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business development- healthcare sales

capital sales representative | urology - endourology | northeast Jobs in Boston

sales development rep pharma

Doctor Referral Institute

<div>Company Description
Doctor Referral Institute serves specialty practices in the medical and dental field around the country, providing face-to-face representation with an experienced team and system to referral sources. Doctor referrals are the #1 marketing strategy for specialty practices, pharmacies and hospitals to attract new high-quality patients. A healthcare providers office being busy has nothing to do with them being profitable. DRI offers customized referral systems tailored for single practitioners to large group practices and has been the country&rsquo;s leader in referral development for the last 15 years.
Introduction: We are seeking a motivated and dynamic Business Development manager to join our growing team at Doctor Referral Institute. The ideal candidate must have existing relationships in healthcare and will be responsible for signing up physicians, medical practices, and healthcare organizations for our referral development system that grows the quality and profitability of the practice. This is an excellent opportunity for individuals who have relationships in the healthcare industry and are looking to build a large residual income. We have a turn key proven system for the team member to utilize.
Key Responsibilities:<ul><li>
Develop and sign contracts with specialists, and other healthcare providers in the medical or dental industry using our proven system.</li><li>
Serve as the primary point of contact for physicians and medical practices to facilitate communication and provide information about our services.</li><li>
Identify opportunities for new business development</li><li>
Monitor physician feedback and relay relevant insights to leadership to improve service offerings.</li></ul>
Qualifications:<ul><li>
Proven experience in medical sales, pharma sales, physician liaison, sales, or healthcare business development (2-3 years preferred).</li><li>
Must have existing healthcare relationships.</li><li>
Strong communication and interpersonal skills with the ability to build relationships at all levels.</li><li>
Excellent organizational skills with the ability to manage multiple tasks simultaneously.</li><li>
Ability to work independently and as part of a team in a fast-paced environment.</li><li>
Proficiency in Microsoft Office Suite and CRM tools.</li><li>
Knowledge of healthcare industry trends, terminology, and regulations is a plus.</li></ul>
What We Offer:<ul><li>
Turnkey system for rapid growth.</li><li>
Competitive pay</li><li>
Large residual income and opportunities for growth.</li><li>
Professional development and training opportunities.</li><li>
A collaborative and supportive work environment.</li><li>
Opportunities for career advancement.</li></ul></div>

Business Development- Healthcare Sales

Olympus Corporation

<div></div><div><div><div><div><div>Req ID: 10382
</div></div></div></div><div><div><div><div>Working Location: Massachusetts, Boston; Connecticut, Hartford; New Hampshire, Manchester; Rhode Island, Providence

Workplace Flexibility: Field 


For more than 100 years, Olympus has focused on making people&rsquo;s lives healthier, safer and more fulfilling. 
Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives. 
Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy. 


Learn more about Life at Olympus: https://www.olympusamerica.com/careers.<div><div><div><h2 class="jobSectionHeader">
Job Description</h2>
</div><div>
The Sales Trainee Representative (STR) program is designed to build a strong pipeline of future sales and marketing professionals within the Medical Systems Group (MSG) by developing recent college graduates early in their careers.

STRs will officially report to the Regional Vice President (RVP) and will receive structured development and mentoring from the RVP, Executive Account Manager (EAM), and Executive Leadership Program (ELP) members. ELP members will serve as mentors to the trainees, gaining valuable coaching and leadership experience in the process. Collectively, this leadership team will provide the guidance, training, and support necessary for STRs to advance their sales and marketing careers at Olympus Corporation of the Americas.

The STR program spans 18 months, during which trainees will receive hands-on development through the Sales Training Department and Field Sales Trainers. STRs will be assigned to a field-based territory and aligned with a specific regional sales team. The majority of training will take place in the field, working closely with the assigned EAM and RVP.

Note: This is an 18-month assignment, and continued employment is not guaranteed upon completion of the program.</div></div><div><div><h2 class="jobSectionHeader">
Job Duties</h2>
</div><div><ul><li>Completing virtual and classroom training curriculum, inclusive of: sales process training, clinical training, business acumen training and medical device product training.</li>
<li>Assisting with demos and installations.</li>
<li>Staffing in services and case support.</li>
<li>Uncovering and developing additional needs in key accounts to expand our portfolio.</li>
<li>Promoting new product launches and helping maintain current business.</li>
<li>Assisting in maintaining, managing, and developing the Olympus service business.</li>
<li>Assisting with contract maintenance, including lease turnovers, service contract assistance, and leveraged agreement management.</li>
<li>Assisting with regional workshops.</li>
<li>Assisting EAM with account management duties, including developing, implementing, and managing an effective territory management plan in collaboration with the EAM, ELP member, and RVP.</li>
<li>Completing special projects as assigned.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Job Qualifications</h2>
</div><div>
Required:
<ul>
<li>Bachelor&rsquo;s Degree required.</li>
<li>Must have demonstrated leadership skills. A passion for continued learning is essential.</li>
<li>Upon successful completion of the 18-month assignment, participants will be eligible to advance into a full-time position within our Field Sales Organization in an assigned territory, Associate Representative roles, or in-house Marketing or office building nation-wide as determined by availability. The ability to relocate significantly enhances additional opportunities. Throughout the program, the candidate will be exposed to a dynamic, fast-paced environment designed to develop exceptional business acumen and clinical selling skills. At the conclusion of the 18-month assignment, the STR will be eligible for consideration for a full-time position as determined by availability and as directed by executive management. At the end of the 18 months, the STR may be eligible to extend for an additional time as deemed appropriate by the business, if mutually agreed upon by the STR and Sales Leadership.</li>
<li>The intended 18-month duration of this assignment does not change the at-will nature of the employment relationship and does not serve as a guarantee that the successful candidate will remain employed for any particular employment period.</li>
<li>Must have a valid driver's license.</li>
<li>Must adhere to all customer and vendor credentialing requirements when visiting medical facilities.</li>
</ul>
Preferred:
<ul>
<li>nternship experience in relevant areas preferred.</li>
<li>Must be comfortable with quantitative and qualitative analysis and take a creative, yet pragmatic, approach to problem solving while maintaining quality.</li>
<li>The ability to communicate complex ideas clearly, to work collaboratively, and to influence others is necessary.</li>
<li>Must have strong computer skills.</li>
</ul></div></div></div>
Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture. 

Equitable Offerings you can count on:
<ul>
<li>Competitive salaries, annual bonus and 401(k)* with company match
</li>
<li>Comprehensive medical, dental, vision coverage effective on start date
</li>
<li>24/7 Employee Assistance Program
</li>
<li>Free live and on-demand Wellbeing Programs
</li>
<li>Generous Paid Vacation and Sick Time
</li>
<li>Paid Parental Leave and Adoption Assistance*
</li>
<li>12 Paid Holidays
</li>
<li>On-Site Child Daycare, Caf&eacute;, Fitness Center**</li></ul> 

Connected Culture you can embrace:
<ul>
<li>Work-life integrated culture that supports an employee centric mindset
</li>
<li>Offers onsite, hybrid and field work environments
</li>
<li>Paid volunteering and charitable donation/match programs
</li>
<li>Employee Resource Groups
</li>
<li>Dedicated Training Resources and Learning &amp; Development Programs
</li><li>Paid Educational Assistance</li></ul> 

<ul><li>US Only</li></ul>

**Center Valley, PA and Westborough, MA 


Are you ready to be a part of our team?

Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks. 


Total compensation: base salary per year + eligibility for a performance-based commission plan, which includes certain non-discretionary incentives based on predetermined objectives. Commission earnings are not guaranteed and are determined by individual sales performance in accordance with the terms of the Sales Incentive Compensation Plan. 


Olympus considers a variety of factors when determining actual compensation for this position, including level of experience, working location, and relevant education and certifications. 


At Olympus, we are committed to Our Purpose of making people&rsquo;s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states. 


For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world. 


Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com. 


You Belong at Olympus

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply. 

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787). 


Let&rsquo;s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law. 
<div></div>

Posting Notes: || United States (US) || Massachusetts (US-MA) || Boston || Sales 
</div></div></div></div> 
Nearest Major Market: Boston
 
Job Segment: Entry Level Sales, Medical Device Sales, Medical Sales, Sales Rep, Field Sales, Sales</div>

Sales Trainee Representative-Boston, MA, Hartford, CT

Stryker

<div><h3 class="jobSectionHeader">Why join Stryker?</h3>
Looking for a place that values your unique talents? Discover Stryker's award-winning culture. 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<h3 class="jobSectionHeader">
Job description</h3>
We are excited to be named one of the World&rsquo;s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:US Stryker employee benefits.<div><div><div><div><div>
IVS Associate Sales Rep</div><div> 
Who we want:</div><div> 
Challengers. People who seek out the hard projects and work to find just the right solutions.</div><div>
Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward.</div><div>
Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts.</div><div>
Strategic closers. Salespeople who close profitable business and consistently exceed their performance objectives.</div><div>
Customer-oriented achievers. Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.</div><div>
Game changers. Persistent salespeople who will stop at nothing to live out Stryker&rsquo;s mission to make healthcare better.</div><div> 
What you will do:</div><div> 
As an Interventional Spine Associate Sales Representative, you will assist in strategically promoting and selling Stryker Interventional Spine products to meet our customers&rsquo; needs. You confidently conduct product evaluations in OR and office settings, persuasively demonstrating the value of our products. Systematically tracking your territory progress, you proactively communicate your wins with your Sales Representatives and push yourself to exceed each goal. When onsite with clients, you use your product knowledge and quick thinking to solve product problems and inform doctors, nurses and other staff as to the proper use and maintenance of our products. You take great pride in excellent service and are prepared to assist a customer whenever the need arises. As an Associate Representative, you love living in the fast lane and find purpose in selling Stryker products that are making healthcare better.</div><div> 
 
What you need:</div><div><ul><li> 
Bachelor&rsquo;s Degree from an Accredited university</li></ul></div><div><ul><li>
1-2 years in medical sales or b2b is preferred</li></ul></div><div> 
Travel requirement:</div></div><div><div><ul><li> 
Approximately 20% travel. Must have a valid driver&rsquo;s license and be able to drive an automobile.</li></ul></div><div> 
Physical requirements:</div><div><ul><li> 
Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects</li></ul></div><div><ul><li>
Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention</li></ul></div><div> 
Mental requirements:</div><div><ul><li> 
Exercise discretion and independence when applying professional expertise</li></ul></div><div><ul><li>
Must be able to manage time, projects, stress and conflict</li></ul></div><div><ul><li>
Must possess strong interpersonal skills, including written and oral communication</li></ul></div><div><ul><li>
Must be able to bring tasks through to completion with minimal supervision</li></ul></div><div><ul><li>
Must have the ability to prioritize work and keep detailed and confidential records</li></ul></div><div><ul><li>
Must be able to communicate / present to large groups of people</li></ul></div><div><ul><li>
Must possess unwavering ethics &amp; integrity in a competitive and demanding work environment</li></ul></div><div> 
Stryker will provide:</div></div><div><div><ul><li> 
In-house product training program</li></ul></div><div><ul><li>
Field sales training</li></ul></div><div> 
Learn more about the Interventional Spine Products: https://www.stryker.com/us/en/interventional-spine.html</div><div><ul><li> 
Base/Draw + commission: $70,000-$84,000 and may be eligible to earn commission and/or bonuses + benefits.</li></ul></div><div>
#LIInstruments</div></div></div></div></div>
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&amp;D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.</div>

Associate Sales Representative - Boston, MA - Interventional Spine (IVS)

ALTEN

<div>
 
 Enrollment Contact Rep
 
 
 
 Work Schedule: 37.5
 
 hours/week
 
 8:30-4:30pm
 
 
 Location: Hybrid in 370 Common Street Dedham MA 02026, to start for training then will likely transition to remote
 
 
 Duration: 3+ months
 
 with potential to extend
 
 
 
 
 Top 3 technical or soft skills
 
 :
 
 
 <ul>
 <li>
 College students welcomed
 </li>
 <li>
 Experience in higher education administration environment
 </li>
 <li>
 Phone operations
 </li>
 <li>
 Customer service
 </li>
 <li>
 Front facing roles experience
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 Serve as the front-line contact via phone for parents, students, and other Northeastern University constituents. Handle phone inquiries for the University Main Line, as well as one other area the Enrollment Management Contact Center (EMCC) supports (Student Financial Services, Admissions, Office of Global Services) with excellent customer service in answering questions and directing callers to the appropriate areas of the University. Responsible for a basic understanding of the major University offices to direct callers appropriately.
 
 
 <ul>
 <li>
 All temporary staff providing Services hereunder must meet the following criteria:
 </li>
 <li>
 Excellent customer service skills and phone etiquette, a positive outgoing personality, the ability to work in a fast paced, ever-changing environment, and a self-starter attitude. Individuals must be willing to work in a metrics driven position.
 </li>
 <li>
 Must have own form of transportation, as location is in Dedham, MA and training is conducted in-person. Once training period is complete, will transition to remote capacity.
 </li>
 <li>
 Must have customer service experience; strong interpersonal, phone, and communications skills; some experience in working with various databases and office applications such as the Microsoft Office suite; a demonstrated sensitivity to the understanding of the needs and concerns of a diverse population.
 </li>
 <li>
 Prior experience working in a Call Center or higher education and supporting adult learners is ideal.
 </li>
 </ul>
</div>

Customer Support - Enrollment

Avantor

<div><h2 class="jobSectionHeader">The Opportunity:</h2>
Avantor is looking for a dedicated, high-energy Sales Representative to maintain and grow our Pharma, Biotech, and Industrial sales efforts within the Boston/Cambridge region.
This is a full-time, field-based position where you will have the opportunity to consultatively sell Avantor&rsquo;s extensive portfolio of products and services to researchers, scientists, and operational staff. If you have a passion for science, enjoy building relationships, and thrive in a customer-facing sales environment&mdash;we&rsquo;d love to talk.
What does being an Avantor sales professional mean?
You will be part of a team that can enable customers to focus on what matters most to them, from discovery to delivery. Backed by a vast portfolio, versatile capabilities, and a global reach, you can provide mission-critical solutions, including, products, services and technology, that integrate into your customers&rsquo; workflows and meet regulatory requirements. Avantor is fully committed to creating a fully inclusive culture that celebrates diversity and provides equitable opportunities for all associates to grow and succeed.
What You&rsquo;ll Do &amp; How You'll Make an Impact:
As a Sales Representative at Avantor, you will manage all sales activities within your assigned territory, from prospecting through close. You&rsquo;ll act as the CEO of your territory, owning your strategy, relationships, and results while driving growth through consultative selling.
Key responsibilities include:<ul><li>
Own and grow a defined sales territory by developing and executing a strategic sales plan</li><li>
Sell consultatively by understanding customer needs and recommending Avantor products and solutions</li><li>
Prospect and acquire new customers while growing and retaining existing accounts</li><li>
Build strong, long-term customer relationships to drive satisfaction and loyalty</li><li>
Collaborate with product specialists, manufacturer partners, and sales leadership to support customer success</li><li>
Manage a diverse product portfolio and align sales efforts with company strategies and marketing initiatives</li><li>
Represent Avantor in the field and support all stages of the sales cycle, including negotiation and post-sale support</li></ul>
What you&rsquo;ll Need:
We are looking for a disciplined, self-starter, who does what you say you are going to do, when you say you are going to do it. We are looking for team members that can operate by our ICARE values to drive faster than market results. Team members must be able to understand the individual customer drivers and execute on a plan to maximize the value that we can drive for our customers.
Qualifications include&hellip;<ul><li>
College degree or equivalent/applicable experience</li></ul><ul><li>
2-5 years of experience working in a complex sales environment, where multiple people are involved in the purchasing decision and there is a solution based selling approach</li><li>
A proven track record of verifiable sales success driving growth with a consultative, strategic selling approach</li><li>
Business-to-business sales experience, with preference given to those with distribution experience and a scientific background and/or having work in a laboratory or research environment</li><li>
Demonstrated capability to effectively utilize best in class selling processes (e.g. SPIN, Challenger, Miller Heiman) and technology platforms including Salesforce.com and Qlikview</li><li>
Willingness to travel to customer locations 5 days a week
</li></ul>What We Offer YOU:
We are pleased to offer our team a competitive compensation package and a full complement of employee benefits. We strive to offer benefits that will support our associates in being healthy, happy and successful. We offer a number of programs, resources and incentives designed to foster the total health and well-being of you and your family!
ENVIRONMENTAL WORKING CONDITIONS &amp; PHYSICAL EFFORT (Under Typical Positions) 
 
Typically works in a home office environment with extensive regional travel to customer locations. 
 
Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems. 
 
A frequent volume of work and deadlines impose strain on routine basis. 
 
Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.<h2 class="jobSectionHeader">
Disclaimer:</h2>
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. 
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. 
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
Pay Transparency
The expected pre-tax pay for this position is,
$59,150.00 - $100,740.00
This reflects base salary.
This position is subject to incentive compensation, where the expected pre-tax Target Cash Opportunity (&ldquo;TCO&rdquo;) for this position is based on the achieved sales and in the amount/range of,
$98,600.00 - $167,900.00
Actual pay may differ depending on relevant factors such as prior experience and eligible geographic location.
TCO is defined as Base Salary + Target Sales Incentive (Sales Incentive eligible role only).
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Know Your Rights poster.
Privacy Policy:
We will use the personal information that you have submitted to us in order to consider your application for the relevant role. 
Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.</div>

Biotech Sales Representative

Alliance for Clinical Trials in Oncology

<div>
 
 The Alliance for Clinical Trials in Oncology Foundation (Foundation) is a foundation created to enhance and expand the ability of the Alliance for Clinical Trials in Oncology (Alliance) to conduct cancer clinical research and address important treatment questions through large-scale clinical trials. Through efforts of the Foundation in support of the Alliance, clinical trials and laboratory research are conducted to discover new or improved ways to prevent, treat, and cure many types of cancer, including leukemia and lymphoma, and cancers of the breast, prostate, lung, and gastrointestinal (GI) tract, and help educate the medical community on methods of cancer diagnosis, treatment, and prevention.
 
 
 In May 2014, the Foundation created the Alliance Foundation Trials, LLC (AFT), respectively, a wholly-owned subsidiary of the Foundation. AFT was also created to conduct cancer clinical research and address medical care and treatment through large-scale clinical trials involving various industry-related partners.
 
 
 The Alliance Foundation Trials (AFT) is seeking a Clinical Research Associate (CRA) to support the management and execution of clinical trial operations across AFT studies. This role is responsible for key site management and study start-up activities, including feasibility assessments, site selection support, maintenance of trial master files (eTMF), and oversight of clinical trial systems such as CTMS. The CRA will collaborate closely with CROs, vendors, and investigative sites to ensure studies are conducted in compliance with ICH GCP guidelines and organizational standards, while supporting studies from start-up through ongoing maintenance. Come join an organization full of passionate, team-oriented professionals driven to change the face of cancer.
 
 
 Benefits of working at the Alliance for Clinical Trials in Oncology Foundation:
 
 <ul>
 <li>
 8 weeks of paid time off (including PTO, sick, and holidays) during year one
 </li>
 <li>
 Medical, Dental &amp; Vision plans with a 100% employer-paid option for employees
 </li>
 <li>
 Tuition reimbursement stipends
 </li>
 <li>
 Continuing Education
 </li>
 <li>
 3% employer match for retirement investments
 </li>
 <li>
 Annual Employee Performance Bonus Program
 </li>
 <li>
 Annual Cost of Living Adjustment
 </li>
 <li>
 50% commuter reimbursement
 </li>
 <li>
 Healthy Work/Life balance and flexibility
 
 </li>
 </ul>
 
 
 ROLE AND RESPONSIBILITIES
 
 
 
 &bull; Assist operations team in supporting the Alliance member sites and escalate site related issues when necessary.
 
 
 &bull; Send, track, and review study-specific and global feasibility questionnaires.
 
 
 &bull; Assist with site selection and recruitment by generating site identification reports (e.g., site accrual); collecting, reviewing and tracking site feasibility/credentialing documentation and follow-up on site accruals accordingly.
 
 
 &bull; Track training information and issue trainings for sites and contacts.
 
 
 &bull; Collection of essential documents related to study start-up and review IP release packages.
 
 
 &bull; Prepare for and execute Investigator meetings and other site training programs.
 
 
 &bull; Assist with creation of start-up plans and templates.
 
 
 &bull; Ensure proper and timely filing of all relevant study documents into the eTMF on an ongoing basis to ensure compliance with applicable work instructions, SOPs and ICH GCP guidelines and AFT expectations.
 
 
 &bull; Perform routine review of filing procedures to ensure adherence to current quality guidelines at all times.
 
 
 &bull; Accurately enter and manage data within the Clinical Trial Management System (CTMS) by: tracking completed training information that could carry over to other studies; maintaining site information and rosters; reviewing monitoring reports to identify deficiencies, reviewing adequacy of issue escalation and issue resolution; and provide feedback to appropriate CRO contacts.
 
 
 &bull; Participate in co-monitoring activities.
 
 
 &bull; Communicate with CROs, vendors, and/or study sites as necessary to support the study, which includes monitoring email accounts related to studies.
 
 
 &bull; Conduct regulatory review of ICF changes and coordinate review by Executive Officer and contracts team
 
 
 &bull; Coordinate study related meetings; take detailed minutes at meetings on decisions and action items and distribute to the team, as assigned.
 
 
 &bull; Other related duties as assigned to meet departmental and company objectives.
 
 
 
 
 Requirements
 
 
 
 
 
 QUALIFICATIONS AND EDUCATION REQUIREMENTS
 
 
 
 &bull; A minimum of a BA/BS degree is required.
 
 
 &bull; Degree in a health or science major preferred.
 
 
 &bull; 2 - 4 years relevant experience in biotech, pharma, and/or CRO, including 1 year of clinical research industry experience.
 
 
 &bull; Working knowledge of clinical monitoring responsibilities and procedures.
 
 
 &bull; Previous experience with eTMF, CTMS, and IRT clinical trial systems is strongly preferred.
 
 
 &bull; Proficient in Microsoft Office Suite, especially Word and Excel.
 
 
 
 PREFERRED SKILLS
 
 
 
 &bull; Strong organizational skills and ability to prioritize workload to meet tight deadlines in a fast-paced and dynamic work environment.
 
 
 &bull; Strong interpersonal, written, and verbal communication skills.
 
 
 &bull; Flexible and adaptable to a small business workplace environment.
 
</div>

Clinical Research Associate

Interra Health

<div>Who We Are: 
 
Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey. Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of care&mdash;helping providers make informed decisions and patients access the right medications with greater clarity and affordability. Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone.
Technical Support Specialist, L2
The Role:
As a Technical Support Specialist, Level 2, you provide advanced technical support and serve as a secondary escalation point for the support team. You troubleshoot complex issues across internet-based applications, APIs, and database-driven systems, ensuring accurate, timely resolution and technical ownership through to completion. You collaborate closely with Support, Engineering, and Customer teams to address implementation needs, improve issue resolution processes, and enhance overall service quality. Your work directly supports customer satisfaction, retention, and long-term relationship strength.
Key Responsibilities:<ul><li>
Effectively troubleshoot and diagnose issue root cause and communicate issue details to both internal and external stakeholders</li><li>
Support in the development and documentation of processes and best practices to provide support for customers and product end users</li><li>
Demonstrated ability to effectively explain technical issues to non-technical audiences</li><li>
Manage multiple points of connect (email, phone, case, chat) and multiple cases and/or projects simultaneously, communicating both updates and in-depth solutions as situations require</li><li>
Mentor and support level 1 and level 2 technical support specialists</li><li>
Where appropriate, propose, plan and own new feature requests, internal and external documentation and system trainings</li></ul>
What You&rsquo;ll Bring:<ul><li>
Typically requires a minimum of 5 years of related experience with a Bachelor&rsquo;s degree; or equivalent work experience.</li><li>
Proficient in the use of Microsoft Office Suite</li><li>
Desire to assist with and improve trouble-shooting documentation</li><li>
Experience using a case management tool to record detailed notes and manage customer communication (e.g., Salesforce, ServiceNow, ZenDesk)</li><li>
Proficiency using developer tools, Postman and writing SQL queries is required</li><li>
Experience with programming languages (C++, Python, HTML, CSS) is a huge plus as it will be helpful when addressing technical questions with customers</li><li>
Superb problem-solving skills working on mission critical Software as a Service</li><li>
Excellent verbal and written communication and presentation skills</li><li>
Prior work with Azure DevOps and/or equivalent experience with similar tools (Jira, etc)</li><li>
Detail oriented with the ability to multitask and manage time in in a fast-paced, ambiguous environment</li><li>
Experience in healthcare IT, medical information systems and/or EHRs within Hospital, Clinical, Biotech, medical device, or Pharma verticals a plus</li><li>
Empathy in your approach to work, and passion for delivering excellent customer experiences</li><li>
Ability to effectively transfer knowledge to others, both internally to colleagues and externally to our customers</li><li>
Must be able to work independently while being a proactive team member</li><li>
Experience partnering across global teams and/or working in a distributed remote environment is a plus</li></ul>
Core Competencies:<ul><li>
Knowledge &amp; Application: Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is a fully qualified, experienced professional.</li><li>
Complexity &amp; Problem Solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points.</li><li>
Collaboration &amp; Interaction: Enhances relationships and networks with senior internal/ external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to differing audiences and often advises others on difficult matters.</li></ul>
Working Conditions &amp; Environment<ul><li>
Fully remote role within the United States</li><li>
Travel once a year for company offsite</li><li>
Operates in a fast-paced, growth-oriented, PE-backed SaaS environment</li><li>
Ability to manage multiple cases and shifting priorities</li><li>
Success in this role requires the ability to balance synchronous collaboration with thoughtful asynchronous execution in a remote-first environment</li></ul>
Benefits &amp; Perks:
Competitive compensation
Remote-first
Work from anywhere in US. We also provide a one-time home office stipend to set up your workspace, plus a monthly Wi-Fi reimbursement.
Flexible work
 
Flexible scheduling and core collaboration hours (10:00 AM &ndash; 3:00 PM ET), giving you space for both deep work and real life.
Company-wide offsite
 
We invest in connection&mdash;join us for an annual offsite to collaborate, build relationships, and have some fun together.
Time off that you&rsquo;re expected to use
 
Flexible PTO designed for real recharge, plus 17 company holidays, paid sick leave, and paid parental leave.
Comprehensive health coverage
 
Choose from multiple medical plan options with significant company premium contributions, along with dental (including orthodontia) and vision coverage for you and your family.
 
Includes company contributions to HSA/FSA accounts (based on plan selection).
Financial wellness
 
401(k) with company match to help you plan for the future.
Interra Health is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Compensation Range: $53,496.75 - $89,777.00</div>

Technical Support Specilaist L2

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