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advanced quality engineer Jobs in New York

advanced quality engineer

benefits specialist/case manager Jobs in New York

benefits specialist/case manager

designer specialist

it support specialist

quality specialist

Nespresso

<div><p>At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line &ndash; People, Profit, and Planet &ndash; by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!</p><p></p><p><b><br>
Position Summary:</b></p><p></p><p><br>
The Quality Specialist will support drive a culture of quality across all U.S. locations by performing audits, supporting regulatory compliance in boutiques and warehouses, and ensuring the highest standards in food safety. This role will also oversee water and ice testing, conduct in-depth complaint analyses to identify root causes, and implement effective corrective actions, ensuring compliance, customer satisfaction, and continuous improvement throughout the organization, partnering with stakeholders to ensure customer satisfaction is top of mind and effectiveness of action plans.</p><p></p><p><b><br>
Key Responsibilit</b><b>ies</b><b>:</b></p><p></p><p><br>
Drive quality and compliance in products and services</p><ul><li>
Lead and perform QSHE audits (boutiques, distribution centres, warehouses, call centre, repair centre, POS) and follow through on the implementation of action plans/recommendations</li><li>
Support in yearly traceability exercise, quality in POS, temperature control, complaint management, return management, and all other quality exercises</li><li>
Drive the preparation of quality related communications, training supports, procedures, etc.</li><li>
Develop and monitor quality reports and KPIs for continuous improvement (Dashboard, Monthly Operating Reivew ) and ensure proper communication of the results throughout the whole company</li><li>
Support in Quality training and promote and maintain ISO standards for quality management systems.</li><li>
Review and update policies and procedures as necessary related to the QSHE Management program and ensure DMS (Cority) are kept update and in good working condition</li><li>
Provide guidance to 3rd parties where Nespresso has product presence (e.g. warehouse, destruction sites).</li><li>
Ensure compliance with all local, state, federal, and other (e.g. Nestle) requirements.</li><li>
Water and ice testing for all BTQs an sites.</li><li>
Complaints data in depth analysis and report and support in root cause analysis of top customer complaints.</li><li>
AdHoc Project Management</li></ul><p>
Support Safety culture and engagement</p><ul><li>
Lead Friends Helping Friends analysis, develop dashboard and provide answers in a frequent basis to participants of the program</li><li>
Support on Safety presentations, trainings and participations in meeting/events</li><li>
Perform 2 step Risk Assmement in new stores according to procedure</li><li>
Support the implementation and operationalization of the Heat Map for all retail stores</li></ul><p></p><p><b><br>
Education &amp; Experience Requirements:</b></p><br>
<p></p><ul><li>
Bachelors Degree, required. (Degree in Quality, Safety, Environmental, or Engineering, preferred)
</li><li>1+ year of exporience in the area/similar technical area</li><li>
Delivering results by working with cross-functional teams</li><li>
Demonstrated capability to lead projects and change management</li><li>
Proficiency Knowledge of Windows software (Microsoft Word, Excel, PowerPoint)</li><li>
Ability to communicate sophisticated regulatory and technical issues in lay terms.</li><li>
Must be capable of working in a fast-paced environment with minimal direct supervision and have strong demonstrated technical, interpersonal, and self-initiative skills
</li><li>While traveling and performing the essential functions of this job, the employee is exposed to weather conditions prevalent at the time and in the location they are working in or traveling to.
</li><li>Travel required 30%</li></ul><p></p><div><br>
The approximate pay range for this position is $85,000 to $100,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.</div><div></div><div><br>
Nestl&eacute; offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestl&eacute; Careers (nestlejobs.com)</div><p></p><p><br>
It is our business imperative to remain a very inclusive workplace.<br>
<br>
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestl&eacute;. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestl&eacute; seeks such skilled and qualified individuals to share our mission where you&rsquo;ll join a cohort of others who have chosen to call Nestl&eacute; home.<br>
<br>
Nestl&eacute; Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.<br>
<br>
This position is not eligible for Visa Sponsorship.<br>
<br>
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.</p><p></p><p><br>
Job Requisition: 397403</p></div>

Quality Specialist

EmblemHealth

<div></div><div><div>Summary of Job</div><div>
Perform provider and member outreach to reconcile member records and validate data entry to support continuous quality improvement in Healthcare Effectiveness Data and Information Set (HEDIS) rates and STAR measures for the enterprise. Facilitate provider and member outreach supporting the MTM, OMW, and Medication Adherence quality measures to ensure member receipt of important clinical services to improve member health outcomes. Daily telephonic outreach to secure appointments with pharmacists and/or vendors to close gaps in care. Support efficient medical record retrieval for HEDIS medical record review and HEDIS supplemental data collection activities. Track calls for all lines of business related to the MTM, OMW, and Medication Adherence quality measures, reporting weekly completion statistics. Produce and process department mailings to members and physicians. Monitor internal mailboxes for department faxes and calls. Collaborate with internal departments in order to administer the MTM, OMW, and Medication Adherence quality measures.</div><div>
Responsibilities</div><ul><li>
Work closely with Clinical Pharmacist(s), Registered Nurses and Data Analyst(s) to prioritize members for outreach who fall in HEDIS measures including but not limited to Medication Adherence and OMW (Osteoporosis Management in Women who had a fracture) and the STAR measure MTM (Medication Therapy Management) Program.<br>
</li><li>
Perform daily telephonic outreach to secure appointments with pharmacists and/or vendors to close gaps in care supporting Enterprise goals.<br>
</li><li>
Perform daily provider and member outreach supporting the MTM, OMW, and Medication Adherence quality measures to ensure member receipt of important clinical services to improve member health outcomes.<br>
</li><li>
Prepare and execute member and provider mailings.<br>
</li><li>
Collaborate with providers and internal departments to ensure the receipt and correct processing of all supplemental data related to HEDIS claims and records and assist in correcting discrepancies.<br>
</li><li>
Maintain high data integrity while adhering to HIPAA standards and protecting patient information.<br>
</li><li>
Perform provider outreach to verify and document member&rsquo;s appropriate medical diagnoses and subsequent treatments both by telephone and in writing.<br>
</li><li>
Coordinate call tracking and provide statistics to stakeholders.<br>
</li><li>
Intake and organize data from other departments while ensuring proper compliance with all CMS regulations, policies and procedures.<br>
</li><li>
Other duties/projects as assigned.</li></ul>
<div><div>Qualifications</div><ul><li>
High School Diploma (Required)<br>
</li><li>
College Degree (Preferred)<br>
</li><li>
Pharmacy Technician License (Preferred)<br>
</li><li>
Minimum of 1 year direct customer service experience in a healthcare setting (Required)<br>
</li><li>
Excellent telephonic and customer service skills (Required)<br>
</li><li>
Experience analyzing data and building action plans based upon data outcomes (Required)<br>
</li><li>
Personal motivation to achieve set goals (Required)<br>
</li><li>
Flexibility and ability to adjust workflow to achieve company goals (Required)<br>
</li><li>
Experience with or knowledge of Electronic Medical Records (Preferred)<br>
</li><li>
Knowledge of or experience with HEDIS, STAR ratings, and/or quality improvement (Preferred)<br>
</li><li>
Experience in a managed care health services environment (Preferred)<br>
</li><li>
Experience in data collection, data entry and analysis (Preferred)<br>
</li><li>
Knowledge of Excel and other analytical tools (Preferred)</li></ul>
</div><div><p>Additional Information
</p><ul><li>Requisition ID: 1000003045</li>
<li>Hiring Range: $39,960-$70,200</li></ul></div></div>

Quality Outreach Specialist - Remote

Medical Training Institute of New York

<div></div><div><div><b>Assistant Registrar</b></div>
<div>Student Support Specialist</div>
<div><br>
<b>Job details</b><br>
<br>
<b>Work type:</b><i> </i>Full-time/part-time (hourly)<br>
<b>Location:</b><i> </i>New York City<br>
<b>Categories: </b>Staff</div>
<div></div><div><b>Job type</b><br>
Full-Time/Part-Time
<div><b>Pay</b></div>
<div><div><b>$20 - $24 an hour</b></div></div>
<div></div><b>Shift and schedule: Monday - Friday</b><br>
Weekends and Evenings as needed.<br>
<br>
Medical Training Institute of New York is an educational institution with ten years of experience in healthcare training. We pride ourselves in our quality of training and the professionals who graduate from our institution. We offer Pharmacy Technology, Medical Billing &amp; coding classes, Dialysis, and Dental. Phlebotomy, EKG, Nursing Assistant, Patient Care Technician, and Medical Assistant. As an Assistant Registrar and Student Support Specialist at the Medical Training Institute of New York, you have an established set of duties and responsibilities to ensure the optimal environment for teaching and learning and the ideal functioning of the school as an educational institution. You are responsible for providing high-level customer service to prospective students and informed and personalized guidance during the admissions process.<br>
<br>
<b>Job Description:</b></div>
<div><br>
The Office of the Registrar provides quality service and support to students, faculty, administrators, alumni, and the external community through timely and accurate handling of enrollment activities and records in accordance with academic policies, professional standards, and governmental regulations. The Assistant Registrar and Student Support Specialist will be responsible for promoting student satisfaction and service. The Assistant Registrar and Student Support Specialist is a proactive member of the Registrar team, providing oversight and support of day-to-day functions with the ability to resolve issues. This position requires a fully in-person work schedule on our Manhattan campus and does not qualify for remote work.<br>
<br>
<br>
<b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b></div>
<ul><li>Serve as the front-line customer service representative to students, faculty, and staff.</li>
<li>Manage cross-registration, reverse transfer, consortiums, and Non-Credit applications.</li>
<li>Respond to and professionally manage Admissions@mtiofnewyork.com email while remaining in compliance with FERPA guidelines.</li>
<li>Responsible for processing and approving student registrations and withdrawals.</li>
<li>Represent the Office of the Registrar at the Student Solution Center by providing in-person support, including resolving registration, financial aid, and bursar issues.</li>
<li>Process graduation applications and assist with TAP processing and audits.</li>
<li>Responsible for the timely completion of all in-person and online transcript requests.</li>
<li>Support, troubleshoot, and guide students, advisors, faculty, staff, and other departments within the college.</li>
<li>Maintain the integrity, accuracy, retention, and security of student records.</li>
<li>Ensure campus-wide compliance with FERPA regulations.</li>
<li>Assist with managing student workers.</li>
<li>Assist students with inquiries and issues in person and via phone while ensuring compliance with FERPA.</li>
<li>Assist the Associate Registrar in providing leadership in the daily operations of the office and to provide a service-oriented office to students, faculty, staff, external office visitors and agencies.</li>
<li>Other duties as assigned.</li>
</ul><div><b>Requirements:</b><br>
<b>Minimum Qualifications</b>:</div>
<ul><li>Bachelor's degree from an accredited college or university.</li>
<li>One (1) year of full-time and responsible experience in higher education to include customer service.</li>
<li>Proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, Word).</li>
<li>Knowledge and understanding of FERPA and student records privacy policies.</li>
<li>Ability to display and execute good customer service skills and good listening skills.</li>
<li>Cultural competence and ability to communicate effectively, in writing and verbally, with diverse constituencies.</li>
<li>Strong verbal and written communication skills and the ability to work within a team.</li>
<li>Ability to multi-task, prioritize, and execute tasks with strong attention to detail.</li>
<li>Availability and ability to work a flexible schedule during peak periods, including evenings and/or weekends.</li>
</ul>
<div></div><div><b>Preferred Qualifications:</b></div>
<ul><li>Master's degree from an accredited college or university.</li>
<li>Reporting experience.</li></ul></div>

School Assistant Registrar

Talentoma

<div>
 <p>
  Job Title: Remote Customer Care Specialist
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Monthly Pay: $3,800 &ndash; $4,300
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Summary:
  </strong>
 </p>
 <ul>
  <li>
   Delivers high-quality customer service across channels
  </li>
  <li>
   Resolves inquiries and ensures customer satisfaction
  </li>
  <li>
   Supports retention and customer experience
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Respond to inquiries via phone, chat, or email
  </li>
  <li>
   Resolve issues efficiently
  </li>
  <li>
   Maintain customer satisfaction
  </li>
  <li>
   Document interactions
  </li>
  <li>
   Follow service protocols
  </li>
  <li>
   Provide product/service information
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Customer service experience preferred
  </li>
  <li>
   Strong interpersonal skills
  </li>
  <li>
   Ability to manage high-volume interactions
  </li>
  <li>
   Basic computer knowledge
  </li>
  <li>
   Professional communication
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Perks &amp; Benefits:
  </strong>
 </p>
 <ul>
  <li>
   Monthly pay: $3,800&ndash;$4,300
  </li>
  <li>
   Fully remote customer support role
  </li>
  <li>
   Paid onboarding
  </li>
  <li>
   Flexible shifts
  </li>
  <li>
   Growth opportunities
  </li>
 </ul>
 <p>
 </p>
</div>


Remote Customer Care Specialist

CGS Federal (Contact Government Services)

<div>
 Paralegal Admin Specialist Employment Type: Full-Time, Entry Level Department: Legal Support CGS is seeking a Paralegal to process electronic legal instruments, assist with trial prep and hearings, and provide additional legal support for a large federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:
 <br/>
 <br/>
 <ul>
  <li>
   A Paralegal/Administrative Specialist performs, but is not limited to the following duties:
  </li>
  <li>
   Provide Apprentice examination of legal instruments
  </li>
  <li>
   Review legal instruments (completeness of information, proper execution)
  </li>
  <li>
   Provides direct support to Litigation Support Unit, attorneys and paralegals regarding functional and administrative duties as needed
  </li>
  <li>
   Determine correctness of action (per Government regulations, procedures, etc).
  </li>
  <li>
   Research records (to ascertain conditions that might preclude action)
  </li>
  <li>
   Assists with various tasks within the Litigation Support Unit on a daily basis to include the processing of data and evidence for cases and the completion of discovery productions
  </li>
  <li>
   Assist with the preparation of trial and hearing presentations and demonstratives
  </li>
  <li>
   Collects and compiles statistical data as necessary for various reports
  </li>
  <li>
   Provide assistance within the Administrative Division on project-based work as well as coverage of administrative duties during employee vacations
  </li>
  <li>
   Proficiency with numerous software and databases including, but not limited to, MICROSOFT SUITE. Qualifications:
  </li>
  <li>
   Attention to detail and the ability to read and follow directions
  </li>
  <li>
   Good oral and written communications skills
  </li>
  <li>
   Two-year undergraduate degree or equivalent Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.
  </li>
  <li>
   Health, Dental, and Vision
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   401k
  </li>
  <li>
   Flexible Spending Account (Health, Dependent Care, and Commuter)
  </li>
  <li>
   Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Phone: +1 (888) 680-5916 Email: [email protected] #CJ $45,000 - $55,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
  </li>
 </ul>
</div>


Paralegal Admin Specialist with Security Clearance

Volunteers of America- Greater New York, Inc.

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.
<br>Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.
<br>We are currently seeking qualified candidates for the following position:
<br><br>
<b>Position:</b> Benefits Specialist
<br><br>
The Benefits Specialist offers support to eligible formerly homeless clients living in Permanent Supportive Housing to promote well-being and stability. The Benefits Specialist is part of a specialized team working across four SRO sites in The Bronx and Brooklyn. The Benefits Specialist will be assigned a caseload of clients at one of those sites and will coordinate closely with case management, recreational and operations staff at the building to which they are assigned
<br><br>
East 119th Street Veterans Residence is a single room occupancy (SRO) residence that provides permanent, supportive housing to formerly homeless single veteran men and women, including those diagnosed with a mental illness. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/our-vets-programs
<br><br>
<b>Location:</b> New York, NY 10036
<br><br>
<b>Minimum Qualifications:</b><br>
<ul>
<li>Associate's degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 years of related experience helping low-income clients access and maintain benefits including Public Assistance, Disability and Veterans benefits.</li>
<li>The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.</li>
</ul>
<b>Benefits Specialist Principal Responsibilities:</b><br>
1. Conduct benefits assessments and provide individualized education, assistance, referrals and advocacy to help clients obtain and retain any and all benefits to which they are entitled, including accompanying clients to appointments as needed.
<br>2. Work with clients and their medical and behavioral health providers to document disability to support SSI/SSD applications and appeals.
<br>3. Provide individualized money management and budgeting coaching and as needed connect clients to services to adult guardianship or representative payee services.
<br>4. Develop and deliver workshops on topics related to benefits, budgets and money management.
<br>5. Utilize best practice approaches and evidence-based interventions to maximize client outcomes.
<br>6. Maintain service documentation to include client progress notes, observations and interactions about clients and incident reporting when necessary.
<br>7. Participate in internal and external case conferencing activities.
<br><br>
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
<br><br>
<ul>
<li>Medical, Dental, & Vision Coverage</li>
<li>Prescription Coverage</li>
<li>Life Insurance</li>
<li>Retirement Plan</li>
<li>Tuition Reimbursement</li>
<li>Paid Time Off, including a Paid Birthday Holiday</li>
</ul>
And much more!
<br><br>
To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/
<br>VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Benefits Specialist/Case Manager

Services For The Underserved

<div>Min: USD $60,000.00/Yr. Max: USD $67,000.00/Yr. Position Overview:
<ul><li><b>SCOPE OF ROLE</b>:</li></ul><div>
The HLPS Case Manager (a &ldquo;CM&rdquo;) is an essential team member that develops and executes housing navigation and placement services including follow-up post placement for clients referred by NYC Health + Hospitals (H+H). The CM meets with the client in person to develop a housing plan and complete the housing packet and works to support the client to find and move into permanent housing. The CM checks in at consistent, regular intervals during and post move-in/placement and will help the client renew their lease or reapply for vouchers if necessary. The CM will document all interactions, activities, and status changes. The CM will also coordinate services with other contacts to support the client as needed, including shelter/safe haven housing specialist, H + H care team, etc. and as needed, referrals to external providers. The CM plays a key role in executing and updating housing plans, identifying needs, preferences and eligibilities, monitoring client behaviors and practices, and trouble-shooting incidents.</div><p><br>
</p><div></div><ul><li><b>ESSENTIAL DUTIES &amp; RESPONSIBILITIES:</b></li></ul><ul><li>
Conduct intake process with new clients within 48 hours of assignment; includes but is not limited to explanation of HLPS client rights and responsibilities, and grievance procedures.</li><li>
Develop initial housing plans and conduct plan reviews as needed for an assigned caseload.</li><li>
Work with clients to assess eligible housing vouchers, identify housing preferences to search for and match with opportunities, coordinate with the client and the peer counselor/specialist for housing tours and/or interviews, collect necessary documents, and complete applications and paperwork.</li><li>
Regularly schedule follow-up after initial placement to identify further support needs, trouble-shoot incidents, confirm payment, and reapply for vouches and support in lease renewals as needed.</li><li>
Provide accurate, complete, and timely data entry and other documentation of the housing status, interactions, and communications with and on behalf of clients, and if relevant, provision of supportive social services, and client progression/regression toward the goals of securing permanent affordable housing.</li><li>
Attend staff meetings, case conferences, group supervision, and professional development activities such as in-service training(s), seminars, webinars, and conferences as needed. Work with other consortium partners as necessary.</li><li>
Support an environment that embodies diversity, equity, inclusion, and accessibility (DEIA).</li><li>
Participate in workplace culture inspires high-level performance, collaboration, accountability, and professional and respectful interaction.
</li><li>Employ best practices for effective feedback and communication at all levels of staff engagement.</li><li>
Perform all job-related tasks as required.</li></ul><br>
<div></div>
Qualifications:
<ul><li><b>REQUIREMENTS:</b></li></ul><div><b><i>
REQUIRED EDUCATION AND EXPERIENCE
</i></b></div><ul><li>High School Diploma or Equivalent.
</li><li>Bachelor&rsquo;s degree in human services field preferred</li></ul><div><b><i><br>
PREFERRED QUALIFICATIONS &amp; SKILLS</i></b></div><ul><li>
Minimum of two years of experience in case management, tenant organization, counseling, community outreach and/or direct advocacy for clients in social service settings.
</li><li>Experience working with homeless individuals and people living with health and/or mental health issues and substance use a plus. Ability to engage with residents.</li><li>
Knowledge of applicable state and city housing and disability laws and codes preferred. Knowledge and experience working with NYC voucher programs, housing subsidies and supportive housing programs preferred.</li><li>
Computer literacy with advanced knowledge of Word, Excel, and Outlook.</li><li>
Familiarity with HOME, CARES, CAPS, Housing Connect, etc. databases.</li><li>
Willingness to travel throughout the five boroughs and make multiple visits to the community as needed. Sporadic evening or weekend hours may be required.</li><li>
Demonstrated commitment to quality and data-driven reporting.</li><li>
Track record of effective collaboration within a direct service organization balancing a large caseload with competing priorities.</li><li>
Strong written and verbal communication skills.</li><li>
Action-oriented, entrepreneurial, flexible, and innovative approach to interacting with and supporting clients.</li><li>
Bilingual (or multi-lingual) is preferred</li></ul><div></div><div><br>
</div>Company Overview:
<div><b>
S:US IS AN EQUAL OPPORTUNITY EMPLOYER</b></div><div></div><div><br>
Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our<b> </b><b>Benefits Page</b> and see how S:US invests in you.</div><div></div><div><br>
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.</div><div></div><div><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.</div>
ID: 2026-18375 Work Location: false</div>

Case Manager

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