<br>
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.<br>
<div><div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.<br>
</div></div><br>
<br>
<b>ABOUT THE TEAM</b>
<br>
<br>
J.P. Morgan's Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Agentic AI Ops Lead

ClearRoute

<div><p><b>About Us:</b></p><p></p><p>
ClearRoute is an engineering consultancy bridging Quality Engineering, Cloud Platforms and Developer Experience. We help enterprises reliably bring high-impact digital products to market faster, cheaper, and safer, working with technology leaders facing complex business challenges.</p><p></p><p>
We take as much pride in our people, culture and work-life balance as we do in making better software. We&rsquo;re not just making better software. We&rsquo;re making the making of software better. Collaborative, entrepreneurial and dedicated to problem solving, we bring the step change our customer need to sustain innovation. Our values challenge us to do the best we can for ClearRoute, our customers and most importantly our team. This is an opportunity for you to build the organisation from the ground up, use your voice to drive change and help transform organisations and problem domains.</p><p></p><p><b>
Role:</b></p><p>
At ClearRoute, the Technical Delivery Manager is the operational backbone of an engagement: running governance, managing risk, coordinating delivery teams, and keeping clients and ClearRoute aligned. Unlike a pure project manager, we are looking for a Technical Delivery Manager whi is is engineering-literate and leads delivery in an engineering-first way, holding the team to strong Agile and engineering-excellence practices.</p><p><b><br>
Key Responsibilities:</b></p><ul><li><p>
Establish and run the Delivery Playbook governance structure and cadence (kickoff, planning, execution, closure)</p></li><li><p>
Facilitate communication between client and ClearRoute; maintain a clear view of who is working on what and who the stakeholders are Capture delivery data, RAG status, risks and insights for governance reporting (bi-weekly and monthly delivery reviews)</p></li><li><p>
Manage engagement risk to protect ClearRoute's interests; identify and decouple dependencies</p></li><li><p>
Coordinate workstreams, coach the team, ensure quality of deliverables and adherence to Agile practices</p></li><li><p>
Run the Delivery Health Check Toolkit regularly to gauge team health/performanc</p></li><li><p>
Own engagement closure: sign-off of deliverables, engagement review, case study and IP capture</p></li></ul><p><b><br>
Required Experience:</b></p><ul><li><p>
Proven track record managing software delivery engagements end-to-end (on time, on scope, on budget), ideally in a consultancy or client-facing services environment.</p></li><li><p>
Strong working knowledge of Agile delivery methodologies (Scrum/Kanban) and modern engineering practices (CI/CD, DORA metrics, quality engineering), with enough technical literacy to challenge and guide engineering teams.</p></li><li><p>
Excellent stakeholder management and communication skills, including the ability to build trust with senior client stakeholders and economic buyers.</p></li><li><p>
Demonstrable risk and dependency management capability, with sound commercial judgement to protect delivery and margin.</p></li><li><p>
Experience running delivery governance and reporting &mdash; status, RAG, risk logs &mdash; and presenting to client and internal leadership.</p></li><li><p>
Ability to coach and coordinate multidisciplinary teams, and to operate pragmatically by adapting process to context rather than applying it rigidly.</p></li></ul><p><b><br>
Desirable Experience:</b></p><ul><li><p>
Background as a hands-on software engineer or technical lead before moving into delivery management.</p></li><li><p>
Experience across multiple engagement models (Time &amp; Materials, Capability/squad-based, and Outcome/OKR-based).</p></li><li><p>
Familiarity with cloud, DevOps, and test-automation domains
</p></li><li><p>Experience setting up engagements from scratch &mdash; onboarding teams onto client systems, co-creating backlogs, and establishing delivery cadence.</p></li></ul><p><b><br>
Working at ClearRoute</b><br>
We have grown from six founders to 180+ people across five countries in three years, and what sets us apart isn't the pace, it's how we grow.</p><ul><li><p><b><br>
Real flexibility, in practice.</b> We trust you to perform at your best and still have a life outside of work, with genuine hybrid working, a home office budget, an open feedback culture where your voice shapes decisions, and time off when life needs it (birthday included).</p></li><li><p><b><br>
When ClearRoute wins, you win.</b> We offer profit share so success is shared, meaningful recognition for great work, and benefits that look after you and your family, including private healthcare, competitive salary benchmarking, and a confidential employee assistance program covering counselling, mental health support, and financial wellbeing.</p></li><li><p><b><br>
A community you'll genuinely want to be part of.</b> Interest based communities like running and book clubs, Women in Tech group, monthly socials, and cross regional events bring people together across the company. An inclusive, collaborative culture where you don't need to conform to succeed, where people support one another and feel comfortable being themselves.</p></li><li><p><b><br>
Where meaningful work meets real growth.</b> You will tackle complex, real world problems at the forefront of platform engineering, AI, security, and scalable systems. Your growth is supported by learning budgets, Udemy access, a clear career framework, internal mobility, and thought leadership opportunities that take your impact beyond ClearRoute.</p></li></ul><p></p><p><i>
At ClearRoute, we believe diverse perspectives lead to better outcomes, and inclusion creates the conditions for everyone to thrive. We are proud to have built a family friendly working environment and have many employees who have caring responsibilities alongside work. We welcome applications from people who require flexibility and will be happy to discuss needs on an individual basis.</i></p><p></p><p><i>
We are committed to fostering a culture where all team members feel respected, supported, and empowered to do their best work. We celebrate individuality and our differences and understand that some differences may mean that you require changes made to the interview process. We are happy to cater to your needs to make the interview accessible, if this is something you require please let us know by emailing us at </i><i>join@clearroute.io</i></p></div>

Technical Delivery Manager

<div><b>Role description</b><p><b><br>
Technical Product Owner / Technical Product Manager &ndash; Agentic AI</b></p>
<p><b>
Location:</b> Leeds (Hybrid)<br>
<b>Engagement Type:</b> Contract (Inside IR35) or Fixed-Term Employment<br>
<b>Start Date:</b> ASAP</p><br>
<p></p>
<p>
We are seeking an experienced Technical Product Owner / Technical Product Manager to support a strategic Device Management Modernisation initiative leveraging Agentic AI capabilities.</p>
<p>
Working closely with Product, Engineering, Architecture, and Business stakeholders, you will drive product outcomes, translate business needs into technical solutions, and help deliver innovative AI-powered capabilities while ensuring continuity of existing business processes.</p><br>
<p></p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Own and drive product outcomes across the modernisation programme.</li>
<li>Define product priorities, roadmap, and requirements in collaboration with business and technology stakeholders.</li>
<li>Translate business objectives into clear user stories and delivery-ready requirements.</li>
<li>Manage and prioritise the product backlog to maximise business value.</li>
<li>Partner with Engineering and Architecture teams to deliver scalable, high-quality solutions.</li>
<li>Support the design and delivery of Agentic AI use cases and workflows.</li>
<li>Embed Responsible AI, governance, security, and compliance considerations into product delivery.</li>
<li>Act as the primary bridge between Product, Engineering, and Business teams, ensuring alignment throughout delivery.</li></ul><br>
<p></p>
<p><b>
What You'll Bring:</b></p>
<p><b>
Product &amp; Delivery</b></p>
<ul>
<li>Proven experience as a Technical Product Manager, Technical Product Owner, or similar role in a technology-led environment.</li>
<li>Strong understanding of product operating models, product lifecycle management, and Agile delivery.</li>
<li>Experience leading technology transformation or modernisation initiatives.</li>
<li>Ability to translate business requirements into engineering-ready solutions.</li></ul><br>
<p></p>
<p><b>
Agentic AI &amp; GenAI</b></p>
<p><b>
Working knowledge of:</b></p>
<ul>
<li>Agentic AI concepts, including multi-agent orchestration, RAG, AI tool/API integration, memory frameworks, and Responsible AI controls.</li>
<li>Large Language Models (LLMs), prompt engineering, evaluation approaches, and cost, latency, and accuracy trade-offs.</li></ul><br>
<p></p>
<p><b>
Technical &amp; Stakeholder Skills</b></p>
<ul>
<li>Experience working closely with Engineering, Architecture, and Product teams.</li>
<li>Understanding of cloud-native and API-driven architectures.</li>
<li>Strong stakeholder management, communication, and influencing skills.</li>
<li>Ability to engage effectively with both technical and non-technical audiences.</li></ul><br>
<p></p>
<p><b>
Nice to Have</b></p>
<ul>
<li>Experience delivering AI, GenAI, Machine Learning, or Intelligent Automation solutions.</li>
<li>Experience with Microsoft AI, Azure AI, OpenAI, Copilot, or similar AI platforms.</li>
<li>Background in enterprise technology transformation or device management environments.</li></ul><br>
<p></p>
<p><b>
Why Join Us?</b></p>
<p>
Join a high-profile transformation programme and play a key role in shaping the next generation of AI-enabled products while working alongside leading product, engineering, and AI specialists.</p>
<p></p>
<p><b>Hurry &amp; Apply!</b><br>
<b>#UST</b></p><p></p><b><br>
Skills</b><p><br>
agentic ai,life cycle management,artificial intelligence,product management,</p><b><br>
About UST</b><br>
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div>

Technical Product Owner / Technical Product Manager – Agentic AI (Lead I - Software Engineering)

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