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restaurant operations specialist

Scaleup Connect

Restaurant ManagerEmployment Type: Full-Time Work Mode: Onsite Location: Bahria Town Phase 4, Paradise Commercial, Rawalpindi / Islamabad Work Schedule: 9-hour shift with lunch/dinner break, 6 days per week Gender Preference: MaleRole OverviewScaleUp Connect is hiring a Restaurant Operations Specialist on behalf of its client for a hospitality establishment located in Bahria Town Phase 4, Rawalpindi/Islamabad. The selected candidate will be responsible for overseeing daily restaurant operations, supervising staff, ensuring exceptional customer service, and maintaining operational efficiency. This role requires strong leadership skills, operational expertise, and the ability to manage both team performance and restaurant profitability.Key ResponsibilitiesOperations Management<ul><li>Oversee daily restaurant operations and ensure smooth service delivery.</li><li>Maintain cleanliness, organization, and proper maintenance of the facility.</li></ul>Staff Supervision<ul><li>Supervise restaurant staff including scheduling, attendance tracking, and performance monitoring.</li><li>Provide training and guidance to ensure service standards are consistently met.</li></ul>Guest Relations<ul><li>Ensure a high level of customer satisfaction by maintaining excellent service standards.</li><li>Handle guest complaints professionally and resolve issues promptly.</li></ul>Quality Control<ul><li>Monitor food quality, presentation, and hygiene standards.</li><li>Ensure compliance with health and safety regulations.</li></ul>Financial &amp; Administrative Management<ul><li>Manage operational costs and monitor restaurant budgets.</li><li>Track sales performance and prepare daily or weekly operational reports.</li></ul>Inventory &amp; Coordination<ul><li>Monitor stock levels and coordinate with suppliers for timely replenishment.</li><li>Work closely with kitchen staff to ensure efficient food preparation and service.</li></ul>Strategy &amp; Policy Implementation<ul><li>Implement company policies and operational procedures.</li><li>Identify opportunities to improve service quality, efficiency, and revenue.</li></ul>Education<ul><li>Intermediate or Graduate</li></ul>Experience<ul><li>Experience: 1&ndash;2 years</li><li>Preferred Industry Background: Restaurant / Hospitality</li></ul>Skills &amp; Competencies<ul><li>Leadership and team management</li><li>Customer service and conflict resolution</li><li>Operational and financial management</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li></ul>Compensation<ul><li>Base Salary: PKR 60,000 &ndash; 70,000</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Restaurant Operations Specialist

Job Title: Restaurant Server Employment Type: Full-Time Work Mode: Onsite Location: Bahria Town Phase 4, Paradise Commercial, Islamabad / Rawalpindi Shift: 10-hour shift Schedule Requirement: Must be willing to work weekends, evenings, and holidays Gender Preference: MaleRole OverviewScaleup Connect is hiring Restaurant Server on behalf of its client for a hotel-based role in Bahria Town Phase 4, Islamabad/Rawalpindi. The selected candidates will be responsible for delivering exceptional guest service, ensuring accurate order management, and maintaining high hospitality standards in a fast-paced dining environment. The role requires strong customer service skills, attention to detail, and effective coordination with kitchen and service teams to ensure a seamless guest experience.Key ResponsibilitiesGuest Service Excellence<ul><li>Welcome guests warmly and ensure a positive dining experience from arrival to departure.</li><li>Present menus and provide detailed information regarding dishes, beverages, ingredients, and potential allergens.</li><li>Respond promptly and courteously to guest requests or concerns.</li></ul>Order Management<ul><li>Accurately take food and beverage orders.</li><li>Relay orders efficiently to the kitchen and bar staff to ensure timely preparation and delivery.</li><li>Monitor tables to ensure guests receive orders correctly and promptly.</li></ul>Table Management<ul><li>Set up tables with appropriate tableware and maintain organized dining areas.</li><li>Clear and sanitize tables after each guest to maintain hygiene standards.</li><li>Ensure dining areas remain clean, well-organized, and welcoming at all times.</li></ul>Menu Knowledge<ul><li>Maintain comprehensive knowledge of menu items, daily specials, ingredients, and recommended pairings.</li><li>Provide suggestions and recommendations to enhance the guest dining experience.</li></ul>Billing &amp; Payments<ul><li>Process payments accurately using approved payment methods such as cash, credit cards, or room charge systems.</li><li>Follow standard procedures for billing and transaction recording.</li></ul>Team Collaboration<ul><li>Coordinate effectively with kitchen staff and fellow service team members to maintain smooth operations.</li><li>Support colleagues during peak hours to ensure efficient service delivery.</li></ul>Tools / Systems<ul><li>POS / Payment Processing Systems</li><li>Credit Card Processing Tools</li><li>Hotel Billing / Room Charge Systems</li></ul>Education<ul><li>Matric or Intermediate qualification</li></ul>Experience<ul><li>Experience: 1&ndash;6 months</li><li>Preferred Background: Hospitality / Hotel Industry</li></ul>Skills &amp; Competencies<ul><li>Strong communication and interpersonal skills</li><li>Customer service orientation</li><li>Ability to work in a fast-paced environment</li><li>Attention to detail and accuracy in order handling</li><li>Teamwork and coordination skills</li></ul>Job Type: Full-timePay: Rs38,000.00 per monthWork Location: In person

Restaurant Server

Enchanto Restaurant

Walk-in interviews, anyday between 3pm to 6pm. Just send a message with CV on whatsapp 0332-5789555 a day before coming.Location: Enchanto Restaurant DHA 1 Rawalpindihttps://maps.app.goo.gl/MtHkhDRy6SBBG8Kk7Duties: Greeting restaurant guests, Take phone orders and calls, customer complaints, bookings, other duties as assigned.Skills: GRO, Receptionist.Qualification: At least Intermediate, no work experience required.Pay: 25k + Service Charges + Tips (&gt;38k), additional bonus for baking skills.Must have confident personality.Location is DHA-1, Rawalpindi. Pick and drop is not provided. Job timing will be 11am to 9pm. Local candidates only.Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Pick and Drop is not provided, only apply if you can come and go back by yourself. Hostel living candidates are not entertained. Residence is NOT provided.</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Work Location: In person

Female GRO

Oven n Grill

Oven n Grill is a dynamic, fast-paced dining destination known for its quality food and exceptional customer experience. We are looking for a dedicated, friendly, and service-oriented Cashier to be a part of our front-of-house team.Key Responsibilities<ul><li>Welcome guests with warmth and professionalism to create a positive first impression.</li><li>Accurately process customer orders and payments (cash, card, and digital methods) using the POS system.</li><li>Manage and balance the cash drawer at the start and end of your shift.</li><li>Address customer queries related to menu items, pricing, and promotions.</li><li>Coordinate with the kitchen and service teams to ensure smooth and efficient operations.</li><li>Maintain cleanliness and organization at the cashier counter.</li><li>Handle customer concerns politely and escalate issues when necessary.</li></ul>Requirements<ul><li>Prior experience as a cashier or in a customer service role is preferred.</li><li>Strong numerical and analytical skills with excellent attention to detail.</li><li>Outstanding communication and interpersonal abilities.</li><li>Ability to perform well in a high-pressure, team-oriented environment.</li><li>Basic understanding of computers and POS systems.</li><li>Flexibility to work various shifts, including weekends and public holidays.</li></ul>What We Offer<ul><li>Competitive salary package (Depends upon the interview)</li><li>Supportive, friendly, and inclusive work environment.</li><li>Opportunities for growth, learning, and career advancement.</li></ul>LocationShop No. 6,7, Property Zone Plaza Main Road, Iqbal St, near MR-1 Barrier, Sector 1 Gulshan Abad, Adyala Road, RawalpindiPay: Up to Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Cashier in a fast food restaurant: 2 years (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Cashier

Oven n Grill is a growing restaurant brand committed to providing high-quality food and exceptional customer service. We are currently seeking a reliable, punctual, and customer-focused Rider to join our delivery team and ensure timely, accurate, and professional order deliveries to our customers.Key Responsibilities:<ul><li>Deliver food orders promptly, safely, and professionally to customers.</li><li>Verify order accuracy and ensure items are properly packaged before departure.</li><li>Plan and follow efficient delivery routes to meet delivery timelines.</li><li>Handle customer payments and provide receipts where applicable.</li><li>Maintain a courteous and professional attitude when interacting with customers.</li><li>Adhere to all traffic and road safety laws at all times.</li><li>Conduct routine checks and basic maintenance of the delivery vehicle.</li><li>Coordinate effectively with the restaurant and kitchen teams for delivery updates.</li></ul>Requirements:<ul><li>Valid motorcycle driving license with a clean driving record.</li><li>Must own a reliable, well-maintained motorcycle.</li><li>Good knowledge of local routes and traffic patterns.</li><li>Strong organizational and time management skills.</li><li>Excellent communication and customer service skills.</li><li>Must be dependable, well-groomed, and professional in conduct.</li><li>Availability to work in rotating shifts, including weekends and holidays.</li><li>Prior experience in food delivery or a similar role will be preferred.</li></ul>Perks &amp; Benefits:<ul><li>Competitive salary.</li><li>Fuel allowance (as per policy).</li><li>Friendly and supportive work environment.</li></ul>Job LocationShop No. 6,7, Property Zone Plaza Main Road, Iqbal St, near MR-1 Barrier, Sector 1 Gulshan Abad, Adyala Road, RawalpindiPay: Up to Rs35,000.00 per monthApplication Question(s):<ul><li>Do you have your own bike?</li></ul>Experience:<ul><li>Delivery Rider: 1 year (Required)</li></ul>License/Certification:<ul><li>Driving License (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Delivery Rider

Jutt & juliat

We are looking for energetic and professional individuals to join our team as a Guest Service Representative (GSR).* Position: GSR (Front of House)* Location: Bahria Town Branch* Salary: 40,000 &ndash; 48,000 PKR* Duty Hours: 9&ndash;10 HoursRequirements:Good communication skillsFriendly and customer-focused attitudeBasic English speaking abilityExperience in restaurant/hospitality (preferred)Responsibilities:Dealing with customers professionallyTaking and managing ordersEnsuring excellent customer serviceMaintaining cleanliness and service standardsApply Now:Send your CV via WhatsApp or contact us for more details.Job Type: Full-timePay: Rs40,000.00 - Rs48,000.00 per monthWork Location: In person

Female GSR (Guest Service Representative) Jutt & Juliet – Bahria Town Branch

Cloud Rexpo Pvt. Ltd.

About Us:Cloud Rexpo is a dynamic and fast-growing group of companies specializing in delivering cutting-edge IT solutions across the US and Canada markets. With a strong focus on innovation, scalability, and client success, we empower businesses to optimize their operations through technology-driven services.Our core offerings include staff augmentation solutions, enabling organizations to seamlessly extend their workforce with highly skilled professionals tailored to their business needs. We also provide end-to-end Virtual Assistant (VA) services, helping companies streamline operations, enhance productivity, and reduce overhead costs.In addition, Cloud Rexpo is actively involved in online education and professional training, equipping individuals and teams with industry-relevant skills to thrive in a competitive digital landscape. Our expertise further extends to the development and deployment of advanced CRM and ERP systems, designed to improve business intelligence, automate workflows, and drive operational efficiency across diverse sectors.At Cloud Rexpo, we leverage modern technologies, data-driven strategies, and a client-centric approach to deliver scalable, high-performance solutions that create measurable business impact.B2B Cold Outreach Specialist Job Overview:We are seeking a highly motivated and results-driven B2B Cold Outreach Specialist to join our sales team. The primary responsibility of this role is to generate qualified leads by reaching out to businesses across the USA and Canada and pitching our Virtual Assistant (VA) services. The ideal candidate will play a key role in the early stages of the sales cycle by identifying decision-makers, overcoming gatekeepers, and securing Zoom appointments for the closing team.Key Responsibilities:<ul><li>Conduct outbound cold calls to prospective B2B clients in the US &amp; Canada markets</li><li>Effectively pitch the company&rsquo;s Virtual Assistant (VA) services to business owners and decision-makers</li><li>Navigate through gatekeepers and successfully reach key stakeholders (owners, founders, or decision-makers)</li><li>Schedule and confirm qualified Zoom meetings for the closing team</li><li>Build and maintain strong relationships with prospective clients</li><li>Maintain consistent follow-ups with leads to ensure appointment conversion</li><li>Manage and update the sales pipeline using CRM tools</li><li>Track daily, weekly, and monthly performance metrics to meet or exceed KPIs</li><li>Collaborate closely with the closing team to ensure smooth lead handover</li><li>Analyze market trends and competitor offerings to identify competitive advantages</li></ul>Key Performance Indicators (KPIs):<ul><li>Number of valid Zoom appointments booked</li><li>Quality of leads generated</li><li>Conversion rate from calls to appointments</li><li>Contribution to closed deals (incentives &amp; commission applicable)</li></ul>Qualifications &amp; Requirements:<ul><li>2&ndash;3 years of B2B cold calling experience in US &amp; Canada markets </li><li>Bachelor&rsquo;s degree (preferred)</li><li>Fresh graduates with exceptional English communication skills, preferably from an O- Level / A-Level educational background, are encouraged to apply.</li><li>Proven experience in the full sales cycle, including lead generation and deal closing</li><li>Excellent English communication skills with a neutral or American accent</li><li>Strong persuasion, negotiation, and objection-handling skills</li><li>Ability to confidently engage with business owners and senior decision-makers</li><li>Demonstrated track record of achieving sales targets</li><li>Strong presentation and interpersonal skills</li><li>Experience with CRM tools is preferred</li></ul>Core Competencies:<ul><li>Results-oriented with a strong drive to meet targets</li><li>Excellent relationship-building skills</li><li>Resilience and ability to handle rejection in cold outreach</li><li>Strong organizational and time-management abilities</li></ul>Salary, Benefits &amp; Incentives<ul><li>Base Salary 100K-150K</li><li>25K commission on each closing</li><li>25K on achieving monthly KPIs</li><li>Paid Time off</li><li>Comprehensive on the job trainings</li><li>Professional Development</li><li>Career Advancement</li><li>Team Building Activities</li><li>Innovative Work Environment</li><li>Company trips</li><li>Wellness Programs</li><li>Performance based promotion</li></ul>Office Hours: 08:00 PM to 05:00 AM (Monday to Friday)Office Location: Bahria Town Phase-7, Rawalpindi.Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable working on-site in Bahria Phase 7 from 08:00 PM to 05:00 AM, Monday through Friday?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>B2B cold calling: 2 years (Preferred)</li></ul>Language:<ul><li>English, fluently with the American Accent (Preferred)</li></ul>Work Location: In person

Intern

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