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J.S. Lootah Group

Call Center Agent &ndash; Food &amp; Beverage (F&amp;B)Is responsible for handling inbound and outbound customer calls, processing food delivery and takeaway orders, responding to customer inquiries, resolving complaints, and delivering an exceptional customer experience across multiple communication channels. The role requires fluency in English and Arabic, while additional languages are an advantage. Similar F&amp;B call center roles emphasize order accuracy, customer support, upselling, and coordination with restaurant operations.Key Responsibilities<ul><li>Answer inbound customer calls promptly and professionally.</li><li>Process delivery, takeaway, and dine-in reservations accurately.</li><li>Handle customer inquiries via phone, WhatsApp, email, website, and social media.</li><li>Provide information on menu items, promotions, pricing, and operating hours.</li><li>Upsell menu items, combo meals, beverages, and promotions.</li><li>Coordinate orders with kitchen and outlet teams to ensure timely delivery.</li><li>Resolve customer complaints and escalate complex issues when necessary.</li><li>Update customer information and maintain accurate records in the POS/CRM system.</li><li>Follow up with customers regarding delayed orders or feedback.</li><li>Meet service quality, call handling, and customer satisfaction (CSAT) targets.</li><li>Maintain confidentiality of customer information and company data.</li></ul>Qualifications<ul><li>Bachelor's degree or diploma is preferred.</li><li>Minimum 1&ndash;2 years of experience in a call center, customer service, or F&amp;B industry.</li><li>Experience with restaurant POS or food delivery platforms is an advantage.</li></ul>Required Skills<ul><li>Fluent in English and Arabic (mandatory).</li><li>Additional languages such as Hindi, Urdu, French, Russian, Chinese, or Tagalog are an advantage.</li><li>Excellent communication and active listening skills.</li><li>Strong customer service and problem-solving abilities.</li><li>Good computer skills and typing speed.</li><li>Ability to multitask in a fast-paced environment.</li><li>Knowledge of POS, CRM, and food delivery platforms.</li><li>Professional telephone etiquette.</li></ul>Key Performance Indicators (KPIs)<ul><li>Average Speed of Answer (ASA)</li><li>Call Quality Score</li><li>Customer Satisfaction (CSAT)</li><li>Order Accuracy</li><li>First Call Resolution (FCR)</li><li>Average Handling Time (AHT)</li><li>Upselling Revenue</li><li>Customer Complaint Resolution Time</li></ul>Working Conditions<ul><li>Rotational shifts, including weekends and public holidays.</li><li>Ability to work under pressure during peak meal periods.</li><li>Office-based call center environment supporting multiple restaurant outlets.</li></ul>Pay: AED2,000.00 - AED3,500.00 per monthWork Location: In person

Call Center Agent (F&B)

Air Arabia

<div>
 
 Job Purpose
 
 
 
 
 Fleet Technical Management
 
 
 
 Fulfil experience over a 2 year period in assigned areas and demonstrate knowledge and experience suitable for Engineer role.
 
 
 To encompass multiple areas of learning to include AMP, Systems, Reliability, Warranty, Propulsion, APU, short/long term maintenance, Technical Records, Technical Library, logistics, rotable management and special projects
 
 
 The individual will learn how to evaluate and manage AD&rsquo;s and SB and how to translate this knowledge into business control measures for the airline.
 
 
 
 Base and/or Line Maintenance
 
 
 
 Fulfil experience over a 2 year period in assigned areas whilst obtaining knowledge and experience to gain Basic License suitable for Engineer role.
 
 
 To encompass multiple areas of learning to carry out and supervise Base and/or Line maintenance tasks on Air Arabia and third party aircrafts within the applicable &amp; relevant License Category, ensuring the required work is performed, certified and recorded accurately and timely in accordance with Air Arabia and regulatory requirements.
 
 
 
 Key Result Responsibilities
 
 
 
 
 Fleet Technical Management
 
 
 
 On day-to-day basis to support the engineering development engineers or other CAMO staff in providing support to maintenance (Line, Hangar, MCC, other CAMO department), this would include, performance review, analysis of requests, management reporting, corrective measures, and necessary modifications.
 
 
 Carries out a programme of training as agreed with the Air Arabia Training Manager and/ or Line Manager.
 
 
 Utilizes data gathered from different sources to conduct, under supervision, technical root-cause analysis and troubleshooting and to decide on aircrafts efficiency and maintenance needs.
 
 
 Analyzes data and technical performance reports, under supervision, to identify trends, highlight findings and suggest solutions and proactive modifications.
 
 
 Identifies corrective measures and modifications, under supervision, to fix any damages or airworthiness findings, recommends AMP inclusions/exclusions along with justification and supporting evidences, as and when required.
 
 
 Reviews technical document, under supervision, as per TPM section 5, for implementation of modifications/repairs subject to CAMO management acceptance.
 
 
 Carries out training with other areas of the CAMO engineering environment such as Projects, Warranty, etc.
 
 
 Assists in the closure of occurrence reports under supervision.
 
 
 Participates in function related meetings/conferences and events both internally and externally.
 
 
 Continues to engage in personal development undertaking such trainings as deemed required by the Training Manager and or Line Manager
 
 
 Performs any other duties as advised by the direct supervisor.
 
 
 Key Result Responsibilities - Continued
 
 
 
 Maintenance
 
 
 
 Reviews assigned maintenance work with the Shift Manager to gain full understanding of tasks, their relative priorities, documentation reAquirements and cautions, prior to starting work.
 
 
 Under guidance, Prepares and performs scheduled aircraft maintenance according to assigned task cards, ensuring that the required documentation, parts, tools and GSE are obtained and used per issued instructions.
 
 
 Under guidance, carries out aircraft test and inspection tasks to the standard necessary to fully identify and record any defects or damage in accordance with approved maintenance procedures.
 
 
 Under guidance, performs defect troubleshooting and rectification in accordance with Aircraft Maintenance Manuals and instructions provided by Engineering Department.
 
 
 Manages communications with other Engineers and Technicians related to the assigned tasks, ensuring proper coordination, continuity and handover of work.
 
 
 By proper work planning, decision making and communications, ensures that maintenance tasks are carried out whenever possible within the planned ground time to avoid operational delay.
 
 
 Manages the safety of assigned maintenance tasks, ensuring all published mandatory precautions are taken prior to commencing work and during task execution.
 
 
 Takes positive steps to protect self and other persons in the area of the maintenance activity from any possible injury, including the use of proper GSE and protective equipment.
 
 
 Manages human factors aspects of maintenance, ensuring that the continuity of critical maintenance tasks is protected, by avoidance of task interruption and the proper use of handover procedures.
 
 
 Internal Customer Service: provides positive support to other operational teams in ABY, provides proactive and helpful professional advice, suggestions and solutions.
 
 
 Representing Air Arabia: presents a positive and competent image of technical professionalism to ABY Flight Crews, other companies&rsquo; personnel and ABY customers.
 
 
 Maintains positive awareness to the cost of aircraft maintenance including use of time and materials. Minimises unnecessary waste of consumable material and part repair cost by avoiding unnecessary damage and repeat work during maintenance.
 
 
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 A degree in Aircraft Engineering/ Electro-Mechanical/Aeronautical or equivalent (LAE); alternately a higher diploma or certificate in the related field from a recognized university or engineering college combined with needed experience and exposure.
 </li>
 <li>
 Capable of using technology systems &amp; tools; proficient in Microsoft office, MRO systems and Web Search.
 </li>
 <li>
 Very good written and verbal communication skills: reporting, presentations, etc.
 </li>
 <li>
 Very good in English Language
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 2-5 years in a university with a specialisation in Aviation.
 </li>
 <li>
 A balanced personality with focus and commitment to achieve successful results.
 </li>
 <li>
 Good Theoretical knowledge of relevant areas of Aircraft Engineering, supported with some practical experience.
 </li>
 <li>
 Engaged and motivated to learn
 </li>
 <li>
 High accuracy and attention to both results and details.
 </li>
 <li>
 Proven skills in analyzing data, identifying irregularities and suggesting solutions.
 </li>
 <li>
 Cost-oriented, possesses good problem-solving skills.
 </li>
 <li>
 Employs knowledge and interpersonal relations to support company&rsquo;s objectives.
 </li>
 </ul>
</div>

Graduate Engineer Trainee

alshameem Human Resource Consultancies LLC

Position: Project Manager &ndash; Marble Fit-Out Location: Sharjah, UAE Salary: AED 15,000 &ndash; 17,000 per monthJob SummaryWe are looking for an experienced Project Manager with a strong background in marble and stone fit-out projects to oversee project execution from planning through completion. The ideal candidate should have extensive UAE experience in managing marble installation works, coordinating with clients and consultants, and ensuring projects are delivered on time, within budget, and to the highest quality standards.Key Responsibilities<ul><li>Manage multiple marble fit-out projects from initiation to handover.</li><li>Develop project plans, schedules, and resource allocation.</li><li>Coordinate with clients, consultants, architects, subcontractors, and suppliers.</li><li>Supervise site teams and ensure work is executed according to project specifications and approved drawings.</li><li>Monitor project progress, budgets, and timelines to ensure successful delivery.</li><li>Conduct site inspections and ensure compliance with quality, safety, and company standards.</li><li>Review project drawings, BOQs, material specifications, and shop drawings.</li><li>Resolve technical and site-related issues promptly.</li><li>Prepare progress reports and attend client and consultant meetings.</li><li>Manage procurement coordination and ensure timely delivery of materials.</li><li>Ensure successful project handover and completion documentation.</li></ul>Requirements<ul><li>Bachelor's Degree in Civil Engineering, Architecture, or a related field.</li><li>Minimum 8&ndash;10 years of UAE experience in marble, granite, and fit-out projects.</li><li>Proven experience managing luxury residential, commercial, hospitality, or high-end interior fit-out projects.</li><li>Strong knowledge of marble fabrication, installation, finishing, and quality standards.</li><li>Excellent leadership, communication, and project management skills.</li><li>Proficiency in MS Project, Primavera P6, AutoCAD, and Microsoft Office.</li><li>UAE Driving License is preferred.</li><li>Immediate joiners or candidates with short notice periods are preferred.</li></ul>Salary &amp; Benefits<ul><li>Salary: AED 15,000 &ndash; 17,000</li><li>Company benefits as per UAE Labour Law.</li></ul>Pay: AED15,000.00 - AED17,000.00 per monthWork Location: In person

Project Manager

BSI Express

Target:<ul><li>Shipment/Stock In put and out put management</li><li>Shipment packing</li><li>Inventory management</li><li>Loading and offloading shipment</li><li>Other work from manager</li></ul>Request:<ul><li>English well to communicate</li><li>Accept flexible working time</li><li>Able to join in immidiately</li><li>Reliable and hard working</li><li>Computer skill request</li><li>25-30 Years Old</li></ul>Working Place:Sharjah Industrial Area, request living near working placeTotal Salary Package:Basic salary+Performance+Allowance+Monthly Commission base on each AWB Weight 3%Job Types: Full-time, CommissionPay: AED3,000.00 per monthWork Location: In person

Warehouse Assistant

Daffodils Rehabilitation Center

Pre-KG &amp; FS TeacherDaffodils Nursery is currently hiring passionate and dedicated Pre-KG &amp; Foundation Stage (FS1 &amp; FS2) Teachers to join our growing team.Preferred Applicants:<ul><li>Candidates residing in Muweilah or Abushagara will be given preference.</li></ul>Job Responsibilities<ul><li>Plan and deliver engaging, age-appropriate lessons based on the EYFS curriculum.</li><li>Create a safe, caring, and stimulating learning environment.</li><li>Support children's social, emotional, physical, and cognitive development.</li><li>Observe, assess, and maintain children's learning records and progress reports.</li><li>Organize classroom activities, learning centers, and educational resources.</li><li>Ensure the health, safety, and well-being of all children at all times.</li><li>Communicate professionally with parents regarding children's progress and daily activities.</li><li>Participate in school events, meetings, and training sessions.</li><li>Work collaboratively with the Branch Manager, Academic Team, and fellow teachers.</li><li>Maintain classroom cleanliness, organization, and positive classroom management.</li><li>Follow all nursery policies, safeguarding procedures, and UAE regulations.</li></ul>Requirements<ul><li>Bachelor's Degree (Education or relevant field preferred).</li><li>CACHE Level 3, Diploma in Early Childhood Education, B.Ed., or equivalent qualification is an advantage.</li><li>Previous experience in a nursery, preschool, kindergarten, or early years setting is preferred.</li><li>Good knowledge of the EYFS Curriculum.</li><li>Excellent communication and classroom management skills.</li><li>Passion for working with young children.</li><li>Immediate joiners are preferred.</li></ul>Job Details<ul><li>Position: Pre-KG / FS1 / FS2 Teacher</li><li>Job Type: Full-time</li><li>Working Days: Monday to Saturday</li><li>Location: Sharjah</li><li>Preferred Residence: Muweilah or Abushagara</li></ul>Interested candidates may apply through IndeedPay: AED1,800.00 - AED2,300.00 per monthWork Location: In person

Teacher

TALENTMATE

<div>
 
 Job Description
 
 
 
 
 Job Title
 
 : Forklift Operator
 
 
 
 Reports to:
 
 Store In-charge
 
 
 
 Job Objectives
 
 
 
 A Forklift operator facilitates the moving of items/products in a safe and time saving manner. A forklift operator performs tasks associated with moving products from one place to another. The operator might load on trucks, unload on trucks or remove finished goods to a warehouse storage area and work on sites.
 
 
 
 Responsibilities And Duties
 
 
 
 <ul>
 <li>
 Manually loading or unloading materials onto or off pallets, performing routine checks on materials and equipment.
 </li>
 <li>
 Perform other related tasks as assigned by the immediate Supervisor/Manager.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 High School Diploma/Forklift Certification or Driver's License
 
 
 </li>
 </ul>
 
 Years of Experience:
 
 
 
 <ul>
 <li>
 Minimum of 3 years
 
 
 </li>
 </ul>
 Job Details
 
 
 Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Sharjah Company Website: http://www.adearest.com Job Function: Manufacturing &amp; Production Company Industry/
 
 
 Sector: Industrial Machinery Manufacturing
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
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 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

Forklift Operator

Sunrise Cafe

Pay: 2,500.00 (AED) - 2800 (AED) per monthUrgently hiring for HEAD BARISTACore ResponsibilitiesPrimary Functions<ul><li>Oversee and guarantee the exceptional quality and consistency of all coffee and other beverages served, including daily dialing-in of espresso grinders and calibration of brewing equipment to precise specifications.</li><li>Lead the barista team by example, fostering a positive, motivating, and collaborative work environment while managing shift schedules, break rotations, and daily task assignments.</li><li>Develop and implement comprehensive training programs for new and existing baristas, covering everything from espresso extraction theory and milk texturing to customer interaction protocols and brand ethos.</li><li>Manage inventory for all coffee-related products, including beans, milk alternatives, syrups, and paper goods, by placing orders, tracking stock levels, and minimizing waste through effective forecasting.</li><li>Act as the primary point of contact for customer feedback and concerns, resolving issues with professionalism and grace to ensure a consistently high level of guest satisfaction and retention.</li><li>Maintain impeccable standards of cleanliness and organization for the bar area, service stations, and all coffee-related equipment in strict adherence to health and safety regulations.</li><li>Collaborate with management to develop and launch new seasonal drink specials and menu items, from conceptualization and recipe testing to staff training and promotional execution.</li><li>Perform regular preventative maintenance and deep cleaning on all coffee equipment, including the espresso machine, grinders, and brewers, and troubleshoot minor technical issues to prevent downtime.</li><li>Actively monitor daily sales performance and key performance indicators (KPIs), working with the team to implement upselling strategies and initiatives to achieve revenue targets.</li><li>Conduct regular quality control checks and sensory analysis (cuppings) to assess new coffee offerings, maintain consistency, and deepen the team's product knowledge and palate.</li><li>Uphold and champion the caf&eacute;'s brand standards, culture, and values, ensuring every customer interaction and every drink served reflects our commitment to excellence.</li><li>Manage cash handling procedures for the bar, including opening/closing till counts, float management, and ensuring accurate transaction processing throughout the shift.</li><li>Foster strong relationships with key suppliers, particularly coffee roasters, to stay informed about new offerings, sourcing stories, and to provide valuable feedback.</li><li>Guide customers through our coffee menu, providing detailed information about origin, flavor profiles, and brewing methods to enhance their experience and build loyalty.</li><li>Create and manage the weekly or bi-weekly staff rota, ensuring adequate coverage for peak times while accommodating staff availability and managing labor costs effectively.</li><li>Conduct regular performance check-ins and formal reviews for the barista team, providing constructive feedback and setting goals for their professional growth within the company.</li><li>Ensure all staff are fully trained on and consistently follow all food safety, hygiene, and workplace safety policies and procedures.</li><li>Coordinate with the kitchen or food service team to ensure a seamless and efficient flow of service between beverage and food orders, maintaining excellent communication.</li><li>Drive a culture of continuous improvement by actively seeking feedback from staff and customers and identifying opportunities to enhance workflow, product quality, and service.</li><li>Plan and lead coffee-related events, such as public cuppings, brewing workshops, or latte art throwdowns, to engage the community and promote the brand.</li></ul>Secondary Functions<ul><li>Support the Cafe Manager with administrative tasks such as reporting on waste, sales trends, and staff performance metrics.</li><li>Contribute to the organization's social media channels by capturing and providing high-quality visual content of beverages, latte art, and the general cafe atmosphere.</li><li>Collaborate with the management team to brainstorm and implement local marketing initiatives and community outreach programs.</li><li>Participate in the recruitment process for new baristas, including reviewing applications and conducting practical skill assessments during interviews.</li></ul>Required Skills &amp; CompetenciesHard Skills (Technical)<ul><li>Expert Espresso &amp; Extraction: Master-level proficiency in dialing in grinders and operating commercial espresso machines to pull consistently perfect shots.</li><li>Advanced Latte Art: Demonstrable skill in free-pour latte art, including the ability to create complex and symmetrical designs (rosettas, tulips, swans).</li><li>Manual Brewing Expertise: Comprehensive knowledge and practical skill with various manual brewing methods such as V60, AeroPress, Chemex, and French press.</li><li>Coffee Knowledge: A deep and thorough understanding of coffee origins, varietals, processing methods, roast profiles, and their impact on flavor.</li><li>Sensory Skills: Experience in formal or informal coffee cupping and the ability to articulate flavor notes and assess coffee quality objectively.</li><li>POS &amp; Cash Handling: Proficiency with modern Point-of-Sale (POS) systems and meticulous cash management procedures.</li><li>Inventory Management: Experience with stock control, ordering from suppliers, and using systems to track inventory and minimize waste.</li></ul>Soft Skills<ul><li>Leadership &amp; Mentorship: A natural ability to lead, inspire, and motivate a team, with a strong focus on coaching and developing the skills of others.</li><li>Exceptional Communication: Clear, professional, and warm communication style suitable for interacting with customers, team members, and management.</li><li>Problem-Solving: The capacity to think on your feet, handle unexpected challenges during a busy service, and resolve customer issues effectively and calmly.</li><li>Impeccable Attention to Detail: A keen eye for detail in all aspects of the job, from the quality of a drink to the cleanliness of the bar.</li><li>Genuine Hospitality: A deep-seated passion for customer service and creating a welcoming, positive, and memorable experience for every guest.</li><li>Time Management &amp; Prioritization: Excellent organizational skills and the ability to manage multiple priorities in a dynamic, fast-paced environment.</li></ul>Education &amp; ExperienceEducational BackgroundMinimum Education:<ul><li>High School Diploma or equivalent. Food Handler's Certification.</li></ul>Preferred Education:<ul><li>Vocational training in Hospitality or Business. Specialty Coffee Association (SCA) certifications or similar.</li></ul>Relevant Fields of Study:<ul><li>Hospitality Management</li><li>Culinary Arts</li></ul>Experience RequirementsTypical Experience Range: 3-5 years of experience in a specialty coffee caf&eacute; environment.Preferred: A minimum of 1-2 years of experience in a leadership role, such as Senior Barista, Shift Lead, or Assistant Manager, is highly preferred.Job Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In personPay: AED2,500.00 - AED2,800.00 per monthWork Location: In person

Senior barista head barista

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