account representative

assistant manager(02122) - 1657 doman dr Jobs in New York

assistant manager(02122) - 1657 doman dr

human resources assistant Jobs in New York

human resources assistant

mailroom clerk

restaurant crew member

room attendant

Sonesta

<div>We&rsquo;re Sonesta International Hotels. 
The 8th largest hotel company in the U.S.&mdash;and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta&rsquo;s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive&mdash;bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.
Job Description
DUTIES AND RESPONSIBILITIES:<ul><li>
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.</li><li>
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.</li><li>
Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.</li><li>
Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.</li><li>
When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers&rsquo; guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.</li><li>
Minimize waste of supplies and amenities within all areas of housekeeping.</li><li>
May regularly assist with deep cleaning projects.</li><li>
Report needed repairs or unsafe conditions to supervisor.</li><li>
Handle all lost and found items according to established procedures.</li><li>
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.</li><li>
Ensure compliance with federal, state and local laws regarding health and safety services.</li><li>
Perform other duties as assigned.</li></ul>
QUALIFICATIONS AND REQUIREMENTS:<ul><li>
Some previous housekeeping experience preferred.</li><li>
Previous background from the extended stay industry preferred.</li><li>
Ability to speak, read, and write fluent English is preferred; other languages beneficial.</li><li>
Basic reading, writing and mathematical abilities are preferred.</li><li>
Frequently standing up, bending, climbing, kneeling, and moving about the facility.</li><li>
Carrying, lifting or pulling items weighing up to 75 pounds.</li><li>
Will be required to regularly use commercial cleaning chemicals.</li><li>
Will be required to work mornings, evening, weekends, and holidays.</li></ul>
Additional Job Information/Anticipated
Pay Range
Hourly compensation range is $29.9045 - $39.8726. Base pay offered may vary depending on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:<ul><li>
Medical, Dental and Vision Insurance</li><li>
Health Savings Account with Company Match</li><li>
401(k) Retirement Plan with Company Match</li><li>
Paid Vacation and Sick Days</li><li>
Sonesta Hotel Discounts</li><li>
Educational Assistance</li><li>
Paid Parental Leave</li><li>
Company Paid Life Insurance</li><li>
Company Paid Short Term and Long Term Disability Insurance</li><li>
Various Employee Perks and Discounts</li><li>
Hospital Indemnity</li><li>
Critical Illness Insurance</li><li>
Accident Insurance</li></ul>
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.</div>

Room Attendant

Ralph Lauren

<div>Ref#: W173904 
 
Department: Retail 
 
City: New York 
 
State/Province: New York 
 
Location: United States 
 
Pay Range: $18 - $26 per hour; actual pay is dependent on experience and geographic location 
 
Company Description
<div>Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
 
 
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education &amp; Communication, Employee Groups and Celebration. 
</div> 
 
Position Overview
<div>The Sales Assistant plays a critical role assisting the Executive Sales Professional by engaging with clients and sales processes to deliver a seamless and memorable shopping experience to our customers. Sales Assistants play a critical role in driving business productivity to help the Executive Sales Professional reach their sales goal, through efficient and effective sales support.</div> 

Essential Duties &amp; Responsibilities
<div><ul><li>Supports client correspondence, appointment booking, order follow up, including package shipping &amp; returns/exchanges.</li>
<li>Provides assistance with alteration, order placement, and order follow up requests, ensuring that relevant paperwork, digital tracking and orders are thoroughly completed.</li>
<li>Supports in-store client service, hospitality and thoughtful, personalized curated experiences in partnership with store leadership.</li>
<li>Supports the Executive Sales Professional as needed to ring client transactions, both in sales and returns.</li>
<li>Facilitates product needs from other stores to support in-store appointments or consignments for the assigned Executive Sales Professional.</li>
<li>Supports personalized outreach to clients that are lapsed and beyond lapsed to re-engage them with Executive Sales Professional and the brand.</li>
<li>Supports product pulls, fitting room setup &amp; recovery, floor presentation standards and seamless selling floor operations by embodying a &ldquo;one team focused on the customer&rdquo; mindset.</li>
<li>Establishes processes and best practices for organizing client engagement and follow up for the Executive Sales Professional around key product arrivals, selling &amp; brand events, promotional periods, marketing activations and important client lifestyle events &amp; milestones.</li>
<li>Actively participate in brand and product knowledge training, selling and service training, and client engagement coaching to bolster productivity and results for the Executive Sales Professional.</li>
<li>Ensures all client information is captured in the concierge app.</li>
<li>Handles sensitive and confidential with utmost discretion and adheres to company policies and ethical standards as outlined in the employee handbook.</li></ul> 
</div> 
 
Experience, Skills, and Knowledge
<div><ul><li>Past retail selling experience preferred.</li>
<li>Interest in and appreciation for luxury and best-in-class service</li>
<li>Strong communication and interpersonal skills</li>
<li>Proactive thinker who takes initiative.</li>
<li>Excellent interpersonal skills with the ability to build and maintain strong working relationships.</li>
<li>Computer skills: Word, Excel, PowerPoint, Outlook, SharePoint</li>
<li>Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health &amp; Safety guidelines</li>
<li>Ability to operate the register, stand, move and walk for multiple hours</li></ul></div></div>

Sales Assistant

Marriott International

<div>Additional InformationOvernight shift 
Job Number26021973 
Job CategoryEngineering &amp; Facilities 
LocationSpringHill Suites by Marriott New York Midtown Manhattan/Fif, 25 W 37th St, New York, New York, United States, 10018 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
Pay Range: $33.48-$44.65 per hour
<div><div>POSITION SUMMARY 
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day&rsquo;s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Display basic ability to repair or replace PVC copper pipe (including soldering). Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related duties. Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Use the Lockout/Tagout system before performing any maintenance work. Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and rounds. 
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested. 
PREFERRED QUALIFICATIONS
<ul><li>Education: High school diploma or G.E.D. equivalent and vocational or technical background.</li>
<li>Related Work Experience: Experience in general maintenance, exterior and interior surface preparation, and painting.</li>
<li>Supervisory Experience: At least 2 years of hotel engineering/maintenance experience.</li>
<li>License or Certification: Valid Driver&rsquo;s License</li> 
</ul> 
REQUIRED QUALIFICATIONS
<ul><li>Universal Chlorofluorocarbon (CFC) Certification</li>
<li>Must meet applicable state and federal certification and/or licensing requirements.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
SpringHill Suites by Marriott offer guests an upscale yet relaxed atmosphere. Every room is a spacious suite, providing families more room to relax and business travelers the ability to separate work from sleep. With complimentary breakfast, pools in most locations, and wine and beer in the market, SpringHill Suites attracts leisure and business travelers alike. In joining SpringHill Suites, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Building Engineer II

Eurest

<div>Position Title: NATIONAL DIRECTOR OF CATERING AND CONFERENCE SERVICES.
Salary: 145000 - 156000 
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies - in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. 
Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.<div><div><div><h2 class="jobSectionHeader"> 
Job Summary</h2>
</div><div>Summary: The National Director of Catering &amp; Conference Center Operations serves as the strategic Subject Matter Expert (SME) for conference centers and catering operations across the national portfolio. This role drives operational excellence, standardization, innovation, financial performance, and talent development while ensuring best-in-class client and guest experiences. 
Essential Duties and Responsibilities: 
National Operational Strategy &amp; Standardization<ul><li>
Develop and implement standardized SOPs for conference center and catering operations.</li><li>
Ensure EMS booking consistency across all locations, establishing standardized processes for managing and oversee input of all bookings.</li><li>
Establish national execution benchmarks for service, culinary presentation, room setups, signage, and hospitality standards.</li><li>
Lead contract-wide operational audits and work with unit RD's on corrective action plans.</li><li>
Ensure consistency in brand standards across all locations.</li></ul> 
Financial &amp; Performance Optimization<ul><li>
Partner with Regional Directors and General Managers to improve revenue capture, upselling, Utilization, and cost control.</li><li>
Drive labor optimization strategies specific to conference center models.</li><li>
Provide strategic guidance on pricing models (including room fees), tiered menu structures, and profitability enhancements.</li></ul> 
Culinary &amp; Menu Strategy<ul><li>
Partner with Culinary leadership on Conference Center menu to ensure offerings remain fresh, competitive, and aligned with market trends, as well as meet client timelines of implementation.</li><li>
Partner with Culinary leadership to innovate and refresh menus regularly.</li><li>
Ensure menu pricing aligns with profitability targets while maintaining strong client value perception.</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
Client Experience &amp; Hospitality Excellence</h2>
</div><div><div><ul><li>Elevate hospitality culture aligned with high-touch conference environments.</li><li>
Support complex, high-visibility events and executive-level meetings.</li><li>
Provide crisis management support for service recovery situations.</li><li>
Align operations with evolving industry trends in corporate meetings and events.</li><li>
Collaborate with Waveguide on Conference Center AV needs.</li></ul> 
Talent Development &amp; Leadership Influence<ul><li>
Recognize high-performing talent across conference center teams and identify emerging leaders.</li><li>
Support RD&rsquo;s interviewing process for talent acquisition.</li><li>
Coach and mentor General Managers and Catering Leaders.</li><li>
Support succession planning and proactive talent pipeline development.</li><li>
Develop training tools, operational playbooks, and leadership development resources.</li><li>
Serve as thought leader for conference center best practices.</li><li>
Serve as liaison between field operations and corporate leadership.</li></ul></div> 
Innovation &amp; Industry Alignment<ul><li>
Lead initiatives that align SOPs with current industry trends in conference center and catering.</li><li>
Introduce technology enhancements, digital signage standards, and process automation where applicable.</li><li>
Travel 1&ndash;2 times monthly (or as needed) to key markets to support implementation, trainings and audits.</li></ul> 
Qualifications<ul><li>
8&ndash;12+ years of progressive leadership in catering, conference centers, or hospitality operations.</li><li>
Multi-site or national portfolio experience preferred.</li><li>
Strong financial acumen with demonstrated P&amp;L oversight.</li><li>
Expertise in SOP development, EMS booking systems, and operational standardization.</li><li>
Proven ability to influence without direct authority.</li><li>
Executive presence with strong client-facing communication skills.</li><li>
Demonstrated ability to recognize and develop talent across diverse teams.</li></ul></div></div></div>
Apply to Eurest today!
Eurest is a member of Compass Group USA
Click here to Learn More about the Compass Story 
Associates at Eurest are offered many fantastic benefits. 
<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Paid Time Off</li><li>
Holiday Time Off (varies by site/state)</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li><li>
Paid Parental Leave</li><li>
Personal Leave</li></ul> 
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.<div>
https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Eurest.pdf</div> 
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. 
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. 
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 
Eurest maintains a drug-free workplace. 
Applications are accepted on an ongoing basis.</div>

NATIONAL DIRECTOR OF CATERING AND CONFERENCE SERVICES.

VPH Management Services LLC

<div>Position Summary
The Residential Porter is responsible for the upkeep of grounds, amenities, building exteriors and leasing office, parking lots and other community buildings of multi-family residential grounds.
Essential Duties and Responsibilities
The Residential Porter will conduct all business in accordance with company policies and procedures, and state and federal laws (OSHA, ADA and Fair Housing). Essential functions include, but are not limited to the following:<ul><li>
Assisting the property management team as needed, to assure that properties are maintained and operated at a level that meets the company&rsquo;s objectives and causes tenants to be satisfied and inclined to continue as tenants. Various properties are maintained by VPH Management</li><li>
Perform the daily cleaning of the building in accordance with the schedule prepared by the building superintendent. Pick up trash, litter, cigarette butts and pet droppings from the grounds</li><li>
Clean the yard areas, common spaces, community rooms and laundry facilities and pick up trash</li><li>
Report any defective or broken equipment to the superintendent immediately</li><li>
Take down the garbage from all floors to the compactor room, clean the garbage rooms and work the compactor</li><li>
Take out the garbage and separate the recyclables in accordance with Sanitation Department guidelines</li><li>
Pick up trash on the floors, remove stains from carpets, clean marks on the walls in the hallways and proactively correct cleanliness problems when they first appear</li><li>
Clean the windows throughout the building</li><li>
Assist the Superintendent when he needs help performing a task or a repair</li><li>
Shampoo the carpets in the hallways</li><li>
Strip and wax tile floors in the building per the Superintendent's instructions. Buff and polish the waxed floors on a weekly basis to maintain the shine</li><li>
Perform snow and ice removal</li><li>
Notify the superintendent about burned out light bulbs, broken equipment in the building, vandalism, graffiti or any suspicious activity</li><li>
Other duties as assigned</li></ul>
Minimum Qualifications<ul><li>
High school diploma or general education degree (GED)</li><li>
Preferred Residential building cleaning: 2 years</li></ul>
Physical Demands and Work Environment<ul><li>
Lift and carry heavy loads</li><li>
Stand and walk for long periods</li><li>
Work in various weather conditions</li><li>
Handle repetitive tasks</li><li>
Lift and carry heavy loads</li><li>
Stand and walk for long periods</li><li>
Work in various weather conditions</li><li>
Work in various weather conditions</li><li>
Must be able to regularly lift and/or move up to 75 pounds; and occasionally lift/carry up to 100 pound (heavier lifts will normally be made with the assistance of a co-worker).</li></ul></div>

Porter (Part-time)

Nardello

<div>About the Role

Nardello &amp; Co., a global investigations firm, is seeking an experienced Executive Assistant to support the Executive Chairman. The ideal candidate demonstrates unquestionable integrity, strong communication and collaboration skills, exceptional organization, and the ability to make sound decisions in a fast‑paced, dynamic environment. 
Responsibilities
<ul>
<li>Manage a broad range of administrative tasks supporting the Executive Chairman&rsquo;s personal and professional activities.</li>
<li>Coordinate complex international and domestic travel, including itineraries, reservations, drivers, and security.</li>
<li>Oversee professional and personal calendars, including family and household commitments.</li>
<li>Research, prioritize, and address sensitive or confidential issues; determine appropriate follow‑up actions.</li>
<li>Manage conflicting priorities and ensure timely, proactive execution of tasks and projects.</li>
<li>Identify opportunities to streamline the Executive Chairman&rsquo;s office operations.</li>
<li>Perform day‑to‑day administrative duties, including lunch orders, deliveries, conference room setup, contacts, and research.</li>
<li>Serve as a point of contact for clients, candidates, and senior staff; schedule calls and meetings.</li>
<li>Collaborate with colleagues across the organization.</li>
<li>Prepare and process travel and corporate expenses.</li>
<li>Maintain and update Outlook and Salesforce contacts.</li></ul> 


Qualifications 
Knowledge, Skills &amp; Abilities
<ul>
<li>Experience managing complex travel arrangements.</li>
<li>Detail‑oriented, hardworking, and able to thrive in an entrepreneurial environment.</li>
<li>Professional, discreet, collaborative, and highly personable; strong relationship‑management skills.</li>
<li>Excellent interpersonal and diplomatic skills.</li>
<li>Produces high‑quality work with meticulous attention to detail.</li>
<li>Proactive, self‑directed, and able to anticipate needs.</li>
<li>Effective in fast‑paced environments with multiple competing priorities.</li>
<li>Understands how to operate an efficient executive office.</li>
<li>Strong command of English; Italian fluency is a plus.</li>
<li>Highly proficient in Microsoft Office; Salesforce and Quickbooks experience preferred.</li></ul> 


Education &amp; Experience
<ul>
<li>10+ years supporting C‑suite executives, preferably in professional services.</li>
<li>Bachelor&rsquo;s degree preferred.</li></ul> 


Work Environment
<ul>
<li>Professional office environment based in New York City.</li>
<li>Requires availability beyond standard business hours.</li>
<li>Must work onsite on anchor days and when the Executive Chairman is in the office.</li></ul> 


Nardello &amp; Co. offers a competitive pay and benefits package and is an Equal Opportunity Employer. 


Who We Are:

With offices in New York, London, Washington DC, Los Angeles, San Francisco, Hong Kong, and Dubai, Nardello &amp; Co. is a global investigations firm whose experienced professionals handle a broad range of matters including due diligence, anti-corruption and fraud investigations, civil and white collar criminal litigation and arbitration support, asset tracing, activist defense, political risk and strategic intelligence, digital investigations and cyber defense, monitorships and independent investigations, and compliance. 


Nardello &amp; Co. enjoys a reputation as the best kept secret of leading law firms and financial institutions, Fortune 500 and FTSE 100 companies, high-net-worth individuals and family offices, governments, NGOs, sports organizations, and academic institutions who know that managing risk effectively requires choosing the best investigative partner. 


We believe that excellence starts with having the right people. Our professionals have spent their entire careers building and enhancing their expertise. Our professional team includes former US federal prosecutors, US and international lawyers, former law enforcement personnel and intelligence operatives, licensed investigators, research analysts, former journalists, financial crimes specialists, forensic accountants, and computer forensic experts. Our team is composed of proven performers who think creatively and strategically, adhere to the highest ethical standards, and are committed to excellence.</div>

Executive Assistant to the Executive Chairman

M&R Hotel Management

<div>DIRECTOR OF SALES &amp; MARKETING
This is a future need to fill the Director of Sales role for portfolio expansion.

JOB SUMMARY
Functions as the leader the segmented sales effort (e.g., group, transient, association, corporate, etc.) and is responsible for implementing the segment sales strategy and achieving revenue goals for the hotel. Leads and manages all day-to-day activities related to the sales functions for the hotel with a focus on building long-term, value-based customer relationships that enable the achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.
CORE WORK ACTIVITIES
<ul>
<li>Develops, implements, and sustains aggressive solicitation program focused on increasing business.
</li><li>Achieves monthly, quarterly, and annual Group &amp; Transient booking goals
</li><li>Works with the management team to create and implement a sales plan addressing revenue, customers, and the market for the segments.
</li><li>Assists with the development and implementation of brand &amp; local promotions, both internal and external.
</li><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
</li><li>Recommends booking goals for sales team members for properties within area.
</li><li>Monitors all day-to-day activities of direct reports.
</li><li>Participates in sales calls with members of the sales team to acquire new business and/or close on business.
</li><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
</li><li>Analyzes market information by using sales systems and implements strategy to achieve financial room and catering goals for each property.
</li><li>Assists Revenue Management with completing accurate six period projections.
</li><li>Reviews sales guest satisfaction results to identify areas of improvement.
</li><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
</li><li>Interacts with guests to obtain feedback on product quality and service levels.
</li><li>Meets with guests during pre-and post-meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
</li><li>Empowers employees to provide excellent customer service.
</li><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.
</li><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
</li><li>Ensures that a customer recognition program is in effect throughout Sales.
</li><li>Executes and supports the company&rsquo;s customer service standards.
</li><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
</li><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
</li><li>Gains understanding of each property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
</li><li>Develops and manages relationships with key stakeholders, both internal and external.
</li><li>Works collaboratively with on and off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
</li><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations.
</li><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO managers and customers.
</li><li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
</li><li>Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
</li><li>Utilizes all available on the job training tools for employees.
</li><li>Building successful relationships with clients.</li>
</ul>
Qualifications:
<ul>
<li>Strong written and verbal communication skills.</li>
<li>Excellent organizational and problem-solving abilities.</li>
<li>Prior brand experience (Hilton, Marriott, IHG, Choice) highly preferred.</li></ul></div>

Director of Sales & Marketing - New York, NY

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