people operations specialist (hr)onsite role

amazon product research and development specialist

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customer engagement specialist Jobs in Rawalpindi

customer engagement specialist

people operations specialist (hr)onsite role Jobs in Rawalpindi

senior operations planner Jobs in Rawalpindi

senior operations planner

restaurant operations specialist

RCM Centric Inc

Our office is looking for a skilled and committed Medical Billing A/R Specialist to join our team. As the Medical Billing A/R Specialist, you will be responsible for analyzing data, evaluating information, and making sound decisions. Your daily tasks will include managing billing software, appealing denied claims, following up on insurance claims, taking action, reviewing denials, reviewing rejections, and tracking late payments. To excel in this role, it is essential to have a thorough understanding of billing software and medical insurance policies.Additionally, strong written and verbal communication skills are required as communicating with clients and insurance agents will be a significant aspect of the job. This is an onsite full-time position with competitive compensation and benefits package. If you are a self-motivated individual with a passion for medical billing and a commitment to providing excellent customer service, we encourage you to apply.Responsibilities:<ul><li>Preparing and submitting billing data and medical claims to insurance companies.</li><li>Ensuring the patient&rsquo;s medical information is accurate and up to date.</li><li>Preparing bills and invoices, and documenting amounts due for medical procedures and services.</li><li>Collecting and reviewing referrals and pre-authorizations.</li><li>Monitoring and recording late payments.</li><li>Maintain the protocols and documentation of each performed task.</li><li>Following up on missed payments and resolving financial discrepancies.</li><li>Follow-Up on unpaid claims within the Standard Billing Cycle timeframe.</li><li>Communicating with Providers, Insurance Companies and assisting Patients.</li><li>Handling Account Receivables, Denial Management, and Appeal Management.</li><li>Maintaining accurate records of payments received and outstanding balances.</li><li>Working with the Billing Manager to ensure that all payments are processed.</li><li>Examining patient bills for accuracy and requesting any missing information.</li><li>Investigating and appealing denied claims.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in business, health care administration, accounting, or a relevant field.</li><li>A minimum of 2 years of experience as an A/R Specialist or similar role.</li><li>Solid understanding of billing software and electronic medical records.</li><li>Must have the ability to multitask and manage time effectively.</li><li>Excellent written and verbal communication skills.</li><li>Outstanding problem solving and organizational abilities.</li></ul>Job Rewards and Benefits:<ul><li>Paid Leaves</li><li>Saturday and Sunday Off</li><li>Leave Encashment</li><li>Tea &amp; Dinner</li><li>Inflation Bonus</li><li>Attendance Bonus</li><li>Fuel Allowance</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthExperience:<ul><li>A/R Management: 2 years (Preferred)</li><li>Medical Billing: 2 years (Preferred)</li></ul>Work Location: In person

Medical Billing A/R Specialist- NIGHT SHIFT

Esha kidney care

Lasifa International seeks an HR Specialist to oversee recruitment, employee relations, benefits, and compliance. You'll champion a positive work environment and streamline HR processes.Responsibilities:<ul><li>Drive recruitment and conduct interviews.</li><li>Manage employee relations and conflict resolution.</li><li>Administer benefits and maintain HR records.</li><li>Ensure compliance with policies and regulations.</li></ul>Qualifications:<ul><li>Bachelor's degree in HR or related field.</li><li>Proven HR experience with labor law knowledge.</li><li>Strong communication and organizational skills.</li><li>Proficiency in HRIS and Microsoft Office.</li></ul>Join Lasifa International in nurturing a thriving workplace culture.Job Type: Full-timePay: From Rs55,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

WEBDOC Medical Complex Kahuta

Data Analyst Job Description:We are seeking a skilled Data Analyst &amp; Automation Specialist with strong foundations in Python, SQL, and data visualization tools. The ideal candidate will have hands-on experience with data manipulation, reporting automation, and a working understanding of data warehousing principles.Key Responsibilities:<ul><li>Perform data extraction, transformation, and analysis using Python (Pandas) and SQL (PostgreSQL).</li><li>Develop and maintain reports and dashboards using Power BI, with awareness of the Star Schema model.</li><li>Automate routine data tasks using Windows Task Scheduler and batch scripts.</li><li>Collaborate with cross-functional teams to deliver accurate and timely data insights.</li><li>Optimize and troubleshoot SQL queries and database performance as needed.</li></ul>Required Skills:<ul><li>Proficient in Python (especially Pandas) and data structures.</li><li>Strong SQL skills (PostgreSQL), ideally at a database administrator or advanced analyst level.</li><li>Experience with Power BI and understanding of Star Schema design.</li><li>Familiarity with automation tools like Windows Task Scheduler and writing batch files.</li><li>Good problem-solving and communication skills.</li></ul>Job Location: Bahria Town Phase 7, RawalpindiExperience Required: Minimum 2 YearsEmployment Type: Full-TimeJob Type: Full-timeApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li><li>How many years of experience do you have with Python?</li><li>How many years of experience do you have with PostgreSQL?</li><li>How many years of experience do you have with Power BI?</li></ul>Work Location: In person

Data Analyst

Zoom Control 

We are looking for a highly skilled and creative Social Media Manager &amp; SEO Specialist to join our growing cab service company. The ideal candidate will be responsible for managing our social media presence, increasing brand awareness, generating leads, and improving our online visibility through effective SEO strategies.Key ResponsibilitiesSocial Media Management<ul><li>Manage and grow our social media platforms, including:</li><li>Facebook</li><li>Instagram</li><li>TikTok</li><li>Meta Business Suite</li><li>Create, schedule, and publish engaging content.</li><li>Develop social media campaigns to increase bookings and customer engagement.</li><li>Monitor comments, messages, and customer interactions.</li><li>Analyze social media performance and provide monthly reports.</li><li>Stay updated with the latest social media trends and platform updates.</li></ul>SEO Responsibilities<ul><li>Develop and implement SEO strategies to improve website rankings.</li><li>Conduct keyword research related to transportation, taxi, and cab services.</li><li>Optimize website content, landing pages, and blog posts.</li><li>Perform on-page and off-page SEO activities.</li><li>Manage Google Business Profile and local SEO campaigns.</li><li>Monitor website traffic, rankings, and SEO performance using analytics tools.</li><li>Identify opportunities to increase organic traffic and lead generation.</li></ul>Requirements<ul><li>Proven experience in Social Media Management and SEO.</li><li>Strong knowledge of Facebook, Instagram, TikTok, and Meta Business Suite.</li><li>Experience with SEO tools such as Google Analytics, Google Search Console, SEMrush, Ahrefs, or similar platforms.</li><li>Understanding of local SEO and Google Business Profile optimization.</li><li>Excellent content creation and copywriting skills.</li><li>Ability to work independently and meet deadlines.</li><li>Experience in transportation, taxi, or local service industries is a plus.</li></ul>Preferred Skills<ul><li>Graphic design experience (Canva, Photoshop, etc.)</li><li>Video editing skills for social media content.</li><li>Paid advertising experience on Facebook and Instagram.</li><li>Knowledge of lead generation strategies.</li></ul>What We Offer<ul><li>Competitive salary (based on experience).</li><li>Long-term growth opportunities.</li><li>Flexible working environment.</li><li>Opportunity to play a key role in growing a leading cab service brand.</li></ul>Pay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Digital Marketing & SEO Expert

Wave 2.0

About Wave 2.0Wave 2.0 is a premier performance based organization specializing in high intent lead generation for the US insurance sector. We are seeking a seasoned Senior Dialer Handler to take full ownership of our dialing infrastructure and data management. This is a high impact role for a professional who understands the nuances of US insurance campaigns and knows how to scale operations through efficiency and precision.The RoleYou will serve as the technical lead for our outbound operations. This role goes beyond basic dialer maintenance; you will be responsible for end-to-end data strategy, high level troubleshooting, and optimizing campaign ROI. We are looking for an expert who can independently manage complex workflows and mentor team members to drive higher transfer rates for our ACA and Medicare projects.Key Responsibilities<ul><li>Strategic Dialer Management: Lead the end-to-end configuration and optimization of multi line auto dialer systems to maximize throughput and connectivity.</li><li>Advanced Data Strategy: Lead lead scrubbing, segmentation, and distribution strategies to ensure our agents are always working high intent data.</li><li>Campaign Lifecycle Optimization: Proactively manage and adjust campaign parameters based on real time feedback and market trends to ensure consistent performance.</li><li>Carrier &amp; Connectivity Oversight: Manage relationships and performance with Tier-1 carriers; proactively troubleshoot and resolve connectivity or VOIP latency issues.</li><li>Advanced Reporting: Develop and present deep dive analysis on lead quality, agent performance, and campaign profitability to senior leadership.</li><li>Leadership &amp; Mentorship: Provide technical guidance to the team, acting as the primary point of contact for all dialer related technical escalations.</li></ul>Requirements<ul><li>Experience: 3&ndash;5 years of dedicated experience as a Dialer Handler, Dialer Manager, or Campaign Operations Manager within a US market call center.</li><li>Deep Technical Expertise: Mastery of industry standard dialers (e.g., ViciDial, GoAutoDial) and deep familiarity with VOIP infrastructure, carrier routing, and API integrations.</li><li>Domain Knowledge: Comprehensive understanding of ACA and Medicare lead flow, compliance standards (TCPA), and lead-to-transfer ratios.</li><li>Analytical Rigor: Proven ability to manage large datasets and make data-driven decisions that directly impact revenue and efficiency.</li><li>Proven Track Record: Demonstrated history of scaling campaign success and maintaining stable connectivity during high volume periods.</li><li>Reliability: Commitment to a consistent night shift schedule and the ability to work under high pressure scenarios.</li></ul>Why Join Wave 2.0?<ul><li>Competitive Pay: A structured base salary of 80,000 PKR, commensurate with your 3&ndash;5 years of experience.</li><li>Lucrative Commissions: High performance incentive structures designed for senior-level contributions.</li><li>Professional Growth: A seat at the table with a team that values technical expertise and operational excellence.</li><li>Empowered Environment: You will have the autonomy to implement your strategies to optimize our infrastructure.</li></ul>Pay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Senior Dialer Handler / Campaign Operations Manager

Cloud Rexpo Pvt. Ltd.

Job Details<ul><li>Job Type: Full-time</li><li>Shift/Schedule: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Rawalpindi</li><li>Department: Quality Assurance &amp; Compliance</li><li>Reporting to: Director QA</li></ul>Job DescriptionAre you a meticulous QA professional with a sharp eye for detail, structured thinking, and a background in process compliance?Cloud Rexpo is seeking a Quality Assurance Officer to serve as the primary operational arm of our QA function. In this role, you will be responsible for the daily execution of objective QA activities across multiple departments, including Sales, Virtual Assistant (VA) operations, Client Management, and Human Resources.Operating under the direct guidance of the Director QA, you will ensure process adherence, systematically identify risks, and maintain the absolute integrity and credibility of our operational data.Key Responsibilities1. Daily Operational Reporting<ul><li>Prepare and accurately consolidate daily Performance and Sales reports from source records within defined timelines.</li><li>Conduct daily client-specific quality assessments for a minimum of five (5) clients per branch across both locations.</li><li>Monitor ongoing email communication between VAs and clients to immediately flag quality, compliance, or professional risks.</li><li>Keep client status records current and instantly flag any outdated data or delayed reports with documented justifications.</li></ul>2. HR Recruitment &amp; Operations Audits<ul><li>Conduct weekly objective compliance checks on recruitment workflows, verifying the completeness of CVs, interview scoring sheets, panels, approvals, and onboarding documentation.</li><li>Audit HR Operations by verifying ERP employee records, attendance sheets, payroll input accuracy (deductions, additions), and authorized penalty records.</li><li>Cross-reference active operational practices against the approved company policy manual and SOPs to document deviations.</li></ul>3. Evidence Management &amp; Escalation<ul><li>Maintain a rigorous daily QA register documenting all checks, findings, and risk ratings.</li><li>Ensure every recorded finding is backed by solid digital or physical evidence (such as screenshots, email copies, or report extracts).</li><li>Adhere strictly to escalation protocols by reporting all findings in writing to the Director QA before verbal discussion. Immediately escalate high-risk compliance or client-loss threats.</li></ul>Required Skills &amp; Competencies<ul><li>QA &amp; BPO Industry Knowledge: Working knowledge of QA principles, audit methodologies, and process compliance. Familiarity with BPO operations, VA performance standards, and client communication standards is highly preferred.</li><li>HR Compliance: Strong understanding of HR recruitment cycles, operational records management, and basic familiarity with Pakistani labor law fundamentals.</li><li>Technical Skills: Proficiency in Microsoft Office (especially Excel for report data analysis). Hands-on experience with ERP task management and HR module report generation.</li><li>Professional Conduct: Exceptional attention to detail with the ability to identify subtle inconsistencies. Ability to observe objectively and communicate findings smoothly without causing unnecessary alarm or friction.</li><li>Strict Confidentiality: Absolute discipline regarding data protection; maintaining total confidentiality over HR documents, client records, and internal findings.</li></ul>Qualifications &amp; Experience<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Human Resources, Quality Management, or a related discipline.</li><li>Experience: Minimum of 3 to 5 years of proven experience in QA, internal audit, HR administration, or operational compliance.</li><li>Industry Background: Prior experience in a BPO or a multi-department corporate setting with exposure to client account management is strongly preferred.</li><li>Systems: Mandatory experience utilizing ERP platforms for task tracking and module reporting. Demonstrated experience in recruitment file auditing is a significant plus.</li></ul>What We Offer<ul><li>A structured, objective corporate environment.</li><li>Clear paths of authority and growth within the Quality Assurance &amp; Compliance department.</li><li>Market Competitive Salary + Bonuses</li><li>Paid Leaves</li></ul>Application Question(s):<ul><li>How many years of experience do you have in Quality Assurance (QA), internal audit, or operational compliance within a BPO or corporate environment? </li><li>This position requires working the night shift from 8:00 PM to 5:00 AM PKT to align with operational reporting. Are you comfortable with it?</li><li>Rate your proficiency with ERP platforms (specifically for task management or HR module reporting) on a scale from 1 to 10. Briefly mention which ERP software you have used.</li><li>Describe a time when you identified a significant process deviation or compliance gap in an HR or operational department. How did you document and escalate it?</li><li>Do you have experience auditing HR documentation (such as recruitment files, onboarding compliance, payroll inputs, or leave records)? Please briefly summarize your experience.</li><li>This is onsite role and we are located in Bahria Town Phase 7. Are you comfortable to commute to our location?</li><li>How much salary are you expecting for this role?</li></ul>Work Location: In person

Quality Assurance Officer (Female)

Prime BPO5

Location: 2nd Floor, Kamran Javed Plaza (Above Askari Bank), Khawaja Corporation Chowk, Main Adyala Road, Rawalpindi Timings: 6:00 PM to 4:00 AM Working Days: 5 Days a WeekJob DescriptionWe are seeking a professional and energetic Female Receptionist with prior Call Center/BPO experience to join our team. The ideal candidate should have excellent communication skills, a customer-focused attitude, and the ability to manage front desk operations efficiently.Responsibilities<ul><li>Welcome and assist visitors, clients, and candidates professionally.</li><li>Manage incoming calls and direct them to the relevant departments.</li><li>Maintain visitor records and front desk documentation.</li><li>Handle inquiries and provide accurate information about company services.</li><li>Coordinate with different departments for administrative support.</li><li>Manage emails, correspondence, and appointment scheduling.</li><li>Ensure a clean, organized, and professional reception area.</li><li>Support HR and operations teams with administrative tasks when required.</li></ul>Requirements<ul><li>Female candidate preferred.</li><li>Previous experience in a Call Center/BPO environment is required.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong interpersonal and customer service skills.</li><li>Good computer skills, including MS Office and email handling.</li><li>Professional appearance and positive attitude.</li><li>Ability to work night shifts (6:00 PM &ndash; 4:00 AM).</li><li>Strong organizational and multitasking abilities.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Professional and growth-oriented work environment.</li><li>5-day work week.</li><li>Career development opportunities.</li></ul>Interview Venue: 2nd Floor, Kamran Javed Plaza (Above Askari Bank), Khawaja Corporation Chowk, Main Adyala Road, Rawalpindi.Apply Now: Interested candidates are encouraged to submit their CVs or contact us for further details.Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Front Desk officer (Females)-Night Shift

Explore 19+ Restaurant operations specialist in Rawalpindi this June. Find roles across top companies and apply now to boost your career.