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customer service representative Jobs in Islamabad Pakistan

customer service representative

front desk / csr / recovery officer (female only) Jobs in Islamabad Pakistan

front desk / csr / recovery officer (female only)

receptionist

Vostro World

As a receptionist in a club, your duties and responsibilities may include:1. Greeting club members and guests as they approach the towel counter.2. Issuing clean towels to customers and ensuring they have an adequate supply for their visit.3. Collecting used towels from customers and sorting them for laundering.4. Keeping track of towel inventory levels and restocking towels as needed to ensure there are always clean towels available for customers.5. Organizing and maintaining a neat and tidy towel storage area.6. Monitoring towel usage to ensure towels are being used appropriately and not being taken out of the club.7. Answering customer inquiries and providing information about club services and amenities.8. Control the distribution and return of all locker keys, meticulously logging key movements to prevent loss and guarantee that all keys remain within the counter's custody.9. Assisting with other tasks as needed, such as cleaning and maintaining the club facilities.10. Providing exceptional customer service and ensuring that customers have a positive experience during their visit to the club.Overall, as a receptionist in a club, your role is crucial in ensuring that club members and guests have access to clean towels and a pleasant experience while using the club's facilities. It is important to be friendly, attentive to customer needs, and efficient in managing towel services to contribute to the overall smooth operation of the club.Job Type: Full-timePay: From Rs25,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Receptionist

Medical Billing Diploma Program - Riphah International University

<div>
 Job Description (
 
 total positions: 1, posted on: Nov 6, 2025
 
 )
 
 
 The Receptionist will serve as the first point of contact for patients and visitors at the dental hospital. This role involves greeting patients, managing appointments, handling inquiries, maintaining patient records, and ensuring smooth front-desk operations to support high-quality dental care services.
 
 
 
 Responsibilities
 
 
 
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 Greet and welcome visitors upon arrival, ensuring a friendly and approachable atmosphere.
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 Answer incoming calls promptly and professionally, directing calls to appropriate departments or personnel as necessary.
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 Manage the scheduling of appointments and meetings, coordinating with various departments to ensure effective time management.
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 Maintain a clean and organized reception area that reflects the professionalism of Riphah International University.
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 Provide accurate information to visitors regarding university services, programs, and facilities, assisting with inquiries as needed.
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 Handle incoming and outgoing mails, ensuring timely distribution to relevant departments.
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 Perform administrative tasks such as data entry, record keeping, and document preparation to support various office functions.
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 Ensure compliance with university policies and procedures while maintaining confidentiality and a high level of discretion in handling sensitive information.
 
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 </ul>
 </ul>
 
 Requirements
 
 
 
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 Education: Minimum Bachelors degree (preferred Master's).
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 Experience: 12 years in a similar role, preferably in a healthcare/dental hospital.
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 Skills:
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 Excellent communication and interpersonal skills.
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 Proficiency in MS Office and hospital management software.
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 Strong organizational and multitasking abilities.
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 Customer-service oriented with a professional appearance.
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 </ul>
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 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Required Skills
 
 
 
 Customer Service, Communication Skills, Microsoft Office, Scheduling,
 
 
 
 
 
 Industry
 
 
 
 Education/Training
 
 
 
 Job Type
 
 
 
 Full Time/Permanent
 
 
 
 Gender
 
 
 
 No Preference
 
 
 
 Minimum Experience
 
 
 
 2 Years
</div>

Fly Marketing Pvt. Ltd.

Job SummaryWe are looking for a Front Desk Officer / Customer Service &amp; Recovery Representative to join our dynamic team at University Town Pvt. Ltd. The ideal candidate will serve as the first point of contact for visitors and clients, provide exceptional customer service, and manage recovery follow-ups related to client accounts and payments.This position requires excellent communication skills, a professional attitude, and the ability to multitask effectively in a fast-paced real estate environment.Key ResponsibilitiesFront Desk &amp; Administrative Duties:<ul><li>Greet and assist visitors, clients, and investors in a professional and welcoming manner.</li><li>Handle phone calls, emails, and walk-in inquiries efficiently.</li><li>Maintain a clean and organized front desk and reception area.</li><li>Schedule meetings, manage office correspondence, and maintain client records.</li><li>Assist with general administrative support to the management team.</li></ul>Customer Service (CSR):<ul><li>Provide accurate and timely information regarding housing projects, plots, payments, and documentation.</li><li>Handle customer complaints, queries, and feedback professionally and empathetically.</li><li>Assist clients with sales agreements, registration, and documentation processes.</li><li>Maintain client interaction logs in CRM or record systems.</li></ul>Recovery &amp; Follow-up:<ul><li>Contact clients regarding overdue installments or pending payments.</li><li>Coordinate with the finance department to update recovery records and payment statuses.</li><li>Negotiate payment plans and provide guidance to clients on settlement options.</li><li>Maintain confidentiality and ensure all recovery communications are handled tactfully.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>1&ndash;3 years of experience in front desk operations, customer service, or recovery, preferably in the real estate sector.</li><li>Excellent verbal and written communication skills in English and Urdu.</li><li>Proficient in Microsoft Office (Word, Excel, Outlook) and CRM systems.</li><li>Strong interpersonal skills, patience, and professionalism.</li><li>Ability to handle sensitive client information with discretion.</li></ul>Benefits<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career growth within the real estate sector.</li><li>Supportive and professional work environment.</li><li>Annual leave and other statutory benefits as per company policy.</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Front Desk / CSR / Recovery Officer (Female Only)

Omni Academy Consulting & Technologies 

Position Available: Sales OfficerLocation: Civic Center , Behira Town Phase 4 IslamabadJob Overview: We are looking for a professional and approachable sales officer to join our academy. This role involves being the first point of contact for all visitors and inquiries, handling daily calls and emails, and supporting the admissions process. The ideal candidate should have excellent communication and organizational skills, along with a customer-first attitude.Key Responsibilities:<ul><li>Handle daily inquiries phone calls and respond to emails in a timely and professional manner</li><li>Provide accurate information about courses, schedules, and admission procedures</li><li>Guide prospective students through the admissions process and maintain updated records</li><li>Manage inquiries and resolve concerns efficiently</li><li>Perform general administrative tasks, including data entry and filing</li><li>Ensure a welcoming and organized reception area</li></ul>Qualifications and Skills:<ul><li>Education: Minimum Bachelor's degree from a recognized institution.</li><li>Experience: At least 2 years of relevant experience in a front desk or customer service role, preferably in an office environment..</li><li>Preference will be give to the applicant who are living nearby</li></ul>Job Type: Full-timeWork Location: In person

Sales Officer

PROPERTY LINKS

Job Title: Office Assistant (Male) Company: Real Estate Agency Location: I-8 Markaz Timings: Monday to Saturday, 9:30 AM &ndash; 7:00 PM Salary: PKR 30,000/- (slightly Negotiable based on experience)Age : 20-25 yearsJob Summary:We are looking for a confident Office Assistant who will directly assist the CEO in daily operations, meetings, client engagements, and strategic decision-making. The ideal candidate should be a graduate from a reputed university with strong business acumen, excellent communication skills, and the ability to represent the company at both national and international levels.Key Responsibilities:<ul><li>Coordinate and manage the CEO&rsquo;s schedule, meetings, and official communications.</li><li>Accompany CEO to meetings, site visits, and client interactions when required.</li><li>Handle national and international client queries with professionalism.</li><li>Conduct research and provide insights on real estate market trends to support CEO&rsquo;s decision-making.</li><li>Prepare reports, presentations, and proposals for the CEO.</li><li>Ensure smooth communication between CEO and internal departments.</li><li>Maintain confidentiality of sensitive information and assist in critical business matters.</li><li>Provide strategic input and advise CEO on business opportunities and challenges.</li></ul>Requirements:<ul><li>Education: Minimum Graduation</li><li>Experience: Prior experience in a similar role or in real estate will be an added advantage.</li><li>Skills &amp; Qualities:</li><li>Strong interpersonal and communication skills (English &amp; Urdu).</li><li>Confident, proactive, and presentable personality.</li><li>Ability to handle multiple tasks under pressure.</li><li>Critical business thinking and analytical mindset.</li><li>Knowledge of real estate trends and market insights.</li><li>Willingness to accompany CEO on visits and represent the company professionally.</li></ul>What We Offer:<ul><li>salary package (30,000/-).</li><li>Professional growth and exposure to high-level business operations.</li><li>Opportunity to work closely with top leadership in the real estate sector.</li></ul>Job Type: Full-timePay: From Rs30,000.00 per monthWork Location: In person

Office Assistant (MALE)

TwinHub

RESPONSIBILITIES<ul><li>Greet members, guests, and visitors warmly, reflecting company's welcoming culture</li><li>Handle all walk-in and phone inquiries about memberships, meeting rooms, or facilities</li><li>Guide new visitors and clients regarding seating, protocols, and available services</li><li>Manage day pass check-ins and workspace reservations via internal tools</li><li>Maintain visitor logs and inform relevant members when their guests arrive</li><li>Assist with internal coordination for parcel handling, mail distribution, and courier dispatch</li><li>Support members with basic queries related to internet access, printing, and common areas</li><li>Log maintenance or operational complaints and follow up with the relevant teams</li><li>Communicate official policies clearly and help uphold community etiquette</li><li>Maintain discretion and professionalism while handling member information</li><li>Act as the face of the company, delivering excellent first impressions every day</li><li>You must be comfortable with 9-10 hours of work shift (preferably 12:00 PM to 9:00 PM)</li></ul>BENEFITS<ul><li>Free home-made and hygienic lunch</li><li>Flexible timings</li><li>No strict leave or timing policy</li><li>Frank environment with no Sir/Boss culture</li><li>Regular Mentorship meetings</li><li>Career growth towards Community Manager's role</li><li>In house accommodation can be provided to the ideal candidate</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>How long can you commit to stay with us?</li></ul>Experience:<ul><li>Customer Support/Sales/Front Desk: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Court Captain (Front Desk Officer)

Shan Marketing Services

Position Title: Front Desk CoordinatorDepartment: Administration/HR Reporting To: Manager Admin/HR Gender Requirement: Female Qualification: Bachelor&rsquo;s Degree with 2-3 years of relevant experience Job Type: Full-time Salary Range: Rs. 40,000 &ndash; Rs. 45,000 per monthJob DescriptionWe are seeking a well-groomed, professional, and courteous Front Desk Coordinator to manage front desk operations and administrative support. The ideal candidate must be organised, have strong communication skills, and be proficient in MS Excel.Key Responsibilities:<ul><li>Greet and welcome visitors; direct them to the appropriate personnel or department.</li><li>Assist with administrative tasks including filing, data entry, and document preparation.</li><li>Answer and manage multiple phone lines; maintain a log of incoming and outgoing calls.</li><li>Maintain a clean and presentable reception area at all times.</li><li>Manage the visitor log and ensure proper documentation.</li><li>Distribute incoming mail to relevant Heads of Departments (HODs).</li><li>Operate bio metric attendance system efficiently.</li><li>Perform any other duties assigned by the supervisor.</li></ul>Requirements:<ul><li>Female candidates only.</li><li>Strong communication and interpersonal skills.</li><li>Proficient in Microsoft Excel and general office software.</li><li>Ability to multitask and handle a dynamic front desk environment.</li><li>Professional appearance and behaviour.</li><li>Location: Islamabad</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Up to Rs32,000.00 per monthWork Location: In person

Security Guard

Explore 10+ Receptionist in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.

10 receptionist jobs IN Islamabad Pakistan

Receptionist

Receptionist

Front Desk / CSR / Recovery Officer (Female Only)

Sales Officer

Office Assistant (MALE)

Court Captain (Front Desk Officer)

Security Guard