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Deloitte

Global Tax Technology Customer Success and Strategy Leader, Senior ManagerReference Code 5420
<br><br>
<b>Country:</b><br>
<b>US Locations:</b> USA - Birmingham; USA - Boise; USA - Cincinnati; USA - Cleveland; USA - Colorado Springs; USA - Columbus; USA - Davenport; USA - Dayton; USA - Des Moines; USA - Grand Rapids; USA - Hermitage; USA - Indianapolis; USA - Jacksonville; USA - Kansas City; USA - Louisville; USA - Memphis; USA - Midland; USA - Nashville; USA - New Orleans; USA - Omaha; USA - Pittsburgh; USA - San Antonio; USA - St. Louis; USA - Tampa; USA - Tulsa
<br><br>
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
<br><br>
Work you'll do
<br><br>
The Customer Success & Strategy Leader is responsible for driving the execution of the Global Tax & Legal (GTL) customer success vision, operating strategy, and business transformation initiatives across Deloitte's tax technology ecosystem for Global Tax & Legal Support. This role partners with business stakeholders, product teams, and support operations to enhance the end-user support experience, improve service delivery, drive adoption of support capabilities, and advance strategic support initiatives across GTL platforms.
<br><br>
Essential Job Functions
<br><br>
Develop the strategy for and oversee execution of the GT&L Product Support and Business Operations technology; example technologies include Genesys, ServiceNow CSM, as well as leveraging Power BI for data insights.
<br><br>
Drive AI, automation, and digital transformation initiatives for the GT&L Support organization, identifying opportunities to leverage GenAI and emerging technologies to enhance customer experience, practitioner productivity, service quality, and operational scalability.
<br><br>
Manage relationships with member firms and geographic stakeholders related to support processes, ensuring support priorities, service expectations, onboarding needs, and regional requirements are effectively understood and addressed. Establish customer success frameworks that drive adoption, engagement, and satisfaction
<br><br>
Lead strategic analysis and research initiatives to identify and implement forward-looking solutions that drive support effectiveness creating an exceptional user experience.
<br><br>
Champion the voice of the customer within the support organization, leveraging customer feedback, support trends, and adoption insights to improve the end-user experience and drive CSAT outcomes.
<br><br>
Collaborate closely with the Product Support Lead to seamlessly integrate new projects into operations.
<br><br>
Lead cross-functional strategic programs and integrations, partnering with Product, Engineering, DevOps, and Support Operations teams to deliver seamless customer support experiences and achieve business objectives
<br><br>
Serve as a trusted partner and liaison to internal and external stakeholders for support processes, while focusing on talent development and performance management.
<br><br>
The team
<br><br>
Global Tax & Legal deploys the right team of experts to address the ever-evolving needs of our businesses around the world. Our professionals deliver superior compliance and advisory insights and guidance (local and global) to support our businesses operating in singular or multiple jurisdictions.
<br><br>
Qualifications
<br><br>
Minimum 15 years industry experience including 10 years' experience leading business operations, product support, or customer experience projects, including ownership of project strategy, delivery, and measurable outcomes for large scale, global applications with 5 years of experience implementing support technology projects,
<br><br>
Demonstrated proficiency with customer support and case management platforms (e.g., Genesys, ServiceNow CSM/Now Assist) and the ability to translate customer business needs into technology projects.
<br><br>
Experience with complex project strategy partnering effectively with technical teams, vendors, product teams, and customer success leads.
<br><br>
Working knowledge of Gen AI and/or Agentic AI and practical use cases in support operations (e.g., agent assist, knowledge generation, summarization), with exposure to agentic AI approaches preferred.
<br><br>
Strong change management and operationalization skills, including designing support user experiences, and awareness of embedding new processes/tools into day-to-day operations.
<br><br>
Exceptional stakeholder management and cross-functional collaboration skills, including partnering with Product Support and Customer Success leaders to prioritize roadmaps and identify opportunities.
<br><br>
Analytical capabilities with experience building dashboards and insights (e.g., Power BI), defining KPIs, and using data to drive decisions and performance improvements.
<br><br>
Excellent written and verbal communication skills, with the ability to create executive-ready updates, influence decision-making, and align geographically distributed teams.
<br><br>
Proficiency in MS word, PowerPoint, Excel to create visually and verbally engaging reports and presentations
<br><br>
Ability to inspire, coach, develop and motivate individuals and teams.
<br><br>
Driven, self-starter with excellent teaming skills who can work and communicate at an executive level.
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Ability to manage multiple concurrent projects and deadlines; exercise strong problem‑solving and sound judgment; operate independently in a virtual environment; and maintain composure under pressure while modelling calm leadership for junior support staff.
<br><br>
Willingness and ability to travel occasionally, including globally, in support of role responsibilities.
<br><br>
Experience working in global support organization for a professional services environment preferred
<br><br>
Limited immigration sponsorship may be available.
<br><br>
Our culture
<br><br>
At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
<br><br>
Professional development
<br><br>
From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
<br><br>
Benefits
<br><br>
At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do-that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.
<br><br>
globalGT&L

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

Roche

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
<br><br>
The Position
<br><br>
Senior Product Marketing Manager - HPV
<br><br>
<b>The Opportunity:</b><br>
​This position is responsible for managing the current and future HPV product portfolio on the cobas® x800 family of instruments for the U.S. market. Reporting to the Group Marketing Manager on the Molecular Diagnostics Reagents team, you will be the strategic lead for your portfolio, collaborating with global partners to shape current and future products based on U.S. market requirements. You will drive product marketing strategies and launches and serve as the subject matter expert for all portfolio-related matters, including disease state and in-depth market knowledge. You will engage directly with customers to inform our portfolio strategy. This requires working with minimal supervision across a cross-functional team, inspiring influence, and proactively communicating progress to leadership.
<br><br>
<b>Job Facts/Key Responsibilities:</b><br>
<ul>
<li>Develop and execute the HPV portfolio strategy, including marketing campaigns and launch management to achieve business objectives. Other responsibilities include: leading the annual operating plan for the business area, developing and implementing tactical initiatives; providing support to the commercial sales team; evaluating the performance of tactics using established metrics through regular business reviews; ensuring effective utilization and communication with both internal partners and external agencies.</li>
<li>Serve as an expert for HPV market, including segments, competitor analysis, trends, and customer needs, to forecast sales and define success.</li>
<li>Engage regularly with customers.</li>
<li>Translate market research and customer insights into strategy, influencing the global lifecycle team to develop products that meet U.S. market requirements.</li>
<li>Collaborate with the broader molecular team to execute cohesive go-to-market strategies for all product launches and updates.</li>
<li>Advise senior management by reporting on special projects, business challenges, and opportunities.</li>
</ul>
<b>Deliverables:</b><br>
<b>6-Month Deliverables:</b><br>
<ul>
<li>Achieve a deep understanding of the current and future Roche HPV portfolio, including technical specifications, clinical utility, market landscape, and competitive positioning on the x800 instruments.</li>
<li>Establish subject-matter credibility with key internal stakeholders (e.g., Sales, Medical& Scientific Affairs, Market Access, Global Lifecycle Teams, Operations, Finance/Contracting, etc.), including representing customer needs and identifying critical success factors.</li>
<li>Engage with the sales team and directly with customers to gather insights that inform product enhancements and business strategy.</li>
<li>Understand and navigate internal processes for product launches, updates, and conversions.</li>
</ul>
<b>12-Month Deliverables:</b><br>
<ul>
<li>Lead the Integrated Business Plan for the HPV portfolio</li>
<li>Become the recognized subject matter expert on the product portfolio, key competitors, and relevant disease states.</li>
<li>Lead the development of business cases for product updates and enhancements.</li>
<li>Establish strong relationships with key opinion leaders (KOLs) in the HPV field.</li>
</ul>
<b>24-Month Deliverables:</b><br>
<ul>
<li>Successfully launch innovative, revenue-generating products that address unmet clinical needs and expand Roche’s market share.</li>
<li>Provide strategic direction to local and global leadership, actively shaping the long-term product roadmap and R pipeline based on comprehensive market analysis, emerging trends, and customer needs.</li>
</ul>
<b>Who You Are (minimum requirements):</b><br>
<ul>
<li>You hold a Bachelor's degree in Marketing, Business, Communications or related field.</li>
<li>You hold 5 years of marketing, business, sales or related business experience</li>
</ul>
<b>Preferred Qualifications:</b><br>
<ul>
<li>Demonstrated ability to develop technical expertise in scientific products</li>
<li>Demonstrated ability to communicate complex topics in a very simple way</li>
<li>Strong project management and team leadership skills</li>
<li>Regulatory and compliance awareness</li>
<li>An entrepreneurial, growth mindset with the ability to balance near-term impact and long-term strategy</li>
<li>Prior healthcare experience</li>
<li>Experience with managing a diagnostic related portfolio</li>
<li>Prior experience working in globally matrixed environment</li>
<li>Prior lab or customer interaction experience</li>
</ul>
<b>Location:</b><br>
<ul>
<li>This position is based onsite in our Indianapolis campus</li>
<li>Relocation benefits are not provided for this role</li>
</ul>
The expected salary range for this position based on the primary location of Indiana is $124,400 - $231,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
<br>Benefits
<br><br>
#LI-JW2
<br><br>
Who we are
<br><br>
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
<br><br>
Let’s build a healthier future, together.
<br><br>
Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
<br><br>
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this formAccommodations for Applicants.

Senior Product Marketing Manager - HPV

Toyota Automated Logistics

<div><p><b>Job Overview:</b><br>
We are seeking a Helpdesk Analyst responsible for equipment set up for employee use, resolving Help Desk tickets promptly, and providing Level 2 Help Desk support to users. This candidate will provide Tier 2 support by diagnosing and resolving technical issues across a variety of hardware, software, and operating system topics including but not limited to: We are looking for a person to either be based at our HQ in Noblesville IN or based in our Software division that is located in Louisville Kentucky. We will only be looking at resumes that are located in these two locations.
</p><ul><li>Provide remote and on-site desktop support for company users and computers.</li>
<li>Intermediate support of Windows 10/11</li>
<li>Intermediate support of Apple/iOS and Android phones</li>
<li>Intermediate Microsoft Office 365 Administration</li>
<li>Intermediate Active Directory Administration</li>
<li>Intermediate Networking knowledge (TCP/IP, DHCP, DNS, etc.)</li>
<li>Intermediate Desktop applications (Office, Adobe, etc.)</li>
</ul>
<p><b>Job Functions:</b></p>
<ul>
<li>Imaging, deployment and application installation.</li>
<li>Perform PC and device upgrades.</li>
<li>Perform minor repairs and routine cleaning of server rooms and equipment storage.</li>
<li>Escalation of help desk tickets.
</li><li>Work with team and management on escalation of any issues (equipment, network etc)
</li><li>Special assignments and projects as directed by the team lead or Director.</li>
<li>Assist with inventory management, shipping and receiving of IT assets.</li>
<li>Assist in creating new operation procedures for the IT knowledge base.</li>
</ul>
<p><b>Travel Requirements:
</b></p><ul><li>Travel will be between 0-5% (Travel expenses paid by Toyota Automated Logistics)</li>
</ul>
<p><b>Required Qualification</b><b>s and Preferred Skills:</b></p>
<ul>
<li>BS in IT or Computer Science preferred with up to 2 years of experience in an IT Helpdesk role OR AS in IT or Computer Science with up to 4 years of experience in an IT Helpdesk role.</li>
<li>Collaborative interpersonal skills
</li><li>Ability to adapt and take initiative.
</li><li>Great client-facing communication and customer service skills</li>
<li>Analytical and organizational skills
</li><li>Intermediate experience troubleshooting, configuring, and repairing laptops</li>
<li>Intermediate experience with Active Directory/Domain Controller
</li><li>Intermediate understanding of Group Policies and other commonly used IT concepts and technologies
</li><li>Proficiency in MS Office</li>
<li>Basic knowledge of Linux and Apple/iOS</li>
<li>Basic knowledge of VPN technologies</li>
<li>Must be eligible to work in the USA long term without sponsorship.</li>
<li>Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls.</li>
</ul>
<p><b><i>To learn more about us, click here:</i></b> https://www.youtube.com/watch?v=PFKuN5mUw_8<br>
<br>
<b>About Toyota Automated Logistics:</b></p>
<p>
Toyota Automated Logistics is your global partner for integrated warehouse automation. Our team combines the talents of Bastian Solutions, Vanderlande's warehousing business and viastore under one brand to deliver scalable systems, intelligent software and life-cycle services.</p>
<p>
</p><p>In addition to exciting work at a growing company, we offer the following benefits:
</p><ul><li>Health, Dental, and Vision Insurance</li>
<li>401(k) Retirement Plan with a company match</li>
<li>Vacation / Holiday Pay</li>
<li>Paid Volunteer time off</li>
<li>Tuition Reimbursement</li>
<li>Professional Associations, Conferences and Subscriptions</li>
<li>Company Meetings &amp; Events</li>
</ul>
<p></p><p><i>Toyota Automated Logistics does not work with outside recruiting agencies. No solicitation phone calls please.</i></p></div>

Help Desk Analyst

SynergenX Health Holdings

<div><p><i>As part of our candidate screening process, your professional license and NPI/taxonomy will be verified with credentialing during screening prior to interviews. Please be prepared to provide this information as part of our standard practice is to verify the license and NPI taxonomy is within our scope of practice and active.</i><br>
<br>
SynergenX | Low T Center | HerKare are the nation&rsquo;s fastest growing providers of hormone replacement and targeted wellness services. We are currently seeking a Mid-Level Provider (PA, APN, APRN, FNP) to join our team as an Assistant Clinic Director (ACD) in our <b>Greenwood </b>clinic!</p><p>
This is a fantastic opportunity to grow with an innovative, fitness-conscious, and patient-centered organization that is transforming men&rsquo;s and women&rsquo;s healthcare.</p><h3 class="jobSectionHeader"><b>
About the Role</b></h3><p>
The Assistant Clinic Director (ACD) plays a key role in patient care and clinic leadership. In this role, you will:</p><ul><li><p>
Provide direct patient care using established, peer-reviewed treatment protocols.</p></li><li><p>
Perform full evaluations of patients to address the root cause of hormone-related and wellness conditions.</p></li><li><p>
Collaborate with the Clinic Director, physician Medical Director, operations, and management team to ensure clinical and operational success.</p></li><li><p>
Support wellness-oriented programs such as sleep apnea management, weight control, hypertension, low libido, and aesthetic services (at select locations).</p></li><li><p>
Share in light supervisory responsibilities of support staff.</p></li></ul><h3 class="jobSectionHeader"><b>
Requirements</b></h3><ul><li><b>
Active board certification (AANP, ANCC, or NCCPA) required at time of hire</b></li><li><p>
Licensed Physician Assistant or Advanced Practice Nurse in <b>Indiana</b>(required)</p></li><li><p>
Current DEA registration (required) and CSR</p></li><li><p>
At least 1 year of clinical practice experience</p></li><li><p>
Prior management or supervisory experience preferred</p></li><li><p>
Availability during clinic hours (see schedule below) and 2 Saturdays per month (incentivized pay)</p></li></ul><h3 class="jobSectionHeader"><b>
Hours of Operation</b></h3><ul><li><p>
Monday: 8:00 AM &ndash; 5:00 PM</p></li><li><p>
Tuesday: 8:00 AM &ndash; 7:00 PM</p></li><li><p>
Wednesday: 8:00 AM &ndash; 1:00 PM</p></li><li><p>
Thursday: 7:00 AM &ndash; 5:00 PM</p></li><li><p>
Friday: 8:00 AM &ndash; 5:00 PM</p></li><li><p>
Saturday: 8:00 AM &ndash; 12:00 PM (required 2 per month; additional pay provided)</p></li><li><p>
Average 40&ndash;41 hours per week</p></li></ul><h3 class="jobSectionHeader"><b>
Training</b></h3><ul><li><p>
2 full consecutive weeks (10 business days) of paid training, Monday&ndash;Friday.</p></li></ul><h3 class="jobSectionHeader"><b><br>
</b></h3><h3 class="jobSectionHeader"><b>
Benefits</b></h3><ul><li><p>
Paid Time Off (with accrual increases over time)</p></li><li><p>
Malpractice insurance (fully covered)</p></li><li><p>
Scrubs provided</p></li><li><p>
Major medical, dental, and vision insurance</p></li><li><p>
Short-term and long-term disability coverage</p></li><li><p>
CME allowance + CME PTO</p></li><li><p>
Licensure renewal reimbursement</p></li><li><p>
401(k) with excellent employer match</p></li><li><p>
Employee wellness perks and more!</p></li></ul><h3 class="jobSectionHeader"><b>
Ideal Candidate</b></h3><ul><li><p>
Strong medical decision-making skills</p></li><li><p>
Team-oriented and patient-first mindset</p></li><li><p>
Excellent interpersonal and communication skills</p></li><li><p>
Ability to explain complex medical concepts in simple, patient-friendly terms</p></li><li><p>
Compassionate, professional, and wellness-focused</p></li></ul><p></p><p>
</p><p>A0gwsQSiFk</p></div>

Assistant Center Director Family Nurse Practitioner Physician Assistant

City of Indianapolis & Marion County

<div><div><div><h2 class="jobSectionHeader"><b>Overview</b></h2></div>
<p></p><div><div><b>Agency Summary</b></div><p>
Established by the Indiana Constitution, the Marion County Clerk is the custodian of all court records, issues marriage licenses, and serves as the court&rsquo;s fiscal agent and trustee of child support payments. The Election Board receives nominations and petitions for elections, as well prepares ballots, and maintains voting machines by cultivating a productive, collaborative, and compliant work environment for our workforce to meet the needs of the residents of Indianapolis and Marion County.</p><div><b>
Job Summary</b></div><div>
This position is responsible for assisting with the oversight and coordination of various functional units within the Marion County Clerk&rsquo;s Office. Under the direction of leadership, the position supports daily operational activities; provides work direction, training, and guidance to employees; assists in monitoring departmental effectiveness and cash handling procedures; serves as a liaison with courts and partner agencies; responds to internal and external concerns involving Clerk&rsquo;s Office operations; and serves as a backup in the absence of the Director.</div><div></div><div><b><br>
Independent Judgment</b></div><div>
Position requires knowledge and application of established policies, procedures, and operational practices that guide most work activities and decision-making. The incumbent exercises independent judgment in prioritizing daily workflow, resolving routine operational issues, and providing guidance to staff within established parameters. Work is performed under the general direction of the Division Director, with the position assuming responsibility for coordinating division operations and completing necessary tasks in the Director&rsquo;s absence.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Position Responsibilities</b></h2></div>
<p></p><div><div><ul><li>Assists the Division Director in developing and implementing administrative and office management policies, procedures, and operational strategies for the Clerk&rsquo;s Office. Reviews operational data and workflow metrics, to monitor work unit effectiveness and recommends or assists with implementing process improvements as needed.</li><li>
Recommend operational controls, efficiency measures, and workflow improvements to enhance service delivery and departmental effectiveness. Assists in the development and implementation of new or revised procedures and programs.</li><li>
Provides work direction, training, guidance, and support to staff to ensure accurate processing and filing of required documents and records. Responds to technical questions and operational concerns and assists employees in understanding and applying policies, procedures, and workflow expectations.</li><li>
Assists the Division Director in monitoring employee performance and workplace conduct, including identifying operational concerns, documenting issues, participating in hiring processes, and providing input regarding corrective action, discipline, or performance management, as appropriate.</li><li>
Monitors inventory of office supplies and materials; informs the Director of items requiring replenishment and coordinates supply requests in accordance with established procedures.</li><li>
Reviews and balances daily financial transactions, receipts, and payment records to ensure accuracy and completeness. Performs end-of-day cash balancing and prepares daily deposits in accordance with established policies and procedures. Identifies discrepancies, researches variances, and informs the Director of inaccuracies while assisting in issue resolution.</li><li>
Greets visitors and responds to telephone, email, and in-person inquiries. Provides detailed information regarding office functions, court-related procedures, and departmental operations; evaluates concerns and determines appropriate resolutions, referrals, or escalation as necessary.</li><li>
Receives and processes court-related documents and payments, including appearances, motions, proposed orders, summonses, judgments, subpoenas, dispositions, stipulations, pleadings, child support payments, and related filings submitted in person, by mail, or through approved methods. Reviews documents for completeness and accuracy; certifies and time/date stamps filings; records and posts receipt of documents in case management systems; creates and maintains files; and routes materials to appropriate personnel.</li><li>
Confers regularly with the Division Director regarding work processes, staffing needs, operational issues, and priorities. Presents complex questions or concerns for guidance and monitors employee absences to ensure adequate staffing coverage and continuity of operations. Serves as a backup to the Division Director during absences, assisting with workflow coordination and continuity of daily operations.</li><li>
Performs all other duties as assigned by leadership. This description of duties and responsibilities is not intended to be all-inclusive and may be expanded to include additional duties or responsibilities deemed necessary by management.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div>High school diploma or equivalent required, with previous customer service experience and a minimum of four (4) years of clerical or administrative experience in a court, legal, or similarly regulated professional environment. Demonstrated ability to communicate effectively both orally and in writing, with strong attention to detail and organizational skills. Must possess excellent customer service skills, including the ability to interact professionally and courteously with the public, judicial officers, attorneys, justice partners, and coworkers in a high-volume environment. Ability to work collaboratively, promote teamwork, maintain confidentiality, and build effective working relationships is required. Proficiency in standard office technology and the ability to manage multiple tasks and deadlines is required.</div><div></div><div><b><br>
Preferred Job Requirements and Qualifications</b></div><div>
Associate degree or completion of post-secondary coursework in business administration, legal studies, criminal justice, public administration, or a related field preferred. Previous clerical or administrative experience in a court, legal, government, or similarly regulated environment preferred. Experience providing excellent customer service in a fast-paced, high-volume, and high-stress environment strongly preferred. Familiarity with court case management systems, court procedures, legal terminology, court documents, filing requirements, and applicable fines, fees, and payment processes are highly desirable. Previous supervisory, lead worker, or staff training experience preferred.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Working Conditions</b></h2></div>
<p></p><div><div>Work is primarily performed in a customer-facing office environment, with the majority of duties performed indoors during standard business operations. Position requires frequent interaction with the public, including individuals who may be experiencing acute stress, frustration, or emotional distress related to court matters and who may at times become agitated, rude, disruptive, or potentially confrontational. The position requires the ability to remain professional, exercise sound judgment, and utilize de-escalation and conflict resolution skills in high-stress situations. Limited travel or work outside the office setting may occur as operational needs require.</div><div></div><div><b><br>
Physical Conditions</b></div><div><ul><li>
Sitting at a desk the majority of the day</li><li>
Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10) pounds</li><li>
Tasks may involve extended periods of time at keyboard or workstation</li><li>
Tasks require the ability to perceive and hear sounds and see visual cues or signals</li><li>
Tasks require the ability to communicate orally</li></ul></div><div></div><div><b><br>
Equal Employment Opportunity</b></div><p><b>
The City of Indianapolis Marion County is an equal opportunity employer</b>. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.</p><p><b>
If your qualifications meet the requirements of the posted position, your application will be referred to the hiring agency. Once the agency receives your application, all further communication during the interview and selection process will be handled directly BY THE AGENCY. It is IMPERATIVE that you record the contact information of the individual who is scheduling your interview. City-County HR will not have access to this information, is not involved in the interview or selection process, and can only confirm whether an application has been referred. After selection of the successful candidate, an official offer of employment will be made by HR.</b></p></div></div></div><p></p>

Team Leader

Augmentis

<div><div><p>Manager, Gas Distribution Materials &amp; Supply Chain Advisory<br>
<br>
100% Remote | USA</p><p>
Our client is a publicly traded, global leader in the distribution of pipe, valves, fittings, and infrastructure solutions supporting the energy and industrial sectors. With $3+ billion in annual revenue and operations spanning North America, Europe, Asia, and the Middle East, they play a critical role supporting large-scale energy infrastructure across upstream, midstream, downstream, and gas utilities.
</p><p>This is a rare opportunity to join a well-established, growth-oriented company operating at scale, serving as a trusted advisor across Supply Chain, Contracts, Sales, and Operations, with the flexibility of a fully remote role.
</p><p>What's in it for you:</p><ul><li>
Strong targeted bonus
</li><li>Excellent benefits and 401(k)
</li><li>Fast-paced environment with real growth potential
</li><li>High visibility, cross-functional exposure across the organization
</li></ul><p>The Role</p><p>
Reporting to Senior Management, this role serves as the go-to advisor on gas distribution materials, category strategy, and sourcing, bridging Supply Chain, Contracts, Sales, and Operations. You'll bring deep product and market expertise to guide decisions, support strategic initiatives, and strengthen vendor and customer relationships across the business.
</p><p>What You'll Do</p><ul><li>
Serve as a trusted advisor across Supply Chain, Contracts, and other internal groups on <b>gas distribution materials </b>and sourcing strategy
</li><li>Own key vendor relationships and act as the primary technical resource for gas utility customers
</li><li>Advise on product specifications for meters, regulators, risers, prefabricated meter sets, PE pipe, and PE fittings
</li><li>Translate customer and internal stakeholder needs into sourcing solutions and recommendations
</li><li>Deliver market insight and guidance on gas materials commodities and manufacturer trends
</li><li>Partner with Sales and Operations on project bids, pricing strategy, and manufacturer negotiations
</li><li>Provide local leadership for Supply Chain, aligned with Global Corporate SCM direction
</li><li>Build and maintain category management plans grounded in commodity and market expertise
</li><li>Lead strategic analyses, market sizing, vendor and competitor profiling, and profitability analysis
</li><li>Maintain inventory strategy, pricing records, and product catalogs in partnership with corporate goals
</li><li>Travel periodically to manufacturer sites, customer locations, and trade shows
</li></ul><p>What You Bring</p><ul><li>
Bachelor's degree or equivalent industry experience in engineering or gas materials
</li><li><b>MUST HAVE: 5+ years supporting gas distribution utility materials
</b></li><li><b>Demonstrated product knowledge of gas distribution material specifications (required)
</b></li><li>5+ years in customer service, inside sales, and/or warehouse services, with progressive leadership experience
</li><li>Strong computer and software proficiency
</li><li>Ability to work legally in the U.S. and communicate fluently in English
</li></ul></div><div>______________________________________________________________________________________________________________________________
</div><div><p>About Augmentis<br>
<br>
Augmentis is a specialized recruiting firm focused on accounting, finance, procurement, and engineering talent across the U.S. We partner with growth‑oriented companies to match high‑impact professionals with meaningful roles.
</p><p>To learn more about Augmentis, visit our website: www.augment-is.com
</p><p>Representation/employer clarification:</p><p>
Augmentis is conducting this search on behalf of our client. The selected candidate will be employed directly by our client, not by Augmentis.
</p><p>EEO + disclaimer</p><p>
Our client and Augmentis are Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. This job posting does not constitute a contract or guarantee of employment, and role details are subject to change based on our clients' needs. By applying, you acknowledge that your information may be shared with our client for recruitment and hiring.</p></div></div>

(Remote) Manager, Gas Distribution Materials & Supply Chain Advisory

Publicis Sapient

<p><strong>Job Overview</strong><br /><br />Publicis Sapient, a global leader in digital business transformation, is seeking a motivated and results-oriented <strong>Appointment Setter</strong> to join our team. This is a <strong>Full-Time</strong>, fully <strong>Remote</strong> position supporting our US-based operations. The successful candidate will be a crucial first point of contact for prospective clients, responsible for generating high-quality leads and scheduling qualified appointments for our sales executives. This role is ideal for a proactive individual with excellent communication skills who is passionate about contributing to the growth of a dynamic and forward-thinking organisation.<br /><br /><strong>Responsibilities</strong><br /><br />- Proactively engage potential clients through outbound calls, emails, and social media channels.<br />- Clearly and professionally articulate the value proposition of Publicis Sapient's services.<br />- Qualify leads against established criteria to ensure they are a good fit for our solutions.<br />- Schedule discovery calls and product demonstrations for the senior sales team.<br />- Meticulously maintain and update client information and communication records within our CRM system.<br />- Consistently meet and exceed weekly and monthly targets for qualified appointments set.<br />- Collaborate with the sales and marketing teams to refine lead generation strategies and improve campaign effectiveness.<br /><br /><strong>Qualifications</strong><br /><br />- Proven experience in a similar role, such as an Appointment Setter, Sales Development Representative, or Telesales Executive.<br />- Exceptional verbal and written communication skills with a confident and professional telephone manner.<br />- Strong organisational skills and the ability to manage multiple priorities effectively.<br />- A self-starter attitude with the drive to achieve targets and work independently in a remote setting.<br />- Resilience and a positive mindset when handling objections.<br />- Proficiency in using CRM software and the Microsoft Office suite.<br />- Experience within the technology, consulting, or digital marketing industry is highly desirable.<br /><br /><strong>Benefits</strong><br /><br />- A competitive hourly rate of <strong>$25 - $35 USD</strong>, commensurate with experience.<br />- The flexibility and convenience of a fully remote working arrangement.<br />- The opportunity to be part of a globally recognised and respected organisation.<br />- A collaborative and supportive team culture that encourages growth.<br />- Career development opportunities within a leading digital transformation consultancy.</p>

Appointment Setter (Remote)

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