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product management manager

quality engineering manager

Entegee

<div>
 
 
 Quality Assurance Manager responsible for leading manufacturing quality systems, supplier quality oversight, welding and fabrication quality compliance, and ISO 9001 quality program execution.
 
 
 
 Job Requirements
 
 <ul>
 <li>
 6+ years of hands-on experience in a manufacturing environment
 </li>
 <li>
 Technical college degree or equivalent work experience in a manufacturing or metal fabrication environment
 </li>
 <li>
 Working knowledge of manufacturing quality management systems
 </li>
 <li>
 Working knowledge of ISO 9001 standards
 </li>
 <li>
 Experience developing, maintaining, and executing quality management systems and quality control plans
 </li>
 <li>
 Experience in manufacturing and metal fabrication environments
 </li>
 <li>
 Hands-on experience with arc welding processes
 </li>
 <li>
 Hands-on experience with fabrication of carbon, stainless, and alloy metals
 </li>
 <li>
 Experience providing production quality support
 </li>
 <li>
 Experience conducting audits and inspections
 </li>
 <li>
 Experience overseeing supplier management
 </li>
 <li>
 Experience leading quality assurance personnel
 </li>
 </ul>
 
 Preferred Skills
 
 <ul>
 <li>
 Experience leading quality initiatives in manufacturing facilities
 </li>
 <li>
 Experience supporting supplier quality improvement and compliance
 </li>
 <li>
 Experience with welding quality requirements in metal fabrication operations
 </li>
 <li>
 Experience maintaining quality documentation and procedures in ISO-regulated environments
 </li>
 <li>
 Experience managing plant-level quality control programs
 </li>
 </ul>
 
 Job Responsibilities
 
 <ul>
 <li>
 Lead quality initiatives for a manufacturing facility
 </li>
 <li>
 Develop, maintain, and execute the Quality Management System and quality control plans in accordance with ISO 9001 standards
 </li>
 <li>
 Oversee supplier management and supplier quality activities
 </li>
 <li>
 Conduct audits and inspections to ensure compliance with quality requirements
 </li>
 <li>
 Provide production quality support across manufacturing operations
 </li>
 <li>
 Lead and manage quality assurance personnel
 </li>
 <li>
 Support welding and fabrication quality requirements for carbon, stainless, and alloy metal products
 </li>
 <li>
 Maintain quality system execution and compliance across the facility
 </li>
 </ul>
 
 
 
 
 
 Job Disclaimer:
 
 
 
 
 Equal Opportunity Employer/Veterans/Disabled
 
 
 
 
 Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
 
 
 
 
 To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.entegee.com/candidate-privacy-information-statement/
 
 
 
 
 The Company will consider qualified applicants with arrest and conviction records.
 
 
 
 #GRP2
 
</div>

Quality Engineering Manager

The Home Depot

<div>Position Purpose:
The Senior New Product Development (NPD) Engineer is a business partner to merchandising team managing and supporting private brands engineering projects. The engineer will partner with internal teams to complete benchmarking, product requirement development, and resolution of product performance concerns for assigned product categories. The engineer will also utilize Bill of Materials as well as internal tools and data to understand raw material, manufacturing, labor, logistics, business and all total cost involved in manufacturing and shipping product. The engineer is responsible for conducting engineering evaluations to determine component and complete product assembly costs for Home Depot Products. Having good business acumen and financial knowledge of key terms will aid the engineer in relating the information to the Merchant community in a constructive and collaborative manner. The engineer works in a team environment as an individual contributor. 
Key Responsibilities:<ul><li>
50% Engineering project management including benchmarking, product requirement development, and test protocol development</li><li>
30% Conduct financial and value based calculations, summarize the findings for the business in presentation quality format and communicate findings to key stakeholders</li><li>
10% Complete resolution of product performance concerns</li><li>
10% Provide general product Engineering guidance and knowledge or evaluations as required to deliver short term business goals</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Position Reports to Engineering Manager</li><li>
Position has no direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Mechanical or Electrical Engineering or equivalent in a field of study related to the job</li><li>
Masters of Business Administration</li><li>
Product costing experience</li><li>
Extensive understanding of Bills of Materials</li><li>
Knowledge of Merchandising Financial terms</li><li>
Knowledge of INCO shipping terms</li><li>
Experience working in a manufacturing and/or product development environment including design for reduced Manufacturing and Assembly costs</li><li>
Experience working with OEM suppliers through the product development cycle</li><li>
Experience working with vertically integrated manufacturers</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
5</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Excellent communication skills</li><li>
Ability to work in cross-functional team environment</li><li>
Business acumen and understanding of Merchandising</li><li>
Ability to use standard hand tools and lab equipment such as technical measuring equipment, power tools and pneumatic tools.</li><li>
Proficient with Microsoft Excel and PowerPoint</li><li>
Ability to use costing software such as Boothroyd Dewhurst DFM/DFMA</li><li>
Demonstrated manufacturing knowledge in areas such as plastics, metals, glass, wood, textiles and Printed Circuit boards</li></ul></div>

Senior NPD Engineer

<div>The Manager, Advertising Operations leads a team responsible for delivering campaign activations and a best-in-class advertiser experience to Orange Apron Media customers. This role establishes operating standards for campaign execution, ensures quality and troubleshooting rigor, and drives scalable processes that improve speed, accuracy, and advertiser satisfaction. The Manager, Advertising Operations partners cross-functionally with teams such as Product, Engineering, Analytics, Media, and Sales to resolve systemic issues, strengthen platform workflows, and enable teams to deliver consistent outcomes across pods/programs. 
Key Responsibilities:
People Leadership &amp; Capability Building (25%):<ul><li>
Coach and develop associates through structured touchpoints, development conversations, and accountability systems.</li><li>
Strengthen onboarding and enablement to improve consistency and knowledge retention.</li><li>
Allocate/adjust workload across pods/programs to maintain service levels and execution quality.</li></ul>
Campaign Operations &amp; Activation Governance (25%)<ul><li>
Oversee campaign production and activation standards, ensure workflows are executed accurately and consistently across programs/pods.</li><li>
Ensure operational requirements (inputs, timing, dependencies) are met, proactively remove roadblocks impacting on-time launch.</li></ul>
Account Support Oversight (15%)<ul><li>
Ensure advertiser-facing support meets expectations (responsiveness, clarity, proactive issue management) and improves advertiser confidence.</li><li>
Establish team processes and workstreams that support consistent advertiser communications (updates, expectations, issue status, next steps).</li></ul>
Performance, Insights &amp; Business Impact (15%)<ul><li>
Analyze operational, demand, and financial performance indicators to identify optimization opportunities and improve execution decisions.</li><li>
Enable reporting/dashboards/insights that improve visibility and adoption internally (and externally where approved), elevating with cross-functional partners and leadership, as needed.</li></ul>
QA Support &amp; Troubleshooting (10%)<ul><li>
Establish QA standards and troubleshooting practices; coordinate issue identification, validation, and resolution with partners.</li><li>
Track recurring issues and lead prevention efforts (root cause patterns, process controls, documentation updates).</li></ul>
Process Improvement &amp; Cross-Functional Partnership (10%)<ul><li>
Partner with Product/Engineering/UX and operational stakeholders to improve platform capabilities and activation processes.</li><li>
Drive efficiencies through SOPs, automation, and ways of working improvements that reduce manual work.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Position reports to Senior Manager, Advertising Operations</li><li>
This position has 1-6 direct reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
5-6+ years of relevant experience in marketing, advertising, or media roles</li><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job</li><li>
Relevant experience in advertising technology/operations, campaign activation, QA/troubleshooting, and operational process design.</li><li>
Demonstrated success partnering cross-functionally to launch tools, improve workflows, and scale programs.</li><li>
People leadership capability: coaching, accountability, development conversations, onboarding improvements, and certification support.</li><li>
Ability to manage deadlines &amp; milestones across multiple simultaneous initiatives.</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED</li></ul> 
Preferred Education:<ul><li>
Bachelor's degree program or equivalent degree in a field of study related to the job</li></ul> 
Minimum Years of Work Experience:<ul><li>
5</li></ul> 
Competencies:<ul><li>
Ensures Accountability</li><li>
Develops Talent</li><li>
Plans and Aligns</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Drives Results</li></ul></div>

Manager, Advertising Operations (Emerging Segments)

<div>Position Purpose:
The Manager, Advertising Operations leads a team responsible for delivering campaign activations and a best-in-class advertiser experience to Orange Apron Media customers. This role establishes operating standards for campaign execution, ensures quality and troubleshooting rigor, and drives scalable processes that improve speed, accuracy, and advertiser satisfaction. The Manager, Advertising Operations partners cross-functionally with teams such as Product, Engineering, Analytics, Media, and Sales to resolve systemic issues, strengthen platform workflows, and enable teams to deliver consistent outcomes across pods/programs. 
Key Responsibilities:
People Leadership &amp; Capability Building (25%):<ul><li>
Coach and develop associates through structured touchpoints, development conversations, and accountability systems.</li><li>
Strengthen onboarding and enablement to improve consistency and knowledge retention.</li><li>
Allocate/adjust workload across pods/programs to maintain service levels and execution quality.</li></ul>
Campaign Operations &amp; Activation Governance (25%)<ul><li>
Oversee campaign production and activation standards, ensure workflows are executed accurately and consistently across programs/pods.</li><li>
Ensure operational requirements (inputs, timing, dependencies) are met, proactively remove roadblocks impacting on-time launch.</li></ul>
Account Support Oversight (15%)<ul><li>
Ensure advertiser-facing support meets expectations (responsiveness, clarity, proactive issue management) and improves advertiser confidence.</li><li>
Establish team processes and workstreams that support consistent advertiser communications (updates, expectations, issue status, next steps).</li></ul>
Performance, Insights &amp; Business Impact (15%)<ul><li>
Analyze operational, demand, and financial performance indicators to identify optimization opportunities and improve execution decisions.</li><li>
Enable reporting/dashboards/insights that improve visibility and adoption internally (and externally where approved), elevating with cross-functional partners and leadership, as needed.</li></ul>
QA Support &amp; Troubleshooting (10%)<ul><li>
Establish QA standards and troubleshooting practices; coordinate issue identification, validation, and resolution with partners.</li><li>
Track recurring issues and lead prevention efforts (root cause patterns, process controls, documentation updates).</li></ul>
Process Improvement &amp; Cross-Functional Partnership (10%)<ul><li>
Partner with Product/Engineering/UX and operational stakeholders to improve platform capabilities and activation processes.</li><li>
Drive efficiencies through SOPs, automation, and ways of working improvements that reduce manual work.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Position reports to Senior Manager, Advertising Operations</li><li>
This position has 1-6 direct reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
5-6+ years of relevant experience in marketing, advertising, or media roles</li><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job</li><li>
Relevant experience in advertising technology/operations, campaign activation, QA/troubleshooting, and operational process design.</li><li>
Demonstrated success partnering cross-functionally to launch tools, improve workflows, and scale programs.</li><li>
People leadership capability: coaching, accountability, development conversations, onboarding improvements, and certification support.</li><li>
Ability to manage deadlines &amp; milestones across multiple simultaneous initiatives.</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED</li></ul> 
Preferred Education:<ul><li>
Bachelor's degree program or equivalent degree in a field of study related to the job</li></ul> 
Minimum Years of Work Experience:<ul><li>
5</li></ul> 
Competencies:<ul><li>
Ensures Accountability</li><li>
Develops Talent</li><li>
Plans and Aligns</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Drives Results</li></ul></div>

Manager, Advertising Operations (Hardlines)

<div>Position Purpose:<div>
As a Software Engineering Manager, you will contribute to the products we create while helping to grow the next generation of engineering talent. This role will support our Enterprise Data Warehouse (EDW) data teams, which are responsible for building and maintaining scalable data pipelines, supporting data domain analytics, and enabling downstream products such as data views and AtScale cubes.
In addition, you will work closely with our most strategic vendors to ensure that third-party tools and applications are readily available and effectively supported for all product teams that rely on our enterprise data platforms.</div> 
Key Responsibilities:<ul><li>
30% Delivery &amp; Execution:</li><li>
Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions</li><li>
Documents, reviews and ensures that all quality and change control standards are met</li><li>
Writes custom code or scripts to automate infrastructure, monitoring services, and test cases</li><li>
Works with vendors and partners for the successful implementation of critical tooling and platforms</li><li>
Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively</li><li>
Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment</li><li>
Evaluates new technologies for adoption across the enterprise</li><li>
Participates in and leads review board sessions to drive consistency across the enterprise</li><li>
Fills in on product teams for engineers who are out of the office</li><li>
10% Support &amp; Enablement:</li><li>
Fields questions from engineers, product teams, or support teams</li><li>
Monitors tools and participates in conversations to encourage collaboration across product teams</li><li>
Provides application support for software running in production</li><li>
Acts as a technical escalation point for the engineers on the team</li><li>
50% People:</li><li>
Provides leadership, mentoring, and coaching to Software Engineers</li><li>
Attracts, retains, and develops top talent to build a world class Software Engineering Team</li><li>
Conducts annual and mid-year reviews by reviewing individual development plans and team feedback</li><li>
Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests</li><li>
Acts as a proponent of modern software development practices</li><li>
Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams</li><li>
Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)</li><li>
10% Learning:</li><li>
Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations</li><li>
Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Typically reports to the Software Engineer Sr. Manager, Technology Director or Sr. Director.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li><li>
Mastery of an object oriented programming language (preferably Java)</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:<div><ul><li>
5+ years of relevant experience in data engineering, with a strong hands-on technical background.</li><li>
2+ years of experience leading and managing engineering teams.</li><li>
Bachelor&rsquo;s degree in computer science, data engineering, or a related field (or equivalent practical experience).</li><li>
Proven experience leading data engineering initiatives and managing technical teams in an enterprise environment.</li><li>
Strong expertise in cloud-based data platforms, preferably GCP / BigQuery.</li><li>
Deep knowledge of SQL, data modeling, and large-scale data processing for high-volume, enterprise-scale data environments.</li><li>
Experience supporting and operating data platforms with significant data volume and complexity.</li><li>
Experience with data orchestration tools, CI/CD pipelines, and modern ETL processes.</li><li>
Demonstrated ability to work cross-functionally and influence a wide range of stakeholders.</li><li>
Exceptional leadership, communication, and people management skills.</li><li>
Experience operating in fast-paced, enterprise-scale environments with complex systems.</li><li>
Strong problem-solving skills, attention to detail, and the ability to quickly understand complicated systems.</li></ul></div> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
5</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs</li><li>
Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders</li><li>
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals</li><li>
Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals</li><li>
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives</li><li>
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</li><li>
Develops Talent: Developing people to meet both their career goals and the organization's goals</li><li>
Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives</li><li>
Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action</li><li>
Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear</li><li>
Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics</li><li>
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations</li></ul></div>

Software Engineer Manager - Data Engineering, EDW (Remote)

<div><div>Position Purpose:
This Software Engineer Manager will be on the Galaxy Team. The purpose of Galaxy is to be the central, secure, self-service portal where engineering teams at Home Depot create, operate, and observe their cloud workloads and related infrastructure, rather than managing those pieces directly and manually across many separate systems. The team is a group of engineers that uses Golang and React to develop portal. There is front end and back end work involved. It is used broadly by the entire engineering organization at THD. The team continues to add functionality to reduce friction and make things easier for the engineering community. 
Key Responsibilities:<ul><li>
30% Delivery &amp; Execution:</li><li>
Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions</li><li>
Documents, reviews and ensures that all quality and change control standards are met</li><li>
Writes custom code or scripts to automate infrastructure, monitoring services, and test cases</li><li>
Works with vendors and partners for the successful implementation of critical tooling and platforms</li><li>
Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively</li><li>
Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment</li><li>
Evaluates new technologies for adoption across the enterprise</li><li>
Participates in and leads review board sessions to drive consistency across the enterprise</li><li>
Fills in on product teams for engineers who are out of the office</li><li>
10% Support &amp; Enablement:</li><li>
Fields questions from engineers, product teams, or support teams</li><li>
Monitors tools and participates in conversations to encourage collaboration across product teams</li><li>
Provides application support for software running in production</li><li>
Acts as a technical escalation point for the engineers on the team</li><li>
50% People:</li><li>
Provides leadership, mentoring, and coaching to Software Engineers</li><li>
Attracts, retains, and develops top talent to build a world class Software Engineering Team</li><li>
Conducts annual and mid-year reviews by reviewing individual development plans and team feedback</li><li>
Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests</li><li>
Acts as a proponent of modern software development practices</li><li>
Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams</li><li>
Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)</li><li>
10% Learning:</li><li>
Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations</li><li>
Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Typically reports to the Software Engineer Sr. Manager, Technology Director or Sr. Director.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li><li>
Mastery of an object oriented programming language (preferably Java)</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:<ul><li>
5-7 years of relevant work experience</li><li>
Software programming skills (ideally React or Golang)</li><li>
Mastery of writing SQL queries against a relational database</li><li>
Mastery of modern product development processes and pipelines</li><li>
Proficient in effective troubleshooting and issue resolution techniques</li><li>
Proficient in effective system monitoring and log analysis techniques</li><li>
Capable of understanding complicated systems quickly</li><li>
Experience in guiding more junior team members through Software Engineering fundamentals in a professional setting</li><li>
Experience managing and growing team members in a professional setting</li><li>
Experience balancing workloads across teams</li><li>
Experience managing vendor relationships</li><li>
Experience with translating high level strategy to tactical execution</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
5</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs</li><li>
Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders</li><li>
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals</li><li>
Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals</li><li>
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives</li><li>
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</li><li>
Develops Talent: Developing people to meet both their career goals and the organization's goals</li><li>
Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives</li><li>
Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action</li><li>
Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear</li><li>
Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics</li><li>
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations</li></ul></div> 
Apply End Date: 05/08/2026</div>

Software Engineer Manager (Remote)

<div>Position Purpose:
The Sr. Analyst, Site Operations is part of The Home Depot&rsquo;s Interconnected Experience (IX) team and plays a key role in monitoring and maintaining the health of our website and mobile app. This role serves as a critical link between the business, product management, technology, call centers, and product vendors to quickly identify and resolve customer experience issues. 
Key Responsibilities:<ul><li>
35% Build Relationships- Collaborate with Business product management, Vendors, Voice of the Customer, and IT engineering and operations teams to deliver the common online business goals. Proactively analyze and identify quality risks and develop business cases to address. Closely work with Customer Service Representative teams and appropriate tools (VoC) to analyze, identify, categorize customer issues and prioritize and channel it to appropriate teams for resolution.</li><li>
35% Single Point of Contact for Site-Proactively identify site related issues and drive for quicker resolutions based on the severity by engaging appropriate teams (Business, Vendor and IT issues). Participate in root cause analysis of high priority issues with Technology, Vendor and Product teams to ensure cross-functional representation. Partner with various business teams to accurately measure business impact for high priority incidents or issues.</li><li>
10% Communication-Communicate to all levels of business, IT and vendor teams.</li><li>
20% Process Oriented - Create and implement operational processes to drive optimal customer satisfaction, revenue, throughput and performance. Define SLAs for issue resolution and ensure they are met.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports to Sr. Manager Site Operations.</li><li>
This position has 0 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Bachelor&rsquo;s degree in business administration, related field, or equivalent experience</li><li>
4+ years of eCommerce website engineering and/or operations experience</li><li>
Experience managing website business metrics.</li><li>
Proficiency with analytics tools for monitoring customer experience (e.g., Quantum Metrics, Embrace)</li><li>
Strong understanding of business operations and processes</li><li>
Solid knowledge of end-to-end purchase flow, customer journey, and fulfillment types</li><li>
Experience in customer-focused eCommerce roles</li><li>
Background in online retail with ability to communicate performance insights to leadership</li><li>
Experience collaborating with Product Management and Engineering teams</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
4</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Strong customer centric focus</li><li>
Self Motivated</li><li>
Ability to identify opportunities to automate</li><li>
Proven track record of taking ownership and driving meaningful results</li><li>
Exceptional interpersonal, communication skills</li><li>
Ability to collaborate and work with team</li><li>
Street smarts and willingness to roll up your sleeve and do what's necessary</li></ul></div>

Sr. Analyst, Site & App Operations

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