retail sales associate

The Clean Team

Job Description: We are looking for a friendly, motivated, and customer-focused Sales Associate to join our local pet retail shop in Qatar. The ideal candidate should have a passion for pets, strong communication skills, and the ability to provide excellent customer service while assisting with daily store operations.Key Responsibilities:<ul><li>Greet and assist customers in a friendly and professional manner</li><li>Provide product information and recommendations related to pet food, accessories, and supplies</li><li>Maintain store cleanliness and ensure shelves are well-stocked and organized</li><li>Handle cashier duties, including billing and payments</li><li>Assist with inventory management and stock receiving</li><li>Ensure proper care and handling of pet-related products</li><li>Support promotional activities and in-store sales initiatives</li></ul>Requirements:<ul><li>Previous experience in retail or sales is preferred (pet shop experience is a plus)</li><li>Good communication skills in English (Arabic is an advantage)</li><li>Passion for animals and basic knowledge of pet care</li><li>Ability to work flexible shifts, including weekends</li><li>Presentable, reliable, and customer-oriented attitude</li><li>Must be currently in Qatar or willing to relocate</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Friendly and supportive work environment</li><li>Opportunity to work with pets and pet-related products</li><li>Growth opportunities within the company</li></ul>Job Types: Full-time, Permanent, ContractWork Location: In person

Sales associate

Al Rayah Driving School

Outdoor Sales AssociateAl Rayah Driving School - Umm Salal AliPay: 3,000.00 (QAR) - 3,500.00 (QAR) per monthJob description:Position OverviewAl Rayah Driving School is seeking motivated and energetic Outdoor Sales Associate to join our team in Doha. The ideal candidate will be responsible for outdoor sales activities, achieving sales targets, promoting our services through effective marketing, and building strong relationships with both individual and corporate clients.Key Responsibilities<ul><li>Conduct outdoor sales activities including brochure distribution, kiosk promotions, and community engagement.</li><li>Achieve assigned daily, weekly, and monthly sales targets.</li><li>Develop and manage corporate sales accounts, approaching companies to offer driving school packages for their employees.</li><li>Assist in planning and executing promotional activities and events to generate leads.</li><li>Maintain a database of leads, prospects, and sales conversions.</li><li>Provide regular sales reports and updates to management.</li><li>Perform other sales and marketing tasks as per industry standards and business requirements.</li></ul>Requirements<ul><li>Minimum 1 years of sales experience (outdoor/corporate sales preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Strong negotiation and persuasion abilities.</li><li>Ability to work independently and as part of a team.</li><li>Good knowledge of the local market in Qatar.</li><li>Fluency in English, Arabic, Hindi/Malayalam, Urdu/Pashto (preferred).</li><li>Valid Qatar Driving License (mandatory).</li><li>Valid Qatar ID and transferable visa preferred.</li></ul>Job Type: Full-timePay: QAR3,000.00 - QAR3,500.00 per monthLicense/Certification:<ul><li>Qatar Driving License (Preferred)</li></ul>Work Location: In person

Outdoor Sales Associate

Gulf Overseas HR Consultancy

We are seeking an enthusiastic and customer-oriented Female Sales Executive to join our luxury watch boutique in Doha. The ideal candidate will have previous experience in luxury retail sales and a passion for delivering an exceptional customer experience while achieving sales targets.Requirements.<ul><li>3&ndash;4 years of experience in luxury retail sales, preferably in watches, jewelry, fashion, or premium accessories.</li><li>Excellent communication and interpersonal skills in English.</li><li>Proven ability to meet and exceed sales targets.</li><li>Well-groomed, professional, and customer-focused personality.</li><li>Strong relationship-building and clienteling skills.</li></ul>Work Location: In person

Female Sales Executive-Luxury Watches

Apparel Group

<div>
 POSITION OBJECTIVE
 
 
 <ul>
 <li>
 The position is responsible for generating sales and deliver customer service at its best.
 </li>
 <li>
 Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 Hospitality and Guest Service
 
 
 <ul>
 <li>
 Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.
 </li>
 <li>
 Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.
 </li>
 <li>
 Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge.
 </li>
 <li>
 Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
 </li>
 <li>
 Uses proper procedures to ensure the accuracy of every order for every guest.
 </li>
 <li>
 Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.
 </li>
 <li>
 Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests&rsquo; needs.
 </li>
 <li>
 Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.
 </li>
 <li>
 Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations
 </li>
 <li>
 Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided.
 </li>
 <li>
 Prepares all products as required, following the order monitor to ensure the accuracy of every order.
 </li>
 <li>
 Communicates showcase and product needs to ensure proper product availability for guests.
 </li>
 <li>
 Regularly takes temperatures of the required products and records in the Time &amp; Temperature Log. Policies and Procedures
 </li>
 <li>
 Participates in and attends all store meetings and other related functions.
 </li>
 <li>
 Follows all restaurant policies, procedures and standards.
 </li>
 <li>
 Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant.
 </li>
 <li>
 Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering
 </li>
 <li>
 Receives payment by cash, credit cards, vouchers or automatic debits.
 </li>
 <li>
 Issue receipts, refunds, or change to the customers correctly.
 </li>
 <li>
 Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.
 </li>
 <li>
 Maintain clean and orderly checkout areas. Health &amp; Safety
 </li>
 <li>
 Works in compliance with occupational health and safety legislation.
 </li>
 <li>
 Knows, understands and follows safe work practices and procedures.
 </li>
 <li>
 Uses or wears personal protective equipment or clothing as required.
 </li>
 <li>
 Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner.
 </li>
 <li>
 Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
 </li>
 </ul>
</div>

Service Crew

ARIA HOLDING

Job Title: Sales AdvisorLocation: Doha, QatarWe are looking for dynamic and customer-focused Sales Advisors to drive sales performance, deliver exceptional customer experience, and support store operations within a fast-paced retail environment. This is a full-time position based in Doha, Qatar.Qualifications &amp; Experience<ul><li>Bachelor's Degree in Business Administration, Marketing, Sales, or a related field is required</li><li>Native Arabic speaker with good English communication and comprehension skills</li><li>3&ndash;4 years of frontline retail sales experience in Qatar</li><li>Strong sales background with a proven track record of achieving individual and store sales targets</li><li>Experience in telecom sales or mobile device sales is preferred but not mandatory</li><li>Strong understanding of customer engagement, sales strategies, and retail sales processes</li><li>Candidates with direct retail, field sales, or customer-facing sales experience will be preferred</li></ul>Skills &amp; Competencies<ul><li>Proven ability to promote, upsell, and close retail sales</li><li>Strong customer engagement and relationship-building skills</li><li>Ability to understand customer needs and recommend suitable solutions</li><li>Excellent communication and interpersonal skills</li><li>Ability to work in a fast-paced, target-driven environment</li><li>Strong product knowledge (mobile devices, accessories, telecom services preferred)</li><li>Professional, confident, and customer-oriented personality</li></ul>Availability &amp; Eligibility:<ul><li>Immediate joiners are preferred</li><li>Valid QID with a minimum of 3 months validity is required</li><li>Flexibility to work in retail shifts</li></ul>Ready to Join Our Team?If you are a motivated sales professional with a passion for customer service and achieving results, we would love to hear from you.Apply now and take the next step in your career.Work Location: In person

Sales Advisor

Al-Futtaim

<div>Job Requisition ID: 178795
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
The Store Manager is tasked with planning, controlling, and directing store operations to achieve high customer service standards and in-store execution, driving sustainable sales and profit targets. Communicating effectively with the team, the manager influences professional customer service delivery and analyzes sales figures to steer the business towards its goals. The role involves direct supervision of various beauty-focused staff and ensuring financial and operational KPIs are met. 

What You Will Do: 
<h4 class="jobSectionHeader">
Profit Financial</h4>
<ul><li>Drive, monitor, and review sales performance and recommend action plans to deliver the store sales budget.</li>
<li>Conduct monthly meetings focusing on category sales performance, updating selling personnel and recommending action plans for improvement.</li>
<li>Implement strategies and ensure 100% execution of programs to achieve sales targets for all exclusive products, submitting feedback on promo effectiveness.</li>
<li>Manage and control store approved OPEX budgets, including utilities, wrap supply, and staff costs.</li>
<li>Recommend and initiate plans to optimize the store's controllable expenses.</li>
<li>Achieve shrinkage budget below tolerance level through day-to-day monitoring of Retail Operating Standard Compliance.</li>
<li>Achieve % of total sales, manage exclusives, operating expenses, and shrinkage targets.</li></ul> 

<h4 class="jobSectionHeader">
Commercial</h4>
<ul><li>Check and review the implementation of display and timely replenishment of stocks.</li>
<li>Manage availability and ensure timely replenishment of stocks.</li>
<li>Ensure consistent and accurate inventory adjustments including GAP, Cycle Counts, and Negative Quantity on Hand.</li>
<li>Ensure customer shopping experience exceeds customer expectations.</li>
<li>Handle and report product queries, complaints, offering professional advice aligned with Brand of Service Standards.</li>
<li>Drive loyalty member programs and initiatives to achieve target transaction participation.</li>
<li>Drive selling techniques to achieve target conversion and transaction rate.</li>
<li>Cascade ongoing promotions, activities, memos, bulletins regularly following standard guidelines.</li>
<li>Check and validate proper implementation and execution of promotional and store activities like promo call outs and hero displays.</li></ul> 

<h4 class="jobSectionHeader">
Process</h4>
<ul><li>Ensure policies, brand standards, grooming guidelines, and internal control procedures are communicated and implemented according to SOP.</li>
<li>Demonstrate strong analytical skills and understanding of system reporting.</li>
<li>Monitor store controllable expenses, supervise loss, asset protection, risk management, and inventory management.</li>
<li>Liaise with mall management and handle store documentation such as daily reports, banking, refunds, exchanges.</li>
<li>Perform cashiering duties.</li>
<li>Ensure Planogram implementation and retail standard operations.</li></ul> 

<h4 class="jobSectionHeader">
People</h4>
<ul><li>Plan and monitor personal development plans and in-role development interventions for team members.</li>
<li>Identify, implement, and monitor team learning interventions.</li>
<li>Review and discuss performance appraisals and personal plans for direct reports.</li>
<li>Implement action plans for employee engagement.</li>
<li>Complete and discuss competency building and performance reviews.</li></ul> 
 
Required Skills To Be Successful:
<ul>
<li>Extensive knowledge of the beauty industry and current trends.</li>
<li>Empathy and customer service focused with a results-oriented approach.</li>
<li>Leadership and problem-solving skills with the ability to handle ambiguity.</li>
<li>Proactive mindset with excellent relationship skills, integrity, and trust.</li></ul> 
 
What Qualifies You For The Role:
<ul>
<li>Bachelor's or Master's degree preferred.</li>
<li>Minimum of 5+ years experience in retail and team management, specifically in the beauty sector.</li>
<li>Proficient in retail operational skills, including stock management, visual merchandising, systems usage, and cashier operations.</li>
<li>Strong management skills with a focus on people development and leadership.</li></ul> 
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options. 
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;</div>

Store Manager

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Purpose Summary
 
 
 
 The incumbent will support the SVP, Retail Banking and Operations audit in conducting the Retail Banking and Operations Audit assignments as per the approved audit plan, and act as an important role within the Group Internal Audit Division. This role provides independent assurance and advisory services, directing internal audit activities across the Retail Banking and Operations audits. Key responsibilities include contributing to the development and maintenance for the Retail Banking and Operations audit universe and the implementation of advanced data analytics and continuous auditing for enhanced efficiency and real-time risk monitoring. This position requires full compliance with the GIAD Audit Manual, Global Internal Audit standards, and relevant local regulations. The Senior Associate is crucial for safeguarding customer trust, ensuring robust regulatory compliance and maintaining the integrity and effectiveness of the assigned areas. As a member of the Internal Audit Team, this role contributes to the Group's audit strategy, emphasizing consumer protection, financial crime prevention, and regulatory compliance.
 
 
 
 Essential Duties &amp; Responsibilities By Dimensions
 
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Contribute to the execution of the risk-based annual plan that aligns with the Group Internal Audit strategy and aims to protect the organization from financial penalties, reputational damage, and operational losses arising from non-compliance or ineffective controls.
 </li>
 <li>
 Identify compliance and operational risks that could impact the Group's financial performance, brand reputation, and shareholder value, providing actionable recommendations for mitigation.
 </li>
 <li>
 Evaluate the efficiency and effectiveness of Retail Banking and Operations processes and controls to enhance the bank&rsquo;s governance, risk management and control processes.
 </li>
 <li>
 Ahere to KPI&rsquo;s and best practices for the Retail Banking and Operations Audit section.
 </li>
 <li>
 Identify cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent.
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Build and maintain strong, independent, and collaborative relationships with the staff of Retail Banking and Operations Functions and other relevant business and support function.
 </li>
 <li>
 Communicate audit findings, risk assessments, and recommendations to diverse internal stakeholders, including the SVP, EVP, GCAE, and management, ensuring clear understanding of regulatory and operational risks.
 </li>
 <li>
 Act as a trusted advisor to Retail Banking and Operations management on matters of internal control, consumer protection, financial crime prevention, and regulatory adherence.
 </li>
 <li>
 To assist (internal) customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
 </li>
 <li>
 Build and maintain good/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
 </li>
 <li>
 Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Conduct the full audit cycle for the Domestic Retail Banking and Operations audit engagements.
 </li>
 <li>
 All audit activities must be conducted in full compliance with the GIAD Audit Manual, the IIA's International Professional Practices Framework (IPPF), and relevant local regulations.
 </li>
 <li>
 Engagements: support the team leader in executing the audit engagements and ensuring own work is performed efficiently and effectively and meets GIAD quality standards.
 </li>
 <li>
 Planning phase: support the team leader in conducting detailed risk assessments and interviews with auditees to define and document the precise audit scope and work program in the required deliverables (APM, RCM and ToR) addressing the most significant risks.
 </li>
 <li>
 Fieldwork phase: conduct testing of assigned scope areas and support the team leader to prepare progress updates and interim meetings with the auditees.
 </li>
 <li>
 Reporting phase: draft clear and concise audit issues and recommendations supported by solid evidence, present audit findings to the auditees to obtain management actions.
 </li>
 <li>
 Issue Follow up Phase: Perform issue closure validation in accordance with the latest audit methodology and timely escalate potential delays to management, as needed.
 </li>
 <li>
 Timely conduct audit file closure procedures in accordance with the latest audit methodology and standards.
 </li>
 <li>
 Collaborate with peers to achieve full coverage of domestic subsidiaries, support, control and risk functions in the organization.
 </li>
 <li>
 Support the delivery of department audits, assessing the design and operating effectiveness of retail banking and operations controls against industry best practices and regulatory requirements.
 </li>
 <li>
 Assess the adequacy and effectiveness of internal controls, risk management processes, and governance frameworks within the retail banking and operations divisions and for enterprise-wide compliance programs.
 </li>
 <li>
 Identify and report on control weaknesses, process inefficiencies, and non-compliance issues specific to the related areas, providing actionable and value-added recommendations.
 </li>
 <li>
 Ensure the consistent application of internal audit methodologies, tools, and best practices across all audit's engagements.
 </li>
 <li>
 Continuously provide inputs to refine and update the audit universe by identifying new products, processes, digital channels, and emerging regulatory requirements, ensuring comprehensive and relevant audit coverage.
 </li>
 <li>
 Actively contribute to the strategic integration of data analytics (tools) into the audit practice to enhance risk identification, efficiency, and depth of analysis.
 </li>
 <li>
 Contribute and ensure the implementation of continuous auditing capabilities to provide real-time assurance and insights.
 </li>
 <li>
 Learning &amp; Knowledge:
 </li>
 <li>
 Proactively identify areas for professional development of self and undertake development activities.
 </li>
 <li>
 Seek out opportunities to remain current with all developments in professional field.
 </li>
 <li>
 Ensure to build up the necessary skills and understanding of Retail Banking and operations functions, customer journeys, and the complex regulatory landscape.
 </li>
 <li>
 Participate in ongoing professional development, rotations within GIAD and work on obtaining relevant certifications (e.g., CIA, CISA, CAMS, CRMA, CFA within the team to maintain expertise in the evolving banking landscape. This includes actively developing practical skills in data analytics and continuous auditing techniques within the audit division.
 </li>
 <li>
 Legal, Regulatory, and Risk Framework Responsibilities:
 </li>
 <li>
 Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
 </li>
 <li>
 Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks.
 </li>
 <li>
 Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
 </li>
 <li>
 Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
 </li>
 <li>
 Maintain appropriate knowledge to ensure full qualification to undertake the role.
 </li>
 <li>
 Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
 </li>
 <li>
 Attend mandatory (internal and external) seminars as instructed by the Bank.
 </li>
 <li>
 Maintain an in-depth knowledge of all applicable banking laws, consumer protection regulations, anti-money laundering (AML), counter-terrorist financing (CFT), data privacy, and market conduct regulations.
 </li>
 <li>
 Ensure the Retail Banking and Operations Audit function operates in full compliance with all relevant legal and regulatory requirements and internal Group policies.
 </li>
 <li>
 This includes strict adherence to the GIAD Group Audit Manual and the Global Internal Audit Standards and Topical Requirements.
 </li>
 <li>
 Contribute to the enhancement of the organization's enterprise-wide risk management and compliance frameworks by providing insights from audit findings, which are derived from a comprehensive and up to date audit universe.
 </li>
 <li>
 Ensure that all audit engagements rigorously assess adherence to these regulations.
 </li>
 <li>
 Contribute to a strong culture of compliance and ethical conduct across the organization through effective audit coverage and advisory services.
 
 
 </li>
 </ul>
 
 Education &amp; Experience Requirements
 
 
 
 <ul>
 <li>
 University graduate preferably with a Major in Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred.
 </li>
 <li>
 At least 2 years of experience in internal audit, compliance, or a related field conducting audit within Retail Banking and Operations, preferably within a reputable Bank.
 </li>
 <li>
 Certifications: Certified Internal Auditor (CIA) is desirable. Additional international certifications or country-specific qualifications (e.g., CPA, CISA) are highly desirable.
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 CV
 </li>
 <li>
 Copy of Passport or QID
 </li>
 <li>
 Copy of Education certificate
 </li>
 </ul>
</div>

QNB3779 - Senior Associate - Retail Banking and Operation Audit

Explore 160+ Retail sales associate in Doha this July. Find roles across top companies and apply now to boost your career.