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assistant manager workforce operations Jobs in Bahrain

assistant manager workforce operations

assistant restaurant manager Jobs in Bahrain

assistant restaurant manager

asstdir-sales ii

rooms division manager

Accor

<div>
 
 Company Description
 
 
 
 Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
 
 
 
 Job Description
 
 
 
 
 Rooms Division Manager
 
 
 
 The Rooms Division Manager at Hawar Resort by Mantis is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Engage in conservation efforts and help preserve wildlife.
 </li>
 <li>
 Enjoy sustainable adventures with exclusive rewards.
 </li>
 <li>
 Celebrate locality and heritage in a vibrant community.
 </li>
 <li>
 Advance your career with global development opportunities.
 </li>
 <li>
 Drive change through impactful social initiatives.
 </li>
 <li>
 Collaborate with a passionate, innovative team.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Leadership and Team Management:
 </li>
 <ul>
 <li>
 Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement.
 </li>
 <li>
 Recruit, train, and develop staff to ensure high levels of performance and engagement.
 </li>
 <li>
 Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.
 </li>
 </ul>
 <li>
 Operational Excellence:
 </li>
 <ul>
 <li>
 Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning.
 </li>
 <li>
 Develop and implement standard operating procedures to ensure consistency and quality in guest service.
 </li>
 <li>
 Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.
 </li>
 </ul>
 <li>
 Guest Experience Management:
 </li>
 <ul>
 <li>
 Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively.
 </li>
 <li>
 Implement guest service standards and continuously monitor guest feedback to drive improvements.
 </li>
 <li>
 Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.
 </li>
 </ul>
 <li>
 Financial Performance:
 </li>
 <ul>
 <li>
 Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability.
 </li>
 <li>
 Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency.
 </li>
 <li>
 Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.
 </li>
 </ul>
 <li>
 Quality Assurance and Compliance:
 </li>
 <ul>
 <li>
 Ensure compliance with all health, safety, and security standards, as well as company policies and procedures.
 </li>
 <li>
 Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance.
 </li>
 <li>
 Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction.
 
 </li>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Educational Qualifications: Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field.
 </li>
 <li>
 Experience: Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.
 </li>
 <li>
 Leadership and Management Skills: Strong leadership, management, and interpersonal skills.
 </li>
 <li>
 Communication and Problem-Solving: Excellent communication and problem-solving abilities.
 </li>
 <li>
 Technical Proficiency: Proficiency in hotel management software and Microsoft Office Suite.
 </li>
 <li>
 Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 About Mantis Collection:
 
 Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian&rsquo;s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLES
 
</div>

Rooms Division Manager

Nordic Holdings

We are looking for Housekeeping Manager responsible for directing and overseeing all housekeeping operations to ensure the highest standards of cleanliness, hygiene, and presentation across guest rooms, public areas, and back-of-house spaces. This role manages staff, controls budgets and inventory, and upholds quality and safety standards. Reporting Structure Reports to: Director of Operations / General Manager Direct reports: Housekeeping Supervisors, Room Attendants, Housepersons, Laundry Staff Key Responsibilities Operations Plan, organize, and direct daily housekeeping activities across all areas Establish and maintain cleaning standards, schedules, and inspection routines Conduct regular inspections of guest rooms and public areas to ensure quality Coordinate with front office and maintenance to manage room readiness and turnaround Team Management Recruit, train, schedule, and supervise housekeeping staff Set performance expectations, conduct evaluations, and provide coaching Manage staffing levels to match occupancy and workload demands Foster a positive, safe, and productive work environment Budget &amp; Inventory Manage the housekeeping budget, labor costs, and expense controls Oversee inventory of linens, cleaning supplies, guest amenities, and equipment Source and negotiate with suppliers; approve purchase orders within authority Monitor consumption and minimize waste and loss Quality &amp; Compliance Ensure compliance with health, safety, and sanitation regulations Implement and enforce standard operating procedures (SOPs) Manage lost-and-found procedures and guest requests Address guest complaints related to housekeeping promptly and professionally Qualifications Required 3&ndash;5 years of housekeeping experience, with at least 2 years in a supervisory/management role Strong leadership, organizational, and time-management skills Knowledge of cleaning procedures, chemicals, and equipment Familiarity with health and safety regulations Ability to work flexible hours, including weekends and holidays Preferred Experience with property management systems, opera. Certification in hospitality or facilities management Multilingual capabilitiesKey CompetenciesAttention to detail Leadership and people management Problem-solving and decision-making Communication and interpersonal skills Time and priority managementWork Location: In person

Housekeeping Manager

Sofitel

Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is looking for a skilled and versatile Accommodation Handyman - Technician to maintain our Heartist accommodation to the highest standards. If you have hands-on experience in building maintenance and enjoy working in a dynamic hospitality environment, we invite you to join our team.Key Responsibilities:<ul><li>Carry out preventive and corrective maintenance in Heartist accommodation.</li><li>Perform repairs related to air conditioning (AC), electrical systems, plumbing, carpentry, painting, and general building maintenance.</li><li>Inspect accommodation facilities regularly to identify and resolve maintenance issues.</li><li>Troubleshoot and repair faults efficiently while ensuring minimal disruption.</li><li>Respond promptly to maintenance requests and emergency repairs.</li><li>Ensure all maintenance work complies with health, safety, and company standards.</li><li>Maintain tools, equipment, and accurate maintenance records.</li></ul>Qualifications<ul><li>Minimum 2 years of experience in building maintenance, preferably in hotels, staff accommodation, or residential facilities.</li><li>Good working knowledge of air conditioning (AC) systems, electrical works, and plumbing.</li><li>Experience in general handyman tasks such as carpentry, painting, and minor repairs.</li><li>Ability to work independently and prioritize maintenance requests effectively.</li><li>Basic English communication skills.</li><li>A positive attitude, strong problem-solving skills, and a commitment to quality.</li></ul>Additional InformationYour Team &amp; Working Enviroment:Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Mill&eacute;sime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi. Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall, 5 dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea &amp; Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Work Location: In person

Accommodation Handyman - Technician

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 exceptional properties across 11 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travellers.
 
 
 
 About Jumeirah Gulf Of Bahrain
 
 
 
 Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 
 Housekeeping Attendant
 
 
 to join Jumeirah Gulf of Bahrain.
 
 
 The main purpose of the role is ensuring smooth running of the section and see that all areas of section maintain the property Standards.
 
 
 
 Duties And Responsibilities Of This Role
 
 
 
 Duties and responsibilities of this role:
 
 
 <ul>
 <li>
 Collecting the section key against signature and room report from the Housekeeping office and return them at the end of the shift.
 </li>
 <li>
 Cleaning each room assigned thoroughly, making the necessary arrangement in guest rooms and replenishing linen and guest supplies.
 </li>
 <li>
 Being able to inspect all facilities, furniture, fixtures, and report any damage to the Team Leader for action and follow-up.
 </li>
 <li>
 Being able to do special general cleaning in guest rooms as per Housekeeping schedule and occupancy level.
 </li>
 <li>
 Cleaning exit staircases and pantries on the floor level assigned to.
 
 
 </li>
 </ul>
 
 Qualifications - External
 
 
 
 
 About You:
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 At least 1 year of experience working in Housekeeping.
 </li>
 <li>
 At least 2 years&rsquo; experience working in a 5-star luxury property.
 </li>
 <li>
 Experience in interaction with guests.
 </li>
 <li>
 Familiar with working with housekeeping chemicals &amp; equipment.
 </li>
 <li>
 Familiar with working with housekeeping machinery.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 We offer an attractive tax-free salary, paid in Bahraini Dinar (BHD), the local currency of Bahrain. In addition, we offer reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation allowance, life insurance, 50% discount off Jumeirah F&amp;B Outlets and reduced hotel rates.
 
 
 
 Primary Location
 
 
 
 Bahrain-Manama
 
 
 
 Job
 
 
 
 Rooms
 
 
 
 Organization
 
 
 
 MEASA Region [Main]
 
 
 
 Job Posting
 
 
 
 May 14, 2026, 7:30:01 AM
</div>

Housekeeping Attendant - Jumeirah Gulf of Bahrain

<div>
 
 Company Description
 
 
 
 
 "Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 
 Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa
 
 is looking for a professional and guest-focused
 
 Receptionist
 
 to join our Front Office team.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience.
 </li>
 <li>
 Handle check-in, check-out, room reservations, and guest inquiries efficiently.
 </li>
 <li>
 Process payments and maintain accurate guest records.
 </li>
 <li>
 Respond promptly to guest requests and coordinate with other departments to ensure exceptional service.
 </li>
 <li>
 Handle telephone calls, emails, and guest correspondence professionally.
 </li>
 <li>
 Maintain Front Office standards in line with Sofitel and Accor brand expectations.
 </li>
 <li>
 Ensure confidentiality of guest information and compliance with hotel procedures.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience as a Receptionist or Front Office Agent in a hotel environment.
 </li>
 <li>
 Knowledge and hands-on experience with Opera Cloud is mandatory.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong customer service orientation with a passion for hospitality.
 </li>
 <li>
 Ability to multitask and work efficiently in a fast-paced environment.
 </li>
 <li>
 Good command of written and spoken English. Additional languages are an advantage.
 </li>
 <li>
 Flexibility to work shifts, including weekends and public holidays.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team &amp; Working Enviroment:
 
 
 Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa
 
 is a 5-star luxury resort featuring
 
 262 elegantly appointed rooms and suites, plus 4 water villas
 
 , which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Mill&eacute;sime Rooms, and 186 Superior and Luxury Rooms. The resort boasts
 
 6 distinctive restaurants and 3 bars/lounges
 
 , including the signature
 
 Yamaz
 
 Greek restaurant,
 
 Fiamma
 
 Italian, and
 
 Maison Sushi
 
 . Its premier event and corporate facilities comprise the magnificent
 
 Al Nakheel Grand Ballroom
 
 (divisible into 3 sections),
 
 Al Nasreya Hall
 
 ,
 
 5 dedicated meeting rooms
 
 , and the exclusive, private
 
 Sofi Island
 
 for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned
 
 Thalassa Sea &amp; Spa,
 
 reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Receptionist

Radisson Hotel Group

<div>
 
 
 A stylish Bahrain hotel near the Manama business district
 
 
 
 
 
 Feel the difference at The Diplomat Radisson Blu Hotel, Residence &amp; Spa, Manama, located near Bahrain International Airport (BAH). Our hotel offers convenient access to the bustling Financial Harbor as well as the city's vibrant commercial and banking district.
 
 
 
 
 With a selection of 245 stylish rooms and suites plus 121 meticulously designed apartments, we offer a range of luxurious accommodations that combine modern amenities with cutting-edge technology. Experience the perfect fusion of comfort, style, and exceptional services.
 
 
 
 
 Indulge in a selection of delicious dishes at our diverse on-site restaurants. Maintain your fitness routine at our well-equipped fitness center, or unwind and rejuvenate with a pampering massage, invigorating facial, or treatment at our spa.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 About the Role
 
 
 
 
 
 We are looking for a talented and creative
 
 Graphic Designer
 
 to join our Marketing team. The successful candidate will be responsible for creating visually compelling designs and marketing materials that strengthen our brand identity, support promotional campaigns, and enhance guest engagement across digital and print platforms.
 
 
 
 
 Working closely with the Marketing Manager and other departments, you will bring creative ideas to life while ensuring all visual communications are aligned with the company's brand standards and marketing objectives.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Design creative marketing materials for both digital and print channels, including brochures, flyers, posters, banners, menus, presentations, and advertisements.
 </li>
 <li>
 Create engaging visual content for websites, email campaigns, digital screens, and social media platforms.
 </li>
 <li>
 Produce and edit high-quality graphics, photography, illustrations, and promotional videos.
 </li>
 <li>
 Ensure all creative assets are consistent with the company's brand guidelines and visual identity.
 </li>
 <li>
 Collaborate with the Marketing team and other departments to develop creative concepts that support business objectives.
 </li>
 <li>
 Manage multiple design projects simultaneously while meeting deadlines and maintaining high-quality standards.
 </li>
 <li>
 Stay up to date with design trends, tools, and industry best practices to continuously improve creative output.
 </li>
 <li>
 Assist the Marketing Manager with day-to-day creative requirements and other marketing initiatives as needed.
 </li>
 </ul>
 
 
 Requirements
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent qualification in
 
 Graphic Design, Multimedia, Visual Communications
 
 , or a related field.
 </li>
 <li>
 Minimum
 
 3 years of relevant experience
 
 in graphic design, preferably within the hospitality or service industry.
 </li>
 <li>
 Proficiency in
 
 Adobe
 
 , including
 
 Photoshop, Illustrator, and InDesign
 
 .
 </li>
 <li>
 Experience with video editing software such as
 
 Premiere Pro
 
 ,
 
 After Effects
 
 , or similar is an advantage.
 </li>
 <li>
 Strong portfolio demonstrating creativity, layout design, branding, and digital content.
 </li>
 <li>
 Excellent attention to detail, creativity, and visual storytelling skills.
 </li>
 <li>
 Ability to manage multiple projects in a fast-paced environment.
 </li>
 <li>
 Strong communication and teamwork skills.
 </li>
 <li>
 Excellent written and spoken English; Arabic is an advantage.
 </li>
 </ul>
 
 
 What We Offer
 
 
 
 
 <ul>
 <li>
 A dynamic and creative work environment.
 </li>
 <li>
 Opportunities for professional growth and development.
 </li>
 <li>
 The chance to contribute to exciting marketing campaigns and strengthen a leading hospitality brand.
 </li>
 </ul>
 
 
 If you have a passion for design, creativity, and delivering exceptional visual experiences, we encourage you to apply.
 
 
 
 
</div>

Graphic Designer

Westin Hotels & Resorts

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26087767
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Assists in leading the property&rsquo;s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Developing &amp; Executing Sales Strategies
 
 
 
 <ul>
 <li>
 Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
 </li>
 <li>
 Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
 </li>
 <li>
 Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
 </li>
 <li>
 Assists with the development and implementation of promotions, both internal and external.
 
 
 </li>
 </ul>
 
 Maximizing Revenue
 
 
 
 <ul>
 <li>
 Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
 </li>
 <li>
 Recommends booking goals for sales team members.
 
 
 </li>
 </ul>
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
 </li>
 <li>
 Participates in sales calls with members of sales team to acquire new business and/or close on business.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 
 
 </li>
 </ul>
 
 Analyzing &amp; Reporting on Sales and Financial Data
 
 
 
 <ul>
 <li>
 Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.
 </li>
 <li>
 Assists Revenue Management with completing accurate six period projections.
 </li>
 <li>
 Reviews sales and catering guest satisfaction results to identify areas of improvement.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals and/or managers.
 </li>
 <li>
 Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
 </li>
 <li>
 Ensures that a customer recognition program is in effect throughout Sales.
 </li>
 <li>
 Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.
 </li>
 <li>
 Participates in and practices daily service basics of the brand.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
 </li>
 <li>
 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
 </li>
 <li>
 Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
 
 
 </li>
 </ul>
 
 Building Successful Relationships
 
 
 
 <ul>
 <li>
 Develops and manages relationships with key stakeholders, both internal and external.
 </li>
 <li>
 Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
 </li>
 <li>
 Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
 </li>
 <li>
 Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 في ويستن، نحن ملتزمون بتمكين الضيوف من استعادة السيطرة وتعزيز رفاهيتهم عندما يكونون في أمس الحاجة إليها أثناء السفر، مما يضمن قدرتهم على أن يكونوا أفضل نسخة من أنفسهم. لتحقيق مهمة العلامة التجارية المتمثلة في أن تصبح العلامة التجارية الرائدة في مجال العافية في مجال الضيافة، نحتاج إلى شركاء متحمسين ومشاركين لإضفاء الحيوية على البرامج الفريدة للعلامة التجارية. نريد أن يتبنى شركاؤنا ممارسات الرفاهية الخاصة بهم داخل وخارج الممتلكات. أنت المرشح المثالي لويستن إذا كنت متحمسًا؛ أنت نشط وتفخر بكيفية الحفاظ على رفاهيتك؛ أنت متفائل؛ أنت مغامر.
 
 كن
 
 في المكان الذي يمكنك فيه القيام بأفضل أعمالك،
 
 وابدأ
 
 هدفك ،
 
 وانتمي
 
 إلى فريق عالمي مذهل ،
 
 لتصبح
 
 أفضل نسخة منك.
</div>

AsstDir-Sales II

Explore 38+ Rooms division manager in Bahrain this August. Find roles across top companies and apply now to boost your career.