property adjuster -inside (trainee) - meridian, id

virtual pharmaceutical sales representative

claim specialist - property field inspection

assistant technician (chimney and fireplace)

property adjuster -inside (trainee) - meridian, id Jobs in Boise

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auto damage appraiser

claim specialist - property field inspection Jobs in Boise

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customer service representative

senior claims representative physical damage remote

Ryder System

<div>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
Summary
The Claims Representative handles complex and mid-to-high exposure bodily injury and property damage claims under Ryder's self-administered liability program. This position investigates and adjusts claims, as well as directs defense counsel, independent adjusters, experts, and other vendors in the claims-handling processes.
Essential Functions
<ul><li>Investigates and adjusts claims, as well as directs outside defense counsel, independent adjusters, experts, and other vendors in the claim-handling processes.</li>
<li>Supervises outside vendors retained for investigations, cost containment, expert witnesses, and litigation management to ensure claims are being handled appropriately according to the applicable jurisdiction.</li>
<li>Alerts the Claims Manager to changes and proposed changes in laws that could impact Ryder s Liability program.</li>
<li>Assists Claims Manager in the identification of exposures and recommends solutions.</li>
<li>On-going interaction with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants.</li>
<li>Interacts with Law Department on significant cases, and updates field operations personnel on claims status.</li>
<li>Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments</li>
<li>Completes detailed and quality internal reports</li>
<li>Routinely interacts with primary and excess insurance carriers, and re-insurers on file meeting reporting thresholds.</li>
</ul>Additional Responsibilities
<ul><li>Performs other duties as assigned.</li>
</ul>Skills and Abilities
<ul><li>Demonstrated ability to handle mid to high exposure claims</li>
<li>Ability to build strong customer relationships</li>
<li>Strong commitment to the principles of customer focus</li>
<li>Effective interpersonal skills</li>
<li>Strong verbal and written communication skills</li>
<li>Comprehensive understanding of all relevant laws and regulations as well as related medical and legal terminology</li>
<li>Requires strong claim technical skills</li>
<li>Superior negotiation skills and ability to deal effectively with claimants and plaintiff attorneys</li>
</ul>Qualifications
<ul><li>Bachelor's degree required in a related field</li>
<li>Five (5) years or more experience in Casualty Claims required</li>
</ul>DOT Regulated: No
Job Category: Risk Management
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
$70,000.00
Maximum Pay Range:
$73,000.00
Benefits Information :
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=4022345&amp;hashed=256118533) to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .
Current Employees :
If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd</div>

Senior Claims Representative Physical Damage - REMOTE

Touchstone Group LLC

Position OverviewWe are seeking an experienced Auto Damage Appraiser to inspect vehicle damage by photos and occasional field inspection and prepare repair estimates for insurance claims. The ideal candidate has a background in auto claims, collision repair estimating, or vehicle damage inspection and is proficient in industry estimating platform CCC ONE.This role requires strong attention to detail, knowledge of vehicle repair procedures, and the ability to communicate effectively with repair facilities, claim representatives, and vehicle owners.Key Responsibilities<ul><li>Inspect vehicle damage via photo estimating with occasional field inspections</li><li>Prepare accurate repair estimates using CCC ONE</li><li>Determine repair vs. total loss when appropriate</li><li>Review repair estimates submitted by collision repair facilities</li><li>Negotiate repair costs and procedures with body shops</li><li>Document damage and upload photos and reports into claim systems</li><li>Maintain compliance with insurance carrier guidelines and state regulations</li><li>Provide timely claim updates and estimate revisions when needed</li></ul>Required QualificationsTo be considered, applicants must have at least one of the following backgrounds:<ul><li>Auto Damage Appraiser or Auto Claims Adjuster experience</li><li>Collision repair estimator experience</li><li>Independent vehicle damage inspection experience</li></ul>Additional requirements:<ul><li>Experience using CCC ONE</li><li>Knowledge of collision repair methods and vehicle construction</li><li>Strong negotiation and communication skills</li><li>Valid driver&rsquo;s license and reliable transportation (for field roles)</li></ul>Preferred Qualifications<ul><li>I-CAR certification</li><li>ASE certification (collision repair or estimating)</li><li>Prior experience working with insurance carriers or independent appraisal firms</li><li>Experience with total loss evaluation systems</li></ul>Important Applicant NoteApplicants without auto damage estimating or collision repair experience may not be considered for this position.Pay: $55,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Auto Damage Appraiser

Allstate

<div>
 At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
 
 
 
 Job Description
 
 
 
 
 A day in the life of an inside Property Adjuster, and what it takes to do the job!
 
 
 
 As a Moderate Inside Property Adjuster, you will provide exceptional service to our policyholders. Working remotely from your home office, your primary responsibility will involve virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately. You will be interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration. This communication will take place through different channels, including voice calls, email, and text messages. This role places a particular focus on water losses, ensuring that our customers receive the highest level of support and resolution for these specific claims.
 
 
 
 
 
 You'll wear a few hats that will require a level of experience:
 
 
 
 <ul>
 <li>
 The Customer Service Expert &ndash;you&rsquo;ll live into Allstate&rsquo;s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim. You lead with empathy, always.
 </li>
 <li>
 The Investigator &ndash; you&rsquo;ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
 </li>
 <li>
 The Effective Communicator &ndash; you&rsquo;ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You&rsquo;ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.
 </li>
 <li>
 The Negotiator &ndash; You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.
 </li>
 <li>
 The Problem Solver &ndash;you&rsquo;ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
 </li>
 <li>
 The Recorder &ndash; you&rsquo;ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You&rsquo;ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.
 
 
 </li>
 </ul>
 
 
 
 Schedule:
 
 
 
 <ul>
 <li>
 Office Address - 1120 S Rackham Way Suite 300 Meridian, ID.
 </li>
 <li>
 This position will start off being 100% in office until after production. Once succeeding in position this role will transition into a hybrid role of Monday -Wednesday in office, Thursday &amp; Friday working remote.
 </li>
 <li>
 Monday &ndash; Friday; 8 am - 5 pm with rotational Saturday duty.
 </li>
 <li>
 This role involves taking care of customers in their times of need. As a result, you must be willing to work some weekends and extended hours if necessary.
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 1+ years of previous customer service experience required.
 </li>
 <li>
 Previous industry experience is highly desired.
 </li>
 <li>
 Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.
 </li>
 <li>
 Ability to assess property damages and accurately determine claim coverage.
 </li>
 <li>
 Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
 </li>
 <li>
 Ability to work independently and manage time efficiently in a virtual work environment.
 </li>
 <li>
 Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.
 </li>
 <li>
 Residency within the Meridian, ID area is required
 
 
 </li>
 </ul>
 
 
 
 You&rsquo;re provided with comprehensive training:
 
 
 
 <ul>
 <li>
 The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work.
 </li>
 <li>
 Ongoing training opportunities for continuous improvement happen regularly on the job.
 
 
 </li>
 </ul>
 
 Notice of Licensing Requirement:
 
 
 
 <ul>
 <li>
 As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.
 </li>
 <li>
 If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
 
 
 </li>
 </ul>
 
 
 
 Sign On Bonus:
 
 
 
 You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.  This could include Home Resident Property &amp; Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
 
 
 <ul>
 <li>
 Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.
 
 
 </li>
 </ul>
 
 
 
 Allstate Benefits:
 
 
 
 <ul>
 <li>
 Being a part of Allstate means you receive a benefits package from Day 1 of employment.  This includes time off, healthcare, retirement, and more.  That is why as an Allstater, you&rsquo;ll enjoy a Total Rewards package that includes:
 </li>
 <li>
 Competitive pay with needed support for continuous development and career advancement.
 </li>
 <li>
 Flexibility in scheduling and a time off policy that helps support your work/life balance.
 </li>
 <li>
 Initial and ongoing training to get you proficient in your new role.
 </li>
 <li>
 Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit: www.allstategoodlife.com to learn more.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 Active Listening, Communication, Critical Thinking, Customer Service, Empathy, Multitasking, Time Management, Working Independently
 
 
 
 Compensation
 
 
 
 Compensation offered for this role is $54,000 - $84,000 and is based on experience and qualifications.
 
 
 The candidate(s) offered this position will be required to submit to a background investigation.
 
 
 
 Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
 
 
 
 Allstate generally does not sponsor individuals for employment-based visas for this position.
 
 
 Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
 
 
 For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance.
 
 
 For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
 
 
 To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
 
 
 To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
 
 
 It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
 
 
</div>

Property Adjuster -Inside (Trainee) - Meridian, ID

Allstate Insurance

<div>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
A day in the life of an inside Property Adjuster, and what it takes to do the job!
As a Moderate Inside Property Adjuster, you will provide exceptional service to our policyholders. Working remotely from your home office, your primary responsibility will involve virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately. You will be interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration. This communication will take place through different channels, including voice calls, email, and text messages. This role places a particular focus on water losses, ensuring that our customers receive the highest level of support and resolution for these specific claims. 
You'll wear a few hats that will require a level of experience:<ul><li>
The Customer Service Expert &ndash;you&rsquo;ll live into Allstate&rsquo;s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim. You lead with empathy, always.</li><li>
The Investigator &ndash; you&rsquo;ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.</li><li>
The Effective Communicator &ndash; you&rsquo;ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You&rsquo;ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.</li><li>
The Negotiator &ndash; You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.</li><li>
The Problem Solver &ndash;you&rsquo;ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.</li><li>
The Recorder &ndash; you&rsquo;ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You&rsquo;ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.</li></ul> 
Schedule:<ul><li>
Office Address - 1120 S Rackham Way Suite 300 Meridian, ID.</li><li>
This position will start off being 100% in office until after production. Once succeeding in position this role will transition into a hybrid role of Monday -Wednesday in office, Thursday &amp; Friday working remote.</li><li>
Monday &ndash; Friday; 8 am - 5 pm with rotational Saturday duty.</li><li>
This role involves taking care of customers in their times of need. As a result, you must be willing to work some weekends and extended hours if necessary.</li></ul>
Preferred Qualifications:<ul><li>
1+ years of previous customer service experience required.</li><li>
Previous industry experience is highly desired.</li><li>
Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.</li><li>
Ability to assess property damages and accurately determine claim coverage.</li><li>
Excellent negotiation and communication skills to interact with customers and stakeholders remotely.</li><li>
Ability to work independently and manage time efficiently in a virtual work environment.</li><li>
Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.</li><li>
Residency within the Meridian, ID area is required</li></ul> 
You&rsquo;re provided with comprehensive training:<ul><li>
The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work.</li><li>
Ongoing training opportunities for continuous improvement happen regularly on the job.</li></ul>
Notice of Licensing Requirement:<ul><li>
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.</li><li>
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.</li></ul> 
Sign On Bonus:
You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property &amp; Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.<ul><li>Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.</li></ul> 
Allstate Benefits:<ul><li>
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you&rsquo;ll enjoy a Total Rewards package that includes:</li><li>
Competitive pay with needed support for continuous development and career advancement.</li><li>
Flexibility in scheduling and a time off policy that helps support your work/life balance.</li><li>
Initial and ongoing training to get you proficient in your new role.</li><li>
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit: www.allstategoodlife.com to learn more. #LI-TW1</li></ul>
Skills
Active Listening, Communication, Critical Thinking, Customer Service, Empathy, Multitasking, Time Management, Working Independently
Compensation
Compensation offered for this role is $54,000 - $84,000 and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance. 
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</div>

VXI Global Solutions

<div>Job Description<div>
It's fun to work in a company where people truly BELIEVE in what they are doing! 
 
We're committed to bringing passion and customer focus to the business.
 
 
Spanish Bilingual Healthcare Call Center Representative
 
Location: Remote (Virtual Environment)
 
Company: Trusted Leader in Healthcare Services
 
 
Are you fluent in both Spanish and English? Do you have a passion for delivering exceptional customer service and helping others navigate their healthcare options? If so, we want to hear from you!
 
 
As a Spanish Bilingual Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they maximize the benefits of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, you will deliver extraordinary service while building trust and rapport with current and prospective members. 
 
What You'll Be Doing: 
<ul><li>
Customer Interactions: 
<ul><li>
Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.</li><li>
Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.</li></ul></li></ul><ul><li> 
Quality Service: 
<ul><li>
Uphold the organization's philosophy of extraordinary customer relations.</li><li>
Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.</li></ul></li></ul><ul><li> 
Problem Resolution: 
<ul><li>
Analyze and evaluate customer issues to initiate and coordinate service recovery measures.</li><li>
Document all member interactions meticulously following established procedures.</li></ul></li></ul><ul><li> 
Healthcare Knowledge 
<ul><li>
Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).</li><li>
Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.</li></ul></li></ul><ul><li> 
Operational Excellence 
<ul><li>
Leverage a thorough understanding of company policies and processes to meet customer needs effectively.</li><li>
Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.</li></ul></li></ul><ul><li> 
Performance Metrics: 
<ul><li>
Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.</li></ul></li></ul><ul><li> 
Compliance and Ethics: 
<ul><li>
Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.</li><li>
Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.</li></ul></li></ul><ul><li> 
Tools and Systems:
 
<ul><li>Use multiple systems/screens while assisting callers effectively</li><li>
Navigate CRM, EMR/EHR, and ticketing platforms effectively</li></ul></li></ul> 

What You Bring: 
<ul><li>
Experience: 
<ul><li>
Fluency in both Spanish and English (spoken and written) is required.</li><li>
Minimum of two (2) years of customer service or healthcare member-interaction experience.</li><li>
Previous call center experience and/or prior experience in the health insurance industry (preferred).</li></ul></li></ul><ul><li> 
Education: 
<ul><li>
High School Diploma or GED required.</li></ul></li></ul><ul><li> 
Skills: 
<ul><li>
Outstanding written and verbal communication skills.</li><li>
Proven analytical and problem-solving abilities.</li><li>
Ability to respond concisely and clearly to customer queries.</li><li>
Strong critical thinking and problem-solving skills.</li><li>
Typing speed of at least 35 WPM with a 5% or lower error rate.</li></ul></li></ul> 

Success Factors for Working from Home
 
<ul><li>To thrive in this remote role, you'll need:</li></ul><ul><li>
Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.</li></ul><ul><li>
Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.</li></ul><ul><li>
Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.</li></ul><ul><li>
Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.</li></ul><ul><li>
Tech-Savvy: Comfort with technology and ability to learn new systems quickly.</li></ul><ul><li>
Self-motivation &amp; Independence: Ability to stay productive and manage your time effectively in a remote environment.</li></ul><ul><li>
Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.</li></ul><ul><li>
Adaptability: Ability to adapt to changing technologies and procedures while working remotely.</li></ul> 

What You Will Get: 
<ul><li>
Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.</li><li>
Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.</li><li>
Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.</li><li>
Career Growth: Abundant advancement opportunities within the organization.</li><li>
Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.</li><li>
Unique Perks: 
<ul><li>
Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).</li><li>
Referral for Life Program&trade;: Earn residual bonuses for referring employees who join the team and remain with the company.</li></ul></li></ul> 

Join Our Team: 
 
If you are a motivated Spanish-English bilingual professional who wants to make a meaningful impact in the lives of others, we encourage you to apply! Start a rewarding career where your language skills, dedication, and customer service expertise will help shape the future of healthcare services.
 
 
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div><div><div>
Original Title: US Virtual - Spanish Bilingual Healthcare Call Center Representative</div><div>
Req Id: R26_02314_16</div><div>
Posted At: Sat Apr 11 2026 00:00:00 GMT+0000 (Coordinated Universal Time)</div></div></div>
 <div></div><div><div><div>Customer Service</div></div><div></div><div><div>
Full Time</div></div><div></div><div><div>
Boise, Idaho, United States</div></div></div>

US Virtual - Spanish Bilingual Healthcare Call Center Representative

State Farm

<div>Overview:
<div>
Being good neighbors &ndash; helping people, investing in our communities, and making the world a better place &ndash; is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!</div>
Grow Your Skills, Grow Your Potential:
<div></div>
Responsibilities:
<div>
Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.
</div><div>We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.
</div><div>Key Responsibilities:</div><ul><li>
Conduct on-site inspections and assessments of property damages for both residential and commercial claims</li><li>
Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently</li><li>
May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions</li><li>
Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally</li><li>
Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process</li><li>
Investigate and adjust both personal and commercial property claims with exposures up to $500,000</li><li>
Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations</li><li>
Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines</li></ul><div>
Where you'll work: This position is located in Boise, Idaho. Competitive candidates should reside within one of the listed zip codes and will service this same territory:</div><div>
83547 83602 83547 83602 83605 83607 83610 83611 83612 83615 83616 83617 83619 83622 83624 83626 83627 83628 83629 83631 83632 83633 83634 83636 83637 83638 83639 83641 83642 83643 83644 83645 83646 83648 83650 83651 83654 83655 83656 83657 83660 83661 83666 83669 83670 83671 83672 83676 83677 83686 83687 83702 83703 83704 83705 83709 83713 83714</div><div></div><div> 
This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.</div><div>
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.
</div>Qualifications:
<div>
Competitive candidates must demonstrate:</div><ul><li>
Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims</li><li>
Strong knowledge of property insurance policies, coverage and claim handling practices</li><li>
Knowledge of both residential and commercial building construction</li><li>
Familiarity with local regulations and compliance requirements in your assigned territory</li><li>
Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders</li><li>
Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus</li><li>
Proven ability to assess damages, estimate repair costs, and negotiate settlements</li><li>
Detail-oriented with strong organizational and analytical skills</li><li>
Proficient in using claims management software and other relevant tools</li><li>
Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces</li><li>
May be required to complete Rope and Harness Safety Training.</li><li>
A valid driver's license is required</li></ul><div>
Preferred:</div><ul><li>
Bachelor's Degree in a related field or equivalent work experience</li><li>
Experience in handling complex or high-value claims</li><li>
Construction background</li><li>
Water mitigation inspection experience</li><li>
Xactimate, XactContents</li></ul><div>
Additional Details:</div><ul><li>
Employees must successfully complete all required training, including applicable licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).</li><li>
State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing</li></ul>
Our Benefits:
<div>
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!</div> 
<div></div><ul><li>
Potential starting salary range: $59,059.65- $90,000.00 annually</li><li><ul><li>
Starting salary will be based on skills, background, and experience</li><li>
High end of the range limited to applicants with significant relevant experience</li></ul></li><li>
Potential yearly incentive pay up to 15% of base salary</li></ul><div> 
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!</div><div></div><ul><li> 
Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.</li><li>
Stay Well! Focus on you and your family&rsquo;s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!</li><li>
Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.</li><li>
Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!</li><li>
Take a Little &ldquo;You&rdquo; Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!</li><li>
Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.</li><li>
Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.</li></ul><div></div><div> 
Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!</div></div>

Claim Specialist - Property Field Inspection

St. Luke's Health System

<div><div>At St. Luke&rsquo;s, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke&rsquo;s is truly a great place to work.</div><div></div><div> 
Remote work can be supported in Idaho only, per Idaho adjuster rules.</div><div></div><div> 
The Sr. Claims Examiner is responsible for the investigation and administration of St. Luke&rsquo;s Health System Employee workers&rsquo; compensation claims. 
 
What You&rsquo;ll Do: 
<ul><li>Lead complex claim management - Oversee a portfolio of workers&rsquo; compensation claims, including sophisticated occupational disease cases requiring in-depth analysis of pre-existing medical conditions, environmental exposures, and causation.</li><li>Drive compensability decisions - Conduct comprehensive investigations, leveraging policy interpretation, regulatory research, court rulings, and collaboration with employees, medical providers, employers, and legal counsel to make well-supported determinations.</li><li>Own financial stewardship - Establish and proactively manage claim reserves, ensuring accurate forecasting and responsible cost management.</li><li>Deliver exceptional case oversight - Maintain current, well-documented claim files through consistent communication and proactive follow-up with all stakeholders.</li><li>Ensure accurate benefit administration - Calculate and issue time-loss and impairment benefits, file required state documentation in compliance with Idaho Workers&rsquo; Compensation Law, and authorize appropriate medical payments.</li><li>Influence settlement strategy - Analyze exposure and provide thoughtful recommendations on lump sum settlements; negotiate settlements within delegated authority and in partnership with leadership.</li><li>Maximize recovery opportunities - Identify and pursue third-party recovery opportunities to mitigate claim costs when applicable.</li><li>Contribute to workplace safety insights - Partner with the Safety Officer to identify trends, serious injuries, and occupational disease patterns, helping drive preventative and corrective measures.</li></ul>
 
Qualifications: 
<ul><li>Bachelor's Degree or experience in lieu of</li><li>4 years' relevant experience</li><li>Independent Adjuster's License</li></ul></div></div>

Senior Claims Examiner

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