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customer success specialist Jobs in Islamabad

customer success specialist

customer sales representative Jobs in Islamabad

customer sales representative

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e-commerce sales specialist

sales & calling specialist Jobs in Islamabad

sales & calling specialist

sales support specialist

BroadDigix (Pvt) Ltd.

Company Overview:BroadDigix, LLC is a dynamic and growing technology solutions provider based in PWD Housing Society, Islamabad, dedicated to delivering innovative digital services to clients worldwide. We&rsquo;re passionate about fostering an inclusive workplace where everyone &mdash; regardless of gender &mdash; can excel in customer-focused roles. Join our team to make a meaningful impact while advancing your career!Position: Sales and Support SpecialistLocation: PWD Housing Society, Islamabad, PakistanType: Full-Time, PermanentWorking Hours: Eastern Standard Time (EST)Application Deadline: October 31, 2025Job Summary:We are seeking a motivated and enthusiastic Sales and Support Specialist to join BroadDigix. In this role, you will engage with customers to drive sales, provide exceptional support, and ensure a seamless customer experience. This position is ideal for communicative, goal-oriented professionals who enjoy problem-solving, building relationships, and achieving measurable results.Key Responsibilities:Sales:<ul><li>Identify customer needs and recommend BroadDigix&rsquo;s technology solutions to meet those needs.</li><li>Actively promote services through personalized outreach, demonstrations, and follow-ups.</li><li>Achieve monthly/quarterly sales targets and contribute to team goals.</li><li>Maintain accurate records of sales activities in CRM software (e.g., Apollo, HubSpot, etc.).</li></ul>Customer Support:<ul><li>Respond to customer inquiries via phone, email, live chat, or in-person, resolving issues promptly and professionally.</li><li>Provide troubleshooting, onboarding assistance, and post-sale support for BroadDigix&rsquo;s services.</li><li>Escalate complex issues to senior team members while ensuring customer satisfaction.</li></ul>Relationship Building:<ul><li>Build and maintain strong, long-term relationships with clients to foster loyalty.</li><li>Gather feedback to improve services and share insights with the team.</li></ul>Team Collaboration:<ul><li>Work closely with marketing, product, and support teams to align on campaigns and customer needs.</li><li>Participate in training sessions and team meetings to enhance skills and product knowledge.</li></ul>Qualifications:Education:<ul><li>Bachelor&rsquo;s degree in business, marketing, IT, or a related field preferred.</li></ul>Experience:<ul><li>3&ndash;5 years of experience in sales, customer service, or a related role, preferably in the technology sector.</li><li>Experience with CRM tools and customer support platforms is a plus.</li></ul>Skills:<ul><li>Excellent communication and interpersonal skills, with a friendly and approachable demeanor.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to multitask and thrive in a fast-paced environment.</li><li>Basic proficiency in Microsoft Office, CRM's and similar tools.</li></ul>Attributes:<ul><li>Self-motivated with a results-driven mindset.</li><li>Empathetic and patient, with a passion for helping customers.</li><li>Ability to work independently and as part of a team.</li></ul>Equal Opportunity Commitment:At BroadDigix, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome qualified candidates of all genders who share our passion for customer success and innovation.Benefits:<ul><li>Competitive salary: PKR 60,000 &ndash; PKR 120,000 per month, based on experience.</li><li>Professional development opportunities, including training and mentorship.</li><li>Supportive and inclusive work environment with a focus on career growth.</li><li>Opportunity to work with cutting-edge technology solutions.</li></ul>Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthWork Location: In personApplication Deadline: 31/10/2025

Sales and Support Specialist

Prime System Solutions

<div>
 The Client Solutions Specialist is responsible for preparing accurate and competitive quotes for IT products, services, agreements, and renewals. They will work closely with sales, client strategy, procurement, and architecture departments to gather relevant information to understand the requirements and provide comprehensive pricing information. The role requires strong analytical skills, attention to detail, and excellent communication abilities to effectively collaborate with internal and external stakeholders.
 
 
 
 Responsibilities:
 
 
 
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 Prepare accurate and detailed quotes for products/services based on customer requirements, pricing guidelines, and company policies
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 Collaborate with client strategy, procurement, architecture, product managers, and other internal stakeholders to gather necessary information for creating quoting and maintaining quoting templates
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 Analyze customer requests, specifications, and pricing structures to determine the appropriate pricing strategy
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 Maintain a comprehensive and up-to-date database of pricing information, product catalogs, and relevant documents
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 Review and validate quotes for accuracy, completeness, and adherence to company policies and pricing guidelines
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 Coordinate with various departments to ensure smooth quote approval
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 Communicate with customers to address inquiries, clarify requirements, and provide necessary information related to quotes
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 Monitor and track quote status, follow up on pending quotes, and provide timely updates to other teams
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 Continuously identify opportunities for process improvement, streamline workflows, and enhance efficiency in the quoting process
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 Contribute to client documentation with accuracy and ensure data integrity.
 
 
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 </ul>
 
 Requirements
 
 
 
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 3+ years Customer Service Representative experience, required
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 Associate or bachelor's degree or equivalent real-world experience
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 Strong analytical skills with the ability to interpret and analyze complex pricing structures and customer requirements
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 Excellent attention to detail and accuracy, ensuring that quotes are accurate and comply with company policies
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 Proficient in using quoting software, CRM systems, and Microsoft Office suite (Excel, Word, PowerPoint)
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 Exceptional organizational and time management skills, with the ability to handle multiple tasks simultaneously and meet deadlines
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 Effective communication skills, both verbal and written, to collaborate with internal teams and communicate with customers professionally
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 A proactive and self-motivated mindset, with the ability to work independently and as part of a team
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 Knowledge of sales processes, pricing strategies, and customer relationship management is a plus
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 High level of integrity and commitment to maintaining confidentiality when handling sensitive pricing and customer information
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 </ul>
</div>

Client Solutions Specialist

Alpha Corporation

Alpha Corporation is a trusted healthcare solutions provider in Pakistan, representing some of the world&rsquo;s leading medical technology brands. With a diverse portfolio spanning ICU, NICU, OT, Rehabilitation, and Hospital Equipment, we are committed to delivering innovative, evidence-based products that improve patient care and clinical outcomes. Our partnerships with globally recognized manufacturers and our dedicated local support team enable us to provide turnkey solutions, from installation to after-sales service, ensuring lasting value for healthcare institutions. As we continue to expand, we are seeking a talented Technical Coordinator to join our growing team.Job Description: As a Technical Coordinator, you will be responsible for managing and coordinating all technical and administrative aspects of the quotation and project support process. You will play a vital role in ensuring timely and compliant preparation of proposals, supporting the sales team, and maintaining alignment with internal departments such as logistics, finance, and product management.Key Responsibilities: <ul><li>Technical Quotation Support: Prepare and issue accurate technical and commercial quotations based on customer inquiries, ensuring compliance with specifications and requirements.</li><li>Sales Team Collaboration: Coordinate with sales representatives to gather technical details and client requirements. Support the team in preparing competitive, technically sound proposals.</li><li>Client Coordination: Respond to customer inquiries related to product specifications, quotations, and delivery timelines. Ensure timely and professional communication.</li><li>Quotation &amp; Project Tracking: Monitor the status of all quotations and technical proposals. Follow up on pending quotes, assist in converting them into confirmed orders, and support any required documentation revisions.</li><li>Tender/Bidding Document Preparation: Prepare and compile comprehensive tender and bidding documents in alignment with client specifications, legal requirements, and internal standards. Ensure timely submission and compliance with all procedural and technical requirements of the tendering process.</li></ul>Qualifications: <ul><li>Education: Bachelor&rsquo;s degree in Biomedical Engineering, or related field preferred.</li><li>Experience: 2+ years of experience in a sales support role, with a focus on quotation preparation, pricing, or sales administration.</li></ul>Skills: <ul><li>Strong attention to detail and accuracy in preparing quotations.</li><li>Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with CRM or sales management software.</li><li>Strong communication skills, both written and verbal, with the ability to engage with clients and internal teams effectively.</li><li>Ability to manage multiple tasks and meet deadlines.</li></ul>Benefits: <ul><li>Competitive salary commensurate with experience.</li><li>Opportunity to work in a dynamic and supportive environment.</li><li>Career growth and professional development opportunities.</li><li>Work with a team of passionate and skilled professionals.</li></ul>How to Apply: If you are passionate about making a difference in healthcare and possess the qualifications outlined above, we'd love to hear from you! Please submit your resume and a cover letter detailing your relevant experience to hr@alphacorp.com.pkJob Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Sales Coordinator: 2 years (Preferred)</li></ul>Work Location: In person

Technical Sales Coordinator

Devomech Solutions Pvt. Ltd.

Devomech Solutions Pvt. Ltd. is seeking an enthusiastic and customer-oriented Technical Sales &amp; Support Engineer to manage and grow sales of our mechanical and electronic components platform. The ideal candidate should possess a strong technical background in Mechanical, Electrical, or Electronics Engineering and have excellent communication skills to effectively engage with clients, understand their technical needs and provide tailored product solutions.Responsibilities:<ul><li>Act as the primary point of contact for customers placing orders through the online platform.</li><li>Promote and sell mechanical and electronic components, ensuring alignment with client requirements.</li><li>Respond to customer inquiries, provide technical guidance, and recommend suitable components or alternatives.</li><li>Coordinate with the procurement, warehouse and technical teams to ensure timely order fulfillment.</li><li>Build and maintain strong relationships with customers to ensure repeat business and satisfaction.</li><li>Prepare quotations, follow up on leads, and assist in closing sales.</li><li>Gather market insights and competitor information to support sales strategy and product positioning.</li><li>Represent the company professionally and positively as the face of the platform.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Mechanical, Electrical, or Electronics Engineering.</li><li>0&ndash;1 year of experience in technical sales, customer support, or related roles (fresh graduates with strong communication skills are encouraged to apply).</li><li>Excellent communication, negotiation and interpersonal skills.</li><li>Strong understanding of mechanical/electronic components and systems.</li><li>Confident, extroverted personality with a proactive and customer-focused approach.</li><li>Ability to multitask and manage time efficiently.</li><li>Familiarity with online sales platforms and CRM tools is a plus.</li><li>Outgoing and persuasive communicator.</li><li>Technically sound and quick to understand customer requirements.</li><li>Team player with a problem-solving attitude.</li><li>Self-motivated and target-oriented.</li></ul>What we offer<ul><li>Market Competitive salary</li><li>Accommodation for out of station employees</li><li>Health Insurance</li><li>Provident Fund</li><li>Bi-annual increments (Performance based)</li><li>Bi-annual profit-sharing bonus</li><li>Pick &amp; drop for females from metro station</li></ul>.Job Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthApplication Question(s):<ul><li>Can you commute to G16 Islamabad?</li></ul>Experience:<ul><li>relevant: 1 year (Preferred)</li></ul>Work Location: In person

Technical Sales & Support Engineer

HR Ways

About the company: Looking for a Sales Coordinator (Female) for an IT Services and Consulting company. Specialties in Mail Server, Groupware, Mobility, Messaging, Unified Communication Server, VoIP, Cloud Services, collaboration, Hosted Email, and Team collaboration with 100+ employees.Job Summary: &#65279;*We are looking for a dynamic and driven Sales Coordinator (Female)* with relevant sales experience of 3 years to join our team. This role combines inside sales activities, client visits, and partner management. The ideal candidate should be enthusiastic, self-motivated, and adaptable, with a passion for sales and a strong ability to work independently.Key Responsibilities:<ul><li>Inside Sales &amp; Cold Calling: Conduct outbound calls to selected Enterprise clients and generate new business opportunities through cold calling.</li><li>Client Site Visits: If necessary, travel with the Manager Sales to client sites as required to build relationships, present solutions.</li><li>Partner Management: Maintain and nurture relationships with active partners to ensure satisfaction and engagement.</li><li>Sales Coordination &amp; Operations: Work closely with internal teams to coordinate and manage the operational aspects of the sales process, ensuring smooth order fulfillment, follow-ups, and timely delivery.</li><li>Reporting &amp; Documentation: Keep accurate records of sales activities, meetings, and outcomes in the CRM system, and provide regular updates to the Sales Manager.</li></ul>Skills &amp; Qualifications:<ul><li>3 years of experience in inside sales, Email solution selling, IT services selling, telemarketing, or business development, preferably in a B2B environment.</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal skills, with the ability to build and maintain professional relationships.</li><li>Self-motivated with a high level of initiative and drive.</li><li>Ability to manage multiple tasks and prioritize effectively.</li><li>Flexibility and willingness to travel as required.</li><li>Experience in sales operations or coordination is a plus.</li></ul>Education &amp; Experience:<ul><li>Bachelors degree in Business, Marketing, or a related field (preferred).</li><li>3 years of relevant work experience in inside sales, customer service, or a similar role.</li></ul>Other Details: &#65279;Experience: &#65279;3+ years &#65279;&#65279;Location: Islamabad &amp; Karachi &#65279; &#65279;Apply at jobs@hrways.co (not com) &#65279;&#65279;About HR Ways: HR Ways is an award-winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide, ranging from the world's biggest SaaS Companies to the most competitive Startups. We have entities in Dubai, Canada, the US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more.Job Type: Full-timeWork Location: In person

Sales Coordinator (Females)

About the company: Looking for a Sales Coordinator (Female) for an IT Services and Consulting company. Specialties in Mail Server, Groupware, Mobility, Messaging, Unified Communication Server, VoIP, Cloud Services, collaboration, Hosted Email, and Team collaboration with 100+ employees.Job Summary: &#65279;*We are looking for a dynamic and driven Sales Coordinator (Female)* with relevant sales experience of 3 years to join our team. This role combines inside sales activities, client visits, and partner management. The ideal candidate should be enthusiastic, self-motivated, and adaptable, with a passion for sales and a strong ability to work independently.Key Responsibilities:<ul><li>Inside Sales &amp; Cold Calling: Conduct outbound calls to selected Enterprise clients and generate new business opportunities through cold calling.</li><li>Client Site Visits: If necessary, travel with the Manager Sales to client sites as required to build relationships, present solutions.</li><li>Partner Management: Maintain and nurture relationships with active partners to ensure satisfaction and engagement.</li><li>Sales Coordination &amp; Operations: Work closely with internal teams to coordinate and manage the operational aspects of the sales process, ensuring smooth order fulfillment, follow-ups, and timely delivery.</li><li>Reporting &amp; Documentation: Keep accurate records of sales activities, meetings, and outcomes in the CRM system, and provide regular updates to the Sales Manager.</li></ul>Skills &amp; Qualifications:<ul><li>3 years of experience in inside sales, Email solution selling, IT services selling, telemarketing, or business development, preferably in a B2B environment.</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal skills, with the ability to build and maintain professional relationships.</li><li>Self-motivated with a high level of initiative and drive.</li><li>Ability to manage multiple tasks and prioritize effectively.</li><li>Flexibility and willingness to travel as required.</li><li>Experience in sales operations or coordination is a plus.</li></ul>Education &amp; Experience:<ul><li>Bachelors degree in Business, Marketing, or a related field (preferred).</li><li>3 years of relevant work experience in inside sales, customer service, or a similar role.</li></ul>Other Details: &#65279;Experience: &#65279;3+ years &#65279;&#65279;Location: Islamabad &amp; Karachi &#65279; &#65279;Apply at jobs@hrways.co (not com) &#65279;&#65279;About HR Ways: HR Ways is an award-winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide, ranging from the world's biggest SaaS Companies to the most competitive Startups. We have entities in Dubai, Canada, the US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more.Job Type: Full-timePay: Rs150,000.00 - Rs170,000.00 per monthWork Location: In person

Business Development Exective (Females)

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Global Operations Specialist is responsible for analyzing the organization's sales performance and operational efficiency worldwide. This role involves supporting global sales teams and executives by providing detailed sales and market analysis, including pipeline assessment, forecasting, historical sales analysis, and market potential evaluation. Additionally, the specialist will play a crucial role in implementing and maintaining sales automation tools in various regions to enhance organizational value.
 
 
 
 What You Will Do As a Global Operations Specialist
 
 
 
 Employees employed in the role of Global Operations Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 Your Responsibilities Will Include, But Are Not Limited To
 
 
 
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 Coordinate with Partners and sales operations globally
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 Support global onboarding of partners and internal teams with tools, documentation, and process training.
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 Analyze trends and performance metrics to identify opportunities for efficiency and growth.
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 Manage global portals, ensuring updated catalog and prices
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 Provide daily operational support
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 Monitor invoicing and address payment delays
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 Deliver business intelligence through reporting and analysis
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 Build relationships with sales and corporate support leadership
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 Communicate frequently and effectively
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 Drive results and follow through
 </li>
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 Participate in calls for communication, improvement, and alignment
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
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 At least 5 years of Data Analyst, Business Intelligence, Financial Analyst, Operations Analyst
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 Experience in offshore/out-sourced environments, sales, business operations, or marketing with project coordination
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 Effective communication skills across all levels of business
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 Advanced Excel Skills in MS Office tools, especially Excel and Power Bi for advanced modeling and data analysis
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 Detail-oriented with high accuracy
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 Ability to work in a fast-paced environment and meet deadlines
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 Excellent customer service and account management skills
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 Strong analytical, problem-solving, and decision-making abilities
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 Neutral accent with good articulation and professional escalation management
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 Outstanding presentation and communication skills
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 Graduate &ndash; In any discipline.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
 
 
 We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
 
 
 Shift Timings: 8:00 P.M to 5:00 A.M (Pk time)
</div>

Global Operations Specialist

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