customer support specialist Jobs in New York

customer support specialist

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fulfillment specialist

it support specialist

marketing specialist

sales support specialist

Makonis

<div>
 
 
 Position Summary
 
 
 
 The Contractor will provide operational and analytical support for commercial contracts, pricing execution, and logistics operations under the guidance of the Sr. Director, Pricing and Contracting. This role focuses on enhancing team operational efficiency through accurate data processing and meticulous execution of tactical tasks.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 <ul>
 <li>
 
 Contract &amp; Pricing Support
 
 </li>
 </ul>
 
 Maintain and update the Commercial Pricing Master File to ensure all approved prices are accurately reflected in internal systems.
 
 
 Support the drafting and administrative review of commercial contracts, including organizing supporting exhibits and pricing addendums.
 
 <ul>
 <li>
 
 GTN (Gross-to-Net) support
 
 </li>
 </ul>
 
 Consolidate monthly/quarterly raw data for rebates and chargebacks from multiple stakeholders for financial accuracy.
 
 
 Conduct primary data validation using Excel functions to flag outliers or calculation errors before final settlement.
 
 <ul>
 <li>
 
 Operational Reporting &amp; Data Management
 
 </li>
 </ul>
 
 Aggregate sales and pricing data to generate standardized weekly/monthly performance reports for management review.
 
 
 Manage and improve Excel-based tracking tools to streamline data consolidation and enhance reporting accuracy.
 
 <ul>
 <li>
 
 Tactical Execution &amp; Departmental Coordination
 
 </li>
 </ul>
 
 Follow up on specific action items from internal meetings and ensure all administrative deliverables are completed on schedule.
 
 
 Liaise with relevant departments (Finance, Sales, Supply Chain, etc.) to gather necessary data for urgent pricing or logistics inquiries.
 
 
 
 
 
 
 Work Experience
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in Pharma/Biotech or related fields (Sales Support, Finance, Logistics).
 </li>
 <li>
 Experience in data-heavy administrative tasks and contract support.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Advanced Excel Skills (Required): Proficiency in VLOOKUP, Pivot Tables, and data organization.
 </li>
 <li>
 Meticulousness: Strong attention to detail in data entry and document review.
 </li>
 <li>
 Communication: Ability to clearly understand requests and coordinate effectively with relevant departments.
 </li>
 <li>
 Bilingual, Korean preferred.
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s Degree required in business or related field; advanced degrees, MBA, MS in business or related field is a plus.
 
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Analytical Rigor: Ability to process and validate large datasets with high accuracy using advanced Excel skills.
 </li>
 <li>
 Operational Excellence: Strong attention to detail in managing contract documentation and meeting strict deadlines.
 </li>
 <li>
 Collaborative Mindset: Effective communication skills to coordinate seamlessly with Finance, Sales, and Logistics teams.
 </li>
 <li>
 Adaptability: A flexible approach to supporting diverse tactical tasks within a fast-paced commercial environment.
 </li>
 </ul>
 
 
</div>

Excel VLOOKUP, Pivot Tables and Data Expert (Sales/Finance/Logistics) - Korean Bilingual

NFP Corp

<div>Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary of the Role: The Sales Assistant provides comprehensive administrative, operational, and client service support to the sales team, helping ensure the timely execution of sales activities and a high-quality client experience. This role is responsible for maintaining accurate records, supporting proposal and presentation development, coordinating schedules, and assisting with day-to-day sales operations. The Sales Assistant collaborates closely with cross-functional teams to support business development initiatives and strengthen client retention efforts.

Essential Duties and Responsibilities:
<div>
Sales Support &amp; Coordination
<ul>
<li>Support the sales team in preparing presentations, proposals, quotes, and meeting materials.</li>
<li>Maintain accurate and up-to-date CRM records, including client details and pipeline activity.</li>
<li>Coordinate meetings, calls, and follow-up actions to ensure timely communication.</li>
<li>Track proposal deadlines, RFP requirements, and other time-sensitive deliverables.</li>
</ul>
Client Service &amp; Communication
<ul>
<li>Serve as a point of contact for client inquiries, ensuring timely and professional responses.</li>
<li>Support client onboarding by preparing required documentation and coordinating internal hand-offs.</li>
<li>Collect and organize client information and documentation for proposals, renewals, and ongoing support.</li>
</ul>
Administrative &amp; Operational Support
<ul>
<li>Organize and maintain digital files, templates, and sales resources.</li>
<li>Prepare and distribute regular sales activity reports and performance metrics.</li>
<li>Coordinate logistics for sales meetings, client visits, and events.</li>
<li>Assist with expense reporting and travel coordination as needed.</li>
</ul>
Cross-Functional Collaboration
<ul>
<li>Partner with Marketing to support campaigns, collateral, and sales initiatives.</li>
<li>Collaborate with Operations, Finance, and Client Services to support sales and client needs.</li>
<li>Participate in team meetings and contribute to process improvements and operational efficiencies.</li>
</ul>
</div>Knowledge, Skills, and/or Abilities:
<ul>
<li>Strong organizational skills.</li>
<li>Excellent verbal and written communication.</li>
<li>Ability to manage multiple priorities.</li>
<li>Experience with CRM platforms preferred.</li>
<li>Professional, proactive, and customer-focused mindset.</li>
<li>Team-oriented and collaborative.</li>
<li>Reliable, accountable, and deadline-driven.</li>
<li>Professionalism with confidential information.</li>
<li>Desire to support business growth.</li>
</ul>
Education and/or Experience:
<ul>
<li>High school diploma required; bachelor&rsquo;s preferred.</li>
<li>1&ndash;3 years of administrative or sales support experience.</li>
<li>Experience in professional services, insurance, or financial services is a plus.</li>
</ul>
What We Offer:

We're proud to offer a competitive salary, PTO &amp; paid holidays, 401(k) with match, exclusive discount programs, health &amp; wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $60,000 &ndash; $75,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.</div>

Entry Level Sales Assistant - Brokers Support (Remote)

Jobot

<div>
 Want to learn more about this role and Jobot? Click our Jobot logo and follow
 
 our LinkedIn page!
 
 
 
 Job details:
 
 
 Sales Support &amp; Travel Administrator with Jobot Health! Join our Jobot team and help power Jobot&rsquo;s mission to put people in Good Jobs!
 
 
 
 This Jobot Job is hosted by: Alyssa Perkins
 
 Are you a fit? Easy Apply now by clicking the "Easy Apply" button
 
 and sending us your resume.
 
 Salary: $33 - $38 per hour
 
 
 
 
 
 A bit about us:
 
 
 
 
 What is Jobot Health?
 
 
 Jobot Health is a technology-driven locum tenens staffing firm that connects physicians and advanced practice providers with healthcare organizations nationwide. Our team partners with hospitals, health systems, and medical groups to help ensure they have the clinical coverage they need, while delivering a seamless experience for both providers and clients. We combine industry expertise, modern tools, and a service-focused approach to support successful assignments from start to finish.
 
 
 
 
 
 Why join us?
 
 
 
 
 This is an opportunity to join the Guardians of the Bots at Jobot!
 
 
 We utilize technology and culture to give you the ability to succeed, earn a great living and... get this...take every other Friday off. Yes, every other Friday.
 
 
 Why? Because culture matters here. You&rsquo;ll be a key contributor, bringing your A-game and delivering results as part of a collaborative, high-performing team. We operate on a 9/80 schedule - meaning you&rsquo;ll work a full 40 hours each week - but enjoy a 3-day weekend every other week. Work hard, stay fully engaged, and recharge with built-in balance.
 
 
 Medical, Dental, and Vision? We have executive-level coverage &ndash; PPO Platinum Plan. We pay 100% of your personal premium and 50% for your dependents.
 
 
 401k Plan? Yes!
 
 
 If you believe kindness, respect, and results are important attributes to a culture&hellip; Jobot could be a good fit for you. Apply and let&rsquo;s chat!
 
 
 
 
 
 Job Details
 
 
 
 
 Job Details:
 
 
 At Jobot Health, we strive to deliver exceptional experiences for the providers and healthcare organizations we serve. The Sales Support Administrator plays a critical role in supporting our recruiting and sales teams by coordinating provider travel, assisting with administrative tasks, and helping ensure assignments run smoothly from start to finish.
 
 
 This role works closely with recruiters, providers, and clients to coordinate travel arrangements, manage logistics, assist with communications, and support day-to-day operational needs. The ideal candidate is highly organized, service-oriented, and comfortable managing multiple priorities in a fast-paced environment.
 
 
 
 
 3 Things that are Needed for this Job:
 
 
 1. 2+ years of travel booking experience in the locum tenens staffing industry (experience coordinating travel, including flights, hotels, and ground transportation)
 
 2. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
 
 3. Excellent communication skills and a service-oriented mindset when working with providers, recruiters, and clients
 
 
 
 3 Things You will be Doing in this Job:
 
 
 1. Coordinating and managing a high volume of travel bookings for locum assignments
 
 2. Supporting recruiters with administrative tasks such as sending agreements, drafting confirmation letters, and ensuring timecards are submitted and approved
 
 3. Communicating with providers, recruiters, and internal teams to coordinate logistics and keep assignments running smoothly
 
 
 
 3 Things that You are GREAT at about this Job:
 
 
 1. Staying highly organized while managing multiple priorities with a strong attention to detail
 
 2. Communicating clearly and professionally with providers, recruiters, and clients
 
 3. Responding with urgency and solving problems quickly to keep assignments running smoothly
 
 
 
 
 More about our Jobot Health Operations team:
 
 
 The Jobot Health Operations team plays a critical role in supporting our recruiters, providers, and healthcare partners. Our team works in lockstep with our credentialing, finance, and accounting teams to ensure every assignment runs smoothly from start to finish. From coordinating logistics and supporting recruiters to helping manage the operational details behind each placement, our operations team helps create a seamless experience for both providers and clients.
 
 
 
 Where?
 
 
 This is a remote-first position open to candidates located within the United States. The Eastern Time Zone is preferred.
 
 
 Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
 
 
 
 
 Want to learn more about this role
 
 and Jobot?
 
 
 Click our Jobot logo and follow our LinkedIn page!\n
</div>

Sales Support Administrator

<div><div>OVERVIEW

A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility &ndash; and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide.

Across our organization, we're building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR. This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.</div><h3 class="jobSectionHeader">
Intro to Position</h3>

National Public Media (NPM) is the sponsorship subsidiary of NPR, working with brands, agencies, producers and broadcasters to develop campaigns that deliver on sponsor objectives while fueling the mission of public media. It serves as the exclusive sponsorship representative for the NPR network, which reaches 46 million people weekly across platforms, and designs multi-market campaigns with public media stations around the country. National Public Media is committed to excellence in audience research, measurement tools, product design and creative consultation and production for each of its brand and station partners.

National Public Media is looking for an experienced sales coordinator to join our New York City NPR sales office. The sales team represents NPR's radio, podcast, digital and events platforms. The ideal candidate has experience working in a fast-paced media sales or advertising agency environment, is curious about the media industry, detail-oriented, able to multi-task and has a proven ability to thrive under pressure.
<h3 class="jobSectionHeader">
Responsibilities</h3>
<ul><li>Supports the sales team in pre and post-sale activities by building proposals that utilize the full scope of NPM sponsorship products and platforms</li>
<li>Work alongside Account Executives to strategically address sponsor needs and campaign objectives</li>
<li>Creates pitch decks and supporting materials for proposals and meeting prep.</li>
<li>Assists sales team with pre-sale client prospecting and research.</li>
<li>Acts as primary point of contact for sponsor copy, including copywriting, obtaining client approvals, and routing internally for production</li>
<li>Assists sales team with database management, e.g., SalesForce and Trello</li>
<li>Track campaign performance and deliver post-campaign materials to clients including wrap reports, post logs, and performance studies</li>
<li>Liaise with internal teams (marketing, traffic, digital operations, finance) to ensure campaigns run smoothly and meet client expectations</li>
<li>Provides administrative support including coordinating conference calls, events, and meetings</li>
<li>Provides coverage for Account Executives by taking over assigned tasks, outstanding proposal requests, email response, etc.</li>
<li>Provide excellent client service by responding promptly to requests and resolving issues efficiently</li>
<li>Other special projects as assigned</li>
</ul>
The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.
<h3 class="jobSectionHeader">
Minimum Qualifications</h3>
<ul><li>2-3 Years' Experience in fast-paced media sales team support or in an advertising agency media department</li>
<li>Ability to meet tight deadlines and thrive under pressure</li>
<li>Excellent organizational and prioritization skills; must be able to act as primary support person on all orders for high-performing multi-member sales team</li>
<li>Strong written and verbal communication skills, as well as strong research, presentation and proofreading skills</li>
<li>Ability to collaborate with various departments across the company including Digital Ad Operations, Marketing, Traffic, Finance, etc.</li>
<li>Ability to learn new research database interfaces, CRM tools, etc.</li>
</ul><h3 class="jobSectionHeader">Education Requirements</h3>
<ul><li>Bachelor's degree or equivalent in work experience.</li>
</ul><h3 class="jobSectionHeader">Work Location &amp; Requirements</h3>
<ul><li>NPM Hybrid Permitted: This position is hybrid-permitted. Candidates in New York City will be considered for this position.</li>
</ul><h3 class="jobSectionHeader">Job Type</h3>
<ul><li>This is a full-time, non-exempt position.</li>
</ul><h3 class="jobSectionHeader">Compensation</h3>

Hourly Rate: The U.S. based anticipated hourly rate for this opportunity is $28.75 - $29.50 per hour. The range displayed reflects the minimum and maximum hourly rate NPR expects to provide for new hires for the position across all US locations.

NPM Benefits: NPR offers access to comprehensive benefits for NPM employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPM's benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPM employees.

Does this sound like you? If so, we want to hear from you.

#LI-Hybrid<div>
NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal &ndash; to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.

If you are a person with a disability needing assistance with the application process, please reach out to employeerelations@npr.org.

You may read NPR's privacy policy to learn about how NPR may handle information you submit with any application.

Want more NPR? Explore the stories behind the stories on our NPR Extra blog. Get social with NPR Extra on Facebook and Instagram. Find more career opportunities at NPR.org/careers.</div></div>

NPM Sales Coordinator, NYC

National Public Radio

<div><div>OVERVIEW

A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility &ndash; and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide.

Across our organization, we&rsquo;re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR. This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.</div><div><h3 class="jobSectionHeader">
Intro to Position</h3>

National Public Media (NPM) is the sponsorship subsidiary of NPR, working with brands, agencies, producers and broadcasters to develop campaigns that deliver on sponsor objectives while fueling the mission of public media. It serves as the exclusive sponsorship representative for the NPR network, which reaches 46 million people weekly across platforms, and designs multi-market campaigns with public media stations around the country. National Public Media is committed to excellence in audience research, measurement tools, product design and creative consultation and production for each of its brand and station partners.

National Public Media is looking for an experienced sales coordinator to join our New York City NPR sales office. The sales team represents NPR&rsquo;s radio, podcast, digital and events platforms. The ideal candidate has experience working in a fast-paced media sales or advertising agency environment, is curious about the media industry, detail-oriented, able to multi-task and has a proven ability to thrive under pressure.
<h3 class="jobSectionHeader">
Responsibilities</h3>
<ul><li>Supports the sales team in pre and post-sale activities by building proposals that utilize the full scope of NPM sponsorship products and platforms</li>
<li>Work alongside Account Executives to strategically address sponsor needs and campaign objectives</li>
<li>Creates pitch decks and supporting materials for proposals and meeting prep.</li>
<li>Assists sales team with pre-sale client prospecting and research.</li>
<li>Acts as primary point of contact for sponsor copy, including copywriting, obtaining client approvals, and routing internally for production</li>
<li>Assists sales team with database management, e.g., SalesForce and Trello</li>
<li>Track campaign performance and deliver post-campaign materials to clients including wrap reports, post logs, and performance studies</li>
<li>Liaise with internal teams (marketing, traffic, digital operations, finance) to ensure campaigns run smoothly and meet client expectations</li>
<li>Provides administrative support including coordinating conference calls, events, and meetings</li>
<li>Provides coverage for Account Executives by taking over assigned tasks, outstanding proposal requests, email response, etc.</li>
<li>Provide excellent client service by responding promptly to requests and resolving issues efficiently</li>
<li>Other special projects as assigned</li>
</ul>
The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.
<h3 class="jobSectionHeader">
Minimum Qualifications</h3>
<ul><li>2-3 Years&rsquo; Experience in fast-paced media sales team support or in an advertising agency media department</li>
<li>Ability to meet tight deadlines and thrive under pressure</li>
<li>Excellent organizational and prioritization skills; must be able to act as primary support person on all orders for high-performing multi-member sales team</li>
<li>Strong written and verbal communication skills, as well as strong research, presentation and proofreading skills</li>
<li>Ability to collaborate with various departments across the company including Digital Ad Operations, Marketing, Traffic, Finance, etc.</li>
<li>Ability to learn new research database interfaces, CRM tools, etc.</li>
</ul><h3 class="jobSectionHeader">Education Requirements</h3>
<ul><li>Bachelor's degree or equivalent in work experience.</li>
</ul><h3 class="jobSectionHeader">Work Location &amp; Requirements</h3>
<ul><li>NPM Hybrid Permitted: This position is hybrid-permitted. Candidates in New York City will be considered for this position.</li>
</ul><h3 class="jobSectionHeader">Job Type</h3>
<ul><li>This is a full-time, non-exempt position.</li>
</ul><h3 class="jobSectionHeader">Compensation</h3>

Hourly Rate: The U.S. based anticipated hourly rate for this opportunity is $28.75 - $29.50 per hour. The range displayed reflects the minimum and maximum hourly rate NPR expects to provide for new hires for the position across all US locations.

NPM Benefits: NPR offers access to comprehensive benefits for NPM employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPM&rsquo;s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPM employees.

Does this sound like you? If so, we want to hear from you.

#LI-Hybrid</div><div><div><div><div>
The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.</div></div>
NPR Pay Range
$28.75 - $29.50 USD</div></div><div>
NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal &ndash; to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.

If you are a person with a disability needing assistance with the application process, please reach out to employeerelations@npr.org.</div></div>

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. 
 
AWS is one of Amazon&rsquo;s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. 
 
AWS is seeking an experienced Senior Sales Specialist to help us establish AWS as the market leader for Amazon Connect - Amazon&rsquo;s Contact Center as a Service (CCaaS). This effort is in direct response to feedback from customers and seeks to address the daily pain points of meeting the high bar of delivering great customer service. This service will offer a compelling alternative for our customers when faced with multiple components, channels and vendors, managing long term commitments and very complex pricing models, and scaling based upon the specific needs of their businesses. This exciting service is part of the growing SaaS offerings from AWS such as Amazon Supply Chain and Clean Rooms. The ideal candidate will have enterprise sales experience in areas such as telecommunications, VoIP, CRM/ERP applications, call/contact center and/or the integration of these complex solutions, be a self-starter, and be willing to operate both tactically and strategically. As key team member in this fast growing, exciting space you will have the opportunity to help drive the growth and shape the future of a service category that will have a significant impact on our customers&rsquo; business. 
 
Key job responsibilities 
Your responsibilities will include building and managing a healthy sales pipeline focused on driving revenue, adoption, and market penetration. The ideal candidate will possess a proven track record and background that enables them to lead a sales effort that will include teaming with AWS Senior Enterprise Sales Representatives, Solutions Architects, Partners and engagements at the CxO level within the largest AWS accounts. The successful candidate will also possess a business background that enables them to drive an engagement and interact at the CxO/VP level, as well as a technical understanding that enables them to easily interact with developers and technical architects. You should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus. 
 
Key job responsibilities 
<ul><li>Drive revenue and market share for AWS.</li><li>Meet or exceed quarterly and annual revenue targets.</li><li>Develop and execute against a sales plan.</li><li>Maintain a robust sales pipeline.</li><li>Work with partners and OEM&rsquo;s to extend reach &amp; drive adoption of AWS solutions.</li><li>Manage contract negotiations along with the core sales organization.</li><li>Develop long-term strategic relationships with key accounts.</li><li>Ensure customer satisfaction.</li></ul> 
A day in the life 
Diverse Experiences 
 
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
Why AWS? 
 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Inclusive Team Culture 
 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. 
 
Mentorship &amp; Career Growth 
 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
 
Work/Life Balance 
 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve. 
 
About the team 
The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer&rsquo;s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>6+ years of B2B or enterprise sales with a focus on hunting new business experience</li><li>Bachelor's degree or above</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Master's degree or above in management, business administration, economics, engineering, marketing</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, IL, Chicago - 170,000.00 - 230,000.00 USD annually 
USA, MA, Boston - 170,000.00 - 230,000.00 USD annually 
USA, NY, New York - 187,000.00 - 252,900.00 USD annually 
USA, TX, Austin - 170,000.00 - 230,000.00 USD annually 
USA, TX, Dallas - 170,000.00 - 230,000.00 USD annually 
USA, WA, Seattle - 170,000.00 - 230,000.00 USD annually</div>

Principal Worldwide Specialist Sales, Amazon Connect (CXE), AWS

Edwards Lifesciences

<div>
 Make a meaningful difference to patients around the world. As a part of the Field Clinical Specialist team, you will be a critical part of delivering our patient focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products. Your knowledge of working within the hospital ecosystem, combined with our in-depth training program, will help develop you into an Edwards subject matter expert, so you can play your own part in transforming patient lives.
 
 
 Your challenge is to assist in creation and development of the THV Congenital Therapy market in a given territory. Additionally, you will partner with Territory Managers to provide comprehensive guidance on the use of the device, thereby enabling physicians and staff to reach expert proficiency and deliver positive patient outcomes. To be successful in your mission you will need advanced competence in interventional cardiology (specifically Congenital Therapies / Pulmonic valve), a high degree of technical knowledge, business savvy, combined with leadership and training abilities that promote trust, loyalty, and respect. In order to be considered for this role, you will need to have deep experiences in selling innovative products within the Congenital Cath lab.
 
 
 
 You will make an impact by
 
 :
 
 
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 Acquire a thorough working knowledge of the products/therapies and procedure, develop an extensive understanding of all their applications
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 Utilize acquired knowledge to educate physicians and staff to reach expert proficiency in the THV procedure to deliver positive patient outcomes
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 Attend implants, conduct device preparation and crimping of the THV system in each assigned case; consult with physicians to support them in reaching expert proficiency in the THV procedure to deliver positive patient outcomes; manage complaint handling process as needed
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 Supports cases outside of assigned region, on an as needed basis.
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 Partner with Territory Managers to develop the proper selection criteria for sites
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 Partner with the proctor and sales organization to plan and implement physician and support staff trainings
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 Collaborate with the Territory Manager on growing the THV therapy through therapy awareness programs
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 Advise Cardiologists and Surgeons in the patient selection process
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 The ability to travel up to 80%
 
 
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 What you will need (Required):
 
 
 
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 An associate&rsquo;s or equivalent in Nursing or related field, plus five (5) years of experience of previous related medical device, THV/TAVR, Cath Lab, or clinical experience in an acute care environment or equivalent work experience based on Edwards criteria required.
 
 
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 What else we look for (Preferred):
 
 
 
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 Previous experience with education and training in a clinical setting
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 Expert clinical skills specifically in cardiac surgery or interventional cardiology are strongly preferred; exceptional candidates with other relevant medical device clinical sales support experience will be considered including but not limited to CRM and Spine
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 A Sales skill-set that includes drive and self-motivation, strong interpersonal and communication skills, the ability to plan, organize, close and deliver, and the capacity to work autonomously
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 The ability to travel extensively (approx 70-80%) and the flexibility to easily change hats between technical and sales requirements
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 Candidates medically trained to the technician or nurse level are highly preferred
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 Exposure to Pediatric patients or procedures
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 A successful track record closing technical medical sales also a plus
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 Strong leadership skills and the ability to influence key decision makers
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 Excellent interpersonal skills, interfacing with multiple constituencies including cardiologists, support staff and sales in order to effectively build relationships with external customers and internal team members
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 Entrepreneurial spirit with a competitive drive, and a work ethic conducive to success
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 Initiative and follow-through on tasks, collaborative across different functions and extend your role beyond the expressed Clinical Specialist requirements
 
 
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 Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.
 
 
 For New York City, the base pay range for this position is $96,000 - $134,000 (highly experienced).
 
 
 The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.
 
 
 Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.
 
 
 
 COVID Vaccination Requirement
 
 
 
 Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.
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Field Clinical Specialist, Transcatheter Pulmonic Heart Valve

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Field Clinical Specialist, Transcatheter Pulmonic Heart Valve