auto damage appraiser

claim specialist - property field inspection Jobs in Boise

claim specialist property field inspection

State Farm

<div>Overview:
<div>
Being good neighbors &ndash; helping people, investing in our communities, and making the world a better place &ndash; is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!</div>
Grow Your Skills, Grow Your Potential:
<div></div>
Responsibilities:
<div>
Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.
</div><div>We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.
</div><div>Key Responsibilities:</div><ul><li>
Conduct on-site inspections and assessments of property damages for both residential and commercial claims</li><li>
Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently</li><li>
May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions</li><li>
Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally</li><li>
Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process</li><li>
Investigate and adjust both personal and commercial property claims with exposures up to $500,000</li><li>
Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations</li><li>
Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines</li></ul><div><b>
Where you'll work:</b> This position is located in <b>Boise, Idaho</b>. Competitive candidates should reside within one of the listed zip codes and will service this same territory:</div><div>
83547 83602 83547 83602 83605 83607 83610 83611 83612 83615 83616 83617 83619 83622 83624 83626 83627 83628 83629 83631 83632 83633 83634 83636 83637 83638 83639 83641 83642 83643 83644 83645 83646 83648 83650 83651 83654 83655 83656 83657 83660 83661 83666 83669 83670 83671 83672 83676 83677 83686 83687 83702 83703 83704 83705 83709 83713 83714</div><div></div><div><br>
This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.</div><div>
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.
</div>Qualifications:
<div>
Competitive candidates must demonstrate:</div><ul><li>
Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims</li><li>
Strong knowledge of property insurance policies, coverage and claim handling practices</li><li>
Knowledge of both residential and commercial building construction</li><li>
Familiarity with local regulations and compliance requirements in your assigned territory</li><li>
Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders</li><li>
Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus</li><li>
Proven ability to assess damages, estimate repair costs, and negotiate settlements</li><li>
Detail-oriented with strong organizational and analytical skills</li><li>
Proficient in using claims management software and other relevant tools</li><li><b>
Physical agility to allow for:</b> frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces</li><li>
May be required to complete Rope and Harness Safety Training.</li><li>
A valid driver's license is required</li></ul><div>
Preferred:</div><ul><li>
Bachelor's Degree in a related field or equivalent work experience</li><li>
Experience in handling complex or high-value claims</li><li>
Construction background</li><li>
Water mitigation inspection experience</li><li>
Xactimate, XactContents</li></ul><div>
Additional Details:</div><ul><li>
Employees must successfully complete all required training, including applicable licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).</li><li>
State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing</li></ul>
Our Benefits:
<div>
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!</div><br>
<div></div><ul><li>
Potential starting salary range: $59,059.65- $90,000.00 annually</li><li><ul><li>
Starting salary will be based on skills, background, and experience</li><li>
High end of the range limited to applicants with significant relevant experience</li></ul></li><li>
Potential yearly incentive pay up to 15% of base salary</li></ul><div><b><br>
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!</b></div><div></div><ul><li><b><br>
Get Paid!</b> On top of our competitive pay, you are eligible for an annual raise and bonus.</li><li><b>
Stay Well!</b> Focus on you and your family&rsquo;s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!</li><li><b>
Develop and Grow!</b> Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.</li><li><b>
Plan Ahead!</b> Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!</li><li><b>
Take a Little &ldquo;You&rdquo; Time!</b> You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!</li><li><b>
Give Back!</b> We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.</li><li><b>
Finish Strong!</b> Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.</li></ul><div></div><div><b><br>
Visit our </b><b>State Farm Careers</b><b> page for more information on our </b><b>benefits</b><b>, </b><b>locations</b><b>, and the </b><b>hiring process</b><b> of joining the State Farm team!</b></div></div>

Claim Specialist - Property Field Inspection

Touchstone Group LLC

<p><b>Position Overview</b></p><p>We are seeking an <b>experienced Auto Damage Appraiser</b> to inspect vehicle damage by photos and occasional field inspection and prepare repair estimates for insurance claims. The ideal candidate has a background in <b>auto claims, collision repair estimating, or vehicle damage inspection</b> and is proficient in industry estimating platform <b>CCC ONE</b>.</p><p>This role requires strong attention to detail, knowledge of vehicle repair procedures, and the ability to communicate effectively with repair facilities, claim representatives, and vehicle owners.</p><p>Key Responsibilities</p><ul><li>Inspect vehicle damage via photo estimating with occasional field inspections</li><li>Prepare accurate repair estimates using <b>CCC ONE</b></li><li>Determine repair vs. total loss when appropriate</li><li>Review repair estimates submitted by collision repair facilities</li><li>Negotiate repair costs and procedures with body shops</li><li>Document damage and upload photos and reports into claim systems</li><li>Maintain compliance with insurance carrier guidelines and state regulations</li><li>Provide timely claim updates and estimate revisions when needed</li></ul><p>Required Qualifications</p><p>To be considered, applicants <b>must have at least one of the following backgrounds:</b></p><ul><li>Auto Damage Appraiser or <b>Auto Claims Adjuster experience</b></li><li><b>Collision repair estimator experience</b></li><li>Independent vehicle damage inspection experience</li></ul><p>Additional requirements:</p><ul><li>Experience using <b>CCC ONE</b></li><li>Knowledge of collision repair methods and vehicle construction</li><li>Strong negotiation and communication skills</li><li>Valid driver&rsquo;s license and reliable transportation (for field roles)</li></ul><p>Preferred Qualifications</p><ul><li><b>I-CAR certification</b></li><li><b>ASE certification (collision repair or estimating)</b></li><li>Prior experience working with insurance carriers or independent appraisal firms</li><li>Experience with total loss evaluation systems</li></ul><p>Important Applicant Note</p><p>Applicants without <b>auto damage estimating or collision repair experience</b> may not be considered for this position.</p><p>Pay: $55,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Auto Damage Appraiser

Boise Chimney Company

<p><b>How to Apply</b></p><p>Email: <b>BoiseChimney@gmail.com</b></p><p>Please include these 2 things:</p><ul><li>A brief introduction explaining why you&rsquo;re a good fit</li><li>A <b>one-page resume</b></li></ul><p><b>Hiring Process</b></p><ul><li>Resume review</li><li>Short Zoom interview (5-10 minutes) if selected to continue the hiring process</li><li>In-person interview</li><li>We will then ask for references who we can contact to confirm you were/are an excellent candidate for this position!</li></ul><p>We aim to make a hiring decision within <b>1&ndash;2 weeks</b>.</p><p>Final candidates will complete:</p><ul><li>Reference checks</li><li>Background check</li><li>Drug screening</li></ul><p><b>Job Overview</b></p><p>We are a growing local chimney and fireplace service company seeking a reliable, hardworking <b>Assistant Technician</b> to join our team.</p><p>This is an excellent opportunity for someone who enjoys hands-on work, working outdoors, and learning a skilled trade. You&rsquo;ll work alongside a Lead Technician assisting with chimney cleanings, inspections, repairs, and fireplace services&mdash;helping keep our customers&rsquo; homes safe. We are willing to train the right person who demonstrates a strong work ethic, positive attitude, and a willingness to learn.</p><p>This role offers a clear path for advancement, with increasing responsibility and performance- based earnings as your skills grow.</p><p><b>Schedule</b></p><p>Full-Time</p><p>Monday &ndash; Friday, 7:30 AM &ndash; 4:30 PM</p><ul><li>Occasional weekend work available</li></ul><p><b>Compensation &amp; Growth</b></p><p>$25/hour base pay</p><ul><li>Performance and Bonus pay</li><li>Profit sharing opportunities</li><li>Clear advancement path (Assistant Technician &rarr; Technician &rarr; Lead Technician)</li></ul><p>We reward strong performance and accountability. This is a high-standard environment focused on safety, growth and results.</p><p><b>Benefits</b></p><ul><li>Health insurance reimbursement (QSEHRA)</li><li>Paid holidays</li><li>Paid time off</li><li>Paid training and ongoing professional development</li></ul><p><b>Key Responsibilities</b></p><p><b>Chimney Cleaning &amp; Maintenance</b></p><ul><li>Clean chimneys, fireplaces, flues, and venting systems using specialized tools</li><li>Remove soot, creosote, debris, and obstructions (e.g., nests)</li><li>Protect customer homes using drop cloths, shoe covers, and proper containment methods</li></ul><p><b>Inspection &amp; Assessment</b></p><ul><li>Assist with Level 1, 2, and 3 chimney inspections</li><li>Identify structural issues, leaks, and drafting problems</li><li>Ensure systems meet safety and building code standards</li></ul><p><b>Customer Interaction</b></p><ul><li>Communicate directly with homeowners</li><li>Clearly explain findings, recommended repairs, and maintenance</li><li>Provide guidance on fire safety and proper appliance use</li></ul><p><b>Repair &amp; Installation Support</b></p><ul><li>Assist with masonry repairs, damper replacement, and chimney cap installation</li><li>Chimney flue relining and appliance installations</li><li>A large variety of work associated with chimneys and fireplace/stoves</li></ul><p><b>Documentation &amp; Safety</b></p><ul><li>Accurately document work, inspections, and invoices</li><li>Follow all company safety protocols at all times</li></ul><p><i>Responsibilities will expand as you grow within the company.</i></p><p><b>Qualifications</b></p><p><b>Experience</b></p><ul><li>1+ year in chimney, construction, HVAC, or related field preferred</li><li>Entry-level candidates welcome (training provided)</li></ul><p><b>Skills &amp; Requirements</b></p><ul><li>Comfortable working at heights and on roofs</li><li>Ability to work in confined spaces occasionally (attics, crawl spaces)</li><li>Able to lift and carry equipment (75 pounds)</li><li>Strong attention to detail and cleanliness</li><li>Good communication and customer service skills</li><li>Valid driver&rsquo;s license and insurable driving record required (assistant techs do most of the daily driving of company vehicles).</li></ul><p><b>Work Standards &amp; Expectations</b></p><p>Safety is non-negotiable</p><ul><li>Failure to follow safety protocols will result in disciplinary action and may lead to termination. -Everyone goes home safely!</li><li>We wear helmets on all roofs, scaffolding... etc.</li><li>No smoking or vaping in company vehicles, on company property, or around customers property</li><li>Ongoing paid training is part of the job (daily/weekly/monthly)</li><li>Earning industry related certifications is required for continued employment. The company pays for your certifications as long as you pass the tests.</li></ul><p>We look forward to hearing from you!</p><p>Pay: From $25.00 per hour</p><p>Benefits:</p><ul><li>On-the-job training</li><li>Paid time off</li><li>Profit sharing</li><li>Tools provided</li></ul><p>Work Location: In person</p>

Assistant Technician (Chimney and Fireplace)

Leyline Advocates, LLC

<p>Leyline Advocates Mental Health is looking for a CBRS specialist to work with adults and children with mental illnesses. Must be willing to work with English-speaking clients, as well as refugees with limited or no English skills (interpreters provided). Most appointments will be in-person in the community.</p><p>Very flexible schedule. Schedule will be centered around late afternoons, evenings and/or weekends to cover times when children are not in school.</p><p>Prior experience with providing CBRS is preferred. This position is paperwork intensive.</p><p>Must have bachelor's degree. Degree must be in psychology or a health and human service field. Recommended that you have a laptop computer that can be used on the job.</p><p>Benefits available including dental insurance, paid vacation, paid holidays, mileage reimbursement, bonuses. .</p><p>Job Types: Full-time, Part-time</p><p>Pay: $24.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Mileage reimbursement</li><li>Paid time off</li></ul><p>Ability to Commute:</p><ul><li>Boise, ID 83705 (Required)</li></ul><p>Work Location: In person</p>

CBRS Mental Health Specialist - part time

City of Boise, ID

<div><div><div><h2 class="jobSectionHeader"><b>Summary Statement</b></h2></div>
<div><p>Serve on the front lines of public safety by responding to calls for service and supporting critical investigations across the Boise community. As a <b>Community Service Officer II</b> you&rsquo;ll document incidents, collect and process evidence, and collaborate closely with officers, detectives, and forensic teams to help move cases forward with accuracy and care.</p><p><b><br>
Why the City of Boise?</b></p><p>
The benefits are real and among the best in the Treasure Valley:</p><ul><li>
Zero-premium medical coverage for you and your family!</li><li>
PERSI retirement plus employer-matched 401(k)/457b.</li><li>
10 hours vacation/month (grows with tenure), 12 paid holidays, and 8 hours sick leave/month.</li><li>
10 weeks paid parental leave.</li><li>
$500 annual wellbeing incentive.</li><li>
Tuition reimbursement and free local bus pass.</li><li>
Basic life and long-term disability insurance at no cost.</li></ul><br>
<b><i>
To ensure internal equity and alignment with the approved budget for this position, offers are made within the posted hiring range. Although the hiring range is fixed, employees receive an exceptional benefits and total rewards package that enhances the overall value of employment with the City of Bois</i></b><b>e.</b><br>
<br>
<b><i>Disclaimer: </i></b><i>This job posting may close earlier than the listed closing date. If this occurs, a minimum of 24 hours&rsquo; notice will be provided prior to closing.</i></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><ul><li>Handles moderately complex issues and problems and refers more complex issues to higher-level staff. Is capable of performing all the duties of a Community Service Officer - I (CSO) and provides team support and training, as needed. Provide training, mentoring and coaching to CSO - I, including field training.</li><li>
Responds to various requests for service that include non-emergency and higher-priority responses to assist officers at crime scenes throughout the city. Responds to active scenes and conducts fact-finding interviews and investigations. Attends periodic training to maintain and update skills in forensic evidence collection. Provides training to other divisions to include patrol briefings, POST Academy, and other community groups.</li><li>
Writes clear and concise investigative reports by gathering information from various sources and enters reports into the incident tracking system report writing program. Interprets and applies Boise city and the Idaho state criminal codes. Determines the type of crime and articulates the elements of each crime in written form.</li><li>
Performs crime scene investigative work. Properly collects, documents, and processes crime scenes using photographic and forensic ridge detail techniques (fingerprints). Identifies and evaluates possible evidence and ensures proper collection, labeling, transportation, and booking of evidence into the Ada County property room or Boise Police Crime Lab maintaining chain of custody and integrity of evidence.</li><li>
Documents and reports all graffiti throughout the city. May be responsible for citizen ride along requests, as needed.</li><li>
Retrieves, transports, and records property found throughout the city. Attends court under subpoena and provides court testimony under oath regarding their knowledge or actions in cases.</li><li>
Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Requirements</b></h2></div>
<div><p><b>Required Knowledge, Experience, And Training</b></p><ul><li>
High school diploma or equivalent and two years of experience working in law enforcement or working with the public, in-security or a related field.</li></ul><b>
Knowledge of:</b><ul><li>
Boise City and Idaho State criminal codes.</li><li>
Law enforcement programs, practices and procedures.</li><li>
Computer usage including related software.</li><li>
Basic report preparation skills.</li><li>
DSLR camera usage.</li></ul><b>
Ability to:</b><ul><li>
Interpret and apply laws and ordinances.</li><li>
Determine priorities, manage multiple projects under stress, and show the ability to multi-task.</li><li>
Use good customer service and de-escalation techniques.</li><li>
Use independent judgment and discretion.</li><li>
Communicate effectively in the English language at a level necessary for efficient job performance.</li><li>
Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.</li><li>
Individuals must be capable of operating vehicles safely and have an acceptable driving record.</li></ul><b>
Preferred Knowledge, Experience, And Training</b><ul><li>
Bachelor's degree in criminal justice or a related field and three years of experience in a law enforcement environment.</li><li>
OC (Pepper Spray) certification.</li></ul><b>
Licensing And Other Requirements</b><ul><li>
Valid state-issued driver's license.</li><li>
National Crime Information Center (NCIC) certification within six months of employment.</li></ul><b>
Special Requirements</b><br>
<b>Applicants must be able to pass:</b><ul><li>
City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation.</li><li>
Driving Record Check.</li><li>
Polygraph Exam.</li><li>
Boise Police Department Criminal Justice Information System Background Check (BPD CJIS).</li><li>
Drug Free Workplace:<ul><li>
In accordance with the City of Boise Drug Free Workplace Regulation, this position is designated as safety sensitive and is subject to testing requirements including Post Offer Applicant Testing, Random Testing, Reasonable Suspicion, Post - Accident, etc. Applicants will be required to submit to screening for illegal drug use prior to hire. Appointment to this position is contingent upon a negative pre-employment drug test.</li></ul></li><li>
This position is required to exercise custodial responsibility for illegal drugs or precursors.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Working Conditions</b></h2></div>
<div><p>The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
<br>
<b>Physical Efforts</b><br>
While performing the duties of this job the employee is occasionally lifting/carrying up to 50 pounds. Also, the employee is always pushing/pulling up to 10 pounds, frequently pushing/pulling up to 20 pounds and occasionally pushing/pulling up to 50 pounds. The noise level is occasionally moderate and rarely loud. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity.<br>
<br>
<b>Working Environment</b></p><ul><li>
The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, in wet and humid conditions, areas of dust, odors, mist and gases or other airborne matter. Employees are exposed to mechanical and electrical hazards and work in/at heights. Employees will also drive a vehicle as part of this position. Work includes protected exposure to infectious bacteria, bodily fluids and chemicals. Work includes processing of crime scenes that may be hazardous or unsanitary, located in houses, buildings, outdoors in adverse weather conditions, etc. Individuals will be subject to evidence of violence or trauma including graphic and disturbing scenes of homicide, sexual assault, robbery, traffic accidents, abuse, arson, autopsy subjects (deceased persons, children, and animals), and related evidence at all stages during the investigation and prosecution of crimes. Protected exposure to infectious bacteria, bodily fluids, and chemicals. Wears uniforms, ballistic vests, and body cameras; drives semi-marked police vehicles equipped with amber light bars and emergency flashers to scenes in all types of weather conditions and all hours of the day and night.</li><li>
This position works: Shifts may include weekends, holidays, day, swing, or night shifts, overtime, on-call, call-back, and others as needed.</li></ul></div></div></div><p></p>

Community Service Officer II

Lifepath Counseling and Wellness

<p>Our agency is looking for an experienced and skilled CBRS worker to provide case management and community based rehabilitative services to participants in our mental health agency. This position utilizes a variety of approaches and interventions that promote recovery and successful community integration to children and adults with emotional, behavioral and psychological problems. CBRS will provide individualized support and skills teaching in the community to promote new role development and assist individuals in gaining access to needed psychiatric, medical, social, residential, financial and other services appropriate for the individual. If you have a license-able degree, you must be licensed. Applicant must be willing to work with adults as well as children in the community and their homes. Previous experience working with the mentally ill population required.</p><p><b>Qualifications:</b></p><ul><li>Must be 18 or older and have a Bachelor's Degree in behavioral science or other health and human services field</li><li>Must be able to pass a background check</li><li>Experience working with Microsoft Word and Excel.</li><li>Must have a current Driver's License and current registration &amp; insurance.</li><li>Must be willing to commute to surrounding areas (Boise, Kuna, Meridian, Nampa) to meet with members in person.</li><li>Excellent time management skills.</li><li>Proficiency in crisis management and intervention techniques.</li><li>Knowledge of behavioral health systems and resources.</li><li>Knowledgeable of resources including but not limited to housing, food, financial and medical</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work effectively in a team environment.</li><li>Compassionate and non-judgmental approach to supporting individuals.</li></ul><p><b>Benefits offered:</b></p><ul><li>Pay: $20.00-23.00 per billable hour</li><li>Flexible schedules</li><li>Holidays &amp; Paid time off opportunities</li><li>Paid note writing time</li><li>Medical, Dental and Vision insurance for those who qualify</li></ul><p>Voted Boise's Best three years in a row, here at Lifepath Counseling &amp; Wellness, we are committed to providing quality mental health services in a welcoming and inclusive environment. Join our award winning team as a Community Based Rehabilitation Specialist/Case Manager and make a difference in the lives of those seeking support on their path to wellness.</p><p>Job Type: Full-time</p><p>Pay: $20.00 - $23.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Community Based Rehabilitation Specialist/Case Manager

Vertiv

<p></p><div><div><div><div><div><div><div><div><div><div><div><p><b>POSITION SUMMARY
</b></p><p>A Cooling CE is responsible for installation, commissioning, scheduled and emergency service on Liebert Air products. The Cooling CE is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Cooling CE is also required to maintain continuous communication with Area/District Offices, and direct manager.<br>
</p><p></p><p><b>RESPONSIBILITIES
</b></p><p><b>ROLE
</b></p><ul><li>Rely on direction to accomplish goals
</li><li>Perform a number of work-related tasks
</li><li>Capable of working under direct supervision or independently based upon training
</li><li>Maintain certifications per Job requirements
</li></ul><p><b>TECHNICAL
</b></p><ul><li>Render on site and phone assistance to customers.
</li><li>Communicate with National Technical Support on equipment issues
</li><li>Perform work related tasks according to company guidelines for scheduled maintenance
</li><li>Implement Field Change Notices according to published guidelines
</li><li>Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
</li></ul><p><b>SAFETY
</b></p><ul><li>Operate in a safe manner in accordance with published safety guidelines
</li><li>Must wear appropriate PPE as per company guidelines and accordance with job duties
</li><li>Adhere to work hours policy guidelines &ndash; &ldquo;14 hours rule&rdquo;
</li><li>Report all work related accidents or injuries within 24 hours to the appropriate personnel.
</li></ul><p><b>ADMINISTRATION
</b></p><ul><li>Provide accurate and timely reporting according to company guidelines
</li><li>Timecards, expense reports, mileage reports, ticket closure, forms et al.
</li><li>Maintain individual inventory in accordance with company policy
</li><li>Maintain company property according to company policies
</li><li>Vehicle, credit cards, PPE, test equipment, laptop, pager, et al.
</li></ul><p><b>CUSTOMER SATISFACTION
</b></p><ul><li>Provide proper and adequate communication to internal and external customers
</li><li>Provide estimated time of arrival to the customer for where applicable
</li><li>Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment
</li><li>Strive to provide all customers a &ldquo;first time fix&rdquo; for their equipment
</li><li>Maintain customer satisfaction rates according to company guidelines
</li><li>Attend Customer Meetings as required
</li></ul><p><b>PERFORMANCE
</b></p><ul><li>Maximize productivity by combining service opportunities
</li><li>Complete all work in an efficient and timely manner
</li><li>Capable of making technical and commercial decisions under pressure
</li><li>Properly evaluate site and equipment for appropriate billing status
</li><li>Maintain productive utilization rate according to company guidelines
</li><li>Perform inventory cycle counts according to company guidelines
</li><li>Adhere to company dress code and safety regulations
</li><li>Meet or exceed on-site response time requirements for each customer
</li><li>Understand and comply with company startup/escalation processes and procedures
</li><li>Maintain proper and adequate level of internal communications
</li><li>Managers, co-workers, Support Services, electronic communications, et al.
</li><li>Perform several work-related tasks
</li><li>Capable of working under direct supervision or independently based upon training
</li>Maintain certifications per Job requirements<br>
<li>
</li></ul><p></p><p><b>QUALIFICATIONS
</b></p><ul><li>Required experience (one or more of the following)
</li><li>High School Diploma or G.E.D. equivalent
</li><li>HVAC &ndash; Certificate Program degree or equivalent experience in the field.
</li><li>Six years military experience in a related field
</li><li>Equivalent industry experience with EPA refrigerant license
</li><li>Basic electrical knowledge
</li><li>Interpersonal Skills
</li><li>Professional
</li><li>Reliable
</li><li>Team Player
</li><li>Familiarity with electrical / electronic test equipment and fundamentals
</li><li>Must be able to read and interpret electrical line diagrams and blueprints
</li><li>Working knowledge of OHM&rsquo;s law and HVAC theory
</li><li>Technical skills
</li><li>Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions
</li><li>Elementary fix/repair techniques based on directed supervision
</li><li>Capable of completing tasks and return unit to full operating conditions based upon directed supervision
</li><li>Ability to summarize and report all work related tasks performed
</li><li>Strong skill sets:
</li><li>Communication skills
</li><li>Customer service skills
</li><li>Troubleshooting skills
</li><li>Safety procedures
</li><li>Organizational and planning skills
</li><li>Computer skills
</li>Mechanical aptitude<br>
<li>
</li></ul><p></p><p><b>PHYSICAL &amp; ENVIRONMENTAL DEMANDS
</b></p><ul><li>While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds
</li><li>Extreme cold (below 32*)
</li><li>Extreme heat (above 100*)
</li><li>Noise Level (Medium / High need to shout to be heard)
</li><li>Working around moving machinery (fork-lifts, tractors)
</li><li>Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
</li><li>Work outdoors (no effective protection from weather)
</li><li>Travel is required
</li><li>Flexible schedules (weekends, evenings, and holidays)
</li><li>May have on-call responsibility
</li><li>Valid driver&rsquo;s license
</li>Must be at least 18 years old<br>
<li>
</li></ul><p></p><p>Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.<br>
</p><p></p><p><b>WORKING CONDITIONS:
</b></p><ul><li>Travel is required
</li><li>Flexible schedules (weekends, evenings, and holidays)
</li><li>May have on-call responsibility
</li><li>Valid driver&rsquo;s license
</li><li>Must be at least 18 years old</li></ul></div></div></div></div></div></div></div></div></div></div></div>

Cooling Customer Engineer-Data Center Thermal Technician

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